BT (British Telecom)

BT (British Telecom) Outage Report in Skewen, Neath Port Talbot, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Skewen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Skewen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Skewen, Neath Port Talbot, Wales 12/12/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Skewen, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Swansea and Bridgend.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Internet
United KingdomBridgend Internet
United KingdomBridgend Internet
United KingdomBridgend Internet
United KingdomNeath TV
United KingdomNeath Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Skewen, Wales

Latest outage, problems and issue reports in Skewen and nearby locations:

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • danygraig70 Sarah Bell (@danygraig70) reported from Porthcawl, Wales

    @BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • llangyjack jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LiveseyScott scott livesey (@LiveseyScott) reported

    @bt_uk The engineer should be here by Thursday, which means upto 6 days with no internet connection. I will not be able to watch any BT TV channels, my Alexa will not work. For someone who is paying over £80 pcm and being with BT for over 10 years, customer loyalty does not exist!

  • jhindle48 James Hindle (@jhindle48) reported

    @ShaunM_89 @btsport He was totally shite today how ******** he passed is exams is beyond me.

  • Stevethrelfall Steve Threlfall (@Stevethrelfall) reported

    **** @btsport putting UFC 280 on PPV, essentially charging customers twice to watch it. Robbing bastards! I’ll be illegally streaming it. Encourage everyone else to, so they get the message! @btsportufc #UFC280 #BTSPORT

  • hagank_hagan kim Hagan (@hagank_hagan) reported

    @bt_uk hi I am trying to help a neighbour with an issue with there phone line. As they can't use there house phone. I am having to to do as if I'm the one with the fault as they can't make out going calls. They are vulnerable so need help asap

  • MikeFFox Michael Fox (@MikeFFox) reported

    @bt_uk Hi, my HD sports channels are having issues. The picture is distorted and choppy. Non-HD Sky Sports working fine. Any idea what I can do to fix?

  • SamuelsW12 SamuelsW (@SamuelsW12) reported

    @btbusinesscare I have been in contact for over 7 months and still nobody can help. Plus you won’t provide a deadlock letter due to offering a resolution to our original complaint (but paying charges you promised would not be charged is not a resolution just us doing what you want!)

  • lauramcgauley_ Laura (@lauramcgauley_) reported

    @bt_uk please can you advise on the cause of the outage in FY6 with no estimated time for repair?

  • laura_hughes25 Laura Hughes (@laura_hughes25) reported

    Sunday night and @virginmedia is down in SE3 for the third Sunday in a row. Absolutely ridiculous we'll be moving to @bt_uk and cancelling our Virgin contract this week.

  • inthecloset Kemmmy ✨ (@inthecloset) reported

    1/@bt_uk Id like to know why Etc your latest ideating hub for better customer care has yet to ensure all staff are properly trained? As a person who has recently joined BT, I'm STILL awaiting installation. Id like to point out that it does not bode well for BT to have sold me a

  • cornish_tors Tors (@cornish_tors) reported

    @IamAustinHealey @btsport I’ve long been involved with youth rugby and seen many talented payers who could never afford to go to uni drop out, and would never accept a hardship fund either