BT (British Telecom) Outage in Bath, England

@bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

@charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

Anyone offended by the word Shit is a waste of oxygen #BBL09 #btsport

@bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

@BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

@bt_uk once again your internet is shit. Goes down constantly. Phone the complaints line and always in a ridiculous queue. Will never ever go with BT again. Piss poor service and lies at the start of the contract. @Ofcom need to watch these pricks.

4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

@bt_uk No reported issues in Bath, ba2

@bt_uk BT broadband customer support is a complete disgrace. #incompetent

@UpTheDarce @btsport Not paying anymore either **** it

@conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

That #youtubestream #ChampionsLeagueFinal2019 was the worst stream I’ve ever watched #btsport

There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

Forgot how easy players who play in the mainland European leagues go down under any sort of contact! Good lord. #MUNPSG #btsport

**** sake she talks bollox this one on BTsport

@shawz76 @galwhufc @Smackit0 @westhamfootball @SkySportsPL @btsport @premierleague @WestHamUtd I agree but for only 4 home games at 3pm Saturday is very poor... no matter what fans travel from wherever in the world.

@btsport @BTSportBoxing the signal issues I’ve had this morning have left me unable to watch the boxing I paid for please contact me to refund me my money as this is an absolute joke!!! #BTSportBoxOffice #dontgetthiswithsky

Impressive stuff from @Spurs and only thing worse than @ChelseaFC defence are the @btsport commentary and punditry which is awful #TOTCHE

clasico today and not even on the tele get your shit sorted one of you @btsport @SkySportsNews

@BTCare Service status is all good on the link. However, we have a purple flashing light under the broadband symbol of our home hub 3.0 and it’s been this way for around 2 hours now. Checked all the cables. No problem on that side so I’m not sure what else I can do, Angus.

@BTCare I’m in Bath and currently our broadband is down. Reset the router and turned the whole unit off and on again and left for 25 minutes. Still, the BT infinity isn’t working in my house. Any tips?

@mufc @btsport #mufc Utd defence poor but attack awful.

@btsportfootball @ollyofficial @RobbieSavage8 @btsport @btsportscore @chris_sutton73 @premierleague @rioferdy5 @RangersFC Looks pretty bad tbh.

@BTCare Raised a complaint but like I said no one at BT is interested in listening to my problem. You know I only had 1 line but are all hiding behind process. It’s not about the refund as that’s going to charity it’s a matter of principal. No rip off please!

@BTCare I have only ever had 1 line with phone, broadband and BT Sport. In error BT have been charging me line rental on a line that never existed at my property. But as I have not been in touch for the past 2 years BT won’t help! Big business vs small man!!

@BTCare Even if you know the line never existed!!!

@btsportmotogp @btsport @MotoGP @suziperry @texastornado5 @gavinemmett @NeilHodgson100 @MichaelLaverty @JamesMToseland Now this is how to act over bad sportsmanship

Any of my twitter friends have a btsport login that I could use for the afternoon?

@BTCare With all due respect you’re telling me that I can solve my internet woes by using your online shop when I don’t have the internet!! Wouldn’t it be proper customer service for BT to just send us a dongle?

@BTCare Trying to take out a package online. But address won’t verify due to ‘bt website technical issue’(quote from your online chat- I have transcript) Therefore being told to call. But the phone agents can’t give me online packages. So I am being penalised for a fault on your website

@BTCare awful service from your phone agents and online chat agents. Constantly being passed back to either one. Happened 6 times now and I’m trying to give you business as a new customer!!! Really not reflecting well on BT as my first time dealing with you. Can anyone HELP!?

@BTCare @OpenreachHelp Appreciate they are a busy team, totally get that, but they knew about our go-live on the 1st and had done for at least 2 weeks. We’re no pre-checks done, before the concierge service got in touch to say it’s all ok, we’re moving your on 1st.

@BTCare @OpenreachHelp Would becoming a Business customer get us any quicker turn around? A review 5 days on from our supposed go-live is not acceptable, especially when we don’t know what that ‘review’ consists of. What is the review, in technical detail? We’re paying for a service we don’t have.

@BTCare My housemate was told there were no lines available, there would be a review on the 6th, but that means nothing, what does a review mean? We need it sorting, @OpenreachHelp, can you assist please? You told me yesterday to speak to my ISP (BT) but it’s an issue your side.

@BTCare This is costing us money, my housemate has kids so works from home to support them. But can’t because of no internet. This needs sorting.

@BTCare Hi Paula, no, all we heard was there is a ‘review’ on the 6th, 5 days after we were supposed to go live. ... the communication has been poor, we have had to ring to get updates, if they are out of lines in the CAB whats going to happen to get us connected? A new card? 1/2

@BTCare We don’t know unfortunately, as have only just move in, I’m guessing it would have done between us and the previous tenants, but I could say how long, I have all the account details and address if that would help?.

@BTCare Hi Ash, thanks for the quick response, no, we had initially received texts from the concierge service saying, moving date coming soon etc. But my housemate had to ring up to find any update on the Monday when we expected the go-live, I had taken the day off work. 1/2

@ForestRangerXI @BBCSport @btsport Sadly I see the sky bt thing as the biggest issue here, I guess it’s down to who the bigger fighter is

@btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork But just in case my Network feeds are at risk start a flood of subbers leave BT if you only have it to watch WWE it's product quality these days is worth watching in part on pace part 32 days doses anyway especially Smackers where all TV versions have a weird slow frame rate.

@btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork It makes sense a one offs on a different net provider for £5-£10 extra for the privilege of not watching them all but the ones you want only. Whilst those who want to watch it all the hardcore wrestling fans get the WWE Network discount on Live events.

@btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork I don't think Vince will go through with the thrects to Brits that rely on the Network anyway as he will lose money on Brits alone as we have gone up although other nations down in subs but he will go through with them to get running an internet version of BTs one offs too though

@btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork It was just better don't be ripped off by a special deal that's not Virgin quality and go the best UK alternative 5 for do overs and WWE Network for full shows. Support the talent directly and keep the specials running live as there's threats to stop showing them live at least.

@btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork And what's best of all the picture had pixelation on BT anyway so expected it in the actual special it was less or the same on both there if anything but my Network version was cheaper and the richness and colour details were perfect no brightness fake pailing of the picture.

@btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork Fact is with just a non obstructive Live right hand top corner logo and no banner not even a WWE Network one and Stereo audio with the same technical issues as BT other than the Mono I said Mono that's what I heard in the free show on whilst Stereo Network my experience superior.

@btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork B Sport they rip you off paying the nose on both PPV and TV Subs prices for lower than internet quality when Sky Sports was higher. That's why I now support the Freeview and the internet products better quality low price and supports the talent. That's why WWE went BT that & XFL.

@btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork There was never even a WWE Network logo on tonight's free show feed the only thing I can order on my Sky box without VHS taping yet you censor it anyway WTF!!!! And you still insist on Paleing the picture with brightness like rumble. And a large logo that ruins the picture.

@btsportfootball @btsport @EuropaLeague Feel bad for @SportingCP_en because of @B_Fernandes8 😢