BT (British Telecom) outages and service status in Pontypridd, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Pontypridd, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 17, 1:24 PM GMT+1.
- Internet (68%)
- Wi-fi (23%)
- E-mail (5%)
- Total Blackout (5%)
The latest reports from users having issues in Pontypridd come from postal codes CF37 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontypridd, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Caerphilly, Blackwood, Treharris, Pontypridd, Ystrad Mynach, Mountain Ash, Bargoed, and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 2 days ago |
|
Caerphilly
|
Internet | 6 days ago |
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Caerphilly
|
Internet | 6 days ago |
|
Blackwood
|
Internet | 7 days ago |
|
Cardiff
|
Wi-fi | 7 days ago |
|
Cardiff
|
Internet | 12 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Nörm•i•am (@storrmin571) reported from Cardiff, Wales@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
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Ondine (@ondineb) reported from Aberaman, WalesI still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Han🏴 (@Hanlccook) reported from Cardiff, Wales@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Peter N (@gooner1947) reported from Blackwood, Wales@bt_uk Send me the £20! Mine has been awful lately. So so slow!
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Ryan Crocker (@crocker74) reported from Cardiff, Wales@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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Janine Bates (@JanineBates) reported from Cardiff, Wales@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
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Ondine (@ondineb) reported from Ferndale, Wales@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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markg (@markygee6) reported from Cardiff, Wales@btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales@bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.
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Gerald J Davies (@GerJDav) reported from Caerphilly, Wales@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, WalesI had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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Hadley 🏴🇪🇺☠️🌈 (@ferch_Cenydd) reported from Cardiff, Wales@btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!
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Alwyn (@ibsen67) reported from Cardiff, WalesJust reported scam automated phone call telling me my BT service will be terminated, to @BTCare. Its quite a realistic call with strict tone that u feel u should follow instructions. Did 1471 and number that called me was 01816792513. Clearly scam that's an old London area code
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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Desta Omar (@desta_omar) reported from Cardiff, Wales6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz
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Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales@bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off
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Julian Evans 🏴 (@julianevans11) reported from Cardiff, Wales@bt_uk How about you just provide the service we’re paying for…
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@stokeygurl @bt_uk Sadly, BT are fobbing you off. This is a known issue and clearing your cache won't work. If it does by all means come back and update us. I've calIed 150 several times now about this issue and no resolution. I have asked for a paper bill and 7 days on and I'm still waiting.
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Tashtheblade (@TashTheBlade) reported@bt_uk has an appointment for full fibre booked months Given 8 till 1 slot ,guy turned up at 12 .35 No problem with lad who came,neat and tidy but he's got to box in footpath to find remaining ports all dead. Guy needed to sort is too busy today and will come tomorrow.Poor
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Paul stagg (@Staggly) reported@bt_uk @ralphaverbuch but they will put you hold , be rude to you and ultimately do nothing - we are paying for service that you are not providing - answer us on here
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MattHopkins1620 (@MattHopkins1620) reported@bt_uk are committed to excellent customer service, they say so when you ring them. Then they say they're very busy and they promise to speak to you within 20 minutes or you could ring back. Hint, excellent customer service starts with answering the bloody phone.
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Kenta (@nemurikyosirou) reported@bt_uk If you cannot resolve this here/via DM, issue a "Deadlock Letter" immediately so I can take this case to the Communications Ombudsman.
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Tommy (@leopardtommy) reported@bt_uk hi BT, I’m still awaiting a response re: my complaint. This is nearly two weeks on and you’ve done roughly NOTHING to connect me to your network.
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keely (@keely490544) reported@bt_uk anyone got friends, family can;t use phone for calls this is BT complaint been submitted We will call you within the next few days on 01000****00 to discuss your complaint. If this is not your telephone number that your complaint relates to then please change it below
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keely (@keely490544) reported@bt_uk absolutely diabolical log in **** with BT now . email, password, code to email & code to mobile WTF
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Brian McBride (@brian_mcbride1) reported@bt_uk 2/2 Subsequent calls & one did say there was 'a known issue'. Called before i went away & made a complaint that as I said earlier, was reported closed almost immediately after confirmation email said it was being processed
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Alexandra O'Byrne (@AlexaOByrne) reported@simboman @stokeygurl @bt_uk Could not agree more! During my many calls with BT I’ve been told this is affecting tens of thousands of customer accounts. Waiting for my paper bill for which BT “kindly waived the £3 fee”. Luckily, I’m “out of contract” and hence able to move to another provider.