BT (British Telecom) Outage Report in Skewen, Neath Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Skewen, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Skewen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Skewen, Neath Port Talbot, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Swansea, Bridgend and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Internet | |
| Bridgend |
Internet | |
| Bridgend |
Internet | |
| Neath |
Internet | |
| Swansea |
Internet | |
| Bridgend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Skewen, Wales
Latest outage, problems and issue reports in Skewen and nearby locations:
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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Not The Singer
(@agarethgates) reported
from
Porthcawl, Wales
@btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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sharon simpson
(@sharonSSN) reported
from
Porthcawl, Wales
@bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Steven
(@steveirv39) reported
from
Dyffryn Clydach, Wales
Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun
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Leanne Richards
(@leannemrichards) reported
from
Bishopston, Wales
@bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?
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mike noonan
(@noonanwales) reported
from
Port Talbot, Wales
@btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor
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Tony Sharpe 🍺🎤🦢🏴🤘🏻
(@CelticWarrior_3) reported
from
Swansea, Wales
@iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!
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Wayne Cater
(@waynecater1) reported
from
Ammanford, Wales
@btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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James Butler
(@mrjpbutler) reported
from
Dunvant, Wales
have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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live your life not someone else's
(@activeman57) reported
@virginmedia This is the problem... The WhatsApp service is diabolical, terrible in addition to 2hrs on the phone it took from 11am to 5pm and barely any progress. I guess you don't like retaining loyal customers. I'll be moving to @bt_uk and I'll be recommending my 431 staff do the same.
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pete wilson
(@wilsopw) reported
@Andrew_Frankel @bt_uk I can’t think of one customer centric company that doesn’t have the same kind of disregard for customers. Broadband, Car insurance and banks the worst offenders. However retailers catching up fast!!!
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Caroline Batten
(@daisy_fitz) reported
@bt_uk Phone line is dead. Wifi cutting out. No mobile@reception. How can I get help please?
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Bartlomiej Polski Fizio
(@2Bartsimpson) reported
@bt_uk Your luck accountability is astounding. I have phoned tweeted and emailed regarding my loss of WiFi . Nothing has been done to address the issue for 10 days. The service is unreliable. Luck of communication shows total disregard for your customer. I want an update today please !!
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Miss Howell
(@missvhowel) reported
@bt_uk Absolutely shocking service. Ignored my private message, can’t have a decent conversation with a colleague on the phone, BT engineer rings and fails to leave a message or number to ring back on. Worst customer service ever.
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Peter Rawlinson
(@RawlyP) reported
@Andrew_Frankel @bt_uk I'd like to know who they are actually 'busy' speaking to when we are put into these never ending hold queues. I don't know anyone who actually ever successfully reaches an operator without the the infernal hold and litany of excuses and fake apologies.
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Jack
(@Jack_Rumbold) reported
@bt_uk Hi - what link do I need to use on the website to cancel a broadband contract? We are having to move due to unforeseen circumstances and won't be able to take the router with us.
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Julie Thomas
(@simplythebestJT) reported
@bt_uk In all fairness BT have been great in following this up with Royal Mail, but the fact is we - our business has been without e mail, scanning and printing since last wed. Tomorrow is Tuesday . No router yet . Go figure Had to cancel several events this week already
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Chris White
(@cgpwhite83) reported
That first hour of #WWERaw was so much better without ads! The @btsport app is really poor for fast-forwarding!
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Kes
(@Kes58158303) reported
@bt_uk Any fix for why the Hybrid connect is flashing blue only. No connection just yet from it. Left it like this for a good while too. Moving houses and was told to order this as it will allow me to have a connection through December as my activation is not till January. Help