BT (British Telecom)

BT (British Telecom) Outage Report in Cheddar, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cheddar, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheddar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cheddar, Somerset, England 01/17/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cheddar, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Street and Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol E-mail
United KingdomBristol Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cheddar, England

Latest outage, problems and issue reports in Cheddar and nearby locations:

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    @bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to

  • baldyrunner Baldy Pete (@baldyrunner) reported from Bristol, England

    Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...

  • BatemanChino Batrick Pateman (@BatemanChino) reported from Worle, England

    @bt_uk @BTCare Broadband appears down in BS22 8BD?

  • Kaththomasset Katherine Thomasset (@Kaththomasset) reported from Bristol, England

    .@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?

  • melodiouscode melodiouscode (@melodiouscode) reported from Bristol, England

    Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!

  • jocra14 John Crabtree (@jocra14) reported from Clevedon, England

    @Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated

  • JHolmesEsq Jonathan Holmes (@JHolmesEsq) reported from Bristol, England

    @bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?

  • Mikey___Smith Mike (@Mikey___Smith) reported from Bristol, England

    @bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going

  • nickylclark Nicky Clark 💙 (@nickylclark) reported from Burtle, England

    @bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to

  • starr3126 Gareth Starr (@starr3126) reported from Weston-super-Mare, England

    @bt_uk I find since we've had BT Internet it's very poor. Had it installed as Sky didn't do fibre in our area. Trouble with initial installation, which was eventually fixed. WiFi drops out daily, lags when the boys play the xbox or if I'm streaming via the PlayStation. #poor

  • alexjturco Alex Turco |🇬🇧🇨🇾🇮🇪 (@alexjturco) reported from Burnham-on-Sea, England

    @btbusinesscare is there any chance of a quicker engineer visit to work out the cause of ‘branch wire from the main wire is causing unwanted signal reflection which is causing drop outs in connection’

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.

  • TeamPenster SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England

    @bt_uk The only options are sign in and then change account settings... ?

  • pipa217 Karina Quinteros (@pipa217) reported from Bristol, England

    @rowen_grey @bt_uk Having the same problem

  • jocra14 John Crabtree (@jocra14) reported from Clevedon, England

    @Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • moomatahico Moomat (@moomatahico) reported from Bristol, England

    Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.

  • Kaththomasset Katherine Thomasset (@Kaththomasset) reported from Bristol, England

    .@bt_uk still without internet after a week, and no sign of the engineer who was supposed to be with us between 1 and 6 today. We received a message saying the problem was fixed but it definitely isn’t!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BigMentor Peter Byers (@BigMentor) reported

    @bt_uk @BTCare Have dad BT landline for over 50 years Have had BT Broadband for over 10 years U swapped to Norton Security - stopped long standing program working have Trusted it but Norton keeps removing it Cannot get help from BT or Norton Sky looks tempting HELP !!!

  • GPicone87 GiovanniPicone (@GPicone87) reported

    @bt_uk I called the customer support. There was a network problem that now has been fixed. Thanks

  • PaulGreenTPB Paul Green. (@PaulGreenTPB) reported

    @bt_uk I just have and spoke to BT via Twitter and was given the wrong advice. Called you last week and thought the matter was closed. Received new home phone from you today. Seems BT has made the change but expects customer to do all the work.

  • seamie1972 Séamus Ó Caoinleáin (@seamie1972) reported

    @btsport is the worst rugby coverage I've ever watched. Nothing starts at the right time so recordings are a disaster. A total joke....

  • ___AJ12 Aisha (@___AJ12) reported

    @bt_uk @Ofcom Back here again…day 9. All I’ve received are empty promises. No one answers the phone, left waiting for an update for days. Took a day off work today for an engineer to come but then receive a text to say it’s not required, an extra 5 days is needed to fix it…

  • johncpfarrell John Farrell (@johncpfarrell) reported

    @MarcAllera @bt_uk hope you’re proud of your customer services lying to retain customers. Tell you they won’t charge them then add extra charges to bills! Another hour on the phone waiting tomorrow to complain 🤬 #timetoleave

  • DiddlyDodah Michael O'Donnell 🇮🇪 (@DiddlyDodah) reported

    @bt_uk My internet connection is very poor (at best), unusable (at worse). If I open smart hub page and try to get help it directs me to sign in, which I cannot as my internet has stopped. What do you suggest?

  • Chucklesgirl70 Susie (@Chucklesgirl70) reported

    @bt_uk Hi I am having trouble receiving emails and I can’t get on to my BT. Is there any problems. Thanks

  • agentrascal Rascal (@agentrascal) reported

    @bt_uk Managed to get through to the chat service. Rohit Kumar arranged an engineer to visit on Tuesday as he wasn’t able to repair the connection remotely.

  • jan05ik Damian (@jan05ik) reported

    @bt_uk The issues are never listed there. 2ndly I cant check fibre to premises as they do not need a phone line. There are plenty of ppl on our local FB group complaining about it Upload speeds are OK D/L are a problem