BT (British Telecom)

BT (British Telecom) Outage Report in Gloucestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gloucestershire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gloucestershire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Gloucestershire, England 11/13/2025 14:30

November 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gloucestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Cheltenham, Stroud and Stonehouse.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheltenham Internet
United KingdomCheltenham Internet
United KingdomCheltenham E-mail
United KingdomStroud Wi-fi
United KingdomStroud Phone
United KingdomStroud Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Gloucestershire, England

Latest outage, problems and issue reports in Gloucestershire and nearby locations:

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @DFletcherSport @btsport Steve mcmanaman is quite a good co commentator but please no more Liverpool matches! Embarrassingly biased!! Cannot help himself!

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    Never using @bt_uk Internet in my life again, robbing bastards, poor Internet over the last 2 years with drop outs non stop then being charged £400 after we've moved house looool, shocking.

  • garethbalmer Gareth Balmer (@garethbalmer) reported from Gloucestershire, England

    @bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from

  • JeezlouiseMegan Meg✨ (@JeezlouiseMegan) reported from Gloucestershire, England

    @bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!

  • ssnjimb James Stephenson 🦜🦜😇😇 ♥️♥️ (@ssnjimb) reported from Cheltenham, England

    @DreamflightPat @bt_uk @BTCare please help @DreamflightPat

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • Everlands_001 Andy Browne (@Everlands_001) reported from Dursley, England

    He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.

  • ChrisJSparrow88 Sparrow (@ChrisJSparrow88) reported from Cirencester, England

    @bt_uk hi, BT estimating two days of internet outage in my area whilst they fix and issue? Very disappointing, and I have work I need to do.

  • Caitlin91696322 Caitlin Lochhead (@Caitlin91696322) reported from Tewkesbury, England

    We were then promised temporary copper but of course that has not been delivered and we don’t have anything still! I am so disappointed and dissatisfied with the help we have been given and we are all so annoyed we still have no broadband @bt_uk @WeAreOpenreach @OpenreachHelp

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • Robbo01 Rob Walters (@Robbo01) reported from The Leigh, England

    Jesus Christ how bloody biased are the @btsport commentary!!! So bad I’m suprised they can breath being so far up the *** of city! Thought they were supposed to be impartial?????

  • MrMarkHarris Mark Harris (@MrMarkHarris) reported from Cirencester, England

    @btbusinesscare With respect, we have tried livechat and WhatsApp, but it’s just time wasted repeating the case yet again as no-one has access to the same customer management system. One colleague spent 4 hours on the phone and another 3 hours.

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

  • Glos_Lad Luke Wolton 🇬🇧🍒⚪ (@Glos_Lad) reported from Brockworth, England

    @btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!

  • Tomcat20M Matt (@Tomcat20M) reported from Bishop's Cleeve, England

    @BTCare how do I speak to someone about my contract and issues I have

  • nismoneil Neil1878 ⚽ (@nismoneil) reported from Whitminster, England

    After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional

  • RicardowithT Ricardo (@RicardowithT) reported from Hardwicke, England

    @TalkTalk could you please cancel my order. Go live was yesterday. No service or router received yet. Going back to @bt_uk

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    @seanbaker87 @bt_uk It's a joke ain't it! We've paid every month for last two years for **** WiFi then get hit with that 😡

  • Mark_P0x0n 𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England

    @bt_uk with "Digital Voice" will the emergency services still be able to trace my precise address when I call 999 on my landline?

  • isobelcommunity Isobel Johnson (@isobelcommunity) reported from Gloucestershire, England

    @bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidGArnold DavidGArnold (@DavidGArnold) reported

    @bt_uk Hello . Over the last 3 hours on the phone being asked the same question you ask here ... two engineer visits later ( both unlogged at your end ) two changes of hardware ( unlogged at your end ) I’m being charged to cancel as I won’t agree to do it a third time

  • DavidGArnold DavidGArnold (@DavidGArnold) reported

    2. @bt_uk me: “ I really need a whole banana a month . I’ll have to Cancel the contract for a years worth of whole bananas “ BT” ok ... that’ll be £215 to cancel “

  • Ryan_Sweetman1 Ryan Sweetman (@Ryan_Sweetman1) reported

    Game is gone. Never a pen. Anyone care to tell me though why Alexander- Arnold wasn’t sent off then? Is it because it isn’t David Luiz? @btsport please can you ask Peter Walton for me? #LIVEVE

  • harryrule99 Harryrule99 (@harryrule99) reported

    @btsport Great finish but my god why has that Schalke defender not gone and headed that out...? So poor

  • Matt_p_lambert Matt Lambert* 🔥96🔥 (@Matt_p_lambert) reported

    @CameronLamber20 @btsport *******... He's ridiculous

  • Bertilak Bertilak 💙 (@Bertilak) reported

    @DavidGArnold @bt_uk Make a complaint against them via Oftel if they won’t do the right thing. Am so glad I switched to Sky, they’ve been great, even when there have been problems (which were actually caused by BT as it turned out!)

  • WolfSkullJack WolfSkullJack (@WolfSkullJack) reported

    @bt_uk are there any issues with internet in Cheltenham?? We’ve checked the status section on the website and no problem is listed

  • arisonsned Alison’s head (@arisonsned) reported

    @DavidGArnold @bt_uk They are ALL terrible and they don't care. Talk Talk, Sky, BT, No Banana. They hope they exhaust you enough so you'll give up. Took nine months to sort sky, six with Talk Talk.

  • smjd1401 smjd1401 (@smjd1401) reported

    @bt_uk stop being such 🤡 Your service is pathetic. Boxes are coming back 🧩 style

  • caseyjxyne casey (@caseyjxyne) reported

    @bt_uk It would appear that you still have the ability to fast track people despite engineers being so busy. Faulty lines that are still semi-functioning can be prioritised, so why can’t those who have absolutely no service at all? So far you have been no help at all