BT (British Telecom) Outage Report in Porth, Rhondda Cynon Taf, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Porth, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bridgend, Caerphilly, Cardiff, Pentre, Blackwood, Hengoed, Pontypridd, Mountain Ash, Bargoed, Porth, Pontyclun, Tonypandy, Penarth, Maesteg and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Internet | |
| Caerphilly |
Phone | |
| Bridgend |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Janine Bates
(@JanineBates) reported
from
Cardiff, Wales
@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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Ryan Crocker
(@crocker74) reported
from
Cardiff, Wales
@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
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Owen Howe
(@Owsh94) reported
from
Coity, Wales
6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Nick Speed
(@speedupdating) reported
from
Cardiff, Wales
@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Halpin
(@CharlotteHalpin) reported
@bt_uk is there a network issue with you guys today? My internet isn’t working at all tonight
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Nick Cole
(@Pilot_Nick) reported
@bt_uk Just logged back in to check the settings, it's now showing new emails but won't let delete or open anything, it still keeps showing the "unexpected error" message. Whatever is the problem, seems to be slowly sorting itself out, so I'll try again later and see if it works fully.
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Paul Farrow
(@PRF1983) reported
@bt_uk Our broadband isn't working and our LOS light is red (PON also off). Power cycle and reset doesn't work. Can't work form home without an active connection. Engineer can't get here until Tuesday, anything else we can do?
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Fruit Bat
(@thefruitbat69) reported
So @bt_uk our Internet in BA16 has been down for the last hour, router flashing pink even after trying to reset, turning off/back on. What is going on ?
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Brendito Schortiz
(@GeorgeGuillaume) reported
@knockout_ned47 I got so bored of the inconsistency of them and the quality so I just signed up for BTSport. Though if I was American I would be streaming all these PPVs seeing as how bad fans get reamed for them
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David Mather
(@davidmatheredu) reported
@bt_uk I've have been given a reason, yes. However, I have not placed a new order. As I expressed to the colleague of yours that I spoke to, I do not regard an order being cancelled without notification as being indicative of good customer service.
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Sam walker
(@Stalkwalkers) reported
@btsport why can’t I find prev day replay in SA v NZ cricket. Your support told me to search on YouTube!!???
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Keith Robinson
(@Keefrobinson) reported
@bt_uk So I got a PM from @bt_uk saying that they were working to resolve this and that someone would call me yesterday (26th). But, just like the rest of the service I’ve received I was mislead to again and no one called me.
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Cathy Hawker
(@cathyhawker) reported
@bt_uk Please can you help? I have had no line or internet for 10 days since the storm. Every day you say it will get sorted but now you have sent me an email saying it is fixed and closed the case. It is not fixed. The line is snapped in half outside my house.
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Neil Bourne
(@neilbourne4) reported
@BT @btsport @NOW Hi BT. My Sky Sports TV channels don't appear to be working via BT TV. I can only access these via my Now TV app. I have restarted both my BT Hub and set top box. All BT Sport channels work fine. What can you do to help please?