BT (British Telecom)

BT (British Telecom) Outage Report in Frome, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frome, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frome, Somerset, England 11/18/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frome, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Trowbridge, Bath and Radstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomTrowbridge E-mail
United KingdomBath Wi-fi
United KingdomRadstock E-mail
United KingdomBath Phone
United KingdomBath Wi-fi
United KingdomBath Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • hols_elton Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • rubadubists Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

  • cyberco I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • kevins1966 Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • brendanfuller brendanfuller (@brendanfuller) reported from Bathford, England

    @bt_uk No reported issues in Bath, ba2

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • mitukshooter John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • nickfshort Nick Short (@nickfshort) reported from Bathford, England

    Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes

  • louise67cowley Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRunningManZ TheRunningManZ (@TheRunningManZ) reported

    @EyesPiedGaming @bt_uk Nope. He just fed the fibre optic cable through the house where he’d removed copper cabling that was in situ. So now there is not internet until they fix the fibre. Hopefully won’t be too long.

  • Theodor90217332 Teddy ♿ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Theodor90217332) reported

    @bt_uk can you like not tear down payphones in remote places. These can be used for emergencies medical or because someone's phone died or lost it or left it somewhere

  • Serok561 Sirius💫 (@Serok561) reported

    @btbusinesscare you guys are the worse when it comes supporting businesses!!! My broadband is not working and hence loss of business none of your employees are capable of helping! What a shame!!!

  • RetroDelux Retro Steve (@RetroDelux) reported

    Switching to @bt_uk cost me £112 cos they didn’t cancel my existing services like they said they would! It’s on record but No apology #customercarefail @itvMLshow #consumerrights ???

  • DamoclesBDA Damocles (@DamoclesBDA) reported

    @hwallop @bt_uk If you have "smart" devices plugged in and switched on all the time aren't they actually consuming power? Wouldn't "stupid" use of off switches be more effective?

  • GammaMonkey 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 Phteven (with a ph) 👩‍🚀 (@GammaMonkey) reported

    @pricetom @bt_uk yep... my out of contract ended up at £60+ which needless to say was cancelled as I'm moving, but it's a shoddy way to treat existing, loyal customers My gf has now signed us up as an existing customer of sky to £50 (which also includes tv & netflix)

  • msp_mr_ marcus pip (@msp_mr_) reported

    @bt_uk Well my supposed unbreakable connection has been broken for almost 24 hours with no sign of a fix

  • _VTaylor Victoria Taylor (@_VTaylor) reported

    @bt_uk You did that before and no issues, like I say it's just on my PC, fine on other devices

  • JPM9685 John Millington 🅙 (@JPM9685) reported

    @bt_uk Account is in my name I might have to cancel my account and go sign up with my wife’s details Especially to save money Can you not check if her ni number is eligible

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!