BT (British Telecom)

BT (British Telecom) Outage Report in Skewen, Neath Port Talbot, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Skewen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Skewen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Skewen, Neath Port Talbot, Wales 01/11/2026 10:25

January 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Skewen, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bridgend, Neath and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBridgend Internet
United KingdomNeath Internet
United KingdomSwansea Internet
United KingdomBridgend Internet
United KingdomBridgend Internet
United KingdomBridgend Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Skewen, Wales

Latest outage, problems and issue reports in Skewen and nearby locations:

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • GriffinSpurs Griff (@GriffinSpurs) reported from Bridgend, Wales

    Hey @btsport your app and your website is ******* shit. Won’t let me log on

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • Freshbites_ FreshBites Ammanford (@Freshbites_) reported from Ammanford, Wales

    Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • danygraig70 Sarah Bell (@danygraig70) reported from Porthcawl, Wales

    @BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬

  • Marct009 Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

  • llangyjack jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • jamietomx Jamie Thomas (@jamietomx) reported from Swansea, Wales

    @Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GlennSoutham Glenn Southam (@GlennSoutham) reported

    Love renewing a contract and paying for a service @BTCare and then nobody turning up at the time promised to install broadband. Well worth the monthly cost, time off work and threats of penalties if I cancel. What about if you screw up? Like you have today?

  • Jan_CMH Jan Hutchinson (@Jan_CMH) reported

    @bt_uk No known issues but my hub is flashing red

  • robbieboyyd Robbie Boyd🎙 (@robbieboyyd) reported

    @bt_uk wifi saying not in range any help

  • thestoddy John Stoddard (@thestoddy) reported

    @bt_uk had a faulty bt openview box, a replacement has been sent twice neither of which will power on is nothing checked before its sent out, awaiting a reply from my complaint says a phone call was scheduled to be made on the 25th never happened, customer service doesnt exist

  • NathanC021 Nath (@NathanC021) reported

    @bt_uk Yes no problem Lisa I will do that now

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • AlanBraithwaite Alan Braithwaite (@AlanBraithwaite) reported

    @bt_uk So I have to buy new handsets. And then transfer the phone book. Not great on both counts. Monopoly supplier treating customers like garbage.

  • RussToms Russ toms (@RussToms) reported

    @bt_uk Hi, there seems to be an issue with my sport HD, in that it’s not working and I’m just getting a blank screen. Please can you advise. Thanks

  • LaureenThacker Lorn 🌍 (@LaureenThacker) reported

    @bt_uk The guy we spoke to said he was having issues transferring between teams whilst working from home so they’d phone me back. I don’t have high hopes tho!

  • RoganJaawwsshh J@@wwsh (@RoganJaawwsshh) reported

    @bt_uk My leads and cables are fine. I've restarted the router multiple times as well. I think the problem is on your side. Is there an outage in NW9? If I don't have WiFi I can't work