BT (British Telecom) outages and service status in Blackwood, Wales

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blackwood, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Blackwood, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Tonypandy, Caerphilly, Hengoed, Blackwood, Newport, Pontypridd, Pontypool, Aberdare, and Ebbw Vale.

City	Problem Type	Report Time
Tonypandy	Wi-fi	3 days ago
Caerphilly	Phone	8 days ago
Hengoed	Phone	8 days ago
Blackwood	Internet	9 days ago
Newport	Total Blackout	12 days ago
Pontypridd	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

• 
  Andrew Hazard Photography (@AndrewHazard) reported 3 minutes ago from Panteg, Wales

  @bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose

• 
  Ondine (@ondineb) reported 5 minutes ago from Aberaman, Wales

  I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

• 
  Rob S Photography (@photographyrsp) reported 11 minutes ago from Porth, Wales

  @bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?

• 
  LeftofCentre (@NorthGwentBlue) reported 11 minutes ago from Argoed, Wales

  @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

• 
  Sam Smith-Higgins (@SamSmithHiggins) reported 15 minutes ago from Henllys, Wales

  Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

• 
  Don Maidment (@DonKiano) reported 16 minutes ago from Maesycwmmer, Wales

  @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

• 
  James Moss (@UKEmpLawyer) reported 16 minutes ago from Allt-yr-Yn, Wales

  @omitbdf @bt_uk The person I spoke to from @bt_uk, who eventually called me back, did not know what LOS meant on the Openreach ONT. I had to Google it & informed him it meant Loss of Signal. Pathetic service so far - we still have no WiFi.

• 
  Ondine (@ondineb) reported 20 minutes ago from Ferndale, Wales

  @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

• 
  Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported 22 minutes ago from Aberdare, Wales

  Really great service from @bt_uk today. Don't want to tweet only when it's negative.

• 
  Darren Little (@Npteggchaser) reported 24 minutes ago from Victoria, Wales

  @bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.

• 
  Ondine (@ondineb) reported 27 minutes ago from Ferndale, Wales

  @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

• 
  Peter N (@gooner1947) reported 29 minutes ago from Blackwood, Wales

  @bt_uk Send me the £20! Mine has been awful lately. So so slow!

• 
  Emma Harris ♥♬ (@emmalee909) reported 30 minutes ago from Merthyr Tydfil, Wales

  @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

• 
  The Morlais Castle Inn (@TMCI73) reported 31 minutes ago from Merthyr Tydfil, Wales

  @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

• 
  Gavenny Baggie (@R_Bradley_WBA) reported 35 minutes ago from Abergavenny, Wales

  @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

• 
  Steffan McMahon (@Steffan_McMahon) reported 39 minutes ago from Bargoed, Wales

  @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

• 
  Dai Williams (@Dai_ssrs) reported 42 minutes ago from Pontypool, Wales

  Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

• 
  Steveo Davies (@STEVEOLUCKY7) reported 49 minutes ago from Caerphilly, Wales

  Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

• 
  OzUrfa (@OzUrfaCardiff) reported 57 minutes ago from Beechwood, Wales

  @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

• 
  Leon Ip (@ippyfuzion) reported 60 minutes ago from Newport, Wales

  @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gavin Curran (@aimdestroyer) reported 9 minutes ago

  @bt_uk please upgrade your mobile app. It is shocking. Can’t link to see accounts and payment set ups just buffer - awful

• 
  grace hooper (@messalinahooper) reported 10 minutes ago

  @bt_uk Really had enough. Please send me a link to make a formal complaint about lack of service and lip service engineer. This is yet another night, one of dozens wifi and Internet failed

• 
  boomshanka🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@boomshanka2u) reported 19 minutes ago

  @bt_uk @bt_uk shocking customer service by you, my elderly in-laws should have had new fibre installed on 24th July. Still waiting!!!!!

• 
  AutumnaL (@HightoDeep) reported 20 minutes ago

  @eventhestarsuk @bt_uk I thought new customer only deals had been stopped! ******* rob dogs *forgive the swear

• 
  Macro Bielsa (@Forex_trader_4u) reported 22 minutes ago

  @bt_uk Exactly.. I have to call to cancel. Should be 2 clicks max once logged in. Just trying to make it difficult.

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 23 minutes ago

  Update on the @bt_uk fiasco. After 48 years as a customer I’m told I have to pay up to March despite never having signed anything nor being told I had a new contract. The new residents take over the line in 8 days so BT will be paid twice. There’s a name for that. Fraud.

• 
  Ernesto (@ernestohegi) reported 24 minutes ago

  @bt_uk hello, I've been having the same issue with my broadband connection for three weeks and it's still not solved, an engineer came today and said it's a problem with the line, the problem is still not solved, is there anything you can do about it?

• 
  Giles Shaxted (@gilesshaxted) reported 25 minutes ago

  @bt_uk I appreciate the response. After three phone calls from your loyalty team or whatever they called themselves. I ended up switching to sky. You should genuinely treat your loyal customers better than the new ones. It's not okay.

• 
  Craig Goddard (@ChemTeachCGO) reported 25 minutes ago

  @bt_uk It seems that since it moved to HBO Max, this is no longer the case & is now baked into my contract alongside broadband. I don't recall at any time being asked about this & I have always understood it to be a rolling commitment. Please explain this situation and how I can cancel.

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 27 minutes ago

  Huge disappointment with @bt_uk today. I had a Post Office phone line in 1978 which became BT in 1982. I’ve never considered switching away. I moved last year with about 6 weeks interregnum. I’m moving again and am told I have to pay £73 early termination! So I’m done with BT, me