BT (British Telecom) Outage Report in Resolven, Neath Port Talbot, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Resolven, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Resolven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Resolven, Neath Port Talbot, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Tonypandy, Aberdare, Neath, Ferndale, Swansea and Pentre.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
Wi-fi | |
| Tonypandy |
Total Blackout | |
| Aberdare |
Internet | |
| Tonypandy |
Phone | |
| Neath |
Internet | |
| Tonypandy |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Resolven, Wales
Latest outage, problems and issue reports in Resolven and nearby locations:
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Paul Owen
(@Paulowen300Paul) reported
from
Cwmafan, Wales
@btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
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Steven
(@steveirv39) reported
from
Dyffryn Clydach, Wales
Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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mike noonan
(@noonanwales) reported
from
Port Talbot, Wales
@btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor
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Will Jones
(@WillJones15) reported
from
Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Tony Sharpe 🍺🎤🦢🏴🤘🏻
(@CelticWarrior_3) reported
from
Swansea, Wales
@iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport
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gaz downey 🏴🏴
(@downeyg12) reported
from
Swansea, Wales
@LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Kieran
(@kiebenson) reported
from
Glyn-neath, Wales
@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Kieran
(@kiebenson) reported
from
Swansea, Wales
@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nina B
(@neendog) reported
@bt_uk my broadband was due to be installed on 7th dec..it is now 22nd dec and despite numerous calls and waiting on hold I have no internet before I’m due to spend Xmas in the flat alone..Please can you fix this (happy to give my details privately)
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CALLUM HEINRICH
(@CallumHeinrich) reported
@bt_uk still just ignoring the problem? Cool. WE NEED HELP.
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SamSam
(@SamSamwhite) reported
@bt_uk Please can customer services contact me here
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CALLUM HEINRICH
(@CallumHeinrich) reported
@bt_uk YOU ARE JOKING. THIS IS THE WORST CUSTOMER SERVICE HAVE EVER REVIVED. YOU HAVE TURNED OFF ALL OUR COMMUNICATIONS WITH NO AUTHORITY FROM US. WE HAVE PAID FOR ALL OUR SERVICES AND YOU HAVE JUST TURNED THEM OFF.
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Mark
(@MarklovesNinty) reported
Well, biggest thanks to @bt_uk. Who have essentially ruined Christmas! Can’t see my family over the holidays and now I’ll have no internet either. So no games,TV, streaming and no FaceTime with family! Not to mention the gifts that rely on WiFi. Worst company ever!
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duncan mills
(@duncanamills) reported
@bt_uk Just checking before putting myself through the pain of changing providers after 30 years. Russell in your call centre said I cannot have Fibre 1 at £27.99 because I am an existing customer. Instead I pay £32. Do companies really still penalise loyalty?
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AndrewRavenwood
(@AndrewRavenwood) reported
@bt_uk You never told me you had broadband-only offers which would save me nearly £20 a month - Although there appear to be no actual details on the website for me to use as a comparison.
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Natalie Russell
(@Natalie3799) reported
@bt_uk ongoing fault with throughput issue, STILL waiting for callback from Paige M @ Liverpool office despite numerous requests. Ongoing for a month now - please CALL US BACK.
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Martin Smith
(@MartinOrigin8) reported
BT once again prove their inability to give customer service. Still sending a bill to the wrong address after many years of asking for it to change. Data protection? Privacy issues? @BTCare #GDPR @Ofcom
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CALLUM HEINRICH
(@CallumHeinrich) reported
@bt_uk have made an error and not even offered a solution.