BT (British Telecom)

BT (British Telecom) Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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The latest reports from users having issues in Pontypridd come from postal codes CF38.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 02/03/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Pontyclun, Treharris, Bargoed, Caerphilly, Porth, Ferndale, Bridgend, Pontypridd, Tonypandy, Aberdare, Merthyr Tydfil, Blackwood and Pentre.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomPontyclun Internet
United KingdomTreharris Wi-fi
United KingdomBargoed Internet
United KingdomCardiff Internet
United KingdomBargoed Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • SimonLemons47 Simon Evans (@SimonLemons47) reported from Cardiff, Wales

    @peteclase @btsport @virginmedia Yes it’s awful. Gone to @Channel4 instead. @btsportrugby @btsport aren’t bothered it seems #EDIvMUN

  • hop_gary Gary Hopkins (@hop_gary) reported from Rhymney, Wales

    @ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about

  • Serian_G Serian Ganesh (@Serian_G) reported from Merthyr Tydfil, Wales

    Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • GriffinSpurs Griff (@GriffinSpurs) reported from Bridgend, Wales

    Hey @btsport your app and your website is ******* shit. Won’t let me log on

  • NYR_Jugs88 Christian Nehls (@NYR_Jugs88) reported from Dinas Powys, Wales

    Let’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

  • ibsen67 Alwyn (@ibsen67) reported from Cardiff, Wales

    Just reported scam automated phone call telling me my BT service will be terminated, to @BTCare. Its quite a realistic call with strict tone that u feel u should follow instructions. Did 1471 and number that called me was 01816792513. Clearly scam that's an old London area code

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • TheRealTR19 Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • DjGiggsy Giggsy (@DjGiggsy) reported from Cardiff, Wales

    Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • markygee6 markg (@markygee6) reported from Cardiff, Wales

    @btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    @bt_uk Send me the £20! Mine has been awful lately. So so slow!

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Kintore Kintore (@Kintore) reported

    This is a worrying trend from @BTCare @OpenreachHelp. For the 2nd time in recent weeks we have broadband outage at the #Kintore exchange. And for the 2nd time in recent weeks they have missed their own time for resolving the issue. 14:20 Friday has now become 00:06 on Saturday.

  • Pete5318008 P (@Pete5318008) reported

    @bt_uk Hi I can’t seem to access the BT box office screen. When I press the Blue Y button it shows the TV guide, Apps, Recordings, but not the BT box office page. Any tips or ideas how to fix it? Hoping to watch the boxing tomorrow night. Cheers, Pete

  • marcusmark2019 marcus (@marcusmark2019) reported

    @bt_uk right so im sent the 4g bt mini hub as i have no bt fibre because you allowed the switch to talktalk..i have no fibre at the mo..coz talktalk screwed me..iv only had the 4g hub for around 3 days but yet you want it bk on monday...WTF!!

  • woodeeey woodeey (@woodeeey) reported

    @bt_uk hi BT my fibre was down for a while ( 3 days ( I’ll check the router / do you auto discount my account/ bill or do I have to apply ( make a complaint / request ??? )

  • SilkyJohnson2nd Raj (@SilkyJohnson2nd) reported

    I don’t know who this presenter is on BT Sports for all the coverage this week, but he’s been utterly useless. Has no real enthusiasm and has no flow to make the show exciting. Bad move by @btsport . #FuryWhyte

  • edmundmlawrence Edmund Lawrence (@edmundmlawrence) reported from Coventry, England

    @btsport predictable useless support on logging in to app from by sport. It’s weird how their systems for taking money always work, their systems from broadcasting sport don’t. Funny that.

  • KMPR Ken McEwen (@KMPR) reported

    @Kintore @BTCare @OpenreachHelp Seems like a left-hand/right-hand problem. According to our provider, they have engineers working at the exchange on a problem that apparently does not exist. 🤔

  • captainrat Captain Rat (@captainrat) reported

    @btbusinesscare Why do you not pay compensation on failed internet installations when you do if you fail on a repair appointment? Surely both are as frustrating and costly for a business?

  • whyvanthedaft (@whyvanthedaft) reported

    @bt_uk No known issues in area — we think it's our line. Will be in touch with support as soon as I have time.

  • KirsteenCampbel Kirsteen Campbell (@KirsteenCampbel) reported

    Very disappointed with @bt_uk I’ve been a loyal customer for as long as I can remember. Having a lot of WiFi issues at the moment. Upstairs isn’t getting WiFi & also really poor in our bedroom & kitchen. So only really working in the living room. Xbox has recorded 1mb!!