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BT (British Telecom)

BT (British Telecom) outages and service status in Pontarddulais, Wales

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Pontarddulais, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Pontarddulais, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Neath, and Carmarthen.

CityProblem TypeReport Time
Neath Phone 30 days ago
Neath Internet 1 month ago

Community Discussion

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BT (British Telecom) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • rachrob1987
    Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport Iโ€™ll be expecting a refund for BT box office the sound is shit!! ๐Ÿคฌ๐Ÿคฌ

  • paulpottsmusic
    Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • Marct009
    Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off ๐Ÿค” #cancelling

  • lcarpanini
    Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

  • Racingdanny8
    Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday ๐Ÿ˜ก @bt_uk @BT

  • PAULREES10
    PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player ๐Ÿ‘๐Ÿ‘

  • jamietomx
    Jamie Thomas (@jamietomx) reported from Swansea, Wales

    @Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone

  • SianRhian
    Sian โ€ขโ€ข [Superman] โ€ขโ€ข โค๏ธ[Batman] โ€ขโ€ข๐Ÿค˜๐Ÿป (@SianRhian) reported from Swansea, Wales

    @bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I donโ€™t think he did tbh. I just want to know if he has.

  • mrjpbutler
    James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • CelticWarrior_3
    Tony Sharpe ๐Ÿบ๐ŸŽค๐Ÿฆข๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿค˜๐Ÿป (@CelticWarrior_3) reported from Swansea, Wales

    @iwanwroberts Yeah ๐Ÿ’ฏ very poor from @btsportfootball @btsport

  • paulpottsmusic
    Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • Andrew_Lewis_11
    Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk so just Iโ€™m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now Iโ€™m in a guaranteed 100mb do it they pay me ยฃ60 per day. Funny when I do a speed test itโ€™s ok, but the whole house is Internet down!

  • Dbendle1988
    ๐Ÿฆข๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟDan๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿฆข (@Dbendle1988) reported from Swansea, Wales

    @bt_uk... I find it funny that I can't get internet out my back garden.. But a house few doors down can pick it up in their house? Of course I don't let them use it... Just find it funny..

  • noonanwales
    mike noonan (@noonanwales) reported from Port Talbot, Wales

    @btsport got to say itโ€™s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasnโ€™t done any research on Swansea what so ever Poor

  • johneds53
    Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • CathLew13
    catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!๐Ÿ˜‚

  • smithymanderz
    Claire ๐Ÿ’™๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

  • jessicaharries
    ๐™น๐šŽ๐šœ๐šœ๐š’๐šŒ๐šŠ ๐™ท๐šŠ๐š›๐š›๐š’๐šŽ๐šœ (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi ๐Ÿ˜Š we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand youโ€™re very busy as

  • waynecater1
    Wayne Cater (@waynecater1) reported from Ammanford, Wales

    @btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And itโ€™s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. Itโ€™s Ongoing months now! Missed so much sport Iโ€™ve paid for.

  • Paulowen300Paul
    Paul Owen (@Paulowen300Paul) reported from Cwmafan, Wales

    @btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Sp72298066
    Stacey paul (@Sp72298066) reported

    @DandG_Global because of you I'm now in arrears with @bt_uk who are charging me 53.99 an month for board band and BT tv box we never plugged in....@GMB start looking at what you have 2 large organisation hit me twice in a month.....im fuming

  • allhailtwit
    Allan Hailstone (not Alan) (@allhailtwit) reported

    @bt_uk Hi ... I have a fault ref. no. from 12 July but when I login to track it, it says not found or "access denied". I have no phone service at all and have heard nothing from BT by email. Please advise. Thanks AH

  • LoftusRogue
    Loftus Rogue (@LoftusRogue) reported

    Moved into a new flat. Iโ€™d had trouble with my @bt_uk Wi-Fi in the old place, so this time I thought: letโ€™s pop do it properly. I upgraded to a more expensive Full Fibre package. Foolproof.

  • JaneyJaney77
    Janey Sinnett (@JaneyJaney77) reported

    @bt_uk what is going on with btinternet? I canโ€™t access my emails, currently in a lengthy queue for online help

  • DrP_Manc
    Dr Pauline Nelson (@DrP_Manc) reported

    @bt_uk @bt_uk. Still useless. You identified an internal fault and said someone would come today. Nobody came. Rang you AGAIN. Was told that OpenReach came, checked outside and went away. Really? The elderly person is listed as a welfare case. Terrible terrible terrible ๐Ÿ‘Ž

  • tomtolkien
    Tom Tolkien (@tomtolkien) reported

    @bt_uk Your "digital voice" switchover system keeps making orders by itself and then cancelling them by itself. I've phoned you twice, but your "support" is rude and uninterested and just tries to upsell products I don't want and trick me into agreeing to an 18-month contract that I don't want. I'm out of contract, so if BT places any more unsolicited orders, sends any more threatening emails or sends me any more unsolicited items, I will be One Touch Switching to another provider. Zero tolerance. No DMs. Sort it in 24 hours, or you lose this customer.

  • MrsXXV25
    Karen โ™ฟ๐ŸŒž๐Ÿ’ ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ‡ฎ๐Ÿ‡ฑ ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ณ๐Ÿ‡ฟ๐Ÿ‡ช๐Ÿ‡บ (@MrsXXV25) reported

    @bt_uk I canโ€™t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. Iโ€™m physically disabled and itโ€™s incredibly painful for me to get low down enough to see or work on the modem. Wish weโ€™d never joined BT.

  • messalinahooper
    grace hooper (@messalinahooper) reported

    @bt_uk Really had enough. Please send me a link to make a formal complaint about lack of service and lip service engineer. This is yet another night, one of dozens wifi and Internet failed

  • brightonline
    suewheeler (@brightonline) reported

    @shenry1972 @bt_uk Thatโ€™s not good service and very worrying

  • thesewingcroft
    Zoe Roberts (@thesewingcroft) reported

    @bt_uk any chance someone can tell me how to remove mobile accounts from my plan? Absolute NIGHTMARE. Forcing me to pay for something I canโ€™t even CANCEL!!! Reporting to authorities