Is BT (British Telecom) having an outage in Cirencester, Gloucestershire, England?

@BTCare Hi, I spoke to 1 of your complaints handlers yesterday: Natasha. As a resolution specialist she left a lot to be desired. Rude, condescending, arrogant, & unhelpful. As a long standing customer, I expected better.

@BTCare Super slow

@BTCare You could not be more inaccurate if you tried. You have issued me with 2 landlines, 2 cloud phones, no broadband to my business and “allegedly” fitted a hub in the wrong building which you did not have access. Cancel all my contacts.

Hey @bt_uk @BTCare @BTGroup - What a dirty, likely illegal trick.. Charging me £5 a month (without asking!) for your 'premium e-mail' that I don't want. I'm a broadband customer of yours - please contact me so we can arrange my refund ASAP. Thanks

@btsport Can I watch the football tonight? Awful service, hasn’t loaded all night on the app and I’ve missed a cracker apparently.

Hey @BTCare why is my internet speed 37Mb/s down \ 18Mb/s up when I pay for 64Mb/s down \ 20Mb/s up in Doncaster? #bt #btbroadband #speedtest

@BTCare Hi again The basic broadband we were promised whilst the fibre issue is ongoing hasn't worked all day. I was told it should work by 6pm but could take until midnight but here I am at 0046 and nothing....

@BTCare I cancelled my email with you b4 you put price up however have had notification of money owed I can’t use other methods of communication as I don’t have any other products therefor don’t have an account number I have previously spoke to 2 overseas agents to cancel

Hey @BTCare why is my internet speed 36Mb/s down \ 17Mb/s up when I pay for 64Mb/s down \ 20Mb/s up in Doncaster? #bt #btbroadband #speedtest

@BrianDrian @BTCare Would you believe a complaint was logged almost three months ago; nothing has happened with it other than a letter about a month ago apologising for the length of time dealing with it!

@OssettMike @BTCare I had the same thing when I tweeted but they seemed to get bored. Give them 24 hours and then log a complaint if it isn't sorted.

@BTCare BT DontCare - so another day of broken promise. Stayed in awaiting a call which would happen before 9pm. Nothing. 2 day wasted for something which should be simple. What does a customer have to do to get help.

@OssettMike @BTCare Just seen this via a round about route. Have you tried logging a formal complaint on the web site. You get a complaint number and then you can keep escalating. Don't do it on the phone because they will close it without your permission

@BTSportBoxing @btsport I didnt win. I had to listen to your biased commentators. **** you all

@BTCare Yep spoke to Kevin today could not resolve the problem. Now the issue I have is I’m not about to take time off work for a fault at you end.