BT (British Telecom) Outage Report in Resolven, Neath Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Resolven, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Resolven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Resolven, Neath Port Talbot, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Neath, Tonypandy, Ferndale, Swansea, Pentre, Aberdare and Treorchy.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Internet | |
| Tonypandy |
Internet | |
| Ferndale |
Wi-fi | |
| Swansea |
Internet | |
| Pentre |
Internet | |
| Tonypandy |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Resolven, Wales
Latest outage, problems and issue reports in Resolven and nearby locations:
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gaz downey 🏴🏴
(@downeyg12) reported
from
Swansea, Wales
@LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!
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Steven
(@steveirv39) reported
from
Dyffryn Clydach, Wales
Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
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Will Jones
(@WillJones15) reported
from
Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Kieran
(@kiebenson) reported
from
Swansea, Wales
@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
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David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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mike noonan
(@noonanwales) reported
from
Port Talbot, Wales
@btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor
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Kieran
(@kiebenson) reported
from
Glyn-neath, Wales
@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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Tony Sharpe 🍺🎤🦢🏴🤘🏻
(@CelticWarrior_3) reported
from
Swansea, Wales
@iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Becky Simpson
(@Beckssim) reported
@bt_uk Why is it that when having delays you are not allowed to look into getting an alternative service without cancelling your original order as the system won't allow it? Could end up cancelling on going order to find the alternative is just as bad and you are back to square one
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Stephen Buckle
(@StephenJBuckle) reported
@bt_uk are there any issues in Suffolk? IP8 area? Seems very slow today!
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Elaine Tara Jennings
(@ElaineTaraJenn2) reported
@bt_uk why are customers being forced into digital VOIP? I live in a rural area, low broadband speed without carrying voice calls too. Regularly experience power outages, so no phone service. Surely a degradation of service should carry a bill reduction OR just DON"T DO IT
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Dr Joseph Scales
(@josephdscales) reported
@bt_uk I already called them and they said they couldn't help
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Nadaav
(@NadaavFilms) reported
@bt_uk Stop sending me junk mail about Digital Voice. You have sent me 30 letters and cards for a service no one cares about. Waste of paper, bad #environment #BAD_CSR
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Dr Joseph Scales
(@josephdscales) reported
@bt_uk I have bought a voucher for access to BT hotspot, but am informed that this doesn't make me a customer even though you have taken my money.
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Sandra Trott
(@themistral) reported
@bt_uk Sandra Trott, 11 Tanners Way CM3 5PU, GB26123765 - i've had a number of cancelled orders it would seem - none of which I am aware have been down to me. It seems the activation date may have held this time, but please could you check? Thanks so much!
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Laura
(@LauraM082) reported
@bt_uk hi, our broadband has been down since the 30th Jan - we have the mini hub which has been very patchy with its working. Now that’s not working & our broadband still isn’t fixed. Not really the best customer service at the mo!
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MissSeaPeaches
(@MissSeaPeaches) reported
@bt_uk Internet keeps going down since Friday. Is there an issue in north Kent? Utterly frustrating as rely on wifi calling and internet to work to do our jobs!
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Dr Joseph Scales
(@josephdscales) reported
Nice to know that @bt_uk cannot offer any technical support whatsoever for hotspot users who are not also BT customers. Avoid the service if you need to access the internet without continuous faults and no recourse for customer support or even complaints