BT (British Telecom)

BT (British Telecom) Outage Report in Gloucestershire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gloucestershire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gloucestershire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Gloucestershire, England 12/03/2025 16:45

December 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gloucestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Dursley, Cheltenham, Gloucester and Stroud.

Loading map, please wait...
City Problem Type Report Time
United KingdomDursley Internet
United KingdomCheltenham Internet
United KingdomGloucester Internet
United KingdomCheltenham Internet
United KingdomCheltenham Internet
United KingdomCheltenham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Gloucestershire, England

Latest outage, problems and issue reports in Gloucestershire and nearby locations:

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    @seanbaker87 @bt_uk It's a joke ain't it! We've paid every month for last two years for **** WiFi then get hit with that 😡

  • JeezlouiseMegan Meg✨ (@JeezlouiseMegan) reported from Gloucestershire, England

    @bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    Never using @bt_uk Internet in my life again, robbing bastards, poor Internet over the last 2 years with drop outs non stop then being charged £400 after we've moved house looool, shocking.

  • soulboyleon Leon Hitchings (@soulboyleon) reported from Brockworth, England

    @CFCMod_ #SouChe #btsport #CFC Jorghino has been awful, on 2nd goal started to try and tackle then stopped! Embarrassing our club by acting like he had been shot not just tapped in head by a ball!!

  • WarthogOld old_warthog (@WarthogOld) reported from Churchdown, England

    @bt_uk What a pathetic complaints service you have led me to, cannot negotiate my way around it, given up trying to use it and not willing to waste any more time on it, here is the what 3 words reference if you care to come back and clean your mess up. ///monorail.park.fruitcake

  • Robbo01 Rob Walters (@Robbo01) reported from The Leigh, England

    Jesus Christ how bloody biased are the @btsport commentary!!! So bad I’m suprised they can breath being so far up the *** of city! Thought they were supposed to be impartial?????

  • bishopschaplain Jason Taylor ✝️ (@bishopschaplain) reported from Gloucestershire, England

    Hey, @bt_uk We’re on day 3 with no internet. Reported via your text service and told it would be fixed by 4:24 pm yesterday but still not sorted.

  • ChrisJSparrow88 Sparrow (@ChrisJSparrow88) reported from Cirencester, England

    @bt_uk hi, BT estimating two days of internet outage in my area whilst they fix and issue? Very disappointing, and I have work I need to do.

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

  • nismoneil Neil1878 ⚽ (@nismoneil) reported from Whitminster, England

    After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional

  • isobelcommunity Isobel Johnson (@isobelcommunity) reported from Gloucestershire, England

    @bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?

  • Everlands_001 Andy Browne (@Everlands_001) reported from Dursley, England

    He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.

  • MrMarkHarris Mark Harris (@MrMarkHarris) reported from Cirencester, England

    @btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.

  • Glos_Lad Luke Wolton 🇬🇧🍒⚪ (@Glos_Lad) reported from Brockworth, England

    @btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!

  • Mark_P0x0n 𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England

    @bt_uk with "Digital Voice" will the emergency services still be able to trace my precise address when I call 999 on my landline?

  • EllieJHeeley Ellen Heeley (@EllieJHeeley) reported from Tewkesbury, England

    2) We had an engineer in May this year who fixed our problem and our speed went to over 40mb. In the last few weeks it reduced to 7. #britishtelecom #Broadband @btsport we pay over £40 for BT Sport too (and get sky included), which we already pay for through sky. shocking service

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • Tomcat20M Matt (@Tomcat20M) reported from Bishop's Cleeve, England

    @BTCare how do I speak to someone about my contract and issues I have

  • garethbalmer Gareth Balmer (@garethbalmer) reported from Gloucestershire, England

    @bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from

  • itsnickelflysk3 👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in 😡😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tdavies1001 Thomas Davies (@tdavies1001) reported

    @bt_uk you guys are really rubbish (being polite). After moving house over a month ago I still don't have Internet and now offered 23rd December... Helpful for someone who lives with a person who is at risk... What do I need to do to get bloody broadband! @ThreeUK can you help?

  • tdavies1001 Thomas Davies (@tdavies1001) reported

    @bt_uk Hi Lisa. But we had open reach previously. They came and fitted a master socket. Said that had done everything. When the bt engineer was suppose to arrive they never did.... Not exactly confidence boosting...

  • LordBrown TheDukeofBrown (@LordBrown) reported

    @bt_uk No idea why a telephone company is lecturing me on turning my heating down

  • JuliaHolland Julia Holland (@JuliaHolland) reported

    Terrible service @bt_uk House move booked in midNov. Date for connect given Dec6, follow up says can’t meet date, updated to Dec16, BUT house no incorrect &cannot be amended!! They CANCEL original order. Almost 2hr call & date Jan22! Plus I heard ‘see if u can get a £ out of her

  • COYIRONS COYIRONS ⚒⚒⚒ (@COYIRONS) reported

    @btsport Starting a campaign to highlight dubious BT practices. Businesses are obliged to treat consumers fairly. For BT to take payments twice from me and refuse a full refund after it has been proven is unacceptable. Please RT if you agree.

  • EV_Chief AndiW (@EV_Chief) reported

    @OpenreachHelp It’s @bt_uk honestly we had broadband and now we don’t and for some reason have to have a new line fitted which can’t be done to 31st when open reach can come do it, so you are both aware of this issue it’s been escalated with BT

  • markyymcintosh Markymcintosh (@markyymcintosh) reported

    @ibroxrocks @btsport Terrible terrible coverage, even worse than the England performance!

  • GGZiiSocial Zii (@GGZiiSocial) reported

    @bt_uk Yeah that's the issue the numbers seem fine but it's not. Sadly 7.5 Upload isn't really enough and it's not consistent but I literally can't buy more, thanks for your help.

  • mdcpom mdcpom (@mdcpom) reported

    @btsport @btsportwwe Your Smackdown highlights programme is all over the place. Sort it out. @FiteTV managed to sort out the issues with AEW last week quite quickly, they are showing you up.

  • BradHead18 Brad Head (@BradHead18) reported

    @bt_uk Hi bt my WiFi has not been working correctly for a couple of days I normally get 20mbps but I’ve been getting 2-4mbps. Can you tell me if there is a problem in my area ?