BT (British Telecom)

BT (British Telecom) Outage Report in Trowbridge, Wiltshire, England

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The latest reports from users having issues in Trowbridge come from postal codes BA14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Trowbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Trowbridge, Wiltshire, England 04/29/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Trowbridge, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Trowbridge, Bath, Corsham, Radstock, Devizes, Chippenham and Warminster.

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City Problem Type Report Time
United KingdomTrowbridge E-mail
United KingdomBath Phone
United KingdomBath Wi-fi
United KingdomTrowbridge Phone
United KingdomCorsham Internet
United KingdomCorsham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Trowbridge, England

Latest outage, problems and issue reports in Trowbridge and nearby locations:

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • rubadubists Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

  • cyberco I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • Gilly_76 Richard Giles (@Gilly_76) reported from Bitton, England

    @bt_uk Good morning, I still haven’t had an answer to the below. Ive wasted another 30mins on the phone trying to get through to no avail. Please cancel my BT sport.

  • louise67cowley Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

  • hols_elton Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • nickfshort Nick Short (@nickfshort) reported from Bathford, England

    Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • mitukshooter John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

  • kevins1966 Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • revPACman Revd Paul A. Carr (revPACman) (@revPACman) reported

    @bt_uk Nothing from anyone. I don't have a complaint number (will that resolve it sooner?) I've spent hours on the phone to several operatives. I can't send via BT website. Your people know this. I notice you are still charging me for full service too. This is very poor service.

  • tweetymike Mike Stead (@tweetymike) reported

    @bt_uk In a former life I was a telco engineer. I know how this stuff works. The Openreach staff I’ve dealt with have been excellent, the problem as always is in your BT Residential processes/systems. My beef is with the BT service delivery directors overseeing a broken outsource model.

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @jamclarkey @hscrutton @bt_uk Ah. So we are all screwed in the power cuts that will get more frequent. What a stupid, stupid idea.

  • PR__Official Pierce (@PR__Official) reported

    @bt_uk you need to sort your ******* routers and internet out! Every ******* night my WiFi just shuts down and turns itself off. So ******* irritating! This is the second hub4 you’ve given me because your first one was **** too. Sort it out you useless *****. #RefundMe or #FixIt

  • tweetymike Mike Stead (@tweetymike) reported

    @bt_uk He didn’t ‘bad mouth’ BT. He simply clarified what I knew - that the cease & reprovide *had not been done*, that the fault should not have been closed, and that he was going to help. You are the one needing managerial oversight for misrepresenting what everyone can see you wrote.

  • ODChivers Oscar Delta (@ODChivers) reported

    @bt_uk We need a phone today. If you can't we need an emergency install of another line tomorrow

  • Jarmanmark79 Mark jarman (@Jarmanmark79) reported

    @btcare really are **** Me:our internet doesnt work Bt:we have run checks and its fine Me:but our internet doesnt work and it worked fine last week Bt:we have run checks its working fine, u must have too many devices on it me&wife:(look down at our phones with no internet at all)

  • mcblainn5 Hannah McBlain (@mcblainn5) reported

    @bt_uk I am having problems with my hub, it’s turned to flashing purple, I have checked all the cables and did a reset, still not working I am also with Virgin mobile so can’t text the number as it won’t deliver

  • DavidRobson84 David Robson 🎧🎬🌈 (@DavidRobson84) reported

    @bt_uk It's happened 5 times in just under 60 minutes. It gets to a point where you don't answer/just hang up and that could be important work calls I'm missing. But if you engage with the scammers, they call back all the more. It needs to stop.

  • saurabh_penkar Saurabh_Penkar (@saurabh_penkar) reported

    @virginmedia Now its 3pm estimate ...so over 24 hours no internet ..wow ....for WFH guys this is a nightmare ...good going Virgin ...I doubt I will recommend it to anyone ....Never had such big downtime with @SkyHelpTeam or even @bt_uk