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BT (British Telecom)

BT (British Telecom) outages and service status in Blackwood, Wales

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Blackwood, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Sep 4, 8:10 AM GMT+1.
  • 44% Internet (44%)
  • 22% Wi-fi (22%)
  • 22% Phone (22%)
  • 11% Total Blackout (11%)

The latest reports from users having issues in Blackwood come from postal codes NP12 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blackwood, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Blackwood, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Tonypandy, Caerphilly, Abertillery, Hengoed, Blackwood, Newport, Pontypridd, Pontypool, and Aberdare.

CityProblem TypeReport Time
Tonypandy Internet 3 days ago
Caerphilly Internet 7 days ago
Abertillery Wi-fi 15 days ago
Tonypandy Wi-fi 20 days ago
Caerphilly Phone 25 days ago
Hengoed Phone 25 days ago

Nearby cities with recent reports

Tonypandy

1 recent signals

3 days ago
Caerphilly

1 recent signals

7 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • TMCI73
    The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • BigBernie4
    Greg (Big Bernie) MW7BUF 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇵🇸 (@BigBernie4) reported from St. Julians, Wales

    @bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • MoggyMarshman
    Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • dave_maydew
    Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • dave_maydew
    Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • Hanlccook
    Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • Serian_G
    Serian Ganesh (@Serian_G) reported from Merthyr Tydfil, Wales

    Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

  • gooner1947
    Peter N (@gooner1947) reported from Blackwood, Wales

    @bt_uk Send me the £20! Mine has been awful lately. So so slow!

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • WPTutz
    WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • taffyqueen
    Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network

  • Max25143798
    Max (@Max25143798) reported from Newport, Wales

    @J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊

  • NorthGwentBlue
    LeftofCentre (@NorthGwentBlue) reported from Argoed, Wales

    @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

  • ondineb
    Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • ondineb
    Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • OzUrfaCardiff
    OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales

    @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

  • emmalee909
    Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • taffyqueen
    Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk is there an issue with full fibre broadband in the south wales area?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LadyRufus
    Ruth Knight (@LadyRufus) reported

    @ClaireMadMax @bt_uk If your internet goes off you can’t make a call either! No mobile signal where I live. Excellent work BT😡

  • eventhestarsuk
    Even The Stars Music (@eventhestarsuk) reported

    @bt_uk hey. Why are you charging me £84 for a package a new customer can now get for £35 and the best price you can offer me is £65 with a 24 month contract? Ripping off long-term customers is a very bad look

  • Sevka_T
    Sev (@Sevka_T) reported

    Hi, I haven't been a customer since 2024 and today I am receiving texts and emails saying my trial is coming to an end. What is going on? @bt_uk

  • GFX2001
    Ian Robson (@GFX2001) reported

    @bt_uk BT Message Chat is less than useless. Just spent 30 Minutes trying to get the "Free Speed Upgrade" promised when I upgraded to Full Fibre but not received. But the Chat Bot ignores everything you type in and just asks unrelated questions before saying it can't help.

  • KHC99d
    heebee (@KHC99d) reported

    @Nunney2584 @bt_uk Don’t expect BT to help

  • chefkernal
    Kernal 💼🧼 (@chefkernal) reported

    @bt_uk I was calling to cancel a contract for an elderly client but you can’t appear to verify who she is even though I can do it and I’m a 30 year old man putting on a funny voice

  • jennyleyshon
    jenny leyshon (@jennyleyshon) reported

    @bt_uk absolutely useless - TV is slow in buffering and laptop is slow but do you think I can talk to somebody with a bit of common sense? No. Been told everything is fine but it’s not. I want an engineer out to fix as I need to be able to work from home.

  • LesleyT88
    Lesley Talbot (@LesleyT88) reported

    @bt_uk your customer service is terrible! This issue still hasn’t been resolved! Told this morning that your executive customer care team would contact my mum to discuss the issue as a priority and she still hasn’t had a call! Paying customers are clearly not a priority to you

  • cyberbeautiful
    lauren. (@cyberbeautiful) reported

    Why do you never answer the damn phone!?! @bt_uk

  • JHNaismith
    James (Jim) Naismith (@JHNaismith) reported

    Usually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.