BT (British Telecom) Outage Report in Merthyr Tydfil, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merthyr Tydfil, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Merthyr Tydfil, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Hengoed, Caerphilly, Porth, Blackwood, Aberdare, Pontypridd, Ebbw Vale and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Phone | |
| Caerphilly |
||
| Porth |
Internet | |
| Blackwood |
Internet | |
| Aberdare |
||
| Hengoed |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Merthyr Tydfil, Wales
Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Kieran
(@kiebenson) reported
from
Glyn-neath, Wales
@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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clare lees
(@clecky1) reported
@DaveThePepper @bt_uk …thing to the soho h server. But I cannot ever speak to anyone as IVR requires an account no! All I want is someone at BT technical to talk to me. I pay stupid money simply to retain my btinternet email. I should leave but have to say the spam filter seems excellent with bt
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🎮Rederz🥊
(@rederz13) reported
@whitehurstjack3 @cfpb_afc_ @btsport Or watch it for free online. Problem solved lol
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Darren Ditchburn ⭐️⭐️
(@darren32358618) reported
@btsport Pay for that ****?? Ummm 🤔
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clare lees
(@clecky1) reported
@DaveThePepper @bt_uk .. plus the hassle of changing everything! Thanks for taking an interest. I just think if I pay BT almost £100 a year there should be support!
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Chris™️
(@mckeetomeheart) reported
@bt_uk Hi, is it normal behaviour to just switch Wi-Fi off several days before a customer leaves you? So despite paying you for a service until the 31st, you deem it acceptable to just switch off early because you are losing custom maybe?
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Lyndsey Hunt
(@LyndseyAHunt) reported
@bt_uk Speeds wouldn't support it. You need to update your infrastructure. It is not for for purpose. It's ridiculous that in 21st century Britain we can't access Internet in our home. BT are just robbing us of £50 a month!
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Matt
(@molineux4eva) reported
God me Ennis Brown is awful to watch . Primark naseem Hamed #boxing #btsport
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Mark The Duke
(@theduke79) reported
@DAZNBoxing @BTSportBoxing Last night’s show was awful ‘entertainment’ and awful value. Won’t be renewing my BTsport sub if this dross continues.
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GB FIGHT NEWS & OPINION 🇬🇧
(@geeceebee79) reported
from
Hoylake, England
Those scorecards!!! Wtf? #fightnight #btsport #WTF
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laura seaman
(@closeknitsl) reported
@bt_uk what on Earth is up with your Internet…. Our coverage has been abysmal the last couple of days. Never thought I’d hear me say I miss virgin