BT (British Telecom)

BT (British Telecom) Outage Report in Frome, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frome, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frome, Somerset, England 12/29/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frome, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath, Trowbridge and Radstock.

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City Problem Type Report Time
United KingdomBath Total Blackout
United KingdomBath Phone
United KingdomBath Internet
United KingdomBath Internet
United KingdomTrowbridge Internet
United KingdomBath Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • brendanfuller brendanfuller (@brendanfuller) reported from Bathford, England

    @bt_uk No reported issues in Bath, ba2

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • cyberco I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • kevins1966 Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • rubadubists Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • hols_elton Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • mitukshooter John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • louise67cowley Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • nickfshort Nick Short (@nickfshort) reported from Bathford, England

    Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • merlinlady merl's (@merlinlady) reported

    @btbusinesscare Myself and neighbours who are affected already have, they said the issue is with BT open reach lines ( I believe sky only rent off of you)

  • SusanShevlin1 Susan Shevlin (@SusanShevlin1) reported

    @SalfordOnline @BTCare Disgusting that such a big company can’t fix the problem 3 days in!!!

  • ruritchie Ruth Ritchie (@ruritchie) reported

    @bt_uk update please on repair to broken lines DG111AJ dead since Friday. Can’t load websites on mobile with 1/2bar intermittent 3G. Cables hanging from poles.

  • LiverpoolMarc Marc 💙 🏳️‍🌈🇪🇺🇬🇧 (@LiverpoolMarc) reported

    @bt_uk I’m so sad…on 19 Nov an @OpenreachHelp engineer swore at me when he called to access the property to fix my broadband…I have battled depression and anxiety for years and this got me on a bad day…I had a panic attack while trying to explain this to someone @bt_uk

  • dan_godsall Dan Godsall (@dan_godsall) reported

    @bt_uk your automated text system is not working and I have been without internet for 3 hours and have no idea when it will be restored. Can you please help?!?

  • jon_Oncecontent Jon (@jon_Oncecontent) reported

    @BTGroup @bt_uk still without broad band - since friday morning - the team sent out can’t fix it - whats the compensation process?

  • ChokeLever Teddy (@ChokeLever) reported

    @ofcom isn't @bt_uk meant to make it easy for customers to switch service providers? I've requested a PAC, but instead of providing a code have told me to call or go on their website. No link provided & don't answer calls. Their help page gives a false description of where PAC is

  • TheGeordieLion Jake⚫️⚪️🦁💜 (@TheGeordieLion) reported

    @bt_uk Give me an estimated date of fix with a fault on my broadband.

  • CallumTP_ CallumTP (@CallumTP_) reported

    @AqaurFn @bt_uk **** is that

  • Girlwithvoiceuk Little But Fierce 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@Girlwithvoiceuk) reported

    @bt_uk am having the most horrendous time with you. You just keep closing down my complaint without resolving it. I need to cancel my contract with you in the cooling off period. I am NOT calling again or having anymore live chats. Presumably I just cancel the DD?