BT (British Telecom) outages and service status in Bristol, England

Problems in the last 24 hours in Bristol, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bristol, England

The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Bath, and Clevedon.

City	Problem Type	Report Time
Bristol	Internet	2 days ago
Bristol	Total Blackout	2 days ago
Bristol	Wi-fi	2 days ago
Bristol	Total Blackout	2 days ago
Bristol	Internet	2 days ago
Bristol	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

• 
  James Burfield (@jamesburfield) reported 6 minutes ago from Midsomer Norton, England

  @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

• 
  Sarah (@sarahcliftonsc) reported 8 minutes ago from Kingswood, England

  @bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home

• 
  JahJah Binks (@lilmissbinks97) reported 11 minutes ago from Bristol, England

  @bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half

• 
  Jake Payne (@man_utdmasta) reported 12 minutes ago from Bristol, England

  Forgot how easy players who play in the mainland European leagues go down under any sort of contact! Good lord. #MUNPSG #btsport

• 
  Katherine Thomasset (@Kaththomasset) reported 12 minutes ago from Bristol, England

  .@bt_uk still without internet after a week, and no sign of the engineer who was supposed to be with us between 1 and 6 today. We received a message saying the problem was fixed but it definitely isn’t!

• 
  Lee Collins (@LCollins75) reported 20 minutes ago from Midsomer Norton, England

  @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

• 
  Simon Cutler (@SCutlerIFA) reported 25 minutes ago from Farmborough, England

  @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

• 
  Daniel Fry (@DanielFry23) reported 26 minutes ago from Filton, England

  @AS_FootyReview @bt_uk Virgin is the same mate in Bradley Stoke . Most days it’***** and miss, it’s got to be down to the new builds going up and over loading the network locally

• 
  BetteBaldwin (@BetteJBaldwin) reported 35 minutes ago from Nailsea, England

  @bt_uk Tweeting for my friend whose fault report for aged uncle is NO LONGER NEEDED - Name: Lilly. Location: Clevedon Report Ref No: VOL013-474370897232 Please cancel. Please respond if possible. She can’t get through on your phone line.

• 
  Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported 38 minutes ago from Bristol, England

  @bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to

• 
  Moomat (@moomatahico) reported 41 minutes ago from Bristol, England

  Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.

• 
  John Crabtree (@jocra14) reported 43 minutes ago from Clevedon, England

  @Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated

• 
  Robert Sutcliffe (@liveRPancSurg) reported 47 minutes ago from Bristol, England

  @bt_uk BT broadband customer support is a complete disgrace. #incompetent

• 
  Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported 52 minutes ago from Bristol, England

  I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going

• 
  Katherine Thomasset (@Kaththomasset) reported 52 minutes ago from Bristol, England

  .@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?

• 
  Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported 53 minutes ago from Bristol, England

  So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.

• 
  BOB ANDERSON 180 (@BobAnderson180) reported 53 minutes ago from Clevedon, England

  @bt_uk I’ve cancelled my DD, but can’t get through to you to cancel the service. Can’t chat, your phone no answer. Surely fact that I cancelled the DD means I don’t want u anymore...but all the send is email saying you will send me a bill so I can pay in a different way!

• 
  Hmmmm (@wickwar) reported 54 minutes ago from Chipping Sodbury, England

  @bt_uk Load balancing with draytek router and it's dropping onto BT everytime virgin falls over which is about 20 times since installation yesterday. Spoke to virgin support and they say it can up to 48hrs to "gel" never heard such bs in my life.

• 
  Ross Mc@rdell (@RossMcArdell) reported 55 minutes ago from Kingswood, England

  Anyone offended by the word Shit is a waste of oxygen #BBL09 #btsport

• 
  Paul Womble Brewer🇬🇧🇦🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇸 (@_Brewer_) reported 59 minutes ago from Chipping Sodbury, England

  @bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 6 minutes ago

  @bt_uk It's useless if you can't check the number is the number of the person... It's just a hindrance for the customer that gives absolutely zero security.

• 
  Paul stagg (@Staggly) reported 12 minutes ago

  @bt_uk @NRManc they’ve messed up everyone’s account - it be worried they are taking money from old customers so check your bank - they aren’t acknowledging the issue

• 
  Sad Banana (@SadBanana9999) reported 15 minutes ago

  @bt_uk @ah_potts What “cache what cookies”?? All other apps working just fine. I cant log in BT only. I have been trying for ages! You have sent a bill and I cant access it . Really terrible service😡😡

• 
  bazzer (@thematrixzion) reported 20 minutes ago

  The @bt_uk app is a load of crap it updates you can’t use it even to turn my kids Wi-Fi back on

• 
  Alison indge (@AliIndge) reported 21 minutes ago

  Give @bt_uk a slow hand clap for messing up my email password - I made a BT ID which then said incorrect pw on my BT email account so I changed it - then tried to log in to the new BT ID account and it’s saying wrong pw too - give me strength 🤬

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 24 minutes ago

  Dear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing

• 
  Ann Merrigan (@MerriganAnn) reported 24 minutes ago

  @bt_uk Phoned to cancel BT TVpackage, had ONE box since 2018. Guy said to send back TWO! I explained I don’t have two, he said I was complicating things and to phone when I get the pack to return them. Your website says it doesn’t need returned as had it since 2018???? Clarify??

• 
  ems7 (@ems7) reported 24 minutes ago

  @bt_uk how can I contact your complaints department? I have had two missed calls from them. The number on your complaints page won’t put me through. Live chat can’t help. I’ve already escalated the complaint.

• 
  Stockport871 (@stockport871) reported 24 minutes ago

  Mad how the internet has gone down in Wrexham and Luton on the same day. They are usually so active around this time. @bt_uk any ideas?

• 
  Grub Street Publishing (@grub_street) reported 25 minutes ago

  @bt_uk We've already raised a complaint. But nothing has happened and your billing department hasn't done a thing. Your incompetence is breathtaking. Glad we've moved elsewhere. Just get our bill cancelled or next step Ofcom