BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle Higher, Bridgend county borough, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle Higher, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle Higher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle Higher, Bridgend county borough, Wales 08/11/2025 02:05

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newcastle Higher, Bridgend county borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Ferndale, Pontypridd, Bridgend, Tonypandy and Neath.

Loading map, please wait...
City Problem Type Report Time
United KingdomFerndale Phone
United KingdomPontypridd Internet
United KingdomBridgend Wi-fi
United KingdomTonypandy Internet
United KingdomNeath Phone
United KingdomNeath Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Newcastle Higher, Wales

Latest outage, problems and issue reports in Newcastle Higher and nearby locations:

  • agarethgates Not The Singer (@agarethgates) reported from Porthcawl, Wales

    @btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • Owsh94 Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • sharonSSN sharon simpson (@sharonSSN) reported from Porthcawl, Wales

    @bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con

  • steveirv39 Steven (@steveirv39) reported from Dyffryn Clydach, Wales

    Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • TheExiledRobin The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales

    If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • Paulowen300Paul Paul Owen (@Paulowen300Paul) reported from Cwmafan, Wales

    @btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!

  • noonanwales mike noonan (@noonanwales) reported from Port Talbot, Wales

    @btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • maharajablues Maharaja Blues🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇳🎸🥃 (@maharajablues) reported from Ogmore-by-Sea, Wales

    @bt_uk Yes thanks. Though diagnostics showed no error. It still didn't work. And then it mysteriously came back by the time i got back from walking the dog. Diagnostics showing false positive due to it not testing if the login would work?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rma13Fiona Fiona Grant (@Rma13Fiona) reported

    @Ledanualampu @bt_uk Probably because there are very few customers who haven't had issues with BT!!!! If they can't deal with criticism, TOUGH.

  • davidoslive David “Sulli” O'Sullivan (he/him) (@davidoslive) reported

    @bt_uk Well, that’s the thing - BT have closed the entire account, so we don’t even have those. I can DM what the details were, but can’t see how it’s going to help tbh!

  • Tar1Q 🔰 Tariqo 🔰 (@Tar1Q) reported

    @ManUnitedZone_ @btsport Same guy never criticize Rashy for sloppy passes, IQless shots.

  • Nickster69t Nickster (@Nickster69t) reported

    @bt_uk fibre to pole was expected over 3 yrs ago, your engineers know the line down my lane to 10 properties is no good, but at 1.3mile from the new fibre cab they also tell us BT no intention of delivering services to us as ploughing digital@in to Doncaster for £££££ sort it 2/2

  • DemiJGee Demi-Jade McGee✨ (@DemiJGee) reported

    @bt_uk I have ordered broadband and trying to change the DELIVERY address of the equipment, you’ve texted me saying to do this but it’s not working. Please can you amend?

  • mike_whyte michael whyte (@mike_whyte) reported

    @bt_uk Thanks Rob I’ll have to hold off as my speed is so slow I can’t allow my child to watch his favourite night time cartoon at the same time as opening a web browser. I’ve had a long running issue with the broadband, tonight’s speed tests prove that speed is available to me

  • dago1st mark mansfield (@dago1st) reported

    @bt_uk Hi it was a bit mini box to replace my extra box an it said it was good to cancel the £5 a month and replace it with £10 a month charge it was an aerial free box

  • BecomeMyBlade Dread🎪🇺🇦✊🏽🇬🇧 (@BecomeMyBlade) reported

    @bt_uk Unfortunately this isn't an issue that can be solved by yourself.Its a bigger issue about the terrible infrastructure and lack of choice we get in our area.I appreciate you taking the time to get back to me though.Thanks for attempting to resolve it as well.

  • 1ronfists . (@1ronfists) reported

    @bt_uk broadband is so poor. Wish I had stayed with @sky

  • friv Friv® (@friv) reported

    @markal1974 @bt_uk Broadband down for us since 3.30pm on Friday 28th (Great Austins). Vodafone reported "Openreach fibre breakage" ...to be fixed by 7pm on Saturday at the latest. No other info. Terrible!