BT (British Telecom) Outage Report in Nailsea, North Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Nailsea, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Nailsea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Nailsea, North Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Newport and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Phone | |
| Bristol |
Wi-fi | |
| Newport |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Nailsea, England
Latest outage, problems and issue reports in Nailsea and nearby locations:
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Lee Collins
(@LCollins75) reported
from
Midsomer Norton, England
@bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
Bt sport not working on virgin media 😡 #Btsport #virginmedia
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸
(@BigBernie4) reported
from
St. Julians, Wales
@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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Leon Ip
(@ippyfuzion) reported
from
Newport, Wales
@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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Shane Reece
(@ChinnyNo12) reported
from
Caldicot, Wales
Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Gwen
(@edwardsgwen) reported
from
Keynsham, England
@bt_uk In the meantime, all 50+ households keep paying full price. Awesome! How many years do we have to ensure this intermittent, shoddy service we pay you for?
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John Crabtree
(@jocra14) reported
from
Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home
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Mike
(@Mikey___Smith) reported
from
Bristol, England
@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
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Jonathan Holmes
(@JHolmesEsq) reported
from
Bristol, England
@bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?
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John Crabtree
(@jocra14) reported
from
Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.
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Darren Little
(@Npteggchaser) reported
from
Victoria, Wales
@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jakeiszerocool
(@jakeiszerocool) reported
@TheRunningManZ @bt_uk Yeah we get the same service from spectrum, who needs internet for days at a time anyways
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🇺🇦🏴 Phteven (with a ph) 👩🚀
(@GammaMonkey) reported
@pricetom @bt_uk yep... my out of contract ended up at £60+ which needless to say was cancelled as I'm moving, but it's a shoddy way to treat existing, loyal customers My gf has now signed us up as an existing customer of sky to £50 (which also includes tv & netflix)
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NathanAlexanderSkene
(@nathanskene) reported
@TheRunningManZ @OpenreachHelp @bt_uk Damn that sucks, sounds just as bad as openreach engineers doing maintenance on my street lucky the net didn’t go down… yet Lmao
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Terry Cornwell
(@TerryCornwellUK) reported
@bt_uk In this Digital First day, it would be better if I could just check My BT, pop the reference number in a have a customer-centric view of the ticket and what has been done on it
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Sarah Williams
(@sazwelsh) reported
Phone lines still not working in Minera , Wexham been off since the 4th May have reported to bt but not getting much help @bt_uk can you give us an update
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charrr! 🏴☠️
(@nightmovescas) reported
.@bt_uk @EE i’ve had 8 scam calls over the last 2 days regarding my internet service provider and i’m not even the account holder… how do they keep getting my number if i’m not listed on any accounts? :( all of the scam calls have been from 07507 numbers, which belong to EE.
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Shea Farrell
(@trunks_85) reported
@TheRunningManZ @OpenreachHelp @bt_uk Does BT not have the ability for you to connect to the EE mobile broadband network when the copper service is down? They advertise it in their ads often enough. Might not get you streaming but should get you online at least
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Kirstie 💙
(@Kirstiefk) reported
@bt_uk not yet Laura. I commented a short while ago as all they seem to be interested in doing is sending a claim form, 8 weeks etc while want I am trying to get them to do is come back & sort the problem they created to prevent any more damage causing more stress and inconvenience
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Tom Price
(@pricetom) reported
@VModifiedMind @NeilDenham1978 @bt_uk Hey Vince. Amazing to think that modern technology has allowed us to discuss my mother's broadband. Good to be in touch. The screenshot on the left is all she is being offered. She cannot get the screenshot on the right cos she's not a new customer.
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Feast130
(@Feast1301) reported
@TheRunningManZ @OpenreachHelp @bt_uk That sucks mate, hopefully it’ll get sorted quickly 👍