BT (British Telecom)

BT (British Telecom) Outage Report in Resolven, Neath Port Talbot, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Resolven, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Resolven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Resolven, Neath Port Talbot, Wales 01/13/2026 13:45

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Resolven, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Tonypandy, Aberdare, Neath, Ferndale, Swansea and Pentre.

Loading map, please wait...
City Problem Type Report Time
United KingdomTonypandy Wi-fi
United KingdomTonypandy Total Blackout
United KingdomAberdare Internet
United KingdomTonypandy Phone
United KingdomNeath Internet
United KingdomTonypandy Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Resolven, Wales

Latest outage, problems and issue reports in Resolven and nearby locations:

  • Paulowen300Paul Paul Owen (@Paulowen300Paul) reported from Cwmafan, Wales

    @btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • downeyg12 gaz downey 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@downeyg12) reported from Swansea, Wales

    @LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • timdobbsphoto Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • steveirv39 Steven (@steveirv39) reported from Dyffryn Clydach, Wales

    Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • CelticWarrior_3 Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported from Swansea, Wales

    @iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • TheRichPowell Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • noonanwales mike noonan (@noonanwales) reported from Port Talbot, Wales

    @btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • timdobbsphoto Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilParkLIVE 𝙉𝙚𝙞𝙡 𝙋𝙖𝙧𝙠 (@NeilParkLIVE) reported

    @bt_uk your starting to be useless "Premium customer" is a lie. Spend all my time factory resetting the hub

  • calazeeka Calazeeka (@calazeeka) reported

    @bt_uk Reset is done. Still slow unfortunately.

  • alom18_alom Muhammad Alom (@alom18_alom) reported

    @bt_uk 1 week no landline no internet no clear indication on when we will get our service back. Shame the biggest Telecom company unable to fix a problem for over 6 days

  • DMECW David McCormick (@DMECW) reported

    It’s still bizarre and confusing how a @virginmedia representative said that there was a high chance they would be available in my area in 6 months…..and it’s been 7 YEARS!!!!. Would have been a loyal customer since 2007 if they were here. Well at leadt there’s @bt_uk

  • naylor_adam Ads (@naylor_adam) reported

    @bt_uk I have to say, spoke to someone yesterday, he chased openreach, explained incorrect order had been placed and that was with a team to fix. Said likely to be Monday to be fixed but was sorted this morning. Great work.

  • darrellskipper Darrell Skipper (@darrellskipper) reported

    Why does the UFC replay function never ever EVER work on @btsport the morning after an event. Always end up on YouTube watching dodgy highlights just to avoid spoilers. Sort it out @btsportufc

  • nathjnzy nath (@nathjnzy) reported

    @Burton15Marcus @ab1d03 @bt_uk I’ve had sky before but never streamed using it, only got bt so I could watch sports

  • GordonC96705489 Gordon Cook (@GordonC96705489) reported

    @bt_uk Guess what.... the fix/date time has changed. Now apparently will be 9.00am on Monday. That will mean broadband will have been down for over 50 hours !!. Will now require a refund as over 48 hours.

  • LunchboxLogicYT LunchboxLogic (@LunchboxLogicYT) reported

    @LatenMorris1 @nathjnzy @bt_uk Virgin Media are just as bad, let’s face it, they’re all ******* companies who just care about grabbing money off people who know almost nothing/little about the internet, always Sundays and most Mondays we have problems

  • alom18_alom Muhammad Alom (@alom18_alom) reported

    @bt_uk I was only told that there is a major issue in my area and BT is working on it. En3 area