BT (British Telecom) Outage Report in Newcastle Higher, Bridgend county borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle Higher, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle Higher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Newcastle Higher, Bridgend county borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bridgend, Pentre, Pontypridd, Mountain Ash, Porth, Pontyclun, Neath, Tonypandy, Port Talbot, Maesteg and Llantwit Major.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Internet | |
| Bridgend |
Internet | |
| Pentre |
Internet | |
| Pontypridd |
Wi-fi | |
| Bridgend |
Internet | |
| Mountain Ash |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Newcastle Higher, Wales
Latest outage, problems and issue reports in Newcastle Higher and nearby locations:
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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Maharaja Blues🏴🇮🇳🎸🥃
(@maharajablues) reported
from
Ogmore-by-Sea, Wales
@bt_uk Yes thanks. Though diagnostics showed no error. It still didn't work. And then it mysteriously came back by the time i got back from walking the dog. Diagnostics showing false positive due to it not testing if the login would work?
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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Not The Singer
(@agarethgates) reported
from
Porthcawl, Wales
@btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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sharon simpson
(@sharonSSN) reported
from
Porthcawl, Wales
@bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con
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Sarah Bell
(@danygraig70) reported
from
Porthcawl, Wales
@BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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Tyler Richards! △⃒⃘
(@TheRealTR19) reported
from
Pencoed, Wales
@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
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ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
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Owen Howe
(@Owsh94) reported
from
Coity, Wales
6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Julian Hodgson
(@JulianHodgson7) reported
@bt_uk It was for a pre booked new connection which had a site visit 3 weeks prior to installation, the engineer rang 1 hour before the job stating and said he could not find a set of longer ladders so the job would have to be rebooked. So how can you help.
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Patricia Brown
(@PEABEE36) reported
@bt_uk It's a pity you haven't been busy solving our problem! We still can't receive calls on our landline despite numerous calls to you and an engineer visit!!
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JoeyUK
(@JoeyyUK) reported
My internet has been down since 12:30am?!! How is this even possible @bt_uk
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The World Knows Your Name
(@ThankMeLater999) reported
This eyesore is still the same weeks after repirting it! @bt_uk WTF is going on? A job was ‘supposedly’ being done yesterday, did not happen, WHY? No excuses… #bt_uk #ignored #letdown
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Ella
(@Ellshakes) reported
@bt_uk (2/2) but we also specifically said that we wanted to keep the landline. And again, when purchasing the package we were told this would be ok, and as it was already a BT landline this wouldn’t be a problem
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AJB
(@AndrewJB_E13) reported
@bt_uk just signed up for mobile, sim card received etc. Had an email to say "sign up for inclusive BT Sports" when I click the link and login it says "Sorry the BT account number you've entered is not recognised"
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Robinridge
(@spychick28) reported
@bt_uk Why has my account been cut off again? Bt refunded money owed to me due to their errors/over charging me. They compensated me. Now claim they've paid me too much & are blackmailing me. I don't owe for services. Managers never ring back agreed times. Complaints just get closed!
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Abs
(@sirsabs) reported
It has to be said I am becoming ever so increasingly frustrated with @virginmedia customer service. Do not understand what the customer wants despite being on a call 30+ minutes. Why can’t we have call agents based in U.K.? Profits over service @btsport
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Clare busow-miah
(@BusowClare) reported
@bt_uk hi can you tell me if the broadband is down in Manchester M14 please
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Twisted Tim
(@TwistedTim76) reported
@bt_uk I have a query why is it as a long time customer im expected to pay more than £20 extra a month than what new customers have to pay