BT (British Telecom)

BT (British Telecom) Outage Report in Ebbw Vale, Blaenau Gwent, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ebbw Vale, Blaenau Gwent, Wales 10/28/2025 14:05

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bargoed, Tonypandy, Blackwood, Treharris, Hengoed, Cwmbran, Porth, Mountain Ash, Tredegar, Abergavenny, Ferndale, Aberdare and Pontypool.

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City Problem Type Report Time
United KingdomBargoed Wi-fi
United KingdomTonypandy Internet
United KingdomBlackwood Internet
United KingdomBlackwood Wi-fi
United KingdomTreharris Internet
United KingdomHengoed Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

  • taffyqueen Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network

  • Dai_ssrs Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, Wales

    Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • taffyqueen Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk is there an issue with full fibre broadband in the south wales area?

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • NorthGwentBlue LeftofCentre (@NorthGwentBlue) reported from Argoed, Wales

    @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

  • JamesButler2701 James Butler (@JamesButler2701) reported from Brecon, Wales

    Why is the picture so bad for the Europa final. So blurry. @btsport .

  • WPTutz WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • Cobblerja JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales

    @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

  • hilaryhendy Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported from Aberdare, Wales

    Really great service from @bt_uk today. Don't want to tweet only when it's negative.

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DownCakes Erulastiel (@DownCakes) reported

    @bt_uk my Internet connection has been awful for two days now! What’s going on?

  • MidEssexOD Steve Rowley (@MidEssexOD) reported

    @bt_uk I have received various communications regarding my home phone service going digital which is fine. But in very small print it's mentioned that in the event of a power cut or broadband failure its impossible to make a 999 call. This message needs to be far more prominent!

  • LauraMaeRees Laura Mae Rees (@LauraMaeRees) reported

    @bt_uk Her line was completely fine until you cut her line off when you were trying to sort out her neighbours, instead of number 5, you did 15. I’m just appalled at the lack of help really. My mothers spoken to now tv and they’ve been a Great help.

  • TD1794 Thermidor (@TD1794) reported

    @alandoh90773863 @btsport It’s possible for two things to be bad at the same time.

  • MidEssexOD Steve Rowley (@MidEssexOD) reported from Islington, England

    @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

  • paulaj2812 Paula Lewington (@paulaj2812) reported

    @bt_uk You are amazing - "Please use our online service to book an engineer etc etc " That's taking the mickey really when it's the lack of Broadband that's the issue! "Please enter a different phone no for us to call you back" With @EE being just as bad, you are both comedians!

  • Gaudd Steve Clarke 🎸🎵🎶🍺🍻 (@Gaudd) reported

    @btsport As a Scot can I just say this is extremely annoying. Wanting England to win just feels wrong. Can you please get your team back to being full of horrible ***** instead of decent lads. Thanks. If you could do it soon that would be great.

  • JaseCunliffe @ (@JaseCunliffe) reported

    Another company that are awful at dealing with deceased accounts, @bt_uk Closed account 3 days after being informed & are charging £0.76 when it should actually be in credit. The website address on the letter doesn't take payments, only has general info. All this, for 76p 😔

  • Retro_uk Steve (@Retro_uk) reported

    @bt_uk Do you need a special sim to take advantage of 5G? My sim is about 2 years old and I don't seem to ever get a 5G signal on my iPhone 12. Thanks

  • LeonRenilson Leon Renilson (@LeonRenilson) reported

    @btbusinesscare Sadly nothing in there about speeding up my installation thats been order order for 92 days with no sign of completion-BT need to have a serious conversation with Openreach about if they even recognise service levels, let alone work to them 🤡Case Reference: IMP-107511522