BT (British Telecom)

BT (British Telecom) Outage Report in Cirencester, Gloucestershire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cirencester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cirencester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cirencester, Gloucestershire, England 01/10/2026 15:00

January 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cirencester, Gloucestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Swindon, Stroud and Gloucester.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwindon Phone
United KingdomStroud E-mail
United KingdomStroud E-mail
United KingdomSwindon Wi-fi
United KingdomSwindon Internet
United KingdomSwindon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cirencester, England

Latest outage, problems and issue reports in Cirencester and nearby locations:

  • mbooton Mike Booton (@mbooton) reported from Swindon, England

    @bt_uk Thanks. After waiting on hold for 45 mins to get told that by customer services, we shall indeed be buying such a unit. I'm still surprised you can't simply block all but a handful of numbers.

  • Glos_Lad Luke Wolton 🇬🇧🍒⚪ (@Glos_Lad) reported from Brockworth, England

    @btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!

  • garethbalmer Gareth Balmer (@garethbalmer) reported from Gloucestershire, England

    @bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from

  • JeezlouiseMegan Meg✨ (@JeezlouiseMegan) reported from Gloucestershire, England

    @bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!

  • Jokerduo3 Matt Deane (@Jokerduo3) reported from Swindon, England

    Rant back on, why ******** am i paying £37 for @btsport only have it to watch WWE but RAW has become an unwatchable mess, I love NXT but they’ve butchered that & Smackdown, ok SD is bloody great but not worth £37 a month.

  • sp7861 Salim Patel (@sp7861) reported from Gloucestershire, England

    @BTCare you were meant to call me today after i spotted you overcharged me for my broadband last month. Today i notice my speed is down to 7 mbps ! #cray #absurd #fixit or i am leaving ! Complete joke

  • ChrisJSparrow88 Sparrow (@ChrisJSparrow88) reported from Cirencester, England

    @bt_uk hi, BT estimating two days of internet outage in my area whilst they fix and issue? Very disappointing, and I have work I need to do.

  • adelemitch 𝙰𝚍𝚎𝚕𝚎 𝙼𝚒𝚝𝚌𝚑𝚎𝚕𝚕 💙 (@adelemitch) reported from Swindon, England

    @davidjmcelroy Sadly, I don’t have BTSport, so will never have to watch last nights ‘highlights’ (will be able to stream MG’s Facebook live though)

  • mbooton Mike Booton (@mbooton) reported from Swindon, England

    @bt_uk Thanks for the contact but he already has this service. Unfortunately all the scammers do is use a rolling number so it's new every time they call. My Dad is no longer capable of putting numbers into a junk or block folder. We have to do it for him. So this doesn't stop calls.

  • itspaulbunney Paul Bunney (@itspaulbunney) reported from Swindon, England

    I’d rather hear my own nan choke than listen to @RobbieSavage8 “commentate” on @btsport #ARSVAL currently got peppa pig on my headphones watching this shit.

  • MrMarkHarris Mark Harris (@MrMarkHarris) reported from Cirencester, England

    @btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.

  • PhilJPeacock Phil Peacock (@PhilJPeacock) reported from South Marston, England

    @bt_uk How can we raise a formal complaint as this is unacceptable and disrespectful of our time by @OpenreachHelp - appointment was confirmed yesterday and we waited in- why couldn’t someone have phoned to say unable to attend? Lack of customer service or common decency

  • PartybeastTom tommy boy (@PartybeastTom) reported from Gloucestershire, England

    @btsport @SkySportsNews are you bloody serious this will cut your your sales aswell as customer's just a stupid thing to do if this is true @GaryLineker

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • DaveJacko60 Dave Jack (@DaveJacko60) reported from Swindon, England

    Remember when @bt_uk sent a bloke up a quarter of a mile in a helicopter and the WiFi still worked,well I’m sat in my garden and the signal is rubbish

  • DeanTurnbull01 Dean Turnbull (@DeanTurnbull01) reported from Swindon, England

    @bt_uk We are moving soon slightly downhill from where we live now & at the moment we live on top of a hill so you can understand my frustration as I do pay for a service that I don’t receive!

  • Iainwin I Win. (@Iainwin) reported from Winson, England

    @btbusinesscare I was having trouble with my by business infinity over the weekend was/is there a problem. Things timing out when connecting to internet

  • isobelcommunity Isobel Johnson (@isobelcommunity) reported from Gloucestershire, England

    @bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?

  • DeanTurnbull01 Dean Turnbull (@DeanTurnbull01) reported from Swindon, England

    @btsport shite as usual pixelating on HD & sound cuts out on SD channel #neverchange #disappointing get a better service on Xbox with SkyGo app on #PremierLeague games @BTCare

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lilyhughes2020 lilyhughes2020 (@lilyhughes2020) reported

    @bt_uk Day 27 without internet and another phone call where your customer service team hangs up on me mid sentence. Can I please have some further help as this is ridiculous!

  • _ShieldPest Shield Pest Management (@_ShieldPest) reported

    @btbusinesscare Hi, I have had a conversation with the robot on WhatsApp, no use whatsoever. I cannot log in to the link you have sent, one of the many things I need help with and it says I can no longer direct message on the final link!

  • Emmamoorhouse ELM (@Emmamoorhouse) reported

    @1cornishblue @btsport BT Sport are awful!

  • LizBarr98512985 Liz B (@LizBarr98512985) reported

    @bt_uk @EE If you have an option to sign up with another provider, do it! I am fed up with BT wasting my time and not providing the service I am paying for. Complaint has yeilded no resolution. Totally shambolic, and appalling comms.

  • LizBarr98512985 Liz B (@LizBarr98512985) reported

    @bt_uk @btsport It's frustrating enough living in a pandemic and all the restrictions it brings, but BT have taken it to a whole new level. Months after being talked into getting fibre, I still don't have a proper service. My complaint has not been followed up, and I get no reply to texts.

  • davebrowntweets Dave Brown (@davebrowntweets) reported

    @bt_uk Thanks but I know how to contact BT. The problem is that I keep having to do so every couple of days spending an hour on the phone each time because @bt_uk don’t call back. The problem is when something not working, just offering the same again.

  • ConnielaConifer Connie McF 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@ConnielaConifer) reported

    @bt_uk Thank you for your response. The issue with the BT App has been going on for a long time - the login simply doesn't work. I have previously spoken to your colleagues and it has been "escalated" as no reason for this has been found but it still isn't working. I have managed to...

  • davebrowntweets Dave Brown (@davebrowntweets) reported

    @bt_uk @bbcbitesize Unfortunately @bt_uk having detrimental effect on my kids learning by leaving us without broadband for weeks, plus impact on 2 adults working from home. Worse is the customer service, promising call backs that never happen. And hours spent ringing them and costs of phone data.

  • KazzaY17 Kaz🎁 (@KazzaY17) reported

    @randomlegend @bt_uk We tend to get BT so we get BT sports included, but its ****

  • davebrowntweets Dave Brown (@davebrowntweets) reported

    @bt_uk Any chance of a solution? E.g. sorry for the problems for you and your family. Please DM me your details and I will ensure that the people who have committed to calling you back will do so within the next two hours Would that be possible?