BT (British Telecom) Outage Report in Ebbw Vale, Blaenau Gwent, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Hengoed, Tonypandy, Porth, Pontypool, Treharris, Aberdare, Cwmbran, Bargoed, Blackwood, Mountain Ash, Tredegar, Abergavenny and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Phone | |
| Tonypandy |
Wi-fi | |
| Porth |
Internet | |
| Porth |
Internet | |
| Hengoed |
Wi-fi | |
| Pontypool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Fi
(@FI25) reported
from
Talybont-on-Usk, Wales
@ActualDaidoTV @RichWilson113 @bt_uk I swapped to EE From BT 12mths ago and saved £24 a month. BT should be ashamed of themselves the prices they charge every month! Awful customer service! EE have been great!!
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Gary Hopkins
(@hop_gary) reported
from
Rhymney, Wales
@ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Serian Ganesh
(@Serian_G) reported
from
Merthyr Tydfil, Wales
Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Andrew Hazard Photography
(@AndrewHazard) reported
from
Panteg, Wales
@bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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James Butler
(@JamesButler2701) reported
from
Brecon, Wales
Why is the picture so bad for the Europa final. So blurry. @btsport .
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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NeillNeillOrangePeel
(@Neill_Peel) reported
Really hoping that the @bt_uk @BTCare " Tech expert" can sort my failing WiFi today. For the past week, I've had 'connected- no internet', 'no network available' and all sorts. 3 hubs not connected...Unable to stay logged on, despite what the router stats say... Fingers crossed!
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Doug Smith
(@Skyseller67) reported
@bt_uk I have a complaint code and they said they’re calling back today.
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🅱️⭕️🅱️💲
(@thelegendswfc) reported
@bt_uk loads of people on my road and surrounding area have no internet, everytime anyone rings up they book an individual engineer, no ones listening to the face it’s an area problem s20 1** area
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Jon
(@JMilner19) reported
@bt_uk LIARS. BT IS NOT FIT FOR PURPOSE. POOR SERVICE.
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fin
(@finfinnigan) reported
@c_pitchford @bt_uk @OpenreachHelp They might as well have gaffa taped that turf down. Go ee if you can change I've never had a problem with them. Plus if you ring up and cry when it's about to go live you sometimes get a discount
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🅱️⭕️🅱️💲
(@thelegendswfc) reported
@bt_uk Both fibre to home is due to be connected tomorrow (4th attempt) but existing broadband is down at moment like all the other people on our road
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jacko123456789
(@roddersnotdel) reported
@bt_uk My speeds dropped, got a message from BT asking when it was convenient for them to send a engineer round to fix it, fixed next day, brilliant service
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Jayneyboo
(@Jayne2502) reported
@bt_uk a warning to potential customers. Don't change from your current provider. I should have learned my lesson from last time I was a BT broadband customer. Worst service ever. Should be BT as in Buffering Totally.
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Robert Bruce
(@YDysgwrAraf) reported
@btsport I can’t update software because of cost and dated hardware. I can’t update hardware because the economy is crashing and my job is under threat. And now you are unilaterally withdrawing a service I’m paying for. I’d get better service from illegal streamers. Literally.
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mags
(@mags6305) reported
@bt_uk @MarcAllera Very concerned with Open Reach approach to cv-19 engineer/customer safety. Engineer here this morning, no disposable mask, the mask he has is too big so slips down all the time - no protection for him/me. Is it changed after every visit, i doubt it.