BT (British Telecom) Outage Report in Trowbridge, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Trowbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Trowbridge, Wiltshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Trowbridge, Bath, Radstock, Chippenham and Gastard.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge |
||
| Bath |
Wi-fi | |
| Radstock |
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| Bath |
Phone | |
| Chippenham |
Internet | |
| Bath |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@btbusinesscare another missed appointment and phone call today your service is a joke
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Jak Edgley
(@Jak_Edgley) reported
from
Calne, England
@McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂
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John Andrews
(@mitukshooter) reported
from
Trowbridge, England
@bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text
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Andrew Taylor
(@ATaylor87) reported
from
Calne, England
@bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!
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Harry
(@harrygoodfella1) reported
from
Corsham, England
Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please
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Nick Short
(@nickfshort) reported
from
Bathford, England
Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes
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Kevin Searle
(@kevins1966) reported
from
Bathford, England
Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc
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Louise Cowley
(@louise67cowley) reported
from
Bathford, England
@bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.
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Caro Valeria
(@KroValeria) reported
from
Tilshead, England
@bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here
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Gav Bailey ✋☝️
(@GavBaileyLFC) reported
from
Melksham, England
@charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍
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Martin
(@rubadubists) reported
from
Frome, England
@bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787
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Richard Giles
(@Gilly_76) reported
from
Bitton, England
@bt_uk Good morning, I still haven’t had an answer to the below. Ive wasted another 30mins on the phone trying to get through to no avail. Please cancel my BT sport.
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.
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I P
(@cyberco) reported
from
Bathford, England
@dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞
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Holly Elton
(@hols_elton) reported
from
Bradford-on-Avon, England
@bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service
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David J. Sherwood
(@davidjsherwood) reported
from
Frome, England
@bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Aideen O'Halloran
(@HalloranAideen) reported
@bt_uk Royal Mail indicate router will arrive tomorrow 2 February. So I will not have equipment today as you and your colleague confirmed. I am v disappointed but not really surprised - this is consistent with customer service approach so far, over promise, under deliver
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Jimmy
(@WorldsMan_123) reported
@Rmincher @bt_uk @TSScot They're not wrong mind, some Apple products have a bug which interferes with WiFi signals. Are you using bluetooth? That can make the issue worse.
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Dave Jameson
(@DavidJamesonUK) reported
@bt_uk Will this fix the slow line speed, buffering, dropouts and random disconnections I keep getting from my overpriced @SkyUK broadband? If so, where do I sign?
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Robyn G
(@Robyn0204) reported
@bt_uk Hey thanks James! Unfortunately they were unable to do anything, seems the letter was maybe sent in error. However, the lady I spoke to (didn’t get her name) was amazing, tried all she could to help! Thanks guys
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Trevor Whiteman
(@nongrockle) reported
@bt_uk After changing from Virgin to BT and being told they'd deal with the transfer of service.. we've been charged by both companies this month ,and very little help from either to resolve.. And calling is a joke, phone AWAYS busy
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Lancelot
(@sirlancelotdog) reported
@bt_uk Very bad service from @bt_uk. My 82 yr old friend was left with a disconnected Lifeline and without incoming calls for the past 17 days. BT keep giving me 3 day deadlines to fix it and it just doesn't get done. We don't know who can help. It's disgusting behaviour @bt_uk
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Haud yer wheesht! 💙
(@corinne_mills) reported
@bt_uk Track my fault says fix date this Wednesday
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Lizzie Collins
(@artconsult) reported
@btbusinesscare Been trying to get help for four days now and have got nowhere
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Brenda Massie
(@sheltie21) reported
Hey @bt_uk tried logging into BTwifi app but there seems to be a problem as it fails to recognise my BTID.
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Paul Bennett
(@pbennett94) reported
@bt_uk I’ve been having issues with my broadband not connecting all day today, any updates on when service will be restored?