BT (British Telecom) Outage Report in Brynmawr, Blaenau Gwent, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brynmawr, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brynmawr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Brynmawr, Blaenau Gwent, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypool, Blackwood, Hengoed, Mountain Ash, Bargoed, Abergavenny, Cwmbran and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Internet | |
| Hengoed |
Internet | |
| Pontypool |
Internet | |
| Mountain Ash |
Internet | |
| Hengoed |
Internet | |
| Pontypool |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Brynmawr, Wales
Latest outage, problems and issue reports in Brynmawr and nearby locations:
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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James Butler
(@JamesButler2701) reported
from
Brecon, Wales
Why is the picture so bad for the Europa final. So blurry. @btsport .
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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CNagendraEY
(@cnagCNN) reported
@bt_uk I have never experienced duplicate charges from any other company with whom I have a direct debit. Thank you for your automated message but that isn’t good enough. Why has this happened and WHEN will this be refunded?
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samantha james
(@jamsam12) reported
@bt_uk So i did as you asked and texted, i was in the middle of a meeting and missed the call from the engineer- who was incredibly rude on the voicemail!! I only want my broadband sorted
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Edmund king
(@Edjking1988) reported
@btsport @btsportmotogp how about you sort out your streaming service so the video stops freezing and audio keeps playing. It was a major issue last year and now is just as bad if not worse About time to look for another streaming service which actual fixes issues
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Rachael Basak
(@raechaep) reported
@bt_uk I thought you’d say that. Afraid they’re not much help. It seems you don’t have much control over BT Openreach or even any reliable SLAs
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Michael Richard
(@zeeman1976) reported
@bt_uk another day without refund from duplicate payment think I might cancel direct debit next month then pay twice in May. wonder how quick you'll b on my case for payment? company is s shambles
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Sarah-Kimberley
(@PlayforthSarah) reported
@markril36127911 @bt_uk I closed my account cause I was told I physically could not have BT at the new house so had no choice but to close it yet still charged me despite being told many times I wasn't with them it's disgusting how they treat customers. I hope you get it sorted
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Matt Clifford
(@matt_c07) reported
@bt_uk just tried to take a new contract as an existing customer and your systems are absolutely awful. Only offered one package (so can’t downgrade). I was happy to stay with you for another two years, but now reconsidering.
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Rachael Basak
(@raechaep) reported
@bt_uk There’s one visible with seemingly strong signal. It no longer transfers us to the BT to website to connect. So strange as it worked until last weekend. Is there a wider issue?
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Steve Corney 💙
(@r_corney) reported
@bt_uk how can your help line be busy for the entire day???? No option online to talk to anyone who has a query around mobile phone?
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Amina Yaqin آمنہ یقین
(@aminayaqin) reported
@bt_uk the internet has been down since 2pm and now your site is saying the problem will not be fixed in our area until March 30th. Our whole street is without internet. What’s going on?