BT (British Telecom) Outage Report in Ebbw Vale, Blaenau Gwent, Wales
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Blackwood, Aberdare, Pontypool, Brecon, Cwmbran, Ebbw Vale, Hengoed, Bargoed, Abergavenny, Merthyr Tydfil and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Wi-fi | |
| Blackwood |
Internet | |
| Aberdare |
Total Blackout | |
| Aberdare |
Internet | |
| Pontypool |
Internet | |
| Brecon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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James Butler
(@JamesButler2701) reported
from
Brecon, Wales
Why is the picture so bad for the Europa final. So blurry. @btsport .
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🌟🌟🌟🌟🌟🌟🏆
(@davelfc1984) reported
@bt_uk Honestly there's no point i won't be able to use the Internet and I'll get awful speed readings then your people will say its running really fast and we just go round in circles
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Stuart Britt
(@Stuart_A_Britt) reported
@bt_uk It's simple, BT flog the service (sales company) Openreach have to do the work. Openreach still think they're operating in the 1970's, customers? They're just an unfortunate byproduct that interrupt their day..
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IshaanS_
(@lfcishaan_) reported
@AIex28ii @CE0ofMandanda @btsport get your camera lads on this. Massive fight going down between two world class fighters can’t be missed
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Caroline
(@Watson290170) reported
@bt_uk @Scotlandteam Wow that’s great but why can’t you fix my WiFi?🥴
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jaffa
(@jaffamainman) reported
@bt_uk Acc: GB23408062 Steven Jeffries, 29 Alexandra Rd CT10 1EP. Moved house on Monday and the Broadband was transferred no problem, I'd had a BT account at my previous address. I couldn't get BT sport HD though and it seems there'd been an issue your end.
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Action Fraud
(@actionfrauduk) reported
@LaNouOr @bt_uk @CityPolice 2/2 The information you provide may enable us to take action to disrupt the activities of suspected criminals. This activity can be in the form of requests to suspend or take down fraudulent telephone numbers. AM
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LadyT
(@earlamt) reported
Hey @bt_uk my father who is 91 years old and vulnerable has been put on a new contract that charges a fortune for calls, and despite trying you won’t help him to sort it out. He is left on hold and passed from pillar to post. Sort it out please.
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Ian
(@ian_morg1) reported
@bt_uk This is not acceptable the engineer who did the initial installation knew where and what the issue was and that a hoist was required. I find it unbelievable that know one has been out to assess the job and all you have done is send out engineers who might I add have been great
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Louise Dewsnap 🌈
(@LDewp) reported
@bt_uk Having cleared some caches, restarting my phone and messing around with a few settings, I seem to have sussed it. May have been a Google problem rather than BT 👍
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martin williams
(@loosecollie) reported
@btsportrugby @bt_uk After weeks of appalling service and despite spending hours on the phone trying to sort out a simple phone system,it seems that bt has failed as a communication company. Another hour on the phone to get cut off. What an absolute shower. @BTBusiness