Is BT (British Telecom) having an outage in Tetbury, Gloucestershire, England?

@BTCare Hi, I spoke to 1 of your complaints handlers yesterday: Natasha. As a resolution specialist she left a lot to be desired. Rude, condescending, arrogant, & unhelpful. As a long standing customer, I expected better.

@BTCare You could not be more inaccurate if you tried. You have issued me with 2 landlines, 2 cloud phones, no broadband to my business and “allegedly” fitted a hub in the wrong building which you did not have access. Cancel all my contacts.

Hey @bt_uk @BTCare @BTGroup - What a dirty, likely illegal trick.. Charging me £5 a month (without asking!) for your 'premium e-mail' that I don't want. I'm a broadband customer of yours - please contact me so we can arrange my refund ASAP. Thanks

@btsportfootball @btsport @EuropaLeague @ChelseaFC @RangersFC @chris_sutton73 @mrjakehumphrey @GlennHoddle 0-1 to Chelsea against a poor Greek team? Very good? not that great. And Glenn Hoddle going on about Barkley like he played amazing. He was ok. He should be playing better against a poor team. #CFC @ChelseaFC

@BTCare This is what we’ve been told the past 3 times when we’ve enquired and we’re still waiting, along with being offered to have the cable installation fee waived and a reduce in price as ‘good faith’ when we were offered that exact deal before the problems even started.

@BTCare Just been told by your on line chat people that there is an outage for all BT email clients, can you confirm?

When I was a kid a POAK was an eye infection. What’s all this make a word out of an acronym shit? Siska Moscow my arse #btsport #chelsea

@BTCare absolutely appalling customer service. 7 calls, 3 hang ups and still issue is not resolved with email account. Pathetic.

@BTCare what’s the point of me giving you loads of info for you to then send an ‘internal’ engineer when we need an ‘external’ one??? No shit Sherlock. Without a phone for 2 weeks - you’ve given my l/line no to someone else. Utter #disgrace. When will external engineer arrive?

@BTCare @gavalar83 I don't think the problem is limited to the app. I can't access the enhanced player via the website either. The link to it is missing. There's no option to use it. I've had this problem since last night. It was there to begin with yesterday but then has disappeared ever since.

@BTCare No I gave up considering I had to be up early for work. I think BT forget we all work for a living and cannot sit on the phone for over an hour to try and do what your customer care had told me to do. Waste of my time.

@btsport Absolute shambles of a service, can't see me keeping this much longer

@ScotNational @BTCare Is 100% coverage by 2021 possible? I've been told I'll always be on dial up which is bad enough but being the only one in the country would just feel like you're just picking on me...