BT (British Telecom)

BT (British Telecom) Outage Report in Skewen, Neath Port Talbot, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Skewen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Skewen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Skewen, Neath Port Talbot, Wales 01/21/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Skewen, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Swansea, Bridgend and Neath.

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City Problem Type Report Time
United KingdomSwansea Internet
United KingdomBridgend Internet
United KingdomBridgend Internet
United KingdomNeath Internet
United KingdomSwansea Internet
United KingdomBridgend Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Skewen, Wales

Latest outage, problems and issue reports in Skewen and nearby locations:

  • danygraig70 Sarah Bell (@danygraig70) reported from Porthcawl, Wales

    @BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • Marct009 Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

  • llangyjack jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • GriffinSpurs Griff (@GriffinSpurs) reported from Bridgend, Wales

    Hey @btsport your app and your website is ******* shit. Won’t let me log on

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jlein88 Justin Lein (@jlein88) reported

    @virginmedia You’re an absolute joke!! Scam even. After all the lies made to me to sign up, then screw me over my cooling off period… now I NEED to have the wifi pods to get any use of this… and I’m only told now that they a for limited registration only! Help @bt_uk, @SkyUK,

  • Moirai2020 Sol (@Moirai2020) reported

    @bt_uk @techradar Complaint VOL013-612582541921: 2 mths since I ordered broadband & you still can’t confirm when it will be fitted, despite needing it for work.String of delayed engineer visits,escalated to exec complaints & now Gemma Nicholls isn’t even responding. Is anyone there competent?

  • Chanaroooo Chan (@Chanaroooo) reported

    @virginmedia - yeah thanks. Cancelled my contract in July, cut off in August because the superior @bt_uk got installed on the date you cut the service - still you charge me £125…well done. Also you guys use WhatsApp to « chat » but then get busy

  • wackojacko2506 K (@wackojacko2506) reported

    @btsportfootball The ucl highlights show is terrible. No reference to who is playing (unless you have mastermind knowledge of club badges) and no information as to who scored and when! Give it back to sky or itv. #btsport #UCLTONIGHT

  • 265kay ӄǟʏ 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐝 (@265kay) reported

    @stunic23 @btsport Lingard was never in an offside position. When he passed to Ronaldo, he was onside, and in doing so, fell over a Villarreal player, but that player was always in front of him.

  • AnniePShoreham Ann Palmer (@AnniePShoreham) reported

    @bt_uk Our agreed workaround is to take the Ethernet cable out of the main router to force it into the 4G. This solution has worked in the past when connection was unstable. Still need and answer please

  • EilidhS EilidhS (@EilidhS) reported

    @bt_uk Part 5: They said, 'Well, you're on a phone now, aren't you?' Such a cold and callous way to treat someone. She will be without phone or internet until next week, and will have to use her mobile. Such cold and callour tratment!

  • Moirai2020 Sol (@Moirai2020) reported

    @bt_uk Complaint VOL013-612582541921: 2 mths since I ordered broadband & you still can’t confirm when it will be fitted, despite needing it for work.String of delayed engineer visits,escalated to exec complaints & now Gemma Nicholls isn’t even responding. Is anyone there competent?

  • EilidhS EilidhS (@EilidhS) reported

    @bt_uk Part 1: A tale of terrible customer service: My dad died 3 weeks ago. My mum rang you yesterday to inform you that the account holder had died and that she wanted to set up a new package. She was told she would get a call today at 2p.m. but...

  • jamiethewisdom Jamie Wisdom 🏳️‍🌈 (@jamiethewisdom) reported

    @bt_uk That's good to hear, and really appreciate you replying. But from what I gather, from 2025, ALL PSTN is getting switched off. Will that leave my friends and colleagues without any access to a phone and internet in 2025? 'The UK’s PSTN network will switch off in 2025'