BT (British Telecom) Outage Report in Porth, Rhondda Cynon Taf, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Porth, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Bargoed, Blackwood, Bridgend, Penarth, Tonypandy, Ebbw Vale, Pontypridd, Hengoed, Merthyr Tydfil, Caerphilly, Porth, Treharris, Aberdare and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Bargoed |
Internet | |
| Bargoed |
Internet | |
| Blackwood |
Internet | |
| Cardiff |
Wi-fi | |
| Bridgend |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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🏴 Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Rebecca Irvine
(@RebIrvine) reported
from
Cardiff, Wales
@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Chris Griffiths 🏴
(@cymruchris) reported
from
Church Village, Wales
@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dylan Swarbrick
(@swarbrickdylan1) reported
@bt_uk Totally shocking service from BT. Hours wasted on the phone to resolve an issue, promised phone call today with never happened and they cancelled my BT TV services after 4 days of having it with NO explanation. Passed from person to person with NO explanation.
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Archie Johnstone
(@ArchieJ35729086) reported
@bt_uk Another display of Bt incompetence.. waiting for over 4 months for my Neighbour to get a connection from my land. 4 appointments booked by them to come out and do connection 4 no shows. Really poor show and they still have to do it...pathetic.
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Karen Dawson
(@kazza7891) reported
@bt_uk Terrible service from BT in relation to my parents and their home service!! Promises of call backs and complaint logging and no one calls them back. Please sort it out for your loyal elderly customers!!! Please respect your customers time waiting home for calls
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Kand
(@Kanderin14) reported
@bt_uk hi hoping this is the right place to ask. I'm trying to pay for a bt sport monthly pass but the payment screen keeps crashing, is there a known issue?
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Graham
(@GISALEGEND) reported
@SweatDoggGaming @bt_uk @MartinSLewis It is actually baffling how bad this is if honest. Fair play on that change.
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Ariff 🥔
(@AriffK_88) reported
@bt_uk 4G signal is awful here, has been for a while. What's going on? I can't find any information about issues in this area for mobile signal. Getting 2 bars ATM when I normally get 5 bars with the 4g symbol. Right now it's only 2 bars. No 4G signal.
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Nik Coleman™
(@Nik_Coleman) reported
You're telling me @bt_uk that to keep up supplying my TV and Internet due to inflation you need an 11% increase next month. My current deal for a new customer is £40 which is £21 cheaper than I already pay! Shocking. I bet they don't get the 11% increase in March. #byebyeBT
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Muhammed Bangi
(@MuhammedBangi) reported
Did I just get the short straw or has @bt_uk customer service just become pants?
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Big Dogge
(@BigDoggeTom) reported
@noIPv6 Just came back to this, didn't realise Cloudflare was in the trash list! What's their issue? Also, add @bt_uk to that same list, they have IPv6, but they give out a *dynamic* /56
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Lewis Reading
(@lewis_reading47) reported
@bt_uk today is not the day to **** around with my connection