BT (British Telecom) Outage Report in Dursley, Gloucestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Dursley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dursley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Dursley, Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Stroud, Cinderford, Coleford, Malmesbury and Tetbury.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Wi-fi | |
| Bristol |
Phone | |
| Bristol |
Community Discussion
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BT (British Telecom) Issues Reports Near Dursley, England
Latest outage, problems and issue reports in Dursley and nearby locations:
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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Luke Wolton 🇬🇧🍒⚪
(@Glos_Lad) reported
from
Brockworth, England
@btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!
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Meg✨
(@JeezlouiseMegan) reported
from
Gloucestershire, England
@bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Neil1878 ⚽
(@nismoneil) reported
from
Whitminster, England
After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional
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Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
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Isobel Johnson
(@isobelcommunity) reported
from
Gloucestershire, England
@bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?
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Paul
(@paul_owen) reported
from
Chalford, England
@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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Paul Womble Brewer🇬🇧🇦🇺🏴🏳️🌈🇬🇸
(@_Brewer_) reported
from
Chipping Sodbury, England
@bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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Gareth Balmer
(@garethbalmer) reported
from
Gloucestershire, England
@bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from
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Mike
(@Mikey___Smith) reported
from
Bristol, England
@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
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Andy Browne
(@Everlands_001) reported
from
Dursley, England
He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ossiejc
(@Ossiejc1) reported
@DShamen @bt_uk She’s terrible. Even Villa sacked her.
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Gemma Smith
(@Jimjamsicle) reported
@bt_uk @TVRobSmith Its not 'strange', it's rude and not good practice. Just a knock at the door to say: "We're putting barriers out so maybe move your car now if you need to go out? Oh, and it's going to be really noisy." Something as simple as that?
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Dave Watkin
(@drw2803) reported
@bt_uk Full fibre is now available at my house via TalkTalk. Why not with bt? I am a bt customer
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Caroline Batten
(@daisy_fitz) reported
@bt_uk Just asked a friend and her app has Manage network under Do More. Mine doesn’t. It used to. That’s how I set up the restrictions.
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Amy ❤️🔥
(@amykershxw) reported
from
Glasgow, Scotland
WHY ******** AM I ACTUALLY GIVING @bt_uk MONEY WHEN IM GETTING NOTHING IN RETURN??????????
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Amy Holliman
(@mimih1995) reported
@bt_uk keep having extra charges added to my bill constantly, spoke to someone last week about a late fee being added to my account even though I never paid my bill late, they said the £10 fee would be waived as there was no reason to why it has even been added and shock… 1/2
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Ross Hemsworth Official
(@Ross_Hemsworth) reported
Yet again I find myself having to log another offical complaint to @bt_uk :( They agreed to take bill payments from the compensation fund but continued to take by direct debit, so I cancelled the DD now they have told me they are cutting off the broadband today! FFS BT!
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Debora R
(@lilhunnn) reported
BT-WIFI is seriously taking all my energy….they managed to ruin my sunday night by cutting the wifi that I am currently paying. @bt_uk fix this!!
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Chris Adamson
(@ChrisAd12469870) reported
@bt_uk hi, we had an engineer out last week to fix a broadband problem that has been going on a while. The recent visit hasn't resolved the issue, so I would like to request another engineer visit please.
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robert smith
(@dancastree6346) reported
@bt_uk i want a complaint opening its not on a customer paying for broadband services should be able to speak to broadband support on the phone when the broadband fails and the customer can't get online