BT (British Telecom) Outage Report in Melksham, Wiltshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Melksham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Melksham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Melksham, Wiltshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Bath, Westbury, Trowbridge, Frome and Chippenham.
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
Internet | |
| Westbury |
Phone | |
| Trowbridge |
Internet | |
| Frome |
Internet | |
| Chippenham |
Phone | |
| Melksham |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Melksham, England
Latest outage, problems and issue reports in Melksham and nearby locations:
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Louise Cowley
(@louise67cowley) reported
from
Bathford, England
@bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞
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Holly Elton
(@hols_elton) reported
from
Bradford-on-Avon, England
@bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service
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Giles Shaxted
(@gilesshaxted) reported
from
Avebury, England
Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.
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Joanna Watchman
(@thejoeywessex) reported
from
Sutton Benger, England
@bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.
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Harry
(@harrygoodfella1) reported
from
Corsham, England
Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please
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David J. Sherwood
(@davidjsherwood) reported
from
Frome, England
@bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.
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Paul Womble Brewer🇬🇧🇦🇺🏴🏳️🌈🇬🇸
(@_Brewer_) reported
from
Chipping Sodbury, England
@bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.
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I P
(@cyberco) reported
from
Bathford, England
@dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home
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Caro Valeria
(@KroValeria) reported
from
Tilshead, England
@bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡
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Kevin Searle
(@kevins1966) reported
from
Bathford, England
Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc
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𝔸𝕒𝕣𝕠𝕟 🦢
(@aaronoshea1550) reported
from
Chipping Sodbury, England
@bt_uk once again your internet is shit. Goes down constantly. Phone the complaints line and always in a ridiculous queue. Will never ever go with BT again. Piss poor service and lies at the start of the contract. @Ofcom need to watch these pricks.
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@btbusinesscare another missed appointment and phone call today your service is a joke
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Jak Edgley
(@Jak_Edgley) reported
from
Calne, England
@McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂
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Andrew Taylor
(@ATaylor87) reported
from
Calne, England
@bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!
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Gav Bailey ✋☝️
(@GavBaileyLFC) reported
from
Melksham, England
@charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here
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Martin
(@rubadubists) reported
from
Frome, England
@bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?
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John Andrews
(@mitukshooter) reported
from
Trowbridge, England
@bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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jane gallagher
(@Janeyg369) reported
@bt_uk hi there I'm working from home and I'm having no end of trouble with the broadband. It's very intermittent and slow and completely cuts out. I work for Front line commands so it's important my internet is on point to get the work done. Can you help please. Many Thanks
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Matthew
(@Matt_Redsocks) reported
Hi @bt_uk my broadband is worse after your engineer came round today to fix it. I am a technophile but had it working better. How many hours will I have to be on hold for tomorrow to get it sorted?
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Peter Harrison
(@PeteHarrison90) reported
@bt_uk I'm tryin to change the DD details on my account and it doemst seem to be working? Can anyone help
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Miranda Harrison
(@MirandaJ206) reported
@bt_uk Hi Kevin, I finally had service restored at 5 weeks after emailing the Chairman of Open Reach. My sanity is now returning
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Sandra Coulter (she/hers)
(@SandraJCoulter) reported
Moving to @virginmedia fibre broadband was the biggest mistake we made as people who work from home. Service so unreliable. We can’t even get through to customer services to complain. Cannot wait for the contract to be up so we can move back to @bt_uk.
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Imarketyourbusiness
(@ann_brown2828) reported
@bt_uk our phone has stopped working. Trying to get hold of your diagnostic team. Is this the new digital service????? #bt #phone #digitalservice
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Beth 💙
(@Beth_Tastic) reported
@bt_uk No it’s not the case, they sent the wrong engineer 😳😬the fault initially was the router & they sent a new one out. They then sent an open reach engineer for a fault that’s related to the router not reaching the third floor😑so frustrating! This is not what customer service is😳
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Sarif Alrai
(@TheDrSarifAlrai) reported
Yo @bt_uk - you apparently "resolved" a problem for me and just sent me a questionnaire about it. Trust me you don't want me to you you about yourselves - pack up and go home on this one. Your WHOLE ATTITUDE was wrong and you did me *****.
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wsurfa
(@wsurfa) reported
@bt_uk 10 years of problems. The issue is terrible quality lines & joints to the cabinet. Neither you nor Openreach give a toss.
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LeslieDaWelsh1 or Leslie
(@LeslieDaWelsh1) reported
@bt_uk I have, but its showing no issues which is a joke! Yet i get offers of new contracts for this?? The speeds i get upload wise are terrible and make streaming and content creating near impossible at times! 8mbps?? When i have 50mbps download? Its utterly shocking