BT (British Telecom) Outage Report in Pontarddulais, City and County of Swansea, Wales

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Pontarddulais, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Llanelli, Swansea, and Carmarthen.

City	Problem Type	Report Time
Llanelli	Internet	6 hours ago
Swansea	Phone	21 days ago
Carmarthen	E-mail	1 month ago
Swansea	Internet	3 months ago
Neath	Internet	3 months ago
Llanelli	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

• 
  Kieran (@kiebenson) reported 54 seconds ago from Swansea, Wales

  @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

• 
  Will Jones (@WillJones15) reported 2 minutes ago from Swansea, Wales

  @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

• 
  catherine lewis (@CathLew13) reported 17 minutes ago from Llanelli, Wales

  @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

• 
  mike noonan (@noonanwales) reported 21 minutes ago from Port Talbot, Wales

  @btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor

• 
  Leanne Richards (@leannemrichards) reported 21 minutes ago from Bishopston, Wales

  @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

• 
  Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported 26 minutes ago from Swansea, Wales

  @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 28 minutes ago from Ammanford, Wales

  @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

• 
  Paul Potts (@paulpottsmusic) reported 32 minutes ago from Aberavon, Wales

  @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

• 
  𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported 32 minutes ago from Llanelli, Wales

  @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

• 
  David Taylor (@Davetails) reported 33 minutes ago from Aberavon, Wales

  @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

• 
  Paul Potts (@paulpottsmusic) reported 34 minutes ago from Aberavon, Wales

  @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

• 
  Laurence Carpanini (@lcarpanini) reported 34 minutes ago from Reynoldston, Wales

  @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

• 
  Sonny Jim (@johneds53) reported 35 minutes ago from Carmarthenshire, Wales

  @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

• 
  PAUL REES (@PAULREES10) reported 36 minutes ago from Pontarddulais, Wales

  @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 38 minutes ago from Ammanford, Wales

  Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

• 
  Daniel rees (@Racingdanny8) reported 39 minutes ago from Cwmafan, Wales

  My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

• 
  James Butler (@mrjpbutler) reported 46 minutes ago from Dunvant, Wales

  have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

• 
  stuart davies (@stuartd32) reported 52 minutes ago from Pen-y-groes, Wales

  @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

• 
  Gareth (@welshgje) reported 56 minutes ago from Gwaun-Cae-Gurwen, Wales

  Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

• 
  Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported 59 minutes ago from Swansea, Wales

  @iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Glenys Taylour (@GlenysTaylour1) reported 1 minute ago

  @Bleddyn25598275 @bt_uk We've had calls like that too. As our internet provider is not BT, I just say," oh, another hoax call!" and hang up.

• 
  lewis (@lewiwillenhall) reported 3 minutes ago

  So it takes @bt_uk two and half weeks to set up my home move to then be texted on the day of line going live to that there’s an issue and to call them! 20 minutes already this morning wasted. Disgusting service

• 
  Joseph Roe (@Joe_Roe1987) reported 3 minutes ago

  @bt_uk @O2 @giffgaff lost broadband connection and mobile network on mine & partners devices. Any help?

• 
  Red Devils (@RedDevilUTD2) reported 4 minutes ago

  @btsport Can we have a damn explanation at least as to why you are advertising and showing that NHL is on right now but it's 5 min documentaries instead! This is rediculous

• 
  J - 💙 (@JDaBuddah) reported 5 minutes ago

  @PimlicoSteve @bt_uk I'm in the same area, mines down too.

• 
  Browse Hosking (@Browssieboy) reported 5 minutes ago

  @bt_uk Don’t have it mine crashes the same time 3 times a day and they haven’t sorted it yet there after sales is the biggest load of crap you’ve ever seen so stay away guys

• 
  savage&sweet (@jassymane) reported 9 minutes ago

  @bt_uk yoo my broadband has gone down i’m in south london it’s been terrible and i have client meetings in the morning can you rectify this now and give me at least two months refund, this need to be sorted asap!

• 
  ❈ 💜 ᴅᴏᴛᴛɪᴇ ᴘᴇᴛɪᴛᴇ 💜 ❈ - ʟɪᴛᴛʟᴇ ᴘᴜɴᴋ ʙʀᴀᴛ (@dottiepetitexo) reported 10 minutes ago

  So, now I'm lay here on three hours sleep with a raging headache waiting for updates from the hospital because I at least have a working phone line (hey @bt_uk - get your bloody act together and fix my parents damn line like you said you had yesterday)

• 
  lewis (@lewiwillenhall) reported 10 minutes ago

  30 minutes and no answer. Absolutely disgusting service and nobody seems to care. Spent over 8 hours on the phone to @bt_uk in the last two weeks and can’t even call me back.

• 
  Olivia Herbert (@renoir79) reported 11 minutes ago

  @bt_uk our broadband has not been working for 2 days, we have been given several deadlines when we will be back online but they have passed. When will our issue be resolved, this is ridiculous.