BT (British Telecom)

BT (British Telecom) Outage Report in Hardwicke, Gloucestershire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hardwicke, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hardwicke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hardwicke, Gloucestershire, England 01/13/2026 13:40

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hardwicke, Gloucestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stroud, Cheltenham, Gloucester and Dursley.

Loading map, please wait...
City Problem Type Report Time
United KingdomStroud E-mail
United KingdomStroud E-mail
United KingdomCheltenham Internet
United KingdomStroud Internet
United KingdomCheltenham E-mail
United KingdomGloucester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hardwicke, England

Latest outage, problems and issue reports in Hardwicke and nearby locations:

  • Glos_Lad Luke Wolton 🇬🇧🍒⚪ (@Glos_Lad) reported from Brockworth, England

    @btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!

  • RicardowithT Ricardo (@RicardowithT) reported from Hardwicke, England

    @TalkTalk could you please cancel my order. Go live was yesterday. No service or router received yet. Going back to @bt_uk

  • WarthogOld old_warthog (@WarthogOld) reported from Churchdown, England

    @bt_uk What a pathetic complaints service you have led me to, cannot negotiate my way around it, given up trying to use it and not willing to waste any more time on it, here is the what 3 words reference if you care to come back and clean your mess up. ///monorail.park.fruitcake

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

  • bishopschaplain Jason Taylor ✝️ (@bishopschaplain) reported from Gloucestershire, England

    Hey, @bt_uk We’re on day 3 with no internet. Reported via your text service and told it would be fixed by 4:24 pm yesterday but still not sorted.

  • PartybeastTom tommy boy (@PartybeastTom) reported from Gloucestershire, England

    @btsport @SkySportsNews are you bloody serious this will cut your your sales aswell as customer's just a stupid thing to do if this is true @GaryLineker

  • Tomcat20M Matt (@Tomcat20M) reported from Bishop's Cleeve, England

    @BTCare how do I speak to someone about my contract and issues I have

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • Everlands_001 Andy Browne (@Everlands_001) reported from Dursley, England

    He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.

  • soulboyleon Leon Hitchings (@soulboyleon) reported from Brockworth, England

    @CFCMod_ #SouChe #btsport #CFC Jorghino has been awful, on 2nd goal started to try and tackle then stopped! Embarrassing our club by acting like he had been shot not just tapped in head by a ball!!

  • garethbalmer Gareth Balmer (@garethbalmer) reported from Gloucestershire, England

    @bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from

  • nickelliott Nick Elliott (@nickelliott) reported from Cheltenham, England

    These #VAR decisions are ridiculous. If they stopped watching replays in slow motion Kyle Walker would have been sent off on Sunday and Danny Rose would not have been deemed to have handballed. @btsport

  • nismoneil Neil1878 ⚽ (@nismoneil) reported from Whitminster, England

    After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional

  • itsnickelflysk3 👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in 😡😡

  • isobelcommunity Isobel Johnson (@isobelcommunity) reported from Gloucestershire, England

    @bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?

  • sp7861 Salim Patel (@sp7861) reported from Gloucestershire, England

    @BTCare you were meant to call me today after i spotted you overcharged me for my broadband last month. Today i notice my speed is down to 7 mbps ! #cray #absurd #fixit or i am leaving ! Complete joke

  • ssnjimb James Stephenson 🦜🦜😇😇 ♥️♥️ (@ssnjimb) reported from Cheltenham, England

    @DreamflightPat @bt_uk @BTCare please help @DreamflightPat

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @DFletcherSport @btsport Steve mcmanaman is quite a good co commentator but please no more Liverpool matches! Embarrassingly biased!! Cannot help himself!

  • JeezlouiseMegan Meg✨ (@JeezlouiseMegan) reported from Gloucestershire, England

    @bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!

  • Robbo01 Rob Walters (@Robbo01) reported from The Leigh, England

    Jesus Christ how bloody biased are the @btsport commentary!!! So bad I’m suprised they can breath being so far up the *** of city! Thought they were supposed to be impartial?????

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • XxScottish123xX S̸̺̰̯͂̀̽̔̍c̴̳͚̋̀̍ø̴̧̦͚̠̔̋͝ͅt̸̗̞͚̦̒̈́͝ṭ̷̗͈̑́̀̀̃ (@XxScottish123xX) reported

    @bt_uk Was meant to have an engineer to sort WiFi out last Friday, waited all day and they didn't show up, a full day wasted... Called BT and they said this Friday instead, I have just received an email saying that an engineer will be here on the 2nd of next month to install... WTF! 😑

  • Bluebozzy Blue Bozzy (@Bluebozzy) reported

    @bt_uk Internet went completely out at 00:05am. Over 1 hour later, BT hub still stuck on solid orange light. Troubleshooter not working so I've been unable to lodge an issue. Help?

  • marcjon9 marc jones (@marcjon9) reported

    @bt_uk wait times for customer service totally unacceptable. 30-50 mins to speak to someone isnt uncommon! the automated message says you could wait upto 10mins! REALLY!!!!

  • rashmir @rashmir (@rashmir) reported

    @PRoberts666 @AILAHT0909 @bt_uk Only sensible way forward is ask to speak to the customer retention department. They at least acknowledge the problems and try to address it to get you to stay. I'll never go back to BT if I can help it. Thankfully I've a local supplier that's pretty good

  • martijnderoo Martijn de Roo (@martijnderoo) reported

    @bt_uk She is on this plan from this week but she can also apply for the low-cost plan retrospectively since you failed to offer this in 2021 and she has been paying far more than needed so you mis-sold the old contract and never mentioned this option, correct? @MartinSLewis @Ofcom

  • AFC5994 The Arsenal (@AFC5994) reported

    @Divyesh63 @bt_uk Don't do it, I switched from sky to BT and now back with sky, both bad but BT is horrendous

  • MikCojocaru Mihail Cojocaru (@MikCojocaru) reported

    @btbusinesscare Gillian, I am tired of sending messages, waiting hours on the phone and having to send various emails. There is always something with BT customer service. Which is non existent. I just spent another 40 minutes on the phone. Looks like the charge will be waived.

  • chrisgorrod Chris Gorrod (@chrisgorrod) reported

    @bt_uk I get that they will want to try and give me some form of deal to keep me as a customer. But there are ways to do that which don't involve me sitting listening to the same 5 songs on hold for 45 minutes (and counting).

  • reidybafc Barrovian (@reidybafc) reported

    @bt_uk @LAMTownsend Been without internet connection since yesterday afternoon in South Cumbria. It's having an impact on work etc.. It seems to be a problem up and down the country, any update please?

  • jackrat21 Jack (@jackrat21) reported

    @sportbible What lol Mine buffered all night never get that with @btsport