BT (British Telecom) Outage Report in Porth, Rhondda Cynon Taf, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Porth, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Caerphilly, Cardiff, Ferndale, Bargoed, Maesteg, Pontyclun, Ynysddu, Treharris, Tredegar, Pontypridd, Mountain Ash, Porth, Bridgend, Ebbw Vale and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Ferndale |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Rebecca Irvine
(@RebIrvine) reported
from
Cardiff, Wales
@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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🏴 Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Caine
(@Caineyface) reported
@bt_uk @leecaine tell Gareth the problem.
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Alex Barker
(@AyBarker92) reported
@bt_uk my area is still down any update when it be fixed been like 6hrs now - Gateshead
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Tony Fitzsimmons
(@tonyfitzsimmon5) reported
@bt_uk Is there an internet outage in Plymouth and if so, any eta on a fix. I’ve had an orange ring on my hub for hours now!
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Richard Gillard
(@RickyBaby321) reported
@bt_uk I'm extremely impressed by your response, by the way. You got back to me before I had even finished describing my problem. Following your prompt response: I have every confidence we'll be able to fix this on Tuesday.
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Ryan Irwin
(@RyanIrwin) reported
@Tezzx @bt_uk @Jord2202 Far to often, it's thats bad that even dial up connection would be quicker🙄😑
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🏁🏍🏎Kim🏎🏍🏁🧜🏼♀️
(@miarry76) reported
@bt_uk Ok but how do they get the number that I get from you? I understand the tech they use but I get the number from you and choose the option to be ex-directory i don't use it online ever so there must be a way it gets to these people. Same issue with my elderly mum
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Joel Young
(@iamjoelyoung) reported
@bt_uk house move yesterday and no internet at new house. Have tried all trouble shooting problems but not working. I’m hugely disappointed but not surprised unfortunately. Always shocking service when it comes to BT. Need help ASAP please?
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Paul Crisell 🎶Big Fall fan
(@CrisellPaul) reported
@btcare your internet service is unacceptable. It is constantly dropping ever since changing to you a couple weeks ago. This never happened in the previous 15 years when I had another provider and it means my children can’t do their lessons online. #ofcom #btdontcare
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Dalzells Appliances
(@Dalzells) reported
@btbusinesscare our BT OnePhone System is down. 8844 is apparently weekends only. Cannot make outcalls, intermittent calls in. Service where???
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Salmidach
(@salmidach) reported
@bt_uk Hi Alex I can confirm that the service came on at around 9pm last night