BT (British Telecom) Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Pontypridd, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Mountain Ash, Cardiff, Blackwood, Pontypridd, Caerphilly, Aberdare, Bridgend, Hengoed, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Ferndale, Bargoed, and Ynysddu.

City	Problem Type	Report Time
Mountain Ash	Phone	2 hours ago
Cardiff	Internet	4 hours ago
Blackwood	Internet	5 hours ago
Cardiff	E-mail	6 hours ago
Cardiff	Internet	7 hours ago
Cardiff	Internet	1 day ago

Community Discussion

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BT (British Telecom) Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Tom Neville (@TNevillee) reported 42 seconds ago from Trethomas, Wales

  @bt_uk Your wifi is absolutely ******* shit, thanks

• 
  Tom Neville (@TNevillee) reported 6 minutes ago from Trethomas, Wales

  Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

• 
  Neil 'DBtC' (@crfc1876) reported 11 minutes ago from Cardiff, Wales

  @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

• 
  owen gerrard (@owen485) reported 12 minutes ago from Bridgend, Wales

  @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

• 
  Neil 'DBtC' (@crfc1876) reported 18 minutes ago from Cardiff, Wales

  @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

• 
  owen gerrard (@owen485) reported 22 minutes ago from Bridgend, Wales

  @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

• 
  lowri anne williams (@lowri_anne) reported 24 minutes ago from Cardiff, Wales

  @btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc

• 
  Nickynackynoo (@nicnacnoopixs) reported 25 minutes ago from Trethomas, Wales

  @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

• 
  Nickynackynoo (@nicnacnoopixs) reported 26 minutes ago from Trethomas, Wales

  So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

• 
  Nickynackynoo (@nicnacnoopixs) reported 28 minutes ago from Trethomas, Wales

  @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

• 
  lowri anne williams (@lowri_anne) reported 31 minutes ago from Cardiff, Wales

  @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

• 
  Dafydd Lewis (@dafyddlewis82) reported 32 minutes ago from Ynysybwl, Wales

  @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

• 
  Owen (@Owen_Jenkss) reported 33 minutes ago from Risca, Wales

  @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

• 
  Ryan Crocker (@crocker74) reported 34 minutes ago from Cardiff, Wales

  @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

• 
  owen gerrard (@owen485) reported 36 minutes ago from Bridgend, Wales

  @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

• 
  owen gerrard (@owen485) reported 50 minutes ago from Bridgend, Wales

  @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

• 
  Tom Neville (@TNevillee) reported 50 minutes ago from Trethomas, Wales

  BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

• 
  Giggsy (@DjGiggsy) reported 54 minutes ago from Cardiff, Wales

  Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

• 
  ajp (@gwentvillan) reported 54 minutes ago from Newcastle Higher, Wales

  @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

• 
  owen gerrard (@owen485) reported 56 minutes ago from Bridgend, Wales

  @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BP 😷💙 (@PhiliusBoro) reported 3 minutes ago

  @bt_uk Hi I have no internet in TS17 are there any issues here?

• 
  Jennie Sandford #BlackLivesMatter (@jenniesandford) reported 4 minutes ago

  @bt_uk Thanks. I got on the phone and a solution is being sorted. The hub is one side of the room and the tv another and no one mentioned it was a wired system! Getting some plug in boosters or something sent out.

• 
  🄿🅁🄴🅃🅃🅈 🄷🄰🅃 🄼🄰🄲🄷🄸🄽🄴 (@PrettyHatMech) reported 4 minutes ago

  A reminder of how ******* stupid @bt_uk are; just got a letter addressed to “Needs Updating”. No I don’t want your support @bt_uk I just want you stop being the useless pile of **** company you are holding back an entire nation.

• 
  edgeofthearea (@edgeofthearea) reported 4 minutes ago

  Really wish we didn’t have @bt_uk it’s terrible. Can’t watch anything streaming today and other stuff constantly buffering. Everything else is super slow too 😩

• 
  JackSharedGradient (@stancliffe_jack) reported 5 minutes ago

  @bt_uk You've been trying to fix my problem for the last 6 months......I could do with the help.

• 
  hayley🦋 (@hayleykinssx) reported 6 minutes ago

  @bt_uk @BTCare I’m trying to stop the cancellation on my account but nobody seems to be able to do it as there’s always an issue with my account. Please help

• 
  Mark Phillips (@Forthimage) reported 11 minutes ago

  @bt_uk Sent but after so many people saying they will own the problem and sort it I have my doubts.

• 
  BuddyAFC1 (@Afc1Buddy) reported 11 minutes ago

  @bt_uk Ive rescheduled the appointment myself to a more convenient date for myself. And managed to raise yet ANOTHER complaint. So that 2 by you and 1 by me. They can call me if they want to. But after this debacle, i know the moment Virgin is available, i'll be moving.

• 
  Paul716 (@paul95716) reported 13 minutes ago

  @bt_uk Decide to keep this public, and yes we've decided to record all help line phone calls for legal reasons and later publication. So now we have been told that we need to provide a LL no. We don't have one, the old sky is not recognised by you. Random excuses.

• 
  Politics have failed you. (@Pass_thedooby) reported 13 minutes ago

  @RealMectrex2014 @bt_uk @XboxGamePass Once they go full cloud. I'll definitely be looking to join. I don't want a stupid box 🥲