BT (British Telecom) Outage Report in Rhymney, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rhymney, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhymney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Rhymney, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Aberdare, Pontypool, Hengoed, Blackwood, Tonypandy, Treorchy, Merthyr Tydfil, Cwmbran, Ferndale, Bargoed, Ynysddu, Treharris, Tredegar and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Wi-fi | |
| Pontypridd |
Internet | |
| Aberdare |
Wi-fi | |
| Pontypool |
Phone | |
| Pontypridd |
Internet | |
| Aberdare |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Rhymney, Wales
Latest outage, problems and issue reports in Rhymney and nearby locations:
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
@bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Hilary Hendy🏴
(@hilaryhendy) reported
from
Aberdare, Wales
Really great service from @bt_uk today. Don't want to tweet only when it's negative.
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Djhowie
(@Djhowie1) reported
@bt_uk @WeAreOpenreach So you installed fibre900 back in Feb, installer botches the job and drills holes all way thru walls. So bad you have to come a 2nd time to install correctly, leaving my walls full of holes. I complain and I'm passed to openreach... 1/2
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Hamish Falconer
(@HamishFalconer1) reported
I’ve switched the commentary off. Never have I heard such cynical favouritism from a supposedly neutral commentary team #BTSport
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Ian Gray
(@parkwayian) reported
@bt_uk my Internet has been restricted, just looking for some help
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John Dawson
(@JhnDwsn) reported
@bt_uk Thanks for that - good to know, but we feel were being ignored here! So if you're blaming Openreach, why can't you preasure them for better I do? Makes BT look bad. There are thousands of local people affected by this. I accept problems occur. Why can't you tell us about them?
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Tom Pepper-Kernot
(@KernotTom) reported
@EE It's with EE but @bt control the green cabinets at the end of my street and I've spoken to an engineer working in the box. he said wires dislodge causing issues for all customers. It's time @bt_uk updraded! Pls help thx
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Zak
(@ZakFriedRice) reported
@bt_uk Thanks Dee. This was a deliberate attempt to mislead. I’m fortunate I knew this and was able to reject their attempts to move me to EE or to get me back onto a contract. It’s definitely not what I expect of BT or any other service provider.
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Brad
(@Brad_Langford) reported
@bt_uk No problem.
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Steven Hale Hearing
(@SHHearing) reported
@btbusinesscare 4 weeks as a new customer & what can I say. Wish I had never left my previous network #terribleservice only open Mon to Fri 8-6!! God only knows how you calculate data but we are “using” double what we were using before! feel like you’ve scammed us!!
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Hamish Falconer
(@HamishFalconer1) reported
I’ve switched the commentary off. Never have I heard such clinical favouritism from a supposedly neutral commentary team #BTSport
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John Dawson
(@JhnDwsn) reported
@bt_uk Broadband down in our villages MK43 area - Carlton Harrold etc in BEDS You told us yesterday the problem would be resolved by 4pm. Still down. Buts what's worse is the total lack of information. Why can't you tell us what's going on?