BT (British Telecom) outages and service status in Rhymney, Wales

Problems in the last 24 hours in Rhymney, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhymney, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rhymney, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cwmbran, Bargoed, Pontypridd, Mountain Ash, Blackwood, Aberdare, Pontypool, Hengoed, Tonypandy, Treorchy, and Merthyr Tydfil.

City	Problem Type	Report Time
Cwmbran	Internet	7 hours ago
Bargoed	Internet	3 days ago
Pontypridd	Internet	4 days ago
Mountain Ash	Phone	15 days ago
Blackwood	Internet	15 days ago
Pontypridd	Wi-fi	22 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Rhymney, Wales

Latest outage, problems and issue reports in Rhymney and nearby locations:

• 
  Citrus Arts UK (@CitrusArtsUK) reported 48 seconds ago from Pontypridd, Wales

  @btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.

• 
  Citrus Arts UK (@CitrusArtsUK) reported 7 minutes ago from Pontypridd, Wales

  I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.

• 
  Gavenny Baggie (@R_Bradley_WBA) reported 9 minutes ago from Abergavenny, Wales

  @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

• 
  Dave Maydew MW0DCM (@dave_maydew) reported 12 minutes ago from Tylorstown, Wales

  @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

• 
  Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported 17 minutes ago from Aberdare, Wales

  Really great service from @bt_uk today. Don't want to tweet only when it's negative.

• 
  Sam Smith-Higgins (@SamSmithHiggins) reported 17 minutes ago from Henllys, Wales

  Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

• 
  Dai Williams (@Dai_ssrs) reported 18 minutes ago from Pontypool, Wales

  Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

• 
  Owen (@Owen_Jenkss) reported 19 minutes ago from Risca, Wales

  @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

• 
  JJ 🐧 (@Cobblerja) reported 27 minutes ago from Brynmawr, Wales

  @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

• 
  Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported 30 minutes ago from Merthyr Tydfil, Wales

  @bt_uk is there an issue with full fibre broadband in the south wales area?

• 
  Tom Neville (@TNevillee) reported 35 minutes ago from Trethomas, Wales

  @bt_uk Your wifi is absolutely ******* shit, thanks

• 
  Sam 💕🦥💕 (@Sammy78avfc) reported 36 minutes ago from Ebbw Vale, Wales

  Who are the commentators on BTSport? Absolutely awful

• 
  Dave Maydew MW0DCM (@dave_maydew) reported 36 minutes ago from Tylorstown, Wales

  @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

• 
  Tom Neville (@TNevillee) reported 38 minutes ago from Trethomas, Wales

  Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

• 
  Nickynackynoo (@nicnacnoopixs) reported 40 minutes ago from Trethomas, Wales

  So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

• 
  Rob S Photography (@photographyrsp) reported 42 minutes ago from Porth, Wales

  Dear @bt_uk It has been over week since I’ve had a mobile signal at home! My postcode is CF39 9HL - I had to find out for myself that maintenance is being carried out to rectify a problem, what’s happening now? Also, will I get a refund? Thank you!

• 
  LeftofCentre (@NorthGwentBlue) reported 45 minutes ago from Argoed, Wales

  @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

• 
  Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported 46 minutes ago from Newbridge, Wales

  @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

• 
  Serian Ganesh (@Serian_G) reported 47 minutes ago from Merthyr Tydfil, Wales

  Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

• 
  Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported 52 minutes ago from Merthyr Tydfil, Wales

  @bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deborah Sacks (@deborahsacks) reported 3 minutes ago

  Oddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE

• 
  WJBBrown (@WarrenBedeBrown) reported 3 minutes ago

  @btbusinesscare Disappointing to hear you are penalising loyal customers for paying slightly late. Most of the Country, especially small businesses are struggling and yet if you are late with your bill payment, you charge loyal customers £40. Hidden in your T&C's. Terrible.....

• 
  Andy Mich (@MrAndyMich) reported 7 minutes ago

  @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.

• 
  AP Rhondda (@ae_parry) reported 10 minutes ago

  @btbusinesscare Another week and another attempt to get BT issues sorted. Just absolutely incapable. Everything has to be done Chat. I am sure I wil gte an agent within the next hour who will be absolutely useless and just fob me off again.

• 
  Andrew Farrow (@Farrowmagic) reported 15 minutes ago

  @btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…

• 
  Man Savings (@man_savings) reported 18 minutes ago

  @btbusinesscare - Could someone call me ref complaint imp-161434053 Currently 1 hour and 20 minutes into and online chat and getting absolutely nowhere.

• 
  Trainstation Fitness (@tsfitness2) reported 18 minutes ago

  We’re really sorry to all our customers affected by the ongoing internet outage. Our service has been disrupted and, despite relying on BT Business for support, we’ve been left without the help we urgently need. We know this has caused frustration and inconvenience @bt_uk

• 
  Schmemm25 (@EmmaHarveyy25) reported 20 minutes ago

  @bt_uk BT says no issue on the network yet our mobiles cannot access our home broadband. So frustrating. So much for hi-speed fibre. Time to move supplier

• 
  The Evolution Of Life (@TEOL85) reported 21 minutes ago

  @bt_uk . Do your job and fix it if it was a dodgy untested update send the routers a new one tonight 0:00-6:00 to sort out the issue or if it's your exchanges end fix it there or if you can fix it remotely just do it but fix it what if our phone lines go out on an important phone call

• 
  chris curtis (@krustykriss) reported 22 minutes ago

  @bt_uk my phone line to my house from the telegraph pole has been damaged and is hanging down really low to the ground can you send an engineer to reattach it asap