BT (British Telecom) Outage Report in Cheddar, Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cheddar, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheddar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Cheddar, Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Clevedon, Weston-super-Mare and Bridgwater.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
||
| Bristol |
Internet | |
| Clevedon |
TV | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cheddar, England
Latest outage, problems and issue reports in Cheddar and nearby locations:
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jamie wilson
(@wils82) reported
from
Weston-super-Mare, England
@bt_uk To cancel my broadband
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BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk Tweeting for my friend whose fault report for aged uncle is NO LONGER NEEDED - Name: Lilly. Location: Clevedon Report Ref No: VOL013-474370897232 Please cancel. Please respond if possible. She can’t get through on your phone line.
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BOB ANDERSON 180
(@BobAnderson180) reported
from
Clevedon, England
@bt_uk I’ve cancelled my DD, but can’t get through to you to cancel the service. Can’t chat, your phone no answer. Surely fact that I cancelled the DD means I don’t want u anymore...but all the send is email saying you will send me a bill so I can pay in a different way!
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Mike Garner
(@mikegarner) reported
from
Bridgwater, England
@BTCare Yeah, I really appreciate talking to someone in customer care forgetting to turn the mic off before complaining why I was coming through to him with “shit like that”.
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🌷Claire Fenella E 🌷
(@ClaireFenella) reported
from
Long Ashton, England
@bt_uk I can’t DM you because you don’t follow me and I don’t follow you. I have been forced to leave BT because of a lack of services in my new house. I was a very happy BT customer but things have gone badly wrong for you over the last 8 weeks. Never again!!!
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BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk please cancel fault report number VOL013-474370897232 for Lilly in Clevedon. Problem now solved. Doing this on behalf of the person reporting the fault. Can provide more info if needed.
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Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
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John Ennis
(@tomosgsxr) reported
from
Bridgwater, England
@motomatters IMO pay tv loses spontaneous viewers who then turn into fans who in turn go to tracks. @btsport needs to encourage people to watch the bikes, I suggest a MotoGP only tariff for starters, and perhaps dropping the £35 parking charge at the circuit might help.
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Setantayseis
(@Setantayseis) reported
from
Bristol, England
@edlingh @bt_uk @btsport Told me I’m in contract so can’t cancel and also they won’t reduce it. If complained as there will be nothing I want to watch for months!
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Sam
(@Baz1050) reported
from
Cheddar, England
Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.
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Maya Birch
(@Mayabirch1) reported
from
Street, England
Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!
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✨ Claire Sharpe ✨
(@clairesharpe_) reported
from
Bristol, England
@TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.
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🌷Claire Fenella E 🌷
(@ClaireFenella) reported
from
Long Ashton, England
@bt_uk I am not wasting any more time on hold trying to speak to someone about a billing error you have made. You will now need to contact me to sort it out and stop sending demanding letters Completely fed up with your awful customer service.
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Wayne Hadley
(@WayneHadley) reported
from
Weston-super-Mare, England
@SkyCricket @BeefyBotham @David215Gower Beefy wants to travel the world promoting his @BothamWines and btw it's something very special 🍷but to call it a day with @David215Gower is a terrible decision. No doubt we will see him on @btsport or @primevideosport
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
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BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk Please cancel a Fault Report. No Longer Needed. Problem solved. Name: Lilly Location: Clevedon. Fault Report Ref No; VOL013-474370897232 I’m doing this for a friend who can’t get through by phone. If you need more details please ask.
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Gareth Starr
(@starr3126) reported
from
Weston-super-Mare, England
@bt_uk I find since we've had BT Internet it's very poor. Had it installed as Sky didn't do fibre in our area. Trouble with initial installation, which was eventually fixed. WiFi drops out daily, lags when the boys play the xbox or if I'm streaming via the PlayStation. #poor
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Robert Sutcliffe
(@liveRPancSurg) reported
from
Bristol, England
@bt_uk BT broadband customer support is a complete disgrace. #incompetent
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jason lintern
(@jasongas) reported
from
Bristol, England
That #youtubestream #ChampionsLeagueFinal2019 was the worst stream I’ve ever watched #btsport
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Wilkins
(@ClareMWilkins) reported
@bt_uk I was reporting the death of my mother and wanted to cancel the broadband because my father is 94 and can’t use it. They said I would lose the number which he has had for so long. He lives alone and the phone is critical for him. I transferred the broadband to safeguard it
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Robert McCausland
(@robertmcc) reported
@bt_uk been trying unsuccessfully for weeks to get BT to enable my 15 BT Protect licenses. I remain restricted to 2 licenses from my old broadband package. Number of handoffs between value and tech teams with no resolution.
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Samantha Bentley
(@TheBadBentley) reported
Hey @bt_uk why is your customer service so shocking?
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Dave 🇺🇦🇺🇦🇺🇦
(@Shouty_Dave) reported
I'd ring and make a complaint, but you'd either cut me off, transfer me to oblivion, or just simply not act on it, so, @bt_uk @BTCare , how do lodge a formal complaint online please?
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Clare Wilkins
(@ClareMWilkins) reported
@bt_uk My elderly father has a landline and a bt account. He has had a broadband account with a different provider which his wife (now deceased)used. When we went to cancel it they told us we would lose the landline number that he has had for nearly 70 years. Is this correct?
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Tony
(@Tonysmini) reported
@chris_rugs @bt_uk Did you speak to the engineers and ask them what the issues are? If not, their job notes should be on your fault report as it sounds like there’s a problem that needs further work they couldn’t do on the day.
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Lucy
(@Lucyjane1004) reported
@bt_uk It has been looked in to and is a scam. To charge someone £92 extra per month for a fixed cost service is a scam. You are taking my money to gain the interest on it and I’m making other people aware that this is nothing other than a scam.
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Lucy
(@Lucyjane1004) reported
@bt_uk The overpayment paid to BT will be gaining interest not passed to the customer.The credit may be shown on the BT account but it has been paid to BT and will be in their bank account gaining interest. I already raised a complaint re my own over charges now raising awareness #OfCom
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Dylan Mansfield
(@DylanMansfield6) reported
@bt_uk wow yesterday I rang BT to complain about overcharges and was told the systems were down and they would ring me back, well nearly 24hours later am still waiting. Worse customer service ever, how do they stay-in business, virgin media here I come!!
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Mutsa Magadah 🏴🇿🇼🇧🇷
(@Mutsa8) reported
from
Camden Town, England
@StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks