BT (British Telecom)

BT (British Telecom) Outage Report in Argoed, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Argoed, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Argoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Argoed, Caerphilly County Borough, Wales 05/14/2025 10:05

May 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Argoed, Caerphilly County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Abergavenny, Blackwood, Newport, Merthyr Tydfil, Pontypridd, Caerphilly, Tonypandy, Pontypool, Aberdare, Hengoed and Porth.

Loading map, please wait...
City Problem Type Report Time
United KingdomAbergavenny E-mail
United KingdomBlackwood Internet
United KingdomNewport Wi-fi
United KingdomNewport Internet
United KingdomMerthyr Tydfil Phone
United KingdomPontypridd Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Argoed, Wales

Latest outage, problems and issue reports in Argoed and nearby locations:

  • NorthGwentBlue LeftofCentre (@NorthGwentBlue) reported from Argoed, Wales

    @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

  • ippyfuzion Leon Ip (@ippyfuzion) reported from Newport, Wales

    @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Just messaged but I would still like to cancel at this point

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, Wales

    Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

  • hilaryhendy Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported from Aberdare, Wales

    Really great service from @bt_uk today. Don't want to tweet only when it's negative.

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

  • Dai_ssrs Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • CitrusArtsUK Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, Wales

    I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.

  • photographyrsp Rob S Photography (@photographyrsp) reported from Porth, Wales

    Dear @bt_uk It has been over week since I’ve had a mobile signal at home! My postcode is CF39 9HL - I had to find out for myself that maintenance is being carried out to rectify a problem, what’s happening now? Also, will I get a refund? Thank you!

  • photographyrsp Rob S Photography (@photographyrsp) reported from Porth, Wales

    @bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?

  • BigBernie4 Greg (Big Bernie) MW7BUF 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇵🇸 (@BigBernie4) reported from St. Julians, Wales

    @bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?

  • taffyqueen Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk is there an issue with full fibre broadband in the south wales area?

  • WPTutz WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • Cobblerja JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales

    @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

  • taffyqueen Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • cymruchris Chris Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cymruchris) reported from Church Village, Wales

    @bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?

  • CitrusArtsUK Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, Wales

    @btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MickusDickus Michael Caldwell 😎 (@MickusDickus) reported

    @LeanneXMX10 @RedHouseRock @bt_uk I said nobody is starving. I didn’t say people weren’t poor.

  • JayceePayaso Jaycee Payaso (@JayceePayaso) reported

    @DaveML01 @bt_uk Having the same issue here on all my devices. Seems as though a server that handles BT Smart Controls must be down?

  • AidanKiely2 Aidan Kiely ✝️ (@AidanKiely2) reported

    @bt_uk Try running a half decent email service that doesn’t spontaneously delete entire mailboxes which you then do sod all to rectify, before treating us to your corporate virtue signalling.

  • TwoSoulRickRoll Callum Forrester ~ BLM (@TwoSoulRickRoll) reported

    @LeftyWally @LFCRedRobbo @bt_uk What ******** are you going on about. The government has the responsibility to look after their own population… cretin 🤦

  • ajpadgett Andrew Padgett 🌸 (@ajpadgett) reported

    @bt_uk Oh **** off with your virtue signalling nonsense. Nobody is interested in hearing your opinion on anything other than how you can fix a phone fault in less than 3 weeks.

  • mick67x Mick Glasgow (@mick67x) reported

    @intergeri @mitchmi09009371 @bt_uk Kane just lucky his pen was during the game and he got the rebound. Rashfords pen was poor, the other two hit the target and unlucky the keeper went the correct way.

  • LeanneXMX10 Leanne Mahon (@LeanneXMX10) reported

    @MickusDickus @RedHouseRock @bt_uk You're wrong again I'm afraid. And my son eats very well thanks, but that still doesn't change the fact that there are poor families in this country and children who go hungry because of it.

  • BrotherLeon7 BrotherLeon (@BrotherLeon7) reported

    @bt_uk Okay. If you play and train football for a living and every day you should be capable of running up to a ball and kicking it in a goal very hard. There’s no need to do a stupid little jig. Just run and kick…. That’s all they had to do

  • LeanneXMX10 Leanne Mahon (@LeanneXMX10) reported

    @MickusDickus @RedHouseRock @bt_uk Yes there people who are poor in England (well done ur getting there 👏) now try an think really hard. What do poor people struggle to buy? FOOD. An what happens when ppl can't afford to buy food? They.....?

  • jasonsm33019771 jason smith (@jasonsm33019771) reported

    @MatthewBurleig3 @VeraJus2 @bt_uk Have to agree! There was a **** load of money kicking a ball about that night and these little ***** failed! No one gives a **** that they look like a scene from the planet of the apes, we just care about fair penalty selection!