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BT (British Telecom)

BT (British Telecom) outages and service status in Cirencester, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Cirencester, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 67% Internet (67%)
  • 33% Wi-fi (33%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cirencester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cirencester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cirencester, England

The most recent BT (British Telecom) outage reports came from the following cities: Swindon, Stroud, Gloucester, and Lechlade.

CityProblem TypeReport Time
Swindon Internet 16 days ago
Stroud Internet 17 days ago
Stroud Internet 17 days ago
Gloucester Internet 20 days ago
Lechlade Wi-fi 28 days ago
Swindon Wi-fi 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cirencester, England

Latest outage, problems and issue reports in Cirencester and nearby locations:

  • sp7861
    Salim Patel (@sp7861) reported from Gloucestershire, England

    @BTCare you were meant to call me today after i spotted you overcharged me for my broadband last month. Today i notice my speed is down to 7 mbps ! #cray #absurd #fixit or i am leaving ! Complete joke

  • mbooton
    Mike Booton (@mbooton) reported from Swindon, England

    @bt_uk Thanks for the contact but he already has this service. Unfortunately all the scammers do is use a rolling number so it's new every time they call. My Dad is no longer capable of putting numbers into a junk or block folder. We have to do it for him. So this doesn't stop calls.

  • DeanTurnbull01
    Dean Turnbull (@DeanTurnbull01) reported from Swindon, England

    @bt_uk We are moving soon slightly downhill from where we live now & at the moment we live on top of a hill so you can understand my frustration as I do pay for a service that I donโ€™t receive!

  • itsnickelflysk3
    ๐Ÿ‘๐Ÿ™ŠGill๐Ÿ˜‚๐ŸŽฉ (@itsnickelflysk3) reported from Gloucestershire, England

    @lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in ๐Ÿ˜ก๐Ÿ˜ก

  • Airborne_paddy
    JOHNNY BOY #LFC #OCSC #MUNSTERRUGBY #IRISHRUGBY (@Airborne_paddy) reported from Swindon, England

    @btsport pundits prasing Bayern when really all they've done is played for the draw. Nearly as bad as keys and ******* Gray! #LIVBAY

  • DeanTurnbull01
    Dean Turnbull (@DeanTurnbull01) reported from Swindon, England

    @btsport shite as usual pixelating on HD & sound cuts out on SD channel #neverchange #disappointing get a better service on Xbox with SkyGo app on #PremierLeague games @BTCare

  • garethbalmer
    Gareth Balmer (@garethbalmer) reported from Gloucestershire, England

    @bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasnโ€™t a fault with the manhole. My colleague has subsequently re-reported it to one of BTโ€™s many departments, which is where the barriers have come from

  • PhilJPeacock
    Phil Peacock (@PhilJPeacock) reported from South Marston, England

    @bt_uk How can we raise a formal complaint as this is unacceptable and disrespectful of our time by @OpenreachHelp - appointment was confirmed yesterday and we waited in- why couldnโ€™t someone have phoned to say unable to attend? Lack of customer service or common decency

  • bishopschaplain
    Jason Taylor โœ๏ธ (@bishopschaplain) reported from Gloucestershire, England

    Hey, @bt_uk Weโ€™re on day 3 with no internet. Reported via your text service and told it would be fixed by 4:24 pm yesterday but still not sorted.

  • MrMarkHarris
    Mark Harris (@MrMarkHarris) reported from Cirencester, England

    @btbusinesscare With respect, we have tried livechat and WhatsApp, but itโ€™s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.

  • pinkplumbing13
    Pink Plumbing ๐Ÿ’œ๐Ÿ’œ๐Ÿ’œ (@pinkplumbing13) reported from Swindon, England

    @athena_42 @bbctms The coverage/commentary on BT5 is poor! So I've put it on mute & listening to music ๐ŸŽถ @btsport

  • ChrisJSparrow88
    Sparrow (@ChrisJSparrow88) reported from Cirencester, England

    @bt_uk hi, BT estimating two days of internet outage in my area whilst they fix and issue? Very disappointing, and I have work I need to do.

