BT (British Telecom)

BT (British Telecom) Outage Report in Blackwood, Caerphilly County Borough, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Blackwood, Caerphilly County Borough, Wales 02/01/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bargoed, Caerphilly, Newport, Cardiff, Pontypool, Treharris, Cwmbran, Porth, Ferndale, Pontypridd, Pontyclun, Ebbw Vale, Tonypandy, Aberdare and Merthyr Tydfil.

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City Problem Type Report Time
United KingdomBargoed Internet
United KingdomCaerphilly Total Blackout
United KingdomNewport E-mail
United KingdomBargoed Internet
United KingdomNewport Internet
United KingdomNewport Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • ippyfuzion Leon Ip (@ippyfuzion) reported from Newport, Wales

    @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, Wales

    Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

  • TheExiledRobin The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales

    If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7

  • julianevans11 Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported from Cardiff, Wales

    @bt_uk How about you just provide the service we’re paying for…

  • BigBernie4 Greg (Big Bernie) MW7BUF 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇵🇸 (@BigBernie4) reported from St. Julians, Wales

    @bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?

  • WPTutz WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • Dai_ssrs Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • julianevans11 Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported from Cardiff, Wales

    @bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??

  • MissESilcox MissESilcox (@MissESilcox) reported from Cardiff, Wales

    The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • Natalieball1984 NATALIE BALL 🛡️ (@Natalieball1984) reported from Cardiff, Wales

    @bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Cardiff, Wales

    @bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?

  • Gavinallen Gavin Allen (@Gavinallen) reported from Cardiff, Wales

    @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

  • johnsey80 Steve Johns (@johnsey80) reported from Cardiff, Wales

    I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?

  • jaisullivan Jai Sullivan (@jaisullivan) reported from Cardiff, Wales

    @MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Bradley55153670 Bradley (@Bradley55153670) reported

    @btsport why do you Broadcasters fail abysmally to have the ***** to call out this diving & cheating & useless refereeing - your moron of a commentator just accepted that crap from a bunch of cheats & a referee without comment

  • GregoryTKint GregoryTKint #SafeEdForAll #RejoinEU (@GregoryTKint) reported

    @bt_uk Seems impossible to get through to Customer Support this evening... 😳 Think I am giving up in order to save my sanity.

  • JonesiOnTwittah Gareth Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JonesiOnTwittah) reported

    @bt_uk Give me this then seeing as my internet is actually broken! 😠

  • SJ54872541 SJ (@SJ54872541) reported

    @ManOfKent99 @ColneyTalk It’s god awful!!! Get in the studio … the other bird can’t even talk properly …., wtf #BTSport

  • Scottha43325038 Scott harrison (@Scottha43325038) reported

    @bt_uk @gallmorr22 I wouldn't bother ee aint bothered about there small customers we get called liars an that marc never replies either must be to busy

  • _RP_77 RiP (@_RP_77) reported

    @samuelluckhurst How can it be "difficult to tell" what the formation is for a professional football writer covering an Erik Ten Hag football team? Why don't you know what he does? Same goes for Scholes & @RobbieSavage8 on that ****-show at @btsport tonight. Amateurs the lot of you.

  • MushroomWonders Mel Atonin ❤🍄🦇 (@MushroomWonders) reported

    @bt_uk I don't know, but 10 days without any landline or internet service is unacceptable. Should I complain to your CEO or to the ombudsman?

  • 1212Pete Pete (@1212Pete) reported

    @bt_uk Spoke to them on the phone today. That's where the £50.99 offer came from, which is pretty poor. Asked about downgrading broadband and TV options, but "the best they could do" was £50.99. New BT customers: under £30. Add on a TV package, say £36ish. But offered £50+ 🫤

  • Neonvitriol Neon Vitriol (@Neonvitriol) reported

    @btsportfootball @btsport The Roma game tonight has had the worst referee and VAR I’ve EVER seen,I hope these clowns are not at the WC 🙄

  • pooroldbird pooroldbird💙 (@pooroldbird) reported

    Anyone else had a brand new @bt_uk halo broadband fitted and IT Stinks! The smell is awful. Engineer said its coming from the hole they drilled in the wall. Filled it. No better. Have a person on oxygen in the house. Any ideas?