BT (British Telecom) outages and service status in Blackwood, Wales

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blackwood, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Blackwood, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Treharris, Blackwood, Pontypridd, Caerphilly, Newport, Ystrad Mynach, Mountain Ash, Cwmbran, Bargoed, Aberdare, Pontypool, Hengoed, Tonypandy, Merthyr Tydfil, and Pontyclun.

City	Problem Type	Report Time
Treharris	Internet	4 hours ago
Blackwood	Internet	10 hours ago
Pontypridd	Wi-fi	2 days ago
Caerphilly	Internet	2 days ago
Newport	Internet	3 days ago
Blackwood	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

• 
  Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported 4 minutes ago from Caerphilly, Wales

  @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

• 
  Ondine (@ondineb) reported 5 minutes ago from Aberaman, Wales

  I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

• 
  Owen (@Owen_Jenkss) reported 5 minutes ago from Risca, Wales

  @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

• 
  Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported 6 minutes ago from Newbridge, Wales

  @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

• 
  Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported 7 minutes ago from Merthyr Tydfil, Wales

  @bt_uk is there an issue with full fibre broadband in the south wales area?

• 
  Dave Maydew MW0DCM (@dave_maydew) reported 7 minutes ago from Tylorstown, Wales

  @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

• 
  Gavenny Baggie (@R_Bradley_WBA) reported 8 minutes ago from Abergavenny, Wales

  @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

• 
  Greg (Big Bernie) MW7BUF 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇵🇸 (@BigBernie4) reported 12 minutes ago from St. Julians, Wales

  @bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?

• 
  Gerald J Davies (@GerJDav) reported 13 minutes ago from Caerphilly, Wales

  @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

• 
  Serian Ganesh (@Serian_G) reported 15 minutes ago from Merthyr Tydfil, Wales

  Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

• 
  LeftofCentre (@NorthGwentBlue) reported 28 minutes ago from Argoed, Wales

  @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

• 
  Gregg 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GreggC_CC) reported 31 minutes ago from Newport, Wales

  @jackfb22 @btsport @btsportrugby @virginmedia Glad it's on channel 4 too today. Even if it's not so good commentary. Has to be a feed issue somewhere, because the adverts were fine.

• 
  Steffan McMahon (@Steffan_McMahon) reported 36 minutes ago from Bargoed, Wales

  @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

• 
  Dai Williams (@Dai_ssrs) reported 38 minutes ago from Pontypool, Wales

  Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

• 
  The Morlais Castle Inn (@TMCI73) reported 41 minutes ago from Merthyr Tydfil, Wales

  @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

• 
  Ondine (@ondineb) reported 50 minutes ago from Ferndale, Wales

  @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

• 
  Rob S Photography (@photographyrsp) reported 54 minutes ago from Porth, Wales

  @bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?

• 
  James Moss (@UKEmpLawyer) reported 54 minutes ago from Allt-yr-Yn, Wales

  @omitbdf @bt_uk The person I spoke to from @bt_uk, who eventually called me back, did not know what LOS meant on the Openreach ONT. I had to Google it & informed him it meant Loss of Signal. Pathetic service so far - we still have no WiFi.

• 
  Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported 56 minutes ago from Merthyr Tydfil, Wales

  @bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network

• 
  Ondine (@ondineb) reported 58 minutes ago from Ferndale, Wales

  @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mark stratford (@stratfordmark) reported 3 minutes ago

  @bt_uk Yes please, read my messages and tell me what I can do. Engineer never showed up with no information to tell me they had not picked the job up. Just as well i rang @bt_uk at 5pm to find out. Since I was warned that I would be charged £50 if I was not in im expecting some comp!

• 
  Dwain Driver (@TrainDriver1982) reported 5 minutes ago

  @bt_uk Your detection system says everything is ok, clearly it is not. Means I’m going to have to speak to your normally incompetent tech support since my open reach box was accidentally wired up to neighbours when development built. Literally had enough.

• 
  Rachel (@rachelleese84) reported 6 minutes ago

  @bt_uk we’ve had problems with our wifi for a month. Multiple open reach engineers claim to have fixed it. None have. Latest made it worse. No wifi at all. Impossible to speak to a human who is helpful. I’m disabled and rely on the internet.

• 
  chris curtis (@krustykriss) reported 7 minutes ago

  @bt_uk my phone line to my house from the telegraph pole has been damaged and is hanging down really low to the ground can you send an engineer to reattach it asap

• 
  Andy Mich (@MrAndyMich) reported 10 minutes ago

  @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.

• 
  Ben Thompson (@BenBonj) reported 10 minutes ago

  Isn’t it funny I had no internet issues until @bt_uk offer me to upgrade my package since then it’s been dogshite. Dropping out constantly & buffering when I didn’t take em up on it. Almost as if they’ve slowed it down deliberately to make me upgrade to get more money out of me.

• 
  Tobes (@theGrimey) reported 12 minutes ago

  @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.

• 
  Lee Johnstone (@lee_johnstone84) reported 21 minutes ago

  Really poor service for existing customers @bt_uk, putting my TV package up and not willing to do anything to keep me with them, @skytv are offering such better deals so looks like ill be joining them

• 
  Asif Rana (@HounslowParking) reported 22 minutes ago

  @bt_uk Please can you tell me why your service is so useless? You've forced us to switch over from copper to fibre, but then you haven't made the actual switch and just thought its easier to charge us for both services. Your staff are utterly clueless and inept. #btareuseless

• 
  Lee Williams (@LeeWilliams154) reported 25 minutes ago

  @bt_uk Excellent service from Brian at your call centre BT when I called, got everything I wanted and possibly TV from you in a few months