BT (British Telecom) Outage Report in Blackwood, Caerphilly County Borough, Wales
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The latest reports from users having issues in Blackwood come from postal codes NP12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwood, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Blackwood, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cwmbran, Newport, Caerphilly, Tonypandy, Aberdare, Cardiff, Pontypridd, Merthyr Tydfil, Ferndale, Treharris, Blackwood, Pontyclun, Ebbw Vale, Newbridge and Blaina.
| City | Problem Type | Report Time |
|---|---|---|
 Cwmbran |
Internet | |
| Newport |
Internet | |
| Caerphilly |
Wi-fi | |
| Tonypandy |
Wi-fi | |
| Tonypandy |
Total Blackout | |
| Newport |
Community Discussion
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BT (British Telecom) Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸
(@BigBernie4) reported
from
St. Julians, Wales
@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Leon Ip
(@ippyfuzion) reported
from
Newport, Wales
@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alexander
(@KaymakAlexander) reported
Twice this month I’ve waited for a @bt_uk ‘engineer’ who never arrives. But I’ve still got a little dissatisfaction to look forward to today; when the person I scheduled the appointment with doesn’t call me, as promised, to ensure the engineer came, & solved the issue.
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🇮🇪 Tis what it aint🇮🇪
(@GTF96) reported
@NewAgeBoxingUK @btsport The Greatest Heavyweight that's ever ived Undefeated Fuey has to be PPV every time even if he fight the local binman. ITS bum utubers useless bags of #sh* it never had done any training even couldnt win a scrap anywhere on PPV that a complete disgrace .
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Bob P @BobPitman@toot.community
(@Sandanista) reported
@bt_uk Thanks - I did. i checked firewalls, hosts file & other bits on my machine. restarted it- nothing, same issue. Ping worked but only some websites load others looked like no internet. Tried logging into homehub & it didnt load either!! Restart home hub worked. 1/2
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Clare Wilkins
(@ClareMWilkins) reported
On one day alone I received 7 emails. 3 helpfully telling me I needed an engineer. A waste of everyone’s time and not customer service. @bt_uk Say sorry and mean it. Turn up when you say you are going to. Want my continuing custom. Try harder. Be a whole lot better
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Bob P @BobPitman@toot.community
(@Sandanista) reported
@bt_uk Home hub has been dropping random devices over last 4 or 5 wks but never just acting like firewall blocking just some random websites! We've had to restart it several times recently as loses connections to net or devices... just not this odd some websites not others thing! 2/2
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Alistair Todd
(@AlistairTodd10) reported
@bt_uk Useless customer support and install! Live chat clearly want rid of you rather than sort problems. Two lots of broken routers, two months of no internet, exposed wires on install, cables left in back garden.... Just as well I have kept my virgin connection 🤬
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Shelleystoll
(@Shelleystoll1) reported
@bt_uk and another day goes by… no internet… no phone line. Cut off by you - your mistake ! No phone call. Oh and another 3 promises that you are “looking into it”. For every promise unfulfilled I will tweet. I am still paying for no service . #disgusting
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lucy clements
(@mamarafiki) reported
@bt_uk is there an issue with fiber in Didcot today? The internet has been terrible all afternoon.
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Bartlomiej Polski Fizio
(@2Bartsimpson) reported
@bt_uk accountGB16446492 / complaint vol013-706744630791. Ongoing complaint about poor service and terrible WiFi signal since April 2022! Now new acute issue no WiFi . As an nhs home working clinician how much more do @bt_uk want to hinder patient care. Past 12 hr no WiFi ! HELP
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Stewart Connell
(@warthoghk) reported
@bt_uk I would strongly advise anyone buying Fibre to not bother unless you buy the upgraded package. Does not work. Told by engineer I need two discs minimum to get a signal in my 3 bed semi!