BT (British Telecom) Outage Report in St. Julians, Newport, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in St. Julians, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St. Julians and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near St. Julians, Newport, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Caerphilly, Pontypool, Cardiff, Blackwood, Hengoed, Bargoed, Newport, Cwmbran and Penarth.
City | Problem Type | Report Time |
---|---|---|
Caerphilly | Phone | |
Cardiff | Internet | |
Cardiff | Internet | |
Cardiff | Wi-fi | |
Caerphilly | Phone | |
Blackwood | Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near St. Julians, Wales
Latest outage, problems and issue reports in St. Julians and nearby locations:
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Hadley 🏴🇪🇺☠️🌈
(@ferch_Cenydd) reported
from
Cardiff, Wales
@btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.
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BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk Tweeting for my friend whose fault report for aged uncle is NO LONGER NEEDED - Name: Lilly. Location: Clevedon Report Ref No: VOL013-474370897232 Please cancel. Please respond if possible. She can’t get through on your phone line.
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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OzUrfa
(@OzUrfaCardiff) reported
from
Beechwood, Wales
@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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🏴☠ Mr Mallett ☠🏴
(@Mr_Mallett666) reported
from
Newport, Wales
@btsport sort your streaming service out 🤔
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Mike Houghton
(@MHswans) reported
from
Cardiff, Wales
Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
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Janine Bates
(@JanineBates) reported
from
Cardiff, Wales
@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk Please cancel a Fault Report. No Longer Needed. Problem solved. Name: Lilly Location: Clevedon. Fault Report Ref No; VOL013-474370897232 I’m doing this for a friend who can’t get through by phone. If you need more details please ask.
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BOB ANDERSON 180
(@BobAnderson180) reported
from
Clevedon, England
@bt_uk I’ve cancelled my DD, but can’t get through to you to cancel the service. Can’t chat, your phone no answer. Surely fact that I cancelled the DD means I don’t want u anymore...but all the send is email saying you will send me a bill so I can pay in a different way!
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Nick Speed
(@speedupdating) reported
from
Cardiff, Wales
@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
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BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk please cancel fault report number VOL013-474370897232 for Lilly in Clevedon. Problem now solved. Doing this on behalf of the person reporting the fault. Can provide more info if needed.
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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LostInGhostWood
(@zoltang01) reported
@TimboBagginses @bt_uk We ditched BT after a years worth of utterly hopeless service. Today, I can't get out of my drive and have no Internet as they are changing a pole ouside my drive with no notice. Go elsewhere, BT are beyond useless.
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UnknownDee
(@UnknownDee2) reported
@bt_uk Been Looking to cancel for the past month and apparently we don’t have an account so they can’t cancel it
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Reece Emmitt
(@ReeceEmmitt) reported
@bt_uk no phone line since Saturday, not fixed until Thursday. Good job I’m not working at home in an area with no mobile signal isn’t it. Oh, wait. Embarrassingly appalling service.
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Mark Waters
(@leytonorient) reported
@btsport The spoiler free replay of the MotoGP race is NOT WORKING. I don’t want to watch this WWE nonsense. I’m paying for this “service “ - SORT IT OUT!
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Non Stop Movement
(@MikeyHopalong95) reported
@bt_uk I have tried that as I have had the app for years. The devices are all set up, the app just randomly stopped working a few weeks ago and I cant identify the problems with my connection without the speed tests on the app
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David Coleman
(@DavidColeman33) reported
@btbusinesscare The service is offered as "up to 5 handsets". I think it only fair for customers to understand that it really means "5 handsets purchased from BT". I fully understand not providing technical support for 3rd party equipment, but to deliberately prevent their use is a disgrace.
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🏴The Garage Edinburgh🏴
(@thegarage2019) reported
Could anyone help a fellow small business owner here, my friend @bliss_dancewear has moved shop and are having bother getting @bt_uk install a phone line , this is causing major bother with no phone, broadband , card machine, still no install date , please retweet
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Mart
(@martymclernon) reported
@BTCare please help. Home land is dead and my father can't get support with his mobile. Please dm me
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Douglas Elder
(@DouglasElder2) reported
Hey @bt_uk, your new broadband advert is terrifying and I’ll never sleep again.
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Ava Scott
(@avascottcreates) reported
@steeleyp_ @btsport @bt_uk Just to say that I have access now because I'm using my Dad's BT account. Really just wanted to highlight how difficult it is for non-UK based people to use the service. It just really shouldn't be that difficult. And you should be able to buy it with a foreign credit card!