BT (British Telecom)

BT (British Telecom) Outage Report in Cheltenham, Gloucestershire, England

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The latest reports from users having issues in Cheltenham come from postal codes GL51 and GL53.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cheltenham, Gloucestershire, England 10/24/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cheltenham, Gloucestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stroud, Cheltenham and Stonehouse.

Loading map, please wait...
City Problem Type Report Time
United KingdomStroud Phone
United KingdomStroud Internet
United KingdomCheltenham Phone
United KingdomStroud Internet
United KingdomCheltenham TV
United KingdomStonehouse Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • Caitlin91696322 Caitlin Lochhead (@Caitlin91696322) reported from Tewkesbury, England

    We were then promised temporary copper but of course that has not been delivered and we don’t have anything still! I am so disappointed and dissatisfied with the help we have been given and we are all so annoyed we still have no broadband @bt_uk @WeAreOpenreach @OpenreachHelp

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • Glos_Lad Luke Wolton 🇬🇧🍒⚪ (@Glos_Lad) reported from Brockworth, England

    @btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!

  • itsnickelflysk3 👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in 😡😡

  • JeezlouiseMegan Meg✨ (@JeezlouiseMegan) reported from Gloucestershire, England

    @bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!

  • Tomcat20M Matt (@Tomcat20M) reported from Bishop's Cleeve, England

    @BTCare how do I speak to someone about my contract and issues I have

  • EllieJHeeley Ellen Heeley (@EllieJHeeley) reported from Tewkesbury, England

    2) We had an engineer in May this year who fixed our problem and our speed went to over 40mb. In the last few weeks it reduced to 7. #britishtelecom #Broadband @btsport we pay over £40 for BT Sport too (and get sky included), which we already pay for through sky. shocking service

  • Mark_P0x0n 𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England

    @bt_uk with "Digital Voice" will the emergency services still be able to trace my precise address when I call 999 on my landline?

  • RicardowithT Ricardo (@RicardowithT) reported from Hardwicke, England

    @TalkTalk could you please cancel my order. Go live was yesterday. No service or router received yet. Going back to @bt_uk

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • soulboyleon Leon Hitchings (@soulboyleon) reported from Brockworth, England

    @CFCMod_ #SouChe #btsport #CFC Jorghino has been awful, on 2nd goal started to try and tackle then stopped! Embarrassing our club by acting like he had been shot not just tapped in head by a ball!!

  • ssnjimb James Stephenson 🦜🦜😇😇 ♥️♥️ (@ssnjimb) reported from Cheltenham, England

    @DreamflightPat @bt_uk @BTCare please help @DreamflightPat

  • Iainwin I Win. (@Iainwin) reported from Winson, England

    @btbusinesscare I was having trouble with my by business infinity over the weekend was/is there a problem. Things timing out when connecting to internet

  • isobelcommunity Isobel Johnson (@isobelcommunity) reported from Gloucestershire, England

    @bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    Never using @bt_uk Internet in my life again, robbing bastards, poor Internet over the last 2 years with drop outs non stop then being charged £400 after we've moved house looool, shocking.

  • nismoneil Neil1878 ⚽ (@nismoneil) reported from Whitminster, England

    After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional

  • garethbalmer Gareth Balmer (@garethbalmer) reported from Gloucestershire, England

    @bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from

  • Robbo01 Rob Walters (@Robbo01) reported from The Leigh, England

    Jesus Christ how bloody biased are the @btsport commentary!!! So bad I’m suprised they can breath being so far up the *** of city! Thought they were supposed to be impartial?????

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @DFletcherSport @btsport Steve mcmanaman is quite a good co commentator but please no more Liverpool matches! Embarrassingly biased!! Cannot help himself!

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    @seanbaker87 @bt_uk It's a joke ain't it! We've paid every month for last two years for **** WiFi then get hit with that 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mickcee14 The Chap (@mickcee14) reported

    @bt_uk @Ctabsy Same issues, anything happening with this?

  • leedsuniscum joanna louise herlih (@leedsuniscum) reported

    @bt_uk hello- is the internet down in my area?? Please advise - can give you my land line

  • marysnomug Mary Shaw (@marysnomug) reported

    @bt_uk just spent 65 mins trying again to sort out my internet/tv and phone. Changed my hub as you said I had to and then nothing for 60mins been spoken to like I was an idiot then told lies about an engineer coming tomorrow!! I want this sorted ASAP

  • CJ_LocoZorro Chris Jardine 🇺🇦 (@CJ_LocoZorro) reported

    @bt_uk OK BT, I have BT TV. I saved 'Masked And Anonymous' as a favorite on my BT box from iPlayer .It now says it has Expired, but guess what, I went to iPlayer and I am watching it NOW. So guess what! You're So Full Of ****! #HaveANiceDay

  • pheauteau Gavin Wrigley (@pheauteau) reported

    @martfin @bt_uk You can get cheaper, company I’m with are offering 900Mbps for £49 and 500Mbps for £35. Another company who offer their own network on their own fibre are offering 1gb for £35

  • welshelf13 Georgina Rowlands (@welshelf13) reported

    @bt_uk Hi, so the test recording I did worked fine so don’t know what the issue with WWE is. Next one is scheduled to record overnight on Friday so I’ll be back if that fails again!

  • Saltmine1000 Jay Magennis (@Saltmine1000) reported

    @bt_uk Hi speed seems really slow. Apps won't load and streaming is awful. Programmes buffering . Is network back totally do yiu know or ..

  • lukebest1981 Luke Best (@lukebest1981) reported

    @bt_uk Seems to be working now. It’s very rare that it doesn’t so wondered whether there was some sort of local issue. Thanks

  • MisterSniff Ian (@MisterSniff) reported

    I know @BT_uk don’t care, but increasing billls automatically by CPI plus 3.9% every year is outrageous way to treat existing customers. 1% would be bad enough but 3.9%? What a rip off while constantly offering sweeteners to attract new customers…

  • Rachbythesea rachel (@Rachbythesea) reported

    @bt_uk Hi. Please can you advise how to get into an email address if the account was accidentally deleted from phone app and I can’t log in via internet explorer either? No longer a BF customer so don’t have a ‘My BT’ log in!