BT (British Telecom)

BT (British Telecom) Outage Report in St. Julians, Newport, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St. Julians, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St. Julians and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St. Julians, Newport, Wales 10/08/2025 05:05

October 08: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St. Julians, Newport, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Newport, Tredegar, Bargoed, Clevedon, Caerphilly, Hengoed, Pontypool and Portishead.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Total Blackout
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomNewport E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St. Julians, Wales

Latest outage, problems and issue reports in St. Julians and nearby locations:

  • ferch_Cenydd Hadley 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺☠️🌈 (@ferch_Cenydd) reported from Cardiff, Wales

    @btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • desta_omar Desta Omar (@desta_omar) reported from Cardiff, Wales

    6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

  • iainmspillane anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported from Grangetown Community, Wales

    @btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?

  • BetteJBaldwin BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England

    @bt_uk Tweeting for my friend whose fault report for aged uncle is NO LONGER NEEDED - Name: Lilly. Location: Clevedon Report Ref No: VOL013-474370897232 Please cancel. Please respond if possible. She can’t get through on your phone line.

  • Mr_Mallett666 🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported from Newport, Wales

    @btsport sort your streaming service out 🤔

  • speedupdating Nick Speed (@speedupdating) reported from Cardiff, Wales

    @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • MHswans Mike Houghton (@MHswans) reported from Cardiff, Wales

    Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • OzUrfaCardiff OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales

    @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • JanineBates Janine Bates (@JanineBates) reported from Cardiff, Wales

    @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

  • BetteJBaldwin BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England

    @bt_uk Please cancel a Fault Report. No Longer Needed. Problem solved. Name: Lilly Location: Clevedon. Fault Report Ref No; VOL013-474370897232 I’m doing this for a friend who can’t get through by phone. If you need more details please ask.

  • BetteJBaldwin BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England

    @bt_uk please cancel fault report number VOL013-474370897232 for Lilly in Clevedon. Problem now solved. Doing this on behalf of the person reporting the fault. Can provide more info if needed.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sallyroberts70 sally roberts (@sallyroberts70) reported

    @bt_uk how many drop outs today! 9 times today we have lost our connection! Not good enough, sort out this ongoing issue! #BULLSHITBT

  • ChrisEders Chris Edwards (@ChrisEders) reported

    @bt_uk @BTGroup Question how is it acceptable for a 90-year-old lady who lives on her own to be 4x days without her landline? What happens if she has a fall and needs to call for help! The lack of empathy is shocking. Get it sorted NOW.

  • DarrenDevBT DarrenDevBT (@DarrenDevBT) reported

    @RogerKBrent1 @btsport You've tagged the wrong account ... need to tag @bt_uk if you want support. Looks like this is fixed now though. Can you confirm?

  • ley_leysmith Ley Smith (@ley_leysmith) reported

    @bt_uk My mum’s BT Broadband and Fixed Line stopping working since @CityFibre has been digging outside her house in Reading. Can this issue be investigated ASAP?

  • JackSGAshton Jack Ashton 💙 (@JackSGAshton) reported

    @bt_uk have now failed to call me back after we got cut off twice, seem to count 5 days to reconnect my copper broadband in error (and trying to charge me for the contract ending) from 2 days after I told them about the issue (so 7 working days after they were informed of their

  • Hello_its_Bee Bridget James (@Hello_its_Bee) reported

    @OpenreachHelp We have tried to raise with @bt_uk who tell us that there is no one available to sort this out until 1st June. We have tried to escalate this, raise complaints and we are getting nowhere! HELP!

  • MazzardFarm Ruud Jansen Venneboer, Devon (@MazzardFarm) reported

    @bt_uk Wow, keep the bad ideas coming. Change phone number, yes why not? Oh, wait, we are a business and customers know our number.... Sorry, but I just get a really strong feel that BT can do a lot more. We're also on TPS, which seems to make no difference

  • mylifeinwordsuk Lee-Mc (@mylifeinwordsuk) reported

    Getting daily calls, claiming to be from @bt_uk yesterday was about an unpaid bill, today about upgrading internet. Apart from the fact I’ve never been with BT in my life, nor would I ever switch to them. The scammers are getting worse

  • Redlinegamingtv Redline (@Redlinegamingtv) reported

    When @bt_uk says your upload can't get more than 3.5 when clearly I been around 4.5 to 5 for months. Fed up with the service I get. Maybe move once contract finish

  • GBigkevin BigBadKev (@GBigkevin) reported

    Once again my @bt_uk TV is doing it own thing by tapping programs I don't watch but by unrecording it it stops tapping the programme on before it I would NEVER recommend BT TV it's not the first time I have had problems with it roll on contact end date 🤬🤬