BT (British Telecom) Outage Report in Blackwood, Caerphilly County Borough, Wales
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The latest reports from users having issues in Blackwood come from postal codes NP12 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Blackwood, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blackwood, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Blackwood, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Newport, Pontypridd, Caerphilly, Aberdare, Pontypool, Hengoed, Blackwood, Tonypandy, Merthyr Tydfil, Pontyclun, Cwmbran, Ferndale, Bargoed, Ynysddu, and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Total Blackout | 17 hours ago |
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Newport
|
Total Blackout | 18 hours ago |
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Newport
|
Total Blackout | 20 hours ago |
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Newport
|
Wi-fi | 5 days ago |
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Pontypridd
|
Wi-fi | 6 days ago |
|
Newport
|
Internet | 6 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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Han🏴 (@Hanlccook) reported from Caerphilly, Wales@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Gerald J Davies (@GerJDav) reported from Caerphilly, Wales@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Ondine (@ondineb) reported from Aberaman, WalesI still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸 (@BigBernie4) reported from St. Julians, Wales@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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🏴☠ Mr Mallett ☠🏴 (@Mr_Mallett666) reported from Newport, Wales@btsport sort your streaming service out 🤔
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Adam Lee (@AdamLee2011) reported from Newport, WalesBt sport not working on virgin media 😡 #Btsport #virginmedia
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The Exiled Robin (@TheExiledRobin) reported from Llantrisant, WalesIf it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Ondine (@ondineb) reported from Ferndale, Wales@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Darren Little (@Npteggchaser) reported from Victoria, Wales@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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Ondine (@ondineb) reported from Ferndale, Wales@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, WalesWtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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WPTuts (@WPTutz) reported from Pontypool, Wales@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Dai Williams (@Dai_ssrs) reported from Pontypool, WalesDid Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Leon Ip (@ippyfuzion) reported from Newport, Wales@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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Don Maidment (@DonKiano) reported from Maesycwmmer, Wales@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, WalesShocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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JAMIE (@JAMlEPLAYS) reportedHello @bt_uk I have a 6 month game pass that I need to activate but the option to do so isn't in My BT. Can you help me please?
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Salacious Skunk (@SalaciousSkunk) reportedPlease avoid #vodafone & #btopenreach they are bollocks. They offer cheaper prices to entice new customers, but treat you like **** after you’ve signed up. Waited in all day to be connected, engineer was a no show, customer service is **** & isn’t understandable. @bt_uk @vodafone
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Linda (@Linda39934464) reported@bt_uk today we called BT for help. Help was offered in repairing a phone for a vulnerable 93 year old. Nothing happened and she is still without a phone which she needs for hospital, family, neighbourhood support. What happened?
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kazim (@Mkazz16gmailco1) reported@bt_uk Fraudulent sale by BT customer consultants, miss selling packages to customers. Then forcefully Debiting money customers account. Made complaint with BT. Without resolving My complaint closed. When i called BT customer services. They tried to sell another contract. Really
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David Leedham (@DavidGLeedham) reportedSo Sue Edmundson from BT @bt_uk uk you say you’ve ‘tried to call me a few times’ to check if my issue has been resolved … How? Mobile? No missed calls! Email? None rec’d! Landline? I was overseas, so that would be pointless, but also no phone attached #LetDown #disappointed
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super aspie (@SuperAspie52579) reported@bt_uk claim to be the best for coverage but they are really not. If you live in a rural area like I do...you will NOT get a good service. I pay over £100 a month for this ****!
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HoxaTapestryGallery (@HoxaTapestry) reported@btbusinesscare Can someone please contact us ASAP, you have deleted our phoneline! It was supposed to switch accounts, not end service!
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Megan Tee ✏️ (@artsngrafts) reported@_reBeccaK @bt_uk That’s horrific. Some guy working for them tried to gaslight me as if it all never happened, despite the constant calls & engineers coming out every single month. There has to be, but they can’t leave you without internet anyway, definitely ruuuuun!
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super aspie (@SuperAspie52579) reported@bt_uk @bt_uk i give up. I'm cancelling my contract as soon as possible and going with someone else. Extortionate priced for a service that isn't fit for purpose! I'm done. You could install all new cables and equipment in my house and it still wouldn't work! **** YOU BT!
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Paul (@8gzd8k76nM) reported@RichieUK_TTV @BTCare Most likely was an upgrade to FTTP which requires a new internal box. Either way you’re the nut job who is missing out, get a grip and just have it installed. Or am I right in saying if your boiler broke you wouldn’t have an engineer “invading” your house to fix it? Lemon