BT (British Telecom)

BT (British Telecom) Outage Report in Royal Wootton Bassett, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Royal Wootton Bassett, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royal Wootton Bassett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Royal Wootton Bassett, Wiltshire, England 01/22/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Royal Wootton Bassett, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Chippenham and Swindon.

Loading map, please wait...
City Problem Type Report Time
United KingdomChippenham Internet
United KingdomSwindon Phone
United KingdomSwindon Wi-fi
United KingdomSwindon Internet
United KingdomSwindon Internet
United KingdomSwindon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Royal Wootton Bassett, England

Latest outage, problems and issue reports in Royal Wootton Bassett and nearby locations:

  • thejoeywessex Joanna Watchman (@thejoeywessex) reported from Sutton Benger, England

    @bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • Williewoose Terry #LSE ٹیری (@Williewoose) reported from Wroughton, England

    @chrisjhocking22 @btsport That was at least a yellow, there was also an earlier wrestling incident that many refs would've given a card for. Another day another ref, he would've been gone. I seem to remember another couple of dodgy tackles as well but he seems to be the golden boy at the mo. #luckyMU

  • DeanTurnbull01 Dean Turnbull (@DeanTurnbull01) reported from Swindon, England

    @btsport shite as usual pixelating on HD & sound cuts out on SD channel #neverchange #disappointing get a better service on Xbox with SkyGo app on #PremierLeague games @BTCare

  • itspaulbunney Paul Bunney (@itspaulbunney) reported from Swindon, England

    I’d rather hear my own nan choke than listen to @RobbieSavage8 “commentate” on @btsport #ARSVAL currently got peppa pig on my headphones watching this shit.

  • pinkplumbing13 Pink Plumbing 💜💜💜 (@pinkplumbing13) reported from Swindon, England

    @athena_42 @bbctms The coverage/commentary on BT5 is poor! So I've put it on mute & listening to music 🎶 @btsport

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • mbooton Mike Booton (@mbooton) reported from Swindon, England

    @bt_uk Thanks. After waiting on hold for 45 mins to get told that by customer services, we shall indeed be buying such a unit. I'm still surprised you can't simply block all but a handful of numbers.

  • adelemitch 𝙰𝚍𝚎𝚕𝚎 𝙼𝚒𝚝𝚌𝚑𝚎𝚕𝚕 💙 (@adelemitch) reported from Swindon, England

    @davidjmcelroy Sadly, I don’t have BTSport, so will never have to watch last nights ‘highlights’ (will be able to stream MG’s Facebook live though)

  • mbooton Mike Booton (@mbooton) reported from Swindon, England

    @bt_uk Thanks for the contact but he already has this service. Unfortunately all the scammers do is use a rolling number so it's new every time they call. My Dad is no longer capable of putting numbers into a junk or block folder. We have to do it for him. So this doesn't stop calls.

  • Jokerduo3 Matt Deane (@Jokerduo3) reported from Swindon, England

    Rant back on, why ******** am i paying £37 for @btsport only have it to watch WWE but RAW has become an unwatchable mess, I love NXT but they’ve butchered that & Smackdown, ok SD is bloody great but not worth £37 a month.

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • PhilJPeacock Phil Peacock (@PhilJPeacock) reported from South Marston, England

    @bt_uk How can we raise a formal complaint as this is unacceptable and disrespectful of our time by @OpenreachHelp - appointment was confirmed yesterday and we waited in- why couldn’t someone have phoned to say unable to attend? Lack of customer service or common decency

  • DeanTurnbull01 Dean Turnbull (@DeanTurnbull01) reported from Swindon, England

    @bt_uk We are moving soon slightly downhill from where we live now & at the moment we live on top of a hill so you can understand my frustration as I do pay for a service that I don’t receive!

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.

  • Hoodrin87 Adam hood (@Hoodrin87) reported from Swindon, England

    Steve mcmanan how ******** do bt let u do commentary your a scouse ****. Not bias or anything 🤔 Look at your comments before the game about Man U, shut u **** up now ain’t it. Ysb! @btsport

  • DaveJacko60 Dave Jack (@DaveJacko60) reported from Swindon, England

    Remember when @bt_uk sent a bloke up a quarter of a mile in a helicopter and the WiFi still worked,well I’m sat in my garden and the signal is rubbish

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • callumkat Gail Dickson (@callumkat) reported

    Poor service from @BTBusiness @btbusinesscare for Bloomfield Surgery Bangor NI waiting for Broadband since October. Being passed around from pillar to post with zero outcome. Still waiting!! No service for GPs at height of global pandemic. #shameful

  • HelenMaryPike High Value Person 🐟💃🐈😷❄️ (@HelenMaryPike) reported

    Good luck with getting compensation from @BTCare if wifi doesn't work in every room in your house...methinks they don't mean that literally.

  • JGEllinson John Ellinson (@JGEllinson) reported

    @mikeondigital @bt_uk We struggled with customer service when setting up our broadband. They were the only company that could provide us with FTTP. The actual product has been great, but just not great at speaking on the phone I found!

  • danredland Danredland (@danredland) reported

    @bt_uk have been waiting for an update on my order since Monday. Spoke to someone today who promised me I would be called today. Yet again noone bothers to call. Why are BT so bad

  • Rerodgers1 Rachel Rodgers (@Rerodgers1) reported

    @bt_uk down again for the umpteenth time 🤬

  • MegunCasey Megan Farrow (@MegunCasey) reported

    @bt_uk my internet just randomly went down at about 6 this morning and it’s saying could take till next Wednesday to fix??! How am I supposed to work from home?!! Till Wednesday is a bit of a joke!

  • rogercarlallen Roger Allen (@rogercarlallen) reported

    @bt_uk Thank you - I know it’s in hand but this is the 3rd Christmas in a row my family have had it disrupted by poor service - I know the circumstances are different but we cannot wait over a week for the line to be fixed and it’s affecting 9 plus houses in the countryside where

  • PJLinton Paul Linton (@PJLinton) reported

    Anybody else worry for Glen Hoddle whenever you see him on @btsport ,I keep thinking the poor blokes going to curl over.

  • Jonny_hotspur Jonny Smith (@Jonny_hotspur) reported

    @therhinospeaks @btsport @mrjakehumphrey Constantly going on about winks storming off down tunnel & then said dele had gone !! Only to appear a little later 🙈🙈🙈

  • whatsarahsaw Sarah (@whatsarahsaw) reported

    @bt_uk You’ve missed the point! They’ve refunded it as a mischance. The issue is the threatening language. Time to leave BT