BT (British Telecom) Outage Report in Rhymney, Caerphilly County Borough, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rhymney, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhymney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Rhymney, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypool, Cwmbran, Pontypridd, Ebbw Vale, Porth, Tonypandy, Aberdare, Merthyr Tydfil, Ferndale, Treharris, Blackwood, Pentre, Newbridge, Blaina and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Total Blackout | |
| Cwmbran |
Internet | |
| Cwmbran |
Internet | |
| Pontypridd |
Internet | |
| Pontypridd |
Internet | |
| Cwmbran |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Rhymney, Wales
Latest outage, problems and issue reports in Rhymney and nearby locations:
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Damian 🏳️🌈🇪🇺
(@damo_sheff) reported
It is absolutely ridiculous that in 2022 there are still parts of the UK mainline rail network (therefore parts of mainland UK) that you still can’t get a mobile phone signal! Come on @bt_uk @networkrail sort it out! 😡
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Sarah Jayne Davies
(@Sjd_22) reported
Dear @bt_uk My broadband & phone service with you started today which is great as otherwise, my day has been a disaster. Do you know of any cases of an #AlexaDot not working with your routers? My PC died, so I can not access my router but it is working. Thank you. Sarah
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Pamela Duncan
(@PamelaDuncan) reported
@bt_uk what a joke. It's been nearly two weeks and I'm still without internet. You keep telling me it's a problem with the line, you say you resolved it and it's still not working. I keep asking for a engineer to come to the house but you keep telling me no. Why can't you fix it
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Gess Puglielli
(@GessDesigner) reported
Trapped into a contract with actual criminals. That’s how I feel being a @bt_uk customer. 🤮
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Woof woof😎
(@mhigg74) reported
@bt_uk @Anth0nyThornton There's nothing on your website that states you cannot cancel ur contract but there will probably be a charge.
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L C
(@l44ryc) reported
@bt_uk as a broadband customer, I'm trying to purchase a ps5 on your website, I've logged into mybt account but the only offers I see are to get TV offers. How do I get a code to purchase a ps5?
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Simon Hartnell
(@simon_hartnell) reported
@bt_uk I would like to cancel my engineer visit next week as I no longer need it. Can I cancel online as have no phone access at the minute, Thanks
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Tony Jones
(@acjones1960) reported
@btbusinesscare Good morning have no Bis phone line reported 24/6. Fault 1-109845721. Nothing. Report as a complaint 27/6 IMP-109856798. Nothing heard. Poor mobile reception. Can you help please?
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Ben Carr
(@DoctorBenjy) reported
Just want to thank @BT_UK for there support in pranking @WorkTheSpace for 2 weeks and then fixing his internet just in time for the next @TheFMShowdown Cheque is in the post. I'd email it, but I'm not 100% you'd get it 💙
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Stuart Rowlands
(@StuRowls) reported
@bt_uk hi, just had a call from 07857 906161 claiming to be bt and discussing my router replacement due to poor speed! Obviously a scam, but thought i’d let you know in case theres something you can do to stop other people getting calls.