BT (British Telecom) Outage Report in Merthyr Tydfil, Wales
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The latest reports from users having issues in Merthyr Tydfil come from postal codes CF47.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merthyr Tydfil, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Merthyr Tydfil, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Aberdare, Caerphilly, Tonypandy, Blackwood, Merthyr Tydfil, Pontypridd, Hengoed and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdare |
Internet | |
| Caerphilly |
Total Blackout | |
| Aberdare |
Wi-fi | |
| Tonypandy |
Phone | |
| Caerphilly |
||
| Blackwood |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Merthyr Tydfil, Wales
Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Hilary Hendy🏴
(@hilaryhendy) reported
from
Aberdare, Wales
Really great service from @bt_uk today. Don't want to tweet only when it's negative.
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Greaves
(@Greaves_D) reported
Had engineers round five times to sort our unreliable broadband with massive speed fluctuations, all while being told everything is fine. I have now been told to deal with it or cancel the contract. Disappointed is an understatement @bt_uk
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Kanza
(@ChallengeKanza) reported
@bt_uk Cheers Aled. Really really need it working for work tomorrow! Otherwise I'm going to have to seriously look elsewhere as these issues are becoming far too often now!
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Ry Ry
(@Ry_R0se) reported
from
Milton Keynes, England
@bt_uk can’t get any 4G Mobile signal in my area for the past week any reason why?
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Jane H
(@JaneHea46616881) reported
@bt_uk Fibre in area, but not to block of flats. Waiting for OpenReach to install through ducts/risers. Meanwhile, your system won't allow your teams to sell her copper phone/broadband. Desperate now for help (2)
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🎮Grompar🎮
(@Grompar_) reported
After hearing about how @bt_uk treat their staff, as soon as I'm out of contract I'm signing up with someone else
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Angela
(@mesherange) reported
@bt_uk after 11 weeks to live alone with the help of carers following a sever stroke. He is highly dependent on the care line for times he is alone and this line has had a fault on it. We have reported the fault originally on June 1st. The line worked once but was very crackl
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Henno59
(@H3nno59) reported
@BTCare im trying to cancel an engineers visit but its impossible
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Sammy Duce
(@Ducey000) reported
@BTBusiness @btbusinesscare New customer, install date 10/06/22. STILL NOT WORKING! 3 BUSINESS DAYS WITH NO PHONE. No help, no call back. Totally mis sold a digital line, I just want a simple phone line. Losing revenue daily. Businesses, avoid at all costs.
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Doghouse
(@StadiaDoghouse) reported
@GoogleStadia Hey @bt_uk, would you have any incite at all about this? It seems to be a common problem with the Smart Hub 2 and it not allowing user control of the assignment of the 2.4ghz and 5ghz bands. Is there anything you can suggest to resolve this that doesn't involve buying a new.. 1/2
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ratporchrico
(@ratporchrico) reported
@CockertonMark @JRainbowWarrior @bt_uk Pretty dire and expensive. Plusnet were great and the one time I needed customer service they were great too.