BT (British Telecom) Outage Report in Newcastle Higher, Bridgend county borough, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle Higher, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle Higher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Newcastle Higher, Bridgend county borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bridgend, Pontypridd, Tonypandy, Treorchy, Pontyclun, Ferndale, Maesteg, Mountain Ash and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Total Blackout | |
| Pontypridd |
Internet | |
| Tonypandy |
Internet | |
| Pontypridd |
Phone | |
| Treorchy |
Internet | |
| Tonypandy |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newcastle Higher, Wales
Latest outage, problems and issue reports in Newcastle Higher and nearby locations:
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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Steven
(@steveirv39) reported
from
Dyffryn Clydach, Wales
Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
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Owen Howe
(@Owsh94) reported
from
Coity, Wales
6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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sharon simpson
(@sharonSSN) reported
from
Porthcawl, Wales
@bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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mike noonan
(@noonanwales) reported
from
Port Talbot, Wales
@btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Maharaja Blues🏴🇮🇳🎸🥃
(@maharajablues) reported
from
Ogmore-by-Sea, Wales
@bt_uk Yes thanks. Though diagnostics showed no error. It still didn't work. And then it mysteriously came back by the time i got back from walking the dog. Diagnostics showing false positive due to it not testing if the login would work?
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
@bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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Not The Singer
(@agarethgates) reported
from
Porthcawl, Wales
@btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs
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Paul Owen
(@Paulowen300Paul) reported
from
Cwmafan, Wales
@btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!
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🏴 Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Doug Miles
(@bloodoogie) reported
@bt_uk @tinmanrocks I am simply waiting for BT to fix a BT TV problem ongoing now for 70 days. Expecting a call from a member of the BT Loyalty team who promised on Friday 17th a solution by Tuesday 21st, nothing so far.
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Silver Surfer Traveller
(@uksilversurfer1) reported
@bt_uk So basically I am abroad with a mobile phone that doesn't work and I have to buy another Spanish SIM to call BT in the UK to fix my phone. Top service NOT! #poorcustomerservice
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Dean Bubley
(@disruptivedean) reported
Listening to @bt_uk CTO Howard Watson at #connectedbritain BT is sadly still talking about the long-obsolete concept of “seamless” blending of cellular, WiFi etc That’s entirely the wrong sort of network convergence Also mentioned edge for compute + also storage
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Kirby
(@kdj__h) reported
@bt_uk The WiFi is so slow. If my partner is on his computer, we cannot use it where else in the house. If I watch something on the tv, everything else is slow and buffering. Ridiculous for the monthly costd.
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Nick Carpanini
(@nickpcarpanini) reported
@bt_uk my parents have been without broadband for 7 weeks now. Absolutely disgraceful service and they have been pushed from pillar to post. Nobody wants to help !!
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James Cassidy
(@jcassidy2) reported
@btsport @btsportfootball I am a virgin tv customer who pays extra for bt sport, however I am unable to watch the bt sports film “greavsie” that aired last night. How can I watch this? If I can’t watch it, then what am I paying for?
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Tracey Debell
(@DebellTracey) reported
@bt_uk Yes apparently connections are dealing with it. Orders cancelled, orders pending, call backs on the 24th BUT NO SERVICE!!
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Claire Edwards
(@claire1edwards) reported
@bt_uk POOR customer service AGAIN. I don't know why I'm surprised by it . EVERY time
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Party politics isn't working for anyone, anywhere
(@DontDenyThe) reported
@bt_uk none of you are looking back to see the thread - Sunday's upload speed was superb I don't need a fraction of that to be able to use twitter - 1 Mb is more than enough😎 The trouble is, is that in the week (and this week even on Saturday) upload was 0 - twitter just timed out
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Ricks
(@Ricks32132) reported
Shocking service. You pay your bill whats on a installment plan. They take your money and then cut your services off... Shocking @bt_uk I've had enough