BT (British Telecom)

BT (British Telecom) Outage Report in Rhymney, Caerphilly County Borough, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Rhymney, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhymney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Rhymney, Caerphilly County Borough, Wales 02/18/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rhymney, Caerphilly County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bargoed, Ynysddu, Treharris, Tredegar, Pontypridd, Mountain Ash, Ferndale, Pontypool, Cwmbran, Porth, Ebbw Vale, Tonypandy and Aberdare.

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City Problem Type Report Time
United KingdomBargoed Internet
United KingdomYnysddu Internet
United KingdomTreharris Total Blackout
United KingdomTredegar Internet
United KingdomPontypridd Internet
United KingdomBargoed Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Rhymney, Wales

Latest outage, problems and issue reports in Rhymney and nearby locations:

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, Wales

    Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • Dai_ssrs Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • WPTutz WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • agencydoctor Richard Houghton (@agencydoctor) reported

    @bt_uk I appreciate that you don’t give a **** but after holding in five different calls - cut off twice and called a liar by k e of your team - I have no answers as why you have cut me off. One less customer as of Monday.

  • phatbloke117 Chris Sole (@phatbloke117) reported

    @bt_uk if anyone is thinking of joining BT please don't. They can't deliver what they say they can. There whole house WiFi is a joke it does not work. The halo 2 is a ripoff and not worth the money. When you have trouble not much help,so if you need broadband look some elsewhere

  • Alex_Mills1 Alex (@Alex_Mills1) reported

    @bt_uk please could you help me with my new order/set up, I have broadband but I am still waiting for my phone line to switch over, it’s a bit of an unusual circumstance, and I tried to call yesterday but couldn’t get through

  • gailart61 @gailart61 (@gailart61) reported

    Yaaaay @bt_uk Another 30 minutes of life I'll never get back because of BT. ANOTHER FAILED LOGIN, ANOTHER password reset, several in fact since I rejoined, what is WRONG with you? Its the most frustrating system on the Internet. Make it easier FFS . . Or I'll have 2 bin u

  • mckinsella MCK (@mckinsella) reported

    @TheVirtualPubQ1 @bt_uk please save the virtual pub quiz. Fix his broadband, the whole country needs his. Give him business broadband for the sake of the country!!

  • BackboxWilly Backbox Willy (@BackboxWilly) reported

    And the award for worst service provider goes to @bt_uk for accidentally cutting of my parents connectivity until the 18th of December while they’re trying to arrange my grandmothers funeral 🤬 #bt @MoneySavingExp @MartinSLewis

  • CHumiliation Aiden Hawdon (@CHumiliation) reported

    For over a month my BT Broadband has been dreadful: poor latency and sub 24mbps download speeds. For the last 5 days it has been on and off endlessly. @bt_uk i pay £50+ for 63/72mbps speeds and I don't get close or even get broadband. Can't wait for VirginMedia to be in my area.

  • ricospurs2 Rico (@ricospurs2) reported

    @bt_uk my Wi-Fi goes down when I use the treadmill. Any ideas how to resolve?

  • Balandharqueen Ogre battle (@Balandharqueen) reported

    @bt_uk Hi I have seen that how do I get a username please I am not a BT customer does that matter

  • craig142 craig (@craig142) reported

    @bt_uk can you assist Jays virtual pub quiz with his internet, he is shouting out for help and not sounding good for BT as there are thousands logged on and his BT internet is letting him down. Not good press for us at BT