BT (British Telecom) Outage Report in Rhymney, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rhymney, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhymney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Rhymney, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Porth, Ferndale, Pontypridd, Cwmbran, Pontypool, Ebbw Vale, Tonypandy, Aberdare, Merthyr Tydfil, Treharris, Blackwood, Pentre, Newbridge and Blaina.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Phone | |
| Ferndale |
Internet | |
| Pontypridd |
Wi-fi | |
| Cwmbran |
Total Blackout | |
| Pontypool |
Total Blackout | |
| Cwmbran |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Rhymney, Wales
Latest outage, problems and issue reports in Rhymney and nearby locations:
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ant Northgraves 🏴
(@AntNorthgraves) reported
@bt_uk I did a factory reset, and even left it turned off overnight. It has improved slightly, but still bad in patches
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lee hunter
(@leeh24) reported
@bt_uk I can’t call as there is no signal at all on the phones. It’s completely stopped at same time. We are using Wi-Fi in a cafe!! Do bt mobile not use twitter ?
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VolcanicAsh
(@VolcanicAsh84) reported
@bt_uk Hi I’m abroad at the moment and my SIM card is no longer Connecting. I have no way to call BT. The live chat service is closed. I really need some help
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Toni Galloway
(@tig1985) reported
Getting so fed up with BTTV @bt_uk, try to watch things and get the same pathetic message about BT box and broadband hub but yet had no issues watching apps, from the BT Box
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Jamie Greenley
(@jamiegreenley) reported
@bt_uk Internet is that slow I crnt stream anything, Netflix, amazing ect, even on my phone it just freezes every 8 seconds while it buffers, been like this on and off for weeks, tried on the phone and on chat to get some help but nothing they ever did worked and just got fobbed off
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lovelife21
(@nattynats1) reported
@Ofcom my WiFi has not been working since 25 Jan 23 and @bt_uk are giving me the run around, can you help?
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Ramon Max John Gamma
(@Gamma239) reported
@btsport Hi, whilst watching live football on BT Sport on the app on a Samsung TV there is a significant delay, up to a minute or two. Can you please fix this to make it as close to live footage as possible.
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Cowhead_87
(@GW020187) reported
@btsport I've paid for a rolling subscription but when I try to log in on the app or xbox app its says there isn't an active subscription Can you help please?
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Brad
(@OverratedBrad) reported
@bt_uk hi there, my broadband is currently down and have no wifi in the house
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Andy Neale 🤷
(@whizzyfinger) reported
@pigsonthewing @bt_uk I used to work for BT pay phones in the 90’s. Broken glass could be reported anytime and We were often called out 24/7 to make it safe. Public Liability & risk of injury to public the main reason. Modern BT is unfit for purpose.