BT (British Telecom) Outage Report in Argoed, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Argoed, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Argoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Argoed, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Blackwood, Newport, Caerphilly, Tonypandy, Hengoed, Aberdare, Pontypool, Pontypridd, Bargoed, Porth and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Internet | |
| Newport |
Internet | |
| Newport |
Internet | |
| Caerphilly |
Internet | |
| Tonypandy |
Phone | |
| Newport |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Argoed, Wales
Latest outage, problems and issue reports in Argoed and nearby locations:
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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Chris Griffiths 🏴
(@cymruchris) reported
from
Church Village, Wales
@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸
(@BigBernie4) reported
from
St. Julians, Wales
@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Hilary Hendy🏴
(@hilaryhendy) reported
from
Aberdare, Wales
Really great service from @bt_uk today. Don't want to tweet only when it's negative.
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Leon Ip
(@ippyfuzion) reported
from
Newport, Wales
@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kit Hawkins
(@kit_hawkins) reported
@Cre8iveCalne @bt_uk BT Sport app normally goes up and down in quality depending on my connection. What device are you trying to watch on?
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Luce
(@luceorsomething) reported
@bt_uk I still haven’t been contacted by an engineer or the team to advise whether the installation is still scheduled today. I’m quite disappointed in the level of service from such a reputable company.
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Arthur Tombs
(@tombsar) reported
@bt_uk Why do you make it impossible to opt-out of BT Wi-Fi? I've tried multiple times over the last two years, and you keep making it harder to find the opt-out button that doesn't work anyway. Just why??
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ADAM ALKER
(@adamalker) reported
@bt_uk do you think it’s acceptable for a complaint to take 11 days to even acknowledge. Absolutely shambles of a company!
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Nigel
(@nutmegnige) reported
@btbusinesscare How stupid of me to trust what @btbusinesscare say! So, an engineer turned up today to ‘not complete’ the work. How do I escalate beyond the escalation team. The ongoing joke of a service is now on me
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ebayforme
(@Ashsomewhere) reported
@bt_uk BT/open reach - worst customer service in the world!
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Bhavik Depala
(@bhavikdepala) reported
@bt_uk you guarantee a delivery start day for service and failed miserably on day one by not delivering what you said you would. Appalling service. Wish I had never rejoined BT!!
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MsSGC
(@ms_sgc) reported
@bt_uk thank you for putting me on hold for the third time today. Hitting an hour now as no-one seems able to help, I’m only calling you because your engineer due today between 8-1pm still isn’t here & no-one has contacted me. What genuinely appalling service.
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Hannah Thompson✨
(@Hannn_Xx) reported
@bt_uk are shocking. Leaving an 80 year old vulnerable man with no phone line and will not speak to him to sort it due to him not knowing his account password??? So when he falls like he did last month he will now be unable to call for help and i will then be taking it further.
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MDM 💙
(@TheMakedah) reported
@bt_uk We have done that and the fix isn’t holding. It’s enough. Supply the internet AT PACE.