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BT (British Telecom)

BT (British Telecom) outages and service status in Porth, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Porth, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 13, 10:35 AM GMT+1.
  • 70% Internet (70%)
  • 22% Wi-fi (22%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Porth, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Porth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Porth, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Caerphilly, Blackwood, Cardiff, Treharris, Pontypridd, Ystrad Mynach, Mountain Ash, Bargoed, Aberdare, Bridgend, and Hengoed.

CityProblem TypeReport Time
Caerphilly Internet 1 day ago
Caerphilly Internet 2 days ago
Blackwood Internet 3 days ago
Cardiff Wi-fi 3 days ago
Cardiff Internet 8 days ago
Cardiff Total Blackout 10 days ago

Nearby cities with recent reports

Caerphilly

2 recent signals

1 day ago
Blackwood

1 recent signals

3 days ago
Cardiff

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Porth, Wales

Latest outage, problems and issue reports in Porth and nearby locations:

  • NorthGwentBlue
    LeftofCentre (@NorthGwentBlue) reported from Argoed, Wales

    @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

  • ondineb
    Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • maharajablues
    Maharaja Blues🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇳🎸🥃 (@maharajablues) reported from Ogmore-by-Sea, Wales

    @bt_uk Yes thanks. Though diagnostics showed no error. It still didn't work. And then it mysteriously came back by the time i got back from walking the dog. Diagnostics showing false positive due to it not testing if the login would work?

  • emmalee909
    Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • MissESilcox
    MissESilcox (@MissESilcox) reported from Cardiff, Wales

    The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

  • GerJDav
    Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • gooner1947
    Peter N (@gooner1947) reported from Blackwood, Wales

    @bt_uk Send me the £20! Mine has been awful lately. So so slow!

  • taffyqueen
    Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network

  • MHswans
    Mike Houghton (@MHswans) reported from Cardiff, Wales

    Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?

  • STEVEOLUCKY7
    Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • crfc1876
    Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • Hanlccook
    Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • julianevans11
    Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported from Cardiff, Wales

    @bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??

  • taffyqueen
    Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk is there an issue with full fibre broadband in the south wales area?

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • SimonLemons47
    Simon Evans (@SimonLemons47) reported from Cardiff, Wales

    @peteclase @btsport @virginmedia Yes it’s awful. Gone to @Channel4 instead. @btsportrugby @btsport aren’t bothered it seems #EDIvMUN

  • Owsh94
    Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • jaisullivan
    Jai Sullivan (@jaisullivan) reported from Cardiff, Wales

    @MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottWeller1974
    Scott Weller (@ScottWeller1974) reported

    @bt_uk Why are you holding me to a contract you can’t even provide the service for

  • catallaxer
    𝙲𝚊𝚝𝚊𝚕𝚕𝚊𝚡𝚎𝚛 (@catallaxer) reported

    @omotforest @bt_uk @openreach Fully accept your point. However, you are missing out. 1 gigabit+ speeds really are worth it. 2.5 gigabit is next. You will never get that over copper or satellite. Copper is being phased out.

  • afcdonnilad
    AFCdonnilad (@afcdonnilad) reported

    Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

  • Staggly
    Paul stagg (@Staggly) reported

    @bt_uk @NRManc they’ve messed up everyone’s account - it be worried they are taking money from old customers so check your bank - they aren’t acknowledging the issue

  • CollinsLarissa
    Larissa Collins🇱🇹🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CollinsLarissa) reported

    @bt_uk Complaint has been opened and then closed! I give up.

  • ScallanKevin
    Kevin Scallan (@ScallanKevin) reported

    @bt_uk I have cancelled my ee tv subscription within my cooling off period with customer services but I have not received a returns label to return the equipment. Can you send me a returns label?

  • omotforest
    David Sinfield (@omotforest) reported

    @WasSamLowryEsq @bt_uk @openreach The French call it demerdisation. Removing the ****. It's how I flew under the radar when I lived in France in an unapproved residence. Basically you keep the local mayor on side* and don't let anything escalate to the departement. *May involve 5L of wine a couple of times a year.

  • Joannetay1808
    joanne taylor (@Joannetay1808) reported

    @bt_uk my youview box has broken - power light not on

  • stockport871
    Stockport871 (@stockport871) reported

    @bt_uk Been over 7 days since team manager Dan promised me a same day call back due to multiple huge errors on your part, any idea what’s happening?

  • ScottWeller1974
    Scott Weller (@ScottWeller1974) reported

    @bt_uk Why are you holding me to a contract you can’t even provide the service for ?!