BT (British Telecom)

BT (British Telecom) Outage Report in Rhymney, Caerphilly County Borough, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Rhymney, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhymney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Rhymney, Caerphilly County Borough, Wales 04/02/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rhymney, Caerphilly County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Blackwood, Pontypridd, Aberdare, Pontypool, Cwmbran, Ebbw Vale, Hengoed, Bargoed, Abergavenny, Merthyr Tydfil, Treharris and Treorchy.

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City Problem Type Report Time
United KingdomBlackwood Wi-fi
United KingdomBlackwood Internet
United KingdomPontypridd E-mail
United KingdomAberdare Total Blackout
United KingdomAberdare Internet
United KingdomPontypool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Rhymney, Wales

Latest outage, problems and issue reports in Rhymney and nearby locations:

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, Wales

    Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Just messaged but I would still like to cancel at this point

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • Dai_ssrs Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • NorthGwentBlue LeftofCentre (@NorthGwentBlue) reported from Argoed, Wales

    @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • WPTutz WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • Cobblerja JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales

    @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rickwhufc Ricky Forrest (@rickwhufc) reported

    @England @bt_uk Gotta be Lingard but god let’s hope we don’t get injuries/suspensions! England B today were horrible to watch, game only changed when we brought on the 3 subs added some pace & moved the ball quickly. The 70 mins of sideways backwards slow passing was bang rubbish

  • dontboozeandbet sean (@dontboozeandbet) reported

    @sokhna_thiat @England @bt_uk Lingard tried to take hold of game from the first whistle, saka was decent, bellingham first half probably best player on the pitch. Henderson and trippier were both awful. Doesn’t mean they’re not good players but that game just wasn’t for Henderson and trippier has no left foot

  • NovaBay4 Nova-Bay (@NovaBay4) reported

    @bt_uk @earlythorn Peter they are chatting rubbish to you. We have no landline and no internet for over 48hrs. They said engineer was coming out today he never showed. And they expect us to wait two weeks for it be fixed when I work from home. I spoke to three different staff members Lisa & Roshan

  • Galtsonian Galty (@Galtsonian) reported

    @England @bt_uk No surprise that Captain Henderson does not appear on that list. Garbage midfielder for England.

  • LeonRenilson Leon Renilson (@LeonRenilson) reported

    @btbusinesscare 'effortlessly' in the same way as my simple FTTP installation which is on day 94 and counting 🤡Case Reference: IMP-107511522 - BT customer service is sadly very lacking

  • LizWoodbridge Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

  • earlythorn SJP 🦋🦊🦔🌳 (@earlythorn) reported

    @bt_uk Thank You I've spoken to a BT rep via phone and am told that the issue is @OpenreachHelp and that we'll be without a landline, usable Broadband until mid October. but never mind I and several others in the street can just keep paying for something we haven't got. stay safe

  • DaleAndrewB LUFC Dale 💙💛 (@DaleAndrewB) reported

    @England @bt_uk TAA was terrible in this match!!

  • qgty get real- got vaccinated (@qgty) reported

    @bt_uk @cstross @BTBusiness Or, maybe in the interest of customer service, you could reach out to the BT business team and point them in Charlie's direction? Just a thought.

  • kassW1998 Kass (@kassW1998) reported

    @ANSELMO666 @btsport I would never go to your country ever 🚩