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BT (British Telecom)

BT (British Telecom) Outage Report in Cirencester, Gloucestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Cirencester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cirencester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Cirencester, England

The most recent BT (British Telecom) outage reports came from the following cities: Gloucester, Stroud, Lechlade, and Swindon.

CityProblem TypeReport Time
Gloucester Phone 14 hours ago
Stroud Internet 11 days ago
Gloucester Phone 12 days ago
Stroud Internet 12 days ago
Gloucester Internet 16 days ago
Lechlade Internet 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cirencester, England

Latest outage, problems and issue reports in Cirencester and nearby locations:

  • ChrisJSparrow88
    Sparrow (@ChrisJSparrow88) reported from Cirencester, England

    @bt_uk hi, BT estimating two days of internet outage in my area whilst they fix and issue? Very disappointing, and I have work I need to do.

  • Glos_Lad
    Luke Wolton 🇬🇧🍒⚪ (@Glos_Lad) reported from Brockworth, England

    @btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!

  • PartybeastTom
    tommy boy (@PartybeastTom) reported from Gloucestershire, England

    @btsport @SkySportsNews are you bloody serious this will cut your your sales aswell as customer's just a stupid thing to do if this is true @GaryLineker

  • Iainwin
    I Win. (@Iainwin) reported from Winson, England

    @btbusinesscare I was having trouble with my by business infinity over the weekend was/is there a problem. Things timing out when connecting to internet

  • DeanTurnbull01
    Dean Turnbull (@DeanTurnbull01) reported from Swindon, England

    @bt_uk We are moving soon slightly downhill from where we live now & at the moment we live on top of a hill so you can understand my frustration as I do pay for a service that I don’t receive!

  • PhilJPeacock
    Phil Peacock (@PhilJPeacock) reported from South Marston, England

    @bt_uk How can we raise a formal complaint as this is unacceptable and disrespectful of our time by @OpenreachHelp - appointment was confirmed yesterday and we waited in- why couldn’t someone have phoned to say unable to attend? Lack of customer service or common decency

  • JeezlouiseMegan
    Meg✨ (@JeezlouiseMegan) reported from Gloucestershire, England

    @bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!

  • paul_owen
    Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • DaveJacko60
    Dave Jack (@DaveJacko60) reported from Swindon, England

    Remember when @bt_uk sent a bloke up a quarter of a mile in a helicopter and the WiFi still worked,well I’m sat in my garden and the signal is rubbish

  • MrMarkHarris
    Mark Harris (@MrMarkHarris) reported from Cirencester, England

    @btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.

  • isobelcommunity
    Isobel Johnson (@isobelcommunity) reported from Gloucestershire, England

    @bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?

  • mbooton
    Mike Booton (@mbooton) reported from Swindon, England

    @bt_uk Thanks for the contact but he already has this service. Unfortunately all the scammers do is use a rolling number so it's new every time they call. My Dad is no longer capable of putting numbers into a junk or block folder. We have to do it for him. So this doesn't stop calls.

  • itspaulbunney
    Paul Bunney (@itspaulbunney) reported from Swindon, England

    I’d rather hear my own nan choke than listen to @RobbieSavage8 “commentate” on @btsport #ARSVAL currently got peppa pig on my headphones watching this shit.

  • Jokerduo3
    Matt Deane (@Jokerduo3) reported from Swindon, England

    Rant back on, why ******** am i paying £37 for @btsport only have it to watch WWE but RAW has become an unwatchable mess, I love NXT but they’ve butchered that & Smackdown, ok SD is bloody great but not worth £37 a month.

  • itsnickelflysk3
    👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in 😡😡

  • SwindonTownFans
    Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • adelemitch
    𝙰𝚍𝚎𝚕𝚎 𝙼𝚒𝚝𝚌𝚑𝚎𝚕𝚕 💙 (@adelemitch) reported from Swindon, England

    @davidjmcelroy Sadly, I don’t have BTSport, so will never have to watch last nights ‘highlights’ (will be able to stream MG’s Facebook live though)

  • mbooton
    Mike Booton (@mbooton) reported from Swindon, England

    @bt_uk Thanks. After waiting on hold for 45 mins to get told that by customer services, we shall indeed be buying such a unit. I'm still surprised you can't simply block all but a handful of numbers.

  • garethbalmer
    Gareth Balmer (@garethbalmer) reported from Gloucestershire, England

    @bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from

  • DeanTurnbull01
    Dean Turnbull (@DeanTurnbull01) reported from Swindon, England

    @btsport shite as usual pixelating on HD & sound cuts out on SD channel #neverchange #disappointing get a better service on Xbox with SkyGo app on #PremierLeague games @BTCare

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • alliejc
    Allie Chesters (@alliejc) reported

    @bt_uk Thank you have done that. I want to either stay on current package or drop down but I cant access any of the information. I can see offers for new customers but the moment I log in it tells me no personalised deals are available so I can't see what I might like to switch to.

  • MojoJojo780
    Johanna Courtney (@MojoJojo780) reported

    2/ ... has been a challenge this year. She’s had her account since the 70s and never pays late. I stressed when I spoke to @bt_uk in her presence on her behalf in Oct NOT to cut her off and to have a note on her account that she’s vulnerable. I have just sat with her to do a...

  • ymarson
    Yoel Marson (@ymarson) reported

    Moved to EE for bband to get a better service for 3rd of the price but then slap on the wrist BTs term. charge offsets all gains! @BTCare

  • alliejc
    Allie Chesters (@alliejc) reported

    @bt_uk I need to renew my contract but every time I try I'm just seeing a message saying personalised offers aren't available. I've been told to call value team but due to hearing issues this isn't really best option for me. I just want to renew online.

  • CallanCharlotte
    Charlotte callan (@CallanCharlotte) reported

    Seriously debating cancelling my installation of @bt_uk. Calling about my visit tomorrow and already 30 mins on hold! At least virgin have live chat 😩 why is customer service ridiculous.

  • LinaAnaleena
    Lina Hamed@ANALEENA® (@LinaAnaleena) reported

    @bt_uk Still having problems....

  • samhoulden
    Samta MF Claws (@samhoulden) reported

    Your app asks me to use Livechat. I then complete ALL of the details to do so & then get told there are no agents available even to do Livechat. @bt_uk really surpassing themselves in the terrible customer service area here. (Over half an hour on hold now)

  • PBuckle22
    Peter Buckle (@PBuckle22) reported

    @bt_uk Hi Michaela I've tried this, however we keep getting a red light above the signal indicator (which is what the issue was previously) does this mean there is no signal available for it to work? I've tried the hub around the house

  • ColinGraymatter
    Colin Gray (@ColinGraymatter) reported

    @BTCare are a case study in poor customer service. More than 1 hour on hold so far, spoken to 3 people (1 incredibly rude) and still not through the right team. I’d cancel my contract but I’m tied in until Jan ‘22

  • ComXcomics
    Eddie Krueger (@ComXcomics) reported

    @bt_uk You carry on with the back-slapping. I'll just sit here for another six weeks waiting for someone from some team somewhere in the UK who can actually resolve my problem, or maybe customer complaints might even call me back one day...?