BT (British Telecom)

BT (British Telecom) Outage Report in Resolven, Neath Port Talbot, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Resolven, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Resolven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Resolven, Neath Port Talbot, Wales 10/14/2025 02:55

October 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Resolven, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Neath, Swansea, Tonypandy, Ferndale and Aberdare.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath TV
United KingdomNeath Internet
United KingdomNeath Internet
United KingdomSwansea Wi-fi
United KingdomSwansea E-mail
United KingdomTonypandy Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Resolven, Wales

Latest outage, problems and issue reports in Resolven and nearby locations:

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • llangyjack jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • CelticWarrior_3 Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported from Swansea, Wales

    @iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • TheRichPowell Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • noonanwales mike noonan (@noonanwales) reported from Port Talbot, Wales

    @btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • submarinebloke Paul O’Reilly (@submarinebloke) reported

    @bt_uk Hi, I’ve been trying to cancel my BT cloud subscription for a few months now, every time I call, your staff say they will do it, refund me that month but then I get a charge the next month! How on earth do I cancel?

  • EllyCornforthx Elly Cornforth (@EllyCornforthx) reported

    @bt_uk @Gemlovers Hi, we have been assured that this ongoing issue has been fixed, however still having major issues. The hub works briefly every now and again but is still mostly on the flashing purple light. Its been about 10 days now.

  • simey_wimey Simon Wood (@simey_wimey) reported

    @bt_uk An update was promised last week and I am still waiting. Very disappointed with the service provided and am considering withdrawing my order and using one of your competitors

  • bt184 Beth Thomas (@bt184) reported

    @bt_uk Yeah sure it wasn't the case. Then why is it the engineer didn't bother telling us? He asked us to keep our door on the latch for him because he'd only be 2 or 3 minutes yet here we are. Tried calling but your staff says they can't cancel the order as is the same day

  • cazsj caroline sterry (@cazsj) reported

    @bt_uk I’m not a Bt Customer yet and I bought a day pass to connect to hotspot which £7.99 was taken twice! And I’m not even near a hotspot!

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

  • CloseTurkey Chris Close (@CloseTurkey) reported

    @bt_uk It really shows to with the terrible customer service. Passed through to 3 different call handlers and told I cannot downgrade my package to reduce monthly outgoings. You snapped my hand off when I wanted to increase

  • ElleMay44 Elle May (@ElleMay44) reported

    @bt_uk Hi, it's quite appalling the way one of your engineers has treated my elderly parents who have hearing difficulties. He made the issue worse and left a real safety risk. Is there anyone that can look into this?

  • TonerHotmail Mariah Toner 💚 (@TonerHotmail) reported

    @Lunnoe1 @bt_uk I'm 15mths down the line, passed from pillar to post, had 121 days of no internet, being compensated but I've still no Broadband...get out now whilst you still can is my advice.

  • fastlanejb fastlanejb (@fastlanejb) reported

    @btbusinesscare Bit of a delay as been busy but spoke to your sales support and they know nothing about this. Suggests that this isn't coming soon and I'll have to change providers, that's a shame but won't keep waiting on this.