BT (British Telecom) Outage Report in Pontarddulais, City and County of Swansea, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Swansea, Neath, Llanelli and Burry Port.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Internet | |
| Neath |
Internet | |
| Llanelli |
Internet | |
| Burry Port |
Internet | |
| Swansea |
Internet | |
| Carmarthen |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
-
les
(@rapcolumbo) reported
from
Llanelli, Wales
@MikeBubbins @btsport Ah right. Never had a BT box.
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Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬
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𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜
(@jessicaharries) reported
from
Llanelli, Wales
@bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as
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Will Jones
(@WillJones15) reported
from
Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
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Sonny Jim
(@johneds53) reported
from
Carmarthenshire, Wales
@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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James Butler
(@mrjpbutler) reported
from
Dunvant, Wales
have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
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catherine lewis
(@CathLew13) reported
from
Llanelli, Wales
@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂
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Gaynor Madoc Leonard
(@MadocLeonard) reported
from
Carmarthenshire, Wales
@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!
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Andy Jones
(@andyj7) reported
from
Skewen, Wales
@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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Marc Teesdale
(@Marct009) reported
from
Swansea, Wales
@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
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jasey
(@llangyjack) reported
from
Port Talbot, Wales
@bt_uk guess what it's not working again !!!!!!!!!!!
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Kieran
(@kiebenson) reported
from
Swansea, Wales
@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
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David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
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Laurence Carpanini
(@lcarpanini) reported
from
Reynoldston, Wales
@bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Afton Allcock
(@Afton123) reported
@bt_uk hi. Some work men have been out today to replace a pole and wires for the internet, however, they have no finished and we have no internet at all. Please can someone help. This will be effecting the whole street
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The Customer
(@TheCustomer18) reported
day 27 until @EE @bt_uk @virginmedia realise that I cannot get fibre optic broadband in my area because it is not installed and wish for them to install it, as opposed to there employees reading and just sending links on if I'm available for fibre in my area. #slow
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Baz
(@itisbaz) reported
@lollujo @OpenreachHelp @bt_uk Oh dear. I hope openreach and whoever is required to fix that.. fixes it ASAP then. Good luck. At least you have aircon.
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DarkMilitia419
(@darkmilitia419) reported
@bt_uk No you're ok, told her to switch ISP. You are over priced And don't offer anything special. Customer service is rotten and your hardware is mediocre. Get in the bin
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Calum Sumners
(@CalumSumners_) reported
@bt_uk I’ve been told the earliest appointment is the 21st of June so unless you can move it earlier no one can be of any help, it’s been nothing but trouble trying to get you to do it if I’m honest
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Kevin Chapman
(@lollujo) reported
@itisbaz @OpenreachHelp @bt_uk No, but Andy could smash the entire house, causing thousands of pounds of damage and injuring himself and us…
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Claire Woodfield
(@clairescho13) reported
@bt_uk Openreach need to come back with a hoist to access the box on the outside house wall - I was told it would be today but nobody has been in contact. We have no phone service at all and the broadband is off and on all day. Trying to work from home and it's a nightmare!
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OnlyDads
(@OnlyDads) reported
@bt_uk Yes. It changes colour. The phone calls I have had on your 0300 number all confirm that they know there is a problem as they can see it on your systems.
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Keith Watson
(@wato6282) reported
@lollujo @bt_uk @OpenreachHelp Hope they fix it for you before Andy gets home and if I was you I'd get on to your landlord and tell him what the Gardner has done to warn him etc
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smam 🐵
(@uhohstinkyuhoh) reported
@Liam57119750 @bt_uk Why is tackling hate speach a bad thing?