BT (British Telecom) Outage Report in Rhymney, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rhymney, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhymney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Rhymney, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bargoed, Tonypandy, Blackwood, Treharris, Hengoed, Cwmbran, Porth, Pontypridd, Mountain Ash, Tredegar, Abergavenny, Ferndale, Aberdare and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Bargoed |
Wi-fi | |
| Tonypandy |
Internet | |
| Blackwood |
Internet | |
| Blackwood |
Wi-fi | |
| Treharris |
Internet | |
| Hengoed |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Rhymney, Wales
Latest outage, problems and issue reports in Rhymney and nearby locations:
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ghostbustar
(@Ghostbustar) reported
@bt_uk @bt_uk Help BT. For the last couple of weeks all Twitter videos buffer for 10s before playing, then buffer again every 30s. I don't experience any buffering on any other apps just twitter. If I connect to a VPN the buffering stops.
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Phil Nott💙🐝
(@revphilnott) reported
@bt_uk I need my old mobile number you said it would start working today and now you say tomorrow, but tomorrow never comes 😒
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Sharon Vaughan
(@sharon8zebra) reported
@bt_uk Hi, my mother in law’s neighbour who is an elderly vulnerable female with no family locally, has been without a landline for 10 days. This really needs rectifying asap, she has called multiple times with no resolution
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Jen Harrison
(@JenHarr20295953) reported
@IamLisaWetton @bt_uk Same with me. The worst company for call backs, breaking promises and appalling customer service
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Julia brennan
(@CricketCracker) reported
@bt_uk After trying to have a conversation with your CS Team and either holding with music, transfer to no one, losing connection I really don't want to be a customer any more.
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Jen Harrison
(@JenHarr20295953) reported
@kirstofcomms @bt_uk I've never known a company ran so badly as bt. You have my sympathies as I am in the same boat
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Phil Nester
(@NesterPhil) reported
@MarcAllera @btsport Watch on @btsport with EE is a joke! I’ve been trying to correct a fault on this service since 19 October. I’ve spent approx 6hr over 2weeks trying to get it sorted. I keep being batted between Mobile & Broadband depts. Frustrated beyond words.
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stj
(@stj03063867) reported
@bt_uk why is your wifi so crap. it doesn’t recognize the CORRECT password and i have to reset it to make it work. worst wifi in the uk
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Jen Harrison
(@JenHarr20295953) reported
@bt_uk I've been told Claire isn't a manager, asked who is Claire? Been told that there are notes on file for a Claire, been told that Claire will be messaged. No one will tell me the formal complaints process & in the middle of this is a 79 yr old man wanting an update on his complaint
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WetherbySarah
(@sarahjbutters) reported
Dear @bt_uk Four days. No WiFi. 2 x people trying to WFH. Problem confirmed by @WeAreOpenreach as damage caused by engineers while doing unconnected work. Your customer service is unresponsive. Your billing department is not. Please, for my sanity and my job, do something 🤯