BT (British Telecom)

BT (British Telecom) Outage Report in Skewen, Neath Port Talbot, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Skewen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Skewen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Skewen, Neath Port Talbot, Wales 12/06/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Skewen, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bridgend, Neath and Swansea.

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City Problem Type Report Time
United KingdomBridgend Internet
United KingdomBridgend Internet
United KingdomBridgend Internet
United KingdomNeath TV
United KingdomNeath Internet
United KingdomNeath Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Skewen, Wales

Latest outage, problems and issue reports in Skewen and nearby locations:

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • danygraig70 Sarah Bell (@danygraig70) reported from Porthcawl, Wales

    @BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • llangyjack jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • Marct009 Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • J_10211295 J (@J_10211295) reported

    @bt_uk Hello, BT here. We're sorry but there was a problem with your recent order so we've had to cancel it. We're working to put this right and will get in touch once we've placed a new order. Thanks.

  • physaliqbal Physal (@physaliqbal) reported

    @bt_uk shameful customer service, ive been your customer for years, moved my broadband to a new address, and i was told on 1st of feb it will move smoothly, since then no broadband whatsoever, landline has no dial tone, and you cant be bothered to send and engineer to look

  • Krishan51432912 Krish.Y (@Krishan51432912) reported

    @bt_uk explain this, been a loyal broadband customer since 2016 been paying £45 a month for broadband i call up to ask for a better deal and was told I am not a new customer therefore can't get a cheaper deal. I asked if it is better to switch to another provider they said yes

  • jennyurquhart Jenny Urquhart (@jennyurquhart) reported

    @bt_uk I hope so. I really do. Its been a total nightmare..and if the cause of our issue is that a cable has been chopped/disturbed due to trimming ivy on Wednesday it surely could have been fixed earlier

  • Cerulean_Man Cerulean Man 🇬🇧 🇲🇫 🏳️‍🌈 🐶 (@Cerulean_Man) reported

    @peasmoldia @bt_uk I really don't know Gary. As clear as ditch water. But without a doubt BT will try and monetise a digital call as well as me paying for a broadband service. Cynical marketing ploys abound in these fascist Tory times.

  • sirdropsalot84 Phil Stevens (@sirdropsalot84) reported

    Can’t believe nobody has picked up #MUNLEE for tv coverage think that’s absolutely piss poor understand it was scheduled late but still a massive game not to be picked @SkySports @btsport

  • Ak1Shah Aki shah (@Ak1Shah) reported

    @bt_uk 1 bt person is telling me the Openreach ONT is registered and ready for service. another is telling me its not after 2 weeks of going through this with yourselves its fustrating that actually no one knows what's going on

  • williamsonml11 dave williamson (@williamsonml11) reported

    @bt_uk not had email access since 1.14pm today and every time I try to logon I get a server outage message. Please help 😢

  • Ynys_Prydein Cymru (@Ynys_Prydein) reported

    @bt_uk Is the BT mobile phone service having issues as there's been no connection all day and no info from BT. £££££

  • Ynys_Prydein Cymru (@Ynys_Prydein) reported

    @bt_uk Cheers, but I can't call as I've got no phone signal