BT (British Telecom)

BT (British Telecom) Outage Report in Argoed, Caerphilly County Borough, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Argoed, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Argoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Argoed, Caerphilly County Borough, Wales 10/28/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Argoed, Caerphilly County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Newport, Caerphilly, Bargoed, Tonypandy, Blackwood, Treharris, Hengoed, Cwmbran, Porth, Pontypridd, Mountain Ash, Tredegar, Abergavenny, Ferndale and Aberdare.

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City Problem Type Report Time
United KingdomNewport Internet
United KingdomCaerphilly Wi-fi
United KingdomBargoed Wi-fi
United KingdomNewport Internet
United KingdomTonypandy Internet
United KingdomBlackwood Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Argoed, Wales

Latest outage, problems and issue reports in Argoed and nearby locations:

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • Mr_Mallett666 🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported from Newport, Wales

    @btsport sort your streaming service out 🤔

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • WPTutz WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • ippyfuzion Leon Ip (@ippyfuzion) reported from Newport, Wales

    @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    Bt sport not working on virgin media 😡 #Btsport #virginmedia

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • OzUrfaCardiff OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales

    @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

  • Npteggchaser Darren Little (@Npteggchaser) reported from Victoria, Wales

    @bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Probertski Steve Probert (@Probertski) reported

    @bt_uk NOT impressed with BT Internet, I cancelled my BT Internet account today as they decided to suddenly raise my monthly cost to £75 a month ! They said the service will stop in 30 days. Less then 4 hours later my service was cut off! Now we have no internet whatsoever ever

  • Truss17Jayne Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England

    @bt_uk is there a problem- West Midlands?

  • az1974 Az-COYS - 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇵🇸 (@az1974) reported

    @bt_uk How much is it I’m currently a BT customer

  • CrossEyedPiano Fran Wilson 🎹🖋 (@CrossEyedPiano) reported

    @bt_uk So you need to tell me when you’re going to fix it because it’s preventing me from working

  • Carver1356 Mark Summers (@Carver1356) reported

    @bt_uk Two weeks ago it wasn’t storm damage .. seems a bit of a coincidence

  • CrossEyedPiano Fran Wilson 🎹🖋 (@CrossEyedPiano) reported

    @bt_uk I can’t look up my account number because, as I have already told you, the internet is down and I manage my account online.

  • ian_lapworth Ian Lapworth (@ian_lapworth) reported

    @bt_uk Hi, I just booked an engineer for this Wednesday for a slow connection broadband fault. Whilst on the BT app I also upgraded to Halo 3, which is being installed on 8th March. Should I keep the first appointment to fix the fault? Or cancel (as I'm getting a new service?)

  • Babyseven2007 Michaela Traveller (@Babyseven2007) reported

    @bt_uk Thankyou I did speak to customer retention tonight and the lady said my bill is going up even on contract renewal after years. I will try the number tomorrow.

  • Sjg3G Steve Groves (@Sjg3G) reported

    @bt_uk I know what the problem is & it affects other properties. Why wouldn’t you notify me the appointment was cancelled and give me an updated eta, the process isn’t there just for your convenience (customers time matters as much as engineers)?

  • Carver1356 Mark Summers (@Carver1356) reported

    @bt_uk I have had no internet for two weeks until weekend ... I have just allowed a complaint to be closed.. now no internet again .. my wife’s works from home for NHS… now got to wait 2hrs for return call …not happy