BT (British Telecom) Outage Report in Rhymney, Caerphilly County Borough, Wales
Why is my BT (British Telecom) service not working?
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Rhymney, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhymney, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Rhymney, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Aberdare, Pontypool, Hengoed, Blackwood, Tonypandy, Treorchy, Merthyr Tydfil, Cwmbran, Ferndale, Bargoed, Ynysddu, Treharris, Tredegar, and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd
|
Wi-fi | 5 days ago |
|
Pontypridd
|
Internet | 10 days ago |
|
Aberdare
|
Wi-fi | 12 days ago |
|
Pontypool
|
Phone | 15 days ago |
|
Pontypridd
|
Internet | 17 days ago |
|
Aberdare
|
Phone | 18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Rhymney, Wales
Latest outage, problems and issue reports in Rhymney and nearby locations:
-
WPTuts (@WPTutz) reported from Pontypool, Wales@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
-
Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
-
Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
-
Nickynackynoo (@nicnacnoopixs) reported from Trethomas, WalesSo after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
-
Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, WalesWho are the commentators on BTSport? Absolutely awful
-
Tom Neville (@TNevillee) reported from Trethomas, WalesBT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
-
Don Maidment (@DonKiano) reported from Maesycwmmer, Wales@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
-
JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
-
Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Just messaged but I would still like to cancel at this point
-
Ondine (@ondineb) reported from Ferndale, Wales@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
-
Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
-
Tom Neville (@TNevillee) reported from Trethomas, WalesHonestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
-
The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
-
Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, WalesShocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
-
Ondine (@ondineb) reported from Ferndale, Wales@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
-
Owen (@Owen_Jenkss) reported from Risca, Wales@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
-
Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
-
Ondine (@ondineb) reported from Aberaman, WalesI still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
-
Dai Williams (@Dai_ssrs) reported from Pontypool, WalesDid Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
-
Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Shaun Bannister (@twoforty) reported@primevideouk football coverage awful...🤬🤬 keeps buffering, jumping and even stopping.... get your streaming sorted... no problems all day with sky and BTsport !!! #AmazonPrime
-
✨Míkëyŷ⚡ (@Mikeyy_Oliver) reported@mariebudgie1 @bt_uk Yeah BT broadband is awful, don’t know how they go around saying the best in U.K. etc.
-
RyanDrinkwater (@RyanDrinkwater2) reported@wilxywoo @EE @btsport Snap and they said on live chat no one has complained about it. Also that I’ve never had BT on my account. So they offered me 3 months 3 but got to register for it. I’m waiting to see if my app works again first
-
Elizabeth Sawyer (@elvistheterrier) reported@bt_uk finally got fibre for broadband in my area after 14 years of really crap connection. Went to upgrade to find out I pay £20 more for my loyalty than new customer.
-
David Hill (@Hillatron84) reported@AmazonHelp I don’t have the problem, Amazon has the problem. Once again not being able to deliver a quality product, unlike @btsport or @SkySports
-
Jim Newcomb (@JimNewcomb7) reported@PrimeVideo So, tried a film - Serious Man, no trouble playing at all. No buffering. Liverpool game - no picture. What a pity this wasn’t on BTSport - watched yesterday - no issues. Amazon Video Football - just NOT WORKING!! STILL NO PICTURE, KEEPS DROPPING OUT. Radio 5Live 👍
-
Ashley Carter-Knowles (@Ashley_Knowles3) reported@npage88 @primevideosport @btsport But even the HD on sky is ten times better than this. When the stream is working the picture is still awful, it’s so grainy. Sky isn’t cheap but it’s worth the money, or Atleast it would be if they had all the games.
-
Molly (@kb_molly) reported@bt_uk our WiFi is shocking it only work on the ground floor of our house when upstairs it extremely weak and slow sort it out
-
Ben Sewell (@mrbensewell) reportedI pay a total amount of £58 a month for live football to @btsport and @NOWTV. Never had issues streaming using these services. Ironically, as an Amazon Prime customer I have bonus of them broadcasting a game not covered. Disappointing @primevideosport
-
Lucy (@thelibranOX) reported@Spencer938 Bad commentary. But not as bad as Steve Mac on BtSport