BT (British Telecom) Outage Report in Ebbw Vale, Blaenau Gwent, Wales
Some problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Hengoed, Porth, Pontypool, Blackwood, Aberdare, Brecon, Cwmbran, Ebbw Vale and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Phone | |
| Porth |
Internet | |
| Pontypool |
Internet | |
| Blackwood |
Internet | |
| Aberdare |
||
| Hengoed |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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James Butler
(@JamesButler2701) reported
from
Brecon, Wales
Why is the picture so bad for the Europa final. So blurry. @btsport .
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Pratik Bhadkoliya
(@pkbhadkoliya) reported
@bt_uk Do you know what's real problem here? Lack of communication within team. In last 4 days, I conversed with 6 different people on Twitter. Same with Fibre team, I spoke with Rob(1) > Natalie > Rob(2) > Li. Everyone just cancels last order & places a new order and then NOTHING.
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Liam
(@LiamMGS) reported
@btsport @DustinPoirier @TheNotoriousMMA Box Office, so pay £20 for the privilege of having to Chromecast the event from my phone, because there's no Box Office TV or Console app. BT have great coverage, but a terrible service.
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Dantesfinale
(@dantesfinale) reported
@arielhelwani @btsport The 'debate' where they had like 15 guys standing in an octagon for some reason was pretty bad. Couldve just had Hardy and Till chop it up and it would of been 1000 times better
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Caroline MacGregor 💙
(@CaroMacg) reported
@bt_uk Abysmal service - contract supposed to start on 25th June but still no broadband or even a phone line. Four engineer visits later still no closer to sorting this out. Your staff try to help BT but no one seems to be able to sort this out.
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BurgerDicks
(@posch) reported
@reatzyyyy @arielhelwani @btsport Shilling? He works there. And it's not untrue, they stomp all over the crap ESPN has become.
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Christian
(@Chrissykardnoir) reported
I swear BT just pass you person to person on the phone so you get bored and hang up instead of getting the problem sorted @bt_uk sort out your customer service
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SmileB4DEATH_72K
(@SmileB4DEATH_) reported
@arielhelwani @btsport The slot machine moved as Tyson slapped down 😭
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Pratik Bhadkoliya
(@pkbhadkoliya) reported
@Chrissykardnoir @bt_uk Same problem. In last 4 days, I conversed with 6 different people on Twitter. Same with Fibre team, I spoke with Rob(1) > Natalie > Rob(2) > Li. Everyone just cancels last order & places a new order and then NOTHING.
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NoDaysOff
(@Hakamali) reported
@paulchowdhry @bt_uk @Ofcom BT Is the worst bro. So bad
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Jon Pinson
(@JonPinson4) reported
@bt_uk Educate the parents that allowing their kids to run unfettered on social media equates to poor parenting. That would be a start.