BT (British Telecom)

BT (British Telecom) Outage Report in Merthyr Tydfil, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merthyr Tydfil, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merthyr Tydfil, Wales 02/08/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merthyr Tydfil, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bargoed, Mountain Ash, Pontypridd, Ferndale, Treharris, Caerphilly, Porth, Ebbw Vale, Tonypandy, Aberdare, Merthyr Tydfil and Blackwood.

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City Problem Type Report Time
United KingdomBargoed Internet
United KingdomMountain Ash Internet
United KingdomPontypridd Internet
United KingdomPontypridd Internet
United KingdomFerndale Internet
United KingdomTreharris Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Merthyr Tydfil, Wales

Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • FI25 Fi (@FI25) reported from Talybont-on-Usk, Wales

    @ActualDaidoTV @RichWilson113 @bt_uk I swapped to EE From BT 12mths ago and saved £24 a month. BT should be ashamed of themselves the prices they charge every month! Awful customer service! EE have been great!!

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TopKayTrader T.C. (@TopKayTrader) reported

    @btsport Your the reason the ESL is happening, the prem league are to blame for this. **** outta here with your prices which have risen year on year. Giving it the big un now

  • RfcBradley Bradley 🇬🇧 (@RfcBradley) reported

    @ayo1touch @CFCAzza97 @btsport Probably just putting out this statement because they are scared the new league will have its own streaming service and they will be shut out and lose viewers

  • aj1892 𝒜.𝒥 (@aj1892) reported

    @btsport You took the UCL off of terrestrial TV and forced those to buy your product. You’re just as bad!!!

  • TaylorH_31 Taylorrrr (@TaylorH_31) reported

    @btsport **** off. You don't care about any of that, you and companies like you have been fleecing fans for decades, you're just salty because you're about to lose revenue. Would you be against it if you were offered a multi billion £ deal to be the main broadcaster? I think not.

  • swiffyc SwiffyC (@swiffyc) reported

    @btsport @btsportfootball To be fair you wouldn’t have a lot to show, and you are part of the problem of making it more expensive for people to watch football. 3 separate subscriptions needed this season and last

  • OCONNELLAFCFAN More consistency please Arsenal. (@OCONNELLAFCFAN) reported

    @btsport It's terrible for football as a whole but you lot & Sky are only fuming because your business model is destroyed if this happens. You would be all for it if you were the broadcasters.

  • MrPleasantness MrPleasantness (@MrPleasantness) reported

    @btsport @SportOnTheBox If you said you would NEVER show games from the Super League or bid for rights for it without the blessing of UEFA/FIFA/The FA etc then your statement would be important and powerful. As it happens, it says nothing of note, and is just meaningless waffle without sentiment.

  • wekalegs nicko (@wekalegs) reported

    @btsport Yes because you're really making the sport affordable to follow and aren't in any way part of the problem.

  • Charlie22381865 Charlie Watkins (@Charlie22381865) reported

    @btsport @btsportfootball Protected? You lot tried charging 15 pound a game your just as bad ffs

  • EmmaSmileHolmes Emma LUFC Holmes 💙💛 (@EmmaSmileHolmes) reported

    @btsport @JuceeRob So call it out further and all of you issue a joint statement including sky that you WILL NOT be entering into any partnership or show games. If you honestly want to protect football. Deeds not words.