BT (British Telecom)

BT (British Telecom) Outage Report in Trowbridge, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Trowbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Trowbridge, Wiltshire, England 11/04/2024 13:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Trowbridge, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath, Chippenham, Corsham, Radstock, Trowbridge and Devizes.

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City Problem Type Report Time
United KingdomBath Internet
United KingdomChippenham Phone
United KingdomChippenham Internet
United KingdomCorsham Internet
United KingdomRadstock Internet
United KingdomTrowbridge Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Trowbridge, England

Latest outage, problems and issue reports in Trowbridge and nearby locations:

  • brendanfuller brendanfuller (@brendanfuller) reported from Bathford, England

    @bt_uk No reported issues in Bath, ba2

  • kevins1966 Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • mitukshooter John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • cyberco I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • hols_elton Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • louise67cowley Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

  • Gilly_76 Richard Giles (@Gilly_76) reported from Bitton, England

    @bt_uk Good morning, I still haven’t had an answer to the below. Ive wasted another 30mins on the phone trying to get through to no avail. Please cancel my BT sport.

  • rubadubists Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • edd1emac emac (@edd1emac) reported

    @bt_uk BT is down in my area. Any updates of what is going on.

  • nathromeu Nath 🎅🏻🍰🥂🐢💩🤬🇫🇮🦋🐺 (@nathromeu) reported

    Thanks to @bt_uk and their useless move service I’m now going to be without internet for a total of almost 3 weeks. I can’t work as the minihub connection they’ve provided as an interim can’t handle video calls. I’ve had to cancel 15 meetings and 3 presentations.

  • PaulGreenTPB Paul Green. (@PaulGreenTPB) reported

    @PennineHeather Yep and of course the #openreach engineer said it was a temporary fix but cleared the job with @bt_uk so they could move on to other jobs. Never to return

  • lerchorinyo Darren Jenkins (@lerchorinyo) reported

    @bt_uk Also BT call protect doesn't work with mobile phones. I'm getting 2 or 3 every day. Imagine the amount of old people getting taken in by the scammers. DO SOMETHING ABOUT IT!

  • _jasonwilliams jason williams (@_jasonwilliams) reported

    @bt_uk my elderly neighbour is having issues with her broadband today in St Merryn cornwall, I have said it may be an outage somewhere but there is no outages reported on your site. Is there one but not updated yet?

  • Ebadul7 🧐 (@Ebadul7) reported

    @bt_uk there’s a problem with your network, no internet connection at all

  • Jonze1973 Nils Jones (@Jonze1973) reported

    @bt_uk Good morning,I upgraded my broadband in December and returned my old hub as instructed at the beginning of January, I am receiving emails and texts to say I have not returned this? I have retained my tracking receipt from the post office, any help much appreciated.

  • LukePlayzzz11 LukePlayzz (@LukePlayzzz11) reported

    @bt_uk Hi the issue got resolved after i restarted all the routers Thanks for the reply tho

  • copey1986 James (@copey1986) reported

    @bt_uk Hi bt, would just like to follow up... the issue I had, was with my bt TV box going into deep sleep... I swapped it 12>1am, and tested it again... and it kicked me off online gaming at 1am... so whenever my TV box goes into deep sleep, it cuts my Internet connection for a moment

  • PES_DNA Shales (@PES_DNA) reported

    @DJ_Daymos @bt_uk I’ve got old BT equipment for the last 5-6 years. I would return things but the engineers never have the packing I need to return to items. It would be ideal if the engineers could take the old tech away with them.