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BT (British Telecom)

BT (British Telecom) outages and service status in Calne, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 2 outage signals in the last 24 hours around Calne, including 2 direct reports.
  • The most common problems reported in this area mention E-mail and Internet.
  • The most recent signal from this area was received Jun 5, 11:51 AM GMT+1.
  • 67% E-mail (67%)
  • 33% Internet (33%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Calne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Calne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 6: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Calne, England

The most recent BT (British Telecom) outage reports came from the following cities: Chippenham, and Swindon.

CityProblem TypeReport Time
Chippenham E-mail 21 hours ago
Swindon E-mail 22 hours ago

Nearby cities with recent reports

Chippenham

1 recent signals

21 hours ago
Swindon

1 recent signals

22 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Calne, England

Latest outage, problems and issue reports in Calne and nearby locations:

  • thejoeywessex
    Joanna Watchman (@thejoeywessex) reported from Sutton Benger, England

    @bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.

  • DeanTurnbull01
    Dean Turnbull (@DeanTurnbull01) reported from Swindon, England

    @btsport shite as usual pixelating on HD & sound cuts out on SD channel #neverchange #disappointing get a better service on Xbox with SkyGo app on #PremierLeague games @BTCare

  • Jak_Edgley
    Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • Airborne_paddy
    JOHNNY BOY #LFC #OCSC #MUNSTERRUGBY #IRISHRUGBY (@Airborne_paddy) reported from Swindon, England

    @btsport pundits prasing Bayern when really all they've done is played for the draw. Nearly as bad as keys and ******* Gray! #LIVBAY

  • mitukshooter
    John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

  • DaveJacko60
    Dave Jack (@DaveJacko60) reported from Swindon, England

    Remember when @bt_uk sent a bloke up a quarter of a mile in a helicopter and the WiFi still worked,well I’m sat in my garden and the signal is rubbish

  • DeanTurnbull01
    Dean Turnbull (@DeanTurnbull01) reported from Swindon, England

    @bt_uk We are moving soon slightly downhill from where we live now & at the moment we live on top of a hill so you can understand my frustration as I do pay for a service that I don’t receive!

  • ianewen
    up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

  • HarryWatson63
    Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • harrygoodfella1
    Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • mbooton
    Mike Booton (@mbooton) reported from Swindon, England

    @bt_uk Thanks. After waiting on hold for 45 mins to get told that by customer services, we shall indeed be buying such a unit. I'm still surprised you can't simply block all but a handful of numbers.

  • mbooton
    Mike Booton (@mbooton) reported from Swindon, England

    @bt_uk Thanks for the contact but he already has this service. Unfortunately all the scammers do is use a rolling number so it's new every time they call. My Dad is no longer capable of putting numbers into a junk or block folder. We have to do it for him. So this doesn't stop calls.

  • pinkplumbing13
    Pink Plumbing 💜💜💜 (@pinkplumbing13) reported from Swindon, England

    @athena_42 @bbctms The coverage/commentary on BT5 is poor! So I've put it on mute & listening to music 🎶 @btsport

  • ATaylor87
    Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • HarryWatson63
    Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • hols_elton
    Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • adelemitch
    𝙰𝚍𝚎𝚕𝚎 𝙼𝚒𝚝𝚌𝚑𝚎𝚕𝚕 💙 (@adelemitch) reported from Swindon, England

    @davidjmcelroy Sadly, I don’t have BTSport, so will never have to watch last nights ‘highlights’ (will be able to stream MG’s Facebook live though)

  • gilesshaxted
    Giles Shaxted (@gilesshaxted) reported from Avebury, England

    Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.

  • Jokerduo3
    Matt Deane (@Jokerduo3) reported from Swindon, England

    Rant back on, why ******** am i paying £37 for @btsport only have it to watch WWE but RAW has become an unwatchable mess, I love NXT but they’ve butchered that & Smackdown, ok SD is bloody great but not worth £37 a month.

  • Hoodrin87
    Adam hood (@Hoodrin87) reported from Swindon, England

    Steve mcmanan how ******** do bt let u do commentary your a scouse ****. Not bias or anything 🤔 Look at your comments before the game about Man U, shut u **** up now ain’t it. Ysb! @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • L_Livingstone1
    Loretta Livingstone (@L_Livingstone1) reported

    @bt_uk what exactly does 'Unable to validate the information provided,' mean? If you can't provide an explanation along with the message, it's not much use. I see this is a general issue. & why do you employ people whose English is so poor they can't understand or be understood?

  • LeeKRalph
    Lee Ralph (@LeeKRalph) reported

    @bt_uk @bt_uk it’s gone bad again. 11 mbps. I’m paying £52 a month for a service that isn’t holding up and it’s extremely distressing. I’ve reported the fault again but despite being told I was getting 20mbps+ after the first fault, this just isn’t the case. Please look into this.

  • alunvaughan
    alunvaughan (@alunvaughan) reported

    @bt_uk What's happening with your site please? First webmail, now whole site down which is no good when other sites send 2FA emails you can't get to :/

  • simboman
    Simboman 🇬🇧 🇺🇦 (@simboman) reported

    @me_not_animal @bt_uk I've had problems with my 90 year old mum's BT transfer to digital voice. I've been in contact with the technical team who arranged a call back that never happened. When I got back in touch after they didn't call back they denied promising to call back. BT lie to customers.

  • johnconner05
    john conner (@johnconner05) reported

    @bt_uk I do call - every Monday, get told order failed they will re-issue told to wait 3-5 days . I then call on the Monday saying it didn't happen to be told the order failed . Etc etc . It's now June . Someone in Tech even suggested cancel account then re open after a week LOL

  • nwwilson
    Norman Wilson (@nwwilson) reported

    @bt_uk Thank you for that wonderful advice. I'm onto 150 as your message arrived. On hold for the past 1 hour and 2 minutes. Outstanding customer service 👏👏

  • PhotogSmd
    Steve D (@PhotogSmd) reported

    @bt_uk We received a text saying there IS a problem and we should have it back today, still nothing

  • chinleyman
    gary tordoff (@chinleyman) reported

    @bt_uk over 24hrs since your bot asked me to text ASSIST to get more help. Absolutely nothing from you.

  • dyson123
    DebP (@dyson123) reported

    @GrahamH36921247 @John210750 @bt_uk I was switched to EE from BT(no choice given) &they've been fine.However,new prices look awful and as at end of contract considering a switch. A locally based firm is doing fullfibre for very good price but problem is think it would involve digging up garden. Nightmare isn't it?

  • JonD_Chadwick
    Jon Chadwick (@JonD_Chadwick) reported

    @bt_uk yes, I did that twice already today. I have spoken to 4 different people Problem is getting worse.