BT (British Telecom) Outage Report in Frome, Somerset, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Frome, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Frome, Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Bath, Westbury, Trowbridge and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
Internet | |
| Westbury |
Phone | |
| Trowbridge |
Internet | |
| Frome |
Internet | |
| Melksham |
Phone | |
| Castle Cary |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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Gav Bailey ✋☝️
(@GavBaileyLFC) reported
from
Melksham, England
@charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍
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Martin
(@rubadubists) reported
from
Frome, England
@bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?
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Sallie Taylor
(@sasathaz) reported
from
Frome, England
4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk
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Kevin Searle
(@kevins1966) reported
from
Bathford, England
Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc
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David J. Sherwood
(@davidjsherwood) reported
from
Frome, England
@bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787
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Lee Collins
(@LCollins75) reported
from
Midsomer Norton, England
@bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here
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Louise Cowley
(@louise67cowley) reported
from
Bathford, England
@bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.
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Holly Elton
(@hols_elton) reported
from
Bradford-on-Avon, England
@bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service
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James Burfield
(@jamesburfield) reported
from
Midsomer Norton, England
@conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text
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Simon Cutler
(@SCutlerIFA) reported
from
Farmborough, England
@btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.
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Nick Short
(@nickfshort) reported
from
Bathford, England
Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@btbusinesscare another missed appointment and phone call today your service is a joke
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John Andrews
(@mitukshooter) reported
from
Trowbridge, England
@bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere
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I P
(@cyberco) reported
from
Bathford, England
@dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home
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Mark Bevan
(@mbevan84) reported
from
Frome, England
There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!
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brendanfuller
(@brendanfuller) reported
from
Bathford, England
@bt_uk No reported issues in Bath, ba2
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Harrison
(@PeteHarrison90) reported
@bt_uk can a member of your fantastic team message me please its regarding a broadband issue
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Julian
(@JuFitJuJu) reported
Such poor customer support for a long term customer from @bt_uk @BTCare tried to upgrade my sons mobile contract with yourselves after I’ve taken the full tv & broadband package and the price I was given last week has now gone up £10 a month !!! Shocking
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Ricky Maloney
(@RickyMaloney1) reported
@bt_uk I need two more discs is the truth of it Gareth. The WiFi in this house is very poor considering we have Halo and a Smarthub 2.
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David Fleming
(@Greyingbeard79) reported
Dear @btsport your documentaries are usually of the highest quality, but image my disappointment when sitting down to watch ‘Bosman’ and finding out it had nothing to do with Ray Traylor Jnr 😡 #youllservehardtime @btsportwwe
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Samta MF Claws
(@samhoulden) reported
@bt_uk Have done so now. PLEASE answer your phones or come back to me to fix the problems that (by your staff’s admission) BT have caused because this is completely unacceptable.
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Dan Sutherland
(@dansuth) reported
@bt_uk The engineer couldn’t fix it. Kelly communications have broken the fibre while doing works. It needs the “network team” apparently
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Lina Hamed@ANALEENA®
(@LinaAnaleena) reported
@bt_uk Still having problems....
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Stephen Jones
(@Halifax22) reported
@bt_uk hello i need support with ps5 order and your shop phone lines are closed and no live chat; however my ps5 should be arriving tomorrow but its showing pending processing. Been on hold to normal line for 30 mins. Please help
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Roger Allen
(@rogercarlallen) reported
@BTCare so now we find out you won’t be out to fix our issue until 19/01/2021 - no landline and no internet and no contact with our family over Christmas I will be cancelling my contract come new year without penalty
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Colin Gray
(@ColinGraymatter) reported
@BTCare are a case study in poor customer service. More than 1 hour on hold so far, spoken to 3 people (1 incredibly rude) and still not through the right team. I’d cancel my contract but I’m tied in until Jan ‘22