BT (British Telecom)

BT (British Telecom) Outage Report in Gwaun-Cae-Gurwen, Neath Port Talbot, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gwaun-Cae-Gurwen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gwaun-Cae-Gurwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Gwaun-Cae-Gurwen, Neath Port Talbot, Wales 03/13/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gwaun-Cae-Gurwen, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Internet
United KingdomNeath Internet
United KingdomSwansea Internet
United KingdomNeath TV
United KingdomNeath Internet
United KingdomNeath Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Gwaun-Cae-Gurwen, Wales

Latest outage, problems and issue reports in Gwaun-Cae-Gurwen and nearby locations:

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • CelticWarrior_3 Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported from Swansea, Wales

    @iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • Marct009 Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • TheRichPowell Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • Freshbites_ FreshBites Ammanford (@Freshbites_) reported from Ammanford, Wales

    Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Billie_Dealey Billie (@Billie_Dealey) reported

    @bt_uk my internet is down I’ve called the so called “24/7 number” and it isn’t working can someone contact me I don’t have a landline

  • rockinmum Kirsty Evans (@rockinmum) reported

    @bt_uk Apparently not! I’ve done the troubleshooter from the app and all is right apparently! The speed from exchange to hub is 49.6 so according to the home page no issue! Farce! Dial up modem was quicker and I remember them!

  • Jacalakie John Alastair Cook (@Jacalakie) reported

    A @BritishTelcom @bt_uk customer for over 50 yrs Margaret at 95 relies heavily on her phone line for her emergency button system & communication with the outside world. You’d think a fault on her phone line would be dealt with as a priority - being told AT least 48 hrs! FFS!

  • Jacalakie John Alastair Cook (@Jacalakie) reported

    @bt_uk That two 'tasks' are needed therefore two sets of engineers are required. For someone like Margaret, there should be a real sense of urgency...its simply appalling to treat our old and very vulnerable in such a way! Fault Ref: VOL055-4430278019755.

  • cretynlmao cretyn (@cretynlmao) reported

    @bt_uk why is there no wifi in ashford can you fix it pretty please

  • HudsonGma Huddy (C) 🏆 #UTH 🎩 💙 (@HudsonGma) reported

    @TORQUAYTALK Yes last game before I cancel my @btsport package only got because of my team was on but as we ate (C)hampions #UTH 🎩 💙

  • Christo84201981 Christopher Yeomans (@Christo84201981) reported

    @btsportmotogp @btsport What ********! Was he thinking! Well! '******* his wife or something, cos, it certainly weren't the race,he sitting at the bottom, of his bed, head in hand's,crying"she won't even let me **** her", IDIOT!

  • ProcterNeil Neil Procter (@ProcterNeil) reported

    @bt_uk why is it that I can predict when my fibre is going to go down by checking the weather forecast? Surely a little bit rain shouldn’t mean I lose connection EVERY time?

  • willfu8 William Fu (@willfu8) reported

    @SammyDu52386703 @bt_uk What did you do to fix it?

  • LouisCarrLane Louis Carr (@LouisCarrLane) reported

    @smivadee @officialgtfc @btsport Hang that in the louvre