BT (British Telecom)

BT (British Telecom) Outage Report in Brynmawr, Blaenau Gwent, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Brynmawr, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brynmawr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Brynmawr, Blaenau Gwent, Wales 01/17/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brynmawr, Blaenau Gwent, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cwmbran, Pontypool, Ebbw Vale, Aberdare, Merthyr Tydfil, Ferndale, Treharris, Blackwood, Newbridge, Blaina, Abertillery and Hengoed.

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City Problem Type Report Time
United KingdomCwmbran Total Blackout
United KingdomPontypool Total Blackout
United KingdomCwmbran Internet
United KingdomCwmbran Internet
United KingdomCwmbran Wi-fi
United KingdomEbbw Vale TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Brynmawr, Wales

Latest outage, problems and issue reports in Brynmawr and nearby locations:

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • Cobblerja JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales

    @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • WPTutz WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, Wales

    Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • Dai_ssrs Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • JamesButler2701 James Butler (@JamesButler2701) reported from Brecon, Wales

    Why is the picture so bad for the Europa final. So blurry. @btsport .

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • NorthGwentBlue LeftofCentre (@NorthGwentBlue) reported from Argoed, Wales

    @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • taffyqueen Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk is there an issue with full fibre broadband in the south wales area?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markmacfarlan76 mark macfarlane (@markmacfarlan76) reported

    @bt_uk can I get a replacement by hub if I request one? My wifi drops out multiple times a day iv done all the checks multiple times after talking to bt advisor I am ready to cancel my bt broadband at this point

  • Caltonfan Calum Livingstone (@Caltonfan) reported

    It’s bad enough when commentators apologise for swearing in games from this country, commentator on bt sport has just apologised because there was possible swearing in Italian #bolgen #btsport

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT

  • Ammmaarahh A (@Ammmaarahh) reported

    @bt_uk Hi, having problems with WiFi. Keeps turning off. Any solution

  • xXxXPuNKDXxXx 🇬🇧 PuNKD Steven 🇬🇧 #ThankYouLucifer (@xXxXPuNKDXxXx) reported

    @bt_uk Never turned up. So glad I moved providers and stayed in all afternoon. Guess is how new customers are treated huh I moved from one ISP who couldn't provide my services, to one who don't even come to install it

  • Rage_Quit_Dad Rage Quit Dad (@Rage_Quit_Dad) reported

    @bt_uk We contacted a month ago as we knew didn’t want to pay an extra month once new one was installed. We were told to call a couple of days before install to cancel, which we did. And now we have to pay an extra week based on advice you gave us.

  • redstar987 Redstar Stoke (@redstar987) reported

    @bt_uk I have turned on/off. I’ve also enabled Wi-fi calling. No issue with that. BT mobile signal is in/out but mostly down…

  • helen_abnett Helen Abnett (@helen_abnett) reported

    @bt_uk Ok, but this is now at least the 6th time that someone has promised to be in touch and hasn't. How were we to know they weren't going to call? We have been waiting for them. It really is absolutely terrible service, after a month of no phone or internet.

  • xXxXPuNKDXxXx 🇬🇧 PuNKD Steven 🇬🇧 #ThankYouLucifer (@xXxXPuNKDXxXx) reported

    @bt_uk And now I have your answer to why it was never installed yesterday. The person I spoke to yesterday said I can try connecting it to my old master switch... but in order to do so I need a filter... which I have to buy myself

  • markidenzil Denzil123 (@markidenzil) reported

    @bt_uk Hi Mat, I reopened the complaint at the weekend and was I got that someone would be in touch…but heh…guess what!!