BT (British Telecom) Outage Report in Weston-super-Mare, North Somerset, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
The latest reports from users having issues in Weston-super-Mare come from postal codes BS23 and BS24.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Barry, Weston-super-Mare, Winscombe and Penarth.
City | Problem Type | Report Time |
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Internet | ||
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Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Simon Hiscocks (@Statto1927) reported from Barry, Wales
Commentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬
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BOB ANDERSON 180 (@BobAnderson180) reported from Clevedon, England
@bt_uk I’ve cancelled my DD, but can’t get through to you to cancel the service. Can’t chat, your phone no answer. Surely fact that I cancelled the DD means I don’t want u anymore...but all the send is email saying you will send me a bill so I can pay in a different way!
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Annette Pritchard (@touristory) reported from Barry, Wales
With no irony intended, I’ve been trying to download this story for 5 minutes. Nowhere as bad as some of the worst areas I imagine but really a few lines of text, just a couple of miles from Cardiff #Sully @BT_UK
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Christian Nehls (@NYR_Jugs88) reported from Dinas Powys, Wales
Let’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports
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Wayne Hadley (@WayneHadley) reported from Weston-super-Mare, England
@SkyCricket @BeefyBotham @David215Gower Beefy wants to travel the world promoting his @BothamWines and btw it's something very special 🍷but to call it a day with @David215Gower is a terrible decision. No doubt we will see him on @btsport or @primevideosport
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Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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lowri anne williams (@lowri_anne) reported from Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Ryan Crocker (@crocker74) reported from Cardiff, Wales
@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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Nörm•i•am (@storrmin571) reported from Cardiff, Wales
@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales
@bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off
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Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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Nick Speed (@speedupdating) reported from Cardiff, Wales
@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
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jamie wilson (@wils82) reported from Weston-super-Mare, England
@bt_uk To cancel my broadband
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Giggsy (@DjGiggsy) reported from Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Janine Bates (@JanineBates) reported from Cardiff, Wales
@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
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Jo (@rubyrockcake111) reported from Barry, Wales
@bt_uk @OpenreachHelp @WeAreOpenreach @BBCXRay @skytv No Broadband, no landline no downloads, no catchup etc, for 6 weeks. Every week it’s a different excuse. This week lightening strike! I’m getting really fed up. Please someone help.🤯
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BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England
@bt_uk Tweeting for my friend whose fault report for aged uncle is NO LONGER NEEDED - Name: Lilly. Location: Clevedon Report Ref No: VOL013-474370897232 Please cancel. Please respond if possible. She can’t get through on your phone line.
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lowri anne williams (@lowri_anne) reported from Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England
@bt_uk Please cancel a Fault Report. No Longer Needed. Problem solved. Name: Lilly Location: Clevedon. Fault Report Ref No; VOL013-474370897232 I’m doing this for a friend who can’t get through by phone. If you need more details please ask.
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BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England
@bt_uk please cancel fault report number VOL013-474370897232 for Lilly in Clevedon. Problem now solved. Doing this on behalf of the person reporting the fault. Can provide more info if needed.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Supper (@MichelleSupper) reported
@bt_uk I did, after an hour on hold. The whole DNS system had gone down. I missed two important meetings because zoom could not connect. My home server could not make back ups, and had to be reset. My nest thermostat disconnected, and I had to reset the hub to get that working again
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Si Hayton (@halfblindboy) reported
@bt_uk for the second time this year I am without broadband and getting no help from anyone at your company. Last time it was two months. This time I’ve had full fibre for 14 days and only been online with it for 4 days….. this is getting ridiculous #DejaVu #sickofthis
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GregoryTKint #SafeEdForAll #RejoinEU (@GregoryTKint) reported
@bt_uk Has your customer care changed? That's another hour wasted being pinged from Broadband to TV to Shop and now Tech... but without a solution 🤨 And that is for something very simple.
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Dr Helen Scott 🇺🇦 (@drhelenscott) reported
@bt_uk Husband is on his 4th phone call trying to cancel account and get refund for money you took off us because you didn’t cancel it when requested. I’ll leave that to him but please advise on how to ask for compensation for time wasted and the pain of this process.
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dicko88 (@dicko888) reported
@bt_uk An engineer is booked for today 1pm onwards. This follows on from quiet a few engineers that have so far not even turned up despite being booked in to sort out my BT problem. Is there a number l can call to see if they are coming or cancelling like usual?
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Dr Helen Scott 🇺🇦 (@drhelenscott) reported
@NikiSmithson @bt_uk @ScottishPower Oh no!! I’m actually ill with a sickness bug today and I still think that my day is better than Andrew’s because of this. Also, the jolly George Ezra hold music is reeeeaally incongruent with the level of service being provided. Maybe call centres have had their day??
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Mαɾk McLeαɳ (@McLean86) reported
First class service from @bt_uk. Pup ate through the fibre wire last night about 9ish and they had an engineer out first thing this morning to sort it out.
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Iain (@IMBezza) reported
@bt_uk my router disconnected 4x pday, so you send me a faulty hub which fails to provide wifi (54downstram, 3.5mb over wifi) Cost me £150 mesh to resolve as you fail to. Now nobody is answering my calls? ALSO I returned my kit 26/09 but you are still going to charge me? UNHAPPY
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Karen Brennan (@aunty911) reported
@bt_uk I want 2 be put back 2 copper landline, so I can still research what we will do going forward. Your sales man lied to us saying absolutely no change to service, when there is, I cant use my phone. I will not go wireless so you have forced this on me, by lying.
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Jon Bonnick (@JonBonnick1) reported
@bt_uk you’re service is hopeless. Waited in all afternoon for your engineer who didn’t turn up. 3 phone calls (taking over 2 hours of waiting time) and we’re no nearer. If you’re looking for a broadband provider look elsewhere.