BT (British Telecom)

BT (British Telecom) Outage Report in Swindon, England

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The latest reports from users having issues in Swindon come from postal codes SN1 and SN25.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Swindon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Swindon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Swindon, England 12/13/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Swindon, England

The most recent BT (British Telecom) outage reports came from the following cities: Swindon, Marlborough, Fairford and Faringdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwindon Internet
United KingdomSwindon Internet
United KingdomMarlborough Internet
United KingdomFairford Internet
United KingdomFaringdon E-mail
United KingdomSwindon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Swindon, England

Latest outage, problems and issue reports in Swindon and nearby locations:

  • DeanTurnbull01 Dean Turnbull (@DeanTurnbull01) reported from Swindon, England

    @btsport shite as usual pixelating on HD & sound cuts out on SD channel #neverchange #disappointing get a better service on Xbox with SkyGo app on #PremierLeague games @BTCare

  • Williewoose Terry #LSE ٹیری (@Williewoose) reported from Wroughton, England

    @chrisjhocking22 @btsport That was at least a yellow, there was also an earlier wrestling incident that many refs would've given a card for. Another day another ref, he would've been gone. I seem to remember another couple of dodgy tackles as well but he seems to be the golden boy at the mo. #luckyMU

  • mbooton Mike Booton (@mbooton) reported from Swindon, England

    @bt_uk Thanks. After waiting on hold for 45 mins to get told that by customer services, we shall indeed be buying such a unit. I'm still surprised you can't simply block all but a handful of numbers.

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • DaveJacko60 Dave Jack (@DaveJacko60) reported from Swindon, England

    Remember when @bt_uk sent a bloke up a quarter of a mile in a helicopter and the WiFi still worked,well I’m sat in my garden and the signal is rubbish

  • itspaulbunney Paul Bunney (@itspaulbunney) reported from Swindon, England

    I’d rather hear my own nan choke than listen to @RobbieSavage8 “commentate” on @btsport #ARSVAL currently got peppa pig on my headphones watching this shit.

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.

  • MrMarkHarris Mark Harris (@MrMarkHarris) reported from Cirencester, England

    @btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.

  • mbooton Mike Booton (@mbooton) reported from Swindon, England

    @bt_uk Thanks for the contact but he already has this service. Unfortunately all the scammers do is use a rolling number so it's new every time they call. My Dad is no longer capable of putting numbers into a junk or block folder. We have to do it for him. So this doesn't stop calls.

  • Hoodrin87 Adam hood (@Hoodrin87) reported from Swindon, England

    Steve mcmanan how ******** do bt let u do commentary your a scouse ****. Not bias or anything 🤔 Look at your comments before the game about Man U, shut u **** up now ain’t it. Ysb! @btsport

  • PrettyVintageC Pretty_Vintage_Boutique (@PrettyVintageC) reported from Faringdon, England

    @BritishGasHelp @bt_uk and @OpenreachHelp showing all new levels of customer service failure in getting it wrong every single step of the way !

  • DeanTurnbull01 Dean Turnbull (@DeanTurnbull01) reported from Swindon, England

    @bt_uk We are moving soon slightly downhill from where we live now & at the moment we live on top of a hill so you can understand my frustration as I do pay for a service that I don’t receive!

  • adelemitch 𝙰𝚍𝚎𝚕𝚎 𝙼𝚒𝚝𝚌𝚑𝚎𝚕𝚕 💙 (@adelemitch) reported from Swindon, England

    @davidjmcelroy Sadly, I don’t have BTSport, so will never have to watch last nights ‘highlights’ (will be able to stream MG’s Facebook live though)

  • pinkplumbing13 Pink Plumbing 💜💜💜 (@pinkplumbing13) reported from Swindon, England

    @athena_42 @bbctms The coverage/commentary on BT5 is poor! So I've put it on mute & listening to music 🎶 @btsport

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

  • PhilJPeacock Phil Peacock (@PhilJPeacock) reported from South Marston, England

    @bt_uk How can we raise a formal complaint as this is unacceptable and disrespectful of our time by @OpenreachHelp - appointment was confirmed yesterday and we waited in- why couldn’t someone have phoned to say unable to attend? Lack of customer service or common decency

  • ChrisJSparrow88 Sparrow (@ChrisJSparrow88) reported from Cirencester, England

    @bt_uk hi, BT estimating two days of internet outage in my area whilst they fix and issue? Very disappointing, and I have work I need to do.

  • Jokerduo3 Matt Deane (@Jokerduo3) reported from Swindon, England

    Rant back on, why ******** am i paying £37 for @btsport only have it to watch WWE but RAW has become an unwatchable mess, I love NXT but they’ve butchered that & Smackdown, ok SD is bloody great but not worth £37 a month.

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • zilmeg Gemma Dew (@zilmeg) reported

    @bt_uk BT engineer was up the telephone pole in our street an hour ago and our wifi has been down since. Do us a favour and send him back please so he can fix whatever he’s broken, trying to WFH here 😞

  • echopark24 David Echo Guild (@echopark24) reported

    @bt_uk Granted it was still something I ran but their engineers never thought of it or checked the logs to see. It was a cheap IP camera I bought to keep an eye out. Mental eh. But all it took in the end was some good old investigation work.

  • TiggerTherese ⚫️ Thérèse (@TiggerTherese) reported

    Anyone else found that BT email has become EVEN SLOWER since Christmas? (Once upon a time I might have copied this complaint to @BTHelp but Twitter have suspended them! Wot?!?) @bt_uk <--- You actually have to go to Google to find this account. 😬🤯😵‍💫🤡🤖

  • mashbhaiji5 Mash (@mashbhaiji5) reported

    @bt_uk can you tell me why my broadband goes down every day at same time..trying to wfh..increasingly frustrating..keep being told nothing wrong 🤔

  • kyleslnger ks (@kyleslnger) reported

    @bt_uk I need help with my BT sim, I am trying to remove an add on that I don't need and it isn't letting me, my bill is £54 for next month, can you help?

  • Harras69 Pete H (@Harras69) reported

    On the verge of going all defense (Michael Douglas, falling down) on @bt_uk ...... what is going on with my order website is say appts keep getting rejected.....how many times are we doing this

  • JanetV_Hooper Janet Hooper (@JanetV_Hooper) reported

    @bt_uk 4 weeks since my elderly mum had broadband put in, worst decision ever! 2 weeks without a landline and still not sorted, is this a record? Please give me your CEO's contact details for a major complaint.

  • MarkSutton3110 Mark Sutton (@MarkSutton3110) reported

    3 visits from BT engineers, & they still cannot provide the broadband service for which we pay a not insignificant sum. However, @BTGroup @bt_uk is very keen to offer me fibre optic. “We cannot get your Corsa to work. Please buy a Porsche 911 at huge cost due to our failure.” 🤦

  • echopark24 David Echo Guild (@echopark24) reported

    You know, this time last year I had problems with my @bt_uk broadband for 6 months! In those months we had 6 engineers come out and one new router and another I bought myself. In the end it wasn't BT who fixed it, it was me. By looking for the fault instead of blaming my HDD.

  • SimoneTani Simone Tani (@SimoneTani) reported

    @OpenreachHelp @bt_uk @WeAreOpenreach the same engineers that came this morning supposedly to change my modem, and did not have a modem with them, came back now to check which cable needs fixing. Never mind that more than 10 engineers already assessed which cable needs fixing. Comedy award.