BT (British Telecom)

BT (British Telecom) Outage Report in Merthyr Tydfil, Wales

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The latest reports from users having issues in Merthyr Tydfil come from postal codes CF48.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merthyr Tydfil, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merthyr Tydfil, Wales 09/10/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merthyr Tydfil, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Porth, Hengoed, Caerphilly, Pontypridd, Merthyr Tydfil, Ebbw Vale, Treharris, Aberdare and Ferndale.

Loading map, please wait...
City Problem Type Report Time
United KingdomPorth Internet
United KingdomHengoed Wi-fi
United KingdomPorth Internet
United KingdomCaerphilly Wi-fi
United KingdomPontypridd Total Blackout
United KingdomCaerphilly Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Merthyr Tydfil, Wales

Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:

  • timdobbsphoto Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • timdobbsphoto Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • NorthGwentBlue LeftofCentre (@NorthGwentBlue) reported from Argoed, Wales

    @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • Cobblerja JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales

    @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

  • taffyqueen Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk is there an issue with full fibre broadband in the south wales area?

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Just messaged but I would still like to cancel at this point

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • planglufc Planglufc (@planglufc) reported

    @77thomo @Trappsradio @btsport We created more chances at the end of the season that the start dipstick - you're as bad as carney. No knowledge and spouting shite

  • AnarchistDicky 𝑳𝒐𝒓𝒅 𝑻𝒐𝒏𝒚 𝑴𝒂𝒈𝒓𝒂𝒕𝒉𝒆𝒂 (@AnarchistDicky) reported

    @btsport OH NO I HAVE SEEN IT AND THE GEOBLOCK DOESNT WORK

  • Yusuf03162735 Yusuf (@Yusuf03162735) reported

    @officialrm17 @Ollieslost @btsport Mate he's not my idol I don't even support barca but I the facts are that hes the goat

  • BholdBhoy 🇮🇪 (@BholdBhoy) reported

    @Ollieslost @btsport What ******** is Messi meant to do about that defense ? He made the penalty and dispatched it ? Team is shot

  • JustDaFacts7 Justin Leonce (@JustDaFacts7) reported

    @bt_uk Well i do not have excellent coverage indoors or out, I’m not trying to speed up my connection date, the service is poor that’s why i want to cancel.

  • DarrenMcGuigan5 TDR-Dazabelle 👑 (@DarrenMcGuigan5) reported

    @bt_uk Naaahhhh I've already cancelled now coz your robbing people blind fir 💩 service

  • DansThatMan Dan (@DansThatMan) reported

    Holy ****, @KMbappe is actually an unreal talent #ChampionsLeague #BARPSG #btsport

  • LazNFFC Laura (@LazNFFC) reported

    @bt_uk I’d just be happy with a hub that actually works!! Sick of having no internet. Discs don’t work, but I’ve got wait to get 3 (pointless) and then I’ll get an engineer out but all tests are ok going into the house. I lose signal in the room next to the hub! It’s a joke

  • Jo_jodie_ Jodie (@Jo_jodie_) reported

    @bt_uk really disappointed with your service (or lack of) this week. Two engineer visits not undertaken as booked and two promised call backs which failed to materialise. Please advise how this can be resolved.

  • UmarManzoor_ Umar Manzoor (@UmarManzoor_) reported

    @Yusuf03162735 @Ollieslost @btsport Shut up *******