BT (British Telecom) Outage Report in Blackwood, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwood, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Blackwood, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Bargoed, Pontypool, Caerphilly, Treharris, Newport, Cwmbran, Porth, Ferndale, Pontypridd, Pontyclun, Ebbw Vale, Tonypandy, Aberdare and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Bargoed |
Internet | |
| Pontypool |
Internet | |
| Caerphilly |
||
| Bargoed |
Internet | |
| Treharris |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Rebecca Irvine
(@RebIrvine) reported
from
Cardiff, Wales
@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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Chris Griffiths 🏴
(@cymruchris) reported
from
Church Village, Wales
@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸
(@BigBernie4) reported
from
St. Julians, Wales
@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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sportsjock
(@sportsjock5) reported
@btsport need to get new pundit for Celtic game @JohnHartson10 is rapidly turning in our version of @alexrae1969, just a cheer leader with no value of opinion, same with strachan, although I honestly turn tv down or over when strachan is on, we need honesty instead of sycophants.
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lee
(@mrbadger1969) reported
@bt_uk Done that have sent a message but says your closed?. Will maybe try again tomorrow. Thanks again for your help.
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ReallyUgly007
(@craigan02916222) reported
@bt_uk Is that covered in the terms of service for the user?
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scott barnes
(@scottbarnes74) reported
@btsport is Rob Mclean possibly the worst commentator in bt history? Pure wants #RangersFC to get beat #brutal
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UJ
(@spotonspotty) reported
@johncc2074 @btsport Aye it was, thought it was sounded very annoying and piss poor from them.
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Jon Kirk
(@CookieWFC86) reported
@bt_uk looking to switch to your broadband as my current broadband provider cough Virgin Media cough have left us without service for 8 days now, do you need a BT landline to have your broadband? Or is that not needed anymore
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Joshua Chandler
(@Fairgroundking1) reported
@bt_uk still having issues
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@BuddyAFC35
(@buddyafc35) reported
@bt_uk I know we are in the midst of a pandemic, and this is the least of anyone's concern except mine, but is there a solution to the blindspots with my wifi. I dont seem to be able to get Wifi on the 2nd floor despite 2 extra discs. Please help when you can. Thanks.
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🌿⭐️𝚁𝚊𝚌𝚑𝚊𝚎𝚕⭐️🌿
(@theonlyraquel) reported
@zoelondondj @bt_uk BT are terrible! We switched as cheaper and after 6 months couldn’t bare it anymore and ended contract early and went back to sky! Absolutely awful internet
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Dave Wilkins
(@daveado16) reported
@bt_uk They have to have Halo 2 instead of Fibre 2 simply because they are existing customers. If there wasn’t a pandemic I would help them set up with a new supplier in a heartbeat, but I can’t go in their house to do it. It’s appalling and I feel like I will never use @bt_uk again 😞