BT (British Telecom) Outage Report in Newcastle Higher, Bridgend county borough, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle Higher, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle Higher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Newcastle Higher, Bridgend county borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Ferndale, Maesteg, Pontyclun, Mountain Ash, Porth, Bridgend and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Ferndale |
Wi-fi | |
| Maesteg |
||
| Pontyclun |
Internet | |
| Pontypridd |
Internet | |
| Mountain Ash |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newcastle Higher, Wales
Latest outage, problems and issue reports in Newcastle Higher and nearby locations:
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Sarah Bell
(@danygraig70) reported
from
Porthcawl, Wales
@BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!
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jasey
(@llangyjack) reported
from
Port Talbot, Wales
@bt_uk guess what it's not working again !!!!!!!!!!!
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
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Andy Jones
(@andyj7) reported
from
Skewen, Wales
@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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John Rose
(@Thezimbabwean1) reported
from
Llantwit Major, Wales
@dougiedonnelly @bt_uk A never ending story with my email subbed bt. Good luck finding someone to help. Grrr..
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Tyler Richards! △⃒⃘
(@TheRealTR19) reported
from
Pencoed, Wales
@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ꫀᡶꫝꪖ᭢ 🇵🇸
(@EthanJxR) reported
@sheldon00554407 @bt_uk Not my problem Just them always ducking around with something the second they put in a new box
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Terry Whenman #FBPE #FBPA #FreePalestine
(@TerryWhenman) reported
@bt_uk My TV, which is HDMI connected to my PC, keeps telling me that the connection has been lost from my router. My router tells me, through the symbol, that I'm connected. It's a mystery. Solution please, what is going on?
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Sophiee
(@skwilby) reported
My family has received absolutely appalling customer service from @bt_uk. In the wake of a loss of our loved one, this has been an added upset and stress which has cost us a lot of time and is yet to be resolved. I’ve never been so disappointed in a company.
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RTW 🏃🏼🚴🏼 🌍
(@RichTWarms) reported
@OpenreachHelp The area is AL1. I'd be more impressed if you could just tell me openly and honestly what the problem is and when it might be fixed. Otherwise, we're into the usual blame game between companies. This is your network. @bt_uk
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Bluey
(@KaoS_Bluey) reported
@bt_uk ..because your customer service is poor, your speeds are terrible and your connections break every 20 minutes. No thanks, ill stick with Sky.
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McDragon
(@McRichDragon) reported
@bt_uk please get my business broadband sorted. Yet again, dropping out, slow, expensive....online fault reporting is useless 😡
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Fiona Mackenzie
(@mackenzie_fiona) reported
@bt_uk @M_Geraghty1970 Service doesnot work n you charge full price no refund
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Shell Morton
(@shellmorton1) reported
@bt_uk My broadband came back for a day after being down for a week.... and it's off again this morning! What is going on??!
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Darren
(@daz_jowsey) reported
@bt_uk I recently had a problem with my WiFi and you told me to disconnect one of the cables that went to the modem part. This worked, however for the last month or so, my Internet is constantly disconnecting, several times a day, most days. Is there anything you can do?
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Tony
(@Tonysmini) reported
@Smudger7404 @bt_uk Your best bet is the BT community forum, they have some of their tech team on there who can probably help you.