BT (British Telecom)

BT (British Telecom) Outage Report in Cheltenham, Gloucestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cheltenham, Gloucestershire, England 03/04/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cheltenham, Gloucestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Gloucester, Stroud and Cheltenham.

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City Problem Type Report Time
United KingdomGloucester Internet
United KingdomStroud Internet
United KingdomGloucester Internet
United KingdomStroud Internet
United KingdomCheltenham Internet
United KingdomStroud E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • ssnjimb James Stephenson 🦜🦜😇😇 ♥️♥️ (@ssnjimb) reported from Cheltenham, England

    @DreamflightPat @bt_uk @BTCare please help @DreamflightPat

  • JeezlouiseMegan Meg✨ (@JeezlouiseMegan) reported from Gloucestershire, England

    @bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!

  • itsnickelflysk3 👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in 😡😡

  • Mark_P0x0n 𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England

    @bt_uk with "Digital Voice" will the emergency services still be able to trace my precise address when I call 999 on my landline?

  • RicardowithT Ricardo (@RicardowithT) reported from Hardwicke, England

    @TalkTalk could you please cancel my order. Go live was yesterday. No service or router received yet. Going back to @bt_uk

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @DFletcherSport @btsport Steve mcmanaman is quite a good co commentator but please no more Liverpool matches! Embarrassingly biased!! Cannot help himself!

  • Glos_Lad Luke Wolton 🇬🇧🍒⚪ (@Glos_Lad) reported from Brockworth, England

    @btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!

  • nismoneil Neil1878 ⚽ (@nismoneil) reported from Whitminster, England

    After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    Never using @bt_uk Internet in my life again, robbing bastards, poor Internet over the last 2 years with drop outs non stop then being charged £400 after we've moved house looool, shocking.

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    @seanbaker87 @bt_uk It's a joke ain't it! We've paid every month for last two years for **** WiFi then get hit with that 😡

  • Caitlin91696322 Caitlin Lochhead (@Caitlin91696322) reported from Tewkesbury, England

    We were then promised temporary copper but of course that has not been delivered and we don’t have anything still! I am so disappointed and dissatisfied with the help we have been given and we are all so annoyed we still have no broadband @bt_uk @WeAreOpenreach @OpenreachHelp

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • Tomcat20M Matt (@Tomcat20M) reported from Bishop's Cleeve, England

    @BTCare how do I speak to someone about my contract and issues I have

  • garethbalmer Gareth Balmer (@garethbalmer) reported from Gloucestershire, England

    @bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • PartybeastTom tommy boy (@PartybeastTom) reported from Gloucestershire, England

    @btsport @SkySportsNews are you bloody serious this will cut your your sales aswell as customer's just a stupid thing to do if this is true @GaryLineker

  • isobelcommunity Isobel Johnson (@isobelcommunity) reported from Gloucestershire, England

    @bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?

  • Iainwin I Win. (@Iainwin) reported from Winson, England

    @btbusinesscare I was having trouble with my by business infinity over the weekend was/is there a problem. Things timing out when connecting to internet

  • nickelliott Nick Elliott (@nickelliott) reported from Cheltenham, England

    These #VAR decisions are ridiculous. If they stopped watching replays in slow motion Kyle Walker would have been sent off on Sunday and Danny Rose would not have been deemed to have handballed. @btsport

  • Robbo01 Rob Walters (@Robbo01) reported from The Leigh, England

    Jesus Christ how bloody biased are the @btsport commentary!!! So bad I’m suprised they can breath being so far up the *** of city! Thought they were supposed to be impartial?????

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • wesdavisfilms Wes Davis (@wesdavisfilms) reported

    @bt_uk im an existing customer and have been offered sport at £1/month for 3 months if i renew my tv package. If i accept this, am i still free to drop sport at any point and revert back to entertainment? Or would i have to keep sport for 24 month?

  • lazza_10 Kev Laz (@lazza_10) reported

    @bt_uk Are there broadband issues in the Ashby De La Zouch are of Leicestershire? Ping is over 1000 ms download speed is 0.16Mbps upload speed 0.65Mbps. Can you have a look pls. Had same issue 2 weeks ago, then returned to normal after 36 hours!

  • SimmoRichatd Richard Simmons (@SimmoRichatd) reported

    @bt_uk both myself and my wife both have had no mobile signal or 4g all day. Is there a problem please?

  • MissLaBoosh Tracey Bush (@MissLaBoosh) reported

    @bt_uk Hi I’ve had a few issues over the last couple of weeks. You were really helpful getting engineer out sooner than I expected. Disappointed to see today that my complaint has been closed. I was assured that wouldn’t happen till I was spoken to.

  • TylerOAFC Tyler (@TylerOAFC) reported

    @bt_uk Okay thank you I will try that. I just showed screen shots of it not working on chrome on my Pc and safari on my IPhone, but I’ll download chrome and try that.

  • g8bxc_g4ddp Richard (@g8bxc_g4ddp) reported

    @bt_uk I registered some years ago but since then silence. Everywhere round here has fibre access but here just slow old adsl and no sign of any change despite being 500m from exchange

  • masherwilkins Cymru am byth. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@masherwilkins) reported

    @bt_uk I'm having trouble changing BT Virus Protect to the Norton version, can you help?

  • corbylad Moff (@corbylad) reported

    @bt_uk can you explain why I would want to go from £57 a month to £73 a month for my tv package? Please don’t tell me it’s because you are including basic Netflix? Seems loyalty as a customer gets you nowhere these days.

  • efgbricklayer Clive May (@efgbricklayer) reported

    @bt_uk Why is my BT emails so slow at peak times? Its been like this for a few days now What's the point of superfast broadband if it takes an age for emails to load up?

  • bristolren (((veniceren)))🌎💙🇺🇸🇪🇸🇬🇧🗽🛹 (@bristolren) reported

    @bt_uk Your email said all this. I have someone vulnerable in my home. If I have a power cut, I will be unable to call 999 in an emergency. Guess who I will be blaming if there’s a problem? @bt_uk that’s who!