BT (British Telecom) outages and service status in Pontarddulais, Wales
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- BT (British Telecom) generated 0 outage signals in the last 24 hours around Pontarddulais, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontarddulais, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Neath, Carmarthen, Llanelli, and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 14 days ago |
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Internet | 17 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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gaz downey ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@downeyg12) reported from Swansea, Wales@LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!
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Sonny Jim (@johneds53) reported from Carmarthenshire, Wales@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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Claire ๐๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@smithymanderz) reported from Pontyberem, Wales@bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess
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Steven (@steveirv39) reported from Dyffryn Clydach, WalesAnyone elseโs sound not working on the spurs game @btsport sort it out for **** sake mun
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James Butler (@mrjpbutler) reported from Dunvant, Waleshave watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
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Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales@bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub
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Wayne Cater (@waynecater1) reported from Ammanford, Wales@btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And itโs all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. Itโs Ongoing months now! Missed so much sport Iโve paid for.
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Helen Roberts ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@Babyeh66) reported from Swansea, Wales@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TVโs app list, thank you.
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Sian โขโข [Superman] โขโข โค๏ธ[Batman] โขโข๐ค๐ป (@SianRhian) reported from Swansea, Wales@bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I donโt think he did tbh. I just want to know if he has.
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Tony Sharpe ๐บ๐ค๐ฆข๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ค๐ป (@CelticWarrior_3) reported from Swansea, Wales@iwanwroberts Yeah ๐ฏ very poor from @btsportfootball @btsport
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Paul Potts (@paulpottsmusic) reported from Aberavon, Wales@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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catherine lewis (@CathLew13) reported from Llanelli, Wales@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!๐
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Paul Owen (@Paulowen300Paul) reported from Cwmafan, Wales@btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!
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๐น๐๐๐๐๐๐ ๐ท๐๐๐๐๐๐ (@jessicaharries) reported from Llanelli, Wales@bt_uk Hi ๐ we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand youโre very busy as
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jasey (@llangyjack) reported from Llangyfelach, Wales@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
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Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales@bt_uk so just Iโm settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now Iโm in a guaranteed 100mb do it they pay me ยฃ60 per day. Funny when I do a speed test itโs ok, but the whole house is Internet down!
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Kieran (@kiebenson) reported from Swansea, Wales@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
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Andy Jones (@andyj7) reported from Skewen, Wales@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
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FreshBites Ammanford (@Freshbites_) reported from Ammanford, WalesAnyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk
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Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales@bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Canโt even open app. But I still guess you say all ok
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael E (@Michael35427696) reported@bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!
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Aaron Law (@AaronLaw92) reported@bt_uk hello my account is completely broken, still cannot login - says access denied!
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Rod Robson (@rodrrobson) reported@bt_uk the hub is on orange. Can't report the fault as page not working
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Ellma Cearuilin Franciscan๐๏ธ (@CCearuilin) reportedRecommendations required for broadband. Currently with @bt_uk but their customer service is crap. Do any of them provide a decent service for a reasonable price? #bt
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RaeRubyRae (@RaeRubyRaeK) reported@MartinSLewis Shame they donโt kick @bt_uk in the nuts just as hard, theyโre vile & have been getting away with crap for far too long!
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Brad Hobson ๐บ๐ฆ (@alfordbrad) reported@bt_uk over the last 5 days having "Sorry, we can't get your account details at the moment" from both app & web. DM you and am auto directed to using the app, that I canโt log into because of the issue mentioned ๐ก
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Simon Mitchell (@SimonMitch1956) reported@bt_uk @herbie963 Call them and chat online is a joke. I put a complaint in and theyโve just dismissed it out of hand and closed the case without even talking to me !
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Wendy Holden (@wendholden) reportedThree days without phones or the internet after a tree fell and not one word to anyone in our Suffolk village from @bt_uk. The tree was removed today but no one came to fix the line so another day in the dark. Shame on you.
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Marc Dyson ๐๐๐ (@markymarc1973) reported@bt_uk Tremendous work @bt_uk not only have I contacted you on here (and you havenโt even replied or DMโd to my reply), but I also emailed you and got nothing back. So, phone call, twitter feed and email and no comeback from you guys other than to call again. Awful. Goodbye in Oct.
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Elton Murphy (@eltonmurphy) reportedHey, @btbusinesscare , our Business Broadband has been down all morning. Please check your DMs. Your website has been no help at all, sadly.