BT (British Telecom)

BT (British Telecom) Outage Report in Llangyfelach, City and County of Swansea, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Llangyfelach, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llangyfelach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Llangyfelach, City and County of Swansea, Wales 11/17/2025 16:45

November 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Llangyfelach, City and County of Swansea, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Llanelli, Neath and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomLlanelli Internet
United KingdomLlanelli Internet
United KingdomNeath TV
United KingdomNeath Internet
United KingdomNeath Internet
United KingdomSwansea Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Llangyfelach, Wales

Latest outage, problems and issue reports in Llangyfelach and nearby locations:

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!

  • CelticWarrior_3 Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported from Swansea, Wales

    @iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

  • noonanwales mike noonan (@noonanwales) reported from Port Talbot, Wales

    @btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor

  • Dbendle1988 🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿Dan🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@Dbendle1988) reported from Swansea, Wales

    @bt_uk getting really ****** off with the service from you guys!! Had 3 tv boxes of you!! All lasted a few months before suddenly faulty! Another way of trying to get me on a more expensive package! Thinking of going to @skytv

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • steveirv39 Steven (@steveirv39) reported from Dyffryn Clydach, Wales

    Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun

  • TheRichPowell Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • waynecater1 Wayne Cater (@waynecater1) reported from Ammanford, Wales

    @btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • Paulowen300Paul Paul Owen (@Paulowen300Paul) reported from Cwmafan, Wales

    @btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok

  • downeyg12 gaz downey 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@downeyg12) reported from Swansea, Wales

    @LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • fargesii42 Margaret Palmer (@fargesii42) reported

    @bt_uk /2 The sales team person was only prepared to contact me if I was ready to sign up. I NEVER sign up on the doorstep. Your sales process just lost a customer. And I bet I’m not the only one.

  • k8tpoo KT 🏳️‍🌈 🍃💚🍃 (@k8tpoo) reported

    @bt_uk is there a problem with mail? It doesn’t load on computer or phone!

  • MANA0WAR MANA0WAR (@MANA0WAR) reported

    @bt_uk Is there an outage in the Suffolk Area? We're without wifi from an ISP which uses you as a provider.

  • OliverD1999 Oliver (@OliverD1999) reported

    @bt_uk Philip Jansen (CEO) your company has the worst customer service I’ve ever experienced! 9 calls made so far today Coming up 5.5 hours on the phone You’ve cut off my services in error You can’t restore them?!?!?! Nobody knows what they’re doing How’s your bonus doing?!

  • Golf1knot Golfknot (@Golf1knot) reported

    @bt_uk My broadband has been down all day in Shrewsbury. Is there a problem, using a hub 1 and white box.

  • OnceAFarmer Stephen Parkinson (@OnceAFarmer) reported

    @btbusinesscare it is 6 weeks since I placed an order for a business broadband line. Thus far you have been unable to provide this despite me living in a medium sized town that has had superfast broadband for years, and indeed the previous owners had the exact service I ordered.

  • boodie71 gregb (@boodie71) reported

    @btsport @BT hi there, I'm having trouble with the bt sport app, it's not letting me watch on 2 devices and keeps coming up with an error code about too many live streams? Please advise.

  • Ziimzey Lewis Coleman (@Ziimzey) reported

    @bt_uk think the problem is i dont have a broadband wire coming from the pole outside because somone crashed into it 2 weeks ago, i was told it would be fixed in a few days, then a week, then 2 weeks and now u want another week minimum. jokeman

  • MelRobs4796 Melissa Kira (@MelRobs4796) reported

    (2) @bt_uk I'm already in the process of setting up a broadband contract with another provider because if you couldn't be bothered to fix my internet in the 1st 3 weeks I know for certain you won't be able to in 6 days! I'm not going to lose my WFH job because of your negligence

  • badasssmith30 BadAssSmith30 (@badasssmith30) reported

    @btsport upgrade your signal so recording are not glichy