BT (British Telecom) service status in Gwaun-Cae-Gurwen, Wales

Problems in the last 24 hours in Gwaun-Cae-Gurwen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gwaun-Cae-Gurwen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Gwaun-Cae-Gurwen, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Swansea.

City	Problem Type	Report Time
Swansea	Phone	23 days ago
Swansea	Internet	3 months ago
Neath	Internet	4 months ago
Swansea	Internet	4 months ago
Neath	TV	6 months ago
Neath	Internet	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Gwaun-Cae-Gurwen, Wales

Latest outage, problems and issue reports in Gwaun-Cae-Gurwen and nearby locations:

• 
  Will Jones (@WillJones15) reported 50 seconds ago from Swansea, Wales

  @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

• 
  jasey (@llangyjack) reported 4 minutes ago from Llangyfelach, Wales

  @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

• 
  Kieran (@kiebenson) reported 6 minutes ago from Glyn-neath, Wales

  @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

• 
  Wayne Cater (@waynecater1) reported 9 minutes ago from Ammanford, Wales

  @btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 17 minutes ago from Ammanford, Wales

  Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

• 
  PAUL REES (@PAULREES10) reported 20 minutes ago from Pontarddulais, Wales

  @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

• 
  Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported 27 minutes ago from Swansea, Wales

  @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

• 
  Kieran (@kiebenson) reported 30 minutes ago from Swansea, Wales

  @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

• 
  stuart davies (@stuartd32) reported 31 minutes ago from Pen-y-groes, Wales

  @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

• 
  James Butler (@mrjpbutler) reported 35 minutes ago from Dunvant, Wales

  have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 35 minutes ago from Ammanford, Wales

  @bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok

• 
  Marc Teesdale (@Marct009) reported 37 minutes ago from Swansea, Wales

  @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 40 minutes ago from Ammanford, Wales

  @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

• 
  Steven (@steveirv39) reported 40 minutes ago from Dyffryn Clydach, Wales

  Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun

• 
  Daniel rees (@Racingdanny8) reported 42 minutes ago from Cwmafan, Wales

  My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 50 minutes ago from Ammanford, Wales

  @bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!

• 
  Gareth (@welshgje) reported 55 minutes ago from Gwaun-Cae-Gurwen, Wales

  Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

• 
  Rich Powell (@TheRichPowell) reported 56 minutes ago from Resolven, Wales

  Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

• 
  Andy Jones (@andyj7) reported 56 minutes ago from Skewen, Wales

  @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

• 
  Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported 60 minutes ago from Swansea, Wales

  @iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wayne Parsons (@wapmonkey) reported 4 minutes ago

  @CarltonCole1 @btsport Loved all the @btsport coverage. You, Joe and Jules have been fantastic. I think Owen was bad luck tho. He was the only change and we lost both legs he was there...

• 
  Rachel Hicks (@RachelHMedia) reported 4 minutes ago

  @bt_uk "We’re here to help." Is that why your man in "BT Loyalty" was rude to me after admitting that he couldn't explain one part of the 10% charge increase as it was "over his paygrade" then told me I "..should have read my contract better" then HUNG UP on me. !!!!

• 
  ✌🏻Greemo✌🏻 (@AMidnightGamer) reported 7 minutes ago

  @curlytopjim @virginmedia @bt_uk Bt is awful from the experience I've had. 5 engineers out within the past 2months and customer service accused me of lying. Had 2 new routers sent out which havent fixed the issue either. (im writing this on mobile data as the internet is down currently too)

• 
  Bill Farrett 🇺🇦💙 (@bertiebaz) reported 15 minutes ago

  @SueSuezep @bt_uk Oh yes, 3 mobile as well. Signed me up for a 12 month deal that I knew nothing about about. I wrote to the managing director, he more or less told me to **** off.

• 
  A Face For Radio (@ShropshireStig) reported 16 minutes ago

  @PaulCowland_ @BTBusiness @btbusinesscare Broadband here is fantastically slow, but apparently we have qualified for FTTP scheme & might have it installed before the end of the year. I had considered satellite internet but it's too pricey for me.

• 
  emily hayward (@emilylovesmcfly) reported 19 minutes ago

  @BTCare hi where do you find when you want to cancel sport monthly pass as I can’t find it on the website

• 
  emily hayward (@emilylovesmcfly) reported 24 minutes ago

  @bt_uk hi where do you find when you want to cancel sport monthly pass as I can’t find it on the website

• 
  Keran 🇬🇧🇮🇪 (@Proqy0) reported 25 minutes ago

  @bt_uk James mate, i already know your checks are gonna tell me 8pm may 7th, i dont need you to waste my time anymore, the only fix is a new provider, 5 days of downtime in the last month when im paying around £50 a month is an absolute piss take

• 
  ✌🏻Greemo✌🏻 (@AMidnightGamer) reported 30 minutes ago

  I just want to take the time to thank @bt_uk for making it impossible to do my job and in the process having zero communication with us on many things. Currently trying to do stuff and the internet has been down for nearing 2 hrs now. Yesterday was another story. I'm so fed up.

• 
  Sarah (@TwittingSarah) reported 31 minutes ago

  @bt_uk I keep getting reminders to return equipment or get charged. I returned it a few weeks ago now and have checked the tracking number and it says delivered. I don’t want to be charged for equipment I have returned! Help please!