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BT (British Telecom)

BT (British Telecom) outages and service status in Pontypridd, Wales

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Pontypridd, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi, E-mail, and Internet.
  • The most recent signal from this area was received Sep 13, 6:14 PM GMT+1.
  • 43% Wi-fi (43%)
  • 29% E-mail (29%)
  • 29% Internet (29%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pontypridd, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bridgend, Caerphilly, Tonypandy, Cardiff, Abertillery, Hengoed, Blackwood, Pontypridd, and Aberdare.

CityProblem TypeReport Time
Bridgend E-mail 4 days ago
Caerphilly Wi-fi 7 days ago
Tonypandy Internet 13 days ago
Cardiff E-mail 16 days ago
Caerphilly Internet 17 days ago
Abertillery Wi-fi 24 days ago

Nearby cities with recent reports

Bridgend

1 recent signals

4 days ago
Caerphilly

1 recent signals

7 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • murfilicious
    Chris Murphy (@murfilicious) reported from Cardiff, Wales

    @bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • emmalee909
    Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • lowri_anne
    lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

  • CitrusArtsUK
    Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, Wales

    @btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.

  • storrmin571
    Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

  • ondineb
    Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • speedupdating
    Nick Speed (@speedupdating) reported from Cardiff, Wales

    @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

  • cymruchris
    Chris Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cymruchris) reported from Church Village, Wales

    @bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?

  • crocker74
    Ryan Crocker (@crocker74) reported from Cardiff, Wales

    @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

  • lowri_anne
    lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc

  • TMCI73
    The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • julianevans11
    Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported from Cardiff, Wales

    @bt_uk How about you just provide the service we’re paying for…

  • dave_maydew
    Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • johnsey80
    Steve Johns (@johnsey80) reported from Cardiff, Wales

    I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

  • Smilers_Coffee
    Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

  • MissESilcox
    MissESilcox (@MissESilcox) reported from Cardiff, Wales

    The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

  • jaisullivan
    Jai Sullivan (@jaisullivan) reported from Cardiff, Wales

    @MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.

  • ryanprice1927
    Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • oftheVotadini
    Sparky (@oftheVotadini) reported

    @bt_uk @tringgooner I hate corporate replies like this. Instead of taking ownership of the problem, they palm you off to another department who will fob you off with a desultory offer

  • BithalSuraj
    Suraj Bithal (@BithalSuraj) reported

    @bt_uk @EE 1 month into a new internet deal and now the 3rd time I have been disconnected due to your poor admin. Been messed around numerous times. 2 engineer visits (5m each), 2 routers , 2 contracts , no email comms ...internet down today due to contract swap over , no comms .

  • caffrey_simon
    Simon Caffrey (@caffrey_simon) reported

    @bt_uk fault is on the openreach copper network.

  • niallcarsonpa
    Niall Carson (@niallcarsonpa) reported

    @EDiamond136 @bt_uk Absolutely 💯 people get laid off from companies after 30 years service by a boss who has been there 6 months. I see it every year in every type of business. The lack of respect for peoples loyalty is wild

  • Emma_coyne73
    Emma (@Emma_coyne73) reported

    @bt_uk My issue is not that there’s a fault it’s just the complete lack of communication to your customers considering you are a communications company. Uk power & affinity water notify us instantly if there’s an issue but we’ve not heard a thing from BT.

  • tilly4071
    andrealenehan (@tilly4071) reported

    @bt_uk wow BT - when are you going to learn that supporting loyal customers is just as important as getting new ones. 30 years with BT internet/broadband, paying bills every month means nothing except I have to pay £30 more than a new customer. Account now cancelled!

  • RMhuiris
    Roibeard Mhuiris (@RMhuiris) reported

    @JimSpenceDundee @WeAreOpenreach @bt_uk 2) ...even though their network and ducts are right outside the properties the pole serves. They've caused so much trouble and wasted so much of my time, I've had to put the matter on hold. You can't allow anyone to disrupt your life to such an extent.

  • Walesguy2
    Mark (@Walesguy2) reported

    @RSh234 @bt_uk @bt_uk are shockingly bad.

  • RMhuiris
    Roibeard Mhuiris (@RMhuiris) reported

    @JimSpenceDundee @WeAreOpenreach @bt_uk My complaint was escalated directly to their Chief Executive who delegated it accordingly. Instead of resolving the problem, they actually compounded it.

  • HPaulODonnell
    H Paul O'Donnell (@HPaulODonnell) reported

    @JimSpenceDundee @WeAreOpenreach @bt_uk Legal expenses claim on your Home Insurance Jim. If its covered there you're legal expenses insurer will pay for the damage to be repaired allowing you to pick the folks that fix it. Then your insurer can have the hassle of chasing BT to get their money back. Worth a phone call.