BT (British Telecom)

BT (British Telecom) Outage Report in Argoed, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Argoed, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Argoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Argoed, Caerphilly County Borough, Wales 04/23/2025 16:15

April 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Argoed, Caerphilly County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Newport, Hengoed, Caerphilly, Porth, Pontypool, Blackwood, Aberdare, Pontypridd, Cwmbran, Ebbw Vale and Bargoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Internet
United KingdomHengoed Phone
United KingdomCaerphilly E-mail
United KingdomPorth Internet
United KingdomPontypool Internet
United KingdomBlackwood Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Argoed, Wales

Latest outage, problems and issue reports in Argoed and nearby locations:

  • NorthGwentBlue LeftofCentre (@NorthGwentBlue) reported from Argoed, Wales

    @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • WPTutz WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • ippyfuzion Leon Ip (@ippyfuzion) reported from Newport, Wales

    @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • Dai_ssrs Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Just messaged but I would still like to cancel at this point

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, Wales

    Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • BigBernie4 Greg (Big Bernie) MW7BUF 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇵🇸 (@BigBernie4) reported from St. Julians, Wales

    @bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • taffyqueen Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network

  • taffyqueen Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk is there an issue with full fibre broadband in the south wales area?

  • cymruchris Chris Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cymruchris) reported from Church Village, Wales

    @bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • Cobblerja JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales

    @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DankSeagull DankestGull (@DankSeagull) reported

    @rob_sims1982 @bt_uk Yeah mate these ***** will rob you blind and lie to you. The utter shite these guys have been providing us is atrocious. Can’t even watch Tiktok whilst taking a **** without it buffering.

  • wilnotiam Wil Wellington (@wilnotiam) reported

    @bt_uk Sadly, I can't send msgs to premium numbers as I'm trying to keep my bills down.

  • Buckowolf Bucko (@Buckowolf) reported

    @bt_uk @rob_sims1982 BT - you are shocking! Moved away from you nearby 3 years ago and it was the best decision. Now got high speed broadband and no issues. Which is good as I am home working. Gone are the days of BTs connection regularly dropping and the company doing NOTHING!!

  • belhysys julien cazenave (@belhysys) reported from Wantage, England

    @bt_uk cold calling at 7:30 on Saturday... and she put the phone down when you say "I don t think a sale call at 7:30 is acceptable " How can I put a formal complaint in

  • PiggyMalone1 Piggy Malone (@PiggyMalone1) reported

    @btsport Why do you bother with Australian football? It’s a shockingly bad standard and an elephant’s grave yard for substandard neverwasbeens from the lower leagues of Europe. Appalling and don’t get me started on that tarmac-voiced nasal nightmare Brenton Speed.

  • freezinwolf 🄵🅁🄴🄴🄴🅉🄾 (@freezinwolf) reported

    @TomDGreen @btsport Before I'd even turned the TV on I got a message from (neutral) mate, who said "who ******** is this woman on BT sport". Whilst watching it, my wife, who isn't a football fan commented a number of times that "this woman is awful". Jacqui O defending a woman on comms- shocker!

  • the_welder_p32 Kraken (@the_welder_p32) reported

    @bt_uk In this day I thought that you could provide a service where I could just stop international calls or even customise my incoming call database.

  • TheWazzo Bob Bird (@TheWazzo) reported

    @bt_uk £100 back but you’ll still have poor wifi!

  • spiritualvodka 🕸🕷 (@spiritualvodka) reported

    @bt_uk hi we have just purchased access to one of your hotspots but it won’t let us use multiple devises? We need it to run two laptops and a tv but it logs us out whenever we try to sign in. Thanks.

  • breezerg00d bre (@breezerg00d) reported

    @bt_uk Customer service is truly horrific! Got rid after my speed kept dropping below 8Mbps, I was paying for 70 odd! Wouldn't go back with BT even if they promised me I'd grow a 10inch ****, and gave Jessica Rabbit to stick it in.