BT (British Telecom) Outage Report in Cheddar, Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cheddar, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheddar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Cheddar, Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Glastonbury, Weston-super-Mare, Bridgwater and Wells.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Phone | |
| Bristol |
Phone | |
| Bristol |
Phone | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cheddar, England
Latest outage, problems and issue reports in Cheddar and nearby locations:
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
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Maya Birch
(@Mayabirch1) reported
from
Street, England
Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!
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Setantayseis
(@Setantayseis) reported
from
Bristol, England
@edlingh @bt_uk @btsport Told me I’m in contract so can’t cancel and also they won’t reduce it. If complained as there will be nothing I want to watch for months!
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BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk Please cancel a Fault Report. No Longer Needed. Problem solved. Name: Lilly Location: Clevedon. Fault Report Ref No; VOL013-474370897232 I’m doing this for a friend who can’t get through by phone. If you need more details please ask.
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🌷Claire Fenella E 🌷
(@ClaireFenella) reported
from
Long Ashton, England
@bt_uk I am not wasting any more time on hold trying to speak to someone about a billing error you have made. You will now need to contact me to sort it out and stop sending demanding letters Completely fed up with your awful customer service.
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BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk please cancel fault report number VOL013-474370897232 for Lilly in Clevedon. Problem now solved. Doing this on behalf of the person reporting the fault. Can provide more info if needed.
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🌷Claire Fenella E 🌷
(@ClaireFenella) reported
from
Long Ashton, England
@bt_uk I can’t DM you because you don’t follow me and I don’t follow you. I have been forced to leave BT because of a lack of services in my new house. I was a very happy BT customer but things have gone badly wrong for you over the last 8 weeks. Never again!!!
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Gareth Starr
(@starr3126) reported
from
Weston-super-Mare, England
@bt_uk I find since we've had BT Internet it's very poor. Had it installed as Sky didn't do fibre in our area. Trouble with initial installation, which was eventually fixed. WiFi drops out daily, lags when the boys play the xbox or if I'm streaming via the PlayStation. #poor
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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jamie wilson
(@wils82) reported
from
Weston-super-Mare, England
@bt_uk To cancel my broadband
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Mike Garner
(@mikegarner) reported
from
Bridgwater, England
@BTCare Yeah, I really appreciate talking to someone in customer care forgetting to turn the mic off before complaining why I was coming through to him with “shit like that”.
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Nicky Clark 💙
(@nickylclark) reported
from
Burtle, England
@bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?
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BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk Tweeting for my friend whose fault report for aged uncle is NO LONGER NEEDED - Name: Lilly. Location: Clevedon Report Ref No: VOL013-474370897232 Please cancel. Please respond if possible. She can’t get through on your phone line.
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Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
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BOB ANDERSON 180
(@BobAnderson180) reported
from
Clevedon, England
@bt_uk I’ve cancelled my DD, but can’t get through to you to cancel the service. Can’t chat, your phone no answer. Surely fact that I cancelled the DD means I don’t want u anymore...but all the send is email saying you will send me a bill so I can pay in a different way!
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
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Wayne Hadley
(@WayneHadley) reported
from
Weston-super-Mare, England
@SkyCricket @BeefyBotham @David215Gower Beefy wants to travel the world promoting his @BothamWines and btw it's something very special 🍷but to call it a day with @David215Gower is a terrible decision. No doubt we will see him on @btsport or @primevideosport
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✨ Claire Sharpe ✨
(@clairesharpe_) reported
from
Bristol, England
@TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Aitken
(@aliballetbee) reported
@bt_uk my grandmas phone and internet is not working. Said can take 48 hours for a time to fix the problem. Can this be escalated as she’s a vulnerable person ? She needs the connection incase anything happens to her as she lives alone
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Beth Harrison
(@bfharrison96) reported
@bt_uk I have a code for the ps5 order, I put the code in and it made me create an account now it’s saying the codes been used but it hasn’t! Please can you help?
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Nicola
(@GuestyNic) reported
Opened #complaints to @bt_uk call backs promised but not received then #complaints closed down without any contact to us! Obviously don’t want to deal with the issue! (harassing the relatives of a deceased account holder)! @Ofcom is the next step! #poorcustomerservice
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Matthew Hutchings
(@Matthew94026777) reported
Hey @bt_uk think you might need your sales team ready @SkyHelpTeam have had 18 hour internet blackout in Manchester. Can’t even give a guesstimate on when they’ll be back on line. Self employed people are taking a hammering and the customer service is inadequate and condescending
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skp20040
(@skp20040) reported
@btbusinesscare sadly they were of no help as they cant discuss it as allegedly they do not have me listed as the contact, despite it being me they call for payment, despite my name being the registered contact on the accounts. So nothing I can do so we will find another supplier. Thanks
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Bugs Bunny Esq.
(@JohnShort70) reported
@Mark_Whitelegge Going to go app. 7 day free trial through Amazon Prime, different email, and cancel this time. Eurosport not available via BTSport as add-on.
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N Dee
(@teamdawdee) reported
@BritishGas From one extreme to the other. I sent a tweet yesterday to @bt_uk to say how great their customer service department was. On hold to British gas for 15 minutes, someone answers, then hangs up. Great!
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ruX
(@ruxeg) reported
@mamezito @bt_uk @virginmedia Ah yeah, customer support promised non existing upgrade options and even after I joined they were sending me an invite to join VM although I have called their manager multiple times.
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Jo Waumsley
(@FinaWina) reported
@bt_uk @bt_uk yes I have and I have made a complaint as this has been ongoing for months. @OpenreachHelp have been out numerous times and aborted appointments. This will now cause us financial issues as we are meant to have a systems working by this weekend. Please can someone help
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Stephen Cox
(@spcox19811) reported
@bt_uk WiFi not working. Been in contact with BT and no resolution for weeks