BT (British Telecom)

BT (British Telecom) Outage Report in Cheltenham, Gloucestershire, England

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The latest reports from users having issues in Cheltenham come from postal codes GL50.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cheltenham, Gloucestershire, England 05/17/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cheltenham, Gloucestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Gloucester, Stroud, Cheltenham and Stonehouse.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Phone
United KingdomGloucester Phone
United KingdomStroud Internet
United KingdomCheltenham Phone
United KingdomGloucester Internet
United KingdomGloucester Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • nismoneil Neil1878 ⚽ (@nismoneil) reported from Whitminster, England

    After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional

  • Glos_Lad Luke Wolton 🇬🇧🍒⚪ (@Glos_Lad) reported from Brockworth, England

    @btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!

  • itsnickelflysk3 👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in 😡😡

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    @seanbaker87 @bt_uk It's a joke ain't it! We've paid every month for last two years for **** WiFi then get hit with that 😡

  • JeezlouiseMegan Meg✨ (@JeezlouiseMegan) reported from Gloucestershire, England

    @bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!

  • soulboyleon Leon Hitchings (@soulboyleon) reported from Brockworth, England

    @CFCMod_ #SouChe #btsport #CFC Jorghino has been awful, on 2nd goal started to try and tackle then stopped! Embarrassing our club by acting like he had been shot not just tapped in head by a ball!!

  • ssnjimb James Stephenson 🦜🦜😇😇 ♥️♥️ (@ssnjimb) reported from Cheltenham, England

    @DreamflightPat @bt_uk @BTCare please help @DreamflightPat

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    Never using @bt_uk Internet in my life again, robbing bastards, poor Internet over the last 2 years with drop outs non stop then being charged £400 after we've moved house looool, shocking.

  • Mark_P0x0n 𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England

    @bt_uk with "Digital Voice" will the emergency services still be able to trace my precise address when I call 999 on my landline?

  • Tomcat20M Matt (@Tomcat20M) reported from Bishop's Cleeve, England

    @BTCare how do I speak to someone about my contract and issues I have

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @DFletcherSport @btsport Steve mcmanaman is quite a good co commentator but please no more Liverpool matches! Embarrassingly biased!! Cannot help himself!

  • isobelcommunity Isobel Johnson (@isobelcommunity) reported from Gloucestershire, England

    @bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?

  • Robbo01 Rob Walters (@Robbo01) reported from The Leigh, England

    Jesus Christ how bloody biased are the @btsport commentary!!! So bad I’m suprised they can breath being so far up the *** of city! Thought they were supposed to be impartial?????

  • bishopschaplain Jason Taylor ✝️ (@bishopschaplain) reported from Gloucestershire, England

    Hey, @bt_uk We’re on day 3 with no internet. Reported via your text service and told it would be fixed by 4:24 pm yesterday but still not sorted.

  • Caitlin91696322 Caitlin Lochhead (@Caitlin91696322) reported from Tewkesbury, England

    We were then promised temporary copper but of course that has not been delivered and we don’t have anything still! I am so disappointed and dissatisfied with the help we have been given and we are all so annoyed we still have no broadband @bt_uk @WeAreOpenreach @OpenreachHelp

  • garethbalmer Gareth Balmer (@garethbalmer) reported from Gloucestershire, England

    @bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • EllieJHeeley Ellen Heeley (@EllieJHeeley) reported from Tewkesbury, England

    2) We had an engineer in May this year who fixed our problem and our speed went to over 40mb. In the last few weeks it reduced to 7. #britishtelecom #Broadband @btsport we pay over £40 for BT Sport too (and get sky included), which we already pay for through sky. shocking service

  • RicardowithT Ricardo (@RicardowithT) reported from Hardwicke, England

    @TalkTalk could you please cancel my order. Go live was yesterday. No service or router received yet. Going back to @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • eehbygum Name cannot be blank (@eehbygum) reported

    @realgeedub1979 @bt_uk @keiranatharmony No company can deal with a switch from Virgin. You have to leave first then contact whichever company you want to join and give them the leading day. I wrote to VM in the end when I was leaving as I couldn't get through on the phone, and there's no online option to cancel.

  • Dixeyroyal Kevin Dix (@Dixeyroyal) reported

    @keiranatharmony @virginmedia @bt_uk I will be doing the same, fed up with Virgin lack of service, and their constant prices rises that are way above inflation, enough is enough now, bye bye Virgin

  • UnitedRed78 AJM 🔰 (@UnitedRed78) reported

    @realgeedub1979 @bt_uk @keiranatharmony Virgin are having a bad day. BT have them too I switched from BT to Virgin due to downtime (multiple times everyday for 2 weeks) IMO customer service are equally as shocking.

  • RonnieStidolph Ron Stidolph (@RonnieStidolph) reported

    @keiranatharmony @virginmedia @bt_uk Id stay where your at with Virgin mate Yes, today sucks...But if your virgin bill is going up, call them before 20/4/23 & I guarantee they'll renegotiate your contract for you to help bring costs down Others like EE (not sure on BT) will fob you off saying 'terms & conditions'

  • MelikaJ93 Melika Jeddi (@MelikaJ93) reported

    @realgeedub1979 @bt_uk @keiranatharmony Trying to cancel Virgin Media goes about as smoothly as wrangling a lion. Literally the only reason I've come back to them was because they were the only service provider my home had access to. Their customer service is appalling.

  • Scudda85 Scott⚽🎮🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Scudda85) reported

    @BlondieJanner @virginmedia I had this with Virgin last year. We ended up moving to @bt_uk, on their fibre 500 package. Haven't had any problems with it.

  • MissBlabarella Dani Cabral (@MissBlabarella) reported

    @keiranatharmony @virginmedia @bt_uk I had to move from BT to Virgin after BT was extremely unprofessional. Unfortunately, Virgin is the only provider that doesn't need a landline to install the internet (I don't have a landline). In the end, they are all terrible. They are only good at ripping us off.

  • AmyCookie89 Amy Cook (@AmyCookie89) reported

    @Jb_radley @virginmedia Not true, since leaving virgin and going to @bt_uk I've only had 1 single issue and that was due to a storm so was out of their control.

  • AhmadBr0wn Muhammad Brown (@AhmadBr0wn) reported

    @keiranatharmony @virginmedia @bt_uk BT are more expensive than my current virgin package and I have TV phone and Internet. I understand frustration about recent service but overall virgin have been good for years, they are just going through a rough patch because their owner thought he could orbit the earth.

  • LuisCar08758995 Luis Carreras (@LuisCar08758995) reported

    @WeAreOpenreach I have followed the process correctly. I am dealing with @bt_uk. I did contact OPENREACH directly because I know you are the cause of my pain and it is not on BT hands to resolve my problem but rather you.