BT (British Telecom)

BT (British Telecom) Outage Report in Blackwood, Caerphilly County Borough, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Blackwood, Caerphilly County Borough, Wales 11/27/2025 00:05

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Newport, Ebbw Vale, Pontypridd, Cwmbran, Newbridge, Blaina, Caerphilly, Porth, Treharris, Abertillery, Hengoed, Tonypandy, Pontypool and Aberdare.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomNewport Wi-fi
United KingdomEbbw Vale Internet
United KingdomPontypridd Internet
United KingdomCardiff Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • Npteggchaser Darren Little (@Npteggchaser) reported from Victoria, Wales

    @bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • WPTutz WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • DaveBStDW Dave Bowden (@DaveBStDW) reported from Cardiff, Wales

    @bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk

  • ippyfuzion Leon Ip (@ippyfuzion) reported from Newport, Wales

    @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

  • johnsey80 Steve Johns (@johnsey80) reported from Cardiff, Wales

    I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    Bt sport not working on virgin media 😡 #Btsport #virginmedia

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Cardiff, Wales

    @bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, Wales

    Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

  • martzreed1975 Martz (@martzreed1975) reported from Cardiff, Wales

    @btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.

  • Dai_ssrs Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • GhGriff27 Gavin (@GhGriff27) reported from Cardiff, Wales

    @btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.

  • Natalieball1984 NATALIE BALL 🛡️ (@Natalieball1984) reported from Cardiff, Wales

    @bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulWooding3 Paz (@PaulWooding3) reported

    @bt_uk Yes you’re team have been excellent. The issue has been a clear error mixing up plot numbers with house numbers but it’s taken three weeks for this to come to light and I can’t get some from Openreach to acknowledge this and confirm action to address.

  • slawek_poreda Slawek Poreda (@slawek_poreda) reported

    @bt_uk Excuse me my doubts, but what time exactly, what was the roout case and what is being done exactly to fix this? Do not worry, I can understand technical jargon. I have already drafted a further escalation email.

  • the_welder_p32 Kraken (@the_welder_p32) reported

    @bt_uk I left ee after 20+ years as a customer because they couldn't fix a mast for 20 months. Got back hundreds in compensation but all I wanted was my phone to work. Vodafone has been faultless in the last 12 months I've been with them.

  • chrisvidoto Christina Vidoto (@chrisvidoto) reported

    Hey @bt_uk I am trying to understand the maths, can you help me? You’ve been providing with the poorest broadband signal on Earth; you’ve sent an engineer to try to fix it and then you still charge me £85. What’s going on?

  • LfckevO Kevin O'Rourke (@LfckevO) reported

    Have @SkySportsPL @premierleague & @btsport gone back to not giving a **** about fans yet or we still pretending?!

  • elchapo0101 🔞 ** si (@elchapo0101) reported

    @skysports @btsport @premierleague You said you needed the fans to help wrestle football back well we did it , now show some appreciation ,you have ripped us all off for far too long. Time for change

  • Comptinator AndrewC (@Comptinator) reported

    Raised a complaint with @btsport the other day. They replied saying it's been resolved but haven't told me the outcome. Spent ages now trying to find out as advisors just keep transferring me. **** you, BT. Do I now need to make a complaint about...trying to resolve a complaint?

  • WolfSkullJack WolfSkullJack (@WolfSkullJack) reported

    The second day where @bt_uk just didn’t bother to send an engineer to install our internet. No warning just didn’t turn up. Avoid this company, their service is absolute garbage

  • pandaboik20 Chris (@pandaboik20) reported

    @bt_uk hey I'm just wondering if there's any help I can get as I'm struggling to pay my bill due to lack of funds

  • Whatsgoingonaye Claire B (@Whatsgoingonaye) reported

    @bt_uk bought a baby monitor from you which has just gone from bad to worse... ive sat on hold multiple times and i give up. Take it back, i want a refund!!