BT (British Telecom)

BT (British Telecom) Outage Report in Dunvant, City and County of Swansea, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dunvant, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dunvant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dunvant, City and County of Swansea, Wales 02/23/2025 05:25

February 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Dunvant, City and County of Swansea, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Swansea, Llanelli, Neath, Port Talbot and Ammanford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomLlanelli Internet
United KingdomSwansea E-mail
United KingdomLlanelli E-mail
United KingdomLlanelli E-mail
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Dunvant, Wales

Latest outage, problems and issue reports in Dunvant and nearby locations:

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • noonanwales mike noonan (@noonanwales) reported from Port Talbot, Wales

    @btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!

  • downeyg12 gaz downey 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@downeyg12) reported from Swansea, Wales

    @LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • steveirv39 Steven (@steveirv39) reported from Dyffryn Clydach, Wales

    Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun

  • waynecater1 Wayne Cater (@waynecater1) reported from Ammanford, Wales

    @btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • CelticWarrior_3 Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported from Swansea, Wales

    @iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LoloWahala Lolo (@LoloWahala) reported

    @btsport any to fix it to have the Rennes Lens game on channel extra2 HD instead of the WRC?

  • frootshoot Mat Robinson (@frootshoot) reported

    @glazersout93 @LeicesterTigers @btsport have deemed all rugby to be unimportant, so you have to go to the red button on BTSport 2 - then select from the menu, but it s only in old crappy blurry video and crap sound. You have to want to watch German football to get modern TV standards.

  • HighburyHighs_ HighburyHighs (@HighburyHighs_) reported

    Always the same. @btsport normal pixelated rubbish. Yet they’ve known about it for quite some time because loads of people have the same problem and yet they still haven’t got it fixed.

  • natstar10 Natalie (@natstar10) reported

    @bt_uk No, I'm not a customer. I had an email from my bank. I spoke to someone earlier and he said the account has been marked as fraudulent, so cancelled the DD. I hope they get to the bottom of it though, I don't like the idea that this person is using my bank details!

  • ScottAllenLFC . (@ScottAllenLFC) reported

    @bt_uk I haven't had internet since this morning I'm hearing it's down in my area could you confirm this ?

  • FruitworksCo Fruitworks (@FruitworksCo) reported

    @btbusinesscare Just a thought but if my broadband is down , how do I use this online automated system ?

  • construct_sport Construction Sport (@construct_sport) reported

    Once again being let down by @bt_uk Was looking forward to watching Ireland vs Scotland on @primevideosport but our internet is to slow. Just to put the cherry on the cake it now also says @btsport is not part of our package, despite taking our money! Technology 😡

  • g_fred Frédéric (@g_fred) reported

    @btsport BT sport extra 2 is showing the content of extra 3 (wrc racing) instead of the advertised Rennes v Lens game on the apps. Can you fix it?

  • bosh201140 Bosh (@bosh201140) reported

    Not long left of my @bt_uk broadband contract to go. Shame their third party company cheated me out of £120 reward card so leaving a sour taste. Like the service but dont like been treated like dirt.

  • kat030884 Kate Long (@kat030884) reported

    @AmazonHelp Appreciate the reply but judging by comments from other users, it certainly isn’t an issue at my end. I’ve switched to watching @FalconsRugby on @btsport as at least I can see/hear that match