BT (British Telecom) Outage Report in Merthyr Tydfil, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merthyr Tydfil, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Merthyr Tydfil, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Caerphilly, Bargoed, Tonypandy, Blackwood, Treharris, Hengoed, Porth, Pontypridd, Mountain Ash, Tredegar, Ferndale and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Wi-fi | |
| Bargoed |
Wi-fi | |
| Tonypandy |
Internet | |
| Blackwood |
Internet | |
| Blackwood |
Wi-fi | |
| Caerphilly |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Merthyr Tydfil, Wales
Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Hilary Hendy🏴
(@hilaryhendy) reported
from
Aberdare, Wales
Really great service from @bt_uk today. Don't want to tweet only when it's negative.
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
@bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Ritchie
(@iceritchie) reported
@HannahLeah95 @bt_uk Awful service
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Smoked Back Bacon Man
(@thesandsmeister) reported
@HannahLeah95 @bt_uk Just cancel the order and choose another supplier.
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Darkzyy
(@Darkzyy5) reported
@btsport using by sport on my firestick and it says can't connect outside of the UK when I'm clearly in the UK 🥴 how do I fix this?
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Christian Dawson
(@NaitsirhcNoswad) reported
@bt_uk Technically, yes. In reality, no as not a single hint of a response reason to what the issue was.
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Very Nobody
(@Very_Nobody) reported
@kejamieson_ @bt_uk Probably left over from an old phone line and would never get removed
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Lana
(@lanajay) reported
Hey @bt_uk if I’m on a contract until July why did my bill increase? And why are all the new options offered are more expensive?! So much for customer care!!!!
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Slawek Poreda
(@slawek_poreda) reported
I apologise all leek sellers for my bad joke putting them at par with @BT_UK. A few more pointless phone calls - Openreach blames BT ISP and vice versa. Allegedly, it is Sevenoaks exchange VPN software not network cabling. BT is leading now on my black list
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justanotherday
(@archers1310) reported
@btsport normally top coverage of games but very poor today. No second look at the handball , nearly missed a goal watching a replay...step it up @btsport
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Adam Parry
(@PukkaPieParry) reported
Still waiting for @skytv & @btsport to drop their prices considering how much they support the fans ....
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The Anti-Cripes (Legacy Fan)
(@TCripes) reported
Listening to the garbage analysis from BT is taxing. The high line has consistently caught them offside and allowed us to push them back and isolate their forwards whilst at the same time breaking on them high up the pitch. Hence our chances. Do these cretins get paid? @btsport