BT (British Telecom) Outage Report in Avonmouth, Bristol, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Avonmouth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Avonmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (7%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Avonmouth, Bristol, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Chepstow, Yate, Clevedon and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Chepstow |
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| Yate |
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| Bristol |
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| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Avonmouth, England
Latest outage, problems and issue reports in Avonmouth and nearby locations:
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Mike
(@Mikey___Smith) reported
from
Bristol, England
@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
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Katherine Thomasset
(@Kaththomasset) reported
from
Bristol, England
.@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?
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Gwen
(@edwardsgwen) reported
from
Keynsham, England
@bt_uk In the meantime, all 50+ households keep paying full price. Awesome! How many years do we have to ensure this intermittent, shoddy service we pay you for?
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Katherine Thomasset
(@Kaththomasset) reported
from
Bristol, England
.@bt_uk still without internet after a week, and no sign of the engineer who was supposed to be with us between 1 and 6 today. We received a message saying the problem was fixed but it definitely isn’t!
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Shane Reece
(@ChinnyNo12) reported
from
Caldicot, Wales
Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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Jonathan Holmes
(@JHolmesEsq) reported
from
Bristol, England
@bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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John Crabtree
(@jocra14) reported
from
Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated
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Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
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John Crabtree
(@jocra14) reported
from
Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Celia Huggett
(@Ccppffcc) reported
@bt_uk Please help. I am isolating and my recently widowed elderly mother has had her phone and broadband cut off (only wanted to stop broadband) £70 to reinstall it seems wrong! Who can I speak to?
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ӄʟǟʊֆ ɮǟʀɮɨɛ 〓〓
(@JoolsTurrall) reported
Hey @bt_uk I have received a call from someone claiming to be a BT support agent. They asked me security questions, is this your practice, do you ask for security information from customers when they cannot verify the caller? #Security #fail
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adom
(@Mike_197209) reported
@bt_uk afternoon, how do I file a complaint? I've looked on your website but its just giving me the run a round. Travelled 1hr 40 minutes each way to wait in a property & your engineer was a no show
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Non Al Coholic
(@D710509) reported
@bt_uk You and me on the cobbles Paddy. I've never known a Padraig i couldn't b8
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Ben Murphy
(@BenMurphyF35) reported
@bt_uk The message says network problem in my area. Hopefully it’ll be sorted by the morning. Working from home isn’t easy without at least the wifi working.
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Steve Cadman
(@SteveGCadman) reported
@bt_uk My 85 year old father has been without a phone for 2 weeks, in that time I’ve been lied to , pormised engineers will fix it twiced and fobbed off. PLEASE HELP ME SORT THIS@!
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Crouchy 🏴
(@ben_pxrker_) reported
I will seriously never understand why the @TheVanaramaNL and @btsport never put at least one of the derby games between Aldershot and Woking on TV! It’s genuinely one of the biggest games in the league in terms of atmosphere but no they just don’t seem to care! #ALDWOK #WOKALD
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ӄʟǟʊֆ ɮǟʀɮɨɛ 〓〓
(@JoolsTurrall) reported
So @bt_uk now have no expectation of if and when this will get fixed, just been told I will get a call on Thursday but it's unlikely to be fixed this year. My elderly vulnerable mother cannot call for help or even receive calls over xmas because #BT have a 'system issue'.
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ӄʟǟʊֆ ɮǟʀɮɨɛ 〓〓
(@JoolsTurrall) reported
@bt_uk You're calling and asking for sensitive information and encouraging customers to give that to you. You don't see the issue with that. So a scammer can call and ask for that same information and due to BT's own practice will probably be given that sensitive security information.
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EyezInTheWoods
(@eyez_in) reported
@bt_uk Yes, I called and have been informed an engineer will attend tomorrow between 8 and 1. Its disappointing that there is a lack of care by these engineers used by BT. Can you help expedite a fix?