BT (British Telecom) Outage Report in Newcastle Higher, Bridgend county borough, Wales
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle Higher, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle Higher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (60%)
-
Wi-fi (14%)
-
E-mail (13%)
-
Phone (6%)
-
Total Blackout (5%)
-
TV (1%)
Live Outage Map Near Newcastle Higher, Bridgend county borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bridgend, Tonypandy, Pontypridd and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
||
| Tonypandy |
Phone | |
| Bridgend |
Internet | |
| Bridgend |
Internet | |
| Bridgend |
Internet | |
| Pontypridd |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newcastle Higher, Wales
Latest outage, problems and issue reports in Newcastle Higher and nearby locations:
-
Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
-
owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
-
owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
-
Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
-
Tyler Richards! △⃒⃘
(@TheRealTR19) reported
from
Pencoed, Wales
@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
-
Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
-
ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
-
Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
-
Owen Howe
(@Owsh94) reported
from
Coity, Wales
6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
-
Maharaja Blues🏴🇮🇳🎸🥃
(@maharajablues) reported
from
Ogmore-by-Sea, Wales
@bt_uk Yes thanks. Though diagnostics showed no error. It still didn't work. And then it mysteriously came back by the time i got back from walking the dog. Diagnostics showing false positive due to it not testing if the login would work?
-
David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
-
Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
-
Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
-
owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
-
owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
-
Not The Singer
(@agarethgates) reported
from
Porthcawl, Wales
@btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs
-
sharon simpson
(@sharonSSN) reported
from
Porthcawl, Wales
@bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con
-
owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
-
owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
-
Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
sodarkmark
(@sodarkmark) reported
@bt_uk My mother died 6 weeks ago. She'd left a message on my BT 1571. Yesterday, I was desperate to hear her voice so tried to listen to it. It had been deleted after a specified period. I contacted BT who told me there's no way to retrieve it. Please help.
-
David
(@l16gsy) reported
@bt_uk I’ve tried the App, I’ve messaged twice on BT service and made 3 calls to report a connection but can’t get openreach to respond. Why?????
-
Oblvn Dec
(@Oblvn_Dec) reported
@bt_uk my internet has been down all day and there’s no estimated fix time on the website. Can someone look into this?
-
Dallas Waltham
(@DallasWaltham) reported
2/2 @bt_uk @EE BT have said this is an EE issue. I have gone back and forth to both of Customers Service departments today to get this sorted, but still nothing. Can someone please get to the bottom of this? Thank you 🙃
-
BuddyAFC1
(@Afc1Buddy) reported
@bt_uk I spent near 6 hours yesterday trying to connect the hybrid connect. Your app 1 second tells me the connection is good. Then tells me its not. Then tells me theres no connection. Im not spending 5 hours more today. So either help me, fix the issue or terminate my contract
-
BuddyAFC1
(@Afc1Buddy) reported
@bt_uk can someone respond to my DM. Im not about to spend another 6 hours waiting for you to help me connect a device your colleagues recommended.
-
Andrea Hadfield
(@justandrea) reported
@bt_uk Hi there - yes, it seems like it’s a local outage and we’re still experiencing problems. Currently saying it’ll be fixed by tomorrow morning.
-
Gavin James
(@GavJamDob) reported
@bt_uk hi my broadband keeps dropping for 30 seconds for the last few hours, it’s infuriating! Can you look into the issue please
-
Leej
(@Nusotad) reported
@btsport why is your picture quality so bad? Literally compared to @SkySports or any other channel it’s terrible.
-
Pubgeegee
(@WestHamWonders) reported
@btgroup @btcare @bt_broadband no internet, no phone for 5 days, no one has any idea when I'll be back up and the mini hub is worse than useless. Been told 3 times "we'll ring you back in 24 hours "dreadful, dreadful, dreadful service. #halo1 £56.91 a month for what? #crap