BT (British Telecom) Outage Report in Ebbw Vale, Blaenau Gwent, Wales
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The latest reports from users having issues in Ebbw Vale come from postal codes NP23.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (13%)
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Wi-fi (13%)
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Phone (10%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypool, Merthyr Tydfil, Ebbw Vale, Treharris, Porth, Aberdare, Hengoed and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Wi-fi | |
| Merthyr Tydfil |
Internet | |
| Ebbw Vale |
||
| Treharris |
Internet | |
| Porth |
Internet | |
| Aberdare |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Hilary Hendy🏴
(@hilaryhendy) reported
from
Aberdare, Wales
Really great service from @bt_uk today. Don't want to tweet only when it's negative.
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James Butler
(@JamesButler2701) reported
from
Brecon, Wales
Why is the picture so bad for the Europa final. So blurry. @btsport .
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
@bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🖥 Online Design
(@onlinedesignuk) reported
@OpenreachHelp Well that will be @BTCare but is it not your team that should have turned up to fix but didn’t even notify of not arriving?
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Natalie
(@natstar10) reported
@bt_uk I have had a notification that a DD has been set up that I have no knowledge of. Who do I contact to check the details before I cancel it with my bank? Thanks.
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Adrian Jones
(@aidyglo) reported
@bt_uk Tried that twice and switching on and off. Had problems for month and engineers are constantly in the village trying to sort the problems out. Don’t think it’s fair we pay for a service you don’t provide.
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LisaF1 🏁
(@lisa7514) reported
@bt_uk Dm'd now, someone is looking into it hopefully! But It's been awfu customer service so far!
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Voyager UK Chauffeurs Limited (Northants)
(@Voyagerairports) reported
@TheJaseLife @bt_uk I’ve caught so many bad and dangerous driving incidents on dash cam recently. If I sent them all to @NorthantsPolice ‘operation snap’, it would be a full time job!!
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Eddie Krueger
(@ComXcomics) reported
@bt_uk Thanks, but no indication of when that will be, despite my request to escalate. Also, very convenient that they appear to be the one department I can’t find on social media. Your lack of progress and support so far contradicts everything your business claims to be.
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gabby
(@gabz_gbaby) reported
@EE @btsport I only get updated if I call and block up the customer service line, which seems utterly ludicrous. Surely you know when you're expecting stock and can give an update. Have never had any issues with EE, but have been left very disappointed with this level of customer service.
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samuel waite
(@samuel_waite) reported
@bt_uk Spent 2 hours each day on for the past week trying to get through to speak to someone about the wifi, the customer service is absolutely shocking wouldnt recommend if you want fast replies and good customer service, especially from the first blue chip company
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Dan 🤙
(@DanHadouken) reported
Massive shout out to @bt_uk customer service today for sorting out our router and connection issues. I had been with @virginmedia for the past few years and its safe to say BT helped me more in the last hour than Virgin Media ever did whilst I was with them #CustomerService
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Einar 💎
(@MMA_Einar) reported
@UFCEurope @btsport All European main event.. on a card that's at the worst time possible for Europeans.. You have to change this, it's horrific to watch at 2am-8am