BT (British Telecom) Outage Report in Rhymney, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rhymney, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhymney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Rhymney, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bargoed, Pontypool, Treharris, Cwmbran, Porth, Ferndale, Pontypridd, Ebbw Vale, Tonypandy, Aberdare, Merthyr Tydfil, Blackwood and Pentre.
| City | Problem Type | Report Time |
|---|---|---|
 Bargoed |
Internet | |
| Bargoed |
Internet | |
| Bargoed |
Internet | |
| Bargoed |
Internet | |
| Bargoed |
Internet | |
| Bargoed |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Rhymney, Wales
Latest outage, problems and issue reports in Rhymney and nearby locations:
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Hilary Hendy🏴
(@hilaryhendy) reported
from
Aberdare, Wales
Really great service from @bt_uk today. Don't want to tweet only when it's negative.
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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AJ Rochester
(@AjRochester97) reported
UK sports channels need to do better. It’s the playoffs for **** sake ! One game or 2 a night don’t count it!!! But if it’s football it’s there for everywhere to see. Paying monthly for @SkySports and @btsport needs to be better . Joke ting
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Hayden. HJB9
(@Ripureii) reported
@bt_uk why am i getting good speeds but a 189 ping? Never had an issue like this before. Wired connection by the way.
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Kimani
(@kicophony) reported
@England @bt_uk Idk why ppl are calling Saka’s goal “a tap in” that was a ridiculously difficult angle. He could have EASILY missed that. I can tell most of you either have agendas or have never played football a day in your lives.
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Dr Rima Saini-Thakor 💙
(@RimaSaini3105) reported
@bt_uk when are you going to sort out the broadband service outage in AL1, it's been 36 hours and I'm losing the will to live and ability to work
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Andy Gott
(@gottlegend) reported
@England @bt_uk The poor cameraman
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Angharad Roberts
(@HaradRoberts) reported
@bt_uk £416 cancellation fee???? Absolutely awful ‘service’ and then charged for the month after I’m not even using it. No way out, they hook line and draw you in creating new contracts for a small amendment to your contract and draw out a new 2 year contract Will never use BT.
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Big Serge
(@AmBigSerge) reported
@England @bt_uk Grealish. However it's been a very low bar. Off to support Scotland for the Euros. Southgate Out.
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captz
(@captz6) reported
@bt_uk - good morning. My BT internet is down and I work from home. Please help. Need to login soon at 6
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NEGeocachingSupplies
(@NE_Geocaching) reported
@bt_uk Yes of course it does that why we tried it with 4 hubs. Hub 7 and discs don’t work in house 1 and they don’t work in house 2 either. Don’t promise what you can’t achieve @bt_uk are very good at that & letting customers down..OWN IT! DEAL WITH IT! SOLVE IT! Is not in BT vocab!
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Future
(@UseBy2022) reported
@bt_uk @LiamJPalmer @andrewrobertso5 To be honest the aggression shown by footballers and their fans on and off the pitch is a far bigger problem than hurty words online.