BT (British Telecom) outages and service status in Pontypridd, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Pontypridd, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 24, 2:11 AM GMT+1.
- Internet (40%)
- Wi-fi (33%)
- Phone (20%)
- Total Blackout (7%)
The latest reports from users having issues in Pontypridd come from postal codes CF38 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontypridd, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Abertillery, Tonypandy, Caerphilly, Hengoed, Cardiff, Blackwood, Bridgend, Pontypridd, and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Abertillery
|
Wi-fi | 6 days ago |
|
Tonypandy
|
Wi-fi | 11 days ago |
|
Caerphilly
|
Phone | 16 days ago |
|
Hengoed
|
Phone | 16 days ago |
|
Cardiff
|
Total Blackout | 16 days ago |
|
Blackwood
|
Internet | 18 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Han🏴 (@Hanlccook) reported from Cardiff, Wales@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Giggsy (@DjGiggsy) reported from Cardiff, WalesWhy is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Simon Evans (@SimonLemons47) reported from Cardiff, Wales@peteclase @btsport @virginmedia Yes it’s awful. Gone to @Channel4 instead. @btsportrugby @btsport aren’t bothered it seems #EDIvMUN
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Ondine (@ondineb) reported from Ferndale, Wales@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Nick Speed (@speedupdating) reported from Cardiff, Wales@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
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Serian Ganesh (@Serian_G) reported from Merthyr Tydfil, WalesUncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
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Chris Murphy (@murfilicious) reported from Cardiff, Wales@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
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Rob S Photography (@photographyrsp) reported from Porth, Wales@bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?
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Tom Neville (@TNevillee) reported from Trethomas, WalesHonestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Just messaged but I would still like to cancel at this point
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Gavin Allen (@Gavinallen) reported from Cardiff, Wales@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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Julian Evans 🏴 (@julianevans11) reported from Cardiff, Wales@bt_uk How about you just provide the service we’re paying for…
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Christian Nehls (@NYR_Jugs88) reported from Dinas Powys, WalesLet’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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Jai Sullivan (@jaisullivan) reported from Cardiff, Wales@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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NATALIE BALL 🛡️ (@Natalieball1984) reported from Cardiff, Wales@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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The Real Philip Lyon (@phillyonskem) reported@bt_uk And to add insult to injury, the last 2 times the number they've given me is "not in service". Must be the worst telecoms company in the uk. Prove me wrong.
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Alice (@SushiWolfo) reported@bt_uk But I had an email for digital voice saying my service is going to 67mbps when I'm on the Fiber 100 package
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MumOfASwiftie (@Annette62702479) reported@KookyKym @bt_uk I’m on the BT900 (guaranteed speed of 700) and get less than 100 most days. No issues according to BT. Am still in contact with them to try and resolve this.
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Kerry Sumner (@MinsterStudios) reported@bt_uk very disappointed that no one has been in touch regarding my complaint or actioned anything at all. The executive team were supposed to get back to me yesterday
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Alan Carter (@alan_get) reported@JayJBro73 @bt_uk Same issue Cm62ay. Went off at 8.45?
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Simon Caffrey (@caffrey_simon) reported@WeAreOpenreach @bt_uk are useless, saying no network fault so sending me a new hub even though I explained multiple properties and service providers affected 1/
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Changeling64 (@64outsider) reported@bt_uk upgraded my elderly relatives (in their 90s)telephone line & now their telephone isn't ringing properly. How exactly is that 'improving' their service? Ironically their phones are BT ones. Spent a few hours talking to customer services (not a free number 2 contact) #POOR
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Kristen Covo (@kcovophoto) reported@bt_uk Everything in the house nowadays relies on internet and mine has been down all week. Your technician ordered the router -mine died through no fault of my own, your product stopped working - and BT is taking its time delivering new one Terrible #customerservice.
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Eddie Crouch (@EddieCrouch) reportedAfter 30 years with @bt_uk I have switched to @SkyUK for my broadband phone and TV package . A £40 per month rise was the reason and an almost identical service for 50% less . Wonder how much I have lost by not switching sooner ?
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boomshanka🏴 (@boomshanka2u) reported@bt_uk @bt_uk shocking customer service by you, my elderly in-laws should have had new fibre installed on 24th July. Still waiting!!!!!