BT (British Telecom) Outage Report in Merthyr Tydfil, Wales
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merthyr Tydfil, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Merthyr Tydfil, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pentre, Tonypandy, Blackwood, Aberdare, Caerphilly, Ebbw Vale, Pontypridd, Newbridge, Blaina, Porth, Treharris, Abertillery, Hengoed, Treorchy and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Pentre |
Internet | |
| Tonypandy |
||
| Blackwood |
Internet | |
| Aberdare |
Internet | |
| Caerphilly |
Internet | |
| Ebbw Vale |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Merthyr Tydfil, Wales
Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:
-
Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
-
Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
-
Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
-
Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
-
Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
-
Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
-
Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
-
Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
-
Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
-
Kieran
(@kiebenson) reported
from
Glyn-neath, Wales
@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
-
Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
-
Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
-
Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
-
Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
-
Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
-
Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
-
Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
-
The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
-
Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
-
Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
David Smith
(@DavidSm94223215) reported
@jogault33 @jsclark_ @bt_uk Not a surprise, Jo. I’ve had endless promises for a call back and it never happens. Left in the dark and no answers. Dreadful customer service.
-
Ade Reynolds
(@adereynolds) reported
@btsport Is BT Sport unwatchable for anyone else on Apple TV? All other apps fine, but on this the picture is awful and keeps stopping.
-
MarkA1964
(@A1964Mark) reported
Bit insensitive of @EE and @btsport to show an advert of Kevin Bacon trapped underground considering the players are wearing black armbands to support the victims of the Turkey and Syria earthquakes 😔
-
Gal
(@galb1901) reported
@bt_uk your broadband down, sucks fix please
-
Susan Case
(@SusanCa61195332) reported
@EE @btsport - come on EE what terrible terrible taste your latest advert is in. Advert should be pulled - man buried underground...good lord, haven't you seen the news recently. Utterly disgraceful, have some respect!
-
⚒️Moyesout⚒️
(@Dengiehammer) reported
Mudryk didn't do well, Bowen just made a **** pass @btsport
-
Beaver.icp ∞
(@Beaver_icp) reported
Soucek with the perfect save of a goalkeeper. Fabianksi will be proud. @FootballAssoc have some explaining to do. @btsport @rioferdy5 Who is the idiot on the VAR? How are defenders allowed to make saves like they are a second goalkeeper?
-
Robert McCausland
(@robertmcc) reported
@bt_uk been trying unsuccessfully for weeks to get BT to enable my 15 BT Protect licenses. I remain restricted to 2 licenses from my old broadband package. Number of handoffs between value and tech teams with no resolution.
-
Lucy
(@Lucyjane1004) reported
@bt_uk The overpayment paid to BT will be gaining interest not passed to the customer.The credit may be shown on the BT account but it has been paid to BT and will be in their bank account gaining interest. I already raised a complaint re my own over charges now raising awareness #OfCom
-
Leanne Capstick
(@LeanneM155cap) reported
@bt_uk After 50 mins on the phone you have credited it to my bill 🙄🙄 I don’t see why the problem occurred when I resigned up on 3rd Jan and your not installing it till 23rd feb