BT (British Telecom) Outage Report in Pontarddulais, City and County of Swansea, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Llanelli, Neath, Swansea and Carmarthen.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
Internet | |
| Llanelli |
Internet | |
| Neath |
TV | |
| Neath |
Internet | |
| Neath |
Internet | |
| Swansea |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
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mike noonan
(@noonanwales) reported
from
Port Talbot, Wales
@btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor
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Leanne Richards
(@leannemrichards) reported
from
Bishopston, Wales
@bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?
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gaz downey 🏴🏴
(@downeyg12) reported
from
Swansea, Wales
@LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!
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Claire 💙🏴
(@smithymanderz) reported
from
Pontyberem, Wales
@bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess
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Claire 💙🏴
(@smithymanderz) reported
from
Pontyberem, Wales
@bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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Wayne Cater
(@waynecater1) reported
from
Ammanford, Wales
@btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.
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Tony Sharpe 🍺🎤🦢🏴🤘🏻
(@CelticWarrior_3) reported
from
Swansea, Wales
@iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport
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James Butler
(@mrjpbutler) reported
from
Dunvant, Wales
have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
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🦢🏴Dan🏴🦢
(@Dbendle1988) reported
from
Swansea, Wales
@bt_uk getting really ****** off with the service from you guys!! Had 3 tv boxes of you!! All lasted a few months before suddenly faulty! Another way of trying to get me on a more expensive package! Thinking of going to @skytv
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Paul Owen
(@Paulowen300Paul) reported
from
Cwmafan, Wales
@btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!
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Steven
(@steveirv39) reported
from
Dyffryn Clydach, Wales
Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
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Sonny Jim
(@johneds53) reported
from
Carmarthenshire, Wales
@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Cam
(@CameronHeald) reported
Really disappointed with the service from @bt_uk. Unhelpful and taking money for services not being used after contract has expired. Even doubling the charge after the agreed term. Disgraceful!
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Andrew Lemon (new NE7 EP now out :) ❤️
(@_lemon) reported
I've had 3 junk/scam or silent calls today starting at 8am and two on my mobile @bt_uk they are all coming in via your 0843 service. it's really beginning to grind my gears now... surely you are in control of people abusing your systems like this? cc @Ofcom
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Nick💙
(@Nicjor15793) reported
@malongoman @BTGroup @bt_uk Yeah I'm about the same, 30 years plus. Renewed with em last year and it was more than if I was a new customer!..
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Mathew David Clough ㅂㄹㅁ
(@Matt_Clough) reported
Need to contact @HMRCcustomers about being stuck at sea and being unable to file my tax return - impossible to do. Want to cancel @btsport and @bt_uk won’t let me so they can steal money from me. My credit card company won’t let me pay them unless I can phone them UK is a joke
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Mathew David Clough ㅂㄹㅁ
(@Matt_Clough) reported
Dear @bt_uk you won’t let me cancel btsport because I’m stuck working offshore and can’t call the UK and you won’t let me complain about it because I cannot enter a UK number? You’re forcing me to keep paying. How is this not theft exactly? Are you con artists?
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Mark Wrigley
(@Markwrigley3) reported
@bt_uk how come you are plugging BT broadband on @lbc and me as a 40 year long customer has to wait till March 11 for an upgrade appointment? Your service desk told me folks who don’t have broadband get priority I also don’t get a ‘sale’ discount
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CareHarmonySolutions
(@CareHarmony) reported
@btbusinesscare Can you please let us when they will contact us? The phone is still not working.
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RJ Shook
(@rjshook) reported
Hey @bt_uk why are you unable to stop the crank calls I get claiming to be BT internet support from offshore call centres that want to fix my router and scam me? I get several a week. Make it stop!
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YadaBlahBlah
(@YadaBlahBlah) reported
@bt_uk Hi no one has arrived yet and I have been told there will need to be indoor work to install the full fibre modem. (We’ve no COVID issues in the house which has been confirmed to your call centre staff when they’ve been helping us.). Hopefully it’s just a late running engineer...
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Mark Wrigley
(@Markwrigley3) reported
@BTCare how come you are plugging BT broadband on @lbc and me as a 40 year long customer has to wait till March 11 for an upgrade appointment? Your service desk told me folks who don’t have broadband get priority I also don’t get a ‘sale’ discount