BT (British Telecom)

BT (British Telecom) Outage Report in Ebbw Vale, Blaenau Gwent, Wales

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ebbw Vale, Blaenau Gwent, Wales 03/12/2026 00:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Tonypandy, Merthyr Tydfil, Cwmbran, Ferndale, Bargoed, Ynysddu, Treharris, Tredegar, Mountain Ash, Pontypool, Porth and Ebbw Vale.

Loading map, please wait...
City Problem Type Report Time
United KingdomTonypandy Internet
United KingdomMerthyr Tydfil Internet
United KingdomMerthyr Tydfil Wi-fi
United KingdomCwmbran Wi-fi
United KingdomFerndale Wi-fi
United KingdomBargoed Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

  • taffyqueen Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk is there an issue with full fibre broadband in the south wales area?

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • WPTutz WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • NorthGwentBlue LeftofCentre (@NorthGwentBlue) reported from Argoed, Wales

    @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • Dai_ssrs Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • Cobblerja JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales

    @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, Wales

    Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • JamesButler2701 James Butler (@JamesButler2701) reported from Brecon, Wales

    Why is the picture so bad for the Europa final. So blurry. @btsport .

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • cricketandcrops Phil Burrell (@cricketandcrops) reported

    anyone subscribing to @bt_uk kids package ring them up and cancel it because they have removed 3 channels today but will gladly keep taking your money having spent over an hour on chat and phone it is quite clear the left hand doesn't know what the right is doing SHAMBLES !

  • SewScandalous Katieeeeeeeeeeeee 👻 (@SewScandalous) reported

    @bt_uk I don't know, I've never tried to sign up for by broadband before, how would I know if its a new development or not?

  • shaun_smith26 Shaun Smith (@shaun_smith26) reported

    Anyone else having issues with #btsport constantly lagging and buffering?

  • Simulation0000 The Simulation (@Simulation0000) reported

    @btsport Can you remove Lucy. Failed experient used at the euro. She's annoying, can't stop speaking and tries to impress. Not working. Switched to other euro channels like most others have who can

  • joshowenswinn Josh Owens-Winn (@joshowenswinn) reported

    @bt_uk please help?

  • notnorm90 Sophie Smith (@notnorm90) reported

    @BTCare can anyone help me? I’m getting fobbed off big time! Took £500 off me and still can’t sort my bills and accounts, if I had known I was going to have this much trouble I would have never signed up! Told one price and put me on another, I’m fuming

  • mstarmatt M (@mstarmatt) reported

    @bt_uk Haha! We had a better service with @TalkTalk than the fibre you installed. You also promised £100 when we signed up and now you’re refusing to activate the card that was sent. This offer is a #Scam #FalseAdvertising #BritishTeleCON

  • _rob_p_ Robin Phillips 💉💉 (@_rob_p_) reported

    @BTCare our broadband is down again?! What is going on and is it a repeat of the problems from a couple of weeks ago? If so, are you and @OpenreachHelp going to fix it properly or is this a new normal?

  • mtattoo99 Sam Horobin (@mtattoo99) reported

    @bt_uk I thought only a bt engineer could fix and move the socket

  • clouhg99 so (@clouhg99) reported

    @bt_uk i cannot log in to the bt app from now tv ? What is the issue it works on the other tv but not mine?? You’re website says to enter code ID106 but it says there is no such thing!!!?