BT (British Telecom) outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Ystrad Mynach, Treharris, Mountain Ash, Bargoed, Pontypridd, Blackwood, Caerphilly, Aberdare, Bridgend, Hengoed, Tonypandy, Treorchy, Merthyr Tydfil, and Pontyclun.

City	Problem Type	Report Time
Cardiff	Wi-fi	12 hours ago
Ystrad Mynach	Internet	18 hours ago
Cardiff	Internet	2 days ago
Cardiff	Internet	2 days ago
Treharris	Wi-fi	3 days ago
Mountain Ash	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  owen gerrard (@owen485) reported 3 minutes ago from Bridgend, Wales

  @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

• 
  Rob S Photography (@photographyrsp) reported 6 minutes ago from Porth, Wales

  @bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?

• 
  The Exiled Robin (@TheExiledRobin) reported 8 minutes ago from Llantrisant, Wales

  If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7

• 
  Kieran (@kiebenson) reported 11 minutes ago from Glyn-neath, Wales

  @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

• 
  Nickynackynoo (@nicnacnoopixs) reported 12 minutes ago from Trethomas, Wales

  @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

• 
  Alwyn (@ibsen67) reported 17 minutes ago from Cardiff, Wales

  Just reported scam automated phone call telling me my BT service will be terminated, to @BTCare. Its quite a realistic call with strict tone that u feel u should follow instructions. Did 1471 and number that called me was 01816792513. Clearly scam that's an old London area code

• 
  Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported 19 minutes ago from Merthyr Tydfil, Wales

  @bt_uk is there an issue with full fibre broadband in the south wales area?

• 
  Chris Murphy (@murfilicious) reported 20 minutes ago from Cardiff, Wales

  @bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)

• 
  Hadley 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺☠️🌈 (@ferch_Cenydd) reported 23 minutes ago from Cardiff, Wales

  @btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!

• 
  Dave Bowden (@DaveBStDW) reported 24 minutes ago from Cardiff, Wales

  @bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk

• 
  Christian Nehls (@NYR_Jugs88) reported 24 minutes ago from Dinas Powys, Wales

  Let’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports

• 
  owen gerrard (@owen485) reported 28 minutes ago from Bridgend, Wales

  @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

• 
  Citrus Arts UK (@CitrusArtsUK) reported 34 minutes ago from Pontypridd, Wales

  I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.

• 
  Dafydd Lewis (@dafyddlewis82) reported 34 minutes ago from Ynysybwl, Wales

  @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

• 
  Emma Harris ♥♬ (@emmalee909) reported 39 minutes ago from Merthyr Tydfil, Wales

  @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

• 
  Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported 42 minutes ago from Blaengarw, Wales

  @AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal

• 
  Tom Neville (@TNevillee) reported 46 minutes ago from Trethomas, Wales

  @bt_uk Your wifi is absolutely ******* shit, thanks

• 
  Owen Howe (@Owsh94) reported 48 minutes ago from Coity, Wales

  6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

• 
  Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported 48 minutes ago from Cardiff, Wales

  @bt_uk How about you just provide the service we’re paying for…

• 
  Rebecca Irvine (@RebIrvine) reported 58 minutes ago from Cardiff, Wales

  @bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AP Rhondda (@ae_parry) reported 5 minutes ago

  @btbusinesscare @ofcom The real bad thing is even if I wait the usual hour. I will have to do the same thing next week because the issue never gets resolved.

• 
  R4CK4TT&CK (@R4CK4TT4CK) reported 5 minutes ago

  @CisoDiagonal @bt_uk until i just cancel the other once ive moved & tell them ive not left bc theyre still BT, so wont be paying any cancelation fee- bc they hadnt created an online account for an online customer who has no desire to send hours on phone calls with "understand your frustration" BS 😮‍💨

• 
  liverpoolsnumber9 (@jorgeosbo) reported 11 minutes ago

  @btbusinesscare why do your staff keep lying to me ? Why does it take 5 months to get ecc charges set out. Customer care is disgraceful . How difficult must it be to speak to someone who has authority to tell me what is going on. Answer =impossible

• 
  Jane Johnson 💙 OurNHS ❤️🇦🇪🍉 (@bassetnormand) reported 13 minutes ago

  @melindiscott @clarescastle @btbusinesscare Agree, maximum profit seems to have overwhelmed customer care

• 
  Vic (@Torified) reported 15 minutes ago

  @bt_uk my internet connection for my business account has gone down and the system checker keeps crashing. Tried calling but then keep getting directed to go online 🙄

• 
  Josh (@Jsm0445) reported 15 minutes ago

  @bt_uk i had my bt email account hacked after putting my login details into a spurious email. I regained access to my email by changing the password but I don’t seem to receive emails and emails that say they have been sent don’t get received. How can I rectify this?

• 
  Bukhtiar shah (@imbukhtiar) reported 16 minutes ago

  @bt_uk @BT_UK unacceptable service. You sent my business equipment to the WRONG address (Ripley instead of Neasden). My shop is OPEN and I cannot operate.Also being wrongly charged for TWO services when I only have ONE. It's impacting my business. Fix billing & resend equipment.

• 
  JARVIS (@grantjarvis666) reported 16 minutes ago

  @bt_uk you have the worst internet I have ever had. Constant issues and poor speed. Definitely leaving this year!

• 
  Nicola Wenman (@nicolawenman) reported 19 minutes ago

  @btbusinesscare hi all - are there broadband outages today SO52 area? Our offices are reporting the internet down so all employees have left. I need to know if this is a known issue or a localised issue. I have logged online and the website isn’t working where you check status?

• 
  Stephen Blair (@stevie_blair) reported 22 minutes ago

  @bt_uk Can’t get through to anyone that’s the problem