BT (British Telecom) Outage in Cirencester, Gloucestershire, England

@bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from

@btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.

@bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!

@btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!

@davidjmcelroy Sadly, I don’t have BTSport, so will never have to watch last nights ‘highlights’ (will be able to stream MG’s Facebook live though)

@bt_uk Thanks. After waiting on hold for 45 mins to get told that by customer services, we shall indeed be buying such a unit. I'm still surprised you can't simply block all but a handful of numbers.

@bt_uk Thanks for the contact but he already has this service. Unfortunately all the scammers do is use a rolling number so it's new every time they call. My Dad is no longer capable of putting numbers into a junk or block folder. We have to do it for him. So this doesn't stop calls.

@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

@JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

@btsport shite as usual pixelating on HD & sound cuts out on SD channel #neverchange #disappointing get a better service on Xbox with SkyGo app on #PremierLeague games @BTCare

@btbusinesscare I was having trouble with my by business infinity over the weekend was/is there a problem. Things timing out when connecting to internet

@bt_uk We are moving soon slightly downhill from where we live now & at the moment we live on top of a hill so you can understand my frustration as I do pay for a service that I don’t receive!

Remember when @bt_uk sent a bloke up a quarter of a mile in a helicopter and the WiFi still worked,well I’m sat in my garden and the signal is rubbish

@btsport @SkySportsNews are you bloody serious this will cut your your sales aswell as customer's just a stupid thing to do if this is true @GaryLineker

I’d rather hear my own nan choke than listen to @RobbieSavage8 “commentate” on @btsport #ARSVAL currently got peppa pig on my headphones watching this shit.

@BTCare you were meant to call me today after i spotted you overcharged me for my broadband last month. Today i notice my speed is down to 7 mbps ! #cray #absurd #fixit or i am leaving ! Complete joke

Steve mcmanan how ******** do bt let u do commentary your a scouse ****. Not bias or anything 🤔 Look at your comments before the game about Man U, shut u **** up now ain’t it. Ysb! @btsport

@btsport pundits prasing Bayern when really all they've done is played for the draw. Nearly as bad as keys and ******* Gray! #LIVBAY

@bt_uk I’m loosing my frigging mind I’m trying to contact you about my friends (he’s 97) phone and broadband being down. Just tried to call says enter number your calling about I do then nothing. Yesterday I was inadvertently texting EE because it was on your website!

@bt_uk why is my internet not working ?! DM

@bt_uk I tried this last night and I've not had any issues since but will let you know if/when I do

@bt_uk Please see previous tweets in this thread. WiFi signal has been dropping regularly at random times throughout the day, usually for between 5-30 mins

@bt_uk Internet down since 8.30pm last night. Got a son trying to finish college work and I have work to do from home. Told fixed by 3am then moved to 4.46am. Now saying they dont KNOW when. Sending mini hub but wont be here till Monday what use is that??! Rubbish!!!

@bt_uk Internet went down 6 days ago. 6 DAYS!! All I get is sympathetic phone calls. Not good enough.

@CharlieCFC05 @bt_uk what's so bad about liking your own tweets?

@bt_uk you've not reconnected me for 6 days. 6 DAYS!! Awful service. You need to kick @OpenreachHelp into touch

@bt_uk Looks like it was a Mac/Safari issue rebooted and all working thanks.

@bt_uk I did thanks, just waiting for the engineer to fix it.