BT (British Telecom)

BT (British Telecom) Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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The latest reports from users having issues in Pontypridd come from postal codes CF38 and CF37.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 12/16/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Pontypridd, Ferndale, Treharris, Blackwood, Pontyclun, Caerphilly, Pentre, Tonypandy, Aberdare, Bridgend, Newbridge, Blaina, Porth and Abertillery.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Phone
United KingdomPontypridd Internet
United KingdomCardiff Internet
United KingdomCardiff Total Blackout
United KingdomFerndale Wi-fi
United KingdomTreharris Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • DjGiggsy Giggsy (@DjGiggsy) reported from Cardiff, Wales

    Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • Serian_G Serian Ganesh (@Serian_G) reported from Merthyr Tydfil, Wales

    Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

  • GriffinSpurs Griff (@GriffinSpurs) reported from Bridgend, Wales

    Hey @btsport your app and your website is ******* shit. Won’t let me log on

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • hop_gary Gary Hopkins (@hop_gary) reported from Rhymney, Wales

    @ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about

  • ibsen67 Alwyn (@ibsen67) reported from Cardiff, Wales

    Just reported scam automated phone call telling me my BT service will be terminated, to @BTCare. Its quite a realistic call with strict tone that u feel u should follow instructions. Did 1471 and number that called me was 01816792513. Clearly scam that's an old London area code

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    @bt_uk Send me the £20! Mine has been awful lately. So so slow!

  • NYR_Jugs88 Christian Nehls (@NYR_Jugs88) reported from Dinas Powys, Wales

    Let’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports

  • markygee6 markg (@markygee6) reported from Cardiff, Wales

    @btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • TheRealTR19 Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

  • SimonLemons47 Simon Evans (@SimonLemons47) reported from Cardiff, Wales

    @peteclase @btsport @virginmedia Yes it’s awful. Gone to @Channel4 instead. @btsportrugby @btsport aren’t bothered it seems #EDIvMUN

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HelenMaryPike One of the #greatunwashed (@HelenMaryPike) reported

    Could you possibly not mither and maunder on and actually provide the service we pay for, please @bt_uk ? Sending a Tweet has just taken ten minutes.

  • itsCloaxx ️Cloaxx (@itsCloaxx) reported

    @bt_uk wifi's down again :/

  • duggantom tom duggan ⚔ (@duggantom) reported

    @bt_uk @MilkmanSam_ I’ve had this problem also tonight. Lagging like mad. So frustrating

  • RuthSpringFish Ruth Fishwick (@RuthSpringFish) reported

    @IDNet have been amazing since we left BT,fixing problems BT said didn't exist & providing speed that we had been paying @bt_uk for but not receiving. But with current "major service outage" from @BTSopenreach & zero updates it appears leaving BT is a lot trickier than it shd be

  • aranmlewis Aran Lewis (@aranmlewis) reported

    @bt_uk A secondary issue is outsourcing of engineering work. BT engineers were excellent and had a direct incentive to help BT’s customers. Outsourced engineers vary more in quality and their main goal is obtaining maximum contracts and therefore £££ from BT, not helping BT’s customers.

  • 1946_denis Denis 1946 (@1946_denis) reported

    @bt_uk please could you tell me if there is an on going issue with Wifi in the B8 area of Birmingham. Connects every so often but mostly shows internet service not working. Thanks

  • DevourSnowy Devour Snøwy (@DevourSnowy) reported

    @DevourYahb @virginmedia @bt_uk were always down in mine so i switched to virgin😬

  • kemp_james James Kemp (@kemp_james) reported

    A plea to all sports journalists, stop calling them ‘The big six’ can’t you see you’re part of the problem. They lIke the other 14 have the opportunity to win the league. @BBCSport @SkySports @btsport

  • onekinghenrik Joe Paterson (@onekinghenrik) reported

    @Ard_Macha @bt_uk Absolutely, suppliers don't the same here - "speed is x to our box the problem lies with you... "load of shite.

  • SimonTayton Simon Tayton (@SimonTayton) reported

    .@bt_uk I've been a customer for two weeks (ex-Virgin Media). My broadband went down on Thursday. I've phoned four times and the offline team STILL have not completed my order, despite emails from the fault team. This needs to be escalated. I am not happy.