BT (British Telecom) Outage Report in Cheddar, Somerset, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cheddar, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheddar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Cheddar, Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Clevedon, Weston-super-Mare and Bridgwater.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
||
| Bristol |
Internet | |
| Clevedon |
TV | |
| Bristol |
Internet | |
| Bristol |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cheddar, England
Latest outage, problems and issue reports in Cheddar and nearby locations:
-
Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
-
Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
-
John Crabtree
(@jocra14) reported
from
Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.
-
BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk please cancel fault report number VOL013-474370897232 for Lilly in Clevedon. Problem now solved. Doing this on behalf of the person reporting the fault. Can provide more info if needed.
-
✨ Claire Sharpe ✨
(@clairesharpe_) reported
from
Bristol, England
@TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.
-
John Crabtree
(@jocra14) reported
from
Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated
-
Mike
(@Mikey___Smith) reported
from
Bristol, England
@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
-
Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
-
Gareth Starr
(@starr3126) reported
from
Weston-super-Mare, England
@bt_uk I find since we've had BT Internet it's very poor. Had it installed as Sky didn't do fibre in our area. Trouble with initial installation, which was eventually fixed. WiFi drops out daily, lags when the boys play the xbox or if I'm streaming via the PlayStation. #poor
-
Alex Turco |🇬🇧🇨🇾🇮🇪
(@alexjturco) reported
from
Burnham-on-Sea, England
@btbusinesscare is there any chance of a quicker engineer visit to work out the cause of ‘branch wire from the main wire is causing unwanted signal reflection which is causing drop outs in connection’
-
melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
-
SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
-
Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
-
Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
-
Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
-
Nicky Clark 💙
(@nickylclark) reported
from
Burtle, England
@bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?
-
Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
-
Maya Birch
(@Mayabirch1) reported
from
Street, England
Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!
-
JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
-
Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Jack Young (JDM Gaming)
(@JD21290) reported
@bt_uk Around 30+ people i know are all having the same issues with BT Wifi. Raised an issue with support and got told they are all separate issues apparently. Magically, everyone appears to be having the same issues at the same time. Can't wait for my contract to end finally in July.
-
mikef
(@fiddler_mike) reported
@bt_uk Thanks..I’ve realised I have a major problem with a broadband order I am helping with which has sunk my email account….cheers.
-
Matt
(@AngelsAndOwls) reported
Hi @bt_uk our phone line went down last night and has gone off again this morning after an hour or two working. We rely on our broadband to provide services from our home office. You are installing new hardware locally, have your engineers killed our internet? WF9 postcode.
-
trdhorseracing
(@trdhorseracing) reported
@bt_uk They are correct. It’s my fault I live in the wrong place. That is the attitude of BT and Openreach. However, nothing is done about improving my service, you just keep taking my money every month
-
Matt
(@AngelsAndOwls) reported
@bt_uk Hey @SkyUK my Sky Talk line is down and I have no access to Sky Broadband. BT engineers are working in my area on the lines locally but as above BT say this isn’t their issue. Sky online service status says no issues. I NEED my internet for work. Can you help?
-
Ian
(@IanDavies84) reported
@bt_uk OK cheers. I will double check through my freeview on my TV though. I used to be able to get it but maybe somethings changed. Cheers for your help
-
Hannah Lewis
(@hannaheplewis) reported
@btbusinesscare how can I report an overhead fibre cable that’s come down and hanging loose and we have no service? Cut off by your Live Chat and via telephone, online doesn’t recognise our account. Thank you
-
Hassy
(@HassyHussein) reported
@btsport Where has the @ALeague coverage gone?! Only subscribe to BT Sport to watch the football down under...What's happened? #NEWvBRI
-
Matt
(@AngelsAndOwls) reported
@bt_uk No faults shown there, our service is Sky but your engineers have been here in the town all week digging up the roads and installing new cables for fibre and I suspect they have killed our local lines?
-
natasha Turnham
(@natashaTurnham) reported
@bt_uk Is this how they are getting people to upgrade by having smart hub 2 issues deliberatly?