BT (British Telecom)

BT (British Telecom) Outage Report in Ebbw Vale, Blaenau Gwent, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ebbw Vale, Blaenau Gwent, Wales 10/08/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Porth, Tonypandy, Mountain Ash, Tredegar, Bargoed, Abergavenny, Ferndale, Treharris, Aberdare, Hengoed, Pontypool, Merthyr Tydfil and Ebbw Vale.

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City Problem Type Report Time
United KingdomPorth Internet
United KingdomTonypandy Wi-fi
United KingdomPorth Internet
United KingdomMountain Ash Internet
United KingdomTredegar Internet
United KingdomTredegar Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

  • FI25 Fi (@FI25) reported from Talybont-on-Usk, Wales

    @ActualDaidoTV @RichWilson113 @bt_uk I swapped to EE From BT 12mths ago and saved £24 a month. BT should be ashamed of themselves the prices they charge every month! Awful customer service! EE have been great!!

  • WPTutz WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, Wales

    Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • JamesButler2701 James Butler (@JamesButler2701) reported from Brecon, Wales

    Why is the picture so bad for the Europa final. So blurry. @btsport .

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • Dai_ssrs Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ParenShah Paren Shah (@ParenShah) reported

    @bt_uk @WeAreOpenreach @OpenreachHelp A week since I was supposed to be connected and still no joy. Mobile broadband connection is slow. What’s going on???

  • MarufSiddique Maruf Siddique (@MarufSiddique) reported

    @theMadridZone @btsport Something is wrong. Pep bas been talking a lot in support of Real Madrid. It is very unlike Pep. What is he upto?

  • vocallyexcluded VocallyVocal (@vocallyexcluded) reported

    @bt_uk My parents had their BT accounts hacked last week - including all emails. It’s causing no end of bank and identity issues. Who do they call for advice? I’d like to get them to the right people for help before this spirals further.

  • TheProperDave ProperDave (@TheProperDave) reported

    @bt_uk how exactly do I get you to stop sending letters for the old owners of the property I bought 3 years ago? No amount of sending the letters back 'not known at this address' seems to work. Assume they owe you money but they're long gone. I'm not a BT customer either.

  • catherineanngx Catherine Greenhalgh (@catherineanngx) reported

    @bt_uk please can you tell me the hoops I need to jump through to get a response from your customer service team? Two months later and I’m still chasing a £125 rebate that should never have been taken in the first place…

  • Ali_Phillips01 Alistair Phillips (@Ali_Phillips01) reported

    @EE @BTCare It would help if you informed customers in advance of "upgrades" and what those upgrades are and how they will improve things, because very little changes in signal quality, so guessing it's actually only maintenance replacing crappy components....

  • Amy3amz Amy Telford (@Amy3amz) reported

    beyond angry with @bt_uk they've "accidentally" canceled my broadband having only fitted it last week the house across the street is up for sale and they were supposed to cancel that line but canceled my house instead

  • SouthZeal Sheena Davies (@SouthZeal) reported

    @bt_uk it’s now 140 days since my elderly father’s broadband broke. He waited in all day yesterday for an engineer who yet again didn’t turn up. When are you going to fix this?

  • DeeSuzy Suzy Dee (@DeeSuzy) reported

    @bt_uk @ourlovechild Mine has been down for the last 3 days in Twickenham also. 😫

  • Cbee7811 Cbee78 (@Cbee7811) reported

    @bt_uk can I get some help please