BT (British Telecom)

BT (British Telecom) Outage Report in Llangyfelach, City and County of Swansea, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Llangyfelach, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llangyfelach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Llangyfelach, City and County of Swansea, Wales 01/12/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Llangyfelach, City and County of Swansea, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Ammanford, Neath, Llanelli, Swansea and Port Talbot.

Loading map, please wait...
City Problem Type Report Time
United KingdomAmmanford Wi-fi
United KingdomNeath Internet
United KingdomLlanelli Phone
United KingdomSwansea Internet
United KingdomSwansea Internet
United KingdomLlanelli TV

Community Discussion

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BT (British Telecom) Issues Reports Near Llangyfelach, Wales

Latest outage, problems and issue reports in Llangyfelach and nearby locations:

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • Marct009 Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • llangyjack jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RE_Shannock Rob Emery (@RE_Shannock) reported

    @bt_uk Guys, we need to talk... wired connection great @ over 50Mbps, wireless drops out regularly and never more than 10Mbps, even next to the router. Worst I've ever known.

  • tozza002 Torimichelle 🌹 (@tozza002) reported

    So @bt_uk make out they are one of the best, yet the customer service is ridiculous! Sort it out! Only been trying to contact yous for 3 days straight on hold for hours!!! 😡😡

  • Andrew300480 Andrew Wilson (@Andrew300480) reported

    @bt_uk just spoke to 2 different customer service agents who assured me I would be able to upgrade to your black Friday full fibre 300 offer only to be passed to a sales person and told I'm not eligible for this offer 🙄

  • ChrisAlawode CHRIS LEKAN ALAWODE (@ChrisAlawode) reported

    @bt_uk I am contacting via this medium because no faster means. A/C 11483237 has problem with the remote control. It is erratic, on and off problem. Help please.

  • IanSanders IanSanders (@IanSanders) reported

    @btbusinesscare I’m a BT Business Broadband customer and having ongoing problems (a week or so now) with loss of service and very slow speeds. And I pay for super fast broadband. Can you help?

  • NTSscamsteam National Trading Standards Scams Team (@NTSscamsteam) reported

    @PuddlesOnTour @bt_uk @WeAreOpenreach Hi Daniel. Unfortunately, the NTS Scams Team is not a reporting or advice service. If you need further advice, please contact the Citizens Advice Consumer Service on 0808 223 1133 or to report a potential fraud, please contact Action Fraud on 0300 123 2040 – Fiona

  • rogerafurness Roger Furness (@rogerafurness) reported

    @bt_uk Sorry I thought it was a PM, my bad

  • MsRebeccaChance RebeccaChance (@MsRebeccaChance) reported

    @LBABooks @bt_uk I'd move ASAP. They're famously awful and regularly get really low scores on @WhichMoney.

  • AskTheDPO AskTheDPO (@AskTheDPO) reported

    @bt_uk This is correct - but the letters from both of you mention ‘another customer’ but this is still me.. could you check please, ref WLTUTC

  • ClaireLbax Claire Baxter (@ClaireLbax) reported

    @bt_uk so all I get for 8 days of no internet and taking 2 days off work for 2 engineer visits that never appeared, is a pathetic £114 - your compensation sucks just as much as the service you provide! Guess who’s leaving you as soon as I can!!!