BT (British Telecom) Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Pontypridd come from postal codes CF37 and CF38.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Aberdare, Hengoed, Cardiff, Pontypridd, Blackwood, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Bridgend, Caerphilly, Ferndale, Bargoed, Ynysddu and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdare |
Phone | |
| Hengoed |
Phone | |
| Cardiff |
Internet | |
| Pontypridd |
Internet | |
| Blackwood |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
-
Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
-
lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
-
Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
-
Tyler Richards! △⃒⃘
(@TheRealTR19) reported
from
Pencoed, Wales
@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
-
Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
-
Christian Nehls
(@NYR_Jugs88) reported
from
Dinas Powys, Wales
Let’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports
-
Kieran
(@kiebenson) reported
from
Glyn-neath, Wales
@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
-
Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
-
lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
-
Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
-
Peter N
(@gooner1947) reported
from
Blackwood, Wales
@bt_uk Send me the £20! Mine has been awful lately. So so slow!
-
Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
-
Gary Hopkins
(@hop_gary) reported
from
Rhymney, Wales
@ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about
-
Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
-
Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
-
Serian Ganesh
(@Serian_G) reported
from
Merthyr Tydfil, Wales
Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
-
Griff
(@GriffinSpurs) reported
from
Bridgend, Wales
Hey @btsport your app and your website is ******* shit. Won’t let me log on
-
Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
-
Ryan Price
(@ryanprice1927) reported
from
Llantwit Fardre, Wales
Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Rich Pearce
(@RichPearce) reported
@EE @bt_uk Hi there - any idea what is happening with the mobile signal in the ST18 area as I've never experienced reception this poor before. Is there an issue with any of the masts around us?
-
Jack Ashton 💙
(@JackSGAshton) reported
@bt_uk I've already been in contact with your customer services and am waiting a call back. I am just rather frustrated, yet again, with BT. I will DM you anyway.
-
David Steel
(@RealDavidJSteel) reported
@bt_uk Except when BT have chosen to provision you on a network that can’t deliver the USO levels they claim to support, and they refuse to believe EE coverage can’t deliver it either. Come to BT for REAL broadband rage
-
Mark Mowbray
(@MarkMowbrayNE) reported
@bt_uk Sorry I did mean to get back to you. It does appear to have stabilised for the time being. Many thanks for your help.
-
Jess
(@jessriches95) reported
@bt_uk DIGUSTING service from BT. Been waiting since the 7th May for a new hub for my severally sighted uncle and still no sign. Keep on getting told my customer service that the HUB is on its way and doesn’t seem to arrive.
-
Emma Marshall
(@Dizzyemma10) reported
@bt_uk Seems so many customers disagree, my elderly parents included, who signed up Feb 6th, promised installation 25th Mar- still without landline now- which is essential for them - such poor service. #ofcomneedstoknow
-
DanCousins
(@DanCuzzzy) reported
Just had @bt_uk round after 2months of waiting to be connected and found this shower of **** work left behind ! Absolutely fuming, When you could of used the exciting hole ?!?!?! Just unreal... #bt #bodgejob #useless
-
Jess
(@jessriches95) reported
@bt_uk disgusting service from BT. Been waiting since the 7th May for a new hub for my severally sighted uncle and still no sign. Keep on getting told my customer service that the HUB is on its way and still not arrived. 11 days he has no internet. Disgusting
-
Mark Dawson
(@Mark_W_Dawson) reported
Anyone in Shrewsbury from @bt_uk that can help my Mum out? I set her internet up but didn’t leave her the power supply.
-
Panda
(@dolemuncher) reported
@bt_uk fix ur ****** internet or I’m gonna dangle myself off one of your internet poles to send a message