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BT (British Telecom)

BT (British Telecom) Outage Report in Chipping Sodbury, South Gloucestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Chipping Sodbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chipping Sodbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Chipping Sodbury, England

The most recent BT (British Telecom) outage reports came from the following cities: Bristol, and Bath.

CityProblem TypeReport Time
Bristol Internet 3 days ago
Bristol Internet 8 days ago
Bristol E-mail 8 days ago
Bristol Internet 8 days ago
Bristol Internet 10 days ago
Bristol Phone 11 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Chipping Sodbury, England

Latest outage, problems and issue reports in Chipping Sodbury and nearby locations:

  • moomatahico
    Moomat (@moomatahico) reported from Bristol, England

    Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.

  • BigBernie4
    Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going

  • sarahcliftonsc
    Sarah (@sarahcliftonsc) reported from Kingswood, England

    @bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home

  • BigBernie4
    Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    @bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to

  • TeamPenster
    SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England

    @bt_uk The only options are sign in and then change account settings... ?

  • BigBernie4
    Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.

  • cyberco
    I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • kevins1966
    Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • pipa217
    Karina Quinteros (@pipa217) reported from Bristol, England

    @rowen_grey @bt_uk Having the same problem

  • melodiouscode
    melodiouscode (@melodiouscode) reported from Bristol, England

    Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!

  • HarryWatson63
    Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • nath_ball
    Nathan (@nath_ball) reported from Bristol, England

    @bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year

  • BigBernie4
    Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to

  • Rosariosbath
    Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • Rosariosbath
    Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • HarryWatson63
    Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • _Brewer_
    Paul Womble Brewer🇬🇧🇦🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇸 (@_Brewer_) reported from Chipping Sodbury, England

    @bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?

  • partyfairy
    Emma Shepherd (@partyfairy) reported from Alveston, England

    @bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.

  • edwardsgwen
    Gwen (@edwardsgwen) reported from Keynsham, England

    @bt_uk In the meantime, all 50+ households keep paying full price. Awesome! How many years do we have to ensure this intermittent, shoddy service we pay you for?

  • baldyrunner
    Baldy Pete (@baldyrunner) reported from Bristol, England

    Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • domicapostagno
    Dominique Capostagno (@domicapostagno) reported

    @bt_uk is there a broadband outage in Dorking? Hub not connecting

  • SarahW_61
    Sarah 👨‍🚀🚀 (@SarahW_61) reported

    @bt_uk Thank you, only problem is do they have to talk to the account holder? Or can someone call on their behalf?

  • fold_space
    Fold_space (@fold_space) reported

    @bt_uk Really really really unhappy with bt....really really awful service

  • StephenDoyle22
    Stephen Doyle (@StephenDoyle22) reported

    @bt_uk No BT seem confused with what is going on at openreach’s end - which seems to be the major issue in getting this resolved

  • HealthWealthGaz
    @GarrySenior (@HealthWealthGaz) reported

    @rickie_ryder @virginmedia @bt_uk I’ve got it mate. Good where we are. Drop me a msg. I can get you 20% off and £50 cash as a current customer I think. Just got to refer you

  • DaveRiddell59
    David Riddell (@DaveRiddell59) reported

    @staplenick @bt_uk @JohnStapletonTV I have to say that in my whole lifetime, the worst customer experience I have had, by far, was with BT and I vowed never to have dealings with them again.

  • mikeclark001
    Mike Clark (@mikeclark001) reported

    @bt_uk when using My BT app to divert my digital voice landline it brings up the call protect page. Is this a known problem?

  • stevethatch77
    Steve Thatcher (@stevethatch77) reported

    @bt_uk "upgraded" from fibre to full fibre. Failed installation left with no Internet connection since Thursday 11th. Rely on Internet for homeworking. Been misled numerous times around fixing and now I can't get through to anyone who can help.

  • Watforddogs
    Anonymous Bloke (@Watforddogs) reported

    Well @bt_uk i wonder if you really give a toss about customers - you fail to deliver a simple house move on time, with no service, then after a vulnerable person moves in and you make a firm commitment to a time to come and fix it - just change the arrangement at the last minute

  • MShadw
    Mike Shad (@MShadw) reported

    @bt_uk yet another day with no mobile signal, happening all to often in PE28 2, any chance of firstly fixing the issue and then making the service more reliable