BT (British Telecom) Outage Report in Keynsham, Bath and North East Somerset, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Keynsham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Keynsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Keynsham, Bath and North East Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Bath and Yate.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
||
| Bath |
Phone | |
| Bristol |
Internet | |
| Bristol |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Keynsham, England
Latest outage, problems and issue reports in Keynsham and nearby locations:
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Lee Collins
(@LCollins75) reported
from
Midsomer Norton, England
@bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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Jonathan Holmes
(@JHolmesEsq) reported
from
Bristol, England
@bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?
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Gwen
(@edwardsgwen) reported
from
Keynsham, England
@bt_uk In the meantime, all 50+ households keep paying full price. Awesome! How many years do we have to ensure this intermittent, shoddy service we pay you for?
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Mike
(@Mikey___Smith) reported
from
Bristol, England
@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here
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Kevin Searle
(@kevins1966) reported
from
Bathford, England
Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home
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Nick Short
(@nickfshort) reported
from
Bathford, England
Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes
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I P
(@cyberco) reported
from
Bathford, England
@dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home
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Paul Womble Brewer🇬🇧🇦🇺🏴🏳️🌈🇬🇸
(@_Brewer_) reported
from
Chipping Sodbury, England
@bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@btbusinesscare another missed appointment and phone call today your service is a joke
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ghostbustar
(@Ghostbustar) reported
@bt_uk @bt_uk Help BT. For the last couple of weeks all Twitter videos buffer for 10s before playing, then buffer again every 30s. I don't experience any buffering on any other apps just twitter. If I connect to a VPN the buffering stops.
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Phil Nott💙🐝
(@revphilnott) reported
@bt_uk I need my old mobile number you said it would start working today and now you say tomorrow, but tomorrow never comes 😒
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Sharon Vaughan
(@sharon8zebra) reported
@bt_uk Hi, my mother in law’s neighbour who is an elderly vulnerable female with no family locally, has been without a landline for 10 days. This really needs rectifying asap, she has called multiple times with no resolution
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Jen Harrison
(@JenHarr20295953) reported
@IamLisaWetton @bt_uk Same with me. The worst company for call backs, breaking promises and appalling customer service
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Julia brennan
(@CricketCracker) reported
@bt_uk After trying to have a conversation with your CS Team and either holding with music, transfer to no one, losing connection I really don't want to be a customer any more.
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Jen Harrison
(@JenHarr20295953) reported
@kirstofcomms @bt_uk I've never known a company ran so badly as bt. You have my sympathies as I am in the same boat
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Phil Nester
(@NesterPhil) reported
@MarcAllera @btsport Watch on @btsport with EE is a joke! I’ve been trying to correct a fault on this service since 19 October. I’ve spent approx 6hr over 2weeks trying to get it sorted. I keep being batted between Mobile & Broadband depts. Frustrated beyond words.
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stj
(@stj03063867) reported
@bt_uk why is your wifi so crap. it doesn’t recognize the CORRECT password and i have to reset it to make it work. worst wifi in the uk
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Jen Harrison
(@JenHarr20295953) reported
@bt_uk I've been told Claire isn't a manager, asked who is Claire? Been told that there are notes on file for a Claire, been told that Claire will be messaged. No one will tell me the formal complaints process & in the middle of this is a 79 yr old man wanting an update on his complaint
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WetherbySarah
(@sarahjbutters) reported
Dear @bt_uk Four days. No WiFi. 2 x people trying to WFH. Problem confirmed by @WeAreOpenreach as damage caused by engineers while doing unconnected work. Your customer service is unresponsive. Your billing department is not. Please, for my sanity and my job, do something 🤯