BT (British Telecom) Outage Report in Blackwood, Caerphilly County Borough, Wales
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The latest reports from users having issues in Blackwood come from postal codes NP12 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Blackwood, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blackwood, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Blackwood, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Mountain Ash, Blackwood, Newport, Pontypridd, Caerphilly, Aberdare, Pontypool, Hengoed, Tonypandy, Merthyr Tydfil, Pontyclun, Cwmbran, Ferndale, Bargoed, and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Mountain Ash
|
Phone | 7 hours ago |
|
Blackwood
|
Internet | 10 hours ago |
|
Newport
|
Total Blackout | 2 days ago |
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Newport
|
Total Blackout | 2 days ago |
|
Newport
|
Total Blackout | 2 days ago |
|
Newport
|
Wi-fi | 6 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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Andrew Hazard Photography (@AndrewHazard) reported from Panteg, Wales@bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose
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Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Gary Hopkins (@hop_gary) reported from Rhymney, Wales@ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Tom Neville (@TNevillee) reported from Trethomas, Wales@bt_uk Your wifi is absolutely ******* shit, thanks
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Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, WalesWtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Owen (@Owen_Jenkss) reported from Risca, Wales@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Peter N (@gooner1947) reported from Blackwood, Wales@bt_uk Send me the £20! Mine has been awful lately. So so slow!
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Ryan Price (@ryanprice1927) reported from Llantwit Fardre, WalesTime to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, WalesSo after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Tom Neville (@TNevillee) reported from Trethomas, WalesBT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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Tom Neville (@TNevillee) reported from Trethomas, WalesHonestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Serian Ganesh (@Serian_G) reported from Merthyr Tydfil, WalesUncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Thomas (@Dribsebbas) reported@lewi0308 @bt_uk I haven't got it yet, been trying to set it up for my elderly parents , they was supposed to have it start Tuesday. 5 days on and numerous phone calls of me and lots of promises broken by them!
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Kerry-Ann Beer (@Kezza100) reported@bt_uk day 2 of an external fault on our service, told by your team won’t be sorted out until Thursday? Also told the only solution to get WiFi is we would need to upgrade our contract by over £10 a month ? Is this acceptable ?
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Claire Morgan 🏴🇪🇺 (@Claireydoo_Mor) reportedHi @bt_uk is there a issue with broadband in the CF64 area?
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Geoff (@geoffbell01) reported@bt_uk No - you have managed to fail to activate the service for my elderly in laws - they are moving into the new flat on Monday and they won’t have a landline. Not impressed.
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Paul Vile (@paul_vile) reported@bt_uk I included you because TalkTalk uses openreach. Service came back within 20 minutes.
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Damian Grant (@DamoGrant) reported@MarcAllera @bt_uk Only because most folk hang up after waiting over 30 mins on hold to speak to someone at @bt_uk but mysteriously answer the phone straight away when you’re trying to cancel a product or leave BT completely
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Dazzler (@lewi0308) reported@Dribsebbas @bt_uk Not quite the customer centric approach you’d expect buddy
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Jayneyboo (@Jayne2502) reported@bt_uk I suggest you come and pick up your rubbish equipment. My super duper router is in my bin. I have suffered your awful service for just 2 weeks and that's enough. My bin gets emptied on Monday btw. I will cancel my direct debit also. Not paying for non existent internet.
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Tom (@BigLadTom) reported@bt_uk what a joke trying to call all day my #youview box is constantly freezing I have a perfect WiFi connection and followed your Internet help guide and its aweful..... Seems like you're happy to take my money but not help with any issues #jokers
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Ben Edwards (@BenEdwa17958801) reported@bt_uk 2 hours and counting on the phone to your helpline after no one called me back at 1600hrs today as agreed. Call taker answered 1 hour in and I was “put on hold” while she tried to sort the problem with my broadband home move. That was an hour ago now.