BT (British Telecom) Outage Report in Gwaun-Cae-Gurwen, Neath Port Talbot, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Gwaun-Cae-Gurwen, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gwaun-Cae-Gurwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
 
Live Outage Map Near Gwaun-Cae-Gurwen, Neath Port Talbot, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Neath and Swansea.
| City | Problem Type | Report Time | 
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | 
Community Discussion
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BT (British Telecom) Issues Reports Near Gwaun-Cae-Gurwen, Wales
Latest outage, problems and issue reports in Gwaun-Cae-Gurwen and nearby locations:
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PAUL REES 
    (@PAULREES10) reported 
    
        from
            Pontarddulais, Wales
    
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
 - 
                
Rich Powell 
    (@TheRichPowell) reported 
    
        from
            Resolven, Wales
    
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Andrew Lewis 
    (@Andrew_Lewis_11) reported 
    
        from
            Ammanford, Wales
    
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
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Paul Owen 
    (@Paulowen300Paul) reported 
    
        from
            Cwmafan, Wales
    
@btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!
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Wayne Cater 
    (@waynecater1) reported 
    
        from
            Ammanford, Wales
    
@btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.
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stuart davies 
    (@stuartd32) reported 
    
        from
            Pen-y-groes, Wales
    
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
 - 
                
Andrew Lewis 
    (@Andrew_Lewis_11) reported 
    
        from
            Ammanford, Wales
    
@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
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Helen Roberts 🏴 
    (@Babyeh66) reported 
    
        from
            Swansea, Wales
    
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Tim ....🏴 
    (@timdobbsphoto) reported 
    
        from
            Blaengarw, Wales
    
@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
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gaz downey 🏴🏴 
    (@downeyg12) reported 
    
        from
            Swansea, Wales
    
@LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!
 - 
                
Gareth 
    (@welshgje) reported 
    
        from
            Gwaun-Cae-Gurwen, Wales
    
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Steven 
    (@steveirv39) reported 
    
        from
            Dyffryn Clydach, Wales
    
Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun
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Andrew Lewis 
    (@Andrew_Lewis_11) reported 
    
        from
            Ammanford, Wales
    
@bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!
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Daniel rees 
    (@Racingdanny8) reported 
    
        from
            Cwmafan, Wales
    
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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Tony Sharpe 🍺🎤🦢🏴🤘🏻 
    (@CelticWarrior_3) reported 
    
        from
            Swansea, Wales
    
@iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport
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Tim ....🏴 
    (@timdobbsphoto) reported 
    
        from
            Blaengarw, Wales
    
@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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🦢🏴Dan🏴🦢 
    (@Dbendle1988) reported 
    
        from
            Swansea, Wales
    
@bt_uk getting really ****** off with the service from you guys!! Had 3 tv boxes of you!! All lasted a few months before suddenly faulty! Another way of trying to get me on a more expensive package! Thinking of going to @skytv
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Andrew Lewis 
    (@Andrew_Lewis_11) reported 
    
        from
            Ammanford, Wales
    
@bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok
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James Butler 
    (@mrjpbutler) reported 
    
        from
            Dunvant, Wales
    
have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
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🦢🏴Dan🏴🦢 
    (@Dbendle1988) reported 
    
        from
            Swansea, Wales
    
@bt_uk... I find it funny that I can't get internet out my back garden.. But a house few doors down can pick it up in their house? Of course I don't let them use it... Just find it funny..
 
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Em 🌹 
    (@em19rose94) reported 
    
        from
            Birmingham, England
    
@bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔
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Shahan Chowdhury™ © 
    (@shahanchowdhury) reported 
    
        from
            Newcastle upon Tyne, England
    
@bt_uk My phone network is EE
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Greg 
    (@gregduffield) reported 
    
        from
            Hanslope, England
    
@bt_uk After promising to investigate and respond to me today no word from them today. For those like me who rely on broadband to work from home steer clear of @bt_uk problem not moved forward in two weeks.
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Adam Zimmer 
    (@AdamDZimmer) reported 
    
        from
            Scleddau, Wales
    
@bt_uk @btsport please cancel my agreement to change my broadband and tv to you. I'm staying with Sky. Absolutely disgraceful service. Over 3hrs on hold yesterday and nothing was fixed. And then told today the app would start working and I'm still getting the same error message!
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Eirian Price 
    (@eirianp) reported 
    
        from
            Pembroke Dock, Wales
    
@bt_uk I have two completely dead spots, I fix one with the disc but when I go back to another area it says to move the disc? Can’t see an option to order another one
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Paul 
    (@paul_owen) reported 
    
        from
            Chalford, England
    
@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
 - 
            
Vince McGonagle 
    (@vincemcgonagle) reported 
    
        from
            Crawley, England
    
@bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting
 - 
            
Greg 
    (@gregduffield) reported 
    
        from
            Milton Keynes, England
    
@bt_uk my broadband is due to activate today. Received no kit. No communication from BT. Now been on hold for 35 mins. For a communications business they are very poor at it.
 - 
            
Keith Flanagan 
    (@Flanners999) reported 
    
        from
            Thundersley, England
    
@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
 - 
            
Gayle 
    (@GByford75) reported 
    
        from
            Merton, England
    
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks