BT (British Telecom) Outage Report in Royal Wootton Bassett, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Wootton Bassett, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royal Wootton Bassett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Royal Wootton Bassett, Wiltshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Marlborough, Chippenham, Swindon and Tetbury.
| City | Problem Type | Report Time |
|---|---|---|
 Marlborough |
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| Chippenham |
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| Swindon |
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| Tetbury |
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| Chippenham |
Phone | |
| Chippenham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Royal Wootton Bassett, England
Latest outage, problems and issue reports in Royal Wootton Bassett and nearby locations:
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Mike Booton
(@mbooton) reported
from
Swindon, England
@bt_uk Thanks for the contact but he already has this service. Unfortunately all the scammers do is use a rolling number so it's new every time they call. My Dad is no longer capable of putting numbers into a junk or block folder. We have to do it for him. So this doesn't stop calls.
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Pink Plumbing 💜💜💜
(@pinkplumbing13) reported
from
Swindon, England
@athena_42 @bbctms The coverage/commentary on BT5 is poor! So I've put it on mute & listening to music 🎶 @btsport
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.
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Giles Shaxted
(@gilesshaxted) reported
from
Avebury, England
Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.
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𝙰𝚍𝚎𝚕𝚎 𝙼𝚒𝚝𝚌𝚑𝚎𝚕𝚕 💙
(@adelemitch) reported
from
Swindon, England
@davidjmcelroy Sadly, I don’t have BTSport, so will never have to watch last nights ‘highlights’ (will be able to stream MG’s Facebook live though)
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Gav Bailey ✋☝️
(@GavBaileyLFC) reported
from
Melksham, England
@charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍
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Jak Edgley
(@Jak_Edgley) reported
from
Calne, England
@McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞
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up the vile
(@ianewen) reported
from
Royal Wootton Bassett, England
Great banter from @btsport app not working and you tube channel shot too
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Terry #LSE ٹیری
(@Williewoose) reported
from
Wroughton, England
@chrisjhocking22 @btsport That was at least a yellow, there was also an earlier wrestling incident that many refs would've given a card for. Another day another ref, he would've been gone. I seem to remember another couple of dodgy tackles as well but he seems to be the golden boy at the mo. #luckyMU
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Mike Booton
(@mbooton) reported
from
Swindon, England
@bt_uk Thanks. After waiting on hold for 45 mins to get told that by customer services, we shall indeed be buying such a unit. I'm still surprised you can't simply block all but a handful of numbers.
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Matt Deane
(@Jokerduo3) reported
from
Swindon, England
Rant back on, why ******** am i paying £37 for @btsport only have it to watch WWE but RAW has become an unwatchable mess, I love NXT but they’ve butchered that & Smackdown, ok SD is bloody great but not worth £37 a month.
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Joanna Watchman
(@thejoeywessex) reported
from
Sutton Benger, England
@bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.
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Paul Bunney
(@itspaulbunney) reported
from
Swindon, England
I’d rather hear my own nan choke than listen to @RobbieSavage8 “commentate” on @btsport #ARSVAL currently got peppa pig on my headphones watching this shit.
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Andrew Taylor
(@ATaylor87) reported
from
Calne, England
@bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!
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Dean Turnbull
(@DeanTurnbull01) reported
from
Swindon, England
@btsport shite as usual pixelating on HD & sound cuts out on SD channel #neverchange #disappointing get a better service on Xbox with SkyGo app on #PremierLeague games @BTCare
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Phil Peacock
(@PhilJPeacock) reported
from
South Marston, England
@bt_uk How can we raise a formal complaint as this is unacceptable and disrespectful of our time by @OpenreachHelp - appointment was confirmed yesterday and we waited in- why couldn’t someone have phoned to say unable to attend? Lack of customer service or common decency
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Adam hood
(@Hoodrin87) reported
from
Swindon, England
Steve mcmanan how ******** do bt let u do commentary your a scouse ****. Not bias or anything 🤔 Look at your comments before the game about Man U, shut u **** up now ain’t it. Ysb! @btsport
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Dave Jack
(@DaveJacko60) reported
from
Swindon, England
Remember when @bt_uk sent a bloke up a quarter of a mile in a helicopter and the WiFi still worked,well I’m sat in my garden and the signal is rubbish
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Dean Turnbull
(@DeanTurnbull01) reported
from
Swindon, England
@bt_uk We are moving soon slightly downhill from where we live now & at the moment we live on top of a hill so you can understand my frustration as I do pay for a service that I don’t receive!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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KevParkin
(@KevParkin2) reported
@bt_uk Why are your CS team telling customers you only actually have to provide 10mbps regardless of what speed the customer signs up for while your sales team tell customers they'll get 900mbps?
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KevParkin
(@KevParkin2) reported
@bt_uk Why are your CS team telling customers you only actually have to provide 10mbps regardless of what speed the customer signs up for while your sales team tell customers they'll get 900mbps?
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nickthorley
(@nickthorley) reported
@bt_uk It says no faults but the SMS service says there is no service associated with the number we are given. The internet outage websites seem to say issues in DE21 so it's not clear
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Mike Tims
(@mtni_MikeTims) reported
@MarcAllera @btsport Do think you could innovate internet access in London NW3? Or at least fix the 5G mast broke since July that means...
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yasemin
(@yaseminbx) reported
@bt_uk If you watch the video he has stated what the issue is, thanks
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Karen Shepherd
(@karenonthetwit) reported
@bt_uk “Cancel the service” never had any service! Funny you send a returns kit with the order. Must be a regular occurrence. Now our inconvenience again to get posted back? BT stands for Bloomin Terrible beware.
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Nathan McGee
(@nathmcgee) reported
@bt_uk One of your colleagues was going to contact me today to discuss the issue. It’s the second time in 3 days @bt_uk have said they would do this and haven’t.
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AC 🇹🇷
(@Cmkac99) reported
@bt_uk Thank you very much Claire, my cousin will DM you the information right away. I hope he can receive some compensation for this terrible service which has caused him and unbelievable amount of inconvenience and stress as he is without a broadband now losing business customers…
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Katie Juggins
(@jugsy_malone) reported
@bt_uk customer service 5/10, product service 0/10 and that's me being really generous!!!
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Azurae Lyonheart
(@Allan_Jones_AL) reported
@bt_uk Is it possible to set extra security when I contact BT. Lost how many times scammers try access my emails etc. Though they never try hard enough. Lack the IQ I suspect.