BT (British Telecom)

BT (British Telecom) Outage Report in Frome, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frome, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frome, Somerset, England 06/03/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Frome, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath, Trowbridge and Bruton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Wi-fi
United KingdomTrowbridge Phone
United KingdomBruton Internet
United KingdomTrowbridge Phone
United KingdomTrowbridge Phone
United KingdomTrowbridge Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • mitukshooter John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

  • nickfshort Nick Short (@nickfshort) reported from Bathford, England

    Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • brendanfuller brendanfuller (@brendanfuller) reported from Bathford, England

    @bt_uk No reported issues in Bath, ba2

  • rubadubists Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • kevins1966 Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • hols_elton Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • cyberco I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • louise67cowley Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Adamjw1980 Adam (@Adamjw1980) reported

    @bt_uk Hard to know as it seems to be a secret when a customer orders. Order was placed in @EE store, but fibre BB to property is @bt_uk only product so I guess it’s with u

  • Ian_P_Brazier Ian Brazier (@Ian_P_Brazier) reported

    I was thinking about customer service today and thought companies really are shocking @bt_uk still waiting for a promised router, @skytv still waiting for a promised email on refund, @beaconmedgroup still waiting for a promised call for an appointment #poorservice

  • RaithStevens Raith stevens (@RaithStevens) reported

    @bt_uk dear bt ive had problems with my Internet for a year now and u keep sending engineers and the problem still aint fixed they told me to buy a new house phone soo I did soo can u please get your ******* **** together and be a reliable Internet provider like u advertise

  • Mythical_Siren1 🧜🏼‍♀️ Mythical Siren 🧜🏼‍♀️ (@Mythical_Siren1) reported

    @bt_uk Nope because the text replied nobody there till 8am. However I did raise a similar issue days ago and my service was apparently tweaked (but it’s got worse)

  • cardiffbhoy stephen r (@cardiffbhoy) reported

    @bt_uk Does having a WiFi extender attached slow it down ? Having buffering issues on a firestick which is in the room next to the router ? Should we have had a new router when we renewed contract ?

  • Adamjw1980 Adam (@Adamjw1980) reported

    @bt_uk Nothing is going on - that’s the problem. Awaiting my 7th phone call today to maybe arrange an engineer for next week. Good to see you ignoring the second part of my tweet

  • TAC_TX Tacolneston Tweet (@TAC_TX) reported

    @BTCare So, can you please tell me when exactly the fault with my telephone & fibre line will be fixed, as I’m now sick of paying for a service I’m not getting...!!! It’s not as if we live in the sticks... Next stop will be @BBCWatchdog & @Ofcom if it’s not fixed very soon!!! 😡

  • ldknitter Jane R (@ldknitter) reported

    @bt_uk I could but I keep work and personal separate deliberately on my laptop. On the tablet I only have chrome downloaded and that's a layout issue.

  • samianddazvr46 Sami (@samianddazvr46) reported

    The worst thing about Covid is where is @texastornado5 ?? We need to end out a search party??? We are missing his upside down sunnies MotoGP is not the same without you. #texastornado5 #MotoGP #btsport

  • alisonjyoga Alison Johnson (@alisonjyoga) reported

    @bt_uk continue with their shambolic broadband service and now communication. 23 days since installation + cannot still provide a decent broadband service. Also seems a rip off @bt_uk are on Hub 6 but I was provided with Home Hub 4 ....