BT (British Telecom)

BT (British Telecom) Outage Report in Henllys, Torfaen County Borough, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Henllys, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henllys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Henllys, Torfaen County Borough, Wales 12/28/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henllys, Torfaen County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Cwmbran, Newport, Pontypridd, Treharris, Blackwood, Caerphilly, Ebbw Vale, Newbridge, Blaina, Abertillery, Hengoed and Pontypool.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCwmbran Wi-fi
United KingdomNewport Internet
United KingdomCardiff E-mail
United KingdomPontypridd Internet
United KingdomCardiff Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Henllys, Wales

Latest outage, problems and issue reports in Henllys and nearby locations:

  • DjGiggsy Giggsy (@DjGiggsy) reported from Cardiff, Wales

    Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    @bt_uk Send me the £20! Mine has been awful lately. So so slow!

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

  • AndrewHazard Andrew Hazard Photography (@AndrewHazard) reported from Panteg, Wales

    @bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose

  • crocker74 Ryan Crocker (@crocker74) reported from Cardiff, Wales

    @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

  • srp0000 Shaun Porter (@srp0000) reported from Newport, Wales

    Premiership coverage is so much better on @btsport than @SkySportsPL at the moment, more polished, better interviews, less stupid playground style questions by pundits.

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

  • hop_gary Gary Hopkins (@hop_gary) reported from Rhymney, Wales

    @ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc

  • ibsen67 Alwyn (@ibsen67) reported from Cardiff, Wales

    Just reported scam automated phone call telling me my BT service will be terminated, to @BTCare. Its quite a realistic call with strict tone that u feel u should follow instructions. Did 1471 and number that called me was 01816792513. Clearly scam that's an old London area code

  • SimonLemons47 Simon Evans (@SimonLemons47) reported from Cardiff, Wales

    @peteclase @btsport @virginmedia Yes it’s awful. Gone to @Channel4 instead. @btsportrugby @btsport aren’t bothered it seems #EDIvMUN

  • markygee6 markg (@markygee6) reported from Cardiff, Wales

    @btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • GreggC_CC Gregg 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GreggC_CC) reported from Newport, Wales

    @jackfb22 @btsport @btsportrugby @virginmedia Glad it's on channel 4 too today. Even if it's not so good commentary. Has to be a feed issue somewhere, because the adverts were fine.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • davidgill201281 dave (@davidgill201281) reported

    Very real stupid @btsport and @skysport is no games for arsenal . Hate changer new tv for arsenal

  • Atomheart1972 Glyn 🇬🇧 (@Atomheart1972) reported

    @bt_uk Actually don't bother, I've given up trying to get help or information from you when the only way to contact is by written letter. You deliberately make contacting you difficult and complaining is almost impossible. Such underhand methods is a disgrace and I'm leaving BT.

  • nebants1 Heter Pardie (@nebants1) reported

    Hi @SkySports @btsport I don't like to be dramatic but why the actual **** is there no televised 2pm kick off today you absolute monsters. @metpoliceuk assume you are on top of this? Highest priority.

  • lady_sami0 Sami (@lady_sami0) reported

    @bt_uk Won’t let me check as it ask for landline an I have only broadband. But this is ridiculous now. When will this be sorted??? I’m sure many more people having this issue to. An yet BT ain’t doing nothing about it

  • looseelectron1 looseelectron (@looseelectron1) reported

    @bt_uk my elderly disabled neighbour has come to me for help because his landline is down and it is attached to his care line. What to do? Tried phoning but I cannot get through to you.

  • nigelbudge Nigel Budge (@nigelbudge) reported

    @bt_uk terrible service, my mobile contract had finished, want to change to SIM deal, over 30min delay to speak to advisor.

  • stevehillthen Steve Hill (@stevehillthen) reported from Brightons, Scotland

    @btsport can you please cancel my monthly payment (made 20 minutes ago)? I cannot cancel online and you’re not showing the game I wanted to watch (misleading info). Many thanks

  • ShilpaPennieP shilpa pennie p (@ShilpaPennieP) reported

    Totally F##ked off with @bt_uk #openreach - how many more phone calls and engineers will it take before some manager in a suit in a fancy office has the ***** for o call me and take accountability for an absolutely appalling service ?!! Engineer yesterday but issue ongoing

  • Orla08833404 Orla (@Orla08833404) reported

    @bt_uk fix your TV guide - it seems missed the memo about the clocks going back!

  • Italocryptos Italocryptos 💥😈💥 (@Italocryptos) reported

    Omg @bt_uk this is just terrible, broadband has been acting up for weeks and now you only have a guy out in 4 days. I wish I never signed up to your broadband service 👎🏼👎🏼👎🏼👎🏼