BT (British Telecom)

BT (British Telecom) Outage Report in Rhymney, Caerphilly County Borough, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Rhymney, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhymney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Rhymney, Caerphilly County Borough, Wales 12/07/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rhymney, Caerphilly County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Tonypandy, Cwmbran, Blackwood, Aberdare, Ebbw Vale, Pontypridd, Newbridge, Blaina, Porth, Treharris, Abertillery, Hengoed, Pontypool, Treorchy and Bargoed.

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City Problem Type Report Time
United KingdomTonypandy E-mail
United KingdomCwmbran Internet
United KingdomBlackwood Internet
United KingdomAberdare Internet
United KingdomEbbw Vale Internet
United KingdomPontypridd Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Rhymney, Wales

Latest outage, problems and issue reports in Rhymney and nearby locations:

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • WPTutz WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • Dai_ssrs Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, Wales

    Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

  • Cobblerja JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales

    @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gunnigle_alan Alan Gunnigle (@gunnigle_alan) reported

    @bt_uk I still have not had any correspondence from anyone, shocking customer service

  • TerenceNickle Terence Nickle (@TerenceNickle) reported

    @bt_uk I have a mini hub that you won’t activate for a week whilst I try and help a Ukrainian refugee family settle, I am a full package customer on my own home, can you help please? #customerservice

  • swsportsnews South West Sports News (@swsportsnews) reported

    @WalesLadiesHock @hockeymatchteas @btsport 🥰🏴󠁧󠁢󠁷󠁬󠁳󠁿🏑 you know it's a two-way street. couldn't do it without your incredible engagement and support x

  • AngelaW43359286 Angela Williams (@AngelaW43359286) reported

    @bt_uk I already have. But as BT are the main network where everyone piggy backs on I thought it would be pertinent to let everyone know who hooks onto the BT exchange.

  • Smifton3 Sam Smith (@Smifton3) reported

    @bt_uk I sent a complaint in about being missold a product for a small business..... a whopping piece of kit for £800 a month - for a business with 3 computers which still didn't solve the issue presented, and I am yet to hear anything back? It's been months now.... @Ofcom

  • Keifski Craig Keith (@Keifski) reported

    @bt_uk Hey Team - Internet is down in BH24 and confirmed by your service checker. Is there a wider network issue, or is isolated to Ringwood?

  • msp_mr_ marcus pip (@msp_mr_) reported

    @bt_uk Good morning hope you are well on this exceptionally hot day The service check says no issues on my service yet I still hove no broadband or phone service

  • UselessLuke UselessLuke (@UselessLuke) reported

    @BradSRay @bt_uk It’s because they supply wireless ac routers, not ax. So they just can’t possibly deliver those speeds wirelessly. Shocking they can sell it that way. Managed to get them to put me down to 500 without extending my contract

  • hockeymatchteas Hockey Match Teas (@hockeymatchteas) reported

    I know we sound like a broken record but hockey needs more media presence in the UK. Today is the #HWC2022 final and the only way to watch it is on @btsport. A quick glance at their website shows no advertising at all. 1/n

  • Gussyboy71 Sug71⭐️⭐️ (@Gussyboy71) reported

    @JimSpenceDundee @bt_uk @btsport BT are without doubt the worst, most inept, second rate, amateur outfit ive ever dealt with. Just useless. Cut my father in laws phone off entirely - he has dementia so big issue - we only asked to cancel the Sport. Thats the latest in many, many examples. Im with vodaphone now