BT (British Telecom) Outage Report in Rhymney, Caerphilly County Borough, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rhymney, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhymney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Rhymney, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Porth, Ferndale, Pontypridd, Cwmbran, Pontypool, Ebbw Vale, Tonypandy, Aberdare, Merthyr Tydfil, Treharris, Blackwood, Pentre, Newbridge and Blaina.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Phone | |
| Ferndale |
Internet | |
| Pontypridd |
Wi-fi | |
| Cwmbran |
Total Blackout | |
| Pontypool |
Total Blackout | |
| Cwmbran |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Rhymney, Wales
Latest outage, problems and issue reports in Rhymney and nearby locations:
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Hilary Hendy🏴
(@hilaryhendy) reported
from
Aberdare, Wales
Really great service from @bt_uk today. Don't want to tweet only when it's negative.
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
@bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Coop
(@Milky030K) reported
@bt_uk huge problems with broadband for days now. BD21 area. Whats going on?
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em
(@emkedwardx) reported
@bt_uk I am a bt customer. Not at all impressed with the customer service received with this.
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Big Merchant
(@Big_Merchant_) reported
@calumwaite @bt_uk big merchant are experiencing the same problem. 6 days have passed without internet. our team are being passed from department to department who are all saying different things. sort it out. poor customer service. Cue FAQ from BT. no further comment.
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Twilight The Doberman 🔞🏳️⚧️
(@DustDrone) reported
Btw @bt_uk WHEN ARE YOU GONNA ******* FIX YOUR SYSTEMS my flat has no proper internet or phone line use out side of my mobile data snice 2 ******* pm
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vfx.zeal
(@VfxZeal) reported
@TortoiseMendez @bt_uk Hey there, I’m currently experiencing the same issue with the purple/pink flashing light. Do you know the reason as to why it was flashing?
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Japes
(@Jay_Crack23) reported
@bt_uk any update on how long it will take you to fix the exchange in farnborough my Internet been down for over 12hours. I had to take the day off work because I can't connect to do my job. #renationaliseBT
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Natalie
(@NatalieBray28) reported
@bt_uk Reported 85 year old dad's landline fault 5 days ago. Earliest engineer appt today between 1 and 6pm. Dad waited no one came despite me getting a message giving the engineer's name and that he was on his way. Later message received saying fault fixed. Still not working?
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Baron of Haringey
(@darren_haringey) reported
Watching Maccabi Haifa v Red Star Belgrade live on @btsport. Never realised Haifa’s shirt sponsor was Volvo. The marketing joke potential is huge there. They ought to do an advert in Stamford Hill if they qualify, you’d hope!
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em
(@emkedwardx) reported
@bt_uk just been told that although my road has an issue with the bt open reach, an operative cannot attend to resolve the issue until 27th august. I work from home full time and all I have been offered is compensation. Money per day is not a reason I can give to my employer for
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zoe bramley
(@zoebramley1997) reported
@bt_uk can someone DM me in regards to and issue I’m having with a phone socket installed