BT (British Telecom) outages and service status in Henllys, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Henllys, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 7, 11:35 AM GMT+1.
- Internet (78%)
- Wi-fi (11%)
- E-mail (9%)
- Phone (2%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Henllys, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henllys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 7: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Henllys, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Hengoed, Cardiff, Newport, Treharris, Pontypool, Cwmbran, Caerphilly, Blackwood, Pontypridd, Ystrad Mynach, and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
12 hours ago | |
|
Cardiff
|
Internet | 15 hours ago |
|
Cardiff
|
Internet | 1 day ago |
|
Cardiff
|
2 days ago | |
|
Newport
|
Internet | 2 days ago |
|
Cardiff
|
2 days ago |
Nearby cities with recent reports
Community Discussion
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BT (British Telecom) Issues Reports Near Henllys, Wales
Latest outage, problems and issue reports in Henllys and nearby locations:
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Janine Bates (@JanineBates) reported from Cardiff, Wales@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
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Adam Lee (@AdamLee2011) reported from Newport, WalesBt sport not working on virgin media 😡 #Btsport #virginmedia
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Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, WalesWho are the commentators on BTSport? Absolutely awful
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Giggsy (@DjGiggsy) reported from Cardiff, WalesWhy is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Chris Griffiths 🏴 (@cymruchris) reported from Church Village, Wales@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Just messaged but I would still like to cancel at this point
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Simon Evans (@SimonLemons47) reported from Cardiff, Wales@peteclase @btsport @virginmedia Yes it’s awful. Gone to @Channel4 instead. @btsportrugby @btsport aren’t bothered it seems #EDIvMUN
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Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, Wales@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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Julian Evans 🏴 (@julianevans11) reported from Cardiff, Wales@bt_uk How about you just provide the service we’re paying for…
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales@bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off
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Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, WalesShocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Tom Neville (@TNevillee) reported from Trethomas, WalesBT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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lowri anne williams (@lowri_anne) reported from Cardiff, Wales@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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Jai Sullivan (@jaisullivan) reported from Cardiff, Wales@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Darren Little (@Npteggchaser) reported from Victoria, Wales@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Shaun Porter (@srp0000) reported from Newport, WalesPremiership coverage is so much better on @btsport than @SkySportsPL at the moment, more polished, better interviews, less stupid playground style questions by pundits.
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JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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lowri anne williams (@lowri_anne) reported from Cardiff, Wales@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Beckie Metcalfe (@BeckieMetcalfe2) reported@bt_uk why do you not effectively deal with complaints? I made a complaint on 10th May, on 11th May it was closed with no resolution. On the same day it was reopened and escalated to a manager. I have heard NOTHING!! Can someone please call me with a resolution??
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🐧 Me Might be Animal! 🐧 (@me_not_animal) reported@bt_uk Customer without a working phone line due to the upgrade to digital voice!
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Mark Llewellyn (@markll64) reported@bt_uk Your email security is blocking access to the mail server as it suspects the network I’m on… works sometimes, then stops, change network and it’s a lottery if it works or not… I’ve setup a forward to gmail
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🐧 Me Might be Animal! 🐧 (@me_not_animal) reported@bt_uk I’ve spoken to your ‘technical team’ on three occasions today, each time ‘our systems are down’ they are meant to be calling me back tomorrow! Still no closer to fixing his phone though
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read steel ball run (@booker213) reported@bt_uk The website I mentioned in the first post that doesn't let me view or report anything without a login?
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TINA MOORE (@Sassytrip88) reported@bt_uk you are an absolute joke All services down while you make improvements No reply on various contact inf Terrible internet signal and no email If I could get out of contract I would but your shafting us there too
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Dean Gray (@iamdg755) reported@bt_uk I’ve spoken to seven different people, another one isn’t going to do much good. Your customer service is awful.
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@bt_uk Thanks for getting back to me. The complaint to your office in Sheffield over 6 weeks ago was closed and not dealt with. I'm so frustrated and disatisfied I'm pulling together evidence to complain to @Ofcom
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Claire Pulls Pints (@LandladyClaire) reported@bt_uk what makes it worse is when my husband came down, he was polite as anything to him Yes BT, ladies do run businesses these days We deserve, and demand, respect
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grace hooper (@messalinahooper) reportedSo very disappointed with the lack of Internet with the new service @bt_uk 😞 😕 😒