BT (British Telecom)

BT (British Telecom) Outage Report in Cheltenham, Gloucestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cheltenham, Gloucestershire, England 03/20/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cheltenham, Gloucestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Tewkesbury, Gloucester and Stroud.

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City Problem Type Report Time
United KingdomTewkesbury E-mail
United KingdomGloucester Internet
United KingdomStroud Internet
United KingdomGloucester Internet
United KingdomStroud Internet
United KingdomCheltenham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • nismoneil Neil1878 ⚽ (@nismoneil) reported from Whitminster, England

    After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional

  • isobelcommunity Isobel Johnson (@isobelcommunity) reported from Gloucestershire, England

    @bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?

  • Robbo01 Rob Walters (@Robbo01) reported from The Leigh, England

    Jesus Christ how bloody biased are the @btsport commentary!!! So bad I’m suprised they can breath being so far up the *** of city! Thought they were supposed to be impartial?????

  • garethbalmer Gareth Balmer (@garethbalmer) reported from Gloucestershire, England

    @bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from

  • RicardowithT Ricardo (@RicardowithT) reported from Hardwicke, England

    @TalkTalk could you please cancel my order. Go live was yesterday. No service or router received yet. Going back to @bt_uk

  • JeezlouiseMegan Meg✨ (@JeezlouiseMegan) reported from Gloucestershire, England

    @bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!

  • itsnickelflysk3 👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in 😡😡

  • PartybeastTom tommy boy (@PartybeastTom) reported from Gloucestershire, England

    @btsport @SkySportsNews are you bloody serious this will cut your your sales aswell as customer's just a stupid thing to do if this is true @GaryLineker

  • Caitlin91696322 Caitlin Lochhead (@Caitlin91696322) reported from Tewkesbury, England

    We were then promised temporary copper but of course that has not been delivered and we don’t have anything still! I am so disappointed and dissatisfied with the help we have been given and we are all so annoyed we still have no broadband @bt_uk @WeAreOpenreach @OpenreachHelp

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @DFletcherSport @btsport Steve mcmanaman is quite a good co commentator but please no more Liverpool matches! Embarrassingly biased!! Cannot help himself!

  • Iainwin I Win. (@Iainwin) reported from Winson, England

    @btbusinesscare I was having trouble with my by business infinity over the weekend was/is there a problem. Things timing out when connecting to internet

  • Glos_Lad Luke Wolton 🇬🇧🍒⚪ (@Glos_Lad) reported from Brockworth, England

    @btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    @seanbaker87 @bt_uk It's a joke ain't it! We've paid every month for last two years for **** WiFi then get hit with that 😡

  • SwindonTownFans Swindon Town Fans (@SwindonTownFans) reported from Stratton, England

    @JuanAnderOnly @dazbob666 @Project88mph @RossoneriTim @btsportwwe @WWE @FightOwensFight @WWENetwork @btsport BT would have paid huge sum for the rights. Would get a lot, lot more from that than the network.

  • nickelliott Nick Elliott (@nickelliott) reported from Cheltenham, England

    These #VAR decisions are ridiculous. If they stopped watching replays in slow motion Kyle Walker would have been sent off on Sunday and Danny Rose would not have been deemed to have handballed. @btsport

  • Mark_P0x0n 𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England

    @bt_uk with "Digital Voice" will the emergency services still be able to trace my precise address when I call 999 on my landline?

  • Tomcat20M Matt (@Tomcat20M) reported from Bishop's Cleeve, England

    @BTCare how do I speak to someone about my contract and issues I have

  • ssnjimb James Stephenson 🦜🦜😇😇 ♥️♥️ (@ssnjimb) reported from Cheltenham, England

    @DreamflightPat @bt_uk @BTCare please help @DreamflightPat

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    Never using @bt_uk Internet in my life again, robbing bastards, poor Internet over the last 2 years with drop outs non stop then being charged £400 after we've moved house looool, shocking.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Crashedfiesta Crashed (@Crashedfiesta) reported

    Well, that's just great. Looks like @ThreeUK is still down and because of @bt_uk failing to get my landline working (still waiting after six weeks), I literally have no way of talking to anyone. 😡

  • Mike_FFC Michael Peter Wall (@Mike_FFC) reported

    @bt_uk you still have not helped me resolve anything or even offer any help/compensation can some one fix my issue or I’m switching to sly for less money

  • Harleyj95 Harley (@Harleyj95) reported

    @bt_uk There is no method appearing for me to sign into the hot spot network?

  • big_toona99 Nose Ointment (@big_toona99) reported

    @bt_uk you’ve lost a customer this evening! No assistance with issues after 9pm? Wtf?

  • J_Knighty91 Knighty (@J_Knighty91) reported

    @bt_uk Fella, I go through this with you guys regularly and here we are back to square one. Such a poor service.

  • Worldcu55617750 HolisterJames (@Worldcu55617750) reported

    @bt_uk @Portal_Queen Ad never talks about lock down in fact shows people doing video calls more so expect best signal. BT needs to prove how many customers were paid £100 within one week if customer complain ing of poor Wi-Fi. This is most misleading ad. Dobt trust BT

  • Corvus_SSBU Corvus (@Corvus_SSBU) reported

    @Octave_SSBU @bt_uk BT is **** we use them and sometimes the internet just randomly stops working for like 20 minutes:/

  • Worldcu55617750 HolisterJames (@Worldcu55617750) reported

    @bt_uk 5 different CS team have looked into this issue and had 2 BT engineers out and no one could solve the problem. Problem was I was using too may Wi-Fi devices or BT fibre fault. No compensation was given. So I left BT.

  • Neill_Peel NeillNeillOrangePeel (@Neill_Peel) reported

    @bt_uk Is Chris part of 'customer retention'... That's who I need to speak to...

  • elizabethpawle Elizabeth Pawle (@elizabethpawle) reported

    @bt_uk hello BT! Our phone and internet are down (a wire has fallen and is in the road) but we’re having trouble speaking to anyone at BT. We’re homeschooling and this is a disaster, please please can you help us? Thank you!