BT (British Telecom)

BT (British Telecom) Outage Report in Porth, Rhondda Cynon Taf, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Porth, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Porth, Rhondda Cynon Taf, Wales 12/25/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Porth, Rhondda Cynon Taf, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Tonypandy, Cardiff, Pontypridd, Merthyr Tydfil, Ferndale, Treharris, Blackwood, Pontyclun, Caerphilly, Pentre, Aberdare, Bridgend, Ebbw Vale, Newbridge and Blaina.

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City Problem Type Report Time
United KingdomTonypandy Phone
United KingdomCardiff E-mail
United KingdomPontypridd Internet
United KingdomCardiff Total Blackout
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Porth, Wales

Latest outage, problems and issue reports in Porth and nearby locations:

  • RebIrvine Rebecca Irvine (@RebIrvine) reported from Cardiff, Wales

    @bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?

  • Gavinallen Gavin Allen (@Gavinallen) reported from Cardiff, Wales

    @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

  • MissESilcox MissESilcox (@MissESilcox) reported from Cardiff, Wales

    The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

  • DSebburn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported from Bridgend, Wales

    @bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Cardiff, Wales

    @bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?

  • jaisullivan Jai Sullivan (@jaisullivan) reported from Cardiff, Wales

    @MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.

  • TheExiledRobin The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales

    If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7

  • julianevans11 Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported from Cardiff, Wales

    @bt_uk How about you just provide the service we’re paying for…

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • timdobbsphoto Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal

  • timdobbsphoto Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • NorthGwentBlue LeftofCentre (@NorthGwentBlue) reported from Argoed, Wales

    @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?

  • johnsey80 Steve Johns (@johnsey80) reported from Cardiff, Wales

    I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Just messaged but I would still like to cancel at this point

  • julianevans11 Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported from Cardiff, Wales

    @bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??

  • cymruchris Chris Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cymruchris) reported from Church Village, Wales

    @bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BigGrumpyHaggis Dave 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@BigGrumpyHaggis) reported

    @bt_uk @BTCare recently my broadband bill went up to £75 a month. I’ve never used the landline, but since it was changed to digital and I could get a free handset, I thought I’d get one. Turns out it’s pay as you go. For £75 a month I don’t even get any inclusive minutes? Crazy!

  • thewiseoldsage Barry Sage 🦉 (@thewiseoldsage) reported

    This game has been piss poor. FFS! 🙄 I might have to scratch the @btsport subscription 🤔 #MCIRMA #UCL

  • septiccow Mark Lewis (@septiccow) reported

    @bt_uk And further to that. I was going to upgrade to 900mb full fibre. But you only offered it on my bt with halo 3. Which I don't want and now the offer has disappeared from my deals entirely. After a decade of being ur customer I think it may be time to go to virgin

  • DavidAr40169288 David Armstrong (@DavidAr40169288) reported

    Glen Hoddle world class footballer, ******* awful commentator #btsport #ChampionsLeague

  • BixWeetabecke Bix Weetabecke (@BixWeetabecke) reported

    @bt_uk ALL of your agents are 'attending a short company meeting until 12.15pm'? What a load of nonsense! Whatever happened to Department Heads and representatives attending, then cascading information down?

  • SeaforthTax Seaforth Taxation (@SeaforthTax) reported

    @bt_uk Morning, can you help? My TV Box Pro has stopped working. It wouldn't turn on this morning. It is completely dead, no lights on it at all. I have just gone through your BT Tv Box resetting instructions but absolutely nothing happened. Thank you

  • ImVaradi Varadi (@ImVaradi) reported

    Did the @btsport commentator just say "I think you'd call that a moral victory for Real Madrid to go back 4-3" What the actual **** does that mean?

  • hitesh_punja Hitesh Punja (@hitesh_punja) reported

    I can’t stand English bias in commentary. If Foden did what Vinicius jnr did, @duncanfletcher @rioferdy5 et al would be heralding the 2nd coming. Not only that but despite Courtois’ lapse, it’s bad referring to put the whistle all the way to your lips & not blow. #btsport #UCL

  • official_gr_ Gary (@official_gr_) reported

    @bt_uk Hi laura. No theirs nothing wrong at all with the service its just with all the hikes in the fuel bills ,unfortunately ive no choice but to cut down on various things ,just one of those things :(

  • DavidDaveiw01 David Wilson (@DavidDaveiw01) reported

    @timhewitt1 @btsportfootball Btsport are *** hats and support anyone else but City. I won't give them a penny of my money until they at least try to be fair. I didn't get to see the game tonight as I was working, but sounded fantastic.