BT (British Telecom)

BT (British Telecom) Outage Report in Pontarddulais, City and County of Swansea, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pontarddulais, City and County of Swansea, Wales 01/29/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Swansea, Neath, Llanelli and Burry Port.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Internet
United KingdomNeath Internet
United KingdomLlanelli Internet
United KingdomBurry Port Internet
United KingdomSwansea Internet
United KingdomCarmarthen Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

  • downeyg12 gaz downey 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@downeyg12) reported from Swansea, Wales

    @LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • waynecater1 Wayne Cater (@waynecater1) reported from Ammanford, Wales

    @btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.

  • steveirv39 Steven (@steveirv39) reported from Dyffryn Clydach, Wales

    Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun

  • Paulowen300Paul Paul Owen (@Paulowen300Paul) reported from Cwmafan, Wales

    @btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!

  • noonanwales mike noonan (@noonanwales) reported from Port Talbot, Wales

    @btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • CelticWarrior_3 Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported from Swansea, Wales

    @iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gaming_trying trying gaming (@gaming_trying) reported

    @ManUnitedZone_ @btsport I love scholsy but there is a reason he flopped as a manger . Playing two defensive minded players wont help the team progress the ball and just like we have seen we still have problems with progressing the ball even against ormenia until martial came on

  • pastorichipi Newman Isaac (@pastorichipi) reported

    @VeljkoPopovic87 @ManUnitedZone_ @btsport The problem is not Antony, the problem is we have a bunch of players that don't open up to receive the ball... So when Antony draws two or three players to himself we need players around to receive the ball in space but non

  • Ae__Gon T.K.I.T.N (@Ae__Gon) reported

    @ManUnitedZone_ @btsport I love Paul Scholes a lot but he’s very stupid for saying a thing like this.

  • haychtee93 Hussain Tayyub (@haychtee93) reported

    @bt_uk But I’ve only got a monthly oas the resin I did that was so I could cancel it in app

  • FestusNolly Festus (@FestusNolly) reported

    @ManUnitedZone_ @btsport Exactly, that guy has been horrible to watch

  • YorksHillbilly William Hancock (@YorksHillbilly) reported from Sheffield, England

    @BTCare does BT Mobile (consumer) support eSIMs yet?

  • ChiocciMike Mike Chiocci 🏴‍☠️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹💛💙 ❤🤍 (@ChiocciMike) reported

    @bt_uk Could you provide their contact details please? With your hybrid packages, 4g is a backup. It would make sense to provide 4g with fttc as a backup when 4g is by far the fastest solution in a given area.

  • Heiskenchi k£n¢hi🥀🐝 (@Heiskenchi) reported

    @ManUnitedZone_ @btsport no wonder you were poor at your first coaching gig...who will create for the attackers then?

  • ChiocciMike Mike Chiocci 🏴‍☠️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹💛💙 ❤🤍 (@ChiocciMike) reported

    @bt_uk Hi, yes, the issue is due to old infrastructure, copper/tin wiring and has always been the case in this area. There's no chance of improved speeds and no dates for fttp, hence the request for a 4g solution instead, as this would offer 3 times the speed and could be done tomorrow.

  • duaneomac87 DuaneoMac (@duaneomac87) reported

    @danaldinho2 @ManUnitedZone_ @btsport Like with Olé, the ex-teammates don’t want to hit someone when they’re down. Not agreeing but i can understand why Keane, Scholes, Neville, Hargreaves, Ferdinand etc are slightly biased. Bias is ok, just as long as it doesn’t fool you