BT (British Telecom)

BT (British Telecom) Outage Report in Cirencester, Gloucestershire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cirencester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cirencester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cirencester, Gloucestershire, England 01/13/2026 13:15

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cirencester, Gloucestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Swindon, Stroud and Gloucester.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwindon Phone
United KingdomStroud E-mail
United KingdomStroud E-mail
United KingdomSwindon Wi-fi
United KingdomSwindon Internet
United KingdomSwindon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cirencester, England

Latest outage, problems and issue reports in Cirencester and nearby locations:

  • DeanTurnbull01 Dean Turnbull (@DeanTurnbull01) reported from Swindon, England

    @btsport shite as usual pixelating on HD & sound cuts out on SD channel #neverchange #disappointing get a better service on Xbox with SkyGo app on #PremierLeague games @BTCare

  • mbooton Mike Booton (@mbooton) reported from Swindon, England

    @bt_uk Thanks. After waiting on hold for 45 mins to get told that by customer services, we shall indeed be buying such a unit. I'm still surprised you can't simply block all but a handful of numbers.

  • ChrisJSparrow88 Sparrow (@ChrisJSparrow88) reported from Cirencester, England

    @bt_uk hi, BT estimating two days of internet outage in my area whilst they fix and issue? Very disappointing, and I have work I need to do.

  • DeanTurnbull01 Dean Turnbull (@DeanTurnbull01) reported from Swindon, England

    @bt_uk We are moving soon slightly downhill from where we live now & at the moment we live on top of a hill so you can understand my frustration as I do pay for a service that I don’t receive!

  • PhilJPeacock Phil Peacock (@PhilJPeacock) reported from South Marston, England

    @bt_uk How can we raise a formal complaint as this is unacceptable and disrespectful of our time by @OpenreachHelp - appointment was confirmed yesterday and we waited in- why couldn’t someone have phoned to say unable to attend? Lack of customer service or common decency

  • Glos_Lad Luke Wolton 🇬🇧🍒⚪ (@Glos_Lad) reported from Brockworth, England

    @btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!

  • itsnickelflysk3 👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in 😡😡

  • JeezlouiseMegan Meg✨ (@JeezlouiseMegan) reported from Gloucestershire, England

    @bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!

  • garethbalmer Gareth Balmer (@garethbalmer) reported from Gloucestershire, England

    @bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from

  • MrMarkHarris Mark Harris (@MrMarkHarris) reported from Cirencester, England

    @btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.

  • Jokerduo3 Matt Deane (@Jokerduo3) reported from Swindon, England

    Rant back on, why ******** am i paying £37 for @btsport only have it to watch WWE but RAW has become an unwatchable mess, I love NXT but they’ve butchered that & Smackdown, ok SD is bloody great but not worth £37 a month.

  • mbooton Mike Booton (@mbooton) reported from Swindon, England

    @bt_uk Thanks for the contact but he already has this service. Unfortunately all the scammers do is use a rolling number so it's new every time they call. My Dad is no longer capable of putting numbers into a junk or block folder. We have to do it for him. So this doesn't stop calls.

  • isobelcommunity Isobel Johnson (@isobelcommunity) reported from Gloucestershire, England

    @bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?

  • soulboyleon Leon Hitchings (@soulboyleon) reported from Brockworth, England

    @CFCMod_ #SouChe #btsport #CFC Jorghino has been awful, on 2nd goal started to try and tackle then stopped! Embarrassing our club by acting like he had been shot not just tapped in head by a ball!!

  • bishopschaplain Jason Taylor ✝️ (@bishopschaplain) reported from Gloucestershire, England

    Hey, @bt_uk We’re on day 3 with no internet. Reported via your text service and told it would be fixed by 4:24 pm yesterday but still not sorted.

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • DaveJacko60 Dave Jack (@DaveJacko60) reported from Swindon, England

    Remember when @bt_uk sent a bloke up a quarter of a mile in a helicopter and the WiFi still worked,well I’m sat in my garden and the signal is rubbish

  • adelemitch 𝙰𝚍𝚎𝚕𝚎 𝙼𝚒𝚝𝚌𝚑𝚎𝚕𝚕 💙 (@adelemitch) reported from Swindon, England

    @davidjmcelroy Sadly, I don’t have BTSport, so will never have to watch last nights ‘highlights’ (will be able to stream MG’s Facebook live though)

  • Iainwin I Win. (@Iainwin) reported from Winson, England

    @btbusinesscare I was having trouble with my by business infinity over the weekend was/is there a problem. Things timing out when connecting to internet

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • horseycraze ssɐʍ uəq (@horseycraze) reported

    @Vanarama @TheVanaramaNL @btsport And if the live product isn't that much better than the streaming one, maybe the club/league needs to look at what it can do to improve the live customer experience

  • therichyhughes Rodrick Rickrod (@therichyhughes) reported

    @VancityReynolds @Vanarama @btsport This is the problem with modern football "expand the fanbase". Football in the UK is tribal, we support our local teams, most don't want "new" supporters, day trippers or tourists.

  • kianwardgk Kian Ward (@kianwardgk) reported

    @Vanarama @TheVanaramaNL @btsport Could you also bring up the stupid embargo that’s placed on clubs stopping us sharing any form of match footage until something like 34 hours after a games finished?! That’ll really benefit ALL clubs

  • LyneMatt Matt Lyne (@LyneMatt) reported

    @Petagna @bt_uk BT are on strike. No idea if this includes the customer services side of things but it could be a contributing factor. 🤷

  • bby__felix 🐥Atlas: is broke (@bby__felix) reported

    @VancityReynolds @Vanarama @btsport I may not understand what’s going on but I have to support the 9th member of Stray kids 🤷🏽

  • griffinmunster 💙griffinmunster💙 (@griffinmunster) reported

    @bt_uk Well thanks but You could give her unlimited data & it wouldn’t help much, despite your coverage maps saying otherwise, to make a call on her mobile she has to virtually hang out of her living room window. This also leaves her with no tv because all her tv is via streaming.

  • rah1m rahim ahmed (@rah1m) reported

    @BTCare No Internet at SW8 2JE - is there any on going issues?

  • FullyLV 💎💎fully_lv (@FullyLV) reported

    @bt_uk I cancelled my order because of your poor service but I've just received an email saying engineer is still coming 2moro?! I have no interest in wasting time calling your your rubbish customer service - hoping twitter team is better and will resolve - Order No : GBTH074158

  • griffinmunster 💙griffinmunster💙 (@griffinmunster) reported

    @bt_uk So nothing is going to be done. A months notice to start new service & couldn’t even manage with that. Lol terrible

  • rah1m rahim ahmed (@rah1m) reported

    @bt_uk - no internet service at SW8 2JE for 7 days straight. Whats going on?