BT (British Telecom) Outage Report in Gwaun-Cae-Gurwen, Neath Port Talbot, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gwaun-Cae-Gurwen, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gwaun-Cae-Gurwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Gwaun-Cae-Gurwen, Neath Port Talbot, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Neath and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Internet | |
| Swansea |
Internet | |
| Neath |
TV | |
| Neath |
Internet | |
| Neath |
Internet | |
| Swansea |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Gwaun-Cae-Gurwen, Wales
Latest outage, problems and issue reports in Gwaun-Cae-Gurwen and nearby locations:
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Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
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Marc Teesdale
(@Marct009) reported
from
Swansea, Wales
@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Andy Jones
(@andyj7) reported
from
Skewen, Wales
@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
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James Butler
(@mrjpbutler) reported
from
Dunvant, Wales
have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.
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Kieran
(@kiebenson) reported
from
Glyn-neath, Wales
@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
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Kieran
(@kiebenson) reported
from
Swansea, Wales
@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
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stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
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Will Jones
(@WillJones15) reported
from
Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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Tony Sharpe 🍺🎤🦢🏴🤘🏻
(@CelticWarrior_3) reported
from
Swansea, Wales
@iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Henry
(@JamHendricks) reported
@bt_uk hello I’m trying to get through so I can speak with someone? My grandparents have broken the box with the connection by accident. There is a panic alarm they rely on. Can someone assist me in getting a person to talk to to explain this? I have DMd.
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Aimee Brooks
(@Aimee_Brooks) reported
@bt_uk can you explain why you’ve cancelled my broadband order but have gone ahead and contacted the current provider and told them to cancel as you’re taking it over 👍🏼
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l.Jess.l
(@x0xJessChux0x) reported
@bt_uk no Internet and landline since 10am this morning, phoned and got told that you're working on the issue and that it should be fix by 8pm... Its 9:10pm now, still no internet or landline and no update??? I've sent a dm already.
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f1girlygurl
(@f1girlygurl) reported
@bt_uk @OpenreachHelp utterly frustrated at the lack of help or urgency applied to solve our new home connection. Both blaming each other saying ‘nothing else you can do’. Meantime both o/h and I now CANNOT WFH as per guidelines. #btopenreach #willievergetareply
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Ria Hall
(@memyself_n_boo) reported
been ignored for the last week by your consumer resolutions team & am in the middle of a complaint to the communications ombudsman wondered if I’d get a response this way. Phone is now saying line in use. Can’t see app as internet STILL not working @bt_uk aware bill not paid
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Circle Cloud Comms
(@CircleCloudCo) reported
@HeartGallery @btbusinesscare We'd love to help if you're looking for a better provider. Ps, we answer the phone within one ring and resolve most issues including billing over the phone. Give us a try, 0333 043 6600
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Ria Hall
(@memyself_n_boo) reported
@bt_uk I have emailed every day for the last week. Surely first thing you’re trained to do is reply to the customer???Do they have a dodgy connection too? So why is my land line not working??
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Jack
(@odegaardismagic) reported
@bt_uk hi there are you having issues today because my WiFi has been abysmal. Keeps dropping every 5 mins or so. Hub flashes purple, then solid orange, flashing orange, solid blue, repeat !
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James
(@James49875734) reported
@bt_uk Hiya, We, recently installed bt broadband and our connection has been quite poor: Latency spiking at 2000, the wifi dropping out seemingly every 30 minutes without fail. Its essential to have reliable internet as a family member works in care. Any help appriciated? :)
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David Babb
(@daveb1973) reported
@bt_uk another failed appointment, and more lies from your management, you really are the worst #worstcustomercare