BT (British Telecom) Outage Report in Blackwood, Caerphilly County Borough, Wales
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The latest reports from users having issues in Blackwood come from postal codes NP12 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Blackwood, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blackwood, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Blackwood, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Blackwood, Newport, Pontypridd, Caerphilly, Aberdare, Pontypool, Hengoed, Tonypandy, Merthyr Tydfil, Pontyclun, Cwmbran, Ferndale, Bargoed, Ynysddu, and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood
|
Internet | 3 hours ago |
|
Newport
|
Total Blackout | 1 day ago |
|
Newport
|
Total Blackout | 1 day ago |
|
Newport
|
Total Blackout | 1 day ago |
|
Newport
|
Wi-fi | 6 days ago |
|
Pontypridd
|
Wi-fi | 7 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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LeftofCentre (@NorthGwentBlue) reported from Argoed, Wales@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, WalesShocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Leon Ip (@ippyfuzion) reported from Newport, Wales@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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Dai Williams (@Dai_ssrs) reported from Pontypool, WalesDid Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, WalesWho are the commentators on BTSport? Absolutely awful
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Chris Griffiths 🏴 (@cymruchris) reported from Church Village, Wales@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸 (@BigBernie4) reported from St. Julians, Wales@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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Susan Chennells Sturdy🏴🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, Wales@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, WalesI had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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Han🏴 (@Hanlccook) reported from Caerphilly, Wales@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Susan Chennells Sturdy🏴🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales@bt_uk is there an issue with full fibre broadband in the south wales area?
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The Exiled Robin (@TheExiledRobin) reported from Llantrisant, WalesIf it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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WPTuts (@WPTutz) reported from Pontypool, Wales@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Hilary Hendy🏴 (@hilaryhendy) reported from Aberdare, WalesReally great service from @bt_uk today. Don't want to tweet only when it's negative.
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Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Just messaged but I would still like to cancel at this point
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JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria Taylor (@_VTaylor) reportedWhy are my speeds really slow today, I'm on full fibre and it's never been this bad! Did checks and they even picked up it was going slow! @bt_uk
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Phil_London (@Phil_in_London) reported@bt_uk I don't appreciate the tone. It certainly did happen. I sent your colleague my postcode and she gave me an estimated time of 23.45 for the issue to be fixed. You can move this forward by finding out what is affecting hundreds of people in South Cumbria, and giving us an update.
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Kevindelaney (@Kevinde90524281) reported@bt_uk Yes I have a question I'm with sky paying good money for crap sports channel probably paying for bt now ye gave it for free when covid started never get any bills anymore which I find very strange having to pay for bt sport with crap commentater I'm not doing it anymore
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Phil_London (@Phil_in_London) reported@bt_uk Yes, when will the broadband issues in south cumbria be fixed
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barb lloyd (@barbncake) reported from Sticklepath, England@bt_uk It's a BT issue according to Western Power ...
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LFC66 (@lfc___66) reported@MandSBankArena @LFC @btsport Issues with delivery method how do I fix this??
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Richard Wood (@therevdrich) reportedAfter an very frustrating time with @bt_uk trying to get 2 churches' broadband reconnected after they made a mistake, talking to 20 different members of staff who only made things worse, the wonderful Aimie solved the problem efficiently and professionally. Credit where it's due!
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j a x o n ✧ (@jaxon6661_) reported@bt_uk I’m trying to sign up for your broadband however whenever I add my postcode it just keeps refreshing the page over and over again and won’t take me to the next page “showing your deals.” Please help!
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Phil_London (@Phil_in_London) reported@bt_uk And I have explained repeatedly that I was given information yesterday that it would be fixed by 23.45 and I only gave my postcode. So please address the issue and stop repeating the same mantra.
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barb lloyd (@barbncake) reported from Sticklepath, England@bt_uk Hi BT!! I don't have a bt account but do have a cable from the pole to my property. An engineer was supposed to come to my property on Monday 9th May to re fix and repair. Any advice, have tried customer services, no joy?