BT (British Telecom)

BT (British Telecom) Outage Report in Blackwood, Caerphilly County Borough, Wales

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The latest reports from users having issues in Blackwood come from postal codes NP12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Blackwood, Caerphilly County Borough, Wales 12/18/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Tonypandy, Merthyr Tydfil, Pontypridd, Newport, Ferndale, Treharris, Blackwood, Pontyclun, Caerphilly, Cwmbran, Aberdare, Ebbw Vale, Newbridge and Blaina.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomTonypandy Internet
United KingdomMerthyr Tydfil Internet
United KingdomCardiff Phone
United KingdomPontypridd Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • DjGiggsy Giggsy (@DjGiggsy) reported from Cardiff, Wales

    Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

  • Serian_G Serian Ganesh (@Serian_G) reported from Merthyr Tydfil, Wales

    Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • crocker74 Ryan Crocker (@crocker74) reported from Cardiff, Wales

    @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

  • markygee6 markg (@markygee6) reported from Cardiff, Wales

    @btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • hop_gary Gary Hopkins (@hop_gary) reported from Rhymney, Wales

    @ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    @bt_uk Send me the £20! Mine has been awful lately. So so slow!

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

  • AndrewHazard Andrew Hazard Photography (@AndrewHazard) reported from Panteg, Wales

    @bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnaSaysThat Anna Burton (@AnnaSaysThat) reported

    @bt_uk @bt_uk Can you please put updates on your Twitter account and as a pinned tweet to save me constantly trying and failing to access my emails whilst your email service is down?

  • Llyander SD (@Llyander) reported

    @bt_uk, something wrong with your email? Getting this when I try to login to webmail - "Unable to locate catalog information BTContent_A_Extension Unable to locate catalog information BTContent_A_Extension Unable to locate catalog information FlexAssetTypes"

  • peterkro1875 Peter Marlow (@peterkro1875) reported

    @bt_uk Is there any news on this yet please? Do you have an ETA for a fix?

  • webbo9 Paul Webster (@webbo9) reported

    @bt_uk BT email is still down in S35 0JR. Been down since 8am 😡

  • mike_johnson Mike Johnson (@mike_johnson) reported

    @bt_uk I've been put through to Openreach who are calling me back tomorrow so they can see if they can escalate. I think I gave all my personal details five times. I don't know what I'm going to end up with as service. Can your departments not speak to each other?

  • AmyBillington5 Amy Billington (@AmyBillington5) reported

    @bt_uk My Nan and Grandad have just contacted me to say their landline isn’t working they live in Birmingham just wondering if there’s an issue in that area or something wrong with their phone thanks :)

  • MarmiteBroth Steve Palmer (@MarmiteBroth) reported

    @bt_uk using EE broadband or trying to. It's down. Any idea when it'll be back up again.

  • sallyroberts70 sally roberts (@sallyroberts70) reported

    @bt_uk so we made the switch to voice digital and it’s faulty, have no landline now until you fix the issue, surely you should have checked this before switching us, I now have no landline and I need it as I have a very poorly husband.

  • yunggrebo 𝔜𝔲𝔫𝔤 𝔊𝔯𝔢𝔟𝔬 𖤐 (@yunggrebo) reported

    @bt_uk I’ve not been contacted about the 12th or today so will they really? I expect something tomorrow or I’ll just cancel the order and go with Virgin

  • thevine_ologist SunnyJ (@thevine_ologist) reported

    @bt_uk You guys sorted out this outage yet? Cant log into my BT and access my bills for my expenses...