BT (British Telecom) Outage Report in Resolven, Neath Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Resolven, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Resolven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Resolven, Neath Port Talbot, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Ferndale, Swansea, Tonypandy, Aberdare and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Ferndale |
Internet | |
| Swansea |
Internet | |
| Ferndale |
Internet | |
| Tonypandy |
Wi-fi | |
| Tonypandy |
Total Blackout | |
| Aberdare |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Resolven, Wales
Latest outage, problems and issue reports in Resolven and nearby locations:
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
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Marc Teesdale
(@Marct009) reported
from
Swansea, Wales
@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
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jasey
(@llangyjack) reported
from
Port Talbot, Wales
@bt_uk guess what it's not working again !!!!!!!!!!!
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Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬
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Andy Jones
(@andyj7) reported
from
Skewen, Wales
@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
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David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Kieran
(@kiebenson) reported
from
Glyn-neath, Wales
@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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Kieran
(@kiebenson) reported
from
Swansea, Wales
@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
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Will Jones
(@WillJones15) reported
from
Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
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Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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xiaotingia
(@Xiaotingia) reported
Has anyone else been harassed by #BT to return kit (or £50 ‘fine’) that has already been returned? Or raised a complaint that is then mysteriously cancelled after raising the matter? Pls let me know if so. @BTCare #scam @Ofcom
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Simon Martin
(@swm2k2) reported
@bt_uk I made this point but got no where. How do I go about actually getting the service I paid for in a reasonable timeframe? Thanks Simon
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Lee Churchyard
(@LeeChurchyard) reported
Anyone have any recommendations for Internet providers? @bt_uk @BTCare had a fitting appointment today. Waited 7 hours and they failed to turn up. Not a great first impression for a new customer! #recommendations #wifi #awfulservice
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Stuart Whitfield
(@Stu_Whitters) reported
@bt_uk Hi. This isn’t really good enough. When he spoke to you a couple of days ago he was advised an engineer would be out tomorrow. He was then told because your automated bot assessed the fault as a slow fault (not totally broken which it is) that the call was cancelled?
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Elizabeth Waight
(@ElizabethWaight) reported
@bt_uk The problem is that I can’t get my account number because I can no longer access My BT 🤔
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Lisa 🌻
(@Lisaluvsmotogp) reported
@RacingArmchair I just think it's out of order that they've changed it without any notice I can't stand the world feed that's why I never watch warm ups. If this is to get new fans in they're gonna lose a lot of the old ones. I only pay for BTSport to watch MotoGP
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Sally
(@Sally40943364) reported
@bt_uk Yes love someone to reply to me. Try to upgrade my contract for nearly a month now twice then got told today I have been cut off and there is no way of reconnecting the service I had hours ago so I can continue my work - this is just outrageous and a joke when I work from home
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jenni
(@jenigma_) reported
@bt_uk Hi, just bought a broadband package with BT. It says activation date 11 Apr, but the equipment arrives 6 Apr and it needs customer to self-install. Can I not have internet activated from 6 Apr in that case since I don’t need an appointment with a BT engineer? Thanks
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Sue
(@Sue_fle) reported
@Baddiel I see you follow BT! @bt_uk powered by fools! Telegraph pole swapped outside -= no broadband service and it will take BT over a week to get an engineer here! Will lose a weeks pay and elderly folk won’t be able to watch the BT package! All for £100+ per month!!!
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MkC
(@mkcrn1) reported
@AstrosFansUK @btsport We never get to see it on national games here either. Was a pleasant surprise. I almost missed it because I was listening to pregame on @SportsTalk790