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BT (British Telecom)

BT (British Telecom) Outage Report in Merthyr Tydfil, Wales

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The latest reports from users having issues in Merthyr Tydfil come from postal codes CF48 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Merthyr Tydfil, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merthyr Tydfil, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Merthyr Tydfil, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Mountain Ash, Blackwood, Pontypridd, Caerphilly, Aberdare, Hengoed, Tonypandy, Treorchy, Merthyr Tydfil, Ferndale, Bargoed, Maesteg, Ynysddu, Treharris, and Tredegar.

CityProblem TypeReport Time
Mountain Ash Phone 1 day ago
Blackwood Internet 1 day ago
Pontypridd Wi-fi 8 days ago
Caerphilly Internet 9 days ago
Caerphilly Internet 10 days ago
Pontypridd Internet 13 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Merthyr Tydfil, Wales

Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:

  • ondineb
    Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • STEVEOLUCKY7
    Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • Hanlccook
    Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • Sammy78avfc
    Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • GerJDav
    Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • Owen_Jenkss
    Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • Cobblerja
    JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales

    @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

  • TNevillee
    Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • MoggyMarshman
    Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • ondineb
    Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • Smilers_Coffee
    Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Just messaged but I would still like to cancel at this point

  • ondineb
    Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • DonKiano
    Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • TNevillee
    Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • Smilers_Coffee
    Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

  • timdobbsphoto
    Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal

  • TMCI73
    The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • timdobbsphoto
    Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • thasheRC
    Thashe Raidu-Collier (@thasheRC) reported

    I am so sick of @btsport labelling Klopp as ‘spikey’! He cares about his players & winning games for @LFC. If you don’t want truthful responses then don’t ask antagonising & stupid questions! #dumbpundits

  • B19842
    B1984___ (@B19842) reported

    I will never see Jake Humphrey and think ‘he gets football’. #btsport

  • sarah_church
    sarah (@sarah_church) reported

    @bt_uk I currently don’t even have a good enough signal to be able to load this ‘handy guide’ you’ve sent me… please can you just send someone out?

  • brakey7
    Brakey (@brakey7) reported

    @bt_uk Read all the comments below from white men and then you’ll see part of the problem.

  • sxphh_
    phia (@sxphh_) reported

    @bt_uk my wifi box has been flashing purple for the past two days and every time I try and contact you, the system requires a landline- which i don’t have (seems like a massive fault in your system). How am I supposed to fix this issue when I can’t even get through to support??

  • Blackmore90
    James Blackmore (@Blackmore90) reported

    @bt_uk VC019 yet again!! What’s going on. International break and still not fixed. Pay for a service and doesn’t work

  • payney992
    Steven Payne (@payney992) reported

    This Clemson @ Syracuse game is boring as ****. Please @btsport pick better games. #NCAAF #clemsonvssyracuse #CLEMvsCUSE

  • SherwoodHoliday
    Sherwood Holiday (@SherwoodHoliday) reported

    @bt_uk I am trying to contact you as a bt business mobile customer but can't find a number can you help!

  • ladywits
    helen w (@ladywits) reported

    @bt_uk A fault.2 engineers eventually came told us yesterday and we were told that they can’t fix it! So waiting on new router, I think?Really hoping this won’t take long. It’s been one big stress. One big expense. Sorry know it’s not your fault! But customer experience has been poor.

  • paolocalcio2020
    🟢⚪📀 Paolo Calcio 🏴‍☠️ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 🍀 (@paolocalcio2020) reported

    @KevticFootball @SkySports @btsport BT talk the game but they did not want to invest money in it, they are just as bad as the rest