BT (British Telecom) Outage Report in Hawkesbury Upton, South Gloucestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hawkesbury Upton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hawkesbury Upton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hawkesbury Upton, South Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Stroud, Dursley and Yate.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Stroud |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hawkesbury Upton, England
Latest outage, problems and issue reports in Hawkesbury Upton and nearby locations:
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Harry
(@harrygoodfella1) reported
from
Corsham, England
Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home
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Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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Joanna Watchman
(@thejoeywessex) reported
from
Sutton Benger, England
@bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
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Gwen
(@edwardsgwen) reported
from
Keynsham, England
@bt_uk In the meantime, all 50+ households keep paying full price. Awesome! How many years do we have to ensure this intermittent, shoddy service we pay you for?
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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✨ Claire Sharpe ✨
(@clairesharpe_) reported
from
Bristol, England
@TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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Paul
(@paul_owen) reported
from
Chalford, England
@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🄿🅁🄴🅃🅃🅈 🄷🄰🅃 🄼🄰🄲🄷🄸🄽🄴
(@PrettyHatMech) reported
So the braindead parasites from @bt_uk just sent us a marketing leaflet for a service we already use with them. If @bt_uk shut down its entire marketing department; and spent the money on infrastructure and customer services; they’d actually get more customers.
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Paul Fraser 🐟
(@paulfraser84) reported
@bt_uk All the offers are more expensive. Hardly showing any loyalty to a customer ? If the "offer" isn't available anymore, how can I keep the same package? The only difference is that your company wants to charge me more for the same product.
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Awil Jama
(@Jama10Awil) reported
@TC38534491 @ETHthisistheway @btsport Iraq war,Afghanistan war, (I said historically), Support for apartheid South Africa l, current support for Isreal, support/funding for Saudi bombings in Yemen,war in Libya and Syria etc all in the last 40 years.Qatar has not even got into a single war and Saudi just Yemen.
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Helen Harries
(@HelenHarries17) reported
@bt_uk reported a problem with our landline yesterday morning by text, not heard anything since & when I go online to our account to track the fault, it says no faults on this account...please can you update? Thanks..
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Nadia Flisher
(@NFlisher) reported
@bt_uk That is wireless yes but it's constantly this low and dropping out but we have been told for over 2 years there is no issue
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Jonathan Senior
(@JonSenior1) reported
hi @bt_uk - We have been customers for years. My renewal is £20/month MORE expensive than what I can buy from the website as a new customer. The phone operative didn't have the power to do anything about this. Sorry but we don't connect for good...
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Roddy Millar
(@MillarRoddy) reported
@bt_uk Trying to access my account online but there’s a problem setting up the ‘two step authentication’. Pretty frustrating in all honesty!!
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Gary Goodwin
(@GaryG0985) reported
Can anyone please help me out with an access code for @bt_uk please? PS5 back in stock and finally have chance to get 1 but need BT Access code please, will be forever grateful
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Bella Caridade-Ferreira
(@bella_caridade) reported
@bt_uk @bt_uk I am still waiting for an update on my fix. It's been a week of radio silence.
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Awil Jama
(@Jama10Awil) reported
@TC38534491 @ETHthisistheway @btsport Are you stupid or playing dumb ? My whole point this whole time is that no nation is guilty free. You can be from Denmark or Singapore or China….your country has carried out horrendous anti human right law.