BT (British Telecom)

BT (British Telecom) Outage Report in Royal Wootton Bassett, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Royal Wootton Bassett, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royal Wootton Bassett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Royal Wootton Bassett, Wiltshire, England 01/02/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Royal Wootton Bassett, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Swindon and Marlborough.

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City Problem Type Report Time
United KingdomSwindon Internet
United KingdomSwindon Internet
United KingdomSwindon Internet
United KingdomSwindon Internet
United KingdomMarlborough Internet
United KingdomFairford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Royal Wootton Bassett, England

Latest outage, problems and issue reports in Royal Wootton Bassett and nearby locations:

  • Williewoose Terry #LSE ٹیری (@Williewoose) reported from Wroughton, England

    @chrisjhocking22 @btsport That was at least a yellow, there was also an earlier wrestling incident that many refs would've given a card for. Another day another ref, he would've been gone. I seem to remember another couple of dodgy tackles as well but he seems to be the golden boy at the mo. #luckyMU

  • mbooton Mike Booton (@mbooton) reported from Swindon, England

    @bt_uk Thanks for the contact but he already has this service. Unfortunately all the scammers do is use a rolling number so it's new every time they call. My Dad is no longer capable of putting numbers into a junk or block folder. We have to do it for him. So this doesn't stop calls.

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

  • adelemitch 𝙰𝚍𝚎𝚕𝚎 𝙼𝚒𝚝𝚌𝚑𝚎𝚕𝚕 💙 (@adelemitch) reported from Swindon, England

    @davidjmcelroy Sadly, I don’t have BTSport, so will never have to watch last nights ‘highlights’ (will be able to stream MG’s Facebook live though)

  • Jokerduo3 Matt Deane (@Jokerduo3) reported from Swindon, England

    Rant back on, why ******** am i paying £37 for @btsport only have it to watch WWE but RAW has become an unwatchable mess, I love NXT but they’ve butchered that & Smackdown, ok SD is bloody great but not worth £37 a month.

  • PhilJPeacock Phil Peacock (@PhilJPeacock) reported from South Marston, England

    @bt_uk How can we raise a formal complaint as this is unacceptable and disrespectful of our time by @OpenreachHelp - appointment was confirmed yesterday and we waited in- why couldn’t someone have phoned to say unable to attend? Lack of customer service or common decency

  • mbooton Mike Booton (@mbooton) reported from Swindon, England

    @bt_uk Thanks. After waiting on hold for 45 mins to get told that by customer services, we shall indeed be buying such a unit. I'm still surprised you can't simply block all but a handful of numbers.

  • DaveJacko60 Dave Jack (@DaveJacko60) reported from Swindon, England

    Remember when @bt_uk sent a bloke up a quarter of a mile in a helicopter and the WiFi still worked,well I’m sat in my garden and the signal is rubbish

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.

  • Airborne_paddy JOHNNY BOY #LFC #OCSC #MUNSTERRUGBY #IRISHRUGBY (@Airborne_paddy) reported from Swindon, England

    @btsport pundits prasing Bayern when really all they've done is played for the draw. Nearly as bad as keys and ******* Gray! #LIVBAY

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • Hoodrin87 Adam hood (@Hoodrin87) reported from Swindon, England

    Steve mcmanan how ******** do bt let u do commentary your a scouse ****. Not bias or anything 🤔 Look at your comments before the game about Man U, shut u **** up now ain’t it. Ysb! @btsport

  • thejoeywessex Joanna Watchman (@thejoeywessex) reported from Sutton Benger, England

    @bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.

  • itspaulbunney Paul Bunney (@itspaulbunney) reported from Swindon, England

    I’d rather hear my own nan choke than listen to @RobbieSavage8 “commentate” on @btsport #ARSVAL currently got peppa pig on my headphones watching this shit.

  • DeanTurnbull01 Dean Turnbull (@DeanTurnbull01) reported from Swindon, England

    @btsport shite as usual pixelating on HD & sound cuts out on SD channel #neverchange #disappointing get a better service on Xbox with SkyGo app on #PremierLeague games @BTCare

  • DeanTurnbull01 Dean Turnbull (@DeanTurnbull01) reported from Swindon, England

    @bt_uk We are moving soon slightly downhill from where we live now & at the moment we live on top of a hill so you can understand my frustration as I do pay for a service that I don’t receive!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • natstar10 Natalie (@natstar10) reported

    @bt_uk I have had a notification that a DD has been set up that I have no knowledge of. Who do I contact to check the details before I cancel it with my bank? Thanks.

  • deanrobinson78 Dean Robinson (@deanrobinson78) reported

    Where do @bt_uk and @openreach get off leaving my vulnerable parents without phone and internet for a week. Engineer turns up today and just says its an internal issue and leaves. No tests. Won't even look at master socket. Utterly disgusted and so annoyed at such poor service.

  • GymSim Gymsim (@GymSim) reported

    @bt_uk Been on the phone 3 times this week. No further with the issue

  • lisa7514 LisaF1 🏁 (@lisa7514) reported

    @bt_uk we're trying to sign up with bt, this is the second day we've run into problems! No account number recieved, no confirmation email received and no idea of when the hub or TV box will be delivered!!

  • lisa7514 LisaF1 🏁 (@lisa7514) reported

    @bt_uk Dm'd now, someone is looking into it hopefully! But It's been awfu customer service so far!

  • Voyagerairports Voyager UK Chauffeurs Limited (Northants) (@Voyagerairports) reported

    @TheJaseLife @bt_uk I’ve caught so many bad and dangerous driving incidents on dash cam recently. If I sent them all to @NorthantsPolice ‘operation snap’, it would be a full time job!!

  • stu_rue CHRYSTALS ... m (@stu_rue) reported

    @bt_uk I need help ASAP I have bought Amazon Alexa devices from you and they don’t work due to #bt not registering them with Amazon first?

  • stu_rue CHRYSTALS ... m (@stu_rue) reported

    @BTCare can you help by registering my 2 products I bought #echodots that have not been registered with @AmazonUK so there for don’t work?

  • 14Loxie loxie-14 (@14Loxie) reported

    Once again my @bt_uk internet has gone down for nearly 48hrs. An once again no communication from them. Definitely leaving wen its time to go. Sky have by bt sport packages again and sky internet was better from wat I remember. ******* joke bet they charge me still tho.

  • Sidenhill Steve Bux (@Sidenhill) reported

    The experience with @btbusinesscare has been awful. Speaking to people in sales is easy trying to talk to someone in customer support is a nightmare. After 6 weeks waiting I have cancelled my order to go with @XLNBusiness