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BT (British Telecom)

BT (British Telecom) Outage Report in Skewen, Neath Port Talbot, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Skewen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Skewen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Skewen, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bridgend, Swansea, and Maesteg.

CityProblem TypeReport Time
Bridgend Total Blackout 20 days ago
Swansea Phone 22 days ago
Bridgend Internet 1 month ago
Bridgend Phone 1 month ago
Maesteg E-mail 2 months ago
Swansea Internet 3 months ago

Community Discussion

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BT (British Telecom) Issues Reports Near Skewen, Wales

Latest outage, problems and issue reports in Skewen and nearby locations:

  • stuartd32
    stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • paulpottsmusic
    Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • agarethgates
    Not The Singer (@agarethgates) reported from Porthcawl, Wales

    @btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs

  • TheRichPowell
    Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • Racingdanny8
    Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • Davetails
    David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • gwentvillan
    ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • leannemrichards
    Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

  • sharonSSN
    sharon simpson (@sharonSSN) reported from Porthcawl, Wales

    @bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con

  • mrjpbutler
    James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • welshgje
    Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • Andrew_Lewis_11
    Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

  • paulpottsmusic
    Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • Babyeh66
    Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • alliejc
    Allie Chesters (@alliejc) reported

    @bt_uk Thank you have done that. I want to either stay on current package or drop down but I cant access any of the information. I can see offers for new customers but the moment I log in it tells me no personalised deals are available so I can't see what I might like to switch to.

  • MojoJojo780
    Johanna Courtney (@MojoJojo780) reported

    2/ ... has been a challenge this year. She’s had her account since the 70s and never pays late. I stressed when I spoke to @bt_uk in her presence on her behalf in Oct NOT to cut her off and to have a note on her account that she’s vulnerable. I have just sat with her to do a...

  • ymarson
    Yoel Marson (@ymarson) reported

    Moved to EE for bband to get a better service for 3rd of the price but then slap on the wrist BTs term. charge offsets all gains! @BTCare

  • alliejc
    Allie Chesters (@alliejc) reported

    @bt_uk I need to renew my contract but every time I try I'm just seeing a message saying personalised offers aren't available. I've been told to call value team but due to hearing issues this isn't really best option for me. I just want to renew online.

  • CallanCharlotte
    Charlotte callan (@CallanCharlotte) reported

    Seriously debating cancelling my installation of @bt_uk. Calling about my visit tomorrow and already 30 mins on hold! At least virgin have live chat 😩 why is customer service ridiculous.

  • LinaAnaleena
    Lina Hamed@ANALEENA® (@LinaAnaleena) reported

    @bt_uk Still having problems....

  • samhoulden
    Samta MF Claws (@samhoulden) reported

    Your app asks me to use Livechat. I then complete ALL of the details to do so & then get told there are no agents available even to do Livechat. @bt_uk really surpassing themselves in the terrible customer service area here. (Over half an hour on hold now)

  • PBuckle22
    Peter Buckle (@PBuckle22) reported

    @bt_uk Hi Michaela I've tried this, however we keep getting a red light above the signal indicator (which is what the issue was previously) does this mean there is no signal available for it to work? I've tried the hub around the house

  • ColinGraymatter
    Colin Gray (@ColinGraymatter) reported

    @BTCare are a case study in poor customer service. More than 1 hour on hold so far, spoken to 3 people (1 incredibly rude) and still not through the right team. I’d cancel my contract but I’m tied in until Jan ‘22

  • ComXcomics
    Eddie Krueger (@ComXcomics) reported

    @bt_uk You carry on with the back-slapping. I'll just sit here for another six weeks waiting for someone from some team somewhere in the UK who can actually resolve my problem, or maybe customer complaints might even call me back one day...?