BT (British Telecom) Outage Report in Newcastle Higher, Bridgend county borough, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle Higher, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle Higher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Newcastle Higher, Bridgend county borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bridgend, Pontypridd, Tonypandy, Treorchy, Pontyclun, Ferndale, Maesteg, Mountain Ash and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Total Blackout | |
| Pontypridd |
Internet | |
| Tonypandy |
Internet | |
| Pontypridd |
Phone | |
| Treorchy |
Internet | |
| Tonypandy |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newcastle Higher, Wales
Latest outage, problems and issue reports in Newcastle Higher and nearby locations:
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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Tyler Richards! △⃒⃘
(@TheRealTR19) reported
from
Pencoed, Wales
@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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sharon simpson
(@sharonSSN) reported
from
Porthcawl, Wales
@bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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Not The Singer
(@agarethgates) reported
from
Porthcawl, Wales
@btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
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Owen Howe
(@Owsh94) reported
from
Coity, Wales
6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
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Maharaja Blues🏴🇮🇳🎸🥃
(@maharajablues) reported
from
Ogmore-by-Sea, Wales
@bt_uk Yes thanks. Though diagnostics showed no error. It still didn't work. And then it mysteriously came back by the time i got back from walking the dog. Diagnostics showing false positive due to it not testing if the login would work?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Flank
(@weeflxnk) reported
@bt_uk my wifi is going so slow even tho i pay for the £75 package and have a LAN CABLE connected up pls fix this soon
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Dervy Herrera
(@dervy_herrera) reported
@MadridXtra @btsport I feel like he's being nice so Florentino can offer him a gig and he can't turn it down... dude is being to nice like 😑😒
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Anne P
(@anniepants35) reported
@MarcAllera help needed - BT service not fully up and running post home move ordered on 23/9/22. 7 weeks and no-one at @bt_uk is taking personal responsibility. Promised call backs never happen. I am now facing a bill for over £200 as BT randomly switched off my call package!
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Mazzard Farm holiday cottages, Devon
(@MazzardFarm) reported
@bt_uk Unsurprisingly, your colleague is trying to duck and dive around this. Unacceptable and unwise, as I WILL not drop this. BT never delivered the service so should not have claimed a monthly payment!
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AJ¹⁴
(@BenzemaSZN) reported
@sa11oum @theMadridZone @btsport it would never happen but i would take him any day of the week
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🤴🏾N@hān1ñ0🦹🏾 (RMA🤍)
(@notnahano_) reported
@sa11oum @theMadridZone @btsport Stop lying you’re 5 y/o. If you have any idea of what does Mou/Pep games were, for respect of the sport, the club & those great moments, no way in hell you’d want him. That’s like saying you wanted prime Messi at Madrid. No **** Messi is a GOAT but no way I want him at Madrid
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Sam
(@Smamfa75) reported
@bt_uk how do I cancel BT sport?
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Joneschris
(@manutdTOPFAN73) reported
I quite enjoy ringing @bt_uk such lovely professional and caring staff . 40 min call went as if t was 5 mins . Took all the stress of the issue away and felt like I was talking to a friend . Top marks again @bt_uk
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Jordan
(@KernowJordan81) reported
@bt_uk He advised he needed access to a neighbouring property for some reason, so apparently my service (or lack of) now depends on the availability and cooperation of my neighbours. Basically, he knows what the fault is but cannot fix it, which begs the question, why have engineers?
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Paul Atkins
(@PaulAtkins26) reported
@bt_uk I have been left with very little internet, engineer booked and didn’t show !! This fault has been over a week. Current down load speed 3.5Mb & upload speed of 2.9Mb shocking service !