BT (British Telecom) outages and service status in Pontnewydd, Wales
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Pontnewydd, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontnewydd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Pontnewydd, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Blackwood, Newport, Caerphilly, Pontypool, Hengoed, Cwmbran, Bargoed, Ynysddu, and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood
|
Internet | 2 days ago |
|
Newport
|
Total Blackout | 3 days ago |
|
Newport
|
Total Blackout | 3 days ago |
|
Newport
|
Total Blackout | 3 days ago |
|
Newport
|
Wi-fi | 8 days ago |
|
Newport
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Pontnewydd, Wales
Latest outage, problems and issue reports in Pontnewydd and nearby locations:
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Andrew Hazard Photography (@AndrewHazard) reported from Panteg, Wales@bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Tom Neville (@TNevillee) reported from Trethomas, Wales@bt_uk Your wifi is absolutely ******* shit, thanks
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Peter N (@gooner1947) reported from Blackwood, Wales@bt_uk Send me the £20! Mine has been awful lately. So so slow!
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Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, WalesWtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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Owen (@Owen_Jenkss) reported from Risca, Wales@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Max (@Max25143798) reported from Newport, Wales@J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊
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Gary Hopkins (@hop_gary) reported from Rhymney, Wales@ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about
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🏴☠ Mr Mallett ☠🏴 (@Mr_Mallett666) reported from Newport, Wales@btsport sort your streaming service out 🤔
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Adam Lee (@AdamLee2011) reported from Newport, WalesBt sport not working on virgin media 😡 #Btsport #virginmedia
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Shane Reece (@ChinnyNo12) reported from Caldicot, WalesAnyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, WalesSo after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Tom Neville (@TNevillee) reported from Trethomas, WalesBT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Tom Neville (@TNevillee) reported from Trethomas, WalesHonestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Gregg 🏴 (@GreggC_CC) reported from Newport, Wales@jackfb22 @btsport @btsportrugby @virginmedia Glad it's on channel 4 too today. Even if it's not so good commentary. Has to be a feed issue somewhere, because the adverts were fine.
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Gerald J Davies (@GerJDav) reported from Caerphilly, Wales@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mason (@Mason40white) reported@btsportufc @btsport I have been Betting and winning good money with the help of @betting_pro4 get sure and Guaranteed tips
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Mason (@Mason40white) reported@btsportufc @btsport I have been Betting and winning good money with the help of @betting_pro4 get sure and Guaranteed tips
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Bob (@biggyblade) reported@btsport seriously, "sorry - there's a problem" wtf #UFCLondon
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Richard Bagshaw (@scampaboy) reported@bt_uk hi my dad lives in a village with no mobile signal, his internet has been off for three days. An eng. has been and can’t find the problem, numerous houses in the village are cut off as well. It’s a big problem are you going to sort it out? The village is called Staithes
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Ric (Dorset) (@kr236rk) reported@matt_abbott @bt_uk yes it's no BT (again) ffs "Sorry we couldn't connect you. If you continue to experience issues, Please contact BT and quote Error Code: TS-0003. Details to Contact BT" :-|
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Zantelife (@Zantelife1) reported@btsport Why can’t you get a bt sports package that DOESNT include football?? I am very interested in boxing but I can’t stand modern day f’ball and the money being pumped in. Can I have a quote for BT without f’ball? It’s ridiculous u have to pay for fball when u never watch it!
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KrazyHarn$ (@_harns_) reported**** @btsport man why they have @MeatballMolly on so early she should be the main event.
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Richard Bagshaw (@scampaboy) reported@bt_uk TS135BU yes it’s BT service, there are no other options as there is no “cable”
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Rebecca Toal (she/her) (@RebeccaLToal) reported@bt_uk my broadband has been broken since Monday and is now flashing pink - any tips?
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Mike Halton (@mch2010uk) reported from St Helens, England@bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.