BT (British Telecom) Outage Report in Cheddar, Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cheddar, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheddar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 04: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Cheddar, Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Weston-super-Mare, Clevedon, Wells and Axbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
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| Bristol |
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| Weston-super-Mare |
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| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cheddar, England
Latest outage, problems and issue reports in Cheddar and nearby locations:
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John Crabtree
(@jocra14) reported
from
Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.
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✨ Claire Sharpe ✨
(@clairesharpe_) reported
from
Bristol, England
@TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Jonathan Holmes
(@JHolmesEsq) reported
from
Bristol, England
@bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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John Crabtree
(@jocra14) reported
from
Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Alex Turco |🇬🇧🇨🇾🇮🇪
(@alexjturco) reported
from
Burnham-on-Sea, England
@btbusinesscare is there any chance of a quicker engineer visit to work out the cause of ‘branch wire from the main wire is causing unwanted signal reflection which is causing drop outs in connection’
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Gareth Starr
(@starr3126) reported
from
Weston-super-Mare, England
@bt_uk I find since we've had BT Internet it's very poor. Had it installed as Sky didn't do fibre in our area. Trouble with initial installation, which was eventually fixed. WiFi drops out daily, lags when the boys play the xbox or if I'm streaming via the PlayStation. #poor
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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Nicky Clark 💙
(@nickylclark) reported
from
Burtle, England
@bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?
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Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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Mike
(@Mikey___Smith) reported
from
Bristol, England
@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
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Maya Birch
(@Mayabirch1) reported
from
Street, England
Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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MJFOULKES
(@MichaelJFoulkes) reported
@bt_uk Totally unprofessional customer service. They are unable to fulfil my service and will not process a complaint because the manager was busy!!! Stay clear of BT broadband, stick with SKY or others, at least they give you what you pay for.
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Adrian Thompson
(@Athommo1961) reported
@bt_uk Hello, there seems to be a lot of confusion locally, some people are booking engineers and others (like me) waiting for the fix which seems to be external to our homes. Do you have any update please?
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No. No I will not. 🇺🇦
(@ChrisGN) reported
@jakevolcanoboat @bt_uk Twitter is being very slow on my phone when on the WiFi (which is BT), mobile data seems OK though. .
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B
(@BCM_1980) reported
@bt_uk Awful - trying to get an answer out of BT about the sickening price increases
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Jane B 💙
(@Janebuffoni) reported
@CpbJab @bt_uk Yep we are CM12 and have had no internet all weekend like everyone else in the area! We are with sky and @SkyHelpTeam don’t seem to be aware of a problem in the area and yet everyone is reporting it and discussing it on SM
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Russell G Archer
(@RussellGArcher) reported
@bt_uk Why do I have to keep chasing? I had you harnessing me to return kit which I'd already done (with proof if purchase). Very poor service all round.
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Russell G Archer
(@RussellGArcher) reported
@bt_uk No one owns the problem. It's all about statistics and passing the problem on. I've been told the fibre team are dealing then the email team are dealing. Clearly no one is dealing #poorcustomerservice
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Sean Wood
(@seanrw95) reported
@bt_uk why does my dad's hub keep disconnecting from the internet? We get a blue light for 20 mins then it goes pink and cuts off for 5 mins then comes back. We can't use the service atm because of how unstable it is, Manchester M40 area??
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Lauren
(@laurenmikey) reported
@bt_uk Well it’s still broken unfortunately! It turns off about every hour and resets. Apparently it won’t be fixed until 30th?
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Jake🌋🚤💨
(@jakevolcanoboat) reported
Is anyone else on @bt_uk having issues accessing twitter? DNS issue? Let me use custom DNS servers on my smart hub, cowards!