BT (British Telecom) Outage Report in Tonypandy, Rhondda Cynon Taf, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Tonypandy, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tonypandy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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Wi-fi (13%)
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E-mail (13%)
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Phone (10%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Tonypandy, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Caerphilly, Ferndale, Pontypridd, Aberdare, Merthyr Tydfil, Blackwood, Bridgend and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Caerphilly |
||
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Ferndale |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Tonypandy, Wales
Latest outage, problems and issue reports in Tonypandy and nearby locations:
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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Rebecca Irvine
(@RebIrvine) reported
from
Cardiff, Wales
@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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🏴 Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Grant
(@Rma13Fiona) reported
@Ledanualampu @bt_uk Probably because there are very few customers who haven't had issues with BT!!!! If they can't deal with criticism, TOUGH.
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David “Sulli” O'Sullivan (he/him)
(@davidoslive) reported
@bt_uk Well, that’s the thing - BT have closed the entire account, so we don’t even have those. I can DM what the details were, but can’t see how it’s going to help tbh!
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🔰 Tariqo 🔰
(@Tar1Q) reported
@ManUnitedZone_ @btsport Same guy never criticize Rashy for sloppy passes, IQless shots.
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Nickster
(@Nickster69t) reported
@bt_uk fibre to pole was expected over 3 yrs ago, your engineers know the line down my lane to 10 properties is no good, but at 1.3mile from the new fibre cab they also tell us BT no intention of delivering services to us as ploughing digital@in to Doncaster for £££££ sort it 2/2
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Demi-Jade McGee✨
(@DemiJGee) reported
@bt_uk I have ordered broadband and trying to change the DELIVERY address of the equipment, you’ve texted me saying to do this but it’s not working. Please can you amend?
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michael whyte
(@mike_whyte) reported
@bt_uk Thanks Rob I’ll have to hold off as my speed is so slow I can’t allow my child to watch his favourite night time cartoon at the same time as opening a web browser. I’ve had a long running issue with the broadband, tonight’s speed tests prove that speed is available to me
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mark mansfield
(@dago1st) reported
@bt_uk Hi it was a bit mini box to replace my extra box an it said it was good to cancel the £5 a month and replace it with £10 a month charge it was an aerial free box
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Dread🎪🇺🇦✊🏽🇬🇧
(@BecomeMyBlade) reported
@bt_uk Unfortunately this isn't an issue that can be solved by yourself.Its a bigger issue about the terrible infrastructure and lack of choice we get in our area.I appreciate you taking the time to get back to me though.Thanks for attempting to resolve it as well.
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.
(@1ronfists) reported
@bt_uk broadband is so poor. Wish I had stayed with @sky
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Friv®
(@friv) reported
@markal1974 @bt_uk Broadband down for us since 3.30pm on Friday 28th (Great Austins). Vodafone reported "Openreach fibre breakage" ...to be fixed by 7pm on Saturday at the latest. No other info. Terrible!