BT (British Telecom) Outage Report in Blackwood, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwood, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Blackwood, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontyclun, Pontypridd, Ferndale, Cardiff, Treharris, Bargoed, Caerphilly, Newport, Pontypool, Cwmbran, Porth, Ebbw Vale, Tonypandy, Aberdare and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Pontyclun |
Internet | |
| Pontypridd |
Internet | |
| Pontypridd |
Internet | |
| Ferndale |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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🏴☠ Mr Mallett ☠🏴
(@Mr_Mallett666) reported
from
Newport, Wales
@btsport sort your streaming service out 🤔
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
Bt sport not working on virgin media 😡 #Btsport #virginmedia
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Mike Houghton
(@MHswans) reported
from
Cardiff, Wales
Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
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Hadley 🏴🇪🇺☠️🌈
(@ferch_Cenydd) reported
from
Cardiff, Wales
@btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!
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Darren Little
(@Npteggchaser) reported
from
Victoria, Wales
@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Dave Bowden
(@DaveBStDW) reported
from
Cardiff, Wales
@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz
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Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
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Martz
(@martzreed1975) reported
from
Cardiff, Wales
@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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That Poet Guy
(@HenryHershel1) reported
from
Innellan, Scotland
@bt_uk It was on my pc, its the lowest ive seen tobe fair. but it measures below spec more than within it since the service started. Shame you cant ring wholesale n get em to check next time they are out, which is pretty frequent
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Mark Walsh
(@markwalshuk) reported
@btbusinesscare Hi - need someone to contact us regarding bills we’re receiving for line rental on a service which was closed/transferred over a year ago! Called, web chat and emailed and not received any response and a further invoice last week!
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Katy Markham
(@KatyElleBlake) reported
@bt_uk I had an engineer out for my internet this morning - he left about 15 minutes ago. It’s already gone down again. Calling is a nightmare because the line is so bad, as is trying to work on this connection 😬 is there anything you can do?
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Yaren
(@Yaren59268170) reported
@btsport If your conscience is not disturbed by the killing of children, then there is a big problem. Israel subjects the Palestinian people to ethnic cleansing. This is not a war! Keeping silent is not a matter of choice, it means being a part of the massacre and brutality. #HopeToGaza
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🐝 ℝ𝕪𝕒𝕟 𝕀𝕟𝕘𝕝𝕚𝕤 🐝
(@KippaxRyan180) reported
@bt_uk I spoke to one of your customer service advisors and they sent someone to check the cabling to my property and it seems to of fixed the issue it hasn’t dropped out since 👍
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Katy Markham
(@KatyElleBlake) reported
@BTCare Hi. I just had an engineer out to fix my internet - he left about 15 minutes ago. It’s gone down again already... calling is a nightmare as the line is bad. Can you help?
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Pj Malone
(@pjmalone1990) reported
@bt_uk Yes a complaint is logged,I want to know when I will get a call about this, your colleague told me on Friday I would receive a call to discuss the complaint and issues I was having. Your colleague also told me on Friday that a cable was damaged or rusted. So someone is lying??
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Charlotte
(@CharliexxS) reported
@bt_uk got an issue with my WiFi called through to an automated service and was told up to 4 days for an engineer to be sent- I work from home and need to let my boss know when I’ll be back- are you able to give a guideline for what day/ if you’ll be sending anyone?
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Cayla
(@caylacleo) reported
@bt_uk we have had no internet for 7 days, it’s getting very difficult trying to work from home. The least BT could do is send an alternate to help in the meantime. I really regret switching @bt_uk
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Daz
(@DazzaB0722) reported
@bt_uk Not me, @RevMthrSamantha needs help