Is BT (British Telecom) having an outage in Pontarddulais, City and County of Swansea, Wales?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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BT (British Telecom) in Pontarddulais, City and County of Swansea, Wales problems in the last 24 hours

BT (British Telecom) Outage Chart in Pontarddulais, City and County of Swansea, Wales

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet (57.35%)
  • Phone (21.57%)
  • E-mail (9.56%)
  • Wi-fi (4.90%)
  • Total Blackout (3.68%)
  • TV (2.94%)

BT (British Telecom) Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent outage reports and issues originated from Swansea, Trostre, Llanelli, Pontardawe, Neath, Skewen, Carmarthenshire, and Morriston.

BT (British Telecom) in Pontarddulais, City and County of Swansea, Wales Comments

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BT (British Telecom) Issues Reports Near Pontarddulais, City and County of Swansea, Wales

Latest outage, problems and issue reports in Pontarddulais, City and County of Swansea, Wales and nearby locations:
  • Stompe180
    Rob Julian (@Stompe180) reported from Carmarthenshire, Wales

    @BTCare why do i have to logon to every bt openzone service #crazy

  • StazieMai
    Stacie-Mai (@StazieMai) reported from Swansea, Wales

    @BTCare My Internet has been cut off at 3AM!! When There is ongoing problems with my bills still, as a new customer I am not happy with this and the 24/7 support says you are closed and I have to ring tomorrow, Thanks a lot #angry #upset #customer #complaint

  • GavinBinding
    Gavin Binding (@GavinBinding) reported from Swansea, Wales

    @BTCare Yep. Down again. Have tried resetting router. Problems persist.

  • GavinBinding
    Gavin Binding (@GavinBinding) reported from Swansea, Wales

    @BTCare No issues listed... 4 times now. Sometimes it’s down for 10mins. Other times 2/3 mins

  • GavinBinding
    Gavin Binding (@GavinBinding) reported from Swansea, Wales

    @BTCare SA1 7FS broadband down for 3rd time today

  • olrodlegacy
    Oliver Roderick (@olrodlegacy) reported from Llanelli, Wales

    @BTCare Light is on blue now, but it’s still painfully slow. No reason to be, when it’s been fast in the past.

  • olrodlegacy
    Oliver Roderick (@olrodlegacy) reported from Llanelli, Wales

    @BTCare Broadband has been terrible last few days. Only using one device, and horrendous lag in gaming. This a month after my bill goes from 25pm to 43. Why would I commit to an 18 month contract for this?

  • Stmorgan27
    Steven M (@Stmorgan27) reported from Morriston, Wales

    Can’t wait to cancel my @SkySports and sign up to @btsport Far better pundits on there, I can’t listen to these clowns anymore. If I was you @GNev2 get in with BT mate

  • Christian2178
    Christian Patterson (@Christian2178) reported from Pontardawe, Wales

    @BTCare That has been fixed! What I’m saying is that since it has been fixed we are having trouble with buffering and signal strength

  • Christian2178
    Christian Patterson (@Christian2178) reported from Pontardawe, Wales

    @BTCare Look...basically we lost phone reception after engineers work on the local junction box...a man came out and fixed it but since fixing that problem we are now experiencing buffering which has never happened before and the signal strength has dropped considerably...that is what I

  • tammytastic69
    The Timelush (@tammytastic69) reported from Trostre, Wales

    @btsport can’t believe how poor your web player is today

  • LiahEvanss
    Liah (@LiahEvanss) reported from Trostre, Wales

    @BTCare And when my services have been down for five days. It is the exchange where the problem is at. It’s not hard to send someone out to have a quick look at it like they were supposed to yesterday by 6pm which was another lie spouted

  • LiahEvanss
    Liah (@LiahEvanss) reported from Trostre, Wales

    @BTCare I got told yesterday that it would be free of charge. REGARDLESS you’ve made a false promise and haven’t stuck by your word. Please don’t expect me to pay a final bill when you can’t be bothered to send someone out free of charge to resolve a loyal customers problem

  • LiahEvanss
    Liah (@LiahEvanss) reported from Llanelli, Wales

    @BTCare Regardless no one seems to want to sort the problem out without trying to charge me £130 for an engineer to come out when it’s been working fine up until I cancelled. And you took my £60 out fine on Friday and when I alerted you to my cancellation, the problems started.

  • olrodlegacy
    Oliver Roderick (@olrodlegacy) reported from Llanelli, Wales

    Great work by @BTCare - first told there was a fault in my area, then called up to see if it was fixed only to be told there was no such fault and no notes were made on my call. Then called today after more issues - it works then doesn’t, so it’s not my end... (1/2)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • jennys279
    Jenny (@jennys279) reported

    @BTCare I cancelled my email with you b4 you put price up however have had notification of money owed I can’t use other methods of communication as I don’t have any other products therefor don’t have an account number I have previously spoke to 2 overseas agents to cancel

  • BTCustomerBot
    BTCustomerBot (@BTCustomerBot) reported

    Hey @BTCare why is my internet speed 36Mb/s down \ 17Mb/s up when I pay for 64Mb/s down \ 20Mb/s up in Doncaster? #bt #btbroadband #speedtest

  • OssettMike
    Mike Ramsden (@OssettMike) reported

    @BrianDrian @BTCare Would you believe a complaint was logged almost three months ago; nothing has happened with it other than a letter about a month ago apologising for the length of time dealing with it!

  • BrianDrian
    Nick Tordoff (@BrianDrian) reported

    @OssettMike @BTCare I had the same thing when I tweeted but they seemed to get bored. Give them 24 hours and then log a complaint if it isn't sorted.

  • WendyWorker
    WendyO'Banton (@WendyWorker) reported

    @BTCare BT DontCare - so another day of broken promise. Stayed in awaiting a call which would happen before 9pm. Nothing. 2 day wasted for something which should be simple. What does a customer have to do to get help.

  • BrianDrian
    Nick Tordoff (@BrianDrian) reported

    @OssettMike @BTCare Just seen this via a round about route. Have you tried logging a formal complaint on the web site. You get a complaint number and then you can keep escalating. Don't do it on the phone because they will close it without your permission

  • YouGotPogbad
    YouGotPogbad (@YouGotPogbad) reported

    @BTSportBoxing @btsport I didnt win. I had to listen to your biased commentators. **** you all

  • lloydy3115
    Mike (@lloydy3115) reported

    @BTCare Yep spoke to Kevin today could not resolve the problem. Now the issue I have is I’m not about to take time off work for a fault at you end.

  • juliethomas994
    Julie Thomas (@juliethomas994) reported

    @BTCare Also not be been told I should never have been signed up for infinity2 as it is impossible to get that speed on my line

  • Rugbystud1
    Micky Norman (@Rugbystud1) reported

    @jwjcraig @BTSportBoxing @btsport Agreed. They are bad enough on Sky, this was a joke.