BT (British Telecom)

BT (British Telecom) Outage Report in Gwaun-Cae-Gurwen, Neath Port Talbot, Wales

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gwaun-Cae-Gurwen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gwaun-Cae-Gurwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Gwaun-Cae-Gurwen, Neath Port Talbot, Wales 11/30/2025 22:45

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gwaun-Cae-Gurwen, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Neath and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath TV
United KingdomNeath Internet
United KingdomNeath Internet
United KingdomSwansea Wi-fi
United KingdomSwansea E-mail
United KingdomNeath Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Gwaun-Cae-Gurwen, Wales

Latest outage, problems and issue reports in Gwaun-Cae-Gurwen and nearby locations:

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • TheRichPowell Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • Marct009 Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • Freshbites_ FreshBites Ammanford (@Freshbites_) reported from Ammanford, Wales

    Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • jamietomx Jamie Thomas (@jamietomx) reported from Swansea, Wales

    @Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Leegend90 Lee Savery (@Leegend90) reported

    @bt_uk I checked that. My TV is updated. Netflix, Apple TV, Prime Video, Sky all deliver 4K HDR to my TV. Just your app that's the problem. Clearly there's an issue you need to fix.

  • MonkassaMonkey Monkassa Monkey (@MonkassaMonkey) reported

    @bt_uk Hi, as a new customer how long would I have to wait for broadband if my home isn't currently supplied by anyone?

  • mmmisjah mish👩🏻‍🔬 (@mmmisjah) reported

    @bt_uk hi how do I talk to someone re wifi set up if there isn’t a landline connected to it? Having trouble setting up wifi but when phoning the available numbers it asks for a “BT number you’d like to talk about”

  • Leegend90 Lee Savery (@Leegend90) reported

    @bt_uk Why would that matter? My EE Account has BT Sport Ultimate as my Smart Benefit. Ultimate works fine on my phone. It's your Samsung TV app that's the problem here.

  • JimothyFalcon James Hargreaves (@JimothyFalcon) reported

    @bt_uk I appear to be suffering a loss of internet. Is this part of a known outage? Burnley UK.

  • Joseph344760222 Failure (@Joseph344760222) reported

    @therealnickhope @virginmedia @bt_uk my wifi has been down for 2 hours

  • LouWhit15 Fibro brain-money is more important than life (@LouWhit15) reported

    @bt_uk Having issues in Shrewsbury connection keeps dropping out 3 days now modem restarted, can you help?

  • jly72 jly (@jly72) reported

    @bt_uk Don't really want speed addressed any more. She just wants out! Been lots of examples of poor customer service.

  • rbirtie Rich Birtwhistle (@rbirtie) reported

    ‘Let’s bring in Peter Walton’ words you never, ever want to hear…. @btsportfootball @btsport #WOLBRE

  • ladylovesbikes Paula Kind (@ladylovesbikes) reported

    @iansouthey @MotoGP @virginmedia I agree, I’ve got btsport via Virginmedia at home but just wanted something for on the road. Now I can have all of that being a virginmedia customer… just wish I hadn’t wasted money on MotoGP app 🙄