BT (British Telecom)

BT (British Telecom) Outage Report in Argoed, Caerphilly County Borough, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Argoed, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Argoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Argoed, Caerphilly County Borough, Wales 11/18/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Argoed, Caerphilly County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Caerphilly, Hengoed, Tonypandy, Pontypridd, Newport, Porth, Pontypool, Treharris, Aberdare, Cwmbran, Bargoed, Blackwood, Mountain Ash, Tredegar and Abergavenny.

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City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomHengoed Phone
United KingdomTonypandy Wi-fi
United KingdomPontypridd E-mail
United KingdomNewport Wi-fi
United KingdomPorth Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Argoed, Wales

Latest outage, problems and issue reports in Argoed and nearby locations:

  • CitrusArtsUK Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, Wales

    I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • BigBernie4 Greg (Big Bernie) MW7BUF 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇵🇸 (@BigBernie4) reported from St. Julians, Wales

    @bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Just messaged but I would still like to cancel at this point

  • Cobblerja JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales

    @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

  • WPTutz WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • Dai_ssrs Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, Wales

    Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • NorthGwentBlue LeftofCentre (@NorthGwentBlue) reported from Argoed, Wales

    @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

  • taffyqueen Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network

  • CitrusArtsUK Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, Wales

    @btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.

  • hilaryhendy Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported from Aberdare, Wales

    Really great service from @bt_uk today. Don't want to tweet only when it's negative.

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • taffyqueen Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk is there an issue with full fibre broadband in the south wales area?

  • cymruchris Chris Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cymruchris) reported from Church Village, Wales

    @bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • ippyfuzion Leon Ip (@ippyfuzion) reported from Newport, Wales

    @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Gary1973N GC1973 (@Gary1973N) reported

    @bt_uk Left Zen to come to BT it was a bad mistake. Thank god I am in the cooling off period.

  • damian_gmail justin damian ford (@damian_gmail) reported

    @bt_uk WiFi not working in rogiet Monmouthshire???

  • leslieagardner leslie gardner (@leslieagardner) reported

    It's not only national company British Airways massively letting people down .. British Telecom has worse service than ever . Lying and confusion .. @btbusinesscare @British_Airways

  • Jordannstonee jordan (@Jordannstonee) reported

    @bt_uk physically cannot get in contact with you guys... Please message me if you can. Online chat won't help and the 5+ numbers I've tried say server error. Please help ASAP

  • IanPrit44337002 Ian Pritchard (@IanPrit44337002) reported

    When you're told you might pay £85 for a call out cos your internet doesn't work properly @bt_uk lets go lol

  • emerald1910 Edmund O'Leary (@emerald1910) reported

    @joware1 Jo, I would have preferred to have stayed with BT. However my BT Bills are going up and up and up and up! My conclusion is BT do not care about their customers. BT are a huge British company. Customer Inertia is an integral part of it's success story, @bt_uk. Sad but True!

  • pendolinodriver WaspInABottle (@pendolinodriver) reported

    @bt_uk why have a complaints procedure if you just close a complaint without speaking to the customer?

  • HawkeyeIan Ian Hawkins (@HawkeyeIan) reported

    @bt_uk I am fed up of paying for a TV service which is poor at best! There is no option to raise a complaint online so this is the only resort. I am not calling to wait for over an hour! Had the service for 6 months and there is always an issue.

  • XPDannii CPD (@XPDannii) reported

    @bt_uk Sooo when are you gonna step into the 21st century? Because you feel like internet explorer or dialup … Rip … my god … you should pay for ppl psychiatrists session because of the rage you cause! Seriously you’re the worst… and pls don’t bother tell me to contact you…

  • VanVo75565718 Van Vo (@VanVo75565718) reported

    @bt_uk Is bt tv down? I can still watch Netflix and now TV but not your channels