BT (British Telecom)

BT (British Telecom) Outage Report in Royal Wootton Bassett, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Royal Wootton Bassett, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royal Wootton Bassett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Royal Wootton Bassett, Wiltshire, England 11/14/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Royal Wootton Bassett, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Marlborough, Fairford, Chippenham, Swindon and Gastard.

Loading map, please wait...
City Problem Type Report Time
United KingdomMarlborough Internet
United KingdomFairford Internet
United KingdomChippenham Internet
United KingdomSwindon Internet
United KingdomGastard Internet
United KingdomSwindon E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Royal Wootton Bassett, England

Latest outage, problems and issue reports in Royal Wootton Bassett and nearby locations:

  • DaveJacko60 Dave Jack (@DaveJacko60) reported from Swindon, England

    Remember when @bt_uk sent a bloke up a quarter of a mile in a helicopter and the WiFi still worked,well I’m sat in my garden and the signal is rubbish

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • Jokerduo3 Matt Deane (@Jokerduo3) reported from Swindon, England

    Rant back on, why ******** am i paying £37 for @btsport only have it to watch WWE but RAW has become an unwatchable mess, I love NXT but they’ve butchered that & Smackdown, ok SD is bloody great but not worth £37 a month.

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • Hoodrin87 Adam hood (@Hoodrin87) reported from Swindon, England

    Steve mcmanan how ******** do bt let u do commentary your a scouse ****. Not bias or anything 🤔 Look at your comments before the game about Man U, shut u **** up now ain’t it. Ysb! @btsport

  • PhilJPeacock Phil Peacock (@PhilJPeacock) reported from South Marston, England

    @bt_uk How can we raise a formal complaint as this is unacceptable and disrespectful of our time by @OpenreachHelp - appointment was confirmed yesterday and we waited in- why couldn’t someone have phoned to say unable to attend? Lack of customer service or common decency

  • pinkplumbing13 Pink Plumbing 💜💜💜 (@pinkplumbing13) reported from Swindon, England

    @athena_42 @bbctms The coverage/commentary on BT5 is poor! So I've put it on mute & listening to music 🎶 @btsport

  • DeanTurnbull01 Dean Turnbull (@DeanTurnbull01) reported from Swindon, England

    @bt_uk We are moving soon slightly downhill from where we live now & at the moment we live on top of a hill so you can understand my frustration as I do pay for a service that I don’t receive!

  • adelemitch 𝙰𝚍𝚎𝚕𝚎 𝙼𝚒𝚝𝚌𝚑𝚎𝚕𝚕 💙 (@adelemitch) reported from Swindon, England

    @davidjmcelroy Sadly, I don’t have BTSport, so will never have to watch last nights ‘highlights’ (will be able to stream MG’s Facebook live though)

  • itspaulbunney Paul Bunney (@itspaulbunney) reported from Swindon, England

    I’d rather hear my own nan choke than listen to @RobbieSavage8 “commentate” on @btsport #ARSVAL currently got peppa pig on my headphones watching this shit.

  • DeanTurnbull01 Dean Turnbull (@DeanTurnbull01) reported from Swindon, England

    @btsport shite as usual pixelating on HD & sound cuts out on SD channel #neverchange #disappointing get a better service on Xbox with SkyGo app on #PremierLeague games @BTCare

  • mbooton Mike Booton (@mbooton) reported from Swindon, England

    @bt_uk Thanks for the contact but he already has this service. Unfortunately all the scammers do is use a rolling number so it's new every time they call. My Dad is no longer capable of putting numbers into a junk or block folder. We have to do it for him. So this doesn't stop calls.

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • mbooton Mike Booton (@mbooton) reported from Swindon, England

    @bt_uk Thanks. After waiting on hold for 45 mins to get told that by customer services, we shall indeed be buying such a unit. I'm still surprised you can't simply block all but a handful of numbers.

  • thejoeywessex Joanna Watchman (@thejoeywessex) reported from Sutton Benger, England

    @bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.

  • Williewoose Terry #LSE ٹیری (@Williewoose) reported from Wroughton, England

    @chrisjhocking22 @btsport That was at least a yellow, there was also an earlier wrestling incident that many refs would've given a card for. Another day another ref, he would've been gone. I seem to remember another couple of dodgy tackles as well but he seems to be the golden boy at the mo. #luckyMU

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • fitnessnatz Natalie Sampson (@fitnessnatz) reported

    @bt_uk I was promised a call back today with an update. Instead I get a text saying instead it will be on 17th. Not good enough. I am awaiting issues resolving since 16 August. @EE customer service is far better at the moment, I may stick with them 😡

  • marco_aveta O'bbiond ...senza capille (@marco_aveta) reported

    @btsport when will we be able to put an end to this ridiculous blackout rule for matches that are played outside the UK? Match starts at 5, not 5:15 !!! #NapoliJuventus

  • bigchesh247 Mark Cheshire (@bigchesh247) reported

    @bt_uk broadband speed down again why can you not provide a consistent service for what I pay it’s a joke

  • LongestCider Macmillan Longest Day - European Cider Cup Team (@LongestCider) reported

    @btsport having major sound lag issues on the BT Sport app through Smart TV. Any idea of a fix?

  • Ant3071 Ale pale (@Ant3071) reported

    @bt_uk If you type in bt sport app and search on twitter then you will see lots of other people who are experiencing the same issues.

  • LukeJeyes Luke jeyes (@LukeJeyes) reported

    @bt_uk my 92 year old neighbours phone is still not working for the 4th day. Her careline for which were first call for isn’t working because the line is down…. She’s supposedly high priority…. 4 days is too long what happens if she falls in the night?

  • negative_weirdo Darren (@negative_weirdo) reported

    @btsport I know you can get an ATA that turns the signal from analogue to voip. However, at what point were BT going to send one out? Do they just expect customers to do this themselves? Elderly customers having knowledge of this?

  • cats_cucumbers Cats & Cucumbers (@cats_cucumbers) reported

    @bt_uk trying to help my deaf mother with landline fault and the text reporting service to 61998 is not working. Please advise ASAP

  • Paul_Furk Paul Fairclough (@Paul_Furk) reported

    So @bt_uk thanks for charging me £70pm for 500Mbps full fibre broadband which only works in one room unless I spend over £100 for a 4th wireless disc. Need a wireless disc in every room and still only getting about 50mbps unless I’m sat next to the router #awful

  • Wemsimeen Wemsimeen (@Wemsimeen) reported

    @bt_uk are you having any network problems in the SL6 area?