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BT (British Telecom)

BT (British Telecom) outages and service status in Alveston, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Alveston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alveston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Alveston, England

The most recent BT (British Telecom) outage reports came from the following cities: Bristol, and Dursley.

CityProblem TypeReport Time
Bristol Phone 2 days ago
Bristol Total Blackout 2 days ago
Dursley Phone 3 days ago
Bristol Internet 3 days ago
Bristol Internet 9 days ago
Bristol Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alveston, England

Latest outage, problems and issue reports in Alveston and nearby locations:

  • TeamPenster
    SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England

    @bt_uk The only options are sign in and then change account settings... ?

  • pipa217
    Karina Quinteros (@pipa217) reported from Bristol, England

    @rowen_grey @bt_uk Having the same problem

  • moomatahico
    Moomat (@moomatahico) reported from Bristol, England

    Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.

  • Mikey___Smith
    Mike (@Mikey___Smith) reported from Bristol, England

    @bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having

  • Everlands_001
    Andy Browne (@Everlands_001) reported from Dursley, England

    He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.

  • clairesharpe_
    ✨ Claire Sharpe ✨ (@clairesharpe_) reported from Bristol, England

    @TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.

  • sarahcliftonsc
    Sarah (@sarahcliftonsc) reported from Kingswood, England

    @bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home

  • BigBernie4
    Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    @bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to

  • partyfairy
    Emma Shepherd (@partyfairy) reported from Alveston, England

    @bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.

  • Kaththomasset
    Katherine Thomasset (@Kaththomasset) reported from Bristol, England

    .@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?

  • JHolmesEsq
    Jonathan Holmes (@JHolmesEsq) reported from Bristol, England

    @bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?

  • BigBernie4
    Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to

  • ChinnyNo12
    Shane Reece (@ChinnyNo12) reported from Caldicot, Wales

    Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN

  • melodiouscode
    melodiouscode (@melodiouscode) reported from Bristol, England

    Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!

  • _Brewer_
    Paul Womble Brewer🇬🇧🇦🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇸 (@_Brewer_) reported from Chipping Sodbury, England

    @bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?

  • BigBernie4
    Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.

  • lilmissbinks97
    JahJah Binks (@lilmissbinks97) reported from Bristol, England

    @bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half

  • baldyrunner
    Baldy Pete (@baldyrunner) reported from Bristol, England

    Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...

  • nath_ball
    Nathan (@nath_ball) reported from Bristol, England

    @bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year

  • BigBernie4
    Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • maidstone28
    simon ward (@maidstone28) reported

    @btsport Hey guys what going on with your feed, trying to watch LFC game keeps pausing. I'm a network consultant, it's not my broadband, tested download 32Mbps. Please get it sorted 👍🏼

  • Greasy__Spoon
    Scribes ⚫⚪⚫⚪ (@Greasy__Spoon) reported

    @ronantodd @shanekennedy06 @btsport BT needs a big shakep up you can include zzzz Hoddle in that, its the worst line up of all the sports channels

  • ZRaceXXII
    Zacharay Race-Lonsdale (@ZRaceXXII) reported

    @bt_uk what do you mean you're no longer going to be supporting the windows version for the sport app anymore? It's all I use. It doesn't work via browser for me either...

  • Stephen22133593
    live by the sea (@Stephen22133593) reported

    @girl_tinder @bt_uk I hear stories like yours all the time and BT and very fond of blaming the LA for not letting them work. When they haven’t even served a notice? The only issue here is if BT own the pylon? But if their apparatus is on it they are still responsible for for your lost service?.

  • Whitres1
    JoeD (@Whitres1) reported

    @btsportfootball @btsport Why do you have women pundits talking about men's football? As we've just seen in the euros the men's game is completely different. Men's football is about pace & power - women's is about who has the least terrible defenders/goalie, there's no conviction or power in the shooting.

  • _jamesbrady
    James Brady (@_jamesbrady) reported

    I’m not paying over £50 for audio issues with your budget microphones @btsport #FULLIV @btsportfootball

  • Burneye2k
    burneye (@Burneye2k) reported

    @TonyKhan Dude WTF why did you basically ignore @btsport for an interview regarding the obnoxious prices for tickets ! That’s how you just came across when they were talking about asking you for an interview !

  • claire9983
    claire flewitt (@claire9983) reported

    @btsport poor quality picture watch Fulham Liverpool game on sky tv, what happened to HD?

  • kate_mosaic
    Kate Hargreaves (@kate_mosaic) reported

    @bt_uk My experience of your home move service has been diabolical. I’m bracing myself to the 4th conversation about the same issue in which I’ve reassured everything is fine only to discover you are suspending my service again. Can you please get this sorted???

  • trevori2009
    T Irwin (@trevori2009) reported

    @bt_uk Hi, recently I turned off BT Sport contract (I’m a BT customer with log in details etc), tried this morning to buy monthly pass but isn’t happening as was being asked to create details or if I choose login there’s nowhere to buy the monthly pass, pity