BT (British Telecom) Outage Report in Bristol, England
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The latest reports from users having issues in Bristol come from postal codes BS2, BS1, BS9, BS14, BS8, BS5, BS34 and BS40.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Bristol, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Bath, Radstock and Yate.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Phone | |
| Bristol |
Internet | |
| Bristol |
Phone | |
| Bristol |
Wi-fi | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Paul Womble Brewer🇬🇧🇦🇺🏴🏳️🌈🇬🇸
(@_Brewer_) reported
from
Chipping Sodbury, England
@bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Lee Collins
(@LCollins75) reported
from
Midsomer Norton, England
@bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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Katherine Thomasset
(@Kaththomasset) reported
from
Bristol, England
.@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?
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Tristan Poturicic
(@Serbiantennis77) reported
from
Hawkesbury Upton, England
@KameekMusic @bt_uk I moved off mine earlier this year for similar reasons. Now paying the same for broadband/landline, plus 3 mobile lines that i was for broadband and landline with BT. Had been a customer for 20 years beforehand.
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Gwen
(@edwardsgwen) reported
from
Keynsham, England
@bt_uk In the meantime, all 50+ households keep paying full price. Awesome! How many years do we have to ensure this intermittent, shoddy service we pay you for?
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home
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Katherine Thomasset
(@Kaththomasset) reported
from
Bristol, England
.@bt_uk still without internet after a week, and no sign of the engineer who was supposed to be with us between 1 and 6 today. We received a message saying the problem was fixed but it definitely isn’t!
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@AS_FootyReview @bt_uk Virgin is the same mate in Bradley Stoke . Most days it’***** and miss, it’s got to be down to the new builds going up and over loading the network locally
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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John Crabtree
(@jocra14) reported
from
Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated
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Jonathan Holmes
(@JHolmesEsq) reported
from
Bristol, England
@bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?
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Mike
(@Mikey___Smith) reported
from
Bristol, England
@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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John Crabtree
(@jocra14) reported
from
Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Harvey
(@LauraHarvey89) reported
@bt_uk hello, I have just switched to you guys but I can’t work out how to setup a My BY account / app. Can you help please? #CustomerService
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SZO
(@S777AYO) reported
@twility @bt_uk Mine went down too (In Brighton) about 5 mins before the time on your screen grab Purple flashing light on the Hub and ted light on the internal box. @bt_uk i got an e-mail saying you hope to have it fixed by midnight 13th Sept!!! 2 of us work from home.
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asafoetida
(@asafoet10441846) reported
@bt_uk 8am is fine. On Tuesday I had an appointment, no one came and no contact was made. I was promised that the fault would be fixed today but it hasn't been. Please promise me that I will get some help on Friday. best wishes, Tom
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Sheila Sneezum
(@shedora3) reported
I said I wanted to complain so was told that this would be put in as a complaint and I would receive confirmation email, except I didn’t so sent complaint online and guess what? They sent confirmation of complaint to my ex! Get your act together @bt_uk!
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Local Lemon
(@Locallemonltd) reported
@bt_uk Internet has been down for over 7 hours Bath UK. Please can we have an update
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Stefano Barnini
(@StefanoBarnini) reported
@bt_uk BT Wifi/Broadband does not work with PC but works at least with Mobile. Not the 'Experience' we were looking for moving to BT... But at least we can survive utile engineers and temp WiFi come. Thanks a lot for Your help KellyW!! You made the difference !! Truly appreciated!!!
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Darren
(@dazzymans) reported
@bt_uk broadband just came on again so can try and take mind off all this bad stuff by BT and use my ps5.still no offer of support from bt to get it fixed and help for what im paying for. this is attitude bt before 300cent october fuel poverty u treating them same wi debt?
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Dr. Kenneth A. Barnes III
(@SuperKMx) reported
Holla @bt_uk - broadband is down and apparently will be fixed at some point by the 13th. Reported the fault, but how do I activate my 4G minihub in the meantime please?
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Positive Impact
(@teampisales) reported
@btbusinesscare Please call 📱 me and we will complete security checks together. My mobile number is on the complaint form I referenced in the other tweet. If you call me it will be a first! All I get are generic emails - so I look for to a call from you.
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Omar Abdihamid
(@Omar_official11) reported
@btsportfootball @btsport This is what major teams in Europe were afraid of, this is why some teams wanted to break away and create the Super league. They were afraid to compete, today Napoli embarrassed Liverpool, & I am sure the founding fathers of the Super league will get the worst during this season