BT (British Telecom) Outage Report in Tonypandy, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Tonypandy come from postal codes CF40.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Tonypandy, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tonypandy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Tonypandy, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Hengoed, Bargoed, Pontypridd, Cardiff, Caerphilly, Aberdare, Blackwood, Bridgend, Merthyr Tydfil, Treharris, Maesteg, Ebbw Vale, Pontyclun, Treorchy and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Internet | |
| Bargoed |
Internet | |
| Pontypridd |
||
| Cardiff |
Internet | |
| Bargoed |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Tonypandy, Wales
Latest outage, problems and issue reports in Tonypandy and nearby locations:
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Chris Griffiths 🏴
(@cymruchris) reported
from
Church Village, Wales
@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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Rebecca Irvine
(@RebIrvine) reported
from
Cardiff, Wales
@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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🏴 Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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SarahJ2020
(@J2020Sarah) reported
@NudgeXS @btsport Thankfully I have two laptops so watch racing on one and rugby on the other, but love watching rugby on a big screen. Ah well will have to but Amazon crap which I really do not want to do
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The Evolution Of Life
(@TEOL85) reported
@bt_uk @WeAreOpenreach @OpenreachHelp Or is it a case of let it settle down you are expecting everything to be the same speed when it's a almost a complete new wiring so this stuff will happen for now like when you just got broadband installed the first time again. Lol
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Darren
(@Darren26442266) reported
@bt_uk Why in Thurmaston and Leicestershire is your phone signal so CRAP. People cant hear each other. DO SOMETHING
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Sim0n Allen 🌍🇮🇪🇬🇧🇪🇺
(@SIM0NALLEN) reported
@WeAreOpenreach @BT_uk Here's an idea, is there a safe GDPR compliant way to make sure that those who were asked to shield during the pandemic could be on a priority list for engineer support? Let's make our national infrastructure work for those who need it most.
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Jonathan
(@Jonatha93928213) reported
@bt_uk I have no good phone signal and your engineers cut our landlines? I have to leave my son in the house alone to send these tweets....☹
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The Evolution Of Life
(@TEOL85) reported
@bt_uk @WeAreOpenreach @OpenreachHelp It's working a whole lot better but why the upload speed and only by a cm bar touch of WiFi but still there signal strength slashes after the complete wiring change it fixed the network crashing out so the stability is better but other stuff slashed?
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John Evans
(@NudgeXS) reported
@J2020Sarah @btsport yeah I think Sky do the same with the mirroring nonsense, think it's an extra charge now, WTF
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🐝 ℝ𝕪𝕒𝕟 𝕀𝕟𝕘𝕝𝕚𝕤 🐝
(@KippaxRyan180) reported
@bt_uk Hello 👋 I’ve just come off the phone to customer service and they have upgraded me to the 100GB sim, Do you roll over any unused data into the next month? Thanks
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Harry S F Muzart
(@HMuzart) reported
@bt_uk Hi. I'm a BT broadband customer. However, my 69-year-old mother has been receiving letters saying she is being billed over £900 for no reason. I suspect it is an error from BT, or a scam from someone pretending to be BT. I am just private messaging you right now.
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Katie Holliday
(@KatieeHolliday) reported
@bt_uk your “unbreakable” wifi is certainly broken right now... I can’t even run a speed test on the hybrid connect as it won’t even load the webpage 😬