BT (British Telecom) Outage Report in Ebbw Vale, Blaenau Gwent, Wales
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The latest reports from users having issues in Ebbw Vale come from postal codes NP23.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bargoed, Blackwood, Tonypandy, Ebbw Vale, Pontypool, Hengoed, Merthyr Tydfil, Porth, Treharris, Aberdare, Mountain Ash, Ferndale and Brecon.
| City | Problem Type | Report Time |
|---|---|---|
 Bargoed |
Internet | |
| Bargoed |
Internet | |
| Bargoed |
Internet | |
| Bargoed |
Internet | |
| Blackwood |
Internet | |
| Blackwood |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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James Butler
(@JamesButler2701) reported
from
Brecon, Wales
Why is the picture so bad for the Europa final. So blurry. @btsport .
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kemmmy ✨
(@inthecloset) reported
@bt_uk I spoke to really lovely call centre operative gor over an hour thus morning. Maria has worked fir you since she was 16 us now 60. Matia was patient and dud everything she could to help. As you are aware @VodafoneUK incompetence and poor infrastructure means my no of 25ys
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Dante Harker 🦄
(@DanteHarker) reported
@bt_uk No, I'd rather you feed back to your Dev team that your website isn't customer friendly. I've had to ring and get the issue sorted, thanks.
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Red Silence
(@TheeRedSilence) reported
@AILAHT0909 @bt_uk Add to that I'm stuck with the order until it goes Live on November 1st. Unbreakable broadband signal has barely 1 bar. And that 28 quid people pay for their broadband is costing me 40. Sound. @bt_uk please escalate to a higher love.
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Kemmmy ✨
(@inthecloset) reported
Can anyone recommend a competent broadband provider. Not @bt_uk nor @virginmedia. Coverage and customer service rating is key for me!
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Sheena Davies
(@SouthZeal) reported
@bt_uk ignoring us doesn’t fix the problem. Please provide an update.
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David Hughes Jones
(@Dai_Speed) reported
@bt_uk I will NEVER use BT again. I move home. I return my equipment to you and have an email thanking me for doing so. Now you are billing me £89 for non return of said equipment. I have another account with you. When that finishes, so are we.
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Kemmmy ✨
(@inthecloset) reported
@bt_uk Instead you've lost my number and putting off the almighty fall out that will ensue by pretending you are provisioning my line. I was a customer for 17yrs before I left you a few years ago remember??? Get my number with Al the 11111 back please. You've caused untold distress
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James smith
(@Jms30785) reported
@bt_uk I need help with a order that is being delivered to the wrong address, been on phone and keep getting past from department to department why is it so hard….
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Kemmmy ✨
(@inthecloset) reported
@bt_uk Later. Thank for rebooking for next Thursday after noon. However I fear I won't be moving forward per my break up note earlier. @VodafoneUK looks like you will need to provide data for a week since thus us your fault. You had one job, boost customers signal since data was poor
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Mick In Argyll
(@BoxerLogical) reported
@bt_uk I got a quote from yourselves to receive. Superfast Broadband in rural Scotland The quote, I was informed later, was in excess of £100000. Ironically I'm a network engineer without a network to connect to. I informed my MSP, Jenni Minto. You lot are as bad as the Tories. 🤡s