BT (British Telecom)

BT (British Telecom) Outage Report in Trowbridge, Wiltshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Trowbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Trowbridge, Wiltshire, England 12/25/2025 19:25

December 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Trowbridge, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath, Trowbridge and Radstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Total Blackout
United KingdomBath Phone
United KingdomBath Internet
United KingdomBath Internet
United KingdomTrowbridge Internet
United KingdomBath Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Trowbridge, England

Latest outage, problems and issue reports in Trowbridge and nearby locations:

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • louise67cowley Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

  • kevins1966 Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • nickfshort Nick Short (@nickfshort) reported from Bathford, England

    Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes

  • mitukshooter John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • hols_elton Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • cyberco I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • Gilly_76 Richard Giles (@Gilly_76) reported from Bitton, England

    @bt_uk Good morning, I still haven’t had an answer to the below. Ive wasted another 30mins on the phone trying to get through to no avail. Please cancel my BT sport.

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • rubadubists Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HeatherHull2u Heather Hull 🇺🇦 (@HeatherHull2u) reported

    @bt_uk we have been waiting since 29 Sep for you to connect our broadband. Today we waited in for 5 hours for an engineer to visit - a no show. Shocking lack of customer service, yet you continue to take our money for a non-existent service. #ripoffBritain

  • MikeTaylor Mike Tⓐylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 🇪🇺 (@MikeTaylor) reported

    Once again, raging against a "service provider" that actively avoids service. @bt_uk has switched me over to digital voice -- which I did not ask for -- and our router doesn't have a telephone port. So we are cut off. Can't reply to the "You're good to go" email. No contact.

  • DuweeDavisII Matthew Dave (@DuweeDavisII) reported

    @bt_uk I've sent a DM, but I'll be honest, given the current nothingness BT customer service seems to provide, I'm not expecting miracles. It seems the entire process is hamstrung by the monopolists at OpenReach.

  • mary_rarehare Mary Rarehare🦆🐈🌈Smokey (@mary_rarehare) reported

    @bt_uk have no tv wifi this pm on Wirral. Tv drop out or very slow seems to be a regular problem ?.

  • whyteuk andy whyte 🏎 (@whyteuk) reported

    @bt_uk nope. never have.

  • Scholesy134 Chris Rogers (@Scholesy134) reported

    @ManUnitedZone_ @btsport Scholes is a **** pundit

  • MikeTaylor Mike Tⓐylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 🇪🇺 (@MikeTaylor) reported

    @bt_uk No way I can find on the @bt_uk website to tell them the hub lacks the phone socket. Only option given me is to ... you can see this coming ... PHONE them. On my phone. Which doesn't work. Why can't I just email them? Or file a ticket with a web form?

  • marcjon9 marc jones (@marcjon9) reported

    @bt_uk WHAT A SHAMEFUL SHAM OF A SERVICE!!!!!

  • DuweeDavisII Matthew Dave (@DuweeDavisII) reported

    @bt_uk So, after forcing me to work from home using my mobile as a hotspot for three weeks past activation date and emptily claiming 'escalation', you give me two days of service, seemingly just to build false hope, then the service drops again? Is this just a fun joke to you?

  • Heywrld99 H3YWRLD (@Heywrld99) reported

    @ManUnitedZone_ @btsport 3-4-3 won’t be so bad for man united Malacia, varane, martinez Dalot and Shaw wb, casemiro fred in the midfield then rashford martial antony