BT (British Telecom) Outage Report in Merthyr Tydfil, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merthyr Tydfil, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (15%)
-
Phone (8%)
-
Total Blackout (6%)
-
E-mail (6%)
-
TV (2%)
Live Outage Map Near Merthyr Tydfil, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Blackwood, Maesteg, Caerphilly, Tonypandy, Hengoed, Aberdare, Pontypridd, Bargoed and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Internet | |
| Maesteg |
Internet | |
| Caerphilly |
Internet | |
| Tonypandy |
Phone | |
| Hengoed |
Internet | |
| Tonypandy |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Merthyr Tydfil, Wales
Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:
-
Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
-
Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
-
Fi
(@FI25) reported
from
Talybont-on-Usk, Wales
@ActualDaidoTV @RichWilson113 @bt_uk I swapped to EE From BT 12mths ago and saved £24 a month. BT should be ashamed of themselves the prices they charge every month! Awful customer service! EE have been great!!
-
Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
-
Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
-
Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
-
Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
-
Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
-
Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
-
Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
-
Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
-
Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
-
Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
-
Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
-
Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
-
Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
-
Kieran
(@kiebenson) reported
from
Glyn-neath, Wales
@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
-
Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
-
Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Richard Johnston
(@Richcanbake) reported
Very disappointed with @bt_uk for how poorly they have treated the vulnerable adults I support. Three and a half hours of chats with 4 different people, that got us nowhere. Misinformation, taking and asking for more, passing the blame #poorcustomerservice #vulnerableadults
-
🔰Red_Devil🔰
(@MrRedDevil27) reported
@btsport sort you damn app out, constantly crashing or freezing!!!!
-
Ian
(@IPC001) reported
@craig_rayment @ChrisGPackham @bt_uk Modern fencing does not help, often has concrete base. I cut a small hole is wire fence and I now have an overnight hedgehog visit
-
Harvey Williams
(@HarveyW90433184) reported
@AdzCFC1 @btsport @btsportfootball From the first whistle he went” Leicesters 180m team vs Chelsea’s bench I don’t know how much that is” trying to make us look bad. ******* **** he is
-
RichieUK
(@RichieUK_TTV) reported
@bt_uk Virgin Media is backed up by its network
-
Gabriele Hannen
(@gabsNH) reported
@bt_uk No this is what the FTTP team has shown not to be able to help with. And your 40min wait times and call backs that don’t say anything helpful or new are customer torture not service : (
-
Hugh Milsom
(@hugh_milsom) reported
@bt_uk Very poor up/down speeds SN25 2EE
-
ｲ乇乙
(@terri_jad3) reported
@bt_uk my bt internet has been dropping in and out every 10 minutes for the past 24 hours. Have tried restarting the router, unplugging and plugging everything back in. Is there a problem with the broadband in Gunnislake, Cornwall? PL189JH area
-
Butcher
(@ButcherSports) reported
@SuperSportTV however is supplying your feed for Sou vs Ful , has the worst halftime pundits and host I have ever seen. #btsport #SkySport
-
🇵🇸
(@imjustrllytired) reported
**** bt sport for trying to change the camera so quick as soon as tielemans and chodhury backed out the palestinian flag **** u @btsport