BT (British Telecom) Outage Report in Bristol, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Bristol come from postal codes BS1, BS2, BS5, BS15, BS8, BS3, BS9 and BS20.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (6%)
-
Total Blackout (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Bristol, England
The most recent BT (British Telecom) outage reports came from the following cities: Clevedon, Bristol, Bath, Yate and Winscombe.
| City | Problem Type | Report Time |
|---|---|---|
 Clevedon |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
||
| Bath |
Phone | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
-
John Crabtree
(@jocra14) reported
from
Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.
-
Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home
-
melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
-
Paul Womble Brewer🇬🇧🇦🇺🏴🏳️🌈🇬🇸
(@_Brewer_) reported
from
Chipping Sodbury, England
@bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?
-
Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
-
Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
-
SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
-
Lee Collins
(@LCollins75) reported
from
Midsomer Norton, England
@bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.
-
John Crabtree
(@jocra14) reported
from
Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated
-
Katherine Thomasset
(@Kaththomasset) reported
from
Bristol, England
.@bt_uk still without internet after a week, and no sign of the engineer who was supposed to be with us between 1 and 6 today. We received a message saying the problem was fixed but it definitely isn’t!
-
Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
-
Shane Reece
(@ChinnyNo12) reported
from
Caldicot, Wales
Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN
-
Mike
(@Mikey___Smith) reported
from
Bristol, England
@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
-
Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
-
Jonathan Holmes
(@JHolmesEsq) reported
from
Bristol, England
@bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?
-
Gwen
(@edwardsgwen) reported
from
Keynsham, England
@bt_uk In the meantime, all 50+ households keep paying full price. Awesome! How many years do we have to ensure this intermittent, shoddy service we pay you for?
-
Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
-
Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
-
Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
-
Katherine Thomasset
(@Kaththomasset) reported
from
Bristol, England
.@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Kelly Cairns
(@kellycairns) reported
@AskPS_UK hi, there's a player on the network who keeps accessing our broadband sending DDoS attacks and it's having a major impact on my business as my internet is constantly going off. I'm in the process of reporting it to @bt_uk how can I report the user?
-
Alastair Moore
(@ajr_moore) reported
@bt_uk Disgraceful that BT customer service makes no allowances for people needing to exit their BT contract early due to Covid health reasons and extenuating circumstances.
-
James Walker
(@JamesWa51500635) reported
@bt_uk absolute nightmare trying to move home with BT. Weeks of trying to get this right and still no one seems to be able to make sense of the system. PLEASE HELP, I’ve wasted hours on this.
-
Josie Madoc 🔶🇪🇺💞
(@JoboMa) reported
@JohnBishop100 😡 And they turned down the offer from @bt_uk of cheap broadband for disadvantaged kids, because they couldn’t work out how to distribute the offer to them. As long as their kids are ok though right?! That’s the main thing after all
-
Kim Nike
(@KimNike3) reported
@bt_uk I am told I can access “BT Sport Extra 6”but can not find it! I want to watch the Luton v Reading game tomorrow. I have BT sport and BT broadband as well as sky sports yet can not seem to be able to access this. Help required please.
-
maxine byrne
(@maxinebyrne9) reported
@bt_uk if u value super fast broadband, good customer service, eng arriving, the decency of a call back, your complaint handled properly then DON’T GO NEAR BT!!! They do as they want, when they want, sod the customer - no income, no home schooling, who gives a damn. Not BT
-
Martyn Galea
(@galeamartyn) reported
@bt_uk why has my home hub 6 rebooted 4 times today. Are you pushing out updates or do you have an issue with your broadband service. Before you ask my phone line is working fine
-
bryan duffy
(@bryandu07869377) reported
@bt_uk Well I stay in a rural village in Scotland and because the exchange is too far away from us and the lines they run the broadband down are about 70 years old so it will never be reliable so where’s my £100 🤔
-
Gashaw
(@GashawAhmed1) reported
@bt_uk , hi , my home hub is showing me a yellow band, tried shutting down. Not working, can’t connect to my devices, any advice?
-
Samantha Carter
(@sambam1907) reported
@bt_uk I need to urgently talk to BT about a safeguarding issue. I'm on hold to BT - is there a direct number i can call please?