BT (British Telecom) Outage Report in Newcastle Higher, Bridgend county borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle Higher, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle Higher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Newcastle Higher, Bridgend county borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pentre, Tonypandy, Bridgend, Pontypridd, Porth, Treorchy, Pontyclun and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Pentre |
Internet | |
| Tonypandy |
||
| Bridgend |
Internet | |
| Pontypridd |
Internet | |
| Porth |
Internet | |
| Bridgend |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Newcastle Higher, Wales
Latest outage, problems and issue reports in Newcastle Higher and nearby locations:
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David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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sharon simpson
(@sharonSSN) reported
from
Porthcawl, Wales
@bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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Tyler Richards! △⃒⃘
(@TheRealTR19) reported
from
Pencoed, Wales
@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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jasey
(@llangyjack) reported
from
Port Talbot, Wales
@bt_uk guess what it's not working again !!!!!!!!!!!
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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Sarah Bell
(@danygraig70) reported
from
Porthcawl, Wales
@BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
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Owen Howe
(@Owsh94) reported
from
Coity, Wales
6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Doc Scott
(@docscott31) reported
Have @SkySports and @btsport said they will NOT televise the European Super League yet? If not then they need to shut ******** up. #NoToEuropeanSuperLeague
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shab
(@shabbiar) reported
@danliv9 Not @SkySports or @btsport eirther are they going to put prices down to help after all we fans protected there investments
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User1001
(@User100118) reported
@bt_uk increase price without informing then blame it on RPI. Do not buy. Do not care about customers. DO NOT BUY!! Do not get into a contract. Customer services patronizing at BT.
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Ste Langan
(@ste_langan) reported
@bt_uk second major outage on my broadband in the space of two weeks plus the many other complaints I've had with bt service is absolutely shocking
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Luke
(@TheOriginalArg) reported
@bt_uk been trying to call since yesterday. Web chat have helped but can’t do what’s needed, they have added notes to my account. Have moved house and the 4G mini hub has not been sent, I need ASAP to get us and running as you can’t connect my new house until May 7th! Please help
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Laird ETC
(@edhtc13) reported
@btsport the casting icon has disappeared from the bt sport app. Can you help?
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Gary The Gooner
(@goodgary99) reported
I presume after this **** storm, @SkySports and @btsport will be slashing their prices 🤷🤷🤷
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Ste Langan
(@ste_langan) reported
@Pamela30014600 @bt_uk Because they never call you back like promised.
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Lesley Ramm
(@HornseyN8) reported
@bt_uk Very slow fir 2 hours. Seems OK now
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Little Hare Barns
(@BreconBarn5) reported
@WhiteHaywoodFm @bt_uk @BTCare That’s not customer service 👎