BT (British Telecom) Outage Report in Trowbridge, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Trowbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Trowbridge, Wiltshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Bath, Chippenham, Frome, Devizes, Corsham, Radstock and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
Internet | |
| Bath |
Internet | |
| Chippenham |
Wi-fi | |
| Frome |
Internet | |
| Devizes |
Internet | |
| Bath |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.
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Jak Edgley
(@Jak_Edgley) reported
from
Calne, England
@McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here
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John Andrews
(@mitukshooter) reported
from
Trowbridge, England
@bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere
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Harry
(@harrygoodfella1) reported
from
Corsham, England
Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please
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Gav Bailey ✋☝️
(@GavBaileyLFC) reported
from
Melksham, England
@charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍
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David J. Sherwood
(@davidjsherwood) reported
from
Frome, England
@bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.
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Caro Valeria
(@KroValeria) reported
from
Tilshead, England
@bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡
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Louise Cowley
(@louise67cowley) reported
from
Bathford, England
@bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.
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Richard Giles
(@Gilly_76) reported
from
Bitton, England
@bt_uk Good morning, I still haven’t had an answer to the below. Ive wasted another 30mins on the phone trying to get through to no avail. Please cancel my BT sport.
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Kevin Searle
(@kevins1966) reported
from
Bathford, England
Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc
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I P
(@cyberco) reported
from
Bathford, England
@dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text
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Andrew Taylor
(@ATaylor87) reported
from
Calne, England
@bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!
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Holly Elton
(@hols_elton) reported
from
Bradford-on-Avon, England
@bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service
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Nick Short
(@nickfshort) reported
from
Bathford, England
Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes
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Martin
(@rubadubists) reported
from
Frome, England
@bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@btbusinesscare another missed appointment and phone call today your service is a joke
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Elio
(@ELIO_P_THFC) reported
@virginmedia It’s cool. My service with you is ending in 3 weeks and I’ll be with @bt_uk instead :)
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Peter Hackney 💙#KeepOurNHSFree
(@Grandpa_Pete) reported
@bt_uk I have just sent you a DM regarding an IMPORTANT Account Security Issue that was meant to have been sorted in January, but clearly HAS NOT. Please ACTION now.
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Skull Walker 🇺🇳
(@AmyCooll) reported
@robertcarlyle_ @btsport @btsportrugby Love eve bad. Hate eve good.
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Stéphanie Bonnet
(@PoolsideBlog) reported
@bt_uk bought a bt wifi hotspot 5 day pass but it keeps disconnecting. Are there issues at the moment?
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Impablomations
(@Impablomations) reported
@bt_uk I was supposed to get a call from a manager about a complaint last wednesday. Never happened. Checked my Emails and it seems the complaint was closed, with no communication. Ref: VOL013-749325057876
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daniel c freeman
(@freeman28) reported
@btsport let your commentator know i would choose James Ward-Prouse over messi when it comes to free kicks. Bless him though, no friend with him. Great job other than that. Aren't PSG awful.
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DSB
(@DSByr2022) reported
Hi @bt_uk we had no broadband service at all yesterday and a vague commitment from you to fix it today. Will you refund me for the lack of service? Don't see why I should pay for a non existent service.
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kian thetrainspotter
(@kianthetrainsp1) reported
@bt_uk why did my internet went down for almost 3 hrs ?
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Cerys Thomas
(@CerysParker1) reported
@Gel_277 @famelicose2 @bt_uk It hasn't as I can access the app on my phone but not the TV. BT absolutely should put out a service statement to make customers aware.
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Carmella Hunt
(@CHunt88) reported
@bt_uk Why is my BT 4G mobile service not working ?