BT (British Telecom)

BT (British Telecom) Outage Report in Cheddar, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cheddar, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheddar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cheddar, Somerset, England 01/14/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cheddar, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Street and Weston-super-Mare.

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City Problem Type Report Time
United KingdomBristol E-mail
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Cheddar, England

Latest outage, problems and issue reports in Cheddar and nearby locations:

  • baldyrunner Baldy Pete (@baldyrunner) reported from Bristol, England

    Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...

  • Kaththomasset Katherine Thomasset (@Kaththomasset) reported from Bristol, England

    .@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?

  • starr3126 Gareth Starr (@starr3126) reported from Weston-super-Mare, England

    @bt_uk I find since we've had BT Internet it's very poor. Had it installed as Sky didn't do fibre in our area. Trouble with initial installation, which was eventually fixed. WiFi drops out daily, lags when the boys play the xbox or if I'm streaming via the PlayStation. #poor

  • BatemanChino Batrick Pateman (@BatemanChino) reported from Worle, England

    @bt_uk @BTCare Broadband appears down in BS22 8BD?

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to

  • jocra14 John Crabtree (@jocra14) reported from Clevedon, England

    @Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    @bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going

  • TeamPenster SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England

    @bt_uk The only options are sign in and then change account settings... ?

  • melodiouscode melodiouscode (@melodiouscode) reported from Bristol, England

    Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!

  • JHolmesEsq Jonathan Holmes (@JHolmesEsq) reported from Bristol, England

    @bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.

  • jocra14 John Crabtree (@jocra14) reported from Clevedon, England

    @Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.

  • pipa217 Karina Quinteros (@pipa217) reported from Bristol, England

    @rowen_grey @bt_uk Having the same problem

  • alexjturco Alex Turco |🇬🇧🇨🇾🇮🇪 (@alexjturco) reported from Burnham-on-Sea, England

    @btbusinesscare is there any chance of a quicker engineer visit to work out the cause of ‘branch wire from the main wire is causing unwanted signal reflection which is causing drop outs in connection’

  • moomatahico Moomat (@moomatahico) reported from Bristol, England

    Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.

  • nickylclark Nicky Clark 💙 (@nickylclark) reported from Burtle, England

    @bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?

  • Mikey___Smith Mike (@Mikey___Smith) reported from Bristol, England

    @bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having

  • Kaththomasset Katherine Thomasset (@Kaththomasset) reported from Bristol, England

    .@bt_uk still without internet after a week, and no sign of the engineer who was supposed to be with us between 1 and 6 today. We received a message saying the problem was fixed but it definitely isn’t!

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • William44569904 William William (@William44569904) reported

    @bt_uk is there a problem with the 4g network today ? We haven't had our BT broadband connected yet so we've had no WiFi since 10am

  • JessicaGBlogs ✨ Jessica grimshaw ✨ (@JessicaGBlogs) reported

    @bt_uk hi, how can I speak to your online chat service?

  • OiShinyThings Jack (@OiShinyThings) reported

    Anyone else having issues with @BT_UK TV? Last night worked fine. Tonight, switch on and can't get any channels to come on. Retuned and now it says we have 0 aerial channels and we can't access anything. (Retuned again, same result.)

  • Bazrah Barry Sandles (@Bazrah) reported

    @bt_uk Losing connection at least 5 times per day. Not WI-FI but broadband. It’s only down for about a minute at a time, but completely ruins watching live sport.

  • LGirraffe Chris Veal (@LGirraffe) reported

    @theburghwatch @ChallengeCup_ I think I might cancel my BTsport the only reason I had it was for the European games but last year they didnt show many Edinburgh games either

  • softsoulcomplex Baby, now FFV and a Vaxxhole, apparently! 💙 (@softsoulcomplex) reported

    @btsport Nobody has responded to my original question. Any help please @btsportcricket? Will the full days be available on the app/online to watch at a better time?

  • WildBill_Will Will (@WildBill_Will) reported

    @bt_uk hi there, my BT TV box keeps malfunctioning and the picture drops out and doesn’t connect to my tv without restarting. Help!

  • dugthomson Doug Thomson (@dugthomson) reported

    @bt_uk Yes, was reported yesterday after broadband went down, hybrid system was working but that failed this afternoon. They are left relying on mobiles which, for a couple in their 70s is ridiculous. My father in law is on oxygen 24/7 so they need a reliable phone line 24/7 as well

  • semaj_noj Jon (@semaj_noj) reported

    @bt_uk Internet is still down in BS16 - any idea when it's coming back?

  • StueyL1 Stu L (@StueyL1) reported

    @bt_uk Can you advise why after a customer complains about your service in an effort to improve it… all you do is send an email saying the complaint is closed without any explanation or feedback? Have you been taken over by talk talk or Virgin by any chance?