BT (British Telecom) outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Caerphilly, Blackwood, Cardiff, Treharris, Pontypridd, Ystrad Mynach, Mountain Ash, Bargoed, Aberdare, Bridgend, and Hengoed.

City	Problem Type	Report Time
Caerphilly	Internet	22 hours ago
Caerphilly	Internet	2 days ago
Blackwood	Internet	2 days ago
Cardiff	Wi-fi	2 days ago
Cardiff	Internet	7 days ago
Cardiff	Total Blackout	9 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Giggsy (@DjGiggsy) reported 39 seconds ago from Cardiff, Wales

  Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

• 
  Gavin Allen (@Gavinallen) reported 1 minute ago from Cardiff, Wales

  @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

• 
  Rebecca Irvine (@RebIrvine) reported 3 minutes ago from Cardiff, Wales

  @bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?

• 
  🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported 6 minutes ago from Cardiff, Wales

  @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

• 
  Simon Evans (@SimonLemons47) reported 10 minutes ago from Cardiff, Wales

  @peteclase @btsport @virginmedia Yes it’s awful. Gone to @Channel4 instead. @btsportrugby @btsport aren’t bothered it seems #EDIvMUN

• 
  Sam Smith-Higgins (@SamSmithHiggins) reported 11 minutes ago from Henllys, Wales

  Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

• 
  Emma Harris ♥♬ (@emmalee909) reported 12 minutes ago from Merthyr Tydfil, Wales

  @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

• 
  Christian Nehls (@NYR_Jugs88) reported 14 minutes ago from Dinas Powys, Wales

  Let’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports

• 
  markg (@markygee6) reported 15 minutes ago from Cardiff, Wales

  @btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.

• 
  Dave Maydew MW0DCM (@dave_maydew) reported 20 minutes ago from Tylorstown, Wales

  @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

• 
  Nick Speed (@speedupdating) reported 23 minutes ago from Cardiff, Wales

  @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

• 
  LeftofCentre (@NorthGwentBlue) reported 25 minutes ago from Argoed, Wales

  @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

• 
  NATALIE BALL 🛡️ (@Natalieball1984) reported 26 minutes ago from Cardiff, Wales

  @bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!

• 
  🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported 37 minutes ago from Cardiff, Wales

  @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

• 
  Dave Maydew MW0DCM (@dave_maydew) reported 45 minutes ago from Tylorstown, Wales

  @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

• 
  Ondine (@ondineb) reported 49 minutes ago from Ferndale, Wales

  @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

• 
  Alwyn (@ibsen67) reported 50 minutes ago from Cardiff, Wales

  Just reported scam automated phone call telling me my BT service will be terminated, to @BTCare. Its quite a realistic call with strict tone that u feel u should follow instructions. Did 1471 and number that called me was 01816792513. Clearly scam that's an old London area code

• 
  ajp (@gwentvillan) reported 50 minutes ago from Newcastle Higher, Wales

  @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

• 
  Citrus Arts UK (@CitrusArtsUK) reported 50 minutes ago from Pontypridd, Wales

  I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.

• 
  Ondine (@ondineb) reported 51 minutes ago from Aberaman, Wales

  I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tru Benjamin (@TruTruThinks) reported 2 minutes ago

  @WeAreOpenreach @btbusinesscare @BTBusiness appalling breach of service. 4 dates have now passed where we were told broadband would be fixed. BT seem to think this is acceptable as 'it's subject to change' How are we supposed to run a business with no comms!! 4 weeks & counting

• 
  DemonicSuccubus (@MissSatanism) reported 5 minutes ago

  @bt_uk We’ve done this. But they don’t help. You guys give no help whatsoever. You are genuinely useless. How can you not provide an update based on postcode?

• 
  Gizmo (@Gizmo83508413) reported 6 minutes ago

  @bt_uk Done that already. I might be going mad here. It's your sodding website. It shouldn't be down to me to chase a fix ETA on a fundamental problem you have. This should be information on the website and with you, surely?

• 
  Stockport871 (@stockport871) reported 11 minutes ago

  Mad how the internet has gone down in Wrexham and Luton on the same day. They are usually so active around this time. @bt_uk any ideas?

• 
  Steph Murray (@DerekDonkey1977) reported 11 minutes ago

  @bt_uk That’s completely unacceptable Why can I not exit a contract for a service everyone says it’s not consistent with constantly dropping devices

• 
  Philip Godfrey (@Fliposteo) reported 13 minutes ago

  @bt_uk I haven’t been able to access my account or log in on the BT app for days/weeks despite following instructions to change user name etc. the system sucks. Can’t through on the phone How do I get my bills if I can’t log in?! For a communication company this is a (bad) joke.

• 
  bryony (@bryonycdc) reported 13 minutes ago

  @bt_uk you’re a ******* JOKE i cant take this anymore. i haven’t had solid service for over a month since joining BT, and today i can’t even talk to a real person cos you say someone will be in touch and hang up? i want to get out of this contract, get me off now

• 
  joanne taylor (@Joannetay1808) reported 15 minutes ago

  @bt_uk my youview box has broken - power light not on

• 
  GM (@dres79125) reported 18 minutes ago

  @btbusinesscare absolute joke. Is there an actual working link to make a complaint?

• 
  keely (@keely490544) reported 24 minutes ago

  @bt_uk disabled discrimination. made complaint. respond to complaint by CALL BACK ONLY what about millions who can't use phone, deaf, stroke, speak issues etc etc etc. disgusting