1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. BT (British Telecom)
  6. โฏ
  7. Pontarddulais
BT (British Telecom)

BT (British Telecom) outages and service status in Pontarddulais, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Pontarddulais, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pontarddulais, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Neath, Carmarthen, Llanelli, and Swansea.

CityProblem TypeReport Time
Neath Phone 19 days ago
Neath Internet 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • lcarpanini
    Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

  • paulpottsmusic
    Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • smithymanderz
    Claire ๐Ÿ’™๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.

  • andyj7
    Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • Davetails
    David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • CelticWarrior_3
    Tony Sharpe ๐Ÿบ๐ŸŽค๐Ÿฆข๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿค˜๐Ÿป (@CelticWarrior_3) reported from Swansea, Wales

    @iwanwroberts Yeah ๐Ÿ’ฏ very poor from @btsportfootball @btsport

  • Andrew_Lewis_11
    Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk youโ€™re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • Dbendle1988
    ๐Ÿฆข๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟDan๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿฆข (@Dbendle1988) reported from Swansea, Wales

    @bt_uk getting really ****** off with the service from you guys!! Had 3 tv boxes of you!! All lasted a few months before suddenly faulty! Another way of trying to get me on a more expensive package! Thinking of going to @skytv

  • stuartd32
    stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why Iโ€™m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • johneds53
    Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • rachrob1987
    Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport sort the sound out on bt box office. Didnโ€™t have this issue when it was on by sport ๐Ÿคฌ

  • SianRhian
    Sian โ€ขโ€ข [Superman] โ€ขโ€ข โค๏ธ[Batman] โ€ขโ€ข๐Ÿค˜๐Ÿป (@SianRhian) reported from Swansea, Wales

    @bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I donโ€™t think he did tbh. I just want to know if he has.

  • jessicaharries
    ๐™น๐šŽ๐šœ๐šœ๐š’๐šŒ๐šŠ ๐™ท๐šŠ๐š›๐š›๐š’๐šŽ๐šœ (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi ๐Ÿ˜Š we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand youโ€™re very busy as

  • Freshbites_
    FreshBites Ammanford (@Freshbites_) reported from Ammanford, Wales

    Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk

  • leannemrichards
    Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

  • MadocLeonard
    Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed ยฃ600. Mum pays monthly by direct debit, never more than ยฃ23!

  • CathLew13
    catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!๐Ÿ˜‚

  • jamietomx
    Jamie Thomas (@jamietomx) reported from Swansea, Wales

    @Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone

  • Babyeh66
    Helen Roberts ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TVโ€™s app list, thank you.

  • mrjpbutler
    James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Pierssy
    Pierssy ๐Ÿ’™ (@Pierssy) reported

    @bt_uk unbelievably terrible customer services, the people I have eventually spoken to have been good, but the automated system is crap as is the 'my BT' when you have a problem. Engineer appointment show 2 different days on different pages, so frustrating!

  • ManiacSpaniel
    Kate (@ManiacSpaniel) reported

    @bt_uk hi my btinternet address has stopped working. I canโ€™t get into it. It told me to call 0800800150 but I donโ€™t have a BT number so I canโ€™t get through the menus. How can I fix this?

  • weblivz
    steven ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿ‡จ๐Ÿ‡ฑ๐Ÿ‡ฎ๐Ÿ‡ช (@weblivz) reported

    @bt_uk When I click the Scan for Broadband Problems the purple circle still goes on forever, so I canโ€™t get past that screen. Everything still down.

  • Sp72298066
    Stacey paul (@Sp72298066) reported

    @DandG_Global because of you I'm now in arrears with @bt_uk who are charging me 53.99 an month for board band and BT tv box we never plugged in....@GMB start looking at what you have 2 large organisation hit me twice in a month.....im fuming

  • ChrisCharlesD1
    Chris Dawson (@ChrisCharlesD1) reported

    @bt_uk @WeAreOpenreach Hi BT and Openreach. how do i raise a complain. BT broadband customer multiple people on our estate, just had Openreach yet again 2 hours ago out to street to say no fault, to have internet off again., Its clear they are not fixing the faul this is not the

  • _erikacx
    erika x (@_erikacx) reported

    @weblivz @bt_uk Got the exact same problem now

  • rodrrobson
    Rod Robson (@rodrrobson) reported

    @bt_uk On line service wasn't very good I disconnected overnight. When I woke up I plugged it back. It's now returned to blue. All good thanks.

  • clark1919acaw
    On-On-On (@clark1919acaw) reported

    @bt_uk Hi - sorry, I mean the internet connection has been down all day, so we have been cash only in our store all day .. hopefully it back in tomorrow

  • sc2987
    Shoshanah Cohen (@sc2987) reported

    @bt_uk Don't imply she's just changed her mind. Your staff deliberately bamboozle people. They are told to. Consider this a complaint, and send her a copy of the audio recording (I know you can't send it to me without her permission, but believe me, I will be listening to it).

  • DanielFactor79
    Daniel Factor (@DanielFactor79) reported

    @DavidPi74336203 @bt_uk Refuse to pay. If they send balifts round tell them to **** off