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BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle Higher, Bridgend county borough, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Newcastle Higher, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle Higher, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Newcastle Higher, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Mountain Ash, Pontypridd, Bridgend, Tonypandy, Treorchy, Pontyclun, Ferndale, and Maesteg.

CityProblem TypeReport Time
Mountain Ash Phone 1 day ago
Pontypridd Wi-fi 8 days ago
Pontypridd Internet 14 days ago
Pontypridd Internet 20 days ago
Bridgend Total Blackout 20 days ago
Pontypridd Internet 22 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Newcastle Higher, Wales

Latest outage, problems and issue reports in Newcastle Higher and nearby locations:

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • agarethgates
    Not The Singer (@agarethgates) reported from Porthcawl, Wales

    @btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs

  • sharonSSN
    sharon simpson (@sharonSSN) reported from Porthcawl, Wales

    @bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con

  • Racingdanny8
    Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • Owsh94
    Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • danygraig70
    Sarah Bell (@danygraig70) reported from Porthcawl, Wales

    @BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • maharajablues
    Maharaja Blues🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇳🎸🥃 (@maharajablues) reported from Ogmore-by-Sea, Wales

    @bt_uk Yes thanks. Though diagnostics showed no error. It still didn't work. And then it mysteriously came back by the time i got back from walking the dog. Diagnostics showing false positive due to it not testing if the login would work?

  • TheRealTR19
    Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • gwentvillan
    ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • Davetails
    David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • ricardofodol
    Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • dafyddlewis82
    Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • paulpottsmusic
    Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • ondineb
    Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • paulpottsmusic
    Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TehSmiithy
    Smithy__11 (@TehSmiithy) reported

    Oh **** off BT with having Lucy ward on every week I don’t want to sleep while football is on #btsport #ChampionsLeague

  • CarefreeEdz86
    Edz (@CarefreeEdz86) reported

    @btsport Lucy ******* Ward are you having a laugh, **** right off.

  • JoblessDosser
    . (@JoblessDosser) reported

    @youngmintcake @bt_uk I never had a problem with BT before, but that was the proper subscription I wanna get the pass today for 2 months so I can watch the UCL final. 60 days from today is the date of the final, but I dunno if that is the last day of the pass or the 3rd billing date.

  • TomBoyoBones
    Tom Bones (@TomBoyoBones) reported

    @btsport I pay stupid money to watch your channels. Sport. Why am I paying to watch a lecture on climate change? Time to switch off. That should save a bit.

  • JonesySE
    Chris Jones (@JonesySE) reported

    @btsport app freezing every few mins and displaying the ‘sorry, we’re having a problem’ screen. What a **** service tonight!

  • Some_Gamer
    Tim the Enchanter (@Some_Gamer) reported

    Why is service providers do not care about customers. @bt_uk Openreach won’t install fttp and @virginmedia only care about new customers and expect existing to pay £29 more for 6 months and then £12 per month more. #poorservice

  • Stratosfield
    Stratos (@Stratosfield) reported

    @btsportfootball @btsport @bt_uk I am unable to accentuate how much I detest your organisation and the work tick box bilge you practice you utter clowns! Lucy Ward wtf just listen to her I’ve heard more insightful airing cupboards! Omg sort it out you dipsticks! #ChampionsLeague

  • LuisCar08758995
    Luis Carreras (@LuisCar08758995) reported

    @bt_uk Thanks BT… Usually inert things do not arrive on its own… You need to send them… I have been crying for help since 21st March…21 days later you send me a Mini-Hub…Why did you not send me that in the first place? I am home working with 3 other people trying to use it too…

  • Viv_Savage_CFC
    Viv Savage (@Viv_Savage_CFC) reported

    Bloody @bt_uk broadband and landline has gone down. BT Bot tells me it’s a network issue. Anyone else in the Upton area of @ShitChester having similar problems?

  • Robertson784
    Robertson78 (@Robertson784) reported

    @bt_uk I've got an engineer booked. But I have no confidence they'll fix the problem. As this has been ongoing ever since I have had BT Internet. When does does it get to the point I can cancel the contract due to you not providing a suitable service?