BT (British Telecom) Outage Report in Hawkesbury Upton, South Gloucestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hawkesbury Upton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hawkesbury Upton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Hawkesbury Upton, South Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Stroud, Corsham and Stonehouse.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hawkesbury Upton, England
Latest outage, problems and issue reports in Hawkesbury Upton and nearby locations:
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
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Mike
(@Mikey___Smith) reported
from
Bristol, England
@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
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Paul Womble Brewer🇬🇧🇦🇺🏴🏳️🌈🇬🇸
(@_Brewer_) reported
from
Chipping Sodbury, England
@bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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Andy Browne
(@Everlands_001) reported
from
Dursley, England
He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Gwen
(@edwardsgwen) reported
from
Keynsham, England
@bt_uk In the meantime, all 50+ households keep paying full price. Awesome! How many years do we have to ensure this intermittent, shoddy service we pay you for?
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home
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Paul
(@paul_owen) reported
from
Chalford, England
@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
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Joanna Watchman
(@thejoeywessex) reported
from
Sutton Benger, England
@bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Trevor Sharkey 🟨🟥
(@trevstanley) reported
@BTCare What's up with your customer service today? It's impossible to get through to speak to someone!!
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Erica
(@ericaw79) reported
@bt_uk I can’t believe no one has contacted me. I’m paying for a service I haven’t had. I work from home occasionally and have had no internet. It certainly doesn’t inspire me to continue my order with BT after being with sky so many years
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Erica
(@ericaw79) reported
@bt_uk Hello. I need to raise a complaint. How do I do that?
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🎮RemovableSanity🎮
(@RemovableSanity) reported
@bt_uk Hi Aled, no thanks the value team resolved the issue.
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Chaz Albrecht
(@chaz_albrecht) reported
@bt_uk Down for nearly 24 hours.Reported 9am. WFH PLEASE FIX Broadband - Current Service Issue We're sorry about the problem - we're working on fixing it. Reported: Thu 28/04/2022 at 11:16 Estimated fix time: Sorry we can't provide a fix date at the moment. Please check again later.
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Ryan
(@Ryan9991985) reported
@bt_uk There doesn't appear to be anybody managing this issue at all. How can it take over 5 months to install broadband?! You've failed to keep us updated. You've failed to manage it properly. You've failed to provide FTP. You've failed in every regard. Account no. sent privately.
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AdamOnRadio
(@ATOnRadio) reported
@bt_uk THIS is radiculous. One of your engineers came out to fix my WiFi replaced some cables. But the same issue is still happening. At what point do I give up? I might as well just be using a 4G hub for the rest of my time living at home. It's not good enough.
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Darren Miller
(@Darrenmiller87) reported
@bt_uk I’ve got the box now had to live track it and wait outside a house that wasn’t even mine anymore, not even sure I can do that. Please can you raise a complaint around this I can’t tell you how much trouble this has caused
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darren
(@y2dma) reported
@btbusinesscare They are 2 ISDN lines and they are not working. We have been told an engineer is come that was on Tuesday, we are now on Friday and still no one here. Surly if you put our phone number in your computer you will see what’s going on with a trail of phone calls. It’s a joke.
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Wes Sussex
(@wessussex) reported
@bt_uk How can it be that @bt_uk take a payment each month for a Broadband service they know they cannot provide, with an answer after upgrading, “you need to down grade to another package that might work”, a REALLY moment. Open engineers don’t turn up either.