BT (British Telecom)

BT (British Telecom) Outage Report in Cheltenham, Gloucestershire, England

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The latest reports from users having issues in Cheltenham come from postal codes GL51 and GL50.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cheltenham, Gloucestershire, England 01/28/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cheltenham, Gloucestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Gloucester, Stroud and Cheltenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Internet
United KingdomStroud Internet
United KingdomCheltenham Internet
United KingdomStroud E-mail
United KingdomStroud E-mail
United KingdomCheltenham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • ssnjimb James Stephenson 🦜🦜😇😇 ♥️♥️ (@ssnjimb) reported from Cheltenham, England

    @DreamflightPat @bt_uk @BTCare please help @DreamflightPat

  • Glos_Lad Luke Wolton 🇬🇧🍒⚪ (@Glos_Lad) reported from Brockworth, England

    @btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!

  • garethbalmer Gareth Balmer (@garethbalmer) reported from Gloucestershire, England

    @bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from

  • WarthogOld old_warthog (@WarthogOld) reported from Churchdown, England

    @bt_uk What a pathetic complaints service you have led me to, cannot negotiate my way around it, given up trying to use it and not willing to waste any more time on it, here is the what 3 words reference if you care to come back and clean your mess up. ///monorail.park.fruitcake

  • Robbo01 Rob Walters (@Robbo01) reported from The Leigh, England

    Jesus Christ how bloody biased are the @btsport commentary!!! So bad I’m suprised they can breath being so far up the *** of city! Thought they were supposed to be impartial?????

  • Mark_P0x0n 𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England

    @bt_uk with "Digital Voice" will the emergency services still be able to trace my precise address when I call 999 on my landline?

  • JeezlouiseMegan Meg✨ (@JeezlouiseMegan) reported from Gloucestershire, England

    @bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!

  • bishopschaplain Jason Taylor ✝️ (@bishopschaplain) reported from Gloucestershire, England

    Hey, @bt_uk We’re on day 3 with no internet. Reported via your text service and told it would be fixed by 4:24 pm yesterday but still not sorted.

  • EllieJHeeley Ellen Heeley (@EllieJHeeley) reported from Tewkesbury, England

    2) We had an engineer in May this year who fixed our problem and our speed went to over 40mb. In the last few weeks it reduced to 7. #britishtelecom #Broadband @btsport we pay over £40 for BT Sport too (and get sky included), which we already pay for through sky. shocking service

  • soulboyleon Leon Hitchings (@soulboyleon) reported from Brockworth, England

    @CFCMod_ #SouChe #btsport #CFC Jorghino has been awful, on 2nd goal started to try and tackle then stopped! Embarrassing our club by acting like he had been shot not just tapped in head by a ball!!

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @DFletcherSport @btsport Steve mcmanaman is quite a good co commentator but please no more Liverpool matches! Embarrassingly biased!! Cannot help himself!

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    @seanbaker87 @bt_uk It's a joke ain't it! We've paid every month for last two years for **** WiFi then get hit with that 😡

  • itsnickelflysk3 👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in 😡😡

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    Never using @bt_uk Internet in my life again, robbing bastards, poor Internet over the last 2 years with drop outs non stop then being charged £400 after we've moved house looool, shocking.

  • Caitlin91696322 Caitlin Lochhead (@Caitlin91696322) reported from Tewkesbury, England

    We were then promised temporary copper but of course that has not been delivered and we don’t have anything still! I am so disappointed and dissatisfied with the help we have been given and we are all so annoyed we still have no broadband @bt_uk @WeAreOpenreach @OpenreachHelp

  • nismoneil Neil1878 ⚽ (@nismoneil) reported from Whitminster, England

    After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional

  • Tomcat20M Matt (@Tomcat20M) reported from Bishop's Cleeve, England

    @BTCare how do I speak to someone about my contract and issues I have

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • isobelcommunity Isobel Johnson (@isobelcommunity) reported from Gloucestershire, England

    @bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ATOnRadio AdamOnRadio (@ATOnRadio) reported

    @bt_uk Before I do this do you think I'd be eligible for a free BT WiFi hotspot thing until this issue gets fixed

  • Home_Ed_Mom Vicki Sharp (@Home_Ed_Mom) reported

    @bt_uk upgraded to full fibre 900 today. Mentioned to the tech guy that I'd been having a lot of issues. He ran a hardwired test that showed my speed was only 50 despite the fact I pay for full fibre 100. Before that I was paying for 76. He said my hub was dud so replaced. Cont -

  • mrT_bfc Mansa T.. the truth teller (@mrT_bfc) reported

    Since I scheduled my @bt_uk to end next month. My service has been appalling. Not been able to access tv services once. Either sort it or please end my contract now an dont bill me for this month

  • pike_simon simon (@pike_simon) reported

    @bt_uk outrageous customer services I have engineer booked for the appointment cancelled not even a call and a measly £25 compensation and now have to take another day off work 🤔

  • MartinAllenSmth Martin Allen (@MartinAllenSmth) reported

    @SkySports Why did you even buy the rights to show @Bundesliga_EN only to treat it so badly by hardly showing any live games (or app-only)? @btsport covered it properly last year and showed many more matches. #FCU #UnionBerlin

  • sophie_whale Sophieee (@sophie_whale) reported

    @bt_uk I would like someone to contact me regarding an ongoing broadband issue please

  • philipfowler Philip Fowler (@philipfowler) reported

    Why when a customer wants to leave you @bt_uk do you suddenly offer them your best deal? Give them your best deal in the first place. I am working with a lady to help her reduce her bills and she was in tears on the phone to you feeling very confused and pressured.

  • katie26x Katie (@katie26x) reported

    @bt_uk Be very very careful when taking out an account with BT, or avoid if you can. the worst customer services I have ever come across and have kept an account open for over 3 years which they told me had been closed at the time wrongfully and negatively effecting my credit!

  • JimGamble_INEQE Jim Gamble (@JimGamble_INEQE) reported

    Is anyone at @bt_uk capable of resolving a problem of their making that has persisted for over a year? A shocking level of incompetence & a total disregard for others

  • RJG_OK R.G (@RJG_OK) reported

    @bt_uk Hey BT, I am trying to cancel my sports app package yet your website won't let me and no-one will answer via the 0800 number. Please message me