BT (British Telecom) outages and service status in Pontarddulais, Wales

Most reported problems in Pontarddulais, Wales

• BT (British Telecom) generated 0 outage signals in the last 24 hours around Pontarddulais, including 0 direct reports.
• The most common problems reported in this area mention Internet.
• The most recent signal from this area was received Apr 5, 9:59 AM GMT+1.

• Internet (100%)

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontarddulais, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Llanelli, Swansea, and Carmarthen.

City	Problem Type	Report Time
Llanelli	Internet	3 days ago
Swansea	Phone	23 days ago
Carmarthen	E-mail	1 month ago
Swansea	Internet	3 months ago
Neath	Internet	4 months ago
Llanelli	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

• 
  Gaynor Madoc Leonard (@MadocLeonard) reported 14 minutes ago from Carmarthenshire, Wales

  @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

• 
  jasey (@llangyjack) reported 14 minutes ago from Port Talbot, Wales

  @bt_uk guess what it's not working again !!!!!!!!!!!

• 
  David Taylor (@Davetails) reported 15 minutes ago from Aberavon, Wales

  @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

• 
  Laurence Carpanini (@lcarpanini) reported 16 minutes ago from Reynoldston, Wales

  @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

• 
  Kieran (@kiebenson) reported 19 minutes ago from Swansea, Wales

  @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

• 
  jasey (@llangyjack) reported 24 minutes ago from Llangyfelach, Wales

  @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

• 
  Marc Teesdale (@Marct009) reported 26 minutes ago from Swansea, Wales

  @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

• 
  Paul Potts (@paulpottsmusic) reported 27 minutes ago from Aberavon, Wales

  @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

• 
  James Butler (@mrjpbutler) reported 31 minutes ago from Dunvant, Wales

  have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

• 
  les (@rapcolumbo) reported 32 minutes ago from Llanelli, Wales

  @MikeBubbins @btsport Ah right. Never had a BT box.

• 
  𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported 34 minutes ago from Llanelli, Wales

  @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

• 
  Sonny Jim (@johneds53) reported 37 minutes ago from Carmarthenshire, Wales

  @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

• 
  Paul Potts (@paulpottsmusic) reported 38 minutes ago from Aberavon, Wales

  @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

• 
  Daniel rees (@Racingdanny8) reported 40 minutes ago from Cwmafan, Wales

  My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

• 
  Will Jones (@WillJones15) reported 41 minutes ago from Swansea, Wales

  @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

• 
  PAUL REES (@PAULREES10) reported 44 minutes ago from Pontarddulais, Wales

  @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

• 
  catherine lewis (@CathLew13) reported 47 minutes ago from Llanelli, Wales

  @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

• 
  stuart davies (@stuartd32) reported 47 minutes ago from Pen-y-groes, Wales

  @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 51 minutes ago from Ammanford, Wales

  Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

• 
  Andy Jones (@andyj7) reported 59 minutes ago from Skewen, Wales

  @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Véronique Altglas (@AltglasV) reported 6 minutes ago

  @bt_uk I have asked twice via the chat and was told last month i didn’t have to do anything else. Last time i tried to contact BT by phone I waited 20’ and had spoken to no one before I rang up. You are trying to bill me for a service that is terminated.

• 
  Kingsground (@KingsgroundTiff) reported 7 minutes ago

  @btbusinesscare hi, you’ve said to DM you about my business phone line being down and about my home never being connected to broadband despite me paying for the service for well over a year. I have DM’d.. But I am awaiting a response? #help

• 
  Julie (@JulieWardle8) reported 8 minutes ago

  @GabyRoslin @BTCare @ee have fantastic customer service

• 
  Véronique Altglas (@AltglasV) reported 8 minutes ago

  @bt_uk My contract is over and I Already confirm I was not renewing it last month. What kind of consumer service is that?

• 
  Mark Duffell (@markcduffell) reported 8 minutes ago

  Usual shambles @bt_uk. Remote reset of hub **** up cuts us all off but apparently that’s not a loss of service. New hub might be here Thursday. Who knows? No Wi-fi for kids’ schooling till then but apparently that’s also not an issue. Hard to believe but they get worse

• 
  🌱Helen (@BrambleMum) reported 13 minutes ago

  @bt_uk Keep getting emails with "amazing" new offers as my contract is about to expire. £8 more for the same service doesn't sound like a great offer to me so I must be missing something.

• 
  #BringBackHerEdges (@JayTheeKing) reported 15 minutes ago

  @bt_uk for the last three weeks, teaching from home has been a struggle because the internet cuts out constantly. And even when it is connected, the BT TV box never seems to be able to show any channels? Why? This is poor service.

• 
  FictionFiveMillion 💙 (@FictionFive) reported 17 minutes ago

  @GabyRoslin @BTCare never known any business be so atrocious, and at the same time feel so insulated against complaints by a sheer "F you we've got plenty more customers and loads of money" attitude. Really really awful, I avoid them like the plague now. Hope you get sorted

• 
  Matt (@matt_johnson_89) reported 17 minutes ago

  @CharlieCW @btsport Tbh I think you’ve been unlucky to have gone this long before your first win- don’t think you’ve been as bad as results suggest

• 
  Aaron Longstaff (@AaronLongstaff1) reported 21 minutes ago

  @bt_uk My Wi-Fi is at a constant 100MB every time I do a speed test but since getting fibre nothing streams without buffering I contacted support she was very helpful but still have poor Wi-Fi