BT (British Telecom)

BT (British Telecom) Outage Report in Calne, Wiltshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Calne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Calne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Calne, Wiltshire, England 11/19/2025 05:45

November 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Calne, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Trowbridge, Marlborough, Chippenham, Swindon and Gastard.

Loading map, please wait...
City Problem Type Report Time
United KingdomTrowbridge E-mail
United KingdomMarlborough Internet
United KingdomChippenham Internet
United KingdomSwindon Internet
United KingdomGastard Internet
United KingdomSwindon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Calne, England

Latest outage, problems and issue reports in Calne and nearby locations:

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • Williewoose Terry #LSE ٹیری (@Williewoose) reported from Wroughton, England

    @chrisjhocking22 @btsport That was at least a yellow, there was also an earlier wrestling incident that many refs would've given a card for. Another day another ref, he would've been gone. I seem to remember another couple of dodgy tackles as well but he seems to be the golden boy at the mo. #luckyMU

  • hols_elton Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • DeanTurnbull01 Dean Turnbull (@DeanTurnbull01) reported from Swindon, England

    @bt_uk We are moving soon slightly downhill from where we live now & at the moment we live on top of a hill so you can understand my frustration as I do pay for a service that I don’t receive!

  • itspaulbunney Paul Bunney (@itspaulbunney) reported from Swindon, England

    I’d rather hear my own nan choke than listen to @RobbieSavage8 “commentate” on @btsport #ARSVAL currently got peppa pig on my headphones watching this shit.

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • Hoodrin87 Adam hood (@Hoodrin87) reported from Swindon, England

    Steve mcmanan how ******** do bt let u do commentary your a scouse ****. Not bias or anything 🤔 Look at your comments before the game about Man U, shut u **** up now ain’t it. Ysb! @btsport

  • mitukshooter John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

  • adelemitch 𝙰𝚍𝚎𝚕𝚎 𝙼𝚒𝚝𝚌𝚑𝚎𝚕𝚕 💙 (@adelemitch) reported from Swindon, England

    @davidjmcelroy Sadly, I don’t have BTSport, so will never have to watch last nights ‘highlights’ (will be able to stream MG’s Facebook live though)

  • DaveJacko60 Dave Jack (@DaveJacko60) reported from Swindon, England

    Remember when @bt_uk sent a bloke up a quarter of a mile in a helicopter and the WiFi still worked,well I’m sat in my garden and the signal is rubbish

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.

  • mbooton Mike Booton (@mbooton) reported from Swindon, England

    @bt_uk Thanks. After waiting on hold for 45 mins to get told that by customer services, we shall indeed be buying such a unit. I'm still surprised you can't simply block all but a handful of numbers.

  • DeanTurnbull01 Dean Turnbull (@DeanTurnbull01) reported from Swindon, England

    @btsport shite as usual pixelating on HD & sound cuts out on SD channel #neverchange #disappointing get a better service on Xbox with SkyGo app on #PremierLeague games @BTCare

  • mbooton Mike Booton (@mbooton) reported from Swindon, England

    @bt_uk Thanks for the contact but he already has this service. Unfortunately all the scammers do is use a rolling number so it's new every time they call. My Dad is no longer capable of putting numbers into a junk or block folder. We have to do it for him. So this doesn't stop calls.

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • thejoeywessex Joanna Watchman (@thejoeywessex) reported from Sutton Benger, England

    @bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • noelkrusty neil christie (@noelkrusty) reported

    Again, shocking customer service from @bt_uk no broadband again, one text saying to be fixed by 18.11, nothing since. 19.14 No internet. No updates. Nothing. 2 appointments for engineer to come to our house, both no-shows without warning or info. Shocking. I'll be off then...

  • PeterQu27295300 Peter Quince (@PeterQu27295300) reported

    @bt_uk @nick_murrell Just managed to speak to BT after an hour on hold. It's a general problem apparently. I suspect they forgot to renew their security certificates. They told me it should be fixed in 24-48 hours. Not good BT, also why no communication / banner on website etc?

  • callyauckland caroline auckland (@callyauckland) reported

    @bt_uk Why is there a problem with security - being reported by many people? Any idea when it will be resolved?

  • Coolboy726 Coolboy72 (@Coolboy726) reported

    @bt_uk is the email login website down or broken? Every time I try to access it, it says that the connection isn’t private and when I get past that the login website looks quite odd? Any help?

  • judisimpo judisimpo (@judisimpo) reported

    @nick_murrell @bt_uk I've got this problem as well.

  • redgreenjc John Carstensen (@redgreenjc) reported

    @bt_uk @nick_murrell Hi BT, you need to do better than look into it. Nobody can log in at the moment. Fix it and announce what the problem is

  • WolfmannotJack Dr. W. Meier-Augenstein, FRSC (@WolfmannotJack) reported

    @bt_uk Thank you for letting us know. I’m glad you are aware of the problem, which seems to have been caused by an up-date or make-over of your website and web pages. Still annoying that even the “try this instead” suggestions do not work but result in errors and redirects to square one

  • littlesue232 Sue Bradley (@littlesue232) reported

    @Harryb22 @btsport I also had a problem this week with bt so went to their community forum and it was sorted within 24hrs. I was sent a private message asking for account details then had a phonecall from bt apologising and confirming it was sorted.

  • jamiejamjar Jamie Riegal (@jamiejamjar) reported

    @bt_uk @SpielAaron Same issue here.

  • jeremy_dimond Jezza (@jeremy_dimond) reported

    @EmmaPassAuthor @bt_uk I'm having same issue