BT (British Telecom) Outage Report in Ebbw Vale, Blaenau Gwent, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Hengoed, Tonypandy, Porth, Pontypool, Treharris, Aberdare, Cwmbran, Bargoed, Blackwood, Mountain Ash, Tredegar, Abergavenny and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Phone | |
| Tonypandy |
Wi-fi | |
| Porth |
Internet | |
| Porth |
Internet | |
| Hengoed |
Wi-fi | |
| Pontypool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Serian Ganesh
(@Serian_G) reported
from
Merthyr Tydfil, Wales
Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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Andrew Hazard Photography
(@AndrewHazard) reported
from
Panteg, Wales
@bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose
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James Butler
(@JamesButler2701) reported
from
Brecon, Wales
Why is the picture so bad for the Europa final. So blurry. @btsport .
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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Gary Hopkins
(@hop_gary) reported
from
Rhymney, Wales
@ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about
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Fi
(@FI25) reported
from
Talybont-on-Usk, Wales
@ActualDaidoTV @RichWilson113 @bt_uk I swapped to EE From BT 12mths ago and saved £24 a month. BT should be ashamed of themselves the prices they charge every month! Awful customer service! EE have been great!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Trevor Lambert #SaveTheBBC
(@TrevorMLambert) reported
@bt_uk Make sure my complaint (rather than the fault report) is addressed and responded to.
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Neonsparks2020
(@SparksNeon2020) reported
@bt_uk Don't worry I will be letting everyone know how it goes. I'm sick of paying for a substandard service. I paid for halo because it's suppose to be the best but I have had more trouble with BT than I have with any other telecoms provider....
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Murlo
(@Murlow1961) reported
@Omodon @bt_uk @WhichUK We use EE but at first it was slow. Turned out we had an incorrect (old style) junction box. Now get 36/40 mbps.
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JACK
(@OneTakeJack) reported
@bt_uk 😡😡😡 They told us the exact thing about you. And Ofcome and Ombudsman both told us the issue lies with you the ISP that we pay so don't ******* dare put the blame somewhere else. You have no idea. So go back to your notes and relearn. Criminals.
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JACK
(@OneTakeJack) reported
@firefly233 @bt_uk To upload any work I'd have to go to someone else's house. It's absolute garbage and they are all con artists. Scamming the country and getting away with it, they deserve to be exposed
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Bob Martin
(@BobMart68942217) reported
@themichaelowen @btsport Oh crap it's bt sport, champions League is great except the crappy channel
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ben edwards
(@BenedwardsBen) reported
@BalvinderTV @virginmedia Try @bt_uk. I've been with them 3 years and no problems
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JACK
(@OneTakeJack) reported
@firefly233 @bt_uk I had 0.3 mb DL until 2 years ago. Now I have around 30 but I still can't watch anything higher than 720p as it loses connection every 15 seconds. They told me they won't fix it until 2025 when they add fibre. I'd be embarrassed to work for them. Disgusting service in 2021. FY BT
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Rob Shearer
(@RobertShearer6) reported
@paulvaughanpro @btbusinesscare @ardglassproshop I left them last year after repeatedly being double charged and then almost duped into paying extra for the same service. Only kept btsport to watch spurs in Europe and that's now gone also 😐
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JACK
(@OneTakeJack) reported
@firefly233 @bt_uk We started up a case with ofcom 10 years ago man. The community has all come together and they still ignore us. We even offered to pay for it ourselves and they just don't give a ****. They send out engineers that refuse to even come to the properties. Absolute dog **** company.