BT (British Telecom)

BT (British Telecom) Outage Report in Brynmawr, Blaenau Gwent, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Brynmawr, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brynmawr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Brynmawr, Blaenau Gwent, Wales 08/11/2025 02:05

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brynmawr, Blaenau Gwent, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Ferndale, Aberdare, Merthyr Tydfil, Pontypool, Blackwood, Abergavenny and Cwmbran.

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City Problem Type Report Time
United KingdomFerndale Phone
United KingdomAberdare Phone
United KingdomMerthyr Tydfil Phone
United KingdomPontypool E-mail
United KingdomMerthyr Tydfil Wi-fi
United KingdomPontypool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Brynmawr, Wales

Latest outage, problems and issue reports in Brynmawr and nearby locations:

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, Wales

    Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

  • taffyqueen Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk is there an issue with full fibre broadband in the south wales area?

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • taffyqueen Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network

  • WPTutz WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • Cobblerja JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales

    @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • Dai_ssrs Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • JamesButler2701 James Butler (@JamesButler2701) reported from Brecon, Wales

    Why is the picture so bad for the Europa final. So blurry. @btsport .

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • NorthGwentBlue LeftofCentre (@NorthGwentBlue) reported from Argoed, Wales

    @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rma13Fiona Fiona Grant (@Rma13Fiona) reported

    @Ledanualampu @bt_uk Probably because there are very few customers who haven't had issues with BT!!!! If they can't deal with criticism, TOUGH.

  • davidoslive David “Sulli” O'Sullivan (he/him) (@davidoslive) reported

    @bt_uk Well, that’s the thing - BT have closed the entire account, so we don’t even have those. I can DM what the details were, but can’t see how it’s going to help tbh!

  • Tar1Q 🔰 Tariqo 🔰 (@Tar1Q) reported

    @ManUnitedZone_ @btsport Same guy never criticize Rashy for sloppy passes, IQless shots.

  • Nickster69t Nickster (@Nickster69t) reported

    @bt_uk fibre to pole was expected over 3 yrs ago, your engineers know the line down my lane to 10 properties is no good, but at 1.3mile from the new fibre cab they also tell us BT no intention of delivering services to us as ploughing digital@in to Doncaster for £££££ sort it 2/2

  • DemiJGee Demi-Jade McGee✨ (@DemiJGee) reported

    @bt_uk I have ordered broadband and trying to change the DELIVERY address of the equipment, you’ve texted me saying to do this but it’s not working. Please can you amend?

  • mike_whyte michael whyte (@mike_whyte) reported

    @bt_uk Thanks Rob I’ll have to hold off as my speed is so slow I can’t allow my child to watch his favourite night time cartoon at the same time as opening a web browser. I’ve had a long running issue with the broadband, tonight’s speed tests prove that speed is available to me

  • dago1st mark mansfield (@dago1st) reported

    @bt_uk Hi it was a bit mini box to replace my extra box an it said it was good to cancel the £5 a month and replace it with £10 a month charge it was an aerial free box

  • BecomeMyBlade Dread🎪🇺🇦✊🏽🇬🇧 (@BecomeMyBlade) reported

    @bt_uk Unfortunately this isn't an issue that can be solved by yourself.Its a bigger issue about the terrible infrastructure and lack of choice we get in our area.I appreciate you taking the time to get back to me though.Thanks for attempting to resolve it as well.

  • 1ronfists . (@1ronfists) reported

    @bt_uk broadband is so poor. Wish I had stayed with @sky

  • friv Friv® (@friv) reported

    @markal1974 @bt_uk Broadband down for us since 3.30pm on Friday 28th (Great Austins). Vodafone reported "Openreach fibre breakage" ...to be fixed by 7pm on Saturday at the latest. No other info. Terrible!