BT (British Telecom)

BT (British Telecom) Outage Report in Hawkesbury Upton, South Gloucestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hawkesbury Upton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hawkesbury Upton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hawkesbury Upton, South Gloucestershire, England 10/25/2025 04:00

October 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hawkesbury Upton, South Gloucestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Stroud, Chippenham, Gastard, Yate and Stonehouse.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomStroud Phone
United KingdomBristol Total Blackout
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomChippenham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hawkesbury Upton, England

Latest outage, problems and issue reports in Hawkesbury Upton and nearby locations:

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going

  • thejoeywessex Joanna Watchman (@thejoeywessex) reported from Sutton Benger, England

    @bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

  • clairesharpe_ ✨ Claire Sharpe ✨ (@clairesharpe_) reported from Bristol, England

    @TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.

  • pipa217 Karina Quinteros (@pipa217) reported from Bristol, England

    @rowen_grey @bt_uk Having the same problem

  • baldyrunner Baldy Pete (@baldyrunner) reported from Bristol, England

    Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    @bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • partyfairy Emma Shepherd (@partyfairy) reported from Alveston, England

    @bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.

  • nath_ball Nathan (@nath_ball) reported from Bristol, England

    @bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • Gilly_76 Richard Giles (@Gilly_76) reported from Bitton, England

    @bt_uk Good morning, I still haven’t had an answer to the below. Ive wasted another 30mins on the phone trying to get through to no avail. Please cancel my BT sport.

  • lilmissbinks97 JahJah Binks (@lilmissbinks97) reported from Bristol, England

    @bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half

  • melodiouscode melodiouscode (@melodiouscode) reported from Bristol, England

    Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!

  • TeamPenster SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England

    @bt_uk The only options are sign in and then change account settings... ?

  • sarahcliftonsc Sarah (@sarahcliftonsc) reported from Kingswood, England

    @bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • c_wilson1981 𝕨𝕚𝕝𝕊𝕆ℕ (@c_wilson1981) reported

    @btsport can you help please my app is asking me to subscribe but I've paid up until next month

  • RaffertyRy RaffertyRy (@RaffertyRy) reported

    @alisonleary1 @bt_uk @OpenreachHelp First 7 were down to Openreach twice digging thru their own BT landline cable!! when laying Br'band cable a mile away. They kept omitting to put manhole cover back after temp repairs, so every time it rained ...Then also eventually found cable rubbing against trees nearer to home

  • PDJMeyers Bobby Octagon (@PDJMeyers) reported

    The biggest competition in football this year is who has the worst premier League commentary @btsport or @SkySportsPL

  • bruceg87 Bruce G™ Esq. 😷🇵🇹 (@bruceg87) reported

    Guaita no chance on the saves? His positioning is terrible. Just gifting goals for Liverpool Against Spurs he was Prime Manuel Neuer Liverpool? Prime Bruce Grobbelaar when hes got a bet on #CRYLIV #epl #btsport

  • 88NFG Neil Gunn (@88NFG) reported

    @btsport Why haven’t LFC got a light strip on.? Can’t make out the difference between the teams in sunlight .! Poor

  • peter_olive ????? (@peter_olive) reported

    @btsport #cpfclfc @HLTCO Anyone having trouble differentiating between the Palace and Liverpool kits? How inconsiderate for those of us with crap eyesight.

  • AgiBergman Agnes Bergman (@AgiBergman) reported

    @paulstpancras @AnyVan @bt_uk They are horrible. We had an ok service before but I have a very bad feeling about this.

  • _Joglaresa Joglaresa & Belinda Sykes (@_Joglaresa) reported

    @bt_uk Expedite the issue! I have been in contact (as you 'suggest') EVERY SINGLE DAY THIS WEEK. And I am on the phone to them right now. I want every precious hour of the rest of my life NOT to be wasted calling you! If you won't send a working sim, send a burner phone or something!

  • donlemons DonLemons (@donlemons) reported

    @btsport crowd noise is just painful white noise poor from BT

  • timce1 Tim Curtis-Evans (@timce1) reported

    @bt_uk are you a communications company? I’ve been ringing now for 28 minutes unanswered. Can’t contact via broadband as it’s not working which is why I’m having to call you!!!!