BT (British Telecom) Outage Report in Hawkesbury Upton, South Gloucestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hawkesbury Upton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hawkesbury Upton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Hawkesbury Upton, South Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Stroud, Chippenham, Tetbury and Stonehouse.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Stroud |
Total Blackout | |
| Bristol |
Phone | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hawkesbury Upton, England
Latest outage, problems and issue reports in Hawkesbury Upton and nearby locations:
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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Gwen
(@edwardsgwen) reported
from
Keynsham, England
@bt_uk In the meantime, all 50+ households keep paying full price. Awesome! How many years do we have to ensure this intermittent, shoddy service we pay you for?
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Low Down Cheap Little Punk
(@helloginnybatty) reported
from
Aylburton, England
@BT_UK Hi there, my grandmother has been left without internet for three days now and we have no way of getting this fixed without the internet! It’s ridiculous to expect an 89 year old to fix this on her own! You’ve closed the fault but the box is still flashing purple!
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Mike
(@Mikey___Smith) reported
from
Bristol, England
@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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Andy Browne
(@Everlands_001) reported
from
Dursley, England
He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.
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Katherine Thomasset
(@Kaththomasset) reported
from
Bristol, England
.@bt_uk still without internet after a week, and no sign of the engineer who was supposed to be with us between 1 and 6 today. We received a message saying the problem was fixed but it definitely isn’t!
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Joanna Watchman
(@thejoeywessex) reported
from
Sutton Benger, England
@bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.
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Tristan Poturicic
(@Serbiantennis77) reported
from
Hawkesbury Upton, England
@KameekMusic @bt_uk I moved off mine earlier this year for similar reasons. Now paying the same for broadband/landline, plus 3 mobile lines that i was for broadband and landline with BT. Had been a customer for 20 years beforehand.
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Jonathan Holmes
(@JHolmesEsq) reported
from
Bristol, England
@bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Katherine Thomasset
(@Kaththomasset) reported
from
Bristol, England
.@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?
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Paul Womble Brewer🇬🇧🇦🇺🏴🏳️🌈🇬🇸
(@_Brewer_) reported
from
Chipping Sodbury, England
@bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Johnny Street
(@_JonathanStreet) reported
@bt_uk, I'm having broadband issues at the moment. I have a mini hub, can I just turn it on and use it - or will I be charged or is any other setup required?
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Rachael Jeffers
(@rach_jeffers) reported
Hey @bt_uk can you tell me why my internet drops out every Tuesday? Always in the middle of a client call too! Tried to report but always told there’s no problem…#HELP
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Carl Hendy
(@carlhendy) reported
@bt_uk I'm not a new customer. My contract was not correctly ported from my old address, therefore, I was already unceasingly on a longer contract than I should have been. If I wanted to upgrade I don't understand why it needs to be a whole new contract.
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Saumen Panda
(@SaumenPanda) reported
@bt_uk Astonished to read your response. Did you predict that BT will fail to turn it around in promised time? They have already failed once - originally supposed to be on 19th. Today I am told repair will happen on 27th. WILL IT EVER BE FIXED?
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Alice Ridgway
(@alicejridgway) reported
Just had my now almost daily call with @bt_uk. On hold for ages to find out the address on my account has not been updated and it's basically like the conversation I had yesterday (and Friday...) never happened. Waiting for a call back (we will see if this actually happens). Eugh
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Lucie
(@LucieCrowley) reported
Would not recommend @bt_uk to anyone!! Moved house on Friday and booked internet for 23rd. Assured it would be sorted considering needed to work from home and today we still have no Internet and can't get it until the 2nd September 😡😡😡 customer service has now hung up too...
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Debbie Bennett
(@DebbieBennettPR) reported
@BTCare so the twits at BT send an internal engineer when they know it's an external problem - no words!!
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Lisa Ford
(@LisaFord17) reported
@bt_uk Hey Lizzie, just got hold of someone who says they’ve sorted it now. Utterly infuriating that without warning you stopped the service because of a debt that only your computer says existed. It should not take months to resolve an error made by one of your colleagues.
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James Agate
(@jamesagate) reported
@carlhendy @bt_uk Side question but did they say whether there would be interruption of service? I decided against upgrading as I couldn't get a straight answer
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Mike 🇬🇧
(@Mikey94C) reported
@bt_uk We were promised 4G backup & a WiFi range extender and the service should have been activated on 16th, then 23rd and now 26th. Been mis-sold and pissed about!