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BT (British Telecom)

BT (British Telecom) Outage Report in Resolven, Neath Port Talbot, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Resolven, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Resolven, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Resolven, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Aberdare, Swansea, Tonypandy, Treorchy, Ferndale, and Maesteg.

CityProblem TypeReport Time
Aberdare Wi-fi 10 days ago
Aberdare Phone 16 days ago
Swansea Phone 17 days ago
Tonypandy Internet 21 days ago
Treorchy Internet 21 days ago
Tonypandy Internet 22 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Resolven, Wales

Latest outage, problems and issue reports in Resolven and nearby locations:

  • Davetails
    David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • Racingdanny8
    Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • noonanwales
    mike noonan (@noonanwales) reported from Port Talbot, Wales

    @btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor

  • paulpottsmusic
    Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • dave_maydew
    Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • welshgje
    Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • Babyeh66
    Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • llangyjack
    jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • dave_maydew
    Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • CelticWarrior_3
    Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported from Swansea, Wales

    @iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport

  • ondineb
    Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • ondineb
    Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • kiebenson
    Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • ondineb
    Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • andyj7
    Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • WillJones15
    Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • kiebenson
    Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • TheRichPowell
    Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • paulpottsmusic
    Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • ricardofodol
    Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • baeonice
    LOZLO (@baeonice) reported

    @bt_uk Hello. Internet still extremely slow but they are saying there is a fault on the line outside & that an engineer will check it this week. Thing is they came out in February too & said the copper line is very very long & impossible for him to find exactly where it could be.

  • MikeMcKenna_
    Mike McKenna (@MikeMcKenna_) reported

    Hi @bt_uk. Your website is a shambles. Logged in at your home page to pay for a monthly sport sub, only to be bounced to registration (I am clearly registered or I wouldn't be able to log in) and then the "pay now" button in the step 4 screen is broken.

  • Jonesec1976
    Emma Jones (@Jonesec1976) reported

    @bt_uk Shame that BT prioritises vacuous messages rather than addressing appalling customer service and addressing the fact that we have had no working landline since mid Feb and are still paying for it. Promises at every step of the way and total failure to deliver every time.

  • pigeonpants71
    Janine Ferguson (@pigeonpants71) reported

    @bt_uk @btgroup @OpenreachHelp once again badly let down with a new installation, no comms from BT & now I have no broadband. I even have to call again tomorrow to arrange for a temp copper connection which will take a minimum of 5 days. Meantime I cannot work! Unacceptable BT

  • Jonesec1976
    Emma Jones (@Jonesec1976) reported

    @bt_uk If only this were true but sending direct messages doesn't seem to address any of the problems that we encounter nor do any BT customer service agents seem to care about resolving our issues.

  • onlymy_opinion1
    Rachel stevenson (@onlymy_opinion1) reported

    @bt_uk I genuinely have never experienced worse customer service. 2 cancelled orders and have been left with no landlines or broadband in a rural area. @bt_uk you are compromising our safety, as we have no emergency dial out and have to take leave from work, as I can't work.

  • jonnycook08
    jonny cook (@jonnycook08) reported

    @bt_uk Hi I will get the account details for you when I I back home but the issue is still happening and getting worse.

  • MattyBx9427
    MattyB (@MattyBx9427) reported

    Then Me And @bt_uk Are Running Round Like Bloody Idiots To Fix you Mess You Made

  • shonamackie
    🏴󠁧󠁢󠁳󠁣󠁴󠁿 Shona Mackie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@shonamackie) reported

    @bt_uk Ahh engineer here the morn but WiFi crap and having to re boot hub lots weather a factor I think

  • snowleopardess
    Anne Greensmith 💙 (@snowleopardess) reported

    @bt_uk Hello. I am getting an increasing number of emails in the last few days which are getting through the spam filter, which is normally very efficient. Last time this happened there was an issue your end?