BT (British Telecom)

BT (British Telecom) Outage Report in Trowbridge, Wiltshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Trowbridge come from postal codes BA14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Trowbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Trowbridge, Wiltshire, England 02/23/2025 04:25

February 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Trowbridge, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath, Devizes, Trowbridge, Radstock, Chippenham and Frome.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Internet
United KingdomDevizes E-mail
United KingdomDevizes E-mail
United KingdomTrowbridge E-mail
United KingdomRadstock E-mail
United KingdomChippenham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Trowbridge, England

Latest outage, problems and issue reports in Trowbridge and nearby locations:

  • kevins1966 Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • Gilly_76 Richard Giles (@Gilly_76) reported from Bitton, England

    @bt_uk Good morning, I still haven’t had an answer to the below. Ive wasted another 30mins on the phone trying to get through to no avail. Please cancel my BT sport.

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • rubadubists Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • cyberco I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • louise67cowley Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

  • hols_elton Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • mitukshooter John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • doctor_gedwards Gareth Edwards (@doctor_gedwards) reported

    @bt_uk I’m now getting texts telling me an engineer is coming to install on the 29th. They already installed it!! It just needs activating!! It should take two minutes. What is wrong with @bt_uk and @OpenreachHelp ? Awful service, clueless.

  • jnr1009 avinder sehmi (@jnr1009) reported

    @btbusinesscare can’t believe the trouble we have had sorting our fibre connection at our busy pharmacy in East London. Left us without connection for days - lost numerous card sales …absolutely atrocious service and still not sorted! Thanks BT

  • iDadPaul iPaul (@iDadPaul) reported

    @bt_uk as a sky internet customer can I just say how appalled I am at your bt engineers knocking my wi fi out every time I see your van pull up

  • Leverett7 Louise Everett (@Leverett7) reported

    @bt_uk still waiting for you to fix my broadband. Told to expect a call today but nothing! messages ignored on messenger. Not good enough!

  • bethanyoakleyy Bethany Oakley (@bethanyoakleyy) reported

    @btsport having problems streaming any live channels from the PS5. Any advice?

  • emma_coldwell Emma Al-Ausi (@emma_coldwell) reported

    @bt_uk Intermittent fault since we moved in. 10 engineers in last few weeks. No broadband connection at all right now. On call to BT for 1hr40 refusing to send mini hob because I am not HALO yet paying for a broadband we don’t receive. Service won’t be restored until 20th.

  • OWC93 Oliver Camp 🌽 (@OWC93) reported

    @bt_uk Looking for info on @bt_uk outages? Save your time: "Your service provider should NOT have told you to contact us to get information on a MSO... The service is with them and you pay them to provide you with service; you are not paying us. We can not assist you with this, sorry."

  • IanCharmi Charley (@IanCharmi) reported

    @bt_uk No mention of how to stop spam text messages which are delivered via the BT text message service, which I don't want to block

  • IanCharmi Charley (@IanCharmi) reported

    @bt_uk It is OK, I have worked it out. The call wasn't the BT text messaging service, it was a Spam number as well.

  • c_sqrdd Kojo Carl ⒸⓈⓆⓊⒶⓇⒺⒹ (@c_sqrdd) reported

    @bt_uk lol but this isn’t resolved… doesn’t seem like you guys understand the issue.