BT (British Telecom)

BT (British Telecom) Outage Report in St. Julians, Newport, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St. Julians, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St. Julians and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St. Julians, Newport, Wales 01/17/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St. Julians, Newport, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Cwmbran, Newport, Pontypool, Caerphilly, Blackwood, Newbridge, Blaina, Abertillery and Hengoed.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCwmbran Total Blackout
United KingdomNewport Internet
United KingdomPontypool Total Blackout
United KingdomCwmbran Internet
United KingdomNewport Internet

Community Discussion

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BT (British Telecom) Issues Reports Near St. Julians, Wales

Latest outage, problems and issue reports in St. Julians and nearby locations:

  • JanineBates Janine Bates (@JanineBates) reported from Cardiff, Wales

    @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

  • Mr_Mallett666 🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported from Newport, Wales

    @btsport sort your streaming service out 🤔

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

  • MHswans Mike Houghton (@MHswans) reported from Cardiff, Wales

    Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • desta_omar Desta Omar (@desta_omar) reported from Cardiff, Wales

    6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • BetteJBaldwin BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England

    @bt_uk please cancel fault report number VOL013-474370897232 for Lilly in Clevedon. Problem now solved. Doing this on behalf of the person reporting the fault. Can provide more info if needed.

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • iainmspillane anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported from Grangetown Community, Wales

    @btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • OzUrfaCardiff OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales

    @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

  • ferch_Cenydd Hadley 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺☠️🌈 (@ferch_Cenydd) reported from Cardiff, Wales

    @btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • speedupdating Nick Speed (@speedupdating) reported from Cardiff, Wales

    @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

  • BetteJBaldwin BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England

    @bt_uk Tweeting for my friend whose fault report for aged uncle is NO LONGER NEEDED - Name: Lilly. Location: Clevedon Report Ref No: VOL013-474370897232 Please cancel. Please respond if possible. She can’t get through on your phone line.

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • BetteJBaldwin BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England

    @bt_uk Please cancel a Fault Report. No Longer Needed. Problem solved. Name: Lilly Location: Clevedon. Fault Report Ref No; VOL013-474370897232 I’m doing this for a friend who can’t get through by phone. If you need more details please ask.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chrismafc1 Chris M (@chrismafc1) reported

    @bt_uk Got it working again but kinda wish I hadn't as we are losing already! When watching football through the bt box it's like watching it with my eyes half closed (deffo not HD). So I just use the app. The wifi has been generally poor ever since I signed up but works fine now tbh.

  • GadgetsBoy Tomi (@GadgetsBoy) reported

    @bt_uk hi I keep getting ID001 error trying to login to bt sport app. Can you help? @EE

  • Nyishaaargh Enemarr (@Nyishaaargh) reported

    Please Please PLEASE @bt_uk can you tend our broadband issue. Been without service and phone-line intermittently for the past few days. We are helping an elderly couple who're shielding so need lines of communication. Even MORESO one is now terminal. #Help

  • ArsenalGoaIs Arsenal News (@ArsenalGoaIs) reported

    No mention at halftime regarding Saka being brought down? Ok BTsport Not gonna “bring in Peter Walton on this one” so we can hear his useless take on football and referees?

  • anabelish bel (@anabelish) reported

    @pauljohnsontog @bt_uk I’ve been through three of those! They all promise they’re “going to fix this”

  • AndrewG1128 Andrew Gardner (@AndrewG1128) reported

    @bt_uk I’m now watching the footy on the BT app on my 4K firestick with a perfect picture . So I do think the issue is with the Youview box not liking the BT signal

  • Martyrobbz Martin Robbins (@Martyrobbz) reported

    @btsport is there an option where I can mute Martin Keown as his commentary is just terrible. Sole destroying to know my subscription goes towards paying his wages.

  • MarmK Mark Maynard (@MarmK) reported

    Did Crouch just say that Arsenal's movement has been "Pedantic"? @btsport employ really stupid pundits.

  • Serenaf66 Serena FitzGerald 💙 (@Serenaf66) reported

    @cookyh @bt_uk @MartinHowitt This is really, really poor Cooks and Martin.

  • ShinyBlackShoe Calum Polwart (@ShinyBlackShoe) reported

    @bt_uk @ofcom - please sort. Last time I asked you (@Ofcom) told me that the network provider was responsible for doing all it could to prevent abuse. Now they say they "can't". Pretty sure if you tell them they "must" they will. Let me know on here when its done.