BT (British Telecom) Outage Report in Rhymney, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rhymney, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhymney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Rhymney, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Ferndale, Treharris, Blackwood, Pentre, Tonypandy, Cwmbran, Aberdare, Ebbw Vale, Newbridge, Blaina, Porth, Abertillery, Hengoed and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Ferndale |
Wi-fi | |
| Treharris |
Internet | |
| Blackwood |
Phone | |
| Pentre |
Internet | |
| Tonypandy |
Community Discussion
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BT (British Telecom) Issues Reports Near Rhymney, Wales
Latest outage, problems and issue reports in Rhymney and nearby locations:
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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johnny Drama
(@johnnyD86346243) reported
@oliverclarke1 @SkyHelpTeam @bt_uk Once they sign you up #Sky don’t care about customer services weather it’s for broadband or tv. They’re always extremely busy #parasites rather pay the extra elsewhere
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Scott Davis
(@ScottDavis23) reported
@btsport commentary team have got this Cresswell decision badly wrong. Moving towards goal, in possession of ball, not looking for contact. Simply pulled down by Cresswell, poor from the latter. Dembele wink, the narrative they’re trying to force here. Poor. @btsportfootball
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Steve The Average Gamer
(@stevecurtis_85) reported
So my contract with @bt_uk broadband is finally coming to an end after they renewed my contract without my permission, failed DPA doing so, and constant drop out outs in service, and upload speeds that have literally halved over the past 2 year.
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Mark McDougall
(@noodlesmuirend) reported
@btsport Why am i paying you money to listen to that ******* idiot Craigan on comms? Not got a ******* clue!!!
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DT
(@rethanon) reported
@btsport @btsportfootball problem with having ex-players as pundits, they really can’t see past their blind allegiance. Happy West Ham still have a chance to go through, gotta support the English teams but that was so clearly a red card it’s ridiculous to be arguing it
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💜Me💜
(@GemzA87) reported
@bt_uk Hi I’m with shell energy broadband but BT open reach provide the lines for this and I’ve checked down detector which states problems in Wirral areas can you confirm please ?
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🅣🅞🅜🅜🅨 🅑🅡🅐🅩🅘🅛
(@tommybrazil_) reported
@bt_uk can you let me know if their is problems in my area please 🙏 solid orange light for the last 30 mins
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Chris,,,,
(@pidgpie) reported
@virginmedia any red button app issues youtube BTSport red button crash tivo box had to power cycle box message installed new software all box settings have gone favs etc new message shows will not record error M59 connect to virgin servers done that still get shows wont record
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Marcus Peake
(@MarcusJP1990) reported
Is anyone else having issues with the BT app on a PlayStation?? Buffering constantly. @btsport @btsportfootball
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JAMES
(@jamesJRTerrier) reported
@EE had one of your mini hubs sent to me through @bt_uk and it was brilliant. Unfortunately i woke up Sunday morning and no broadband. By the time i received it Monday my broadband was back. Bt want it back. If its goes down again the hub would already be with me without waiting