BT (British Telecom)

BT (British Telecom) Outage Report in Pontnewydd, Torfaen County Borough, Wales

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pontnewydd, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontnewydd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pontnewydd, Torfaen County Borough, Wales 12/22/2024 23:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontnewydd, Torfaen County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Caerphilly, Pontypool, Cardiff, Blackwood, Hengoed, Bargoed, Newport, Abergavenny and Cwmbran.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Phone
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCaerphilly Phone
United KingdomBlackwood Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Pontnewydd, Wales

Latest outage, problems and issue reports in Pontnewydd and nearby locations:

  • OzUrfaCardiff OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales

    @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc

  • DjGiggsy Giggsy (@DjGiggsy) reported from Cardiff, Wales

    Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

  • AndrewHazard Andrew Hazard Photography (@AndrewHazard) reported from Panteg, Wales

    @bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    @bt_uk Send me the £20! Mine has been awful lately. So so slow!

  • GreggC_CC Gregg 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GreggC_CC) reported from Newport, Wales

    @jackfb22 @btsport @btsportrugby @virginmedia Glad it's on channel 4 too today. Even if it's not so good commentary. Has to be a feed issue somewhere, because the adverts were fine.

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

  • hop_gary Gary Hopkins (@hop_gary) reported from Rhymney, Wales

    @ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • crocker74 Ryan Crocker (@crocker74) reported from Cardiff, Wales

    @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

  • markygee6 markg (@markygee6) reported from Cardiff, Wales

    @btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • zoltang01 LostInGhostWood (@zoltang01) reported

    @TimboBagginses @bt_uk We ditched BT after a years worth of utterly hopeless service. Today, I can't get out of my drive and have no Internet as they are changing a pole ouside my drive with no notice. Go elsewhere, BT are beyond useless.

  • UnknownDee2 UnknownDee (@UnknownDee2) reported

    @bt_uk Been Looking to cancel for the past month and apparently we don’t have an account so they can’t cancel it

  • ReeceEmmitt Reece Emmitt (@ReeceEmmitt) reported

    @bt_uk no phone line since Saturday, not fixed until Thursday. Good job I’m not working at home in an area with no mobile signal isn’t it. Oh, wait. Embarrassingly appalling service.

  • leytonorient Mark Waters (@leytonorient) reported

    @btsport The spoiler free replay of the MotoGP race is NOT WORKING. I don’t want to watch this WWE nonsense. I’m paying for this “service “ - SORT IT OUT!

  • MikeyHopalong95 Non Stop Movement (@MikeyHopalong95) reported

    @bt_uk I have tried that as I have had the app for years. The devices are all set up, the app just randomly stopped working a few weeks ago and I cant identify the problems with my connection without the speed tests on the app

  • DavidColeman33 David Coleman (@DavidColeman33) reported

    @btbusinesscare The service is offered as "up to 5 handsets". I think it only fair for customers to understand that it really means "5 handsets purchased from BT". I fully understand not providing technical support for 3rd party equipment, but to deliberately prevent their use is a disgrace.

  • thegarage2019 🏴󠁧󠁢󠁳󠁣󠁴󠁿The Garage Edinburgh🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@thegarage2019) reported

    Could anyone help a fellow small business owner here, my friend @bliss_dancewear has moved shop and are having bother getting @bt_uk install a phone line , this is causing major bother with no phone, broadband , card machine, still no install date , please retweet

  • martymclernon Mart (@martymclernon) reported

    @BTCare please help. Home land is dead and my father can't get support with his mobile. Please dm me

  • DouglasElder2 Douglas Elder (@DouglasElder2) reported

    Hey @bt_uk, your new broadband advert is terrifying and I’ll never sleep again.

  • avascottcreates Ava Scott (@avascottcreates) reported

    @steeleyp_ @btsport @bt_uk Just to say that I have access now because I'm using my Dad's BT account. Really just wanted to highlight how difficult it is for non-UK based people to use the service. It just really shouldn't be that difficult. And you should be able to buy it with a foreign credit card!