BT (British Telecom) Outage Report in Dursley, Gloucestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Dursley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dursley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Dursley, Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Coleford, Stroud and Yate.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
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| Bristol |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Dursley, England
Latest outage, problems and issue reports in Dursley and nearby locations:
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Paul Womble Brewer🇬🇧🇦🇺🏴🏳️🌈🇬🇸
(@_Brewer_) reported
from
Chipping Sodbury, England
@bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?
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Meg✨
(@JeezlouiseMegan) reported
from
Gloucestershire, England
@bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!
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Jonathan Holmes
(@JHolmesEsq) reported
from
Bristol, England
@bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?
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Katherine Thomasset
(@Kaththomasset) reported
from
Bristol, England
.@bt_uk still without internet after a week, and no sign of the engineer who was supposed to be with us between 1 and 6 today. We received a message saying the problem was fixed but it definitely isn’t!
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Leon Hitchings
(@soulboyleon) reported
from
Brockworth, England
@CFCMod_ #SouChe #btsport #CFC Jorghino has been awful, on 2nd goal started to try and tackle then stopped! Embarrassing our club by acting like he had been shot not just tapped in head by a ball!!
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👍🙊Gill😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in 😡😡
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Mike
(@Mikey___Smith) reported
from
Bristol, England
@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
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Neil1878 ⚽
(@nismoneil) reported
from
Whitminster, England
After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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Andy Browne
(@Everlands_001) reported
from
Dursley, England
He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Katherine Thomasset
(@Kaththomasset) reported
from
Bristol, England
.@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?
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Gareth Balmer
(@garethbalmer) reported
from
Gloucestershire, England
@bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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Isobel Johnson
(@isobelcommunity) reported
from
Gloucestershire, England
@bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?
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Luke Wolton 🇬🇧🍒⚪
(@Glos_Lad) reported
from
Brockworth, England
@btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gordon Smith
(@GordonS78) reported
@bt_uk Hi. Woke up this morning to no Internet. Reported to you and an engineer coming on Tuesday. Outage affecting both mine and a number of surrounding streets, regardless of supplier. Openreach saying needs to be escalated through supplier. How can I do this please?
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Clare Jannetta Smith
(@ClareJannetta) reported
@bt_uk More fibs & fob offs: yesterday you said fix was in progress but taking longer than anticipated. Actually, OpenReach were only made aware of it last night. I know this as spoke to OR engineer currently down a service hatch in the road,starting to fix it now?!
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iamadeleks
(@TheLordsVessel) reported
@bt_uk No it’s not working ? No response hence why I am reporting here
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Anne Hunter
(@AnneHun77838836) reported
@bt_uk hello I sent you a dm over an hour ago regarding the ongoing issue with my Internet.could you sort this please
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Chris Carle
(@carle_87) reported
@bt_uk your service is appalling.
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Scott1984FP
(@Scott1984FP) reported
Been With: @BT_Uk Since 2016 Alone At Bedford House & Both Had Settled Closed Accounts, & Both Excellent Credit History, Yet No Options Apply To Us At All @EE Credit Checks , & Can't Just Add To @BT_Uk Accounts/Bills Like Past Deals Or Sim Only Deals :( Help :(
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Jonathan Rush
(@CSPJonathan) reported
@bt_uk fibre and digital phones installed about a week ago. Now not working. No internet or phones. Despite complaining, no engineer until 8th December. Unacceptable.
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Clare Jannetta Smith
(@ClareJannetta) reported
@bt_uk So disappointed we’re now almost 2 working days with no service & only starting to be fixed now. Really unhappy at this dismal, disjointed and totally shambolic customer service. At best, misinformation; at worst, a total fob off yesterday.
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Clive Wratten
(@Clivewratten) reported
@bt_uk Hi Lesley thanks for checking in, the bot as usual found nothing, we reset and the internet remains poor. Just accepting this situation now as this is as good as it gets. After all of the hassle last time we had hoped it was fixed. I will monitor performance.
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Roshan G shanbhag
(@ShanbhagRoshan) reported
@bt_uk BT demonstrating the highest level of inefficiency in resolving total broadband downtime since 16th Nov 2022 in canning town. Life has come to a standstill and the issue is not going to be fixed till 29th. Total disappointment!