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BT (British Telecom)

BT (British Telecom) Outage Report in Cheltenham, Gloucestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Cheltenham, England

The most recent BT (British Telecom) outage reports came from the following cities: Tewkesbury, Stroud, and Gloucester.

CityProblem TypeReport Time
Tewkesbury E-mail 2 days ago
Stroud Internet 7 days ago
Gloucester Phone 8 days ago
Stroud Internet 8 days ago
Gloucester Internet 11 days ago
Tewkesbury E-mail 16 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • SwindonTownFans
    Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • Grantkunta13
    Grant (@Grantkunta13) reported from Tewkesbury, England

    Never using @bt_uk Internet in my life again, robbing bastards, poor Internet over the last 2 years with drop outs non stop then being charged ยฃ400 after we've moved house looool, shocking.

  • Glos_Lad
    Luke Wolton ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ’โšช (@Glos_Lad) reported from Brockworth, England

    @btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!

  • itsnickelflysk3
    ๐Ÿ‘๐Ÿ™ŠGill๐Ÿ˜‚๐ŸŽฉ (@itsnickelflysk3) reported from Gloucestershire, England

    @lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in ๐Ÿ˜ก๐Ÿ˜ก

  • Grantkunta13
    Grant (@Grantkunta13) reported from Tewkesbury, England

    @seanbaker87 @bt_uk It's a joke ain't it! We've paid every month for last two years for **** WiFi then get hit with that ๐Ÿ˜ก

  • paul_owen
    Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • john_glos
    John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @DFletcherSport @btsport Steve mcmanaman is quite a good co commentator but please no more Liverpool matches! Embarrassingly biased!! Cannot help himself!

  • garethbalmer
    Gareth Balmer (@garethbalmer) reported from Gloucestershire, England

    @bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasnโ€™t a fault with the manhole. My colleague has subsequently re-reported it to one of BTโ€™s many departments, which is where the barriers have come from

  • Iainwin
    I Win. (@Iainwin) reported from Winson, England

    @btbusinesscare I was having trouble with my by business infinity over the weekend was/is there a problem. Things timing out when connecting to internet

  • Mark_P0x0n
    ๐“ฅ๐“ฒ๐“ฎ๐“พ๐” ๐“ป๐“ธ๐“ถ๐“ช๐“ท๐“ฝ๐“ฒ๐“บ๐“พ๐“ฎ #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England

    @bt_uk with "Digital Voice" will the emergency services still be able to trace my precise address when I call 999 on my landline?

  • Caitlin91696322
    Caitlin Lochhead (@Caitlin91696322) reported from Tewkesbury, England

    We were then promised temporary copper but of course that has not been delivered and we donโ€™t have anything still! I am so disappointed and dissatisfied with the help we have been given and we are all so annoyed we still have no broadband @bt_uk @WeAreOpenreach @OpenreachHelp

  • ssnjimb
    James Stephenson ๐Ÿฆœ๐Ÿฆœ๐Ÿ˜‡๐Ÿ˜‡ โ™ฅ๏ธโ™ฅ๏ธ (@ssnjimb) reported from Cheltenham, England

    @DreamflightPat @bt_uk @BTCare please help @DreamflightPat

  • Tomcat20M
    Matt (@Tomcat20M) reported from Bishop's Cleeve, England

    @BTCare how do I speak to someone about my contract and issues I have

  • nismoneil
    Neil1878 โšฝ (@nismoneil) reported from Whitminster, England

    After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional

  • soulboyleon
    Leon Hitchings (@soulboyleon) reported from Brockworth, England

    @CFCMod_ #SouChe #btsport #CFC Jorghino has been awful, on 2nd goal started to try and tackle then stopped! Embarrassing our club by acting like he had been shot not just tapped in head by a ball!!

  • RicardowithT
    Ricardo (@RicardowithT) reported from Hardwicke, England

    @TalkTalk could you please cancel my order. Go live was yesterday. No service or router received yet. Going back to @bt_uk

  • isobelcommunity
    Isobel Johnson (@isobelcommunity) reported from Gloucestershire, England

    @bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?

  • JeezlouiseMegan
    Megโœจ (@JeezlouiseMegan) reported from Gloucestershire, England

    @bt_uk Iโ€™ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!

  • Robbo01
    Rob Walters (@Robbo01) reported from The Leigh, England

    Jesus Christ how bloody biased are the @btsport commentary!!! So bad Iโ€™m suprised they can breath being so far up the *** of city! Thought they were supposed to be impartial?????

  • PartybeastTom
    tommy boy (@PartybeastTom) reported from Gloucestershire, England

    @btsport @SkySportsNews are you bloody serious this will cut your your sales aswell as customer's just a stupid thing to do if this is true @GaryLineker

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • baeonice
    LOZLO (@baeonice) reported

    @bt_uk Hello. Internet still extremely slow but they are saying there is a fault on the line outside & that an engineer will check it this week. Thing is they came out in February too & said the copper line is very very long & impossible for him to find exactly where it could be.

  • MikeMcKenna_
    Mike McKenna (@MikeMcKenna_) reported

    Hi @bt_uk. Your website is a shambles. Logged in at your home page to pay for a monthly sport sub, only to be bounced to registration (I am clearly registered or I wouldn't be able to log in) and then the "pay now" button in the step 4 screen is broken.

  • Jonesec1976
    Emma Jones (@Jonesec1976) reported

    @bt_uk Shame that BT prioritises vacuous messages rather than addressing appalling customer service and addressing the fact that we have had no working landline since mid Feb and are still paying for it. Promises at every step of the way and total failure to deliver every time.

  • pigeonpants71
    Janine Ferguson (@pigeonpants71) reported

    @bt_uk @btgroup @OpenreachHelp once again badly let down with a new installation, no comms from BT & now I have no broadband. I even have to call again tomorrow to arrange for a temp copper connection which will take a minimum of 5 days. Meantime I cannot work! Unacceptable BT

  • Jonesec1976
    Emma Jones (@Jonesec1976) reported

    @bt_uk If only this were true but sending direct messages doesn't seem to address any of the problems that we encounter nor do any BT customer service agents seem to care about resolving our issues.

  • onlymy_opinion1
    Rachel stevenson (@onlymy_opinion1) reported

    @bt_uk I genuinely have never experienced worse customer service. 2 cancelled orders and have been left with no landlines or broadband in a rural area. @bt_uk you are compromising our safety, as we have no emergency dial out and have to take leave from work, as I can't work.

  • jonnycook08
    jonny cook (@jonnycook08) reported

    @bt_uk Hi I will get the account details for you when I I back home but the issue is still happening and getting worse.

  • MattyBx9427
    MattyB (@MattyBx9427) reported

    Then Me And @bt_uk Are Running Round Like Bloody Idiots To Fix you Mess You Made

  • shonamackie
    ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ Shona Mackie ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@shonamackie) reported

    @bt_uk Ahh engineer here the morn but WiFi crap and having to re boot hub lots weather a factor I think

  • snowleopardess
    Anne Greensmith ๐Ÿ’™ (@snowleopardess) reported

    @bt_uk Hello. I am getting an increasing number of emails in the last few days which are getting through the spam filter, which is normally very efficient. Last time this happened there was an issue your end?