BT (British Telecom) Outage Report in Resolven, Neath Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Resolven, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Resolven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Resolven, Neath Port Talbot, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Aberdare, Swansea, Tonypandy, Treorchy, Ferndale and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdare |
Phone | |
| Swansea |
Phone | |
| Tonypandy |
Internet | |
| Treorchy |
Internet | |
| Tonypandy |
Internet | |
| Ferndale |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Resolven, Wales
Latest outage, problems and issue reports in Resolven and nearby locations:
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
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Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Kieran
(@kiebenson) reported
from
Glyn-neath, Wales
@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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jasey
(@llangyjack) reported
from
Port Talbot, Wales
@bt_uk guess what it's not working again !!!!!!!!!!!
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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Will Jones
(@WillJones15) reported
from
Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
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Marc Teesdale
(@Marct009) reported
from
Swansea, Wales
@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling
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Kieran
(@kiebenson) reported
from
Swansea, Wales
@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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Andy Jones
(@andyj7) reported
from
Skewen, Wales
@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lookout Point
(@LookoutPoint2) reported
@nsummers1234 @bt_uk We need to swap engineers. I have the opposite problem.
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Chelsea🐶
(@Chelsea_ej) reported
@bt_uk I’ve just given up at this point! Just get excuses when we ring up. Honestly the worst internet we’ve ever had
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Kerrie
(@kerrieh12) reported
@bt_uk Eng put new line from telecom pole outside to front of house, to an openreach point. Said another engineer due this afternoon to do everything in the house. Then rcvd a txt: Couldn't complete the service activation appt cancelled. New app 20th APRIL (?!?!?)
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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adekop96 ☆☆☆☆☆☆
(@adekop96) reported
@KirstyLFC1892 Virgin broadband is fast but tv is ****, went back to sky a couple years ago, just got a new deal full package with btsport and multi-room and there new broadband, £89.00 just tell them you want to drop your package down as your finding it hard, should give you a better deal
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Geoff Hetherington
(@ReiverGeoff) reported
@bt_uk Just to get it in the record, broadband dropped off again at 11:30-35am. Sent “Fix” text at 11:49am, auto-response was that line check could take up to 15 mins. At 11:55am, broadband reconnected, though no report back from diagnostics.
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Mary Lawson
(@_MaryLawson_) reported
@bt_uk please can I have the home phone numbers for "Peter" and "Andrew" who call my house atleast once every day, dispite me asking them to take us off their list, we are not BT customers& this is not persuading me to become one! Is there a complaint email for spam phone calls?!
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Daniel Jones
(@Narson) reported
@bt_uk Oh, absolutely not BT's fault. Just might have hoped Openreach would give an actual reason at least to BT as the service provider! Knowing if it is on property issues, off property etc is useful, esp. as renters. Or if FTTC was coming (given FTTP is going out from same cabinet)
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Katheryn Sumner
(@KatherynSumner) reported
@bt_uk please help we are trying to get a phone line for our church office. This has been cancelled by BT three times due to us not having a door number. If Royal Mail can send us letters why can’t you connect a phone line?
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Andrea Worledge
(@Andrea_Worledge) reported
@bt_uk Yes. 4 days for a fix. I’m sick of this. When can I cancel with you please?