BT (British Telecom) Outage Report in Blackwood, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwood, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Blackwood, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Newport, Bargoed, Mountain Ash, Pontyclun, Pontypridd, Ferndale, Treharris, Caerphilly, Pontypool, Cwmbran, Porth, Ebbw Vale, Tonypandy and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Total Blackout | |
| Bargoed |
Internet | |
| Mountain Ash |
Internet | |
| Pontyclun |
Internet | |
| Pontyclun |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸
(@BigBernie4) reported
from
St. Julians, Wales
@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
Bt sport not working on virgin media 😡 #Btsport #virginmedia
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Darren Little
(@Npteggchaser) reported
from
Victoria, Wales
@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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Leon Ip
(@ippyfuzion) reported
from
Newport, Wales
@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Martz
(@martzreed1975) reported
from
Cardiff, Wales
@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
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Dave Bowden
(@DaveBStDW) reported
from
Cardiff, Wales
@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Silkstone
(@davidsilkstone) reported
Maybe because you’re now part of @bt_uk what with their “legendary” customer service @EE are falling into the mediocre trap?
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Jason Browne
(@Jbro_38) reported
Internet issues are starting to get really really annoying now. Every day it goes down for 2-3 minutes twice a day. Which isn't enough for the back up to kick in, but when you pay almost £100 a month (Inc TV) it is frustrating @bt_uk
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Stxrmyy
(@ItsStxrmyy) reported
@ItsBennjy @bt_uk Mate @SkyUK is **** aswell take 5 working days to do a download and always cuts out and lags its awful internet
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Śubhanāga
(@NagaArchitect) reported
@btsport hello I am getting an error message: VC011:Sorry, there was a problem playing the content. Please try again. How do I fix this ?
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Mark Haynes
(@workspaceman) reported
@bt_uk Not acceptable. Get a manager to call me. It's a really simple task. You have know idea how utterly miffed we are with your rubbish service. Last chance.
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Thehedgehog2
(@Thehedgehog22) reported
it's 2021. We just landed on Mars and @bt_uk is still not able to provide good internet service.
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MK comments
(@M_J_K_) reported
@bt_uk Frustrating conversation with your "chat". I'm out of contract for broadband Dec. After various silly prices I reiterated I have price promise that I won't pay more than new customer and reply was "those offers are new customers only". Help...someone sensible needed please
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VikP
(@VikFlair1) reported
@bt_uk still no internet, 3 weeks now. Worst service I’ve ever received for anything! Haven’t been able to work for over 2 weeks! Tragic.
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Ted Williams
(@tedxwilliams999) reported
@bt_uk really disappointed by the way my 86 year old vulnerable parents have been treated. They phoned up to cancel and it was not made clear to them about the huge cancellation fee. They have been hit with £250 and it’s come as a big shock.
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Vorsprung Durch 💩 🌬
(@PavementPetHate) reported
@bt_uk Hi Jenny this constantly happens. Is fixed when I tweet @bt_uk then reverts to slow or no broadband within days. There is some deep fault on the line or in overall provision that is not being addressed