BT (British Telecom) Outage Report in Resolven, Neath Port Talbot, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Resolven, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Resolven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Resolven, Neath Port Talbot, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Ferndale, Maesteg, Swansea, Tonypandy and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Ferndale |
Wi-fi | |
| Maesteg |
||
| Ferndale |
Internet | |
| Swansea |
Internet | |
| Ferndale |
Internet | |
| Tonypandy |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Resolven, Wales
Latest outage, problems and issue reports in Resolven and nearby locations:
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
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Kieran
(@kiebenson) reported
from
Glyn-neath, Wales
@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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jasey
(@llangyjack) reported
from
Port Talbot, Wales
@bt_uk guess what it's not working again !!!!!!!!!!!
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Will Jones
(@WillJones15) reported
from
Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Andy Jones
(@andyj7) reported
from
Skewen, Wales
@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Kieran
(@kiebenson) reported
from
Swansea, Wales
@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
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Marc Teesdale
(@Marct009) reported
from
Swansea, Wales
@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Vaneet Mehta 🥀
(@nintendomad888) reported
Someone just tried to scam my Mum calling from @SkyHelpTeam (when we have @bt_uk) saying there was faults on our line + trying to get info. She passed it to me, I clocked on + asked them to prove themselves...they told me to "**** off ************". Happy Friday I guess 😐
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Sam
(@reltubmas) reported
@bt_uk Should clarify I ran the process by texting FAULT and our landline number to 61998. It’s not fixed the issue so far so still working through it
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🄼🅁🄱🅄🄶
(@CraigTvBug) reported
@bt_uk 53 mins on the phone (45 on hold) to customer service, only for them to say "I don't really know! the order says 8th, seems a long time" "Must be something to do with Openreach"! Openreach is BT!! what a #joke..
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Conor Harniman
(@HarnimanConor) reported
@bt_uk Nothing screams "valued BT customer" like a robotic voice reminding you of it. Couldn't even be bothered to get a human to tell us that. Embarrasing really.
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Chris Burgess
(@ChrisBurgess6) reported
@bt_uk You used to be able to do it, why has it suddenly become such an issue? Should it not the prerogative of the user? Is there any plans to update the service? Are you aware of all of the criticism that the new platform has had?
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YT
(@TYKCAZ) reported
You deal with a different agent every time (albeit very lovely people) but no one from either @bt_uk or @virginmedia can actually help because they all tell you one thing and then online it says another, not in left without internet from both of them. Time to complain to @Ofcom
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Shahnaz Hussain
(@browneyeshiny) reported
@bt_uk worst service ever for each of my last 3 house moves. Been on the phone 2 1/2 hours to you so far. Missed a week of work due to BT no show twice this week. Still no internet. What are you going to do about it ?
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Sam
(@reltubmas) reported
@bt_uk hey, is there a broadband outage in Worksop? Local friends had problems Tuesday and ours is down today. We’re out in the sticks with no mobile signal (I’ve had to take a walk to tweet this 😬). I’m having to put off clients and board meeting as I can’t work - please help?
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YT
(@TYKCAZ) reported
@bt_uk I was switching provider and multiple BT agents confirmed with me that my service would not be terminated until 26/03 but instead they terminated it today and I have had to order a new BT package on a new account just to get internet back until that time but that cannot be 1/2
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Sam
(@reltubmas) reported
@bt_uk Thanks, I’m in the middle of that process now. Couple Qs: is this a known local outage or could it just be to us? Also is there a rough idea of how long this could take? It’s costing me money while ever it’s down