BT (British Telecom) Outage Report in Cheltenham, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Cheltenham come from postal codes GL50.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Gloucester, Cheltenham, Tewkesbury and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
TV | |
| Cheltenham |
Phone | |
| Cheltenham |
Internet | |
| Cheltenham |
Internet | |
| Tewkesbury |
||
| Gloucester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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James Stephenson 🦜🦜😇😇 ♥️♥️
(@ssnjimb) reported
from
Cheltenham, England
@DreamflightPat @bt_uk @BTCare please help @DreamflightPat
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Isobel Johnson
(@isobelcommunity) reported
from
Gloucestershire, England
@bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?
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Ricardo
(@RicardowithT) reported
from
Hardwicke, England
@TalkTalk could you please cancel my order. Go live was yesterday. No service or router received yet. Going back to @bt_uk
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Neil1878 ⚽
(@nismoneil) reported
from
Whitminster, England
After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional
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👍🙊Gill😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in 😡😡
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Ellen Heeley
(@EllieJHeeley) reported
from
Tewkesbury, England
2) We had an engineer in May this year who fixed our problem and our speed went to over 40mb. In the last few weeks it reduced to 7. #britishtelecom #Broadband @btsport we pay over £40 for BT Sport too (and get sky included), which we already pay for through sky. shocking service
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Meg✨
(@JeezlouiseMegan) reported
from
Gloucestershire, England
@bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!
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𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR
(@Mark_P0x0n) reported
from
Tewkesbury, England
@bt_uk with "Digital Voice" will the emergency services still be able to trace my precise address when I call 999 on my landline?
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Paul
(@paul_owen) reported
from
Chalford, England
@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
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John Pickup
(@john_glos) reported
from
Bishop's Cleeve, England
@DFletcherSport @btsport Steve mcmanaman is quite a good co commentator but please no more Liverpool matches! Embarrassingly biased!! Cannot help himself!
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Grant
(@Grantkunta13) reported
from
Tewkesbury, England
Never using @bt_uk Internet in my life again, robbing bastards, poor Internet over the last 2 years with drop outs non stop then being charged £400 after we've moved house looool, shocking.
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Swindon Town Fans
(@SwindonTownFans) reported
from
Stratton, England
@JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.
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Rob Walters
(@Robbo01) reported
from
The Leigh, England
Jesus Christ how bloody biased are the @btsport commentary!!! So bad I’m suprised they can breath being so far up the *** of city! Thought they were supposed to be impartial?????
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Matt
(@Tomcat20M) reported
from
Bishop's Cleeve, England
@BTCare how do I speak to someone about my contract and issues I have
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Leon Hitchings
(@soulboyleon) reported
from
Brockworth, England
@CFCMod_ #SouChe #btsport #CFC Jorghino has been awful, on 2nd goal started to try and tackle then stopped! Embarrassing our club by acting like he had been shot not just tapped in head by a ball!!
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Jason Taylor ✝️
(@bishopschaplain) reported
from
Gloucestershire, England
Hey, @bt_uk We’re on day 3 with no internet. Reported via your text service and told it would be fixed by 4:24 pm yesterday but still not sorted.
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Grant
(@Grantkunta13) reported
from
Tewkesbury, England
@seanbaker87 @bt_uk It's a joke ain't it! We've paid every month for last two years for **** WiFi then get hit with that 😡
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Gareth Balmer
(@garethbalmer) reported
from
Gloucestershire, England
@bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from
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Luke Wolton 🇬🇧🍒⚪
(@Glos_Lad) reported
from
Brockworth, England
@btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!
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Caitlin Lochhead
(@Caitlin91696322) reported
from
Tewkesbury, England
We were then promised temporary copper but of course that has not been delivered and we don’t have anything still! I am so disappointed and dissatisfied with the help we have been given and we are all so annoyed we still have no broadband @bt_uk @WeAreOpenreach @OpenreachHelp
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Plugs
(@Plugs2) reported
@bt_uk Yes I spoke to customer service and they can only offer £49.99 a month if we start an new 24 month contract .. no where near the new customer rate and will be the same next March again ! Time to leave BT I feel
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Adam
(@AdamJM1986) reported
@bt_uk But it clearly wasn't fixed last time even though the engineer replaced a part. It's fine, you don't really care we will jut go on having issues every couple of months which means my wife can't work. We lose money but why would that bother you.
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Martin
(@staffordlatic) reported
@bt_uk I've got no Internet and your stupid text bot is going round in circles. How do I speak to a human?
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Jane
(@Jane55781787) reported
@bt_uk can customer service please get in touch to contact my parents that have recently moved & have totally been let down by your service! They want to stayed with you to be loyal but have been left totally confused & paying for things they don’t want or need
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Muttleys Plane
(@BenedictBureau) reported
@virginmedia trying to cancel your extortionate service but your agent is not listening and I have been on to them for 15 minutes arguing why I should not leave! I am leaving because @bt_uk is £794 a year cheaper for better deal.
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Lizzie ✨
(@inlustrisreads) reported
@bt_uk is there a problem with your hotspot network this morning? I can’t join the hotspot at all - won’t even connect
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Michael
(@chaisebleue63) reported
@McDermottQC @bt_uk Such 'negotiations' seem par for the course these days. When I recently tried to renew my 'all in one' Virgin contract, it took several attempts before they offered a deal which I was happy with. I suspect such business models rely heavily on customer inertia.
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WonderWoman
(@wonderwoman2k) reported
@bt_uk The #BT guy has run the tests from your end, but the fault lies with the entire network for this area. Everyone is down, so the fault isn't the customer!
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My dad was a toolmaker parody
(@HumanBollard) reported
Well this is interesting @bt_uk My broadband is down and when I use the online checker is says you can’t find my account.
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WonderWoman
(@wonderwoman2k) reported
@bt_uk We have an engineer coming Thursday but not sure what he's going to be able to do if the whole area is down. I'm trying to log the fault.