BT (British Telecom) Outage Report in Hawkesbury Upton, South Gloucestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hawkesbury Upton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hawkesbury Upton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hawkesbury Upton, South Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Stroud, Chippenham, Gastard, Yate and Stonehouse.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
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| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Hawkesbury Upton, England
Latest outage, problems and issue reports in Hawkesbury Upton and nearby locations:
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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✨ Claire Sharpe ✨
(@clairesharpe_) reported
from
Bristol, England
@TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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Paul
(@paul_owen) reported
from
Chalford, England
@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
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Gwen
(@edwardsgwen) reported
from
Keynsham, England
@bt_uk In the meantime, all 50+ households keep paying full price. Awesome! How many years do we have to ensure this intermittent, shoddy service we pay you for?
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Harry
(@harrygoodfella1) reported
from
Corsham, England
Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Joanna Watchman
(@thejoeywessex) reported
from
Sutton Benger, England
@bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞
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Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrea H Woodward
(@AndreahWoodward) reported
Hi @bt_uk. Any idea how much longer the engineers you never said would be working in our area will take to reinstate the intenet you never warned us would be turned off today please, I'd quite like to do some work. I was told by the engineers 1 hour max this morning. Still off
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Pete Lomas
(@PeteLomasPi) reported
@andysc @bt_uk Majority voting - yep 3 out of 3 say it's not working👀
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Redtillurdead
(@YNWA_9_6_4_EVER) reported
I’ve just been talking to my lad, he is paying for BT broadband for nearly a year now without a house to use it? Explained to them that they had to move back home and the usual it’s a contract, even put it up from £33pm to £37pm absolutely shocking @bt_uk no customer compassion🤬
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Prof Paul Bernal
(@PaulbernalUK) reported
@bt_uk It’s my aunt, not my mum, and she’s tried contacting you several times so far. Now time has run out for a while - she’s not going to be in a position to talk to you for a few weeks. The big problem was that we needed urgent help and got the opposite.
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Mila Griebel
(@MilaGriebel) reported
@ColinSkittles @bt_uk This has been happening for years . Our Cllrs dont seem to be intrested, certainly never replied to emails . Are the police intrested ? Kids doing drugs in local parks , where there are far younger children playing . Time to clean up the area and not just the Rubbish problem.
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James
(@jamclarkey) reported
@andysc @bt_uk Well from there or Glasgow but I bet that'll need to be a much bigger tower :D Saying that if on halo, BT usually supply a 4g router while they resolve the issue. If I remember correctly you're on FTTP. Is there a LOS (loss of signal) light lit on ONT? If so Openreach is needed.
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kullar.eth
(@kullar) reported
Overall the @btsport app and trying to cancel it and everything else associated with it has been a pretty damn bad experience.
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mark
(@mqrkkkkkk) reported
@bt_uk Hi - our landline seems to have a muffled background noise when using the home phone. To which we've replaced the existing home phone with a new one and same issue. I think something is wrong with the line? Can you check pls? Thanks.
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Rick Thorpe
(@surviving60five) reported
@btbusinesscare Hi Craig I’ve been in contact several times your staff talk the talk promising to get our unauthorised contract amendments changed back to the original term n costs I’ve spoke today to a Denise who promises to correct it🤞I want to log formal complaint what email do I send it too
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Sheridan Webb
(@sheridan_webb) reported
@bt_uk Just working through them - no major problem (thankfully - it seems that we're losing 90% of speed between the hub and the wifi