BT (British Telecom)

BT (British Telecom) Outage Report in Cheddar, Somerset, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cheddar, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheddar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cheddar, Somerset, England 11/18/2025 18:40

November 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cheddar, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Weston-super-Mare, Bridgwater, Clevedon and Winscombe.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol E-mail
United KingdomWeston-super-Mare Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cheddar, England

Latest outage, problems and issue reports in Cheddar and nearby locations:

  • BetteJBaldwin BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England

    @bt_uk Tweeting for my friend whose fault report for aged uncle is NO LONGER NEEDED - Name: Lilly. Location: Clevedon Report Ref No: VOL013-474370897232 Please cancel. Please respond if possible. She can’t get through on your phone line.

  • ClaireFenella 🌷Claire Fenella E 🌷 (@ClaireFenella) reported from Long Ashton, England

    @bt_uk I can’t DM you because you don’t follow me and I don’t follow you. I have been forced to leave BT because of a lack of services in my new house. I was a very happy BT customer but things have gone badly wrong for you over the last 8 weeks. Never again!!!

  • BetteJBaldwin BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England

    @bt_uk Please cancel a Fault Report. No Longer Needed. Problem solved. Name: Lilly Location: Clevedon. Fault Report Ref No; VOL013-474370897232 I’m doing this for a friend who can’t get through by phone. If you need more details please ask.

  • liveRPancSurg Robert Sutcliffe (@liveRPancSurg) reported from Bristol, England

    @bt_uk BT broadband customer support is a complete disgrace. #incompetent

  • starr3126 Gareth Starr (@starr3126) reported from Weston-super-Mare, England

    @bt_uk I find since we've had BT Internet it's very poor. Had it installed as Sky didn't do fibre in our area. Trouble with initial installation, which was eventually fixed. WiFi drops out daily, lags when the boys play the xbox or if I'm streaming via the PlayStation. #poor

  • Setantayseis Setantayseis (@Setantayseis) reported from Bristol, England

    @edlingh @bt_uk @btsport Told me I’m in contract so can’t cancel and also they won’t reduce it. If complained as there will be nothing I want to watch for months!

  • BetteJBaldwin BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England

    @bt_uk please cancel fault report number VOL013-474370897232 for Lilly in Clevedon. Problem now solved. Doing this on behalf of the person reporting the fault. Can provide more info if needed.

  • clairesharpe_ ✨ Claire Sharpe ✨ (@clairesharpe_) reported from Bristol, England

    @TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.

  • nath_ball Nathan (@nath_ball) reported from Bristol, England

    @bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • tomosgsxr John Ennis (@tomosgsxr) reported from Bridgwater, England

    @motomatters IMO pay tv loses spontaneous viewers who then turn into fans who in turn go to tracks. @btsport needs to encourage people to watch the bikes, I suggest a MotoGP only tariff for starters, and perhaps dropping the £35 parking charge at the circuit might help.

  • TeamPenster SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England

    @bt_uk The only options are sign in and then change account settings... ?

  • wils82 jamie wilson (@wils82) reported from Weston-super-Mare, England

    @bt_uk To cancel my broadband

  • ClaireFenella 🌷Claire Fenella E 🌷 (@ClaireFenella) reported from Long Ashton, England

    @bt_uk I am not wasting any more time on hold trying to speak to someone about a billing error you have made. You will now need to contact me to sort it out and stop sending demanding letters Completely fed up with your awful customer service.

  • pipa217 Karina Quinteros (@pipa217) reported from Bristol, England

    @rowen_grey @bt_uk Having the same problem

  • BobAnderson180 BOB ANDERSON 180 (@BobAnderson180) reported from Clevedon, England

    @bt_uk I’ve cancelled my DD, but can’t get through to you to cancel the service. Can’t chat, your phone no answer. Surely fact that I cancelled the DD means I don’t want u anymore...but all the send is email saying you will send me a bill so I can pay in a different way!

  • WayneHadley Wayne Hadley (@WayneHadley) reported from Weston-super-Mare, England

    @SkyCricket @BeefyBotham @David215Gower Beefy wants to travel the world promoting his @BothamWines and btw it's something very special 🍷but to call it a day with @David215Gower is a terrible decision. No doubt we will see him on @btsport or @primevideosport

  • lilmissbinks97 JahJah Binks (@lilmissbinks97) reported from Bristol, England

    @bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half

  • mikegarner Mike Garner (@mikegarner) reported from Bridgwater, England

    @BTCare Yeah, I really appreciate talking to someone in customer care forgetting to turn the mic off before complaining why I was coming through to him with “shit like that”.

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AILAHT0909 Algar Goredema-Braid (@AILAHT0909) reported

    @TheeRedSilence @bt_uk Awful

  • DanteHarker Dante Harker 🦄 (@DanteHarker) reported

    @bt_uk I only have broadband - and without a number, I can't check if there are issues with the service. Time for an upgrade on that system, I'd say.

  • TheeRedSilence Red Silence (@TheeRedSilence) reported

    @AILAHT0909 @bt_uk Add to that I'm stuck with the order until it goes Live on November 1st. Unbreakable broadband signal has barely 1 bar. And that 28 quid people pay for their broadband is costing me 40. Sound. @bt_uk please escalate to a higher love.

  • Ms_M_Taylor Mel_Pokemum (@Ms_M_Taylor) reported

    @bt_uk This month I will be officially 'of no fixed abode'; I have had to cancel my BT Broadband and TV while still in contract. Now being charged £90. Is this how BT plan to support the country during this difficult time? @MartinSLewis @MoneySavingExp

  • inthecloset Kemmmy ✨ (@inthecloset) reported

    Can anyone recommend a competent broadband provider. Not @bt_uk nor @virginmedia. Coverage and customer service rating is key for me!

  • JimNewcomb7 Jim (@JimNewcomb7) reported

    @bt_uk So you no there are problems an offer this - For any Apple device, it's important to not only update your password in the main device settings, but also in the SMTP settings. If you don't do this, you won't be able to send emails - without explain how to? USELESS what are SMTP?

  • AILAHT0909 Algar Goredema-Braid (@AILAHT0909) reported

    @BoDs_Life @bt_uk I am told Openreach are on strike today and Monday. I remain tied to a contract but no service for 6 days. God knows until when

  • PaulMotto Paul Mottershead 🏴󠁧󠁢󠁥󠁮󠁧󠁿⚫⚪ Dcfc 🐏 (@PaulMotto) reported

    @bt_uk very poor customer service, 35 mins on hold & still no reply. I'll take my business elsewhere.

  • EssexDe55 MudBone (@EssexDe55) reported

    @bt_uk Strange business model....giving service away free to newcomers. Whilst long term customers are leaving en-mass due to sky high bills subsidising the former..👋👋

  • chrishew08 Chris Hewitson (@chrishew08) reported

    @bt_uk awful service last couple of days. No broadband for over a day now, i work from home and yes they sent me a 4g hub, which pumps out shocking signal and im actually better of connected to my phone. Also, no fault resolution date and openreach are now on strike. Shocking!