BT (British Telecom)

BT (British Telecom) Outage Report in Rhymney, Caerphilly County Borough, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Rhymney, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhymney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Rhymney, Caerphilly County Borough, Wales 01/23/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rhymney, Caerphilly County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bargoed, Cwmbran, Porth, Ferndale, Pontypridd, Pontypool, Ebbw Vale, Tonypandy, Aberdare, Merthyr Tydfil, Treharris, Blackwood, Pentre, Newbridge and Blaina.

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City Problem Type Report Time
United KingdomBargoed Internet
United KingdomCwmbran Internet
United KingdomPorth Phone
United KingdomFerndale Internet
United KingdomPontypridd Wi-fi
United KingdomCwmbran Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Rhymney, Wales

Latest outage, problems and issue reports in Rhymney and nearby locations:

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Just messaged but I would still like to cancel at this point

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • WPTutz WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • NorthGwentBlue LeftofCentre (@NorthGwentBlue) reported from Argoed, Wales

    @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

  • Dai_ssrs Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • Cobblerja JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales

    @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, Wales

    Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nigelreynolds Nigel Reynolds (@nigelreynolds) reported

    @Ofcom we are having serious issues with @bt_uk they ahe failed to install our broadband and they have told us we would be contacted to discuss this on each of the last three days but they have not contacted us. What action can be taken against @bt_uk for this.

  • MoistSausage14 👊 (@MoistSausage14) reported

    @btsport should be ashamed of the quality of service for this #WorldSeniorsDarts I’ve never seen such a terrible set up. The players and fans deserve much more. #btsport

  • King_CJK Chris (@King_CJK) reported

    @bt_uk It is. Done that with @SkyHelpTeam. Now @bt_uk Openreach need to look into this issue in York YO31 and YO24 at least otherwise it will have a load of engineers booked via Sky

  • King_CJK Chris (@King_CJK) reported

    Issue with @SkyUK in York. It seems everyone needs to register this so that @SkyHelpTeam can log visits from @bt_uk and then BT Openreach may action doing something. Sky Tech tel no to follow

  • DavidBurgess73 David Burgess (The Legal 500) (@DavidBurgess73) reported

    Congrats @bt_uk who, despite promising to fix on Friday, have left my 86 dad with Alzheimer’s and reliant on Lifeline linked to WiFi, without any phone service.

  • chloeannelillia chloé (@chloeannelillia) reported

    ******* tree has fallen on the phone line outside so can’t get any wifi or reception, the @bt_uk troubleshooter is sending me round in circles and barely get 3G here @O2 zero signal had to go up the road to send this tweet absolutely useless companies pair of you.

  • lizzihill Lizzi Hill (@lizzihill) reported

    @bt_uk They don’t seem to be able to connect any devices or get any signal.

  • RobVWr32 Rob 💜 (@RobVWr32) reported

    @bt_uk Any tips on a better WiFi signal. Got an electric car which doesn’t pick it up on the drive outside

  • GeeCeeEmm gcm (@GeeCeeEmm) reported

    @btsport Why is the sound quality so poor?

  • NYLonGirl NYLonGirl “A lawyer over a liar, always” (@NYLonGirl) reported

    Dear @btbusinesscare @BTBusiness I ordered mobile wifi for my company few months ago. You NEVER delivered the gadget, which I wrote to you about several times. Kept sending me bills, then four figure “final bill” and now passed it on to a debt collector. Incompetent or crooks??