BT (British Telecom) Outage Report in Cheltenham, Gloucestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stroud, Gloucester and Tewkesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud |
Internet | |
| Gloucester |
Phone | |
| Stroud |
Internet | |
| Gloucester |
Internet | |
| Tewkesbury |
||
| Gloucester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Leon Hitchings
(@soulboyleon) reported
from
Brockworth, England
@CFCMod_ #SouChe #btsport #CFC Jorghino has been awful, on 2nd goal started to try and tackle then stopped! Embarrassing our club by acting like he had been shot not just tapped in head by a ball!!
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Ellen Heeley
(@EllieJHeeley) reported
from
Tewkesbury, England
2) We had an engineer in May this year who fixed our problem and our speed went to over 40mb. In the last few weeks it reduced to 7. #britishtelecom #Broadband @btsport we pay over £40 for BT Sport too (and get sky included), which we already pay for through sky. shocking service
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𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR
(@Mark_P0x0n) reported
from
Tewkesbury, England
@bt_uk with "Digital Voice" will the emergency services still be able to trace my precise address when I call 999 on my landline?
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Jason Taylor ✝️
(@bishopschaplain) reported
from
Gloucestershire, England
Hey, @bt_uk We’re on day 3 with no internet. Reported via your text service and told it would be fixed by 4:24 pm yesterday but still not sorted.
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Neil1878 ⚽
(@nismoneil) reported
from
Whitminster, England
After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional
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Grant
(@Grantkunta13) reported
from
Tewkesbury, England
@seanbaker87 @bt_uk It's a joke ain't it! We've paid every month for last two years for **** WiFi then get hit with that 😡
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James Stephenson 🦜🦜😇😇 ♥️♥️
(@ssnjimb) reported
from
Cheltenham, England
@DreamflightPat @bt_uk @BTCare please help @DreamflightPat
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Paul
(@paul_owen) reported
from
Chalford, England
@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
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Rob Walters
(@Robbo01) reported
from
The Leigh, England
Jesus Christ how bloody biased are the @btsport commentary!!! So bad I’m suprised they can breath being so far up the *** of city! Thought they were supposed to be impartial?????
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Isobel Johnson
(@isobelcommunity) reported
from
Gloucestershire, England
@bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?
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👍🙊Gill😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in 😡😡
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Grant
(@Grantkunta13) reported
from
Tewkesbury, England
Never using @bt_uk Internet in my life again, robbing bastards, poor Internet over the last 2 years with drop outs non stop then being charged £400 after we've moved house looool, shocking.
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Caitlin Lochhead
(@Caitlin91696322) reported
from
Tewkesbury, England
We were then promised temporary copper but of course that has not been delivered and we don’t have anything still! I am so disappointed and dissatisfied with the help we have been given and we are all so annoyed we still have no broadband @bt_uk @WeAreOpenreach @OpenreachHelp
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Gareth Balmer
(@garethbalmer) reported
from
Gloucestershire, England
@bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from
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Luke Wolton 🇬🇧🍒⚪
(@Glos_Lad) reported
from
Brockworth, England
@btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!
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Matt
(@Tomcat20M) reported
from
Bishop's Cleeve, England
@BTCare how do I speak to someone about my contract and issues I have
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old_warthog
(@WarthogOld) reported
from
Churchdown, England
@bt_uk What a pathetic complaints service you have led me to, cannot negotiate my way around it, given up trying to use it and not willing to waste any more time on it, here is the what 3 words reference if you care to come back and clean your mess up. ///monorail.park.fruitcake
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Meg✨
(@JeezlouiseMegan) reported
from
Gloucestershire, England
@bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!
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John Pickup
(@john_glos) reported
from
Bishop's Cleeve, England
@DFletcherSport @btsport Steve mcmanaman is quite a good co commentator but please no more Liverpool matches! Embarrassingly biased!! Cannot help himself!
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Swindon Town Fans
(@SwindonTownFans) reported
from
Stratton, England
@JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Karl Drinkwater 🥤
(@karldrinkwater) reported
@bt_uk The problem isn't something you will be able to help with. One of my Simpler Networks powerline adapters stopped working. Totally dead. Probably the fuse. I removed the four screws to check but it still won't open. I wanted to know if there's a catch, or a fifth screw I missed.
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AJ💙🌈🩻
(@pigatatatty) reported
@bt_uk so one again you are adding boosts to my mothers bill that haven’t been asked for, your customer service is non existent and after an hour on the phone she is suddenly not the primary account holder! Disgraceful
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jimmy
(@i8wigan) reported
@bt_uk To be honest our contract is up at the end of next month so we will be switching the service is shocking. I won't be sorry to leave if I'm totally honest with you.
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James Shearer
(@ShearerJ89) reported
@BTCare could you please send an engineer out. Terrible connection issues all the time, I work for openreach and the tests I’ve carried out are awful. I’d look into it more but I haven’t got the time and my property isn’t on the patch I work from. Thanks
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Nigel Haynes
(@comicbooknigel) reported
@bt_uk Any reason my internet is so damn slow today? Can’t get through a tv programme without buffering multiple times
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Karl Drinkwater 🥤
(@karldrinkwater) reported
@bt_uk Tech support. I was told: "They can be reached at: 0800 218 2182 Or 0808 100 6116 Or 0800 145 6789 Timings : 9am to 5:30pm on Mon-Fri and 9am to 2pm on Sat" Try 0800 218 2182 and press 2, see if it hangs up on you as well.
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Peter Drage
(@PeterDrage) reported
@bt_uk Do you have anymore information and an ETA it has now been 9 hours without Internet. For those of us that work from home and relay on connectivity it is not acceptable having no information on what the issue is or and ETA.
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Ed Page
(@EdPage_) reported
@bt_uk any update on issues in Milton Keynes. Sky Broadband been down since 5:30am. Was this a planned event? What’s the issue? When will it be up again?
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gentleybentley
(@gentlybentley) reported
@bt_uk What’s the simplest way to check on the status of the major internet outage in Milton Keynes if you do not have a land-line number as part of your package (ie: internet only)?
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Mr_CPettit
(@Mr_CPettit) reported
@bt_uk I’m afraid we’ve already had line tests run, and lots of contact from BT (which I appreciate). The problem is clearly @OpenreachHelp , but they are not fixing the issue quickly. How can me and my neighbours put pressure on open reach? We need this fixing very quickly for work.