BT (British Telecom)

BT (British Telecom) Outage Report in Keynsham, Bath and North East Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Keynsham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Keynsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Keynsham, Bath and North East Somerset, England 11/18/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Keynsham, Bath and North East Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Yate, Bath, Radstock and Portishead.

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City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomYate Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Keynsham, England

Latest outage, problems and issue reports in Keynsham and nearby locations:

  • _Brewer_ Paul Womble Brewer🇬🇧🇦🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇸 (@_Brewer_) reported from Chipping Sodbury, England

    @bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.

  • melodiouscode melodiouscode (@melodiouscode) reported from Bristol, England

    Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!

  • edwardsgwen Gwen (@edwardsgwen) reported from Keynsham, England

    @bt_uk In the meantime, all 50+ households keep paying full price. Awesome! How many years do we have to ensure this intermittent, shoddy service we pay you for?

  • Kaththomasset Katherine Thomasset (@Kaththomasset) reported from Bristol, England

    .@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    @AS_FootyReview @bt_uk Virgin is the same mate in Bradley Stoke . Most days it’***** and miss, it’s got to be down to the new builds going up and over loading the network locally

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • wickwar Hmmmm (@wickwar) reported from Chipping Sodbury, England

    @bt_uk Load balancing with draytek router and it's dropping onto BT everytime virgin falls over which is about 20 times since installation yesterday. Spoke to virgin support and they say it can up to 48hrs to "gel" never heard such bs in my life.

  • cyberco I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • moomatahico Moomat (@moomatahico) reported from Bristol, England

    Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.

  • Serbiantennis77 Tristan Poturicic (@Serbiantennis77) reported from Hawkesbury Upton, England

    @KameekMusic @bt_uk I moved off mine earlier this year for similar reasons. Now paying the same for broadband/landline, plus 3 mobile lines that i was for broadband and landline with BT. Had been a customer for 20 years beforehand.

  • Mikey___Smith Mike (@Mikey___Smith) reported from Bristol, England

    @bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having

  • baldyrunner Baldy Pete (@baldyrunner) reported from Bristol, England

    Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...

  • JHolmesEsq Jonathan Holmes (@JHolmesEsq) reported from Bristol, England

    @bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?

  • Kaththomasset Katherine Thomasset (@Kaththomasset) reported from Bristol, England

    .@bt_uk still without internet after a week, and no sign of the engineer who was supposed to be with us between 1 and 6 today. We received a message saying the problem was fixed but it definitely isn’t!

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    @bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes

  • nickfshort Nick Short (@nickfshort) reported from Bathford, England

    Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • meggis18 james (@meggis18) reported

    @BTCare big shout out to the lady I spoke with today in 1 hour she sorted all my problems out after 2 weeks of speaking to about 20 different people promote her 🙌🙌

  • EmmaONeill634 Emma O'Neill (@EmmaONeill634) reported

    Trying to do #homeschooling is so much more difficult with poor internet connectivity @bt_uk Its that bad only 1 device can be used at a time in the household! What do you actually do with the money given to you every month if you can't provide the service you advocate for?

  • gazfox66 Gaz Fox (@gazfox66) reported

    @BTCare Intermittent service for home broadband - very patchy signal am forced onto 4G now.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported

    @bt_uk I have a halo package. I need help asap as I now can’t work. Have reported the fault

  • RichProcurement Richard (@RichProcurement) reported

    @bt_uk One of my highlights was how you managed so far to take over 6 months to not install a phone line into my property. Between you & @OpenreachHelp you’re incompetence and customer service has been a downright disgrace @OmbudServices

  • LeBruce Ian LeBruce (@LeBruce) reported

    @bt_uk BT was one of the worst customer experiences that I’ve ever had. The money-back guarantee is a complete scam. Signal was beyond atrocious, the money-back only covers 2 months and they made me pay for the remaining year of the contract despite not being able to use it. AVOID.

  • stigface SARAH (@stigface) reported

    @bt_uk any chance if some help? Been trying to get in touch for days.

  • rubikspixel Mat (@rubikspixel) reported

    Anyone else experiencing issues with @bt_uk mobile? #btmobile

  • jrcby jãmes (@jrcby) reported

    @bt_uk is there any help available for this?

  • kawsar_zaman Kawsar Zaman (@kawsar_zaman) reported

    @bt_uk surely there is also a role here for internet service providers such as BT (given national crisis) - reduced costs for fast / fibre broadband for those on the lowest incomes for a certain period at least...