BT (British Telecom) Outage Report in Gwaun-Cae-Gurwen, Neath Port Talbot, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gwaun-Cae-Gurwen, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gwaun-Cae-Gurwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 07: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Gwaun-Cae-Gurwen, Neath Port Talbot, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Neath and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
TV | |
| Neath |
Internet | |
| Neath |
Internet | |
| Swansea |
Wi-fi | |
| Swansea |
||
| Neath |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Gwaun-Cae-Gurwen, Wales
Latest outage, problems and issue reports in Gwaun-Cae-Gurwen and nearby locations:
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Will Jones
(@WillJones15) reported
from
Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
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stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬
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Tony Sharpe 🍺🎤🦢🏴🤘🏻
(@CelticWarrior_3) reported
from
Swansea, Wales
@iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport
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Kieran
(@kiebenson) reported
from
Swansea, Wales
@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
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Andy Jones
(@andyj7) reported
from
Skewen, Wales
@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
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Kieran
(@kiebenson) reported
from
Glyn-neath, Wales
@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬
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Marc Teesdale
(@Marct009) reported
from
Swansea, Wales
@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
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James Butler
(@mrjpbutler) reported
from
Dunvant, Wales
have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
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FreshBites Ammanford
(@Freshbites_) reported
from
Ammanford, Wales
Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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AJG
(@gozzand) reported
@bt_uk my landline phone isnt working, whatever i dial i get a constant beeeep, i cant log into my bt accounts as goes to 2 factor aut. and no passcode is coming to my email address? internet is still working, strangely, need help urgent
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Anand
(@anand322) reported
@bt_uk Absolutely useless at resolving an error. Broadband down since 24th. The support staff have been trying to book an appointment with no luck due to system faults. No call backs, no updates and a FTTP supposedly the fastest 900 Mbps connection has gone down to 0 Mbps
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Neil Tyler
(@NDTyler_VI) reported
Just watching #PoundLand on @btsport and I never realised the Bridge used to have a barbed wire, electrified fence! 👀 I knew the 80s were bad, just not that bad
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Lyn
(@Lyn6H) reported
@bt_uk Received text and voicemail today " Another customer wants to take over the phone line at your address..................... call 0800 500 288 . Is this a scam please or something I need to take action over?
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Chris Nichol
(@workssmoggycat) reported
@bt_uk @Dave_CL_Clarke My service is down also but I can't report it as I don't know my landline number! The hub is stuck on the orange light
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Graeme Brooke
(@Advoftractorboy) reported
@bt_uk @BTCare angry doesn’t describe fact my 89yr old mum without phone which is her only lifeline for second time in week. Trying to get urgent call out to fix more effort than getting blood out of a stone. Quick enough with your extortionate bills though
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Bryce
(@lalaladawson) reported
@bt_uk That’s who I’ve been on the phone to Dee, apparently anyway. After speaking to 5 different advisors today and attempting to raise a complaint, which I was told would be closed straight away as resolved I got no further forward!
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Ben da Silva Grave
(@bjdasilvagrave) reported
@virginmedia considering how much you charge for your services. It is surprising that technical support doesn't operate 24hrs like @skytv and @bt_uk and all you are left with in the middle of the night is your automated system that isn't very helpful.
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SanchoSzn
(@bkpriv0) reported
@MrDragonfyr @bt_uk Such a **** time for it to cut out ffs
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richard Dunbar
(@richard37736541) reported
@btsport why is your uploading of WWE smackdown so bad? For something that finished at 3am, to not have it available at 8am is bad considering I pay £30 a month to watch this. Almost every week there is issues with WWE on BT sport now, it's a joke