BT (British Telecom) Outage Report in Long Ashton, North Somerset, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Long Ashton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Long Ashton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Long Ashton, North Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Clevedon, Bath, Portishead and Worle.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Internet | ||
Total Blackout | ||
Wi-fi | ||
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Long Ashton, England
Latest outage, problems and issue reports in Long Ashton and nearby locations:
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Baldy Pete (@baldyrunner) reported from Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Moomat (@moomatahico) reported from Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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Shane Reece (@ChinnyNo12) reported from Caldicot, Wales
Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN
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Karina Quinteros (@pipa217) reported from Bristol, England
@rowen_grey @bt_uk Having the same problem
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SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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Greg (Big Bernie) 🏴 (@BigBernie4) reported from Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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John Crabtree (@jocra14) reported from Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.
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Greg (Big Bernie) 🏴 (@BigBernie4) reported from Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Paul Womble Brewer🇬🇧🇦🇺🏴🏳️🌈🇬🇸 (@_Brewer_) reported from Chipping Sodbury, England
@bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?
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John Crabtree (@jocra14) reported from Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated
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melodiouscode (@melodiouscode) reported from Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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JahJah Binks (@lilmissbinks97) reported from Bristol, England
@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
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Mike (@Mikey___Smith) reported from Bristol, England
@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
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Greg (Big Bernie) 🏴 (@BigBernie4) reported from Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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Emma Shepherd (@partyfairy) reported from Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Nathan (@nath_ball) reported from Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
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Greg (Big Bernie) 🏴 (@BigBernie4) reported from Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Lee Collins (@LCollins75) reported from Midsomer Norton, England
@bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.
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Gwen (@edwardsgwen) reported from Keynsham, England
@bt_uk In the meantime, all 50+ households keep paying full price. Awesome! How many years do we have to ensure this intermittent, shoddy service we pay you for?
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Sarah (@sarahcliftonsc) reported from Kingswood, England
@bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Geoff Ramm (@GeoffRamm) reported
@btbusinesscare Currently experiencing the worst cx via your inept online help system @btbusinesscare @bt_uk
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Strahinja Živković (@strale73) reported
@WPTutz @bt_uk I thought this can only happened in Serbia, but I can see the UK is no excluded from poor customer care. Where are customer protection regulations?
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Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England
@bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--
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Danny V (@danzell33) reported
@MC40649014 @bt_uk We moved on the 8th feb, advised BT on the 29th jan, they couldn't do anything until 18th feb, phone line fitted but still waiting for broadband which is crap as I'm working from home, previous occupier had bt phone and broadband so no reason for a hold up All I say is good luck.
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Shelt (@sheltonjb) reported
Although @bt_uk have good customer service, the actual service has been a bit 💩 Only been with them 7 weeks and after a delayed start it got up and running fine now my broadband says theres a fault on the line so i have to wfh tethering off my phone for the next couple of days🙄
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carl capps-jenner (@carljcj) reported
@bt_uk should have had bt broadband installed this afternoon but got a text telling me it’s now not until 15/3 not great customer service when I’ve taken the afternoon off!!! Any ideas or help??
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JanetM (@Cilvrnum) reported
@bt_uk You can't help any more. I have to put up with it. Wondered why website assumed I was a new customer. Same thing applies with other sites that want some verification incl @BBCNews that asks if I have a TV Licence when I signed in yesterday and told them I did.
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The EPOS Bureau (@theeposbureau) reported
@btbusinesscare After over 12 months we're still struggling to get anyone from BT to get in contact with us about an on-going ISDN issue.
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DrewMerson (@DrewMerson) reported
@bt_uk The line test detected a fault (again). It’s due to be fixed by Thursday, apparently, but now, rather than cutting out, the internet is completely down. And despite your guarantees and promises, and the generally slow/patchy service, you’ve still never sent me a mobile hotspot.
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WPTuts (@WPTutz) reported
@mrwebreviews @bt_uk Maybe they should give us a 40-45% reduction in the price we're paying if we're only getting a percentage of the service we're paying for... oh wait, I'm sure there is a clause in their T&C's to screw us over!