BT (British Telecom) Outage Report in Newcastle Higher, Bridgend county borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle Higher, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle Higher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Newcastle Higher, Bridgend county borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Tonypandy, Pontypridd, Porth, Treorchy, Pontyclun, Bridgend, Neath, Mountain Ash and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
Wi-fi | |
| Pontypridd |
||
| Porth |
Internet | |
| Porth |
Internet | |
| Pontypridd |
Phone | |
| Treorchy |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Newcastle Higher, Wales
Latest outage, problems and issue reports in Newcastle Higher and nearby locations:
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jasey
(@llangyjack) reported
from
Port Talbot, Wales
@bt_uk guess what it's not working again !!!!!!!!!!!
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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Andy Jones
(@andyj7) reported
from
Skewen, Wales
@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
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Sarah Bell
(@danygraig70) reported
from
Porthcawl, Wales
@BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!
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David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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John Rose
(@Thezimbabwean1) reported
from
Llantwit Major, Wales
@dougiedonnelly @bt_uk A never ending story with my email subbed bt. Good luck finding someone to help. Grrr..
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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Tyler Richards! △⃒⃘
(@TheRealTR19) reported
from
Pencoed, Wales
@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Hughes
(@salfordLFC71) reported
@bt_uk Hi, yes i had to open a 2nd complaint to get a response. Just been told that the guaranteed speeds i have of 425mbs are only if the connection to the hub is wired. I'm sat beside new hub with only my phone connected and only getting 35mbs and told that's just how it is
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Tim Dolman
(@timbo_dolman) reported
@NigelLinge @WeAreOpenreach @bt_uk How long does it take Nigel for the digital voice network to activate after installation? I hear it can take a few hours before you can receive incoming calls.?
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Yusuf
(@Ys17111) reported
I have to always mentally prepare before phoning into the idiots working at customer service @bt_uk
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Anthony Hughes
(@salfordLFC71) reported
@bt_uk Of the 6 wifi speed checkers only one says I'm getting the correct speeds. It just happens to be @bt_uk . I'd laugh if it wasn't so annoying i'm paying over £60 a month for tripe service. Need this sorting asap. 3 months of this crap is enough
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MonkeyMan
(@BigFesterMundo) reported
@btbusinesscare Absolute shittest internet service I've ever had go **** your yourselfs as you can't seem to handle giving your customers they're money's worth
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Sazzy and Fran
(@sazzyandfran) reported
@btbusinesscare @norfsidegunn Mmmm terrible is one of the biggest company and they can’t connect people, basically bring a cable from A to B, I think the best thing to do is to send how to connect cable to the ousted this will make the connection faster.
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Yung Diabeto
(@TheWalshinator) reported
@norfsidegunn Also awful behaviour @bt_uk
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Cabmerlot
(@Dee_Cab1) reported
@bt_uk I’ve just spoken to Saqid and received excellent customer service from him
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Andy Robinson
(@Andyrobo158) reported
I signed up to @btsport 3 weeks ago on their rolling contract. I got an email today saying next month it will go up by 20%. Do you really expect me not to just cancel my contract with you straight away? You haven't gained £5 a month but lost £25. Well done 👍👍
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Vanessa Welham
(@VanessaWelham1) reported
You couldn't make up the sheer uselessness of @WeAreOpenreach. Nearly 2 months & still no install. Meanwhile paying +£20 xtra per month out of contract b'cause service @bt_uk can't deliver. Bad #customerexperience