BT (British Telecom) outages and service status in Pontarddulais, Wales

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontarddulais, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Port Talbot, and Llanelli.

City	Problem Type	Report Time
Port Talbot	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

• 
  catherine lewis (@CathLew13) reported 17 seconds ago from Llanelli, Wales

  @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

• 
  Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported 6 minutes ago from Swansea, Wales

  @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

• 
  𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported 11 minutes ago from Llanelli, Wales

  @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

• 
  Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported 14 minutes ago from Pontyberem, Wales

  @bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.

• 
  Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported 18 minutes ago from Pontyberem, Wales

  @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

• 
  Gaynor Madoc Leonard (@MadocLeonard) reported 20 minutes ago from Carmarthenshire, Wales

  @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

• 
  Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported 22 minutes ago from Swansea, Wales

  @iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport

• 
  jasey (@llangyjack) reported 25 minutes ago from Llangyfelach, Wales

  @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

• 
  Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported 29 minutes ago from Swansea, Wales

  @bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.

• 
  Steven (@steveirv39) reported 32 minutes ago from Dyffryn Clydach, Wales

  Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun

• 
  gaz downey 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@downeyg12) reported 33 minutes ago from Swansea, Wales

  @LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!

• 
  Will Jones (@WillJones15) reported 34 minutes ago from Swansea, Wales

  @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

• 
  🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿Dan🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@Dbendle1988) reported 36 minutes ago from Swansea, Wales

  @bt_uk getting really ****** off with the service from you guys!! Had 3 tv boxes of you!! All lasted a few months before suddenly faulty! Another way of trying to get me on a more expensive package! Thinking of going to @skytv

• 
  🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿Dan🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@Dbendle1988) reported 41 minutes ago from Swansea, Wales

  @bt_uk... I find it funny that I can't get internet out my back garden.. But a house few doors down can pick it up in their house? Of course I don't let them use it... Just find it funny..

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 42 minutes ago from Ammanford, Wales

  @bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!

• 
  Leanne Richards (@leannemrichards) reported 45 minutes ago from Bishopston, Wales

  @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

• 
  Laurence Carpanini (@lcarpanini) reported 50 minutes ago from Reynoldston, Wales

  @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

• 
  stuart davies (@stuartd32) reported 53 minutes ago from Pen-y-groes, Wales

  @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 54 minutes ago from Ammanford, Wales

  @bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 56 minutes ago from Ammanford, Wales

  Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sad Banana (@SadBanana9999) reported 10 minutes ago

  @bt_uk @ah_potts What “cache what cookies”?? All other apps working just fine. I cant log in BT only. I have been trying for ages! You have sent a bill and I cant access it . Really terrible service😡😡

• 
  Amy Lou (@Lashes_N_Ink) reported 11 minutes ago

  @bt_uk why do your representatives feel it is ok to hang up on elderly customers? I’ve been helping my nan with internet, told 2 different stories, didn’t show up on installation date, then told can’t do it because of careline, £95 offer revoked. Disgusting behaviour!

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 13 minutes ago

  @bt_uk I've never set foot in Cyprus, I just used a free service on the internet that gives you free access to texts for random numbers all over the world. And it worked.

• 
  Kenta (@nemurikyosirou) reported 14 minutes ago

  Hello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is

• 
  Stockport871 (@stockport871) reported 16 minutes ago

  @bt_uk Been over 7 days since team manager Dan promised me a same day call back due to multiple huge errors on your part, any idea what’s happening?

• 
  Gary Banks (@Banksie_FB5) reported 17 minutes ago

  Stunningly inept service @bt_uk. 3 wks 2 install full fibre culminating in them saying my router’s incompatible & they’ll send a new1 promising arrival Mon. Mail just recd; it’ll arrive Weds & seems 2b the same as I have! Meanwhile I’m w/out internet & paying 4 the privilege.

• 
  Stockport871 (@stockport871) reported 18 minutes ago

  @bt_uk It’s linked to a vulnerability issue, reel feee to direct message me, the reason I can’t call is on the account.

• 
  Ann Merrigan (@MerriganAnn) reported 19 minutes ago

  @bt_uk @bt_uk I want to give a shout out to Andy in your cancellation dept. Very helpful and resolved both my issues. Was night and day compared to the guy I spoke to a week ago

• 
  Tracy Kydd (@injuredcyclist_) reported 21 minutes ago

  @bt_uk Have called them and they can't help me they keep saying to reset the router but fault is outside and I would like it fixed as bt broke it so please fix it

• 
  Philip Aggrey (@Felipe_Grey95) reported 26 minutes ago

  Hello @bt_uk and @skyuk your service really sucks. Why is it taking 30 mins to download ‘Prisoner’ when I have Halo 3 that I am paying loads of money for each month? You are pathetic 😡😡😡🤬🤬🤬