BT (British Telecom) Outage Report in Rhymney, Caerphilly County Borough, Wales
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rhymney, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhymney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (15%)
-
Phone (7%)
-
E-mail (7%)
-
Total Blackout (6%)
-
TV (1%)
Live Outage Map Near Rhymney, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Merthyr Tydfil, Pontypridd, Cwmbran, Ferndale, Bargoed, Ynysddu, Treharris, Tredegar, Mountain Ash, Pontypool, Porth and Ebbw Vale.
| City | Problem Type | Report Time |
|---|---|---|
 Merthyr Tydfil |
Wi-fi | |
| Pontypridd |
Total Blackout | |
| Cwmbran |
Wi-fi | |
| Pontypridd |
Internet | |
| Pontypridd |
Internet | |
| Ferndale |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Rhymney, Wales
Latest outage, problems and issue reports in Rhymney and nearby locations:
-
Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
-
Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
-
Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
-
Serian Ganesh
(@Serian_G) reported
from
Merthyr Tydfil, Wales
Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
-
Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
-
Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
-
Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
-
Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
-
Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
-
Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
-
Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
-
Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
-
Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
-
Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
-
Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
-
Fi
(@FI25) reported
from
Talybont-on-Usk, Wales
@ActualDaidoTV @RichWilson113 @bt_uk I swapped to EE From BT 12mths ago and saved £24 a month. BT should be ashamed of themselves the prices they charge every month! Awful customer service! EE have been great!!
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
-
Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
-
Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
-
Gary Hopkins
(@hop_gary) reported
from
Rhymney, Wales
@ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark
(@mntrg) reported
@bt_uk do you take care of the Wifi in the royal Victoria Belfast, because it is poor below poor and below that again poor!
-
Moira Edwards
(@moiraedwards58) reported
@bt_uk I raised a complaint. Took part in online chat today. Not resolved. Agent said they would forward to their manager. I asked for confirmation they will do this. They said yes. Tonight i get email they’ve closed my case. So glad my standards of treating people are better than BTs
-
Pete Smith
(@petes2020) reported
from
Askham Richard, England
@bt_uk left Sky TV because of high bills and poor service....wanted to add netflix what a going on! Now removed it as I couldn't log in. Waste of time on the phone to customer service 🙄
-
AdamOnRadio
(@ATOnRadio) reported
@bt_uk My emergency alert did not go off? I am based in the South West. Ill be screwed if we get Nuked
-
DeaflonDon
(@deaflon_don) reported
@btsport @btsportfootball your presenter needs some disability awareness training, he was awful during the pre-match at Wrexham!
-
Matteo
(@scotton_matteo) reported
@bt_uk Why have I got a letter telling me my bills have gone up nearly 15%, if the new customer offer is currently 15% off? I’m paying £82 a month - And if I configure the same package online right now, it’s £45 Inflation can’t only be for existing customers can it?
-
penny thompson
(@LymeCottageInd) reported
@bt_uk pretty fed up with you lot - you mistakenly removed my landline which took down my internet. I tried to stop you removing landline but you said couldn’t instigate 2 jobs in 1 day Then said phone back update next day Then internet back within 24 hrs Then by 25th Incompetence
-
Dangermorris
(@dangermorris) reported
Just paid for a @bt_uk full fibre 100 connection. Didn't work for two weeks until they sent someone out to fix a duff install. Now only getting 20% to 30% of the promised speed. Ever feel like you've been had?
-
charlotte walker
(@lottiew94) reported
@btsport I cant be the only one who has so many issues with connection trying to watch a rugby game. Code VC526 comes up 5 or 6 times. Tried complaining through web but can’t find anywhere! WiFi connection on all other streaming platforms is great. Please get in touch!
-
George
(@George45094827) reported
@btsportfootball @bt_uk @BTCare does your wifi service have ******* aids its so slow dude