BT (British Telecom) Outage Report in Llantwit Fardre, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Llantwit Fardre, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llantwit Fardre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Llantwit Fardre, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pentre, Cardiff, Tonypandy, Blackwood, Aberdare, Caerphilly, Bridgend, Pontypridd, Barry, Newbridge, Porth, Treharris, Hengoed, Treorchy and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Llantwit Fardre, Wales
Latest outage, problems and issue reports in Llantwit Fardre and nearby locations:
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Jo
(@rubyrockcake111) reported
from
Barry, Wales
@bt_uk @OpenreachHelp @WeAreOpenreach @BBCXRay @skytv No Broadband, no landline no downloads, no catchup etc, for 6 weeks. Every week it’s a different excuse. This week lightening strike! I’m getting really fed up. Please someone help.🤯
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Ryan Crocker
(@crocker74) reported
from
Cardiff, Wales
@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
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ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Annette Pritchard
(@touristory) reported
from
Barry, Wales
With no irony intended, I’ve been trying to download this story for 5 minutes. Nowhere as bad as some of the worst areas I imagine but really a few lines of text, just a couple of miles from Cardiff #Sully @BT_UK
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Burgess
(@Sar_Sar_B) reported
@bt_uk my broadband went down at 11:45am and is still not working. I’ve lost almost 5 hours (and counting) of the working day. If I don’t work, I can’t bill for my time. How are you going to compensate me for this?
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Richard B
(@ricman01) reported
2/2 @bt_uk . So NO phone or internet until BT send hub out. Engineer said 2nd one today with same problem. I rang BT explained wrong hub & you said you would send one out ASAP but then 6hrs later knowing I didn’t have a hub you cut me off. This is not acceptable in this day & age
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tania green
(@taniagreen8) reported
@big_dave708 @bt_uk Make that last Monday come on BT the power line was down as well that was up and running within 48 hours with constant communication in a really busy time
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James Martin
(@James101Martin) reported
@bt_uk Hi Dee thanks for reply I managed to get in touch with your customer service dept and an engineer has been booked
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chloé
(@chloeannelillia) reported
@bt_uk Yes please I do! I have been in the office all day (as can’t work from home due to poor Wi-Fi 🙃) so couldn’t reply
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Cat Mc
(@cmcel123) reported
@bt_uk #btshockingservice @Ofcom £299 to come out of contract with BT because they won’t provide a bridging service …
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James Martin
(@James101Martin) reported
@bt_uk been on hold for an age, can’t get through to chat either. Intermittent drop out of our hub is affecting internet connection. Tried the wires, switched on and off and still happening. Can you help ASAP please!?
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RayOfHope
(@RMarikar) reported
@bt_uk Thank you for this response. I was expecting phone contact and I rang the help line again. I understand that the hold up is an entity called Bt wholesale. New one on me! So, placing a new order. Sounds like taking me back 3 weeks. Your mini hub let me down twice today.
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Rebecca Schreiber
(@gingerkilt) reported
@bt_uk Both, slow speeds but sometimes we also lose connection and next thing we are on 3G.
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Cat Mc
(@cmcel123) reported
@bt_uk moving home and need to temporarily run broadband in both properties… BT er no we can’t help with that… why? Well minimum contract terms…. Honestly disgusted that you don’t want to help a long term customer #badcustomerservice #poorcustomerservice