BT (British Telecom) outages and service status in Pontarddulais, Wales
Service-wide status: BT (British Telecom)
No problems detected
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Pontarddulais, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Internet.
- Latest local activity: Sep 21, 6:25 PM GMT+1.
Share of direct reports from this area over the past 30 days.
- E-mail (67%)
- Internet (33%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Pontarddulais, Wales
BT (British Telecom) signals over the past 24 hours, with local activity from Pontarddulais, Wales and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Service-wide baseline
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontarddulais, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Swansea, and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
|
2 days ago | |
|
Neath
|
Internet | 20 days ago |
|
Swansea
|
23 days ago |
Nearby cities with recent reports
1 signals in the past 7 days
Community Discussion
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BT (British Telecom) Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Sonny Jim (@johneds53) reported from Carmarthenshire, Wales@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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Leanne Richards (@leannemrichards) reported from Bishopston, Wales@bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?
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Andy Jones (@andyj7) reported from Skewen, Wales@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
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Marc Teesdale (@Marct009) reported from Swansea, Wales@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling
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Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, WalesAnyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Claire 💙🏴 (@smithymanderz) reported from Pontyberem, Wales@bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess
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Tony Sharpe 🍺🎤🦢🏴🤘🏻 (@CelticWarrior_3) reported from Swansea, Wales@iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport
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Wayne Cater (@waynecater1) reported from Ammanford, Wales@btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.
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stuart davies (@stuartd32) reported from Pen-y-groes, Wales@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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gaz downey 🏴🏴 (@downeyg12) reported from Swansea, Wales@LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!
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FreshBites Ammanford (@Freshbites_) reported from Ammanford, WalesAnyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk
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Paul Owen (@Paulowen300Paul) reported from Cwmafan, Wales@btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!
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Claire 💙🏴 (@smithymanderz) reported from Pontyberem, Wales@bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.
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Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales@bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!
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Paul Potts (@paulpottsmusic) reported from Aberavon, Wales@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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Rachel Roberts (@rachrob1987) reported from Swansea, Wales@btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬
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Helen Roberts 🏴 (@Babyeh66) reported from Swansea, Wales@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
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Will Jones (@WillJones15) reported from Swansea, Wales@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Janet Davies (@cisnegirl) reported@WeAreOpenreach @WeAreOpenreach have compromised our fire safety compartmentation in a block of 28 flats when installing full fibre in 2024 but award a Double Gold to their Health and Safety team! Details left on your answering service that @bt_uk directed me too but no reply.
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Sheila kirkby (@kirkbysheila28) reported@bt_uk @Boston_Rabbit What a way to treat a 92yr old @bt_uk you should be ashamed
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namecantbebrank (@alreetson) reported@bt_uk @MoneySavingExp @MartinSLewis Hey, I tell a lie. She received a cable by post that arrived the day before people came to wreck one of her utilities. Where is the recompense? Where? Where is the thought in the process that stops this from being a long-winded problem for people again and again.
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star6 (@s_starrr6) reported@bt_uk unbelievable service, booked an engineer two weeks in advance only to be told now that ive been missed and the next time slot is in another two weeks! Can i get someone out quicker, atrocious
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The Emperor Son (@TheEmperorSon) reportedHay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.
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Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported@bt_uk After yesterday’s direct messages with one of your employees I thought this problem would be resolved. Unfortunately, that is already been dashed by your total ignorance not to help after you promised me you would help. It would be elevated to a higher level . Nothing.
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Simon Caffrey (@caffrey_simon) reported@WeAreOpenreach @bt_uk are useless, saying no network fault so sending me a new hub even though I explained multiple properties and service providers affected 1/
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andy grey (@andy_gray) reported@bt_uk I can’t resolve ‘online’ a phone fault. It’s for my blind 87 year old father who hasn’t got a mobile phone, internet or indeed at the moment a functioning land line. His phone is not the issue. How do I moved forward and actually speak to someone?
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@neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported@bt_uk @AndreaS51917891 @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.
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heebee (@KHC99d) reported@Nunney2584 @bt_uk Don’t expect BT to help
Recent BT (British Telecom) reports in Pontarddulais, Wales
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- Swansea: E-mail
- Neath: Internet
- Swansea: E-mail
BT (British Telecom) detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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