BT (British Telecom) Outage in Weston-super-Mare, North Somerset, England

With no irony intended, I’ve been trying to download this story for 5 minutes. Nowhere as bad as some of the worst areas I imagine but really a few lines of text, just a couple of miles from Cardiff #Sully @BT_UK

@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

@SkyCricket @BeefyBotham @David215Gower Beefy wants to travel the world promoting his @BothamWines and btw it's something very special 🍷but to call it a day with @David215Gower is a terrible decision. No doubt we will see him on @btsport or @primevideosport

Let’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports

Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

@btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.

@peteclase @btsport @virginmedia Yes it’s awful. Gone to @Channel4 instead. @btsportrugby @btsport aren’t bothered it seems #EDIvMUN

Just reported scam automated phone call telling me my BT service will be terminated, to @BTCare. Its quite a realistic call with strict tone that u feel u should follow instructions. Did 1471 and number that called me was 01816792513. Clearly scam that's an old London area code

@themichaelowen @WayneRooney @btsport My decision to cancel that overpriced channel is vindicated

@WHPASS1 @CoopeyCoope @btsport Christ I thought it was just me - I've restarted the TV, the Chromecast and my internet connection trying to fix this problem!

@CiaranM88x @btsport So agree. I’ve turned it to mute. Bad enough watching let alone listening to them.

@BTCare But then I get this! 3 people hung up on me in a row, before the 4th call resulted in me speaking to someone. Your ‘service’ is by far and away the most disgraceful I have ever had the ordeal of experiencing.

@BTCare @SteveJQuinton Steve all I can say is good luck! In my experience BT (including openreach) customer service is shocking. To resolve our issues we had to email the CEO and get his ‘special team’ involved!!

@btsport commentators shut ******** up about Pep and comment on the ******* game...

@BTCare Broadband down again, second time this week. Tried using correct online process’ to raise another fault but website taking me around in circles.

@btsport Hi, I'm trying to watch a program on BT Sport 3HD & there's all this football rubbish down the left hand side & across the bottom of the screen...can you please tell me how to get rid of it all please?

Just been informed by BT Broadband @BTCare my broadband won't be connected Tommorow seem total to get connect will be 31\2 weeks after order. Shocking service #soulddobetter #noservice.

@BTCare Had this text is it genuine? Hi, BT Here. Good news! We're improving our network so you can enjoy faster speeds at no extra cost. No engineering visit required, but we will need to disconnect your line for upto 2hrs around 08:30 on 19-JUL-18. Please reboot your hub after

@BTCare Hi Jules, you’re overcharging us on our tv and broadband package, have made numerous complaints and no one is willing to help us. Very disappointed, was excited to leave Sky and join BT but very much regretting it now.

@bt_uk @BTCare Are an absolute joke - if you’ve thought of changing to them then DON’T - 4 (soon to be 5!!) months they’ve overcharged is by £19pm, calling every month to get it resolved to be told the same damn thing! NEVER again - joke of a company!!!

@BTCare Yes Lizzie and i have begged them to send my by e-mail and they have refused, when I have asked for estimated time they said will be any time up to end of August. Is this the way to treat a customer that has been with you for 50 Years. I think not!!

I notice that @BTCare has seemed to be closed down, further evidence that @BTGroup does not care and are not interested in communicating with customers.

@bt_uk .tried retuning as you suggest. Still no BBC ... @bt_uk box now plugged back in but no sign of a BBC channel. Tho can watch live on @BBCiPlayer HELP !

@bt_uk @OpenreachHelp We've been 12 days without internet thanks to @bt_uk and @OpenreachHelp being slow to fix (which has been a massive headache cos I am meant to work from home lots) and now our living room is unsafe for the toddler because the TV can no longer be tethered to the wall...

@bt_uk absolute shambles of a service. Sat on hold for 29mins to then be cut off because your call hours are from 8am-9pm. I called within that time. Broadband setup has been absolutely shocking from Openreach install, product delivery & now setup. Get me on DM or phone ASAP!

@bt_uk i done a retune and they are back but im not optimistic i fear next time i watch bbc or forces tv i will get the weak signal message and back come the black screens i will be very hacked off if it does it with the tyson fury fight

Here the football on @btsportfootball is shit but the adverts are brilliant 😂😂😂😂😂 @btsport @btsportscore

@btsport trying to bum up this #braga team ok the park is shit but come on !!!!

@btsport get Rob McLean to ****

@eddybr1991 @Donovag @BTVision @BBCiPlayer @bt_uk .thanks! Maybe I do. @bt_uk please help. I have no #BBC

@BTCare I am a new BT customer and my brodband services was meant to start on 14th feb. But its’s been 6 days and still I cannot access any broadband services yet. I regret now my decision to leave @virginmedia and join BT. Total Disappointment

@bt_uk That says there are no issues.