BT (British Telecom) outages and service status in Pontarddulais, Wales

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontarddulais, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Llanelli, Swansea, and Carmarthen.

City	Problem Type	Report Time
Llanelli	Internet	4 days ago
Swansea	Phone	25 days ago
Carmarthen	E-mail	1 month ago
Swansea	Internet	3 months ago
Neath	Internet	4 months ago
Llanelli	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

• 
  Daniel rees (@Racingdanny8) reported 53 seconds ago from Cwmafan, Wales

  My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

• 
  Paul Potts (@paulpottsmusic) reported 12 minutes ago from Aberavon, Wales

  @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

• 
  David Taylor (@Davetails) reported 12 minutes ago from Aberavon, Wales

  @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

• 
  gaz downey 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@downeyg12) reported 13 minutes ago from Swansea, Wales

  @LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 16 minutes ago from Ammanford, Wales

  @bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok

• 
  Sonny Jim (@johneds53) reported 18 minutes ago from Carmarthenshire, Wales

  @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

• 
  Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported 18 minutes ago from Swansea, Wales

  @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

• 
  Steven (@steveirv39) reported 32 minutes ago from Dyffryn Clydach, Wales

  Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun

• 
  Leanne Richards (@leannemrichards) reported 35 minutes ago from Bishopston, Wales

  @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

• 
  James Butler (@mrjpbutler) reported 36 minutes ago from Dunvant, Wales

  have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

• 
  Gareth (@welshgje) reported 38 minutes ago from Gwaun-Cae-Gurwen, Wales

  Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

• 
  𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported 39 minutes ago from Llanelli, Wales

  @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

• 
  stuart davies (@stuartd32) reported 41 minutes ago from Pen-y-groes, Wales

  @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

• 
  Paul Potts (@paulpottsmusic) reported 46 minutes ago from Aberavon, Wales

  @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 46 minutes ago from Ammanford, Wales

  Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

• 
  Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported 51 minutes ago from Swansea, Wales

  @iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport

• 
  Wayne Cater (@waynecater1) reported 53 minutes ago from Ammanford, Wales

  @btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 54 minutes ago from Ammanford, Wales

  @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

• 
  mike noonan (@noonanwales) reported 57 minutes ago from Port Talbot, Wales

  @btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 59 minutes ago from Ammanford, Wales

  @bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pauline Long 💙 (@PaulineLong2020) reported 1 minute ago

  @bt_uk No my daughter still not sorted. Very difficult to get through to customer service. They did promise to refund overpayment but took out the £60 the next month. Next time she got through they cut her off.

• 
  pinkblondebonce ❤ (@blondebonce) reported 5 minutes ago

  @bt_uk Well it would have been extremely helpful if BT had bothered to tell me that. I had to speak to at least 2 people to get it arranged neither of whom mentioned this. Appalling service, still took my money. I was very clear why it was needed.

• 
  Lorna Williams (@lornawilliams81) reported 9 minutes ago

  @bt_uk The link to the deal of the day on your website seems to be broken. A flight simulator game isn’t quite the same as Apple TV… 🧐

• 
  The Riders Rapport (@RidersRapport) reported 17 minutes ago

  Come on @btsport I series linked MotoGP to watch the MotoGP races the box has recorded every session except the MotoGP race. Rossi's last race and the stupid box fails to record. Why do I pay for this.

• 
  Richard Lawrence (@billowl) reported 18 minutes ago

  Just had a shocking customer service experience with @skytv. Only wanted to add @btsport to the TV package for my mother and the rude and hateful individual on the phone is making me concern cancelling the whole service.

• 
  Josh Middleton (@JoshMid67542799) reported 21 minutes ago

  @bt_uk hi, I have an an engineer booked for tomorrow for a broadband problem. I would like to add a note to the appointment, about gaining access to the property. Can you please advise how to do this? Thanks.

• 
  Walker 🕷🔥💪🏻🌹 🏳️‍🌈 (@littlemoonfish) reported 22 minutes ago

  @bt_uk Nope hybrid connect flashed green for a long time but the central circle went back to solid white. Though still got 3 solid blue bars on it. The actual smart hub 2 works fine Mybt app still says no signal when the hybrid signal is tested

• 
  Chris Cole (@IChrisCole) reported 24 minutes ago

  @bt_uk internet down! All trouble shooters tried! No work around is there any know issues ???

• 
  Conrad Braam🤖 (@zaphodikus) reported 27 minutes ago

  @christovskia @bt_uk Last time I had to get help from BT the operator was a nice lady from South Africa, it was a calming effect hearing a familiar accent. She booked a visit and a tech fixed a long running issue few days later. Have often spent 40 minutes on phone to troubleshoot issues. BT rocks.

• 
  CHRIS BURTON (@SURFERDUDEBURT) reported 28 minutes ago

  @bt_uk Respect your decisions, but when it comes to customer follow ups you are always silent .