BT (British Telecom) outages and service status in Pontnewydd, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Pontnewydd, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Phone.
- The most recent signal from this area was received Aug 5, 12:50 PM GMT+1.
- E-mail (33%)
- Internet (33%)
- Phone (33%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Pontnewydd, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontnewydd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontnewydd, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypool, Blackwood, Newport, Caldicot, and Ebbw Vale.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool
|
Phone | 2 days ago |
|
Blackwood
|
Internet | 24 days ago |
|
Newport
|
30 days ago | |
|
Caldicot
|
Internet | 1 month ago |
|
Caldicot
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Pontnewydd, Wales
Latest outage, problems and issue reports in Pontnewydd and nearby locations:
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Andrew Hazard Photography (@AndrewHazard) reported from Panteg, Wales@bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose
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Don Maidment (@DonKiano) reported from Maesycwmmer, Wales@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Han🏴 (@Hanlccook) reported from Caerphilly, Wales@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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LeftofCentre (@NorthGwentBlue) reported from Argoed, Wales@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, WalesWho are the commentators on BTSport? Absolutely awful
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Leon Ip (@ippyfuzion) reported from Newport, Wales@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, WalesWtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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Shaun Porter (@srp0000) reported from Newport, WalesPremiership coverage is so much better on @btsport than @SkySportsPL at the moment, more polished, better interviews, less stupid playground style questions by pundits.
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸 (@BigBernie4) reported from St. Julians, Wales@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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Tom Neville (@TNevillee) reported from Trethomas, WalesHonestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Tom Neville (@TNevillee) reported from Trethomas, WalesBT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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WPTuts (@WPTutz) reported from Pontypool, Wales@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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James Moss (@UKEmpLawyer) reported from Allt-yr-Yn, Wales@omitbdf @bt_uk The person I spoke to from @bt_uk, who eventually called me back, did not know what LOS meant on the Openreach ONT. I had to Google it & informed him it meant Loss of Signal. Pathetic service so far - we still have no WiFi.
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Adam Lee (@AdamLee2011) reported from Newport, WalesBt sport not working on virgin media 😡 #Btsport #virginmedia
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Peter N (@gooner1947) reported from Blackwood, Wales@bt_uk Send me the £20! Mine has been awful lately. So so slow!
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Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, WalesShocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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gary tordoff (@chinleyman) reported@bt_uk no internet AGAIN what is going on. Its nearly every day now, what are we paying for. Costing me to use my mobile data (Tesco) at least I can rely on that. How do I claim for the data I’m using and also a refund for not getting the broadband service I’m paying for?
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Keith Stewart (@lovemymemo) reported@WeAreOpenreach @bt_uk said they can’t turn it on before Monday! Please help!
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Sharon&Mark (@sharon_railton) reported@bt_uk I got a call from Chris just after 8pm,basically everyone I spoke with at BT said it wasn’t their problem and that you outsource all your work to open reach,so take it up with them! I pay BT for a service and youre happy to leave vulnerable people without a phone line.Disgusting
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Chris Dawson (@ChrisCharlesD1) reported@bt_uk @WeAreOpenreach Hi BT and Openreach. how do i raise a complain. BT broadband customer multiple people on our estate, just had Openreach yet again 2 hours ago out to street to say no fault, to have internet off again., Its clear they are not fixing the faul this is not the
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Kate (@ManiacSpaniel) reported@bt_uk I’m still blocked from my btinternet email weeks later. Your customer care person said someone would call but they didn’t. How can I resolve this? I have important information in that email account and you’ve stopped me accessing it with no warning.
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RaeRubyRae (@RaeRubyRaeK) reported@MartinSLewis Shame they don’t kick @bt_uk in the nuts just as hard, they’re vile & have been getting away with crap for far too long!
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BudeBee (@_BudeBee) reported@bt_uk Terrible service from BT. - No broadband service for 4 days - Broadband speed was less than 10Mbps since I moved in - Not been able to get compensation for either issue
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Alice (@alpinefaery) reported@bt_uk I have access now, thank you to the nice BT man for helping me! 🙏🏻 And sorry again for losing credit and cutting the poor man off :( I felt so bad!
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Angela Cummins (@Angela_Cummins) reportedMy elderly infirm neighbour has had a fault on his line for 2 MONTHS! It gets fixed and then breaks again within a few days. I now can't speak to anyone about this - its just my line that gets checked! This was an urgent welfare check on Mon & it's broken again! Help pls @bt_uk
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Katy Nicholls (@Its_Baby_K) reported@bt_uk my business Wi-Fi is down and the only person who is authorised to talk to you (my manager) is away indefinitely. We need Wi-Fi to function please help.