BT (British Telecom) Outage Report in Rhymney, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rhymney, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhymney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Rhymney, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cwmbran, Tonypandy, Pontypridd, Merthyr Tydfil, Ferndale, Treharris, Blackwood, Pentre, Aberdare, Ebbw Vale, Newbridge, Blaina, Porth, Abertillery and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cwmbran |
Wi-fi | |
| Tonypandy |
Phone | |
| Pontypridd |
Internet | |
| Tonypandy |
Internet | |
| Merthyr Tydfil |
Internet | |
| Pontypridd |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Rhymney, Wales
Latest outage, problems and issue reports in Rhymney and nearby locations:
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
@bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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Hilary Hendy🏴
(@hilaryhendy) reported
from
Aberdare, Wales
Really great service from @bt_uk today. Don't want to tweet only when it's negative.
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan
(@Jonatha93928213) reported
@bt_uk @Tech4GoodAwards @MarcAllera Bt engineer disconnected us on Thursday lunchtime,I phoned Thurs...no phone no Internet...I live in the middle of nowhere with my 11 year old son,been told it will be fixed on Monday evening,maybe how do we phone the fire brigade etc? Barley a mobile signal, what if an emergency?
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La Cucina Di Mamma
(@cucina_waterloo) reported
@btbusinesscare They keep telling us that an engineer will be attending to sort out the problem in all 3 of our restaurants but no one turns up. When we call back we get told to wait longer and we do wait but no one turns up
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JessicaLHarrison
(@jess_dubbs) reported
@bt_uk Yes I do, and followed the tips given in a text that was sent. The signal is still poor but unfortunately I haven’t been able to ring anyone as I’ve been working. Thanks for checking in - I will call BT for more assistance when I can!
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Phil
(@Phlz) reported
@bt_uk My BT app says no issues, website says problems with broadband and TV. Which is correct? All Internet TV channels not working but dunno if its a box issue or service issue
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danbriant
(@danbriant) reported
I find it so funny that the new build house right next to a @bt_uk exchange in #headcorn, as in NEXT DOOR and the best they do is 15down.... Then come along @TrooliFibre and say we got fiber in the road! Sort ya crap out BT! Utter shambles. If they can do it why can you?
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Lily
(@YouKnowLily_) reported
@bt_uk getting sick of lying nearly £80 a month for my broadband to fail multiple times a day which means I also lose half of my tv channels including the sport package which is incredibly expensive on its own
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Joe: Skiving ≥ 2 metres 🇪🇺
(@Civvy_Joe) reported
@bt_uk And can someone please call me? This is just stupid.
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FunsizeLo'
(@Loissssss) reported
@bt_uk ‘apparently’ according to your team member or colleague, an order which I have already received the equipment for has not gone through. Forget the internet. I am now left without a working phone line. How do you suggest I call emergency services if required?
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Phil
(@Phlz) reported
@bt_uk Ethernet. Tried all the reset/wire changing/retuning methods as directed by chat and they are sending a new box but like I said your website says there is issues but app says everything is fine.
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Jonathan
(@Jonatha93928213) reported
@bt_uk @RobbieSavage8 @julesbreach Bt engineer disconnected us on Thursday lunchtime,I phoned Thurs...no phone no Internet...I live in the middle of nowhere with my 11 year old son,been told it will be fixed on Monday evening,maybe how do we phone the fire brigade etc? Barley a mobile signal, what if an emergency?