BT (British Telecom)

BT (British Telecom) Outage Report in Resolven, Neath Port Talbot, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Resolven, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Resolven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Resolven, Neath Port Talbot, Wales 03/19/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Resolven, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Aberdare, Swansea, Tonypandy, Treorchy, Ferndale and Maesteg.

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City Problem Type Report Time
United KingdomAberdare Phone
United KingdomSwansea Phone
United KingdomTonypandy Internet
United KingdomTreorchy Internet
United KingdomTonypandy Internet
United KingdomFerndale Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Resolven, Wales

Latest outage, problems and issue reports in Resolven and nearby locations:

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • TheRichPowell Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • llangyjack jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • Marct009 Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Nicoleseelig Nicole Seelig (@Nicoleseelig) reported

    @bt_uk Hi, is the BT wi-fi via the phone unlimited if I log in with my BT broadband login (email address and password)? We won't have any WiFi from Tuesday otherwise. And can you tell me how big the mini router is?

  • Annepop01 Anne Davies ☘️🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@Annepop01) reported

    @bt_uk Definitely not, the replacement BT box we were promised would arrive today will now not be here until Monday. Appalling customer service!

  • GrammarGirl1991 Laura McIntosh (@GrammarGirl1991) reported

    @bt_uk Hi Dee, thanks for your reply. So you’re not even able to tell me whether there are any service issues?

  • KateWritesBooks Eva Carter aka Kate Harrison/Helm: 3 authors in 1! (@KateWritesBooks) reported

    Grief is bad enough without having to deal with @bt_uk - yes, funnily enough, I am a third party as my dad is dead. Honestly. And their on hold music, which I've now suffered for nearly an hour, is the WORST.

  • TypicalScouse TypicalKloppite (@TypicalScouse) reported

    @bt_uk Thanks Alannah, I got an email, I now need to plug my phone into the back of my hub apparently and that should fix it.

  • jamclarkey James (@jamclarkey) reported

    @untruenorth @bt_uk @Ofcom So BT provides a battery backup but would have to pay unless classes as vulnerable. Also remember that emergency calls over mobile network can work even if your provider doesn't offer coverage as it will use any available network it can get.

  • brydopants Bryan (@brydopants) reported

    @bt_uk TV signal on BBC 1, BBC 2, STV, Channel 4 and Channel 5 is absolutely atrocious. Picture and sound constantly breaking up. I've tried retuning the box, but still unwatchable. Any idea why? It's only these channels.

  • ChrisHaymes1 Chris Haymes🇾🇪 (@ChrisHaymes1) reported

    @giggsclass1 @The__1958 @btsport Pan, he’s a ******* idiot! Sell out mate!🤬

  • sarahlethbridge Sarah Lethbridge (@sarahlethbridge) reported

    @reelbigdawson @bt_uk I've noticed this phenomenon too - companies should take note - if your social media team can sort out stuff then empower your actual call centres to because all it does it make people increasingly turn to social media to sort out problems, exactly won't you don't want!

  • BomagJackson Jackson (@BomagJackson) reported

    @bt_uk our Wi-Fi has been down all day and I can’t seem to get in touch with anyone. Could I have some help please?