BT (British Telecom)

BT (British Telecom) Outage Report in Trowbridge, Wiltshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Trowbridge come from postal codes BA14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Trowbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Trowbridge, Wiltshire, England 11/24/2025 14:20

November 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Trowbridge, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath, Trowbridge, Radstock, Chippenham and Gastard.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Internet
United KingdomTrowbridge E-mail
United KingdomBath Wi-fi
United KingdomRadstock E-mail
United KingdomBath Phone
United KingdomChippenham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Trowbridge, England

Latest outage, problems and issue reports in Trowbridge and nearby locations:

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • rubadubists Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

  • hols_elton Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • kevins1966 Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • Gilly_76 Richard Giles (@Gilly_76) reported from Bitton, England

    @bt_uk Good morning, I still haven’t had an answer to the below. Ive wasted another 30mins on the phone trying to get through to no avail. Please cancel my BT sport.

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • mitukshooter John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

  • nickfshort Nick Short (@nickfshort) reported from Bathford, England

    Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • louise67cowley Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • cyberco I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • steeve67 Steeve Lamontagne (@steeve67) reported

    @bt_uk any update on the issue of not being able to connect to Zoom via BT Broadband?

  • daventrian Bry (@daventrian) reported

    @robvanriot @bt_uk Seems to be a BT issue

  • 1clickaddict Jo (@1clickaddict) reported

    @nadinematheson @bt_uk Mine is down, got home from work and nothing was working. Spent the last hour rebooting my wifi. My @bt_uk fault checker says internet connection is fine. I was going to change my ring doorbell chime to a Halloween one ready for trick treat tonight so I hope it’s working soon

  • LuckyGonk Tony Mann (@LuckyGonk) reported

    Alexa is not working via speakers but works on app, internet is otherwise OK. On @bt_uk #alexadown

  • immskate Kate Curtiss (@immskate) reported

    @mikw650 @bt_uk Thanks @Twitter for finding the answers I’ve been looking for - been rebooting my router for the last few hours with Alexa and Ring not working. Now realise it’s not just mine 👍🏻👌🏻

  • jcrossy24 Jonathan Cross (@jcrossy24) reported

    @bt_uk Any update on the DNS/NAT issues? Been affecting me all day. When will service be restored? Can’t play anything on PS5 (Nat Failed) and issues browsing certain sites.

  • _shaunirvine Shaun Irvine (@_shaunirvine) reported

    @mrsteadyhands @bt_uk I know. I get they are having some sort of issue and trying to fix it but surley they can put a simple tweet out saying what the issue is or that it's down and working to fix it, just something for all their paying customers. Many have zoom meetings for work! Disgusting @bt_uk

  • _shaunirvine Shaun Irvine (@_shaunirvine) reported

    @steeve67 @bt_uk BT Broadband is down, many having issues including myself, yet @bt_uk can't let their paying customers know via one simple tweet. Disgusting mate!

  • xJoeyzzz xJoeyzzz (@xJoeyzzz) reported

    @bt_uk Yeah fix your WiFi

  • JDMalin James Daniel Malin (@JDMalin) reported

    @nadinematheson @bt_uk Same for me. Happened about 11am. Amazon and Ring products all lost connection to network. I’m with BT also.