BT (British Telecom) Outage in Winson, Gloucestershire, England

These #VAR decisions are ridiculous. If they stopped watching replays in slow motion Kyle Walker would have been sent off on Sunday and Danny Rose would not have been deemed to have handballed. @btsport

@btbusinesscare Yet again our internet has gone down even send us a text saying @BTOpenreach has fixed the problem on the line so clearly not fixed!!

@btbusinesscare Well we keep getting down time every time it rains here think engineers need sending out and sorting out the junction boxes in Down Ampney!!

@BTCare @btbusinesscare Come on BT Care we’ve had no reply today from you and now the line is up and down like a yo-yo it’s awful service.. how about connecting up the village with fibre @BTOpenreach

@BTCare we’ve had no care from you called you yup and had no care and we have no internet nor people can call us it’s piss poor and would hope your service would be better but that’s what we’ve come to expect from a poor service! We’re share holders too! Sort it soon!! Please!!

@BTCare Hi, I spoke to 1 of your complaints handlers yesterday: Natasha. As a resolution specialist she left a lot to be desired. Rude, condescending, arrogant, & unhelpful. As a long standing customer, I expected better.

@BTCare 25 years as a customer. I’ve been treated poorly. The only resolution which can be given a timescale you might actually adhere to is closing my BT account. Shocking.

@BTCare You could not be more inaccurate if you tried. You have issued me with 2 landlines, 2 cloud phones, no broadband to my business and “allegedly” fitted a hub in the wrong building which you did not have access. Cancel all my contacts.

“Fraudsters are known to make calls claiming to work for @bt_uk” says their website. Never experienced until today; automated voice call saying internet would be cutoff in 24 hours, press #1 gets u thru 2 a bunch of Indians who try2 walk u thru typing sh*t into a web browser

@bt_uk Ohh no. I moved out and didn’t cancel the service. No one used it but I had to pay up until I did cancel. This was last year though.

@bt_uk Yes but doesn’t work either hence the call! 20 mins now and transferred to a queue as operator had a problem with her system

Phoning @bt_uk to get a line fitted and broadband and 15 mins in and told systems issues, doesn’t bode well 😱

@ChrisPrattFanAk @bt_uk Ask Lisa if I can have her number. Also, if it’s in his name then he has to pay the bill. It’s his fault for not contacting them. I forgot to cancel after moving and even though they can check and see the data usage was at zero for two months I still had to pay. You lucked out 👍🏻

@bt_uk The line has never been fixed

@bt_uk I login using lastpass, it logs me into my email but not MyBT but both have the same password.

@bt_uk Hi Aideen, the engineer has been and said he cannot find anything wrong with the line or the equipment. I’ll see how it goes and get back to you if there is still issues. Thanks

@bt_uk Have completed form. Poor service from #BT. No correspondence emails no communication at all. No help

@bt_uk Yea like I said I had full signal but it was still slow