BT (British Telecom) Outage Report in Rhymney, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rhymney, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhymney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Rhymney, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Ferndale, Bargoed, Ynysddu, Treharris, Tredegar, Pontypridd, Mountain Ash, Pontypool, Cwmbran, Porth, Ebbw Vale, Tonypandy and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Ferndale |
Wi-fi | |
| Bargoed |
Internet | |
| Ynysddu |
Internet | |
| Treharris |
Total Blackout | |
| Tredegar |
Internet | |
| Pontypridd |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Rhymney, Wales
Latest outage, problems and issue reports in Rhymney and nearby locations:
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Hilary Hendy🏴
(@hilaryhendy) reported
from
Aberdare, Wales
Really great service from @bt_uk today. Don't want to tweet only when it's negative.
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Johny Bines
(@SirJohnyBines) reported
@England @bt_uk @_DeclanRice All that is needed dont need kalvin in the middle with him! (Not saying Kalvin is crap before all the leeds fans come hunting) but Rice is an overall better player!
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Anthony W Hague
(@WarrenHagueF1) reported
@bt_uk No its fine it was a virgin issue with their Go app
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Hayley Jade
(@jayleyhade) reported
@bt_uk no internet for a week since we upgraded to your ‘4g smart hub’ and hybrid connect device!!We have called 23 times but still no connectivity. They’re awful, steer clear!!Worst customer services, apparently they can’t find our account but they can take the direct debit ok!!
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Deru Anding
(@Deru_DAA) reported
Omg @bt_uk internet WiFi is off again. Never stop. What is going.
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D
(@dr1141) reported
@ChristinaUwins @bt_uk It's, down in E1 and City of London too. Three is absolute shite now. I guess China is, pressurising its Hong Kong owners to screw Britain?
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explainingthesituation
(@explainingthes1) reported
@bt_uk my leg has been cut off and I am bleeding to death I am also being brutally mauled by a bear and pecked by a chicken please help
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Adam Southward 🔶🇪🇺
(@Adam_Southward) reported
@bt_uk Cheers for the quick response. Unfortunately doesn't really resolve the issue as I'd like. Thanks for looking into it though.
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Adam Southward 🔶🇪🇺
(@Adam_Southward) reported
Hi @bt_uk It's been ten days since I raised an issue with you and I've heard nothing back, other than an acknowledgement of the complaint, saying you're "looking into it" and will "contact me soon." As a long term customer of yours, is this really acceptable customer service?
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James Kent
(@jameskent1991) reported
@bt_uk Wash Common in Newbury, Berkshire has been plagued with broadband outages for 72 hours now. When is this issue getting resolved? I am unable to work!!!
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explainingthesituation
(@explainingthes1) reported
@bt_uk @mitchy1878 At what point did Mitch ask you for help