BT (British Telecom) Outage Report in Alveston, South Gloucestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alveston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alveston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Alveston, South Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Yate, Chepstow, Berkeley, Lydney and Dursley.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Phone | |
| Bristol |
Phone | |
| Bristol |
Phone | |
| Yate |
Phone | |
| Bristol |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Alveston, England
Latest outage, problems and issue reports in Alveston and nearby locations:
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Mike
(@Mikey___Smith) reported
from
Bristol, England
@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home
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Andy Browne
(@Everlands_001) reported
from
Dursley, England
He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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Shane Reece
(@ChinnyNo12) reported
from
Caldicot, Wales
Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Katherine Thomasset
(@Kaththomasset) reported
from
Bristol, England
.@bt_uk still without internet after a week, and no sign of the engineer who was supposed to be with us between 1 and 6 today. We received a message saying the problem was fixed but it definitely isn’t!
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Paul Womble Brewer🇬🇧🇦🇺🏴🏳️🌈🇬🇸
(@_Brewer_) reported
from
Chipping Sodbury, England
@bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Katherine Thomasset
(@Kaththomasset) reported
from
Bristol, England
.@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Jonathan Holmes
(@JHolmesEsq) reported
from
Bristol, England
@bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Gunnigle
(@gunnigle_alan) reported
@bt_uk I still have not had any correspondence from anyone, shocking customer service
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kevin baker
(@baketbaker) reported
@bt_uk yet again no service in bath area and I thought virgin was bad , looks like I was wrong absolute clowns
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**My Account is inactive**
(@therealmelon_03) reported
@bt_uk when you going to fix the internet? (WF15)
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NA 💚👩🦽
(@xnadine1990x) reported
Spoke @EE 4/5 (staff) don't listen. Had to upgrade to them as with @bt_uk now . Told male advisors(2) struggle speakn to men-ignored just kept asking ?'s. Stark contrast to BT who excel with 'vulnerable' customers.Sick of it now, EE zero damn given unless on their agenda!😓
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🦢🏴Dan🏴🦢
(@Dbendle1988) reported
from
Swansea, Wales
@bt_uk... I find it funny that I can't get internet out my back garden.. But a house few doors down can pick it up in their house? Of course I don't let them use it... Just find it funny..
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Sam Smith
(@Smifton3) reported
@bt_uk I sent a complaint in about being missold a product for a small business..... a whopping piece of kit for £800 a month - for a business with 3 computers which still didn't solve the issue presented, and I am yet to hear anything back? It's been months now.... @Ofcom
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Nadim The Swagg Ink
(@thisisnadim) reported
@virginmedia looking to leave now, how can you justify such a huge jump in prices for your services? @skytv @btsport hope you treat long-standing customers better.
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Alison
(@alisonstandley) reported
Hello @bt_uk Do you routinely wipe all customer conversations. And why have you charged me to lift the phone line off the flor where it was a trip hazard? After three months of phone calls your staff cannot see any communication from me. NONE!
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Dave Vernalls
(@dvernalls) reported
@bt_uk With respect Brian that's nonsense. Yesterday the two without fix times had them, it started working over night and has failed again. If Openreach don't know what the problem is over 24 hours after it started they should. Its knocking out half of Bath!
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Angela Williams
(@AngelaW43359286) reported
@bt_uk I already have. But as BT are the main network where everyone piggy backs on I thought it would be pertinent to let everyone know who hooks onto the BT exchange.