BT (British Telecom) Outage Report in Hawkesbury Upton, South Gloucestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hawkesbury Upton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hawkesbury Upton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Hawkesbury Upton, South Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Stroud, Yate and Chippenham.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Phone | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Hawkesbury Upton, England
Latest outage, problems and issue reports in Hawkesbury Upton and nearby locations:
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Setantayseis
(@Setantayseis) reported
from
Bristol, England
@edlingh @bt_uk @btsport Told me I’m in contract so can’t cancel and also they won’t reduce it. If complained as there will be nothing I want to watch for months!
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞
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Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
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Daniel kalus
(@Dannyk83) reported
from
Dursley, England
@bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Harry
(@harrygoodfella1) reported
from
Corsham, England
Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please
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Richard Giles
(@Gilly_76) reported
from
Bitton, England
@bt_uk Good morning, I still haven’t had an answer to the below. Ive wasted another 30mins on the phone trying to get through to no avail. Please cancel my BT sport.
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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Paul
(@paul_owen) reported
from
Chalford, England
@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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✨ Claire Sharpe ✨
(@clairesharpe_) reported
from
Bristol, England
@TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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FTP
(@Trustkarma11) reported
@wilxywoo @EE @btsport I'm having the same problem.
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Steve Bux
(@Sidenhill) reported
The experience with @btbusinesscare has been awful. Speaking to people in sales is easy trying to talk to someone in customer support is a nightmare. After 6 weeks waiting I have cancelled my order to go with @XLNBusiness
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Jay
(@j4ykd) reported
I have had no update, no contact to tell me when the revised install will take place and have been on the phone to the service team for 90 mins to complain 3 days ago with no update. @bt_uk this is unbelievably poor service and please advise?
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jim
(@jimhotep) reported
@bt_uk Why is my broadband speed so slow? It seems we're paying a decent service but actually recieving between 0.96 and 3.56mps. why?
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Steve Bux
(@Sidenhill) reported
@btbusinesscare I’ve had no update. The experience with BT has been awful. Speaking to people in sales is easy trying to talk to someone in customer support is a nightmare. I have cancelled my order to go with XLN.
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Out of the Shadows
(@Outofthe_Shadow) reported
@bt_uk I need to speak to someone above customer service. No disrespect to you directly, but I have been trying to have my voice heard since June. What I need is someone within the management team to contact me directly.
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Steve Nye
(@Snye1986) reported
@EE @btsport I dm’d you nearly two days ago and no reply any chance of some help
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rheia smith
(@RheiaSmith_) reported
Would love @bt_uk to explain to me why they slow my internet down to barely usable, if not completely unusable, at night time, every night. Definitely don’t pay these prices to get switched off.
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Jay
(@j4ykd) reported
@bt_uk The issue on install day, according to the engineer Robert, was that as there were no steps on the BT Pole in the road so a Hoist was required and would be coming soon. It never turned up and I never heard anything again as Robert said I would be contacted within 48 hours.
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NIJA
(@WHUFCC) reported
@bt_uk any reason me and all my neighbours Internet has gone down and all the test says its working fine....