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BT (British Telecom)

BT (British Telecom) Outage Report in Cheltenham, Gloucestershire, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Cheltenham, England

The most recent BT (British Telecom) outage reports came from the following cities: Stroud, Gloucester, and Tewkesbury.

CityProblem TypeReport Time
Stroud Internet 4 days ago
Gloucester Phone 5 days ago
Stroud Internet 5 days ago
Gloucester Internet 9 days ago
Tewkesbury E-mail 13 days ago
Gloucester Internet 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • Glos_Lad
    Luke Wolton ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ’โšช (@Glos_Lad) reported from Brockworth, England

    @btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!

  • nickelliott
    Nick Elliott (@nickelliott) reported from Cheltenham, England

    These #VAR decisions are ridiculous. If they stopped watching replays in slow motion Kyle Walker would have been sent off on Sunday and Danny Rose would not have been deemed to have handballed. @btsport

  • garethbalmer
    Gareth Balmer (@garethbalmer) reported from Gloucestershire, England

    @bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasnโ€™t a fault with the manhole. My colleague has subsequently re-reported it to one of BTโ€™s many departments, which is where the barriers have come from

  • JeezlouiseMegan
    Megโœจ (@JeezlouiseMegan) reported from Gloucestershire, England

    @bt_uk Iโ€™ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!

  • PartybeastTom
    tommy boy (@PartybeastTom) reported from Gloucestershire, England

    @btsport @SkySportsNews are you bloody serious this will cut your your sales aswell as customer's just a stupid thing to do if this is true @GaryLineker

  • Iainwin
    I Win. (@Iainwin) reported from Winson, England

    @btbusinesscare I was having trouble with my by business infinity over the weekend was/is there a problem. Things timing out when connecting to internet

  • SwindonTownFans
    Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • paul_owen
    Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • Grantkunta13
    Grant (@Grantkunta13) reported from Tewkesbury, England

    Never using @bt_uk Internet in my life again, robbing bastards, poor Internet over the last 2 years with drop outs non stop then being charged ยฃ400 after we've moved house looool, shocking.

  • Grantkunta13
    Grant (@Grantkunta13) reported from Tewkesbury, England

    @seanbaker87 @bt_uk It's a joke ain't it! We've paid every month for last two years for **** WiFi then get hit with that ๐Ÿ˜ก

  • Robbo01
    Rob Walters (@Robbo01) reported from The Leigh, England

    Jesus Christ how bloody biased are the @btsport commentary!!! So bad Iโ€™m suprised they can breath being so far up the *** of city! Thought they were supposed to be impartial?????

  • isobelcommunity
    Isobel Johnson (@isobelcommunity) reported from Gloucestershire, England

    @bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?

  • Mark_P0x0n
    ๐“ฅ๐“ฒ๐“ฎ๐“พ๐” ๐“ป๐“ธ๐“ถ๐“ช๐“ท๐“ฝ๐“ฒ๐“บ๐“พ๐“ฎ #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England

    @bt_uk with "Digital Voice" will the emergency services still be able to trace my precise address when I call 999 on my landline?

  • ssnjimb
    James Stephenson ๐Ÿฆœ๐Ÿฆœ๐Ÿ˜‡๐Ÿ˜‡ โ™ฅ๏ธโ™ฅ๏ธ (@ssnjimb) reported from Cheltenham, England

    @DreamflightPat @bt_uk @BTCare please help @DreamflightPat

  • RicardowithT
    Ricardo (@RicardowithT) reported from Hardwicke, England

    @TalkTalk could you please cancel my order. Go live was yesterday. No service or router received yet. Going back to @bt_uk

  • nismoneil
    Neil1878 โšฝ (@nismoneil) reported from Whitminster, England

    After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional

  • Tomcat20M
    Matt (@Tomcat20M) reported from Bishop's Cleeve, England

    @BTCare how do I speak to someone about my contract and issues I have

  • itsnickelflysk3
    ๐Ÿ‘๐Ÿ™ŠGill๐Ÿ˜‚๐ŸŽฉ (@itsnickelflysk3) reported from Gloucestershire, England

    @lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in ๐Ÿ˜ก๐Ÿ˜ก

  • Caitlin91696322
    Caitlin Lochhead (@Caitlin91696322) reported from Tewkesbury, England

    We were then promised temporary copper but of course that has not been delivered and we donโ€™t have anything still! I am so disappointed and dissatisfied with the help we have been given and we are all so annoyed we still have no broadband @bt_uk @WeAreOpenreach @OpenreachHelp

  • john_glos
    John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @DFletcherSport @btsport Steve mcmanaman is quite a good co commentator but please no more Liverpool matches! Embarrassingly biased!! Cannot help himself!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • draggingmeunder
    Rob Graham (ใƒญใƒ– ใ‚ฐใƒฌใƒใƒ ) (@draggingmeunder) reported

    @kierant @bt_uk Indeed, upload speeds are particularly bad. Home internet speeds are based on the idea of downloads, and so bandwidth is split accordingly, not seen any mention of changes to accommodate for people working from home etc these days.

  • fizzlekelly
    Fiona Kelly (@fizzlekelly) reported

    @bt_uk The service is continually dropping. Every day. SE London. We are paying for fiber. There is no point. I will be switching provider.

  • StephenJohnBarn
    Steve B (@StephenJohnBarn) reported

    @bt_uk @WeAreOpenreach Yet another day of my two kids (one almost in tears) and partner struggling with home schooling and work due to slow internet. But neither BT or Openreach will tell me why we can't have fibre while all other houses in my area can? Nor when will we get it?

  • RobK41777792
    Rob K (@RobK41777792) reported

    @bt_uk Hey Claire, thanks for getting back to me. Yeah the hub was flashing orange, its blue now but the speed is so slow I can't send emails, log into google drive or even view my calendar. Yeah I went on that link but i dont think I have a phone number haha! Mybe I do, but no landline

  • DubStepDan88
    Daniel Clarke (@DubStepDan88) reported

    @bt_uk Happy 3 week anniversary, that's 3 weeks I have been waiting for you to install my Internet, 2 cancelled engineer appointments, 2 promised callbacks that never happened and one incredibly annoyed customer. If someone doesn't come today I'm going elsewhere. Useless.

  • RobK41777792
    Rob K (@RobK41777792) reported

    @bt_uk internet cutting out again, are there problems in Sutton? This keeps happening, please let me know if it's going to continue so I can try my luck with a different provider. Literally impossible to do my job

  • LexieFoxy
    Alexandra Fox (@LexieFoxy) reported from Dudley, England

    Dear scammers if you're going to pretend your @BT_UK Don't use a mobile. D'oh. Although flip the telephone preference service doesn't work.

  • Stat079
    martin southall (@Stat079) reported

    @bt_uk any chance you can run a broadband speed check on my service? Online is not working.

  • DubStepDan88
    Daniel Clarke (@DubStepDan88) reported

    @bt_uk If you think I am calling you again you must be joking, i have spent a total of 8 hours on the phone to you. As mentioned you promised me 2 callbacks that never happened. It shouldn't be up to me to constantly call you everyday.

  • sheltonjb
    Shelt (@sheltonjb) reported

    On a chat to @BritishGas trying to actually set up an account. The guy is so slow. Been chatting for an hour now and hes asked about 3 questions. @bt_uk is great customer service. Thats who you wanna be like.