BT (British Telecom) Outage Report in Ebbw Vale, Blaenau Gwent, Wales
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Abergavenny, Blackwood, Merthyr Tydfil, Tonypandy, Pontypool, Aberdare, Hengoed, Porth and Brecon.
| City | Problem Type | Report Time |
|---|---|---|
 Abergavenny |
||
| Blackwood |
Internet | |
| Merthyr Tydfil |
Phone | |
| Tonypandy |
Internet | |
| Blackwood |
Phone | |
| Pontypool |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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James Butler
(@JamesButler2701) reported
from
Brecon, Wales
Why is the picture so bad for the Europa final. So blurry. @btsport .
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Travelling Man
(@DaveCollins61) reported
@JakeWatson_TV @btsport I was just about to tweet the same.. Never heard such garbage from all of them on our club.. Savage has no affinity with Lcfc anymore..
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Paul
(@NIrishPaul) reported
@bt_uk It's an archaic experience loading up a separate desktop player in order to only have access to a tiny amount of the content paid for on the service. It's slow, clunky. limited and entirely unecessary. I don't want to use a TV when I'm at the computer.
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young nudy stan account
(@thatshowidoesit) reported
@bt_uk I still need help
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Rina
(@NadiaRinaa) reported
@btbusinesscare line in my name as I was taking over an existing company. They've bullied their way to getting 350/month for 5 years. Such a disgraceful company. Bt times are changing and this cruel culture company you've got going on is sure to fail.
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lukey
(@lukey_avfc) reported
Dear @btsport is there anychance you can cancel my sports package on Saturday I really don't wanna watch us get slaughtered by Haaland 😭
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Mrs Mac
(@missis_mac) reported
@bt_uk oh dear. Any idea who I can speak to over a suddenly disconnected account of a single vulnerable woman (who has paid her bill). I am getting nowhere with your phone line and have been on hold a Very Long Time. Can anyone help?? 😢
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Dachshunds called Colin & Doris
(@SarahEAshley1) reported
@bt_uk third evening holding on for BT to answer the damn phone! Please give me strength to persevere with this.
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Edmund king
(@Edjking1988) reported
@btsport why am I not able to watch a service I pay for. Gives error code lp103. Changed password and every device logged out same issue. What is going on ? Better be sorted for MotoGP in the morning
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Karen McKeown
(@KMcKeown40) reported
@bt_uk @MoneyTelegraph I am at my wits end. I have been waiting for broadband since I moved house in May. I know the issue lies with @WeAreOpenreach but I seem to be going round in circles. Can anyone help?
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Shingle Beach
(@Shingle_beach) reported
@bt_uk hello could you help us with an issue with broadband. The smarthub 2 is flashing purple, the leads are connected and we’ve turned it off for 5 mins and on again and that hasn’t worked. Can you help?