BT (British Telecom) Outage Report in Merthyr Tydfil, Wales
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The latest reports from users having issues in Merthyr Tydfil come from postal codes CF47.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merthyr Tydfil, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Merthyr Tydfil, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Tonypandy, Pontypridd, Merthyr Tydfil, Ferndale, Treharris, Blackwood, Caerphilly, Pentre, Aberdare, Ebbw Vale, Newbridge, Blaina, Porth, Abertillery and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
Phone | |
| Pontypridd |
Internet | |
| Tonypandy |
Internet | |
| Merthyr Tydfil |
Internet | |
| Pontypridd |
Internet | |
| Ferndale |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Merthyr Tydfil, Wales
Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Kieran
(@kiebenson) reported
from
Glyn-neath, Wales
@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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david
(@bolgerdt) reported
@bt_uk Please can we speak the hub does not work I have 5 boosters in my house due to signal issues
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Dave Ronan
(@Dave10498624) reported
@lynseyhipgrave1 @btsport What is happening to the men’s game,We don’t need anymore women presenters or commentators on men’s football,stop ramming it down our throats
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JimKool
(@JimKool8) reported
@bt_uk can you help with bills or do I have to call in ?? Many Thanks.....
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🦅Abomination Gaming🦅
(@XboxOneReece) reported
@bt_uk Yeah no problem
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Phil Bowers
(@PhilJBowers) reported
@bt_uk 1/2 Hi BT, my mum has spent an hour on the phone this morning trying to sort out the an error you've made in changing her from quarterly to monthly bills. You changed this and she never asked for it, she spoke to an adviser today who claimed it had reverted to quarterly..
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Paul Wilson 💙
(@paulthesitter) reported
@Chesterkop @ShitChester @bt_uk Happened to me in upton couple of weeks ago, was off for an entire week. Website will say if there's an issue. They ended up sending me a mini hub to use
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rachel elizabeth
(@rchlrchl) reported
@bt_uk are people working for you going round door knocking ? claim to work for BT . They had high viz grey tops with Bt and EE logo on as well as ‘money expert. They claimed people are reporting internet issues in the area and also wanted to know who we get internet from.
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Harold Emsley
(@Gringostardrums) reported
@WeAreOpenreach engineer showed up next day to install @bt_uk @BTGroup fibre, but he said it was impossible to bring cables into the second floor. Said we had to cancel and arrange copper. There was live bt copper in the flat from previous tenant so we know it can be done.
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Harold Emsley
(@Gringostardrums) reported
Called @bt_uk @BTGroup to arrange copper, they said they would expedite the order and a manager would call back, no one called for days. I called them and they said my case had been moved to the "offline team" Seems that team is really offline - they never called back
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Pie x
(@payal8x) reported
If you’re looking for a **** wifi service company 1000000% recommend a whole week without services what a joke @bt_uk 👍🏻 #ShitService #ShitBroadband