BT (British Telecom) outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Caerphilly, Blackwood, Treharris, Pontypridd, Ystrad Mynach, Mountain Ash, Bargoed, and Aberdare.

City	Problem Type	Report Time
Cardiff	Internet	24 hours ago
Caerphilly	Internet	5 days ago
Caerphilly	Internet	6 days ago
Blackwood	Internet	7 days ago
Cardiff	Wi-fi	7 days ago
Cardiff	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Gerald J Davies (@GerJDav) reported 26 seconds ago from Caerphilly, Wales

  @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

• 
  ajp (@gwentvillan) reported 1 minute ago from Newcastle Higher, Wales

  @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

• 
  Griff (@GriffinSpurs) reported 3 minutes ago from Bridgend, Wales

  Hey @btsport your app and your website is ******* shit. Won’t let me log on

• 
  Tom Neville (@TNevillee) reported 5 minutes ago from Trethomas, Wales

  BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

• 
  Tyler Richards! △⃒⃘ (@TheRealTR19) reported 9 minutes ago from Pencoed, Wales

  @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

• 
  Steveo Davies (@STEVEOLUCKY7) reported 10 minutes ago from Caerphilly, Wales

  Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

• 
  Serian Ganesh (@Serian_G) reported 16 minutes ago from Merthyr Tydfil, Wales

  Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

• 
  lowri anne williams (@lowri_anne) reported 16 minutes ago from Cardiff, Wales

  @btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc

• 
  Nick Speed (@speedupdating) reported 18 minutes ago from Cardiff, Wales

  @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

• 
  Chris Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cymruchris) reported 23 minutes ago from Church Village, Wales

  @bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?

• 
  Steve Johns (@johnsey80) reported 24 minutes ago from Cardiff, Wales

  I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

• 
  Giggsy (@DjGiggsy) reported 26 minutes ago from Cardiff, Wales

  Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

• 
  Pauline Lomax (@RedhillsAnnie) reported 32 minutes ago from Cardiff, Wales

  @Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?

• 
  Peter N (@gooner1947) reported 33 minutes ago from Blackwood, Wales

  @bt_uk Send me the £20! Mine has been awful lately. So so slow!

• 
  owen gerrard (@owen485) reported 42 minutes ago from Bridgend, Wales

  @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

• 
  markg (@markygee6) reported 50 minutes ago from Cardiff, Wales

  @btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.

• 
  Dafydd Lewis (@dafyddlewis82) reported 52 minutes ago from Ynysybwl, Wales

  @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

• 
  lowri anne williams (@lowri_anne) reported 53 minutes ago from Cardiff, Wales

  @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

• 
  The Morlais Castle Inn (@TMCI73) reported 57 minutes ago from Merthyr Tydfil, Wales

  @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

• 
  Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported 59 minutes ago from Aberdare, Wales

  Really great service from @bt_uk today. Don't want to tweet only when it's negative.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Keight (@dkeight) reported 3 minutes ago

  @weatherbraine @bt_uk @Ofcom BT - Beyond Terrible.

• 
  Jeanette Masters (@Red_ragtop) reported 3 minutes ago

  @bt_uk Can you tell me how I can cancel my elderly fathers account please. He's now permanently residing in a care home and shan't be returning home.

• 
  Brian McBride (@brian_mcbride1) reported 5 minutes ago

  @bt_uk 2/2 Subsequent calls & one did say there was 'a known issue'. Called before i went away & made a complaint that as I said earlier, was reported closed almost immediately after confirmation email said it was being processed

• 
  Keith (@MaloneiD) reported 6 minutes ago

  @Ofcom I have evidence BT won't let customer complaints get to 8 weeks, so they cannot be reported to the regulator. BT closed out 3 complaints I made, without reference to me. One was closed within hours of being raised. Are they permitted to do this? @bt_uk @MartinSLewis #slamming

• 
  Kenta (@nemurikyosirou) reported 8 minutes ago

  @bt_uk Hi @bt_uk , I have already called 0330 1234 150, but the agent refused to resolve the issue and insisted on the payment. I will NOT call again to be ignored. I have proof of cancellation and equipment return.

• 
  bakerbird  (@cakey12) reported 8 minutes ago

  @bt_uk you’ve emailed me saying I can view my bill, can’t get into my account. Is there a problem with your website ??? Been like it all day and I’d like to see my bill !

• 
  Glo 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Glo_Thienel) reported 12 minutes ago

  @bt_uk Hi. I have done that, cleared. Called the number which button to press, as it's all about products, not help with online account?

• 
  J (@JLingy69) reported 13 minutes ago

  @bt_uk Already did that and nothing got done. Give me your formal complaint process

• 
  Rob (@theRedun) reported 16 minutes ago

  @bt_uk @EE @BTBusiness currently on the #caravanclub site at Clumber Park, Notts, paying for “premium WiFi” and it’s painfully slow, no faster than the free version, caravan club staff say it’s nothing to do with them, report it to you! How do I report it to you?

• 
  Mark Haynes (@IQuitMuskspace) reported 18 minutes ago

  @bt_uk Why bother??? You only close them when you don't know how to fix the problems you make!!!