BT (British Telecom) Outage Report in Allt-yr-Yn, Newport, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Allt-yr-Yn, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Allt-yr-Yn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Allt-yr-Yn, Newport, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Newport, Bargoed, Cardiff, Blackwood, Penarth, Barry, Pontypool, Hengoed and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Wi-fi | |
| Bargoed |
Internet | |
| Bargoed |
Internet | |
| Bargoed |
Internet | |
| Bargoed |
Internet | |
| Bargoed |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Allt-yr-Yn, Wales
Latest outage, problems and issue reports in Allt-yr-Yn and nearby locations:
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz
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Shane Reece
(@ChinnyNo12) reported
from
Caldicot, Wales
Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.
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Simon Hiscocks
(@Statto1927) reported
from
Barry, Wales
Commentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬
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Dave Bowden
(@DaveBStDW) reported
from
Cardiff, Wales
@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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anfänglichinteressantesaberunterwältigendeslied
(@iainmspillane) reported
from
Grangetown Community, Wales
@btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?
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Darren Little
(@Npteggchaser) reported
from
Victoria, Wales
@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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Nick Speed
(@speedupdating) reported
from
Cardiff, Wales
@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
Bt sport not working on virgin media 😡 #Btsport #virginmedia
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off
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Mike Houghton
(@MHswans) reported
from
Cardiff, Wales
Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Hadley 🏴🇪🇺☠️🌈
(@ferch_Cenydd) reported
from
Cardiff, Wales
@btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!
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🏴☠ Mr Mallett ☠🏴
(@Mr_Mallett666) reported
from
Newport, Wales
@btsport sort your streaming service out 🤔
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Martz
(@martzreed1975) reported
from
Cardiff, Wales
@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
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Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Janine Bates
(@JanineBates) reported
from
Cardiff, Wales
@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Sheppard
(@psheppard14) reported
@btsportwwe @btsport hey guys, fancy sorting out your On Demand RAW/SD/NXT show replays? You never give us the over-run so we miss stuff! Sky Sports never did this - and you guys are so much better at promoting @wwe than them!
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Sharon Breen
(@sharonlondon) reported
.@bt_uk I've been trying to set up call protect on my vulnerable 82-year-old mother's phone for 8 DAYS (she came out of hospital yesterday). It's been stopped by unhelpful BT systems (yr customer service team are super but can't help). Please help me! @MartinSLewis @milesbrignall
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Brian W
(@BrianW00946187) reported
So a new customer can get @bt_uk fibre 2 for £29.99 for 24 months it then goes up £8. As an existing customer I'm getting that for £46.99 and am offered an upgrade and tie in for £0 extra. Please explain
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Redline
(@Redlinegamingtv) reported
@MrDemented85 @bt_uk Seems guy number 2 wins as he sorted my issue straight away. Where other person just didn't wanna talk
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Andrew 'Available for work in the EU' Burrell
(@DanePictionaire) reported
@BTCare Bad weather last year snapped the phone line from the pole in the street to my house. I don't use BT so it hasn't been repaired but would like the option of BT internet when my contract expires with virginmedia. Who do I ask to fix the line? Thanks
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Nigel
(@nutmegnige) reported
@btbusinesscare It’s easier to record the pathetic @btbusinesscare service on here. Manashi (not Arka) feedback at 15.10 today was to inform me ‘that nothing has happened’ but the director level escalation has been reviewed (whatever that means). She will ring me in 24hrs if she gets an update.
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Andrew foster
(@andrewfos21) reported
@bt_uk Yes Jules but the solution is a new hub to replace the new hub I received today and an engineer visit in 7 days time in case the new new hub fails. I swear it’s linked to contract expiry but have been reassured it isn’t...
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rach ✌️
(@rachaelsteelexo) reported
@bt_uk are actually having a laugh. Another 48 hours without internet which equals in 27 days in total this month. The worst broadband provider about 😡
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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ACH
(@ACH2603) reported
@bt_uk you have the worse customer service I have ever experienced! Your agents don’t even read the messages they are sent!!