BT (British Telecom) Outage Report in Pontarddulais, City and County of Swansea, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Carmarthen, Llanelli, Neath and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Carmarthen |
Phone | |
| Llanelli |
Internet | |
| Llanelli |
Internet | |
| Neath |
TV | |
| Neath |
Internet | |
| Neath |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Sonny Jim
(@johneds53) reported
from
Carmarthenshire, Wales
@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!
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Steven
(@steveirv39) reported
from
Dyffryn Clydach, Wales
Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun
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James Butler
(@mrjpbutler) reported
from
Dunvant, Wales
have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Tony Sharpe 🍺🎤🦢🏴🤘🏻
(@CelticWarrior_3) reported
from
Swansea, Wales
@iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport
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Paul Owen
(@Paulowen300Paul) reported
from
Cwmafan, Wales
@btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!
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Leanne Richards
(@leannemrichards) reported
from
Bishopston, Wales
@bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?
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mike noonan
(@noonanwales) reported
from
Port Talbot, Wales
@btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor
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gaz downey 🏴🏴
(@downeyg12) reported
from
Swansea, Wales
@LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
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Claire 💙🏴
(@smithymanderz) reported
from
Pontyberem, Wales
@bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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Claire 💙🏴
(@smithymanderz) reported
from
Pontyberem, Wales
@bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess
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Wayne Cater
(@waynecater1) reported
from
Ammanford, Wales
@btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Karl Franks
(@karlgs1200) reported
@77thomo @btsport Spot on comment. You’re as stupid as she is. Check your facts .
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Monkey Head
(@monkeyhead78) reported
@DannyRLUFC @77thomo @btsport When someone tweets this proves they have not been paying attention. When we point out other pundits for calling out poor opinions it doesnt get coverage.
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Ricardo
(@1dickdastardly) reported
@77thomo @btsport That’s the whole point David. She never actually said that or went out of her way following the furore to quantify what she actually meant. She made a throw-away comment that was highly insulting and undermined the professionalism of Bielsa’s Leeds in 2019-20 season. 1 of 2
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David Fox
(@LuciferShot) reported
@bt_uk Non update, missed site appointment today and zero customer service followed this tweet. Appalling 'service' @BTCare @bt_uk #btfail
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Mandy Brine
(@briney67) reported
@bt_uk But what about the temporary fix promised last Monday (8.2.21)? What further work do they need to complete? They’ve visited site, need to give us date for main fix but no reason temp fix can’t be done immediately. Open reach told us that when they visited week last sat.
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Beth
(@bethgabriel_) reported
@77thomo @btsport She doesn’t need you white knights coming to her rescue. She said **** all that was ‘spot on’ and the same would be said if it came from any male pundit. Have a ******* word 👍
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Danny
(@DannyRLUFC) reported
@77thomo @btsport I mean, there's so many people within the media who have uttered similar nonsense and have equally been shot down for it. You really do not have to look far.
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Kara Godfrey
(@KaraWillow) reported
@bt_uk Yes. It is ridiculously unstable and all we are ever told is its "above minimum speed" when it isn't.
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Sam Duxbury
(@DuxburySam) reported
@bt_uk 25 metres from the router and there’s no WiFi signal your having a laugh
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David Fox
(@LuciferShot) reported
@BTCare @bt_uk: appalling "service" Full month now without phone/broadand in M18 - calls/complaints/DM by request: 'records show fault will be resolved today' - No show + today received bill w/out credit + email flagging imminent price increases!