BT (British Telecom) Outage Report in Rhymney, Caerphilly County Borough, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rhymney, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhymney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Rhymney, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Porth, Ferndale, Pontypridd, Cwmbran, Pontypool, Ebbw Vale, Tonypandy, Aberdare, Merthyr Tydfil, Treharris, Blackwood, Pentre, Newbridge and Blaina.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Phone | |
| Ferndale |
Internet | |
| Pontypridd |
Wi-fi | |
| Cwmbran |
Total Blackout | |
| Pontypool |
Total Blackout | |
| Cwmbran |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Rhymney, Wales
Latest outage, problems and issue reports in Rhymney and nearby locations:
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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jimbo
(@pies61187) reported
@redronzo @btsport The other guys just clearly hate us and it comes across bitter. Jenas and mcmanaman should never commentate on our games it ruins it.
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ter gallagher
(@terragher) reported
@bt_uk Guilt tripping parents is bad enough. But from the company that gave me the worst broadband service I've ever had it's particularly annoying. Never did get the speeds or the £100 I was promised.
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Sam Jones
(@samj0606) reported
@btsport have you got a help support on Twitter? Or a link to support please
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Еcсentric
(@rzEccentric) reported
@taiintsy @bt_uk i thought i was the only person having problem
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brett
(@tatathom) reported
@GaryLineker watching @btsport is she sitting down or is that the height difference ?! Lol
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Matt
(@mattthomas0479) reported
Hey @virginmedia any reason that @btsport 2HD is a really poor quality tonight, screen keeps pixelating and we seem to have another channel coming through in the pixelation
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Sarah Jones
(@sarahhtfc) reported
Idiot of the week ...goes to my Husband! He sat and watched 66 mins of the #ManUtd match....I said “Allan it’s 0-0” he’s said “no it’s not it’s 3-0 Utd”....the idiot had only clicked on the wrong link on @btsport online and was watching back last weeks game in Turin!! No words!🙄
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James Yates
(@j18myy) reported
@bt_uk ref VOL013-566127078502 I’ve had one missed call with no VM to my complaint - can I be assured you’ll attempt again?!
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Ruth 🏴🌹🏳️🌈☮️🐱📻🎭
(@willowbotanics) reported
@pollyrowena @bt_uk @allerdale Just wondered if they knew whether or not ****** landlord had a legal right to take back the line, and if CA could help if they didn't know. Because if he doesn't, they can get a new provider contract. You never have to tell your current firm you're leaving.
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Reg *****
(@RegHoare) reported
@bt_uk my 94 year old neighbour's phone and broadband have been down for a week, these are her lifelines; she says no one at BT has got back to her resolve this unsatisfactory situation. What can you do to help her please?