BT (British Telecom) Outage Report in Ebbw Vale, Blaenau Gwent, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bargoed, Tonypandy, Blackwood, Treharris, Hengoed, Cwmbran, Porth, Mountain Ash, Tredegar, Abergavenny, Ferndale, Aberdare and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Bargoed |
Wi-fi | |
| Tonypandy |
Internet | |
| Blackwood |
Internet | |
| Blackwood |
Wi-fi | |
| Treharris |
Internet | |
| Hengoed |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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James Butler
(@JamesButler2701) reported
from
Brecon, Wales
Why is the picture so bad for the Europa final. So blurry. @btsport .
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Hilary Hendy🏴
(@hilaryhendy) reported
from
Aberdare, Wales
Really great service from @bt_uk today. Don't want to tweet only when it's negative.
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Erulastiel
(@DownCakes) reported
@bt_uk my Internet connection has been awful for two days now! What’s going on?
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Steve Rowley
(@MidEssexOD) reported
@bt_uk I have received various communications regarding my home phone service going digital which is fine. But in very small print it's mentioned that in the event of a power cut or broadband failure its impossible to make a 999 call. This message needs to be far more prominent!
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Laura Mae Rees
(@LauraMaeRees) reported
@bt_uk Her line was completely fine until you cut her line off when you were trying to sort out her neighbours, instead of number 5, you did 15. I’m just appalled at the lack of help really. My mothers spoken to now tv and they’ve been a Great help.
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Thermidor
(@TD1794) reported
@alandoh90773863 @btsport It’s possible for two things to be bad at the same time.
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Steve Rowley
(@MidEssexOD) reported
from
Islington, England
@Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.
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Paula Lewington
(@paulaj2812) reported
@bt_uk You are amazing - "Please use our online service to book an engineer etc etc " That's taking the mickey really when it's the lack of Broadband that's the issue! "Please enter a different phone no for us to call you back" With @EE being just as bad, you are both comedians!
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Steve Clarke 🎸🎵🎶🍺🍻
(@Gaudd) reported
@btsport As a Scot can I just say this is extremely annoying. Wanting England to win just feels wrong. Can you please get your team back to being full of horrible ***** instead of decent lads. Thanks. If you could do it soon that would be great.
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@
(@JaseCunliffe) reported
Another company that are awful at dealing with deceased accounts, @bt_uk Closed account 3 days after being informed & are charging £0.76 when it should actually be in credit. The website address on the letter doesn't take payments, only has general info. All this, for 76p 😔
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Steve
(@Retro_uk) reported
@bt_uk Do you need a special sim to take advantage of 5G? My sim is about 2 years old and I don't seem to ever get a 5G signal on my iPhone 12. Thanks
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Leon Renilson
(@LeonRenilson) reported
@btbusinesscare Sadly nothing in there about speeding up my installation thats been order order for 92 days with no sign of completion-BT need to have a serious conversation with Openreach about if they even recognise service levels, let alone work to them 🤡Case Reference: IMP-107511522