BT (British Telecom)

BT (British Telecom) Outage Report in Resolven, Neath Port Talbot, Wales

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Resolven, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Resolven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Resolven, Neath Port Talbot, Wales 04/02/2025 17:30

April 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Resolven, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Swansea, Aberdare, Port Talbot, Maesteg, Neath and Treorchy.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Internet
United KingdomAberdare Total Blackout
United KingdomAberdare Internet
United KingdomSwansea E-mail
United KingdomSwansea Internet
United KingdomAberdare Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Resolven, Wales

Latest outage, problems and issue reports in Resolven and nearby locations:

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • TheRichPowell Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • Marct009 Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • llangyjack jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • truthnottrust EINHORNISFINKLEFINKLEISEINHORN (@truthnottrust) reported

    @RobbieSavage8 What a boring old ***. “If I was the manager I’d hall him straight off” worst commentator on tv . Even your colleague said you are miserable . @btsport @btsportfootball get this bloke his p45.

  • ryanlynch998 Ryanlk (@ryanlynch998) reported

    ******* robbie savage is a ******* miserable **** @btsport

  • ChrisWoodBass Chris Wood (@ChrisWoodBass) reported

    @bt_uk Hi Janet, an engineer is coming tomorrow (possible) but regarding my complaint about my treatment, not a word. Just avoidance and insults from the team.

  • Charlie87906155 Charlie Matthews (@Charlie87906155) reported

    @btsport trying to pay for your service online to watch the football and it won’t take my payment, u lot don’t want my money?

  • OsborneJack98 Osborne Jack (@OsborneJack98) reported

    Shocking coverage from @btsport yet again. Seriously @RobbieSavage8 quit moaning about Antony doing a bit of skill, did the ball go out of play yes wasn’t his intention and it’s not his fault Sheriff came to sit back and so **** all. What an absolute length.

  • RMBanwell Dr Rebecca Banwell-Moore (@RMBanwell) reported

    @btsport once again the BT sport channel is glitching … I thought maybe it was my Wi-Fi but speaking to others they’ve also been experiencing same issues (and thought it was just them). Watching champions league is no fun when it glitches every 20 secs 😡

  • Leon_KuzMan Gildarts (@Leon_KuzMan) reported

    @btsport pundits are actually the worst. It's like they are watching a different game #ManUtd

  • NinaPtel Nina Patel (@NinaPtel) reported

    @bt_uk Yes still need assistance it’s been over 1 week now and BT still can’t send an engineer. What are you going to do? Can you tell me what you require to fix this by the weekend!

  • Bohatahyah HippoBin (@Bohatahyah) reported

    @btsportfootball @btsport how do I turn off BT ultimate on the TV app? It keeps slowing down the feed every time it shows me someone’s scored in another game I don’t want to watch. Most irritating and pointless feature.

  • Ms_Cherry_B 🇬🇩 Elle-Ay 💕 (@Ms_Cherry_B) reported

    @bt_uk Check your DM pls! Things have been fairly ok till now but this issue & your estimated fix time are beyond acceptable! I’m never afraid to leave a company and at this rate, you’ll be next because I don’t okay about getting what I pay for and this is NOT IT!