BT (British Telecom) Outage Report in Gwaun-Cae-Gurwen, Neath Port Talbot, Wales
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gwaun-Cae-Gurwen, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gwaun-Cae-Gurwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Gwaun-Cae-Gurwen, Neath Port Talbot, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Internet | |
| Neath |
Internet | |
| Swansea |
Internet | |
| Neath |
TV | |
| Neath |
Internet | |
| Neath |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Gwaun-Cae-Gurwen, Wales
Latest outage, problems and issue reports in Gwaun-Cae-Gurwen and nearby locations:
-
James Butler
(@mrjpbutler) reported
from
Dunvant, Wales
have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
-
Will Jones
(@WillJones15) reported
from
Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
-
Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
-
Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
-
stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
-
Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
-
Kieran
(@kiebenson) reported
from
Glyn-neath, Wales
@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
-
Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
-
Marc Teesdale
(@Marct009) reported
from
Swansea, Wales
@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling
-
Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬
-
Jamie Thomas
(@jamietomx) reported
from
Swansea, Wales
@Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone
-
Kieran
(@kiebenson) reported
from
Swansea, Wales
@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
-
Andy Jones
(@andyj7) reported
from
Skewen, Wales
@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
-
Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
-
jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
-
FreshBites Ammanford
(@Freshbites_) reported
from
Ammanford, Wales
Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk
-
Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.
-
Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬
-
PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
-
Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
thegurkha
(@TheGurkha) reported
Any news about the outage at Mold, North Wales, @bt_uk ?
-
Holly Grove
(@HollyGrovePSch) reported
@bt_uk we are still waiting for our telephone line to be reconnected after your company “replaced” a telephone post outside our school yesterday! No phones no internet terrible service! Shame on you BT
-
Angie💕
(@Angie1976Boo) reported
@bt_uk Absolutely disgusted in BT recently. Over the most traumatic times in life you can always guarantee BT will make it worse. Customer service diabolical!!
-
V Bobby X
(@VBobbyX) reported
I joined @bt_uk & left same day lol forcing parental controls on my tv with no pin and the service did not turn on when they should have, my channels missing.
-
Suzanna Cruickshank
(@suzannaswims) reported
@pollyrowena @bt_uk @KimTillyer This is awful Kim, I'm sorry. I rent with Grisdales and they have been excellent; first time with a letting agent too. Pet friendly and rural properties. Give them a try.
-
🄼🅁🄱🅄🄶
(@CraigTvBug) reported
@bt_uk 53 mins on the phone (45 on hold) to customer service, only for them to say "I don't really know! the order says 8th, seems a long time" "Must be something to do with Openreach"! Openreach is BT!! what a #joke..
-
Seraphina Quinn
(@Seraphina_Quinn) reported
@bt_uk Please respond to my dm! The wifi is down in my area (Oxford) and I desperately need it fixed today!! Your website said this would happen by 4pm, which has now changed to midnight on Sunday!? Completely shocking and unacceptable!! People work from home!!
-
elaine delaney
(@deladoggy) reported
@bt_uk are you having problems in NG44QB as we have no service on phones
-
Jody
(@Jody_UK_) reported
@bt_uk Your standard broadband is shockingly poor. Had to buy a 4g router as well as it’s that bad. Oh and you’ve no intention of installing fibre apparently.
-
YT
(@TYKCAZ) reported
@bt_uk @virginmedia On... it shouldn’t be this hard to just switch back on my service on the current account until I’m able to do the provider switch as GUARANTEED by YOUR agents 4 times.