BT (British Telecom)

BT (British Telecom) Outage Report in Dunvant, City and County of Swansea, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dunvant, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dunvant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dunvant, City and County of Swansea, Wales 09/02/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dunvant, City and County of Swansea, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Neath, Llanelli and Swansea.

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City Problem Type Report Time
United KingdomNeath Internet
United KingdomLlanelli Internet
United KingdomSwansea Phone
United KingdomLlanelli Phone
United KingdomSwansea Internet
United KingdomSwansea Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Dunvant, Wales

Latest outage, problems and issue reports in Dunvant and nearby locations:

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • llangyjack jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

  • Marct009 Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RossiterTHFC Max (@RossiterTHFC) reported

    @KeelanJack21 @btsport One of many mate if you search BT Sport hundreds of people had the same thing and crap service. Shambles.

  • ColinGeorgeBBC Colin George (@ColinGeorgeBBC) reported

    Also it’s not a “payment issue”. Absolutely terrible to do this @btsport during a cost of living crisis. This will put people into their overdrafts. What are you planning to do about that?

  • Franky124_ Frank Gibbs (@Franky124_) reported

    @MrFinchw @btsport Do you need help with your account?

  • Daz49Daz darren (@Daz49Daz) reported

    @bt_uk Y dose my Internet feel proper slow and don't feel like I have 700download Guaranteed like it say? And y am I only getting 10upload guaranteed aswel? I though it was 110upload Guaranteed?

  • toblerone1992 Toblerone (@toblerone1992) reported

    @lagok3 @btsport Same problem. Has caused me to go overdrawn after they took £100 out of my account. Unable to get through, absolutely fuming 😡

  • kjaldevi Kamlesh Jaldevi (@kjaldevi) reported

    I think it’s only right @btsport sell the footballing rights back to @skysports after this big mess today. They would never make a mistake like this. Charging us customers 5 times even if it’s a major technical issue is shocking. I feel bad for your customers on low incomes.

  • ffarsenalfc Arsenal (@ffarsenalfc) reported

    Why do @btsportfootball @btsport not have a help page on Twitter? Trying to get through to customer service via phone or live chat is an absolute nightmare.

  • D1splayed Liam is (@D1splayed) reported

    @CEOemail @bt_uk Hey, yeah we did. Using an older phone was an issue. BT helped me with a new, VOIP type phone to work with the new digital system.

  • clubgoldie jane lewis (@clubgoldie) reported

    @bt_uk Locked out of my emails and really struggling to get prompt support. Anything you can suggest? Apparently I have to wait until Thursday!! Not good when I’m self employed and need to access emails 😡

  • lagok3 Olagoke Awoyele 🇳🇬🇬🇧 (@lagok3) reported

    @bt_uk Yeah.YEAH I WANT TO CANCEL IT. I just need some sort of refund - if I am ever going to get it, & I'd do this via the app. Crazy!!Wake up to 3 lots of subscription payments & get in touch to resolve this, & another 2 separate attempts at £25??? I'm all tapped out !!!