BT (British Telecom)

BT (British Telecom) Outage Report in Dunvant, City and County of Swansea, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dunvant, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dunvant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dunvant, City and County of Swansea, Wales 10/28/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dunvant, City and County of Swansea, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Neath, Swansea and Llanelli.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath TV
United KingdomNeath Internet
United KingdomNeath Internet
United KingdomSwansea Wi-fi
United KingdomSwansea E-mail
United KingdomLlanelli Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Dunvant, Wales

Latest outage, problems and issue reports in Dunvant and nearby locations:

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • noonanwales mike noonan (@noonanwales) reported from Port Talbot, Wales

    @btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

  • CelticWarrior_3 Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported from Swansea, Wales

    @iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • crochetjenny Jenn 💙🐶🐎 (@crochetjenny) reported

    @chris_greany @bt_uk Good old customer services 🤨

  • Mr_Anthropy8 Dave❗️ (@Mr_Anthropy8) reported

    @bt_uk and @btsport are THE worst tv package ever,AVOID

  • hellraiser2009 James Bates (@hellraiser2009) reported

    @bt_uk All right unfortunately you've directed me to the fault reporting service for BT landline and broadband services which I do not require at all. I wish to report a service issue with BT mobile service. Thanks

  • lottyburns Lotty Earns (@lottyburns) reported

    @bt_uk Is there no-one in customer services who can help me out right now?

  • Hecham49427074 Saadani (@Hecham49427074) reported

    @bt_uk worst service EVER! BT sockets installed in my house from previous tenants yet they can't get them to work so have been made to sign up for their 4g box @ over inflated price.

  • ApalooK Emmanuel Kweku Apaloo (@ApalooK) reported

    The stupid @bt_uk fraudsters are still adding our old broadband account details to my credentials even though we switched to TalkTalk last December ... Stop these criminals I have been reporting for nearly 5 years now

  • MSTKN51868544 MSTKN (@MSTKN51868544) reported

    @bt_uk are your system’s still down?

  • RednWhiteJames GunnersAssemble (@RednWhiteJames) reported

    @bt_uk your levels of service, account responsibility are nothing short of atrocious Checking my account today- the £232 refund highlighted on the account to be processed on 25th Vanished, no where to be seen. Promised call back, shock horror no call back. i cant wait to leave

  • famelicose2 famelicose (@famelicose2) reported

    @btbusinesscare @btbusinesscare You compensated me £25. My phone bill to resolve the issue (including VAT), was £26.54! So you have not provided any compensation at all, and I am still out of pocket! WTF do you use a premium line for your business customers? 2/n

  • misakimi82 misakimi82 (@misakimi82) reported

    @bt_uk 25a Woodcote Mews, SM6 8RB. as for the landline number I haven't a clue because part of my complaint is that BT changed my number without my permission!!! I have since moved back to Sky because of the absolutely shocking behaviour and service from BT.