BT (British Telecom)

BT (British Telecom) Outage Report in Llangyfelach, City and County of Swansea, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Llangyfelach, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llangyfelach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Llangyfelach, City and County of Swansea, Wales 02/23/2025 10:20

February 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Llangyfelach, City and County of Swansea, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Swansea, Llanelli, Neath, Port Talbot and Ammanford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomLlanelli Internet
United KingdomSwansea E-mail
United KingdomLlanelli E-mail
United KingdomLlanelli E-mail
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Llangyfelach, Wales

Latest outage, problems and issue reports in Llangyfelach and nearby locations:

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • llangyjack jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • quigdes Kevin Quigley (@quigdes) reported

    Today I have endured dealing with the corporate world of @bt_uk attempting to resolve an issue. It strikes me that (as a designer) the highest paid people are often working in so called UX or UI. So was my "expereince" actually designed? If so that group should be sacked.

  • helennews30 Helen Newstead (@helennews30) reported

    @bt_uk Still no landline. No more correspondence on escalated complaint absolutely not good enough

  • kingsway79 Andrew (@kingsway79) reported

    @RejectedBook @TheBarmyArmy @btsport Hope you’re ok now. Even with the possible inclusion of Broad and Anderson, I still think we’re not good enough. Our batting will let us down.

  • mrgarethbrooks gareth brooks. (@mrgarethbrooks) reported

    @NEEZU5 @bt_uk They’ve been the worst. Ordered on Sept 27th and here we still are. Anyway, enjoy the internet 😎

  • oggie_25 James Hogg (@oggie_25) reported

    @btsport I can’t keep watching football on mute.. Mcmanaman’s commentary is ******* terrible, talks complete ****

  • Stevo_j Stevo (@Stevo_j) reported

    "How bad is the broadcast sound at Palace v Southampton on @btsport?" "I put Brighton v Wolves on." "Any good?" "So bad I'm watching Arsenal instead."

  • gustojunk Gustavo Fontana (@gustojunk) reported

    @quigdes @bt_uk @bancosantander Absolutely. You can see there’s a pretty front end build by interns/junior staff that flies together a bunch of legacy crap that doesn’t work. Problem is that obviously no one is paying enough money to have top talent, or enough attention to even care.

  • alexsuprtramp G (@alexsuprtramp) reported

    @MR_RO_BO_T @bt_uk Replies of we’re working on it and we’ve no idea why it’s happening is completely wrong for 12 months…at what point are they just stealing money from people? Hire some staff who understand what they are doing, every other streaming service has theirs working…..

  • Jayne2904 Jayne Leckie (@Jayne2904) reported

    @bt_uk we are having problems with our SkyQ box apparently this is a BY WiFi issue. Any news on when it will be resolved? Unable to download any programmes for nearly a week

  • emsycara always awkward (@emsycara) reported

    @jamiecarragher9 should shut his stupid mouth #westham #coyi #btsport