BT (British Telecom) Outage Report in Ebbw Vale, Blaenau Gwent, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (66%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cwmbran, Tonypandy, Merthyr Tydfil, Ferndale, Treharris, Blackwood, Aberdare, Ebbw Vale, Newbridge, Blaina, Porth, Abertillery, Hengoed and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Cwmbran |
Wi-fi | |
| Tonypandy |
Phone | |
| Tonypandy |
Internet | |
| Merthyr Tydfil |
Internet | |
| Ferndale |
Wi-fi | |
| Treharris |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Serian Ganesh
(@Serian_G) reported
from
Merthyr Tydfil, Wales
Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
@bt_uk Send me the £20! Mine has been awful lately. So so slow!
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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Fi
(@FI25) reported
from
Talybont-on-Usk, Wales
@ActualDaidoTV @RichWilson113 @bt_uk I swapped to EE From BT 12mths ago and saved £24 a month. BT should be ashamed of themselves the prices they charge every month! Awful customer service! EE have been great!!
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James Butler
(@JamesButler2701) reported
from
Brecon, Wales
Why is the picture so bad for the Europa final. So blurry. @btsport .
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Gary Hopkins
(@hop_gary) reported
from
Rhymney, Wales
@ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Andrew Hazard Photography
(@AndrewHazard) reported
from
Panteg, Wales
@bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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lincsbirder2019
(@lincsbirder2019) reported
Big shout out to @bt_uk engineers today for setting up my new Full Fibre in difficult conditions. But a big NO NO to @bt_uk customer service for not sending out the equipment to set up. Now without broadband and phone until it arrives
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Chris Palmer
(@ChrisPalmer001) reported
@bt_uk BT customer support phone my mobile, and then for "security" send a text to the same mobile number to prove it's me ??? pointless or what
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Dawn Whitla
(@Mrs_Whits) reported
@bt_uk worst experience ever & it's not over yet 😭 😭 😭 Ordered fiber to property not working & turned off my working broadband. Day 12 still no engineer assigned & told another 5 working days + for an update for assignment. 5 updates of no info so far 😭 😭 😭 #waitingforever
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Bella Caridade-Ferreira
(@bella_caridade) reported
@bt_uk Nope. We have a fully working Openreach box with lights and a working serial number but no address means no order. You and Openreach have been unable (for some unfathomable reason) to add my address to your records. For the love of God please fix this! #shoddyservice
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Mark Summers
(@Carver1356) reported
@bt_uk Two weeks ago it wasn’t storm damage .. seems a bit of a coincidence
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Robert Gilchrist ⚽️🐿
(@RabG1988) reported
@bt_uk It’ll not be paid I can tell you that much. I did keep the proof but as this was weeks ago and I hadn’t heard anything I thought all was fine. Terrible way to treat an ex customer. Not a chance I’ll be going back. @skytv at least treat you better.
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Lactose intolerant goth
(@EvoR6S) reported
Can @bt_uk hurry up and fix the broadband in my area? Cause my data isn’t working great and I heavily rely on the internet to get my work done…it’s been 18 hours now 🙃
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Paula Brown
(@pastebrwn) reported
@bt_uk Hi it’s Hedley Rees. 4 The orchard wallasey, Wirral, Ch45 5JN. Account number GB10024276. Hedley has rapidly deteriorating Alzheimer’s- so you can imagine the problems being unable to contact them are causing. A visit was promised again today- no show
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Andrew Nessworthy
(@Nessy2807) reported
@bt_uk @btsportfootball @btsport Is there EVER going to be a fix for the PS5 BT Sport App? So fed up of paying for a service and then being unable to watch anything for any more than 20 seconds before it CRASHES! This has been ongoing for a year now.....
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Mark Summers
(@Carver1356) reported
@bt_uk I have had no internet for two weeks until weekend ... I have just allowed a complaint to be closed.. now no internet again .. my wife’s works from home for NHS… now got to wait 2hrs for return call …not happy