BT (British Telecom) outages and service status in Pontarddulais, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Pontarddulais, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Internet.
- E-mail (67%)
- Internet (33%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Pontarddulais, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Carmarthen, Llanelli, Swansea, and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Carmarthen
|
Internet | 12 days ago |
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BT (British Telecom) Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Marc Teesdale (@Marct009) reported from Swansea, Wales@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling
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jasey (@llangyjack) reported from Llangyfelach, Wales@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
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Will Jones (@WillJones15) reported from Swansea, Wales@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
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Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales@bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok
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🦢🏴Dan🏴🦢 (@Dbendle1988) reported from Swansea, Wales@bt_uk getting really ****** off with the service from you guys!! Had 3 tv boxes of you!! All lasted a few months before suddenly faulty! Another way of trying to get me on a more expensive package! Thinking of going to @skytv
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PAUL REES (@PAULREES10) reported from Pontarddulais, Wales@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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Wayne Cater (@waynecater1) reported from Ammanford, Wales@btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.
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Jamie Thomas (@jamietomx) reported from Swansea, Wales@Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone
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Sonny Jim (@johneds53) reported from Carmarthenshire, Wales@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales@bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!
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Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, WalesWell done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
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Rachel Roberts (@rachrob1987) reported from Swansea, Wales@btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬
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Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales@bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub
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gaz downey 🏴🏴 (@downeyg12) reported from Swansea, Wales@LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!
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Tony Sharpe 🍺🎤🦢🏴🤘🏻 (@CelticWarrior_3) reported from Swansea, Wales@iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport
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Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!
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Steven (@steveirv39) reported from Dyffryn Clydach, WalesAnyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun
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Paul Potts (@paulpottsmusic) reported from Aberavon, Wales@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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Rachel Roberts (@rachrob1987) reported from Swansea, Wales@btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales@bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Anne Optimi-City (@AnneMurawski) reported@btbusinesscare 2/2 Phoned you on 0800800156, held on, connected after 16 minutes. Told him the problem, no reply then line went dead. What else can I do ?
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Amanda Eastwood (@eastwap) reported@bt_uk Please read complaints: C10001233999-1 and C10002182447. Aswell, the apparent complaints officer, had not investigated the complaint. Just wanted it closed. Then to top of off, when I ask to cancel the service - I get an email to say they are sorry for my loss! Nobody died !!!!
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Mags (@mags_cav) reported@bt_uk engineers damaged lights in my garden. After contacting your claims people,and chasing 3 times, I’ve been told keoghs are ‘not entertaining’ my claim! The had NO BUSINESS being in my garden! Damage caused but it’s not your fault? Dismissive and condescending reply.
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Barbara Starkey (@brassbubs) reported@bt_uk when are you going to fix the BT app? For over a month now we have been unable to log on and access our account. Neither can we do it online. It's beyond a disgrace
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Tom Tolkien (@tomtolkien) reported@bt_uk There’s no broadband in TR7 and you’ve turned off chat support, phone support and SMS support (that’s all support and contact options) for the next 12 hours.
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Chris (Christina) (@GalanthusA) reported@scubashark45 @bt_uk Unless you are happy to be without access to emails for hours (like today) I wouldn't recommend the switch. BT used to be good and worth paying extra for but not now. Been trouble since their EE merger and the fibre roll out.
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🇬🇧 (@JakeTheScalper) reported@bt_uk my broadband is down AND your website is down so I can’t report an outage. Such poor service no wonder everyone is moving to alt nets
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grace hooper (@messalinahooper) reported@bt_uk what a shame , 2 weekends, 10 days of using your "service" and I've got yo watch about 4 hours tv, in total. Tried calling your helpline but it was a 90-minute wait
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Lynda Hull (@lyndannh) reported@bt_uk HELP please.
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Amanda Eastwood (@eastwap) reported@bt_uk As previously stated, I will never call BT again. Absolutely appalling services provided whenever I have called them.