BT (British Telecom) Outage Report in Blackwood, Caerphilly County Borough, Wales
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The latest reports from users having issues in Blackwood come from postal codes NP12 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Blackwood, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blackwood, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Blackwood, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Newport, Caerphilly, Pontypridd, Aberdare, Pontypool, Hengoed, Blackwood, Tonypandy, Merthyr Tydfil, Pontyclun, Cwmbran, Ferndale, Bargoed, Ynysddu, and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 22 hours ago |
|
Caerphilly
|
Internet | 1 day ago |
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Caerphilly
|
Internet | 2 days ago |
|
Newport
|
Internet | 2 days ago |
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Pontypridd
|
Internet | 5 days ago |
|
Newport
|
Internet | 5 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Darren Little (@Npteggchaser) reported from Victoria, Wales@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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Dai Williams (@Dai_ssrs) reported from Pontypool, WalesDid Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Ondine (@ondineb) reported from Ferndale, Wales@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Just messaged but I would still like to cancel at this point
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Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, WalesShocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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The Exiled Robin (@TheExiledRobin) reported from Llantrisant, WalesIf it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, WalesWho are the commentators on BTSport? Absolutely awful
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Han🏴 (@Hanlccook) reported from Caerphilly, Wales@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Ondine (@ondineb) reported from Aberaman, WalesI still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Ondine (@ondineb) reported from Ferndale, Wales@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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WPTuts (@WPTutz) reported from Pontypool, Wales@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Don Maidment (@DonKiano) reported from Maesycwmmer, Wales@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Leon Ip (@ippyfuzion) reported from Newport, Wales@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸 (@BigBernie4) reported from St. Julians, Wales@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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Chris Griffiths 🏴 (@cymruchris) reported from Church Village, Wales@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Phxis (@lPhxis) reported@MattMustang53 @bt_uk Having the same problem only stays connected for around 1-5m then disconnects again.
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CHRIS BURTON (@SURFERDUDEBURT) reported@bt_uk I would love to know how my phone line works ? It’s been 7 months and you and @OpenreachHelp still can’t fix it .
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Vinny Mainolfi | FREEZE64.com | Commodore 64 💎 (@FREEZE64UK) reported@owen4d @AndrewW52085286 @bt_uk Hi Owen, did you get it sorted? I have the same problem with the ‘white circle’ and I’m trying to find a solution
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katie (@ktyg77) reported@bt_uk My business Internet seems to be having problems but it isn't WiFi and I cannot check via a land-line. Could you check it please if I DM you the postcode?
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Carlo Keay (@CarloEdwards) reported@bt_uk Router is working but there is no internet. The open reach box has a red light on it (green, red, green) they sent a text to say it was fixed. But it’s not working (tried resetting too) can’t do by status check cos no landline.
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erica k b c (@ricecake_b) reported@bt_uk Link doesn’t seem to work, I’m afraid. Tried to get a fault sorted through the BT diagnostics but it’s stuck in a loop of telling me to reply “FIX” and afterwards telling me that the service is closed. Please help :c
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Matt Bate (@MattMustang53) reported@bt_uk I've done this, the "bot" says there is internet line to the home is working. So what's the issue? I've done all the usual and everything is connected as it always has been for the last 18 months working perfectly.
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Hayley ann Clarke (@bychan87) reportedAnyone else having trouble with @bt_uk ? it’s been flashing orange for over two weeks now sometimes it connects for a few seconds, I’ve tried the restarting and unplugging also the trouble shooting! Any ideas please?
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Mitch Newman (@TheMitchNewman) reported@SSCNapoliCurvaA @btsport Did you ever find out how to fix this? Mines been doing it for ages and no idea why.
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Tig Campbell-Moore (@tig_cm) reportedIt's bad enough paying for @btsport and having to watch adverts but the audio sync issues watching the rugby make you question where all the revenue goes.