BT (British Telecom) Outage Report in Rhymney, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rhymney, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhymney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Rhymney, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Tonypandy, Merthyr Tydfil, Pontypridd, Ferndale, Treharris, Blackwood, Pentre, Cwmbran, Aberdare, Ebbw Vale, Newbridge, Blaina, Porth, Abertillery and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
Internet | |
| Merthyr Tydfil |
Internet | |
| Pontypridd |
Internet | |
| Ferndale |
Wi-fi | |
| Treharris |
Internet | |
| Blackwood |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Rhymney, Wales
Latest outage, problems and issue reports in Rhymney and nearby locations:
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rafael Miranda
(@rafaeljamiranda) reported
@bt_uk I have a clause in my contract that says I will never pay more than a new customer when renewing my contract, guess what? Spoke to different people and no one could offer me the same deal as new customer. Welcome @SkyUK
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mark
(@thebigm76) reported
@bt_uk My Wi-Fi has been terrible since I got a new router I asked bt for another they said no the router is working fine there’s no problems with broadband when they did a line check and checked my service
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Laura Alice
(@Lauraalice85) reported
@bt_uk phone line down, can you tell me what number to call please? Or tell me if any problems in Carlisle, this is day 3 now
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Alan Pirie
(@dabhandracing) reported
@bt_uk hi the internet is down in post code AB15 8 TQ WHEN will it be fixed. Alan
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Gallagher
(@MJPGallagher) reported
So @bt_uk sent a new router but the Internet still cuts off multiple times a day, rang them up and they told us, well it just happens, you'll have to live with it. Also want £280 to cancel the contract, so we can go with another ISP to have working Internet.
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Mesha :)
(@MeshaDollxo) reported
Actually cannot believe how rude @bt_uk are! Pissed off is not the right phrase. I'm fuming!
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Thom Collyer
(@collyer_thomas) reported
@bt_uk BT Openreach is down again in Brighton and has been since yesterday so we’ve had next to no WiFi. When will it be back up and running?
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mark
(@thebigm76) reported
@bt_uk @BTCare BT Wi-Fi is terrible it improved for about 2 weeks after I threatened to leave bt now it’s so bad I need to tether my iPad to my mobile hotspot and use mobile data just to watch a 4 minute YouTube video! Utter **** service!
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The Brit-ish R
(@MiraSebastian) reported
@mrjakehumphrey @btsport @ChampionsLeague I cancelled my subscription because there’s a 5 second sound delay each time I watch a match. Otherwise it’s great viewing but £25 per month for an out of sync sound isn’t worthit. I understand others have the same problem in the BT forums I’ve searched.
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Sean
(@CptSean24) reported
@UtdMiII @bt_uk 10 hours? Our Internet has been almost nonexistent for over a week. BT are the worst provider in the UK, plus their customer service is the worst I've seen. They be like we'll call you back. They don't call back and we call back and they say they have no record of us calling.