BT (British Telecom) outages and service status in Pontarddulais, Wales

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontarddulais, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Neath, Carmarthen, Llanelli, Swansea, and Port Talbot.

City	Problem Type	Report Time
Neath	Phone	2 days ago
Neath	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

• 
  Rachel Roberts (@rachrob1987) reported 46 seconds ago from Swansea, Wales

  @btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬

• 
  Laurence Carpanini (@lcarpanini) reported 2 minutes ago from Reynoldston, Wales

  @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

• 
  Paul Potts (@paulpottsmusic) reported 4 minutes ago from Aberavon, Wales

  @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 7 minutes ago from Ammanford, Wales

  @bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!

• 
  les (@rapcolumbo) reported 8 minutes ago from Llanelli, Wales

  @MikeBubbins @btsport Ah right. Never had a BT box.

• 
  Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported 14 minutes ago from Swansea, Wales

  @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

• 
  David Taylor (@Davetails) reported 16 minutes ago from Aberavon, Wales

  @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

• 
  PAUL REES (@PAULREES10) reported 16 minutes ago from Pontarddulais, Wales

  @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

• 
  Marc Teesdale (@Marct009) reported 17 minutes ago from Swansea, Wales

  @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

• 
  stuart davies (@stuartd32) reported 21 minutes ago from Pen-y-groes, Wales

  @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

• 
  🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿Dan🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@Dbendle1988) reported 23 minutes ago from Swansea, Wales

  @bt_uk... I find it funny that I can't get internet out my back garden.. But a house few doors down can pick it up in their house? Of course I don't let them use it... Just find it funny..

• 
  mike noonan (@noonanwales) reported 25 minutes ago from Port Talbot, Wales

  @btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor

• 
  Andy Jones (@andyj7) reported 31 minutes ago from Skewen, Wales

  @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

• 
  Daniel rees (@Racingdanny8) reported 32 minutes ago from Cwmafan, Wales

  My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

• 
  Steven (@steveirv39) reported 33 minutes ago from Dyffryn Clydach, Wales

  Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun

• 
  𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported 39 minutes ago from Llanelli, Wales

  @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 41 minutes ago from Ammanford, Wales

  @bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok

• 
  James Butler (@mrjpbutler) reported 47 minutes ago from Dunvant, Wales

  have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

• 
  Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported 53 minutes ago from Pontyberem, Wales

  @bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.

• 
  Paul Owen (@Paulowen300Paul) reported 58 minutes ago from Cwmafan, Wales

  @btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Pauline Nelson (@DrP_Manc) reported 7 minutes ago

  @bt_uk What are you going to do for my elderly relative for the 8 weeks I have to wait? With no phone line. Appallingly bad service @bt_uk.

• 
  Sharon&Mark (@sharon_railton) reported 11 minutes ago

  @bt_uk I got a call from Chris just after 8pm,basically everyone I spoke with at BT said it wasn’t their problem and that you outsource all your work to open reach,so take it up with them! I pay BT for a service and youre happy to leave vulnerable people without a phone line.Disgusting

• 
  thisissaffers (@ThisisSaffers) reported 11 minutes ago

  @bt_uk when should I expect a call back with regards to a complaint I have raised? I have been extremely unimpressed with your customer service.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 15 minutes ago

  @IQuitMuskspace @bt_uk I dont know why @Ofcom allow them to repeatedly get away with such bad service. I hope you get sorted soon.

• 
  Shoshanah Cohen (@sc2987) reported 16 minutes ago

  @bt_uk And if she were going to switch mobile providers, it would be to Giffgaff, as we're all with them. Not you. You should never be pushing extra services on people moving to a social tariff (or anyone, but especially those likely to be vulnerable).

• 
  Katy Nicholls (@Its_Baby_K) reported 16 minutes ago

  @bt_uk my business Wi-Fi is down and the only person who is authorised to talk to you (my manager) is away indefinitely. We need Wi-Fi to function please help.

• 
  Aaron Law (@AaronLaw92) reported 17 minutes ago

  @bt_uk hello my account is completely broken, still cannot login - says access denied!

• 
  Dean (@thekaratesuit) reported 21 minutes ago

  @ofcom you need a word with @BTCare … they mis-sold me a tariff on sep23 and have hung up, lied to me, misled me and just been outright wastes of ***** with me every time i try to fix it - literally impossible to fix their errors… BT = big tossers

• 
  Bilal Ahmed (@Bilalahmadjj) reported 22 minutes ago

  @bt_uk Took Vikram 1 hour on a Web Chat for disconnection ..... Web Chat is supposed to work quicker.... Very poor service! I am very happy to leave BT Broadband.. I first ordered disconnection on 29th May but BT has no record of it. Anyway .. I am still not done yet the dude is still doing something in the background.. 1 hour!!!!! 🤯🤯🤯🤯Still no confirmation.. @BTGroup

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 22 minutes ago

  I think that unless you get through to the Cheif Excutive office @BT_uk you waste your time it’s full of people that don’t listen or want to help My contract is up shortly and I’m looking forward to moving to a company with proper customer service, where you get treated properly