BT (British Telecom)

BT (British Telecom) Outage Report in Chippenham, Wiltshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Chippenham come from postal codes SN15.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chippenham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chippenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chippenham, Wiltshire, England 11/19/2025 05:25

November 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chippenham, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Trowbridge, Bath, Chippenham and Gastard.

Loading map, please wait...
City Problem Type Report Time
United KingdomTrowbridge E-mail
United KingdomBath Wi-fi
United KingdomBath Phone
United KingdomChippenham Internet
United KingdomBath Wi-fi
United KingdomGastard Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chippenham, England

Latest outage, problems and issue reports in Chippenham and nearby locations:

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

  • louise67cowley Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

  • cyberco I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • nickfshort Nick Short (@nickfshort) reported from Bathford, England

    Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • _Brewer_ Paul Womble Brewer🇬🇧🇦🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇸 (@_Brewer_) reported from Chipping Sodbury, England

    @bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • mitukshooter John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

  • thejoeywessex Joanna Watchman (@thejoeywessex) reported from Sutton Benger, England

    @bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • hols_elton Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • kevins1966 Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • brendanfuller brendanfuller (@brendanfuller) reported from Bathford, England

    @bt_uk No reported issues in Bath, ba2

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • aaronoshea1550 𝔸𝕒𝕣𝕠𝕟 🦢 (@aaronoshea1550) reported from Chipping Sodbury, England

    @bt_uk once again your internet is shit. Goes down constantly. Phone the complaints line and always in a ridiculous queue. Will never ever go with BT again. Piss poor service and lies at the start of the contract. @Ofcom need to watch these pricks.

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HalloranAideen Aideen O'Halloran (@HalloranAideen) reported

    @bt_uk Royal Mail indicate router will arrive tomorrow 2 February. So I will not have equipment today as you and your colleague confirmed. I am v disappointed but not really surprised - this is consistent with customer service approach so far, over promise, under deliver

  • WorldsMan_123 Jimmy (@WorldsMan_123) reported

    @Rmincher @bt_uk @TSScot They're not wrong mind, some Apple products have a bug which interferes with WiFi signals. Are you using bluetooth? That can make the issue worse.

  • DavidJamesonUK Dave Jameson (@DavidJamesonUK) reported

    @bt_uk Will this fix the slow line speed, buffering, dropouts and random disconnections I keep getting from my overpriced @SkyUK broadband? If so, where do I sign?

  • Robyn0204 Robyn G (@Robyn0204) reported

    @bt_uk Hey thanks James! Unfortunately they were unable to do anything, seems the letter was maybe sent in error. However, the lady I spoke to (didn’t get her name) was amazing, tried all she could to help! Thanks guys

  • nongrockle Trevor Whiteman (@nongrockle) reported

    @bt_uk After changing from Virgin to BT and being told they'd deal with the transfer of service.. we've been charged by both companies this month ,and very little help from either to resolve.. And calling is a joke, phone AWAYS busy

  • sirlancelotdog Lancelot (@sirlancelotdog) reported

    @bt_uk Very bad service from @bt_uk. My 82 yr old friend was left with a disconnected Lifeline and without incoming calls for the past 17 days. BT keep giving me 3 day deadlines to fix it and it just doesn't get done. We don't know who can help. It's disgusting behaviour @bt_uk

  • corinne_mills Haud yer wheesht! 💙 (@corinne_mills) reported

    @bt_uk Track my fault says fix date this Wednesday

  • artconsult Lizzie Collins (@artconsult) reported

    @btbusinesscare Been trying to get help for four days now and have got nowhere

  • sheltie21 Brenda Massie (@sheltie21) reported

    Hey @bt_uk tried logging into BTwifi app but there seems to be a problem as it fails to recognise my BTID.

  • pbennett94 Paul Bennett (@pbennett94) reported

    @bt_uk I’ve been having issues with my broadband not connecting all day today, any updates on when service will be restored?