BT (British Telecom)

BT (British Telecom) Outage Report in Cheltenham, Gloucestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cheltenham, Gloucestershire, England 03/05/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cheltenham, Gloucestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Gloucester, Stroud and Cheltenham.

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City Problem Type Report Time
United KingdomGloucester Internet
United KingdomStroud Internet
United KingdomGloucester Internet
United KingdomStroud Internet
United KingdomCheltenham Internet
United KingdomStroud E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • Robbo01 Rob Walters (@Robbo01) reported from The Leigh, England

    Jesus Christ how bloody biased are the @btsport commentary!!! So bad I’m suprised they can breath being so far up the *** of city! Thought they were supposed to be impartial?????

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    Never using @bt_uk Internet in my life again, robbing bastards, poor Internet over the last 2 years with drop outs non stop then being charged £400 after we've moved house looool, shocking.

  • EllieJHeeley Ellen Heeley (@EllieJHeeley) reported from Tewkesbury, England

    2) We had an engineer in May this year who fixed our problem and our speed went to over 40mb. In the last few weeks it reduced to 7. #britishtelecom #Broadband @btsport we pay over £40 for BT Sport too (and get sky included), which we already pay for through sky. shocking service

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    @seanbaker87 @bt_uk It's a joke ain't it! We've paid every month for last two years for **** WiFi then get hit with that 😡

  • nismoneil Neil1878 ⚽ (@nismoneil) reported from Whitminster, England

    After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional

  • garethbalmer Gareth Balmer (@garethbalmer) reported from Gloucestershire, England

    @bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from

  • RicardowithT Ricardo (@RicardowithT) reported from Hardwicke, England

    @TalkTalk could you please cancel my order. Go live was yesterday. No service or router received yet. Going back to @bt_uk

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @DFletcherSport @btsport Steve mcmanaman is quite a good co commentator but please no more Liverpool matches! Embarrassingly biased!! Cannot help himself!

  • JeezlouiseMegan Meg✨ (@JeezlouiseMegan) reported from Gloucestershire, England

    @bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!

  • Caitlin91696322 Caitlin Lochhead (@Caitlin91696322) reported from Tewkesbury, England

    We were then promised temporary copper but of course that has not been delivered and we don’t have anything still! I am so disappointed and dissatisfied with the help we have been given and we are all so annoyed we still have no broadband @bt_uk @WeAreOpenreach @OpenreachHelp

  • Glos_Lad Luke Wolton 🇬🇧🍒⚪ (@Glos_Lad) reported from Brockworth, England

    @btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!

  • Tomcat20M Matt (@Tomcat20M) reported from Bishop's Cleeve, England

    @BTCare how do I speak to someone about my contract and issues I have

  • Mark_P0x0n 𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England

    @bt_uk with "Digital Voice" will the emergency services still be able to trace my precise address when I call 999 on my landline?

  • itsnickelflysk3 👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in 😡😡

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • soulboyleon Leon Hitchings (@soulboyleon) reported from Brockworth, England

    @CFCMod_ #SouChe #btsport #CFC Jorghino has been awful, on 2nd goal started to try and tackle then stopped! Embarrassing our club by acting like he had been shot not just tapped in head by a ball!!

  • ssnjimb James Stephenson 🦜🦜😇😇 ♥️♥️ (@ssnjimb) reported from Cheltenham, England

    @DreamflightPat @bt_uk @BTCare please help @DreamflightPat

  • isobelcommunity Isobel Johnson (@isobelcommunity) reported from Gloucestershire, England

    @bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?

  • Iainwin I Win. (@Iainwin) reported from Winson, England

    @btbusinesscare I was having trouble with my by business infinity over the weekend was/is there a problem. Things timing out when connecting to internet

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RAJEEVKANWAR Dr Raj (@RAJEEVKANWAR) reported

    @MarcAllera @bt_uk appalled by the lack of customer service by BT when trying to move home Been on hold for up to 2 hours one day to be told have to speak to the moving home team who not there after 8 -another day on hold and got dis connected at 8

  • Mythical_Siren1 🧜🏼‍♀️ Mythical Siren 🧜🏼‍♀️ (@Mythical_Siren1) reported

    @bt_uk Nope because the text replied nobody there till 8am. However I did raise a similar issue days ago and my service was apparently tweaked (but it’s got worse)

  • mcgrory_susan susan mcgrory (@mcgrory_susan) reported

    @bt_uk strange that no issues with my Internet that toy can see, no one has called despite typing ADVISOR twice been doing all your self help stuff all afternoon and evening...just to find out my neighbour's been doing the same as NO Internet...very strange that!

  • Maddygoesmad Maddy Goes Mad (@Maddygoesmad) reported from Poplar, England

    @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

  • TAC_TX Tacolneston Tweet (@TAC_TX) reported

    @BTCare So, can you please tell me when exactly the fault with my telephone & fibre line will be fixed, as I’m now sick of paying for a service I’m not getting...!!! It’s not as if we live in the sticks... Next stop will be @BBCWatchdog & @Ofcom if it’s not fixed very soon!!! 😡

  • markwale84 Mark Wale (@markwale84) reported

    @bobby_bridge @btsport @SkyHelpTeam On main box go to settings, press across then down to system info,across to viewing card, then across to set up. Should ask you to pair card or similar and press that.

  • alisonjyoga Alison Johnson (@alisonjyoga) reported

    @bt_uk continue with their shambolic broadband service and now communication. 23 days since installation + cannot still provide a decent broadband service. Also seems a rip off @bt_uk are on Hub 6 but I was provided with Home Hub 4 ....

  • cardiffbhoy stephen r (@cardiffbhoy) reported

    @bt_uk Does having a WiFi extender attached slow it down ? Having buffering issues on a firestick which is in the room next to the router ? Should we have had a new router when we renewed contract ?

  • burden_carey Carey Burden (@burden_carey) reported

    @bt_uk what is it with your website? Been told to return equipment or get charged. Return bag has never been received. Searched and searched your website, after following the link on 'How to return your equipment ' and ?? Please help

  • linsbaumeister Lindsay Baumeister (@linsbaumeister) reported

    @bt_uk I don’t need an update on the complaint, spoiler alert, it’s not sorted and we still have no fibre, I need a single point of contact to resolve the actual issue.