BT (British Telecom) Outage Report in Pontarddulais, City and County of Swansea, Wales
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (15%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Neath, Llanelli, Burry Port, Swansea and Carmarthen.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Internet | |
| Llanelli |
Internet | |
| Burry Port |
Internet | |
| Swansea |
Internet | |
| Carmarthen |
Phone | |
| Llanelli |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
-
Tony Sharpe 🍺🎤🦢🏴🤘🏻
(@CelticWarrior_3) reported
from
Swansea, Wales
@iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport
-
Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
-
Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
-
Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
-
Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
-
James Butler
(@mrjpbutler) reported
from
Dunvant, Wales
have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
-
stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
-
mike noonan
(@noonanwales) reported
from
Port Talbot, Wales
@btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor
-
Steven
(@steveirv39) reported
from
Dyffryn Clydach, Wales
Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun
-
Laurence Carpanini
(@lcarpanini) reported
from
Reynoldston, Wales
@bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub
-
Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok
-
Sonny Jim
(@johneds53) reported
from
Carmarthenshire, Wales
@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
-
PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
-
Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
-
𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜
(@jessicaharries) reported
from
Llanelli, Wales
@bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as
-
Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!
-
Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
-
Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
-
David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
-
Leanne Richards
(@leannemrichards) reported
from
Bishopston, Wales
@bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Amz
(@accordingtoamz_) reported
@bt_uk I’ve had all kinds of - cube - internal - external. No one finds anything. Or they do and they “fix” it and then the problem comes back. I’ve been unable to connect for an hour now. I just want a solution once and for all. I don’t have time to keep going through this.
-
Jane kelly
(@Janekelly25) reported
@bt_uk Having trouble contacting you - I cannot get any wifi signal when I visit central London. It always says, BT out of range. I wonder if this can be rectified soon?
-
paul
(@HeskethPaul) reported
@bt_uk are there problems with email server? Receiving mail but can’t forward them on.
-
Dewsick
(@Dewsick_) reported
@bt_uk every single night at 6-7pm til about 11pm I'm constantly having 20% packetloss and 3Mb down. I usually get 1Gb. I'm not with you but my service is using your lines. I'm actually quite sick of having to come home from work and basically can't watch a 720p video.
-
Pete Tonkin
(@pete_tonkin) reported
@bt_uk Finally got through, and they immediately started on some shonky upselling spiel, presuming I didn't know what my *actual* options were. Pretty bloody terrible, @bt_uk .
-
C Roberts(Occupation by force is so last empire)
(@CRobertsonUK) reported
@TenV56 @CityFibre @bt_uk most modern phones have the settings inbuilt now to be a router - service providers tho, some prevent it.
-
Jane kelly
(@Janekelly25) reported
@bt_uk I joined #bt_uk in May & quickly found my wifi signal was weak especially on the mobile. I am now told to improve this by taking out a new account with EE, which costs more. Is this good business?
-
Amz
(@accordingtoamz_) reported
@bt_uk why is your internet so consistently poor? I’ve had so many engineers and still no solution. What exactly am I paying for each month? #awful #badcommunication #pleasejustfixit you are stopping me working!!!!
-
Colin Waters
(@colinswaters) reported
@bt_uk I am trying to use the refer a friend link but it was this is down for maintenance? Before trying this, I was trying to use a cashback website, but that kept coming up saying I couldn't and had to call. When will refer a friend be back up?
-
amoroliviaa
(@amoroliviaa) reported
@bt_uk @btsport FIX UR WIFI THIS IS OUTRAGEOUS