BT (British Telecom)

BT (British Telecom) Outage Report in Cheddar, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cheddar, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheddar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cheddar, Somerset, England 04/02/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cheddar, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Weston-super-Mare, Winscombe, Bridgwater, Cheddar, Wells, Glastonbury, Highbridge, Burnham-on-Sea and Axbridge.

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City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomWeston-super-Mare Wi-fi
United KingdomBristol Total Blackout
United KingdomBristol Wi-fi
United KingdomBristol Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Cheddar, England

Latest outage, problems and issue reports in Cheddar and nearby locations:

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.

  • jocra14 John Crabtree (@jocra14) reported from Clevedon, England

    @Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.

  • nickylclark Nicky Clark 💙 (@nickylclark) reported from Burtle, England

    @bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going

  • starr3126 Gareth Starr (@starr3126) reported from Weston-super-Mare, England

    @bt_uk I find since we've had BT Internet it's very poor. Had it installed as Sky didn't do fibre in our area. Trouble with initial installation, which was eventually fixed. WiFi drops out daily, lags when the boys play the xbox or if I'm streaming via the PlayStation. #poor

  • BetteJBaldwin BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England

    @bt_uk please cancel fault report number VOL013-474370897232 for Lilly in Clevedon. Problem now solved. Doing this on behalf of the person reporting the fault. Can provide more info if needed.

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • BetteJBaldwin BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England

    @bt_uk Tweeting for my friend whose fault report for aged uncle is NO LONGER NEEDED - Name: Lilly. Location: Clevedon Report Ref No: VOL013-474370897232 Please cancel. Please respond if possible. She can’t get through on your phone line.

  • BetteJBaldwin BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England

    @bt_uk Please cancel a Fault Report. No Longer Needed. Problem solved. Name: Lilly Location: Clevedon. Fault Report Ref No; VOL013-474370897232 I’m doing this for a friend who can’t get through by phone. If you need more details please ask.

  • TeamPenster SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England

    @bt_uk The only options are sign in and then change account settings... ?

  • clairesharpe_ ✨ Claire Sharpe ✨ (@clairesharpe_) reported from Bristol, England

    @TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.

  • jocra14 John Crabtree (@jocra14) reported from Clevedon, England

    @Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated

  • pipa217 Karina Quinteros (@pipa217) reported from Bristol, England

    @rowen_grey @bt_uk Having the same problem

  • alexjturco Alex Turco |🇬🇧🇨🇾🇮🇪 (@alexjturco) reported from Burnham-on-Sea, England

    @btbusinesscare is there any chance of a quicker engineer visit to work out the cause of ‘branch wire from the main wire is causing unwanted signal reflection which is causing drop outs in connection’

  • lilmissbinks97 JahJah Binks (@lilmissbinks97) reported from Bristol, England

    @bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    @bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to

  • nath_ball Nathan (@nath_ball) reported from Bristol, England

    @bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year

  • BobAnderson180 BOB ANDERSON 180 (@BobAnderson180) reported from Clevedon, England

    @bt_uk I’ve cancelled my DD, but can’t get through to you to cancel the service. Can’t chat, your phone no answer. Surely fact that I cancelled the DD means I don’t want u anymore...but all the send is email saying you will send me a bill so I can pay in a different way!

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to

  • baldyrunner Baldy Pete (@baldyrunner) reported from Bristol, England

    Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BDavis197 Ben Davis (@BDavis197) reported

    @bt_uk Hi. I’d like to upgrade my BT Sport app subscription to BT Sport Ultimate, advertised as an extra £5p/m on your site. When I try to add it to my plan I’m told it’s not possible. Are you able to help with this please?

  • AndrewdavisAndy Andy (@AndrewdavisAndy) reported

    @btbusinesscare The worst utilities company I’ve ever known. Used them for numerous businesses and each time had problems that have cost me untold amount of hours and money. Absolute shambles

  • Bacardibatman Bacardibatman365 (@Bacardibatman) reported

    @thatwullybee @bt_uk Its like it every time it rains mate, I don't think they have a roof on their exchange ;) started last night as I had a guy in my sights too I shot he tp'd . the speeds showing arent representative either...it feels much much worse because its so unstable

  • Yaro_Harwood Yaroslav Khromyak (@Yaro_Harwood) reported

    @bt_uk This has been escalated 5 times - no results. @OpenreachHelp @WeAreOpenreach is saying another appointment is needed - for what?? Neighbour downstairs in the same house got his internet up and running - why not me? Why does NOBODY want to put this issue to bad?

  • susanstanwix sozzledsue 🇬🇧💐👩‍🌾🐶 (@susanstanwix) reported

    I am furious with @BTCare. They changed our phone lines to internet and now we have no phone. I’ve rung them and despite spending a long time being explained to I’m 70 yrs and cant understand, they won’t send an engineer because it’s an inside problem.

  • Nyishaaargh Enemarr (@Nyishaaargh) reported

    @bt_uk Dem Timez When... You've been on hold for 15mins, taking for 10 mins, told you'll be put on hold and am INSTANTLY disconnected. No call back. C'mon BT...please do better. You're charging me TWICE for the same service, I think I'm entitled to complain. #HelpPlease

  • JennyHepburn Jenny Hepburn (@JennyHepburn) reported

    Can someone @btsport please tell the commentator that Shoretire is pronounced kind of like shaw-reh-tee-ray and NOT shaw-tyre - it’s been explained so many times now and it’s quite rude not to try to get it right!

  • AmyGarton5 Amy Garton (@AmyGarton5) reported

    @bt_uk your broadband customer service is truly disgusting. I’ve waited in all day for no engineer to turn up, or anybody for that matter able to give me a reason why on the phone. Awful service

  • Dannyoconnor430 Danny O'Connor (@Dannyoconnor430) reported

    @Girlwithvoiceuk @bt_uk @SkyUK Is it the one where if broadband is down it flicks onto the mobile network?

  • guaschy028 Guasky (@guaschy028) reported

    @hoppylovesa69er @btsport They’re pretty horrible these BT commentators…