BT (British Telecom) Outage Report in Bristol, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Bristol come from postal codes BS1, BS3, BS2 and BS6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Bristol, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Winscombe, Bath, Axbridge and Stoke Gifford.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Phone | |
| Bristol |
TV | |
| Winscombe |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Paul Womble Brewer🇬🇧🇦🇺🏴🏳️🌈🇬🇸
(@_Brewer_) reported
from
Chipping Sodbury, England
@bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?
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Shane Reece
(@ChinnyNo12) reported
from
Caldicot, Wales
Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Lee Collins
(@LCollins75) reported
from
Midsomer Norton, England
@bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.
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John Crabtree
(@jocra14) reported
from
Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.
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Mike
(@Mikey___Smith) reported
from
Bristol, England
@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Gwen
(@edwardsgwen) reported
from
Keynsham, England
@bt_uk In the meantime, all 50+ households keep paying full price. Awesome! How many years do we have to ensure this intermittent, shoddy service we pay you for?
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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John Crabtree
(@jocra14) reported
from
Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Jonathan Holmes
(@JHolmesEsq) reported
from
Bristol, England
@bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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MattPage
(@MattPage) reported
Hi @BT_uk. Please can you help? We just moved house yesterday so are waiting for our broadband to get turned on, but lockdown means our kids' school lessons are all online so they can't access them. Is there anything to do to speed up our wait time? Our switch on date is 18th
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JackSharedGradient
(@stancliffe_jack) reported
@bt_uk Hi Lesley. I am aware I have a complaint and team dealing with this, however there is no confusion on my behalf. I am waiting to be provided evidence of any existence that months of communication and work being carried out between BT and Openreach actually exists.
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James Wyatt
(@James_Wyatt) reported
How do you escalate at complaint with @bt_uk ? 75Mb broadband running at max 4Mb for a MONTH now and BT don't seem to care & are lying to me.
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oldone
(@leftoutside2) reported
@bt_uk Still needs tidying up, homes still have problems with wifi drop.
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C&M Property Management
(@CMPropertyMgt) reported
@btbusinesscare We're having a lot of problems with an internet connection dropping in DL7. Is there an ongoing problem? It happened all over Christmas and New Year
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jacky
(@jackcolbert7) reported
@bt_uk @GrahamKeyte Its just a marketing con BT are awful! Overpriced awful customer service thats why I left last month
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Jo Stevens
(@beatle1974) reported
@bt_uk ref order no. VOL013550773658942 booked for 18/1 is there chance to bump this forward? I’ve been without broadband for 2 weeks already due to multiple errors your end
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John Cummings
(@mrjohnc) reported
@bt_uk can you tell me if the BT WiFi extender 1200 is compatible with the BT business smart hub 7.0? They won't connect to each other and I don't know if the extender is broken or you make incompatible products
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Siobhan Mallett
(@MallettSiobhan) reported
@bt_uk Ty Lesley but my issues are with virgin media :(
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Javed Khan
(@JavedKhanCEO) reported
Many weeks notice to @btbusinesscare @BTGroup to install a new high speed home internet line. 6 weeks later- not completed. Plenty of excuses & misinformation though. One hand not knowing where the other one is! Shoddy service means I can’t do critical Zoom or Teams video mtgs