BT (British Telecom) Outage Report in Frome, Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Frome, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Frome, Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Bath, Frome, Radstock and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
Internet | |
| Bath |
Internet | |
| Frome |
Internet | |
| Bath |
TV | |
| Bath |
Internet | |
| Radstock |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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Kevin Searle
(@kevins1966) reported
from
Bathford, England
Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc
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Louise Cowley
(@louise67cowley) reported
from
Bathford, England
@bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.
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Mark Bevan
(@mbevan84) reported
from
Frome, England
There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!
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brendanfuller
(@brendanfuller) reported
from
Bathford, England
@bt_uk No reported issues in Bath, ba2
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Nick Short
(@nickfshort) reported
from
Bathford, England
Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes
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Simon Cutler
(@SCutlerIFA) reported
from
Farmborough, England
@btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.
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Sallie Taylor
(@sasathaz) reported
from
Frome, England
4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk
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Martin
(@rubadubists) reported
from
Frome, England
@bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?
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I P
(@cyberco) reported
from
Bathford, England
@dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@btbusinesscare another missed appointment and phone call today your service is a joke
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Holly Elton
(@hols_elton) reported
from
Bradford-on-Avon, England
@bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787
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Gav Bailey ✋☝️
(@GavBaileyLFC) reported
from
Melksham, England
@charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text
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John Andrews
(@mitukshooter) reported
from
Trowbridge, England
@bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere
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David J. Sherwood
(@davidjsherwood) reported
from
Frome, England
@bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.
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Lee Collins
(@LCollins75) reported
from
Midsomer Norton, England
@bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.
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James Burfield
(@jamesburfield) reported
from
Midsomer Norton, England
@conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Ford
(@Steven4rd) reported
@bt_uk Free WiFi hotspot is not working, £7.99 WiFi hotspot not working. Wasted time and money for a service I already pay for.
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KayG
(@GKaygreen) reported
@bt_uk what time do your engineers work till? Mine was due between 8am and 1pm today and still no sign of them, no contact from them either! Not a happy customer!!
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natasha
(@natasha_b14) reported
Can’t quite believe such BIG companies are incapable of sorting out my small queries ...why is it taking months? worse service ever! @BTBusiness @btbusinesscare @o2businessuk
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Elly
(@Ehlan22) reported
@bt_uk all my wires work in the test socket but it doesn’t once the cover is back on master socket 5c engineer is complaining it’s the wires not the socket therefore not his problems which is not right
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paris hilton’s baby voice
(@nikikaka) reported
@bt_uk hi i was on the phone to you earlier. i need to amend my order, can u help me?
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Ryan
(@InterviewRyan) reported
@btsport Please fix your bt sport 1 swansea match camera it keeps jumping in and out and pausing abit Please fix
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Catherine Cocklin
(@Catherinejourno) reported
@Ofcom @bt_uk Why do cancellation fees apply if a person has moved house? They don't apply for any other services. Why is BT allowed to get away with this practice? The new house does not have a BT phoneline. They don't provide service to that address.
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Early Nourishment CIC
(@EarlyNCIC) reported
@WeAreOpenreach please can you let me know how to get an engineer to fix damaged equipment at our premises. We have spoken to your customer services line and they said contact @bt_uk however they cannot help as we are not their customer (or anyone's) at the moment!
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Elly
(@Ehlan22) reported
@bt_uk He replaced the cover of the socket and our broadband is now blue but landline is not working properly, he didn’t believe me it was blue so came back in to have a look for himself , its still not functioning like it use to though
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Mike Andrews
(@_weemike) reported
@btsport @martinkeown5 is the worst co-commentator on TV. First 15 minutes of @ManCity v Swansea and he has drivelled so many inaccuracies it’s untrue. Volume now off.