BT (British Telecom) Outage Report in Rhymney, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rhymney, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhymney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Rhymney, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Blackwood, Pentre, Tonypandy, Cwmbran, Aberdare, Ebbw Vale, Pontypridd, Newbridge, Blaina, Porth, Treharris, Abertillery, Hengoed, Pontypool and Treorchy.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Phone | |
| Pentre |
Internet | |
| Tonypandy |
||
| Cwmbran |
Internet | |
| Blackwood |
Internet | |
| Aberdare |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Rhymney, Wales
Latest outage, problems and issue reports in Rhymney and nearby locations:
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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MsJanGraham
(@MsJanGraham1) reported
@bt_uk I already have a callback from your 2nd line technical team - this will be the FOURTH time they are trying to fix it. My complaint is that after such poor service, I would have to pay to leave
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ToriesLie
(@someotherfella1) reported
@bt_uk Just double checking. This fault has been live since 21st Feb. A complaint since 24th Feb. No one from #bt @bt_uk has called me back despite repeated promises. I am on ‘guaranteed’ ‘unbreakable’ Wi-Fi. It’s been broken for 2 weeks and I am losing money now as well as service
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Nickii sultan
(@nickii5979) reported
@bt_uk service has been down for hours now and yet noone to be able to speak to to get sorted
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adam1919
(@AdamCording) reported
@bt_uk what **** show are you running. TV doesn’t work, recordings don’t work. You’ve already paid me out 300 quid because Bonnie in Scotland ****** my home move up. The TV guide is four days in front and I’ve been on hold for 40 mins. As much use as Stevie Wonders bed side light
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Andyandyandy
(@andyaaa09) reported
@bt_uk what is going on with the bt tv pro box. I followed all your “instructions” it’s worse than it was before. Please sort it! Your failing to provide a service I pay for so you better not charge me until it’s sorted
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Caron
(@CaronCarongould) reported
@bt_uk 2 Fault texts and 45 min on hold yesterday, 1 text and 30 min on hold this morning to report boardband fault for vulnerable parents. Can’t get through and none of the promised callbacks. Help required!!!!
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George and Karen Bowles
(@BowlesAnd) reported
@bt_uk Joke! No call today either. Just an email telling us you have closed our complaint, and that you are please to have helped! This company is ridiculous.
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Thom Kelly
(@thomkelly_) reported
@bt_uk so Mandy from Dundee … where’s your call #badservice #itsgoodnottotalk to your client and a crap email —- wakey wakey Mandy - read Tasha notes in this -your update is meaningless / gi for a lie down ..z
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Nicki Penny
(@demurenicki) reported
@bt_uk where do I start? A month ago my internet/WiFi speeds dropped dramatically for no reason. So far I’ve had 6 cancelled appts, 4? 5? engineers in to try & fix things… not holding my breath for tomorrow’s appt as no-one turned up for the last 3…! 1/2
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Paul Hill
(@PaulHill88) reported
I keep getting notified by @bt_uk of jobs in Taleo. If I attempt to follow up they want to know how I heard. “You just sent me an email” is never one of the options so I choose “BT Jobs Site” and it then asks which section? Aaargh.