BT (British Telecom) Outage Report in Blackwood, Caerphilly County Borough, Wales
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The latest reports from users having issues in Blackwood come from postal codes NP12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwood, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Blackwood, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Newport, Cardiff, Tonypandy, Merthyr Tydfil, Pontypridd, Ferndale, Treharris, Blackwood, Pontyclun, Caerphilly, Cwmbran, Aberdare, Ebbw Vale, Newbridge and Blaina.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Tonypandy |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Dear @bt_uk It has been over week since I’ve had a mobile signal at home! My postcode is CF39 9HL - I had to find out for myself that maintenance is being carried out to rectify a problem, what’s happening now? Also, will I get a refund? Thank you!
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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Rebecca Irvine
(@RebIrvine) reported
from
Cardiff, Wales
@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Hilary Hendy🏴
(@hilaryhendy) reported
from
Aberdare, Wales
Really great service from @bt_uk today. Don't want to tweet only when it's negative.
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Chris Griffiths 🏴
(@cymruchris) reported
from
Church Village, Wales
@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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James Moss
(@UKEmpLawyer) reported
from
Allt-yr-Yn, Wales
@omitbdf @bt_uk The person I spoke to from @bt_uk, who eventually called me back, did not know what LOS meant on the Openreach ONT. I had to Google it & informed him it meant Loss of Signal. Pathetic service so far - we still have no WiFi.
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
@bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Is it January yet?
(@mrkebb) reported
@bt_uk Hi Aideen, I DMd my issue two days ago, but no reply as yet.
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Doc Atherton Esq.
(@realdocatherton) reported
@bt_uk Hi. I've just sent a DM as after having looked online, I believe my order is still slightly wrong and looks like it's missing the added EE unbreakable connection too. Can someone please help me? Thanks
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Davey Toohill
(@DToohill) reported
@bt_uk I’m trying to purchase access to a hotspot for a day as I have no internet but it won’t recognise any details when I create an account. I’m not a BT customer so was buying daily access.
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Natalie Willingham
(@nataliewmakeup) reported
@btbusinesscare can someone tell me why the service you provide is so inadequate? Complaints staff not calling when they say, @OpenreachHelp not doing their job & installing equipment when contracted to, drilling holes in my building without permission & yet to repair 😡
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Citrinitas
(@BookOfGates) reported
Appallingly slow internet from @bt_uk. Have people working from home (again) in my company & all day long the service has been cutting out or crawling at 3-5 Mbs. We don't need the stress of this on top of everything else. I'm trying to catch up on work now at 2:38am!!!
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Cotton
(@Cotton241189) reported
@bt_uk It is the freeview signal and its only started in the last couple of days and it isnt all the time, it comes and goes! Nothing new is happening in those times either
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Lord Frank Spencer #unmask #KBF #WakeUp 🙂
(@FrankSp82601647) reported
@bt_uk Not my problem, so jog on..
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Stephen Dunn
(@StephenDunn60) reported
@bt_uk I have raised a complaint and have now obtained the email address of your CEO. I await a call back and then based on that will email Mr Jansen.
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AnInstantNoodle
(@an_noodle) reported
Appalling service from @bt_uk spent half an hour trying to get through to their customer service to find out why suddenly my appointment for FTTP has been put back by two weeks.... Really regret not going to another provider at the moment #badservice
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MARK HARRIS
(@MARKHAR52433108) reported
@bt_uk I raised a complaint on 29 Nov, I have yet to hear back and according to my online account was supposed to have received a call back - no call back received. Please help