BT (British Telecom)

BT (British Telecom) Outage Report in Cheltenham, Gloucestershire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Cheltenham come from postal codes GL50.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cheltenham, Gloucestershire, England 04/04/2025 07:45

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cheltenham, Gloucestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Cheltenham, Gloucester, Stroud and Tewkesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheltenham Total Blackout
United KingdomGloucester Internet
United KingdomGloucester Internet
United KingdomGloucester Internet
United KingdomStroud E-mail
United KingdomGloucester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • PartybeastTom tommy boy (@PartybeastTom) reported from Gloucestershire, England

    @btsport @SkySportsNews are you bloody serious this will cut your your sales aswell as customer's just a stupid thing to do if this is true @GaryLineker

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • Caitlin91696322 Caitlin Lochhead (@Caitlin91696322) reported from Tewkesbury, England

    We were then promised temporary copper but of course that has not been delivered and we don’t have anything still! I am so disappointed and dissatisfied with the help we have been given and we are all so annoyed we still have no broadband @bt_uk @WeAreOpenreach @OpenreachHelp

  • RicardowithT Ricardo (@RicardowithT) reported from Hardwicke, England

    @TalkTalk could you please cancel my order. Go live was yesterday. No service or router received yet. Going back to @bt_uk

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    @seanbaker87 @bt_uk It's a joke ain't it! We've paid every month for last two years for **** WiFi then get hit with that 😡

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @DFletcherSport @btsport Steve mcmanaman is quite a good co commentator but please no more Liverpool matches! Embarrassingly biased!! Cannot help himself!

  • Robbo01 Rob Walters (@Robbo01) reported from The Leigh, England

    Jesus Christ how bloody biased are the @btsport commentary!!! So bad I’m suprised they can breath being so far up the *** of city! Thought they were supposed to be impartial?????

  • isobelcommunity Isobel Johnson (@isobelcommunity) reported from Gloucestershire, England

    @bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?

  • sp7861 Salim Patel (@sp7861) reported from Gloucestershire, England

    @BTCare you were meant to call me today after i spotted you overcharged me for my broadband last month. Today i notice my speed is down to 7 mbps ! #cray #absurd #fixit or i am leaving ! Complete joke

  • Mark_P0x0n 𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England

    @bt_uk with "Digital Voice" will the emergency services still be able to trace my precise address when I call 999 on my landline?

  • ssnjimb James Stephenson 🦜🦜😇😇 ♥️♥️ (@ssnjimb) reported from Cheltenham, England

    @DreamflightPat @bt_uk @BTCare please help @DreamflightPat

  • garethbalmer Gareth Balmer (@garethbalmer) reported from Gloucestershire, England

    @bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from

  • nismoneil Neil1878 ⚽ (@nismoneil) reported from Whitminster, England

    After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    Never using @bt_uk Internet in my life again, robbing bastards, poor Internet over the last 2 years with drop outs non stop then being charged £400 after we've moved house looool, shocking.

  • Tomcat20M Matt (@Tomcat20M) reported from Bishop's Cleeve, England

    @BTCare how do I speak to someone about my contract and issues I have

  • Glos_Lad Luke Wolton 🇬🇧🍒⚪ (@Glos_Lad) reported from Brockworth, England

    @btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!

  • nickelliott Nick Elliott (@nickelliott) reported from Cheltenham, England

    These #VAR decisions are ridiculous. If they stopped watching replays in slow motion Kyle Walker would have been sent off on Sunday and Danny Rose would not have been deemed to have handballed. @btsport

  • Iainwin I Win. (@Iainwin) reported from Winson, England

    @btbusinesscare I was having trouble with my by business infinity over the weekend was/is there a problem. Things timing out when connecting to internet

  • JeezlouiseMegan Meg✨ (@JeezlouiseMegan) reported from Gloucestershire, England

    @bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • penny_lpj le petit jardin (@penny_lpj) reported

    @bt_uk Are your DNS servers okay tonight? Broadband down unless I override DNS settings.

  • CrazyCa56780547 CrazyCat Lady (@CrazyCa56780547) reported

    @bt_uk I would love to talk over the festive season - and also watch TV and listen to my Talking Books (I am disabled and partially sighted) but that is not going to happen. I live in a no mobile signal area and have had no broadband for a week and BT cannot sort it until the New Year!

  • H_O_R_R_O_R 🎄SLEIGHER🎄 (@H_O_R_R_O_R) reported

    @bt_uk Neighbours didnt appear to go off so this is what makes me think its soley an issue with my broadband. My neighbour did have openreach round today. 20-30 minutes after they left my connection went down. Maybe openreach engineer knocked out our connection in the cabinet(?).

  • JoolsTurrall ӄʟǟʊֆ ɮǟʀɮɨɛ 〓〓 (@JoolsTurrall) reported

    Hey @bt_uk I have received a call from someone claiming to be a BT support agent. They asked me security questions, is this your practice, do you ask for security information from customers when they cannot verify the caller? #Security #fail

  • JackPilcherMay Jack Pilcher May (@JackPilcherMay) reported

    @bt_uk hi, I have one of your BT Halo Mini Hubs but we've lost the password card. Can you help me find/retrieve the password?

  • JoolsTurrall ӄʟǟʊֆ ɮǟʀɮɨɛ 〓〓 (@JoolsTurrall) reported

    So @bt_uk now have no expectation of if and when this will get fixed, just been told I will get a call on Thursday but it's unlikely to be fixed this year. My elderly vulnerable mother cannot call for help or even receive calls over xmas because #BT have a 'system issue'.

  • zaphodikus Conrad Braam🤖 (@zaphodikus) reported

    @christovskia @OpenreachHelp @bt_uk I know what that feels like. Had a split pair on our copper here, and took ages to find, along with double termination we do on my side of the line in the house, that one made me look stupid. It's a proprietary system, hard to troubleshoot.

  • CrazyCa56780547 CrazyCat Lady (@CrazyCa56780547) reported

    @bt_uk I am still waiting for 4th no show engineer appt - they look at the exchange & say it’s fine.Nobody knocks my door to check that it is. It’s not and I have no mobile signal. BT blame OpenReach & OpenReach blame BT. I will have no TV, no Talking Books and no broadband until the NY

  • SteveBoyes4 Steve Boyes (@SteveBoyes4) reported

    @bt_uk Is that a factory reset once the issue is resolved?

  • jack00096417 jack (@jack00096417) reported

    @BTCare i have no idea how u can actually make a wifi connection this **** its embarrassing