BT (British Telecom) Outage Report in Trowbridge, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Trowbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Trowbridge, Wiltshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Bath, Chippenham, Trowbridge, Calne, Radstock, Devizes and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
Internet | |
| Chippenham |
Wi-fi | |
| Trowbridge |
TV | |
| Trowbridge |
Phone | |
| Trowbridge |
Phone | |
| Chippenham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
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Holly Elton
(@hols_elton) reported
from
Bradford-on-Avon, England
@bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service
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David J. Sherwood
(@davidjsherwood) reported
from
Frome, England
@bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.
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Martin
(@rubadubists) reported
from
Frome, England
@bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?
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Caro Valeria
(@KroValeria) reported
from
Tilshead, England
@bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡
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Andrew Taylor
(@ATaylor87) reported
from
Calne, England
@bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text
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Harry
(@harrygoodfella1) reported
from
Corsham, England
Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here
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Louise Cowley
(@louise67cowley) reported
from
Bathford, England
@bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.
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Nick Short
(@nickfshort) reported
from
Bathford, England
Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes
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I P
(@cyberco) reported
from
Bathford, England
@dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home
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Jak Edgley
(@Jak_Edgley) reported
from
Calne, England
@McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂
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Kevin Searle
(@kevins1966) reported
from
Bathford, England
Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞
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John Andrews
(@mitukshooter) reported
from
Trowbridge, England
@bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere
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Gav Bailey ✋☝️
(@GavBaileyLFC) reported
from
Melksham, England
@charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@btbusinesscare another missed appointment and phone call today your service is a joke
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Richard Giles
(@Gilly_76) reported
from
Bitton, England
@bt_uk Good morning, I still haven’t had an answer to the below. Ive wasted another 30mins on the phone trying to get through to no avail. Please cancel my BT sport.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rosanne BN
(@rosanneb_n) reported
@bt_uk @WeAreOpenreach @OpenreachHelp so you’re cancelling all appointments booked by BT to fix my mothers Broadband - which part of not working do you not understand? How do you get away with it? It’s been about a 4-week saga now 🤬🤯😳
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Josh Engleman
(@josh_engleman) reported
@bt_uk having trouble with my BT TV box and the recordings. I’ve been on hold twice and each time after 15 mins the call has ended, not by me. How can I get through to someone?
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Brielle 🤜
(@IceT00797980) reported
@rymez2k @bt_uk Did meet the total is better than never to meet
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Paul Drew-Rice
(@mr_leonkennedy) reported
from
Glasgow, Scotland
Broadband sorted for the new place. 500Mb download speeds and half price for the first 6 months too! Thank you @bt_uk - excellent service from your staff today. 👌
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Panthera Loso Gem 💎💙
(@Loso_Gem) reported
@bt_uk So money expert is the reason I was called an idiot at my own door ? ( May I add quite Loudly ) I was told by EE if I was to leave my contract as they kept trying to make me do so I would have been charged £200... The very thing they called me an idiot for not wanting to do.
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Chris Stratford
(@ChrisJStratford) reported
@btsport My other apps are working, further proof it is not a problem with the internet.
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David Finnan
(@DavidFinnan2) reported
@btsport if Peter Walton found his wife in bed with another man he would think of a excuse for him being there terrible pundit
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Katja Obring
(@Kokori) reported
@bt_uk Today I had an engineer scheduled to connect my internet. They didn't show up, and your support can't get me a new date until the 25. January. Is that really the best you can do???
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Vaughanje101
(@vaughanje101) reported
Oh ffs @btsport why oh why do you have that annoying Lucy Ward as co-commentator? She talks utter crap, irrelevant or obvious garbage. Darren Fletcher keeps asking for her opinion as he wants rid of her by emphasising her stupidity.#FULCHE
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Snorky
(@Snorkyno4) reported
@bt_uk I've contacted BT and the person I spoke to was most helpful - the problem is with Openreach and the fact that they have not followed the correct procedure.