BT (British Telecom) Outage Report in Blackwood, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwood, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Blackwood, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Treharris, Tredegar, Cardiff, Pontypridd, Caerphilly, Newport, Bargoed, Mountain Ash, Pontyclun, Ferndale, Pontypool, Cwmbran, Porth, Ebbw Vale and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Total Blackout | |
| Tredegar |
Internet | |
| Cardiff |
Internet | |
| Pontypridd |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
-
WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
-
Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
-
Martz
(@martzreed1975) reported
from
Cardiff, Wales
@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
-
Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
-
Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
-
Darren Little
(@Npteggchaser) reported
from
Victoria, Wales
@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
-
Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
-
Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
Bt sport not working on virgin media 😡 #Btsport #virginmedia
-
Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
-
Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
-
Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
-
Dave Bowden
(@DaveBStDW) reported
from
Cardiff, Wales
@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
-
Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
-
Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
-
Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
-
NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
-
Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
-
Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
-
Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
-
Leon Ip
(@ippyfuzion) reported
from
Newport, Wales
@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
TheActiveHour
(@TheActiveHour) reported
@EE @btsport I'm still waiting on a call back to upgrade my business phone after being booked in twice via live chat by the business support team (couldn't get through on 150) for someone to call me back...
-
Liz Gregg-Smith
(@Merlinsstar) reported
@bt_uk BT: stands for Bloody Terrible. Ongoing issues for 2 years now. Broadband & phone down AGAIN today & engineers have missed 2 recent appointments wasting 10 hrs of my time! We will be leaving you when our contract expires in March -all our neighbours have already left!
-
Siobhan Walsh
(@jockkkk) reported
I flirted with the idea of moving to a rolling contract with @btsportfootball last night. £29 a month I can deal with but a £35 set-up fee? Nope, you're alright. Here's your problem @btsport : someone who can afford it doesn't want to pay it.
-
Margaret Dunne
(@MargaretDunne4) reported
@bt_uk ongoing problem with phone line. Road outside dug up. Engineer called earlier cut off phone line and broadband from roadside. He’s now gone leaving us without either. Hasnt told us what’s going on. Can u get him back to reinstate service
-
Dean Robertson
(@DeanRob24803682) reported
How can @btsport employ Peter Walton he was an awful ref and even worse pundit! Never has the ***** to go against a decision when it’s clearly wrong
-
Nick
(@DineenNick) reported
@jwmurphy @bt_uk Under the Universal Service Obligation BT is obliged to maintain loads of boxes. BT wants rid of most as people just don't use them but they're stuck with then. Sadly the KX ones are ugly compared to the K2.
-
Harley
(@Harleyj95) reported
@bt_uk There is no method appearing for me to sign into the hot spot network?
-
𝙴𝚕𝚕𝚒𝚎 𝙶𝚘𝚕𝚍𝚜𝚖𝚒𝚝𝚑
(@ellielouise_88) reported
@bt_uk Yes, my *** is on there. The wifi is connected, but it never loads?
-
James Stewart
(@_JamesWstewart) reported
from
Grimsby, England
@btsport Any danger of asking your cameraman to stop shaking the camera up and down? #headachecity @btsportfootball
-
NeillNeillOrangePeel
(@Neill_Peel) reported
@bt_uk Is Chris part of 'customer retention'... That's who I need to speak to...