BT (British Telecom) Outage Report in Frome, Somerset, England
Some problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Frome, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Frome, Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Trowbridge, Bruton, Bath and Radstock.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge |
Phone | |
| Bruton |
Internet | |
| Trowbridge |
Phone | |
| Trowbridge |
Phone | |
| Trowbridge |
Total Blackout | |
| Trowbridge |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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Lee Collins
(@LCollins75) reported
from
Midsomer Norton, England
@bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.
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brendanfuller
(@brendanfuller) reported
from
Bathford, England
@bt_uk No reported issues in Bath, ba2
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James Burfield
(@jamesburfield) reported
from
Midsomer Norton, England
@conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here
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Sallie Taylor
(@sasathaz) reported
from
Frome, England
4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk
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I P
(@cyberco) reported
from
Bathford, England
@dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787
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Holly Elton
(@hols_elton) reported
from
Bradford-on-Avon, England
@bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service
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David J. Sherwood
(@davidjsherwood) reported
from
Frome, England
@bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@btbusinesscare another missed appointment and phone call today your service is a joke
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Gav Bailey ✋☝️
(@GavBaileyLFC) reported
from
Melksham, England
@charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍
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Kevin Searle
(@kevins1966) reported
from
Bathford, England
Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc
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Martin
(@rubadubists) reported
from
Frome, England
@bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?
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John Andrews
(@mitukshooter) reported
from
Trowbridge, England
@bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere
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Mark Bevan
(@mbevan84) reported
from
Frome, England
There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!
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Simon Cutler
(@SCutlerIFA) reported
from
Farmborough, England
@btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.
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Louise Cowley
(@louise67cowley) reported
from
Bathford, England
@bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.
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Nick Short
(@nickfshort) reported
from
Bathford, England
Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Englandtiff
(@Tifflovesdisney) reported
@bt_uk How do I get this hub ? The lady who dealt with me earlier never offered it but I know I'm entitled to it, I'm fed up of this broadband cutting out all the time
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Laura Cook
(@lauraj_cook) reported
from
Tiffield, England
@bt_uk I will DM our account details but as in my original tweet we are pub (already horrendously struggling this last year) and we lost hundreds of pounds last night and Friday though the incompetence of your service… THIS CANNOT CONTINUE
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Rob_Quads
(@Rob_Quads) reported
@bt_uk I’m guessing counting isn’t your strong point. No broadband since Wednesday. First told “4 hours” then after 8 told again “4 hours” then after speaking to someone “48 hours” then after “just says 48 hours I will ring you back” ….no call after 9 hours. Fix Fair Oak please
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tony coles
(@antonseloc) reported
It has been a while since having anything bad to say about @bt_uk but they have made up for it in a big way. Broadband down; TV, internet, WiFi all wiped out and the response from @bt_uk in recognising there’s a fault? ….. they will try and put it right in 5 days!! Terrible😡😡
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Lenderz 🙈🙉🙊
(@Lenderz) reported
@mac_critical @bt_uk @WeAreOpenreach Amazing what that can do, I had a shipping nightmare which was only resolved after an impassioned email to the CEO of an awful logistics company. (TNT)
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Florence Batt
(@ILuvLewisHam) reported
.@bt_uk @EE really sold me a lie - appalling service.
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Russ toms
(@RussToms) reported
@bt_uk hi, our router has suddenly started flashing orange for quite some time. I have unplugged it twice and left it and it is still flashing orange. I’ve checked the service via your status link and all seems fine in the area.
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Tasha King
(@TashaLoader) reported
@bt_uk Had engineers out twice and new hub. A third coming Monday - not sure what difference that will do. When I spoke to you today, told it was fine from their end. So can’t use internet with any confidence and told it will cost me £300 to stop service(!)
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DBW
(@DWB06) reported
@bt_uk my Internet in the b68 area has been down for over an hour but I don't know the landlines number as we don't have a landline phone any help BT?
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CriticalMac
(@mac_critical) reported
@Lenderz @bt_uk @WeAreOpenreach I emailed Steve jobs to get a MacBook replaced once. If in doubt, become Karen (I was actually fairly reasonable - we guessed what the issue was, it just took a slight deviation from the standard processes to fix. Though I get why, still a pain to get them to shift)