BT (British Telecom) outages and service status in Bristol, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Bristol, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Apr 6, 5:02 PM GMT+1.
- Internet (68%)
- E-mail (8%)
- Wi-fi (8%)
- Phone (8%)
- Total Blackout (4%)
- TV (4%)
The latest reports from users having issues in Bristol come from postal codes BS2 , BS3 , BS16 , BS5 , BS1 , BS11 , BS4 and BS10 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Bristol, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bristol, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Bath, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Phone | 2 days ago |
|
Bristol
|
Total Blackout | 2 days ago |
|
Bristol
|
Internet | 3 days ago |
|
Bath
|
Internet | 5 days ago |
|
Bristol
|
Internet | 9 days ago |
|
Bristol
|
Internet | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Emma Shepherd (@partyfairy) reported from Alveston, England@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Paul Womble Brewer🇬🇧🇦🇺🏴🏳️🌈🇬🇸 (@_Brewer_) reported from Chipping Sodbury, England@bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?
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Greg (Big Bernie) 🏴 (@BigBernie4) reported from Bristol, England@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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Mike (@Mikey___Smith) reported from Bristol, England@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
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Greg (Big Bernie) 🏴 (@BigBernie4) reported from Bristol, EnglandThe latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Greg (Big Bernie) 🏴 (@BigBernie4) reported from Bristol, EnglandSo, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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Greg (Big Bernie) 🏴 (@BigBernie4) reported from Bristol, EnglandI mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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John Crabtree (@jocra14) reported from Clevedon, England@Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.
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Tristan Poturicic (@Serbiantennis77) reported from Hawkesbury Upton, England@KameekMusic @bt_uk I moved off mine earlier this year for similar reasons. Now paying the same for broadband/landline, plus 3 mobile lines that i was for broadband and landline with BT. Had been a customer for 20 years beforehand.
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Baldy Pete (@baldyrunner) reported from Bristol, EnglandWatching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Sarah (@sarahcliftonsc) reported from Kingswood, England@bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home
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Jonathan Holmes (@JHolmesEsq) reported from Bristol, England@bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?
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John Crabtree (@jocra14) reported from Clevedon, England@Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated
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Katherine Thomasset (@Kaththomasset) reported from Bristol, England.@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?
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melodiouscode (@melodiouscode) reported from Bristol, EnglandDoes anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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Daniel Fry (@DanielFry23) reported from Filton, England@AS_FootyReview @bt_uk Virgin is the same mate in Bradley Stoke . Most days it’***** and miss, it’s got to be down to the new builds going up and over loading the network locally
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Gwen (@edwardsgwen) reported from Keynsham, England@bt_uk In the meantime, all 50+ households keep paying full price. Awesome! How many years do we have to ensure this intermittent, shoddy service we pay you for?
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Lee Collins (@LCollins75) reported from Midsomer Norton, England@bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.
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Moomat (@moomatahico) reported from Bristol, EnglandHey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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Katherine Thomasset (@Kaththomasset) reported from Bristol, England.@bt_uk still without internet after a week, and no sign of the engineer who was supposed to be with us between 1 and 6 today. We received a message saying the problem was fixed but it definitely isn’t!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Elaine Healey (@ehealey1) reported@bt_uk why do you employ agents who care so little they book in a different date to the one verbally confirmed They also lie about an engineer visit. Nil customer care, only additional stress.
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JadeB (@Only1JB18) reportedLmao @btsport commentary "Anthony has changed his game from not only cutting to use the left foot" ..... proceeds to show 3 clips of him doing exactly just that.... You never stop amazing me. 👏 #BTSport1
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Beki🌸⫩ 🌈💜⭐️ (@Bekijo1) reported@SkyHelpTeam why is our broadband so poor after switching to you from @bt_uk ?? It’s constantly buffering and very slow. Please look into this.
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Dawn Remblance (@DawnRemblance) reported@bt_uk They say the duct is blocked and needs clearing. Yet the property next door to us has got no problems in connecting.
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Dawn Remblance (@DawnRemblance) reported@bt_uk Yes and it keeps cutting me off. The engineer has been 3 times and says the duct is blocked, and its down to openreach to unblock it. But yet noone has been. Whose job is it to do that and how do I get them to do it ASAP
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James (@_jamsie22) reportedIan Darke commentary on @btsport is shocking!! “Seem to have gone off Fred” “1-0 down, what do United need to do” “Maguire should have just booted it clear” My heart sank when I heard his name because the standard is SO poor!!
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Blair Gorman (@BlairGorman15) reported@bt_uk is there a known outage happening at the moment? I can see some reports indicating this. I'm in St Alban's and my router is getting no connection at all. Have tried all the usual things but trying to figure out if it's an outage or possible hardware issue...please advise?
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Wilko (@JordanWilkoooo) reportedWhat a boring pundit savage is…. @btsport **** him off Still going on about the Maguire mistake being de gea’s fault 💤💤 #ManchesterUnited #EuropaLeague
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Aaron Simper (@simper7s1) reportedThanks @bt_uk , broadband has been down since 7am this morning, when I notified them, and can’t get engineer until tomorrow. Guess I’ll watch paint dry until then . 750mb guaranteed by the way and not the first time either . Bargain. #shouldhavewentwithsky
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MagicStu (@realmagicstu) reported@bt_uk Hey @bt_uk I think its really disgusting that you are going to charge me now £73 per month as a long time customer. Yet, for exactly the same package for new customers you are charging them then £54.99 a month. My contract is nearly up with you, will be moving to some other isp.