BT (British Telecom) Outage Report in Merthyr Tydfil, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merthyr Tydfil, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Merthyr Tydfil, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Blackwood, Pontypridd, Aberdare, Ebbw Vale, Hengoed, Bargoed, Caerphilly, Merthyr Tydfil, Treharris, Maesteg and Treorchy.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Wi-fi | |
| Blackwood |
Internet | |
| Pontypridd |
||
| Aberdare |
Total Blackout | |
| Aberdare |
Internet | |
| Pontypridd |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Merthyr Tydfil, Wales
Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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PJMosely
(@PhillipJMosely) reported
@bt_uk Well it should be - you were told not to move my line even your fraud team was involved! I’ve written to @anthonybrowne my MP it’s a disgrace how you treat disabled & sick people we’re not stupid I rang 5 times to stop it! You will get a complaint & ive written to ombudsman!
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eme
(@_EMERITUS_) reported
Hey @bt_uk, why is my internet downloading at 2 bits a second? That’s actually pathetic. Fix your service.
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B.Y.2015
(@Andrew85823) reported
Is the service of BT mobile @bt_uk down today in Teddington (TW11) area? No internet since 11am
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Machiavelli
(@EwanMetcalf) reported
Got out of the most unsatisfactory & toxic customer relationships I’ve ever had with @virginmedia felt liberated and excited to move over to @bt_uk …turns out they’re all the same, tell lies to sign you up, can’t deliver, why can’t anyone provide reliable broadband in #Leeds? 🤬
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ShaVerZ™ 🇬🇧 🇺🇦 ツ
(@ShaVerZ_) reported
@bt_uk There's alot of confusion in regards Wi-Fi 6, does the BT Hub 2.0 actually support WiFi 6? If not, what is the point of BT Wi-Fi discs w/Wi-Fi 6 support (Whole Home Wi-Fi) when the hub doesn't support Wi-Fi 6?
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Joe Fernley
(@fernleyj) reported
@bt_uk No, ongoing. New fault and complaint raised. They cannot see the image I posted. Need BT or Openreach to actually fix the issue rather than say speed is fine and close. It’s been two months. Terrible.
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bexp66
(@bexp66) reported
@bt_uk I am trying to get the purple light to stop flashing so I can sit down and watch tv - second time this has happened - checked everything and still flashing. Dog sitting at my sons home so not a lot I can do 😞
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Jack Fellows
(@JackMFellows) reported
@bt_uk Literally the WORST internet service going
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Chris
(@Poppyblew) reported
@bt_uk I'm going out now but will do it it later but we definitely didn't make that call. Never have, never would because it costs 50p!!!
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The__Farmster
(@The__Farmster) reported
@DomW964 @bt_uk Very much think I’m going to be a former customer