BT (British Telecom) outages and service status in Porth, Wales

Problems in the last 24 hours in Porth, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Porth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Porth, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Caerphilly, Blackwood, Treharris, Pontypridd, Ystrad Mynach, Mountain Ash, Bargoed, and Aberdare.

City	Problem Type	Report Time
Cardiff	Internet	9 hours ago
Caerphilly	Internet	5 days ago
Caerphilly	Internet	5 days ago
Blackwood	Internet	6 days ago
Cardiff	Wi-fi	6 days ago
Cardiff	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Porth, Wales

Latest outage, problems and issue reports in Porth and nearby locations:

• 
  Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported 54 seconds ago from Cardiff, Wales

  @bt_uk How about you just provide the service we’re paying for…

• 
  Neil 'DBtC' (@crfc1876) reported 2 minutes ago from Cardiff, Wales

  @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

• 
  Dave Maydew MW0DCM (@dave_maydew) reported 5 minutes ago from Tylorstown, Wales

  @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported 8 minutes ago from Bridgend, Wales

  @bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?

• 
  NATALIE BALL 🛡️ (@Natalieball1984) reported 9 minutes ago from Cardiff, Wales

  @bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!

• 
  Maharaja Blues🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇳🎸🥃 (@maharajablues) reported 14 minutes ago from Ogmore-by-Sea, Wales

  @bt_uk Yes thanks. Though diagnostics showed no error. It still didn't work. And then it mysteriously came back by the time i got back from walking the dog. Diagnostics showing false positive due to it not testing if the login would work?

• 
  Tom Neville (@TNevillee) reported 14 minutes ago from Trethomas, Wales

  Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

• 
  Nörm•i•am (@storrmin571) reported 17 minutes ago from Cardiff, Wales

  @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

• 
  Ryan Price (@ryanprice1927) reported 23 minutes ago from Llantwit Fardre, Wales

  Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

• 
  owen gerrard (@owen485) reported 26 minutes ago from Bridgend, Wales

  @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

• 
  lowri anne williams (@lowri_anne) reported 26 minutes ago from Cardiff, Wales

  @btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc

• 
  Rebecca Irvine (@RebIrvine) reported 28 minutes ago from Cardiff, Wales

  @bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?

• 
  Rob S Photography (@photographyrsp) reported 33 minutes ago from Porth, Wales

  Dear @bt_uk It has been over week since I’ve had a mobile signal at home! My postcode is CF39 9HL - I had to find out for myself that maintenance is being carried out to rectify a problem, what’s happening now? Also, will I get a refund? Thank you!

• 
  Rich M (@Smilers_Coffee) reported 43 minutes ago from Pontypridd, Wales

  @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

• 
  lowri anne williams (@lowri_anne) reported 44 minutes ago from Cardiff, Wales

  @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

• 
  Rob S Photography (@photographyrsp) reported 48 minutes ago from Porth, Wales

  @bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?

• 
  Tom Neville (@TNevillee) reported 50 minutes ago from Trethomas, Wales

  @bt_uk Your wifi is absolutely ******* shit, thanks

• 
  markg (@markygee6) reported 50 minutes ago from Cardiff, Wales

  @btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.

• 
  Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported 56 minutes ago from Cardiff, Wales

  @bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??

• 
  MissESilcox (@MissESilcox) reported 59 minutes ago from Cardiff, Wales

  The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Legendary Hamster (@LegendaryH80858) reported 2 minutes ago

  @ArmchairAdml @bt_uk would you like to comment on why you're treating a long standing, loyal customer as badly as this? I feel a review of his account is in order so he can be put on a new lower rate and some compensation is in order as you're ripping him off! @MartinSLewis FYI...

• 
  Trevor Chenery (@Krisp06) reported 3 minutes ago

  @countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.

• 
  redginger44 (@redginger44) reported 3 minutes ago

  @bt_uk I have raised a complaint and you already wish to close it I can’t access my account and realise I am paying more for BT sport I don’t have the time to make phone calls and clearly I am not valued as a long standing customer I left EE for same reason.

• 
  David Sinfield (@omotforest) reported 4 minutes ago

  Dear @bt_uk You do not have my consent to install anything on my property. If it is free, it cannot be for my benefit. It's for yours. If it's cheaper for you, you can give me a share of your savings. I had no choice over the digital voice downgrade. @openreach will have to trespass to install it. If it is a condition of receiving service, say so and I will seek alternatives. (@Starlink or 5g) Is it on the T&C's? A letter is on its way to your registered address. David Sinfield.

• 
  ralphaverbuch (@ralphaverbuch) reported 5 minutes ago

  @bt_uk login to account but can't see any details on anything anymore? Something is broken. Who do we talk to to sort this?

• 
  Graeme Davis (@GraemeDavis) reported 5 minutes ago

  @bt_uk Your comment sounds fine @bt_uk but your team in this line appear not to be authorised to cancel an appointment and not rebook it. How do I contact someone whohas the authorisation to do this?

• 
  jpb0332 (@jb0332) reported 6 minutes ago

  BT / Open Reach Worst service ever! Internet service 3rd world Service appalling!! Make appointments to upgrade to full fibre & cancel without any reason or notification! No service at all!! Is there an alternative?? @bt_uk @WeAreOpenreach

• 
  Abbie Ruth Sharland (@AbbeyGale99) reported 9 minutes ago

  @bt_uk hello I’m in year one of my two year contract but need to terminate my contract from this September for university. Will I be charged for this?

• 
  Tracy Kydd (@injuredcyclist_) reported 10 minutes ago

  @bt_uk can I get some help still waiting for my internet to be fixed since it was your engineer that some something to it outside line been a week now

• 
  Glo 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Glo_Thienel) reported 12 minutes ago

  @bt_uk Hi. I have changed my password, still can't get in, saying can't load. Rang the number you gave me. What number do you press as no options for problems logging into account. Help