BT (British Telecom)

BT (British Telecom) Outage Report in Frome, Somerset, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frome, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frome, Somerset, England 08/28/2025 20:40

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frome, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Trowbridge, Frome, Melksham and Castle Cary.

Loading map, please wait...
City Problem Type Report Time
United KingdomTrowbridge Internet
United KingdomFrome Internet
United KingdomMelksham Phone
United KingdomCastle Cary Internet
United KingdomBath Wi-fi
United KingdomCastle Cary E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • louise67cowley Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

  • rubadubists Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • brendanfuller brendanfuller (@brendanfuller) reported from Bathford, England

    @bt_uk No reported issues in Bath, ba2

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • hols_elton Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • mitukshooter John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • nickfshort Nick Short (@nickfshort) reported from Bathford, England

    Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes

  • cyberco I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • kevins1966 Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JBPheadspace observing-thinking (@JBPheadspace) reported

    @bt_uk my 85 year old disabled mother was supposed to have a BT landline installed on 04/11. 2 weeks on and she’s STILL WITHOUT A PHONE. This is truly the most appalling service - you should be ashamed. But you’ll just ‘blame’ Openreach. V v unhappy 😡

  • WorkingComics Working Comics (@WorkingComics) reported

    @bt_uk do you have an update on your service in Glasgow??

  • delmo_del DelboyAFC (@delmo_del) reported

    @England @bt_uk @HKane Fix!!! Couldn’t even vote for anyone else!!!

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @bt_uk How about fixing my phone ? Returning calls ? Been 6 months not fixed , you lie about contacting @WeAreOpenreach never mind Facebook need a call please ! #worstservice

  • GowanTheBoy David Gallagher (@GowanTheBoy) reported

    Hey @bt_uk ordered a sim only and on the app it says it has been delayed and is waiting for dispatch, not a very exciting service so far seeing as I ordered it on Saturday and it’s been delayed since Sunday - how do I cancel

  • hottubzzz Gemma Downing (@hottubzzz) reported

    @bt_uk It’s an incident in the area apparently that won’t be resolved until tomorrow. I won’t be able to check my puppy on his camera or leave him any music on :(

  • livchappers LIV (@livchappers) reported

    @bt_uk I'm trying to contact someone about our wifi being extremely unreliable. Ive been contacting for months trying to find a solution but nothing has been suitable.

  • JabbarRanks Haaroon Jabbar (@JabbarRanks) reported

    @virginmedia I want a call back ASAP to get this sorted out, been a customer for many years now and this is the service I get? Very disappointed. I think I'm definitely going with @SkyUK or @bt_uk

  • WorkingComics Working Comics (@WorkingComics) reported

    @bt_uk I dont have a landline with you. My postcode is g12. All reports online say Glasgow has a blackout and no electronic device is connecting to WiFi.

  • OfficialLuke87 Luke Chapman (@OfficialLuke87) reported

    @btsport I need help with my account, can you put me in touch with someone who can help online?