BT (British Telecom)

BT (British Telecom) Outage Report in Skewen, Neath Port Talbot, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Skewen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Skewen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Skewen, Neath Port Talbot, Wales 12/07/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Skewen, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bridgend, Neath and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBridgend Internet
United KingdomBridgend Internet
United KingdomBridgend Internet
United KingdomNeath TV
United KingdomNeath Internet
United KingdomNeath Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Skewen, Wales

Latest outage, problems and issue reports in Skewen and nearby locations:

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • llangyjack jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • danygraig70 Sarah Bell (@danygraig70) reported from Porthcawl, Wales

    @BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • linzinwoz76 Lindsay Brown (@linzinwoz76) reported

    @bt_uk three weeks no connection... "we aim to be fixed by" "we will call you between 2 and 4 to confirm your service" shocking service.... 16 years a customer!! Disgusted!!

  • LucyLiu_89 Lucy Liu (@LucyLiu_89) reported

    @bt_uk Problems with my BT internet since yesterday causing my Ring doorbell to be offline for over 6 hours, this is not good considering I have four carers a day and two district nurse visits. I am unable to get through via phone to report this. Internet again is unavailable at 5.02am

  • DanielBowkett98 Daniel Bowkett (@DanielBowkett98) reported

    @bt_uk @huskcollie I was told my broadband would be connected by 23:59 latest on 31st October. It is now 00:33 1st November and I still have not been connected. I’m a first time customer and I can assure you this is not a very pleasant experience so far!

  • Nickster69t Nickster (@Nickster69t) reported

    @bt_uk Why should I do all the chasing @BT customer for over 25 yrs and you have no respect all you want is new customers not treat the one you have with respect and deliver a service that is working

  • Tinamitt Tina Mitchell (@Tinamitt) reported

    @bt_uk please can you help me sort out this mess?

  • jimbo1344 Jimbo1344 (@jimbo1344) reported

    @bt_uk I pay BT £55 for broadband. But this offer is £6? Help required.

  • Lisa_Catto Lisa Catto - Queen of Automation (@Lisa_Catto) reported

    @LeeMarkDavies @bt_uk There was. A problem with connecting to the Amazon AWS servers. I wasted over an hour with support rebooting and telling me it was my Ethernet cable. They didn’t even know

  • stuartyboy_70 Disco Stu 🎯 (@stuartyboy_70) reported

    @bt_uk Day 7. And STILL not had my broadband installation finished. STILL a massive hole left outside my front door since last Wednesday and STILL zero correspondence from you as to when we can expect this to be finished. Disgraceful customer service!!

  • Nickster69t Nickster (@Nickster69t) reported

    @bt_uk I am aware of the openreach page and have signed up to it but between yourselves @BT and openreach you refuse to answer or even quote for installation. Unless it’s easy for you you are not bothered. No attempt to replace lines that are out of date and will not support future voip