BT (British Telecom) Outage in Chippenham, Wiltshire, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Chippenham, England

BT (British Telecom) Outage Chart in Chippenham, Wiltshire, England

November 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(64.04%)
Phone
(12.75%)
Wi-fi
(9.74%)
E-mail
(8.08%)
Total Blackout
(3.42%)
TV
(1.97%)

BT (British Telecom) Outage Map Near Chippenham, Wiltshire, England

The most recent outage reports and issues originated from Devizes, Malmesbury, Bath and Chippenham.

Devizes E-mail
Malmesbury Phone
Bath Phone
Chippenham E-mail
Bath Phone
Bath Internet

BT (British Telecom) in Chippenham, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Chippenham, England

Latest outage, problems and issue reports in Chippenham and nearby locations:
  • brendanfuller brendanfuller (@brendanfuller) reported from Bathford, England

    @bt_uk No reported issues in Bath, ba2

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

  • F4H_Quattro Angus Fender (@F4H_Quattro) reported from Bathford, England

    @BTCare Service status is all good on the link. However, we have a purple flashing light under the broadband symbol of our home hub 3.0 and it’s been this way for around 2 hours now. Checked all the cables. No problem on that side so I’m not sure what else I can do, Angus.

  • F4H_Quattro Angus Fender (@F4H_Quattro) reported from Bathford, England

    @BTCare I’m in Bath and currently our broadband is down. Reset the router and turned the whole unit off and on again and left for 25 minutes. Still, the BT infinity isn’t working in my house. Any tips?

  • _roy_williams roy (@_roy_williams) reported from Bathford, England

    @btsportmotogp @btsport @MotoGP @suziperry @texastornado5 @gavinemmett @NeilHodgson100 @MichaelLaverty @JamesMToseland Now this is how to act over bad sportsmanship

  • jabranmsa Jamie Brandwood (@jabranmsa) reported from Freshford, England

    @BTCare @OpenreachHelp Appreciate they are a busy team, totally get that, but they knew about our go-live on the 1st and had done for at least 2 weeks. We’re no pre-checks done, before the concierge service got in touch to say it’s all ok, we’re moving your on 1st.

  • jabranmsa Jamie Brandwood (@jabranmsa) reported from Freshford, England

    @BTCare @OpenreachHelp Would becoming a Business customer get us any quicker turn around? A review 5 days on from our supposed go-live is not acceptable, especially when we don’t know what that ‘review’ consists of. What is the review, in technical detail? We’re paying for a service we don’t have.

  • jabranmsa Jamie Brandwood (@jabranmsa) reported from Freshford, England

    @BTCare My housemate was told there were no lines available, there would be a review on the 6th, but that means nothing, what does a review mean? We need it sorting, @OpenreachHelp, can you assist please? You told me yesterday to speak to my ISP (BT) but it’s an issue your side.

  • jabranmsa Jamie Brandwood (@jabranmsa) reported from Freshford, England

    @BTCare This is costing us money, my housemate has kids so works from home to support them. But can’t because of no internet. This needs sorting.

  • jabranmsa Jamie Brandwood (@jabranmsa) reported from Freshford, England

    @BTCare Hi Paula, no, all we heard was there is a ‘review’ on the 6th, 5 days after we were supposed to go live. ... the communication has been poor, we have had to ring to get updates, if they are out of lines in the CAB whats going to happen to get us connected? A new card? 1/2

  • jabranmsa Jamie Brandwood (@jabranmsa) reported from Freshford, England

    @BTCare We don’t know unfortunately, as have only just move in, I’m guessing it would have done between us and the previous tenants, but I could say how long, I have all the account details and address if that would help?.

  • jabranmsa Jamie Brandwood (@jabranmsa) reported from Freshford, England

    @BTCare Hi Ash, thanks for the quick response, no, we had initially received texts from the concierge service saying, moving date coming soon etc. But my housemate had to ring up to find any update on the Monday when we expected the go-live, I had taken the day off work. 1/2

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • AvalonBride Avalon Bride Music (@AvalonBride) reported

    @bt_uk Residential Chris, I have been chasing a resolution for months only to be continually fobbed off or completely ignored. Impossible to call (Black)Hawk as customer service reps do not exist.

  • JonPDyer 【J】【o】【n】🚑🎼🏉🚁 (@JonPDyer) reported

    @bt_uk I just had a telephone call from some claiming to be from BT saying my internet service will be terminated for 28 days due to it not being secure. I don’t have BT broadband or any other BT service. Please can you confirm this to be a scam call or not. Thankyou 😁

  • r7fann Arfan (@r7fann) reported

    @amarmajidphotos @virginmedia @PlayAvengers Move to @bt_uk @amarmajidphotos you will defo get better customer service and they can arrange call back in such serious cases

  • CommuniG8 CommuniG8 Limited (@CommuniG8) reported

    @BTCare both my phone lines up and down like yoyos

  • tessthebutler Tess Butler (@tessthebutler) reported

    @bt_uk They were fixing your land assets, installing a new line for YOUR new customer, so we’re doing your work. Also you are both owned by BT Group plc. You can all talk to each other so tell them this.

  • dannydaman9 Daniel Smith (@dannydaman9) reported

    @bt_uk As soon as I type this it's back down again

  • atlas_contact Atlas Recruitment (@atlas_contact) reported

    @btbusinesscare They have but I am not sure if anything is actually going to be done about it. I said on the phone, this isn't a therapy session. I don't just need to get it off my chest and be 'understood,' I want to see a resolution and a recognition of the hassle it has caused.

  • dannydaman9 Daniel Smith (@dannydaman9) reported

    @bt_uk Yes. Seems to be back up now but it's been intermittent since 12pm. Same issue as reported as other users on downdetector

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk people, avoid at all costs. Crap provider!!

  • KevinWilson89 Kevin Wilson ® (@KevinWilson89) reported

    @bt_uk due to have an engineer visit yesterday 2pm-4pm. #noshow with no further comms to advise why or re-book a time. Still the BT broadband issues persist, now 1 day off work down and countless issues unresolved - #customercomplaint