BT (British Telecom) Outage Report in Ebbw Vale, Blaenau Gwent, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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Wi-fi (13%)
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E-mail (13%)
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Phone (10%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Ferndale, Aberdare, Merthyr Tydfil, Pontypool, Blackwood, Abergavenny, Cwmbran and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Ferndale |
Phone | |
| Aberdare |
Phone | |
| Merthyr Tydfil |
Phone | |
| Pontypool |
||
| Merthyr Tydfil |
Wi-fi | |
| Pontypool |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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James Butler
(@JamesButler2701) reported
from
Brecon, Wales
Why is the picture so bad for the Europa final. So blurry. @btsport .
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Byford
(@memarkbyford) reported
@virginmedia your customer services are useless. 48 mins, 3 people abs then got cut off. Cancel my order. I will go with @BTCare
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DeeBrennan
(@TheBrennans58) reported
@bt_uk Well done to BT their engineers came out in the snow and ice to fix our phone line today and whilst they were with us helped push cars up the hill and even built a snowman on our wheelie bin lid 👏🏼#firstclassservice #CustomerExperience #AboveAndBeyond
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Sarah Jane wokeman
(@SarahWokeman) reported
@bt_uk how is it that there is a Bt place next to my street but the whole village has terrible internet speeds #sortitoutmate #whalleylancshasshitinternet
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James Wright
(@JustthatjamesIg) reported
I think I need a new broadband my @btsport is freezing all the time and I'm missing way too many football matches... Not paying my bail this month & I'm going to a decent service!!! @BT sucks!!!
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Liz Blake 💙
(@LizB13) reported
Just received a bill for £0.00 from @bt_uk for an unspecified service. Can't find out what it is online because I do not have a BT "ID" & I can't get one because I'm not a BT customer. Online chat apparently not being staffed today. Having one of those days I wish would be over!
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will.iam ⭐️⭐️⭐️⭐️⭐️
(@wills19610) reported
Anyone else having issues with @btsport constantly crashing when watching football online on a laptop? BBC iplayer worked fine last night for the whole game but bt crashes every 15 mins.
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Sarah Jane wokeman
(@SarahWokeman) reported
@bt_uk how is it there is a Bt place next to my street but the whole village has terrible internet speeds? #sortitoutmate
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Georgeeee🦅
(@g10eob) reported
I have counted 5 times that Martin Keown has got players names wrong and mistaken them for other players in 45 minutes. Such poor commentary #BTsport #SwanseaCity
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Elly
(@Ehlan22) reported
@bt_uk He said the green box fibre optic is broken outside, and didn’t give me a date when it was going to be fixed and also didn’t tell me today he was arriving so I guess it’s another surprise visit next time which I don’t know when it will be , issue is still on going not fixed
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Luke Moran
(@Lukemmmmmm) reported
@bt_uk my service has been awful for weeks/months....now it’s completely gone off Working from home and kids schooling should be fun if this isn’t sorted