BT (British Telecom) Outage Report in Dursley, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Dursley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dursley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Dursley, Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Stroud, Cinderford, Tetbury, Coleford and Stonehouse.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Stroud |
Total Blackout | |
| Bristol |
Phone | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Dursley, England
Latest outage, problems and issue reports in Dursley and nearby locations:
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Jonathan Holmes
(@JHolmesEsq) reported
from
Bristol, England
@bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Paul Womble Brewer🇬🇧🇦🇺🏴🏳️🌈🇬🇸
(@_Brewer_) reported
from
Chipping Sodbury, England
@bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?
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Mike
(@Mikey___Smith) reported
from
Bristol, England
@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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Leon Hitchings
(@soulboyleon) reported
from
Brockworth, England
@CFCMod_ #SouChe #btsport #CFC Jorghino has been awful, on 2nd goal started to try and tackle then stopped! Embarrassing our club by acting like he had been shot not just tapped in head by a ball!!
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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Isobel Johnson
(@isobelcommunity) reported
from
Gloucestershire, England
@bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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Luke Wolton 🇬🇧🍒⚪
(@Glos_Lad) reported
from
Brockworth, England
@btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!
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Meg✨
(@JeezlouiseMegan) reported
from
Gloucestershire, England
@bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!
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👍🙊Gill😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in 😡😡
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Neil1878 ⚽
(@nismoneil) reported
from
Whitminster, England
After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional
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Andy Browne
(@Everlands_001) reported
from
Dursley, England
He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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Gareth Balmer
(@garethbalmer) reported
from
Gloucestershire, England
@bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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adam waind
(@TheHalfFagg) reported
@bt_uk can someone who actually wants to help dm me?
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Sue Taylor FRSA
(@Essexisgreat) reported
@bt_uk On the 24 February I reported a fault on my landline, which you said you would fix by 3 March. Still no landline, tracking says I told you it was fixed - I didn't. 2 complaints have been ignored and I have just had to report it again. Now I have to wait until 8 March!
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Adrian Daniels
(@Lhasadreams) reported
@bt_uk Too late, clearly BT do not value me as a customer. You will get your extra £60 to January and then I will just move. I think you will find there are a lot of customers who will feel the same, good luck retaining them.
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Leanne donaldson
(@leanneanlouised) reported
@bt_uk are there issues in Glasgow with broadband connection? Been constantly dropping for the past 45mins now
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Stuff Boyd says
(@Boydieboyd) reported
@bt_uk @FMDoop The rescheduling itself isn't the only problem...
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Elodie
(@Eloditje) reported
@btbusinesscare This is the reply to the DM, shameful! I'm sorry to hear about the delays in getting you connected, we would always want our network to be repaired as soon as possible. We can't access fault information here for you, so you should continue to liaise with your provider for updates
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*Blonde*Max*
(@blondemax) reported
@TheRunningManZ @bt_uk So glad it's been sorted. Such a shame it had to go this far rather than a simple call to customer service. Not the 1st time I'd heard of same issues.
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Morris Hickey # NOW LET'S SEE THE END OF SADIQ #
(@Morris2906) reported
* Brief letter this morning from @bt_uk telling me prices will be "changing" (ie increasing) from 31 March. No statement what those prices will be despite more than half the A4 page remaining blank. Totally unhelpful. Whatever happened to "customer care"?
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StillFone
(@FoneStill) reported
@paullewismoney @bt_uk Exactly the reason I left @bt_uk years ago. Leaving is very difficult but I’d never go back to them. All the advertising is to suck you in knowing it’s costly to leave…
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Gareth Paul Fradgley
(@gpfradgley) reported
@paullewismoney @bt_uk Paul I think all you consumer advocates should help the general public fight against this. No company should be able to use a % plus a % making it difficult for the average consumer to work it out. Who can we talk to to make this against the law!!!