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BT (British Telecom)

BT (British Telecom) outages and service status in Pontarddulais, Wales

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  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Pontarddulais, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Pontarddulais, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Neath.

Community Discussion

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BT (British Telecom) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • paulpottsmusic
    Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • Racingdanny8
    Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • downeyg12
    gaz downey 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@downeyg12) reported from Swansea, Wales

    @LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!

  • kiebenson
    Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • smithymanderz
    Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.

  • Andrew_Lewis_11
    Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • rachrob1987
    Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬

  • Andrew_Lewis_11
    Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

  • andyj7
    Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • waynecater1
    Wayne Cater (@waynecater1) reported from Ammanford, Wales

    @btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.

  • leannemrichards
    Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

  • SianRhian
    Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.

  • rachrob1987
    Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

  • CathLew13
    catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • Dbendle1988
    🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿Dan🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@Dbendle1988) reported from Swansea, Wales

    @bt_uk getting really ****** off with the service from you guys!! Had 3 tv boxes of you!! All lasted a few months before suddenly faulty! Another way of trying to get me on a more expensive package! Thinking of going to @skytv

  • Paulowen300Paul
    Paul Owen (@Paulowen300Paul) reported from Cwmafan, Wales

    @btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!

  • Dbendle1988
    🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿Dan🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@Dbendle1988) reported from Swansea, Wales

    @bt_uk... I find it funny that I can't get internet out my back garden.. But a house few doors down can pick it up in their house? Of course I don't let them use it... Just find it funny..

  • welshgje
    Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • Andrew_Lewis_11
    Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok

  • stuartd32
    stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ladyemmaclarke
    Emma Clarke (@ladyemmaclarke) reported

    @BT @BTcare I have been 9 days without broadband. 90 minute waits every day to speak to guides. 1 openreach appointment. Broadband went down 10 minutes after he left. New appointment made and then cancelled not by me. . I have never experienced a service as bad.

  • thesewingcroft
    Zoe Roberts (@thesewingcroft) reported

    @bt_uk any chance someone can tell me how to remove mobile accounts from my plan? Absolute NIGHTMARE. Forcing me to pay for something I can’t even CANCEL!!! Reporting to authorities

  • robertd1981
    Robert Drummond (@robertd1981) reported

    Usual poor service from @btmailhelpdesk 87 yr old M-i-L left without help getting her ipad connected to internet using modem. Obviously can't be bothered to spend the extra few minutes to help out a customer. @bt_uk

  • derbydunk
    Dunc (@derbydunk) reported

    @bt_uk Hello. We got an email to say digital voice starts 20/7/26. It said we'd receive a code which we've never had and said an engineer would visit for switchover. Today we've received a new smart hub and phone. Is an engineer coming? Do we need a code? We're confused 🙃

  • camawds
    CharlieM (@camawds) reported

    @leonburton @btbusinesscare BT are an abomination. I will never use them again. Horrible company using sharp practice in every area. There are plenty of decent local telecoms specialists that are small and user friendly.

  • TheWizYouTube
    The Wiz (@TheWizYouTube) reported

    @MadMonkeyGroup Crappy BT INTERNET!! @bt_uk full fibre is worse than the previous cheaper package we were on! £48.99 for nothing!! Called them, still bad... Probably best to look elsewhere where and cancel BT soon as possible!!

  • _JoshDenham
    Josh (@_JoshDenham) reported

    @bt_uk So the service is down according to the website, but nothing anywhere before logging into my account, or yourselves here, acknowledged that beforehand. When can I expect my access to the broadband to be back?

  • Dustfuch1
    Dustfuch (@Dustfuch1) reported

    @bt_uk please tell your call handlers to stop the hard sell once youve asked to leave. 4 times i had to tell them to stop trying to sell me things, and they still kept me on hold and transferred me to a "manager" to let me cancel. Frustrating isnt strong enough

  • keithdsmall
    Keith Small (@keithdsmall) reported

    @uniteandserve @bt_uk @Ofcom Just get Starlink, and reduce your blood pressure. I know it’s frustrating to have to go to a foreign provider to get decent internet, but it’s been the best internet service I’ve ever had. Recommend the rental service. It’s zero risk. Just cancel if it doesn’t work for you.

  • iMcKenzied
    (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported

    @bt_uk I had a long conversation with @bt_uk the other day. I was told to wait til the new residents have taken over on the 28th after which I’ll receive a final bill. Why are you charging twice for this service for 7 months. I’m astounded it’s even legal. And why take payment before?