BT (British Telecom) Outage Report in Pontnewydd, Torfaen County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pontnewydd, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontnewydd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Pontnewydd, Torfaen County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Newport, Cardiff, Blackwood, Pontypool, Cwmbran, Ebbw Vale, Hengoed, Bargoed, Caerphilly and Abergavenny.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Pontnewydd, Wales
Latest outage, problems and issue reports in Pontnewydd and nearby locations:
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Gregg 🏴
(@GreggC_CC) reported
from
Newport, Wales
@jackfb22 @btsport @btsportrugby @virginmedia Glad it's on channel 4 too today. Even if it's not so good commentary. Has to be a feed issue somewhere, because the adverts were fine.
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
@bt_uk Send me the £20! Mine has been awful lately. So so slow!
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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OzUrfa
(@OzUrfaCardiff) reported
from
Beechwood, Wales
@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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Ryan Crocker
(@crocker74) reported
from
Cardiff, Wales
@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
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Max
(@Max25143798) reported
from
Newport, Wales
@J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊
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Andrew Hazard Photography
(@AndrewHazard) reported
from
Panteg, Wales
@bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Gary Hopkins
(@hop_gary) reported
from
Rhymney, Wales
@ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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markg
(@markygee6) reported
from
Cardiff, Wales
@btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Antidote
(@iamzarajays) reported
@bt_uk fix up! I need the internet! I do not want to experience the non-existing internet you provided from 3 PM yesterday! Don’t ask me to call anyone either, I have rebooted the router 1.2 million times. Absolute ghetto! I work from home, fix up!
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Neil
(@NeilCusack) reported
@BTSportBoxing @btsport They all know it’s a bad fight. Then to ask people to pay as much as they are in the current climate. Are they socially blind? It will do awful numbers (as it should). Fair play for staying active but maybe a “free” fight on @btsport would have been a more socially aware move..
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Clojo Fullbuster
(@FeatheredChaxs) reported
@bt_uk Hi, my internet has been down since about 8/8:30pm when the LOS light turned red for no reason. I’ve tried resetting the box, the Hub, done everything your website has said but nothing has worked. Can you give me any help or advice? Thanks.
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Charlotte GrobienOBE
(@chargrob) reported
Am furious with the way BT are treating me as a business customer. They cut off my home line 3 WEEKS ago and no one will fix it. I listen to daily update "lies" and they do nothing. Appalling service,am at my wits end here with them @btcomplainer @btcomplaints @btbusinesscare
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Teddy
(@Martin756901511) reported
from
Newcastle upon Tyne, England
Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.
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xwoodbinex
(@xCountMeInx) reported
@bt_uk No there isn't. Not on your site. But apparently there are workers down in the village, so I'm guessing they're trying to fix it still. It's been since 12pm and still going now
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DFIU_DF
(@forensicexam) reported
@bt_uk That's worrying as I have requested a change in service..
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Hilary 🏴🐕 🇬🇧💙🚮♻️
(@hilburs) reported
@riahoward40 @bt_uk Hi Ria we had the same, our BT Box never worked properly BT sent and aerial guy round, thought wpuld be OK, but we didn't ever get a good signal and all channels pixilated. After months of trying and shelling out for a new aerial we could still not use BT BOX. Cont.
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Kay Dee
(@KayDee21673149) reported
@iamzarajays @bt_uk Mine too, bt website says no problem in my area which is bull cos my neighbours is down too
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BobFossil
(@B0BF0551l) reported
@bt_uk moved my mother over to your social tariff and as obligated she has returned her Wi-Fi disk as whole home Wi-Fi is not included. Can you STOP threatening to charge her £30 as you have not received the Wi-Fi disk? She sent it back ages ago… your chaos is not her problem…