BT (British Telecom) Outage Report in Trowbridge, Wiltshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Trowbridge come from postal codes BA14.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Trowbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Trowbridge, Wiltshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Trowbridge, Chippenham, Frome, Bath and Warminster.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge |
Internet | |
| Chippenham |
Internet | |
| Frome |
||
| Bath |
Phone | |
| Frome |
Internet | |
| Warminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
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Richard Giles
(@Gilly_76) reported
from
Bitton, England
@bt_uk Good morning, I still haven’t had an answer to the below. Ive wasted another 30mins on the phone trying to get through to no avail. Please cancel my BT sport.
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Andrew Taylor
(@ATaylor87) reported
from
Calne, England
@bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!
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Sallie Taylor
(@sasathaz) reported
from
Frome, England
4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text
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Harry
(@harrygoodfella1) reported
from
Corsham, England
Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞
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David J. Sherwood
(@davidjsherwood) reported
from
Frome, England
@bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.
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Jak Edgley
(@Jak_Edgley) reported
from
Calne, England
@McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787
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Holly Elton
(@hols_elton) reported
from
Bradford-on-Avon, England
@bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service
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Martin
(@rubadubists) reported
from
Frome, England
@bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?
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Caro Valeria
(@KroValeria) reported
from
Tilshead, England
@bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡
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I P
(@cyberco) reported
from
Bathford, England
@dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home
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Kevin Searle
(@kevins1966) reported
from
Bathford, England
Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc
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John Andrews
(@mitukshooter) reported
from
Trowbridge, England
@bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here
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Lee Collins
(@LCollins75) reported
from
Midsomer Norton, England
@bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.
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Louise Cowley
(@louise67cowley) reported
from
Bathford, England
@bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.
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Gav Bailey ✋☝️
(@GavBaileyLFC) reported
from
Melksham, England
@charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mahadevan Thampi
(@ThampiMahadevan) reported
@bt_uk I have DM same but already i am absent from work due to this issue which is causing me huge losses
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Trevor Smith
(@MrSmithInNotts) reported
from
Nottinghamshire, England
@btsport the BT Sport apps on my iPhone & iPad won’t let me cast to my TV. Is there a problem? Is there anything I can do? Ta
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Andrew Kanikuru
(@abkan67) reported
@BTCare @bt_uk Stop spending fortunes on adverting and spend it on employing more staff. have spent 4 days and over 6 hours on hold to sort out problem you caused. #nowifi #nophoneline
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GF
(@africanimpi) reported
@bt_uk Pls can someone tell me when my new activation date is. You cancelled my broadband order without telling me because previous house owner didn't cancel. They have now. I cannot spend another 2hours being passed around. Not a good start for a new customer.Pls send a dm link
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Mark Parker
(@markiparker) reported
@btbusinesscare absolutely abysmal service. Supposed to connect today. No broadband thousands lost in revenue plus I have to pay my team for doing nothing today. I was reassured multiple times this WOULD NOT happen! But hey your £10 discount will go a long way!
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A B S
(@Abbie_SK) reported
@bt_uk can u send me a returns package please? Cancelled broadband at my old address 3/12 and cust service said they’d send returns package to my new address. Get emails daily telling me to return hub but yet to receive returns info!!
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IsThatPL
(@IsThatPL) reported
@bt_uk Hey, again. Help!!!
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Samta MF Claws
(@samhoulden) reported
OH MY GOD @bt_uk ARE THE WORST. #complaint
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Marcus Nash
(@norfolkbirdtour) reported
Still no @bt_uk phone line, deadline to fix it missed, poor service. Fault happens regularly - years of underinvestment in the rural telecoms infrastructure (wires wearing, poles too old to service), while priority is given to urban fibre rollout, and yet we don’t pay any less.
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#AtYouSideWaysPodcast 💭
(@jaeizm) reported
I find it ridiculous that @bt_uk are still not offering fast fibre internet at my home when I can see the BT exchange from my window! 7mb only is terrible, we’re in 2020!