BT (British Telecom) Outage Report in Dunvant, City and County of Swansea, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Dunvant, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dunvant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Dunvant, City and County of Swansea, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Phone | |
| Swansea |
Internet | |
| Neath |
Internet | |
| Llanelli |
Internet | |
| Burry Port |
Internet | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Dunvant, Wales
Latest outage, problems and issue reports in Dunvant and nearby locations:
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Will Jones
(@WillJones15) reported
from
Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
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Andy Jones
(@andyj7) reported
from
Skewen, Wales
@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.
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Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬
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Marc Teesdale
(@Marct009) reported
from
Swansea, Wales
@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling
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les
(@rapcolumbo) reported
from
Llanelli, Wales
@MikeBubbins @btsport Ah right. Never had a BT box.
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𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜
(@jessicaharries) reported
from
Llanelli, Wales
@bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as
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catherine lewis
(@CathLew13) reported
from
Llanelli, Wales
@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂
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FreshBites Ammanford
(@Freshbites_) reported
from
Ammanford, Wales
Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk
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Laurence Carpanini
(@lcarpanini) reported
from
Reynoldston, Wales
@bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬
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David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
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Jamie Thomas
(@jamietomx) reported
from
Swansea, Wales
@Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone
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jasey
(@llangyjack) reported
from
Port Talbot, Wales
@bt_uk guess what it's not working again !!!!!!!!!!!
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Kieran
(@kiebenson) reported
from
Swansea, Wales
@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin Owen
(@HisWayUp) reported
Helping my dad reduce his monthly bills. @SkyUK were happy to do this via live chat (great for my dad for whom conversation is now tiring) whereas @bt_uk insisted he calls. When he said this was a problem the response was "I've raised a complaint for you." Learn from Sky, BT!
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FRANZ KLINE FAN
(@fan_kline) reported
@bt_uk NEVER EVER JAVE I ENCOUNTERED A COMPANY SUCH AS THIS.......THEY LIE TO THEIR CUSTOMERS AND CANNOT FIX THE SIMPLEST OF PROBLEMS....I HAVE EVEN TRIED EMAILING THEIR CEO...PROBLEM AFTER PROBLEM AFTER PROBLEM....AND IT WASNT MY FAULT......RAGING NOW AFTER A MONTH OF BULLSHIT
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Stephen Blair
(@stevie_blair) reported
@bt_uk hi I need a bit of help with setting up a router to a new leased line this is a wires only service
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Pete 💙
(@smallvillage1) reported
@bt_uk what’s happening with billing, got an email saying my bill was available on line, only paid it a month ago after problems with your billing system
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amanda
(@amanda070775) reported
@bt_uk what help do you have in place for a 77 year old who lives off his pension but you are charging an extortionate amount per month for landline & broadband..?
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amanda
(@amanda070775) reported
@bt_uk @bt_uk but that doesn’t help him now does it? This cost of living crisis is crippling our elderly generation and no one cares… It’s disgraceful you won’t help him..
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Charlie Sparks
(@charlie37sparks) reported
.@bt_uk your customer service is a complete joke. 4 engineer appointments, 2 failed to show, 1 couldn’t fix the issue, 1 was the wrong engineer. Over 2 weeks without internet now! Sort it out!
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Carl Southward
(@carlstweeters) reported
@bt_uk Why can't you fix our broadband internet 4years of poor or no service 35 call outs and counting BT - OPENREACH - Along with Sky you are crooks.
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Christopher
(@c4cjm) reported
@bt_uk not a great experience with BT. You’ve hiked prices for existing customers in March, but new customers pay the old rate plus a half price deal. How is that fair? @Ofcom when will you protect consumers from these terrible pricing practices?
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Brianlfc0210
(@brianlfc0210) reported
@virginmedia I came back to you after being with @bt_uk to see what they were like and I have to say they are more expensive but I very rarely had outage issues or intermittent drop out issues with them. I figured you guys would be better but it's the same rubbish connection