BT (British Telecom) outages and service status in Blackwood, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Blackwood, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 22, 1:58 PM GMT+1.
- Internet (67%)
- Wi-fi (15%)
- Total Blackout (11%)
- Phone (7%)
The latest reports from users having issues in Blackwood come from postal codes NP12 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Blackwood, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blackwood, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Blackwood, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Mountain Ash, Newport, Cwmbran, Bargoed, Pontypridd, Blackwood, Caerphilly, Aberdare, Pontypool, Hengoed, Tonypandy, Merthyr Tydfil, and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Mountain Ash
|
Internet | 3 hours ago |
|
Newport
|
Internet | 1 day ago |
|
Cwmbran
|
Internet | 1 day ago |
|
Newport
|
Internet | 3 days ago |
|
Bargoed
|
Internet | 4 days ago |
|
Pontypridd
|
Internet | 5 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Andrew Hazard Photography (@AndrewHazard) reported from Panteg, Wales@bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, WalesSo after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Don Maidment (@DonKiano) reported from Maesycwmmer, Wales@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, Wales@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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Susan Chennells Sturdy🏴🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Rob S Photography (@photographyrsp) reported from Porth, Wales@bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?
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Tom Neville (@TNevillee) reported from Trethomas, WalesBT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Peter N (@gooner1947) reported from Blackwood, Wales@bt_uk Send me the £20! Mine has been awful lately. So so slow!
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Shaun Porter (@srp0000) reported from Newport, WalesPremiership coverage is so much better on @btsport than @SkySportsPL at the moment, more polished, better interviews, less stupid playground style questions by pundits.
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Ondine (@ondineb) reported from Ferndale, Wales@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Chris Griffiths 🏴 (@cymruchris) reported from Church Village, Wales@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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Susan Chennells Sturdy🏴🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales@bt_uk is there an issue with full fibre broadband in the south wales area?
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Ryan Price (@ryanprice1927) reported from Llantwit Fardre, WalesTime to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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Tom Neville (@TNevillee) reported from Trethomas, Wales@bt_uk Your wifi is absolutely ******* shit, thanks
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LeftofCentre (@NorthGwentBlue) reported from Argoed, Wales@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, WalesWho are the commentators on BTSport? Absolutely awful
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James Moss (@UKEmpLawyer) reported from Allt-yr-Yn, Wales@omitbdf @bt_uk The person I spoke to from @bt_uk, who eventually called me back, did not know what LOS meant on the Openreach ONT. I had to Google it & informed him it meant Loss of Signal. Pathetic service so far - we still have no WiFi.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alcazar (@AlcazarTM) reported@bt_uk sort your **** internet out ffs
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susie dolphin (@Sudo_1962) reported@btbusinesscare broadband cable has come down in the road and now several residential and business premises without broadband for 4 days. Estimated repair date moves forward on a daily basis. How long will this take? Will I receive a discount off my bill for no service?
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Lizzie 🏴🇬🇧🌹 (@Dizzylizzie19) reported@AliIndge @bt_uk Hi, I've tried again but was told it could be up to 10 days to fix
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mark stratford (@stratfordmark) reported@bt_uk Yes please, read my messages and tell me what I can do. Engineer never showed up with no information to tell me they had not picked the job up. Just as well i rang @bt_uk at 5pm to find out. Since I was warned that I would be charged £50 if I was not in im expecting some comp!
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Int. Fishermen (@Int_Fishermen) reported@bt_uk no service tonight please dm me
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Simon Bowler (@simonjbowler) reported@bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.
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Eaters (@eaters2009) reported@bt_uk This is not acceptable. You told me to phone you regarding my issue. I tried last night and again this morning on 5 or 6 occasions. I can’t spend the whole day trying to get through. Put more people on the line.
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Andy Mich (@MrAndyMich) reported@bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.
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Lizzie 🏴🇬🇧🌹 (@Dizzylizzie19) reported@bt_uk Very frustrated that your new 2 step security verification is not working and apparently many cannot access their accounts. Please fix asap
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Andrew Farrow (@Farrowmagic) reported@btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…