BT (British Telecom)

BT (British Telecom) Outage Report in Rhymney, Caerphilly County Borough, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Rhymney, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhymney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Rhymney, Caerphilly County Borough, Wales 11/27/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rhymney, Caerphilly County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Ebbw Vale, Pontypridd, Cwmbran, Newbridge, Blaina, Porth, Treharris, Abertillery, Hengoed, Tonypandy, Pontypool, Aberdare, Treorchy, Bargoed and Blackwood.

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City Problem Type Report Time
United KingdomEbbw Vale Internet
United KingdomPontypridd Internet
United KingdomCwmbran Wi-fi
United KingdomCwmbran Wi-fi
United KingdomNewbridge Internet
United KingdomBlaina Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Rhymney, Wales

Latest outage, problems and issue reports in Rhymney and nearby locations:

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, Wales

    Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • Dai_ssrs Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • WPTutz WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Cocky1903 Ross Cochrane (@Cocky1903) reported

    @bt_uk you lot are hopeless. On hold for about 45 mins for some tool to answer and just say hello 20 times and hang up.

  • ChrisUnderhill Chris // My Latest Failure (@ChrisUnderhill) reported

    Hi @bt_uk, internet has gone down in Middlesbrough TS4, is anyone aware of this and is there a eta on when it is going to be fixed?

  • vibera99 Vibera99🇺🇦 💙⭐️⭐️⭐️⭐️⭐️⭐️ (@vibera99) reported

    Funny @btsport don't yap through YNWA at Celtic Park but never shut up at Liverpool

  • Pat_Carroll595 Patrick Carroll (@Pat_Carroll595) reported

    @bt_uk In touch with customer services Friday 2nd over an insane charge of £35 for my son going over his 24gb allowance by 0.3mb. Told by BT rep that we could get a better deal by switching to EE. Sims arrived today, PAC codes hadn’t been registered 1/2

  • Randomtalk99 Randomtalk99 (@Randomtalk99) reported

    @themichaelowen @btsport Another reason not to watch it, if we need to listen to you talk crap

  • GlynSanders Glyn Sanders (@GlynSanders) reported

    @RedBeeMedia @btsport Umm ok, why trail on subscription only service, why not on Terrestrial TV to begin with..?!

  • RozEddie Roz Lawrence (@RozEddie) reported

    @btsport why does your programme keep buffering? Celtic v Real Madrid? What’s the point of paying to watch football if the transmission is so poor?

  • eaitchb23 elizabeth blackburn (@eaitchb23) reported

    Furious @btsport that @RobbieSavage8 is commentating on the game tonight after such stupid decisions were made @thesilkmen for the womens team!!

  • wafcian Ian (C) 🏆🇸🇱 🇧🇭 (@wafcian) reported

    @bt_uk as someone who also works in customer service you must be hands down the worst incompetent bunch of feckless morons around, when someone rings it’s an hour wait and when you raise a fault and expect help it doesn’t arrive because you’re advisors just bullshit the customer

  • SWOLEFOCOLFO BOLFO (@SWOLEFOCOLFO) reported

    @bt_uk Scum, fix your service or stop trying to sell it. ******* scum