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BT (British Telecom)

BT (British Telecom) Outage Report in Gwaun-Cae-Gurwen, Neath Port Talbot, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Gwaun-Cae-Gurwen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gwaun-Cae-Gurwen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Gwaun-Cae-Gurwen, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Swansea.

CityProblem TypeReport Time
Swansea Phone 21 days ago
Swansea Internet 3 months ago
Neath Internet 3 months ago
Swansea Internet 4 months ago
Neath TV 6 months ago
Neath Internet 6 months ago

Community Discussion

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BT (British Telecom) Issues Reports Near Gwaun-Cae-Gurwen, Wales

Latest outage, problems and issue reports in Gwaun-Cae-Gurwen and nearby locations:

  • Andrew_Lewis_11
    Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!

  • steveirv39
    Steven (@steveirv39) reported from Dyffryn Clydach, Wales

    Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun

  • llangyjack
    jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • welshgje
    Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • TheRichPowell
    Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • kiebenson
    Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • kiebenson
    Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • andyj7
    Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • Andrew_Lewis_11
    Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok

  • rachrob1987
    Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

  • Andrew_Lewis_11
    Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

  • PAULREES10
    PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • Marct009
    Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

  • WillJones15
    Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • stuartd32
    stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • Racingdanny8
    Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • Andrew_Lewis_11
    Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • Babyeh66
    Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • CelticWarrior_3
    Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported from Swansea, Wales

    @iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport

  • mrjpbutler
    James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tripodmatt
    Matt Meneghello (@tripodmatt) reported

    @btsport Hey, I cancelled my subscription with you guys but I've been charged again. Can you put me on to someone that can help please?

  • Jamesbrooks09
    McSauce 👹 (@Jamesbrooks09) reported

    @bt_uk Kelly please go to bed. This isn’t even my complaint.

  • DaveStandard
    David Standard (@DaveStandard) reported

    @paulontoast @bt_uk Not now Paul - I’ve changed a host of things around, changed Hub, switches and had a new modem fitted so o can’t tell you what solved it but it’s solved. I have to say, the BT fault service was excellent.

  • smorris07
    saz (@smorris07) reported

    @bt_uk Just says it is normally fixed within 24 hours, I can't be without Internet for that long, I know it doesn't sound long but it is going to cause significant issues for me due to the systems I have to access to be able to do my job

  • SportsAddict8
    Fields of Anfield Rd (@SportsAddict8) reported

    @bt_uk As a BT customer what complete and utter bollocks

  • agf412
    AGF (@agf412) reported

    @DaviesAndrew @talkRADIO @mrmarkdolan Just look at the adverts on BTSport they're ridiculous. If I didn't need to subscribe to watch MotoGP I would cancel

  • smorris07
    saz (@smorris07) reported

    @bt_uk I now have no Internet router is solid orange, you service status says no issues in my area and then a do a full check and it says down for maintainance, I have work tomorrow from home and need my Internet!!!

  • nicoleta_trasca
    Nicoleta Trasca (@nicoleta_trasca) reported

    @bt_uk a whole month of problems! After 3 engineers, 20h on the phone and being deceived to upgrade to Halo I have had internet for a week! Now the connection drops every single day! How is this possible? To say I am frustrated is an understatement. Why can’t you just fix it??

  • DidTubsDoRight
    Siân (@DidTubsDoRight) reported

    @bt_uk Hi Karen, sorry for the delayed reply. We had a home tech expert sent out to us by BT today. He said BT is a total bunch of liars too and that no one in customer service cares. He was fab. Now have a number to call to talk to someone about being wrongly sold the full hub package.

  • Stevesnuts
    steve's Nuts (@Stevesnuts) reported

    @bt_uk No no I can’t we are utterly sick of it an engineer left the house yesterday and said it was all fine , last time I had this many problems only gavin Paterson was involved!!! You know him???