BT (British Telecom)

BT (British Telecom) Outage Report in Resolven, Neath Port Talbot, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Resolven, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Resolven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Resolven, Neath Port Talbot, Wales 11/21/2025 02:55

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Resolven, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Tonypandy, Aberdare, Treorchy, Neath, Swansea and Ferndale.

Loading map, please wait...
City Problem Type Report Time
United KingdomTonypandy Wi-fi
United KingdomAberdare Internet
United KingdomTreorchy Internet
United KingdomTonypandy Internet
United KingdomNeath TV
United KingdomNeath Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Resolven, Wales

Latest outage, problems and issue reports in Resolven and nearby locations:

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • CelticWarrior_3 Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported from Swansea, Wales

    @iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • steveirv39 Steven (@steveirv39) reported from Dyffryn Clydach, Wales

    Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun

  • llangyjack jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • TheRichPowell Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • noonanwales mike noonan (@noonanwales) reported from Port Talbot, Wales

    @btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PavS_Samra Pavinder Samra (@PavS_Samra) reported

    @ApnaJSkillz @SkySports @btsport Problem is they’re going to be want to seen to be the saviours. If I’m honest can’t be arsed with it all. Looking forward to watching the Rams at Cheltenham away in League One and ticking off a few more grounds

  • roksaje Rok Saje (@roksaje) reported

    Against the so called #SuperLeague but make no mistake #SkySports and #btsport are part of the problem!

  • Wookywooki wookywoo (@Wookywooki) reported

    @bt_uk slow speed below your guaranteed speed. for last 24 hrs. cuts off hub has to be reset. and its nothing to do with me. its all you can you sort it please and stand by your promise to refund me if speed is not what you promised. thank you.

  • NicLaurens Nic Laurens (@NicLaurens) reported

    Is it only me thinking if @SkySportsPL and @btsport refuse to screen the proposed #europeansuperleague it will fail before it starts 🤔 no TV no money, or are they part of the greed? @SkySportsNews

  • steviebronco1 Steven Castle (@steviebronco1) reported

    @Chun_ky @ConnorM1961 @btsport Not really. There are separate "packages" so to speak. Category A fixtures, "B" and so on. Man Utd v Chelsea being "A" and Everton v Newcastle being "B" for example. The fixture list is broken down like that for TV companies to buy.

  • FrancisLaud Francis Laud (@FrancisLaud) reported

    Interesting that the only people we haven’t heard from are the people that will make the ESL work. @SkySports @btsport will pay for the broadcast rights. Have the broadcast deals already been done? I will cancel my subscription! #justsaying

  • Lorraine_3Sep Lorraine. RIP @WACCOE #MOT #54💙💛🏴󠁧󠁢󠁷󠁬󠁳󠁿🏆 (@Lorraine_3Sep) reported

    @bt_uk I'm sick of Yr network, my Internet has been down 4 times this week, I've had important teams meetings and can't get on the meetings. 🤬

  • JackieHurst2 Jackie Hurst (@JackieHurst2) reported

    @bt_uk is the email service down? Can’t send or receive any mail??

  • Ashley_Rushin Ash 🦊 (@Ashley_Rushin) reported

    Thinking of switching Broadband from @EE to @bt_uk? DON'T. Not only do you end up with 3 different phone numbers, you have no internet connection. Still on the phone to BT using my EE mobile - 59 minutes later. Oh yeah, and they both bill you for the same service too. #Shambles

  • PolemicTMM Polemic Paine (@PolemicTMM) reported

    @bt_uk This is nothing to do with actual speed problems. It's to do with your guarantee which is of no practical value.