BT (British Telecom) Outage Report in Blackwood, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwood, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Blackwood, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cwmbran, Cardiff, Newbridge, Blaina, Caerphilly, Porth, Newport, Treharris, Abertillery, Hengoed, Tonypandy, Pontypridd, Pontypool, Aberdare and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Cwmbran |
Wi-fi | |
| Cwmbran |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Newbridge |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
-
Ryan Crocker
(@crocker74) reported
from
Cardiff, Wales
@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
-
Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
-
Nick Speed
(@speedupdating) reported
from
Cardiff, Wales
@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
-
Mike Houghton
(@MHswans) reported
from
Cardiff, Wales
Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
-
🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off
-
Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
-
Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
-
Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
-
lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
-
Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
-
🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.
-
OzUrfa
(@OzUrfaCardiff) reported
from
Beechwood, Wales
@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
-
Hadley 🏴🇪🇺☠️🌈
(@ferch_Cenydd) reported
from
Cardiff, Wales
@btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!
-
Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
-
🏴☠ Mr Mallett ☠🏴
(@Mr_Mallett666) reported
from
Newport, Wales
@btsport sort your streaming service out 🤔
-
Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
-
Janine Bates
(@JanineBates) reported
from
Cardiff, Wales
@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
-
Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
-
Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
-
Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
YOKOBOO
(@BOOchanUK) reported
@bt_uk what is the quickest way to speak someone on the phone? So many options and takes long time. We are moving so need to cancel my BT broadband but want to use BT again in the new flat. Can you read a PM from me please?
-
Michael Slate
(@mikeslate21) reported
@bt_uk I'm homeless and I'm using the BT Open WiFi. And every time I've tried connecting today it's says no Internet access. Not even asking for my login details. ME8 9PN. Ive connected else were. But this is where I stay. Can you help? Thank you.
-
MASTERGAMEZ
(@MASTERGAMEZ5) reported
@bt_uk your customer service is **** we made a booking for someone to come out and we waited and no one turn up just to be told that it had not been written down you have my box as the standard when its the 4k version
-
josh roberts
(@JxshuaRoberts) reported
.@bt_uk apparently you have no complaints department and also staff who offer no apology when an errors made. 3 mistakes in as many months- don’t use them!
-
Marysia Chance
(@mawiltshire) reported
@bt_uk a week into a fault 4 engineers visits and daily calls to CS to repeatedly explain the same thing; still no broadband. Complaint logged = utterly pointless as you do NOTHING. When do i get my money back for a truly shocking service and get my broadband actually working?
-
Chrissie
(@Phoenixcollecti) reported
Absolutely outraged at the customer service from @bt_uk disgusting how it can take over a month for complaint still to be going on and still not sort 😬
-
GRVY Graham6
(@graham641) reported
@Bubbles_A4PD @bt_uk Doesn't surprise me about BT these days, a mate of mine had a lot of issues with their TV and Broadband. He ended up taking the matter up with the Communications Ombudsman and got all his money back. It's a shame BT are like this these days, my dad used to work for them.
-
Richard Horrocks
(@theOz1907) reported
@bt_uk Just advice on how to fix the issue please?
-
PBJPius
(@PbjPius) reported
@Ofcom it is very difficult to cancel @btsport on their website. Deliberately so.. Are you comfortable that consumers are getting a fair deal? #BREAKING #rugby #PremierLeague
-
𝓥𝓝𝓧 𝓑𝓾𝓫𝓫𝓵𝓮𝓼 🎨 A4 Papercut Designs
(@Bubbles_A4PD) reported
@bt_uk I have messaged the number and got a response saying the landline is okay and they sent me a booklet which is useless because those steps are always things we do when issues arise. So all that's left is your call centres based in India, don't get me started on their attitudes.