  • adelemitch
    ๐™ฐ๐š๐šŽ๐š•๐šŽ ๐™ผ๐š’๐š๐šŒ๐š‘๐šŽ๐š•๐š• ๐Ÿ’™ (@adelemitch) reported from Swindon, England

    @davidjmcelroy Sadly, I donโ€™t have BTSport, so will never have to watch last nights โ€˜highlightsโ€™ (will be able to stream MGโ€™s Facebook live though)

  • isobelcommunity
    Isobel Johnson (@isobelcommunity) reported from Gloucestershire, England

    @bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?

  • SwindonTownFans
    Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • PartybeastTom
    tommy boy (@PartybeastTom) reported from Gloucestershire, England

    @btsport @SkySportsNews are you bloody serious this will cut your your sales aswell as customer's just a stupid thing to do if this is true @GaryLineker

  • JeezlouiseMegan
    Megโœจ (@JeezlouiseMegan) reported from Gloucestershire, England

    @bt_uk Iโ€™ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!

  • Iainwin
    I Win. (@Iainwin) reported from Winson, England

    @btbusinesscare I was having trouble with my by business infinity over the weekend was/is there a problem. Things timing out when connecting to internet

  • paul_owen
    Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • Glos_Lad
    Luke Wolton ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ’โšช (@Glos_Lad) reported from Brockworth, England

    @btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Dizzylizzie19
    Lizzie ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‡ฌ๐Ÿ‡ง๐ŸŒน (@Dizzylizzie19) reported

    @bt_uk Very frustrated that your new 2 step security verification is not working and apparently many cannot access their accounts. Please fix asap

  • nemurikyosirou
    Kenta (@nemurikyosirou) reported

    Hello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, Iโ€™ve been incorrectly charged ยฃ33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is

  • cakey12
    bakerbird ๎† (@cakey12) reported

    @bt_uk If your take the time to check & converse with each other you would see that several people have all been in touch saying the same thing ! Obviously it is a problem your end. Giving me another reason to leave

  • Staggly
    Paul stagg (@Staggly) reported

    @bt_uk are you not contractually supposed to prove a bill? if you wonโ€™t let me log in to my account or let me reset passwords etc to get access and still canโ€™t fix this issue after a week surely thatโ€™s breach? i will cancel my direct debit until i can access my bills

  • Glo_Thienel
    Glo ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‡ฌ๐Ÿ‡ง (@Glo_Thienel) reported

    @bt_uk Hi. I have done that, cleared. Called the number which button to press, as it's all about products, not help with online account?

  • MerriganAnn
    Ann Merrigan (@MerriganAnn) reported

    @bt_uk @bt_uk I want to give a shout out to Andy in your cancellation dept. Very helpful and resolved both my issues. Was night and day compared to the guy I spoke to a week ago

  • TruTruThinks
    Tru Benjamin (@TruTruThinks) reported

    @WeAreOpenreach @btbusinesscare @BTBusiness appalling breach of service. 4 dates have now passed where we were told broadband would be fixed. BT seem to think this is acceptable as 'it's subject to change' How are we supposed to run a business with no comms!! 4 weeks & counting

  • Aliens2back000
    WTF...๐Ÿ˜‚ (@Aliens2back000) reported

    @bt_uk I've been a long-time BT TV customer, but with only the BBC left for news (versus Sky's 10+ channels), I need better choices. Enough is enough! Please expand your news lineup or risk losing subscribers. Waiting..

  • TenFourEverton
    CFD (@TenFourEverton) reported

    @BTCare your at arrangement with EE WiFi are a joke - asking to verify getting a code then losing the screen before being able to use the code is rubbish! Why do I pay such an exorbitant sum for such crap service? #BTrubbish

  • Staggly
    Paul stagg (@Staggly) reported

    @bt_uk @arthur_mp after an hour on hold they said they had an issue and would fix in 72 hours - itโ€™s been a week and now they arenโ€™t answering