BT (British Telecom)

BT (British Telecom) Outage Report in Gwaun-Cae-Gurwen, Neath Port Talbot, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gwaun-Cae-Gurwen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gwaun-Cae-Gurwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Gwaun-Cae-Gurwen, Neath Port Talbot, Wales 02/26/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gwaun-Cae-Gurwen, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Internet
United KingdomNeath Internet
United KingdomSwansea Internet
United KingdomNeath TV
United KingdomNeath Internet
United KingdomNeath Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Gwaun-Cae-Gurwen, Wales

Latest outage, problems and issue reports in Gwaun-Cae-Gurwen and nearby locations:

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • TheRichPowell Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • CelticWarrior_3 Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported from Swansea, Wales

    @iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • Marct009 Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • thatwitchbex Bex Hall (@thatwitchbex) reported

    @bt_uk I’m not the account holder, that’s my housemate who’s away. Please can you let me know if this is a problem in Bath that’s being worked on, or something I need to ask my housemate to get resolved.

  • UselessLuke UselessLuke (@UselessLuke) reported

    Find it a complete scam that I’ve been paying @bt_uk for full fibre 900 and they provide a router that can’t physically support that speed wirelessly. Try to talk to tech support and they don’t even understand why I’m trying to say

  • beardyhiker Mick (@beardyhiker) reported

    @ciacai @bt_uk That's what I thought would happen if you cancelled bt sports. @bt_uk please confirm that if I cancel my bt sports sky TV subscription that I can still watch live football as a bt broadband customer.

  • harleybitx1 Harley Williams (@harleybitx1) reported

    @bt_uk Haven't had Internet for the pass 4 hours. Is there a official outage in Bath?

  • UselessLuke UselessLuke (@UselessLuke) reported

    @BradSRay @bt_uk It’s because they supply wireless ac routers, not ax. So they just can’t possibly deliver those speeds wirelessly. Shocking they can sell it that way. Managed to get them to put me down to 500 without extending my contract

  • KhanamSelima Selima Khanam (@KhanamSelima) reported

    @bt_uk Hi can you check DM i have a problem that needs resolving

  • UselessLuke UselessLuke (@UselessLuke) reported

    @bt_uk It’s giving an error atm but I regularly get 900 to router, 450 absolute max wirelessly. The router is only 802.11ac, so cannot physically support over 450-500 wirelessly

  • Tonysmini Tony (@Tonysmini) reported

    @TheShortBlond @OpenreachHelp @bt_uk Speak to their new provider, they need to raise the issue with the number portability team (they will know how to do this).

  • UselessLuke UselessLuke (@UselessLuke) reported

    @bt_uk I tried to explain this to tech support but for some reason they have ordered me a new smart hub 2. This will not change anything. The router cannot possibly go any faster. The provided equipment is not sufficient for what I’m paying for

  • JimSpenceDundee Jim Spence (@JimSpenceDundee) reported

    Right @bt_uk your employee on the chat line 13 July made a mess of my contract details, you’ve now cut my @btsport off despite a promise on Friday 15th to reinstate it within 24 hours…..I’m still without it. I’ve been a loyal long term customer..does that count anymore ?