BT (British Telecom) Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Pontypridd come from postal codes CF38.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Pontyclun, Bridgend, Pontypridd, Porth, Caerphilly, Tonypandy, Aberdare, Merthyr Tydfil, Ferndale, Treharris, Blackwood, Pentre, Newbridge and Blaina.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Pontyclun |
Internet | |
| Cardiff |
Internet | |
| Bridgend |
Internet | |
| Pontypridd |
Internet | |
| Pontypridd |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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🏴 Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Chris Griffiths 🏴
(@cymruchris) reported
from
Church Village, Wales
@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Rebecca Irvine
(@RebIrvine) reported
from
Cardiff, Wales
@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Denis 1946
(@1946_denis) reported
@bt_uk Thanks but I don't have a hub or landline. For what I need I just use the unlimited Wi-Fi and it is usually great where I am. It has been saying service not working for 2-3 days now.
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Dave Mannifield
(@dmannifield89) reported
By the way who ******** is Peter Walton, I dont remember him ever refereeing a big game 🤔 guys speak some right bollocks doesn't he #btsport
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Cletus Van Damme
(@LuvFB_HateFifa) reported
A good example in #LIVNEW why always delaying the offside decision doesn't work. The L'pool player is clearly offside, shoots but doesn't score. It deflects out for a corner. Because the player doesn't score, its not reviewed. L'pool get a corner that shouldn't have been #btsport
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Mark Irwin
(@irwinlfc69) reported
@GaryLineker But you work for a company who is part of the problem the super league is just the tip of the iceberg @btsport don't care about fans either
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rashpal.sidhu
(@rashpalsidhu1) reported
@bt_uk had my 9th engineer to fix my broadband issues and still problematic. My house is a house not NASA building, can you fix it or not?
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justanotherday
(@archers1310) reported
@btsport normally top coverage of games but very poor today. No second look at the handball , nearly missed a goal watching a replay...step it up @btsport
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Robin Rimbaud - Scanner
(@robinrimbaud) reported
@MarkSmaller @bt_uk and this is at least the 4th time in 6 months we've had to book an engineer to fix the issue. So tiresome indeed
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RP
(@_RP_77) reported
If it's handball then it's a foul & penalty. Try telling @BTSport @DFletcherSport that though. They didn't even ask the question. fwiw the worst rule in football is still that fouls like Fabinho on Maximus is only a yellow - cynical blatant cheating; straight red. #LIVNEW
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Jon Sweeney
(@JonSwee_Baller) reported
Steve mcmanaman would sicken ur piss ..along with that other **** jennas.hate @btsport dog **** pundits..****** arseholes...
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Margaret Murphy
(@margesmurf) reported
@pjmalone1990 @bt_uk Absolutely shocking customer service! And staff make empty promises continually!