BT (British Telecom) Outage Report in Pontarddulais, City and County of Swansea, Wales

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Pontarddulais, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Swansea, and Carmarthen.

City	Problem Type	Report Time
Swansea	Phone	15 days ago
Carmarthen	E-mail	1 month ago
Swansea	Internet	2 months ago
Neath	Internet	3 months ago
Llanelli	Internet	3 months ago
Burry Port	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 12 seconds ago from Ammanford, Wales

  @bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 2 minutes ago from Ammanford, Wales

  @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

• 
  Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported 7 minutes ago from Swansea, Wales

  @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

• 
  James Butler (@mrjpbutler) reported 8 minutes ago from Dunvant, Wales

  have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

• 
  gaz downey 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@downeyg12) reported 10 minutes ago from Swansea, Wales

  @LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!

• 
  Leanne Richards (@leannemrichards) reported 16 minutes ago from Bishopston, Wales

  @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

• 
  Steven (@steveirv39) reported 16 minutes ago from Dyffryn Clydach, Wales

  Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun

• 
  mike noonan (@noonanwales) reported 17 minutes ago from Port Talbot, Wales

  @btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor

• 
  Paul Potts (@paulpottsmusic) reported 18 minutes ago from Aberavon, Wales

  @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

• 
  Sonny Jim (@johneds53) reported 24 minutes ago from Carmarthenshire, Wales

  @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

• 
  Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported 24 minutes ago from Swansea, Wales

  @iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport

• 
  Wayne Cater (@waynecater1) reported 30 minutes ago from Ammanford, Wales

  @btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.

• 
  Paul Potts (@paulpottsmusic) reported 40 minutes ago from Aberavon, Wales

  @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

• 
  Paul Owen (@Paulowen300Paul) reported 41 minutes ago from Cwmafan, Wales

  @btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!

• 
  stuart davies (@stuartd32) reported 42 minutes ago from Pen-y-groes, Wales

  @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 47 minutes ago from Ammanford, Wales

  @bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!

• 
  𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported 47 minutes ago from Llanelli, Wales

  @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

• 
  Gareth (@welshgje) reported 52 minutes ago from Gwaun-Cae-Gurwen, Wales

  Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

• 
  Daniel rees (@Racingdanny8) reported 53 minutes ago from Cwmafan, Wales

  My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

• 
  David Taylor (@Davetails) reported 59 minutes ago from Aberavon, Wales

  @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Melly Christmas (@writermels) reported 5 minutes ago

  @MancunianCaviar @bt_uk Hi Liam! I’m the same - in Stoke-on-Trent, down since 11am. I’ve had no response from the text number either. Just got through to an advisor - there’re aware of a problem but not how long it will be as they are working on it. No consolation - just thought I’d let you know.

• 
  John Chadwick (@chadSTERjohn) reported 6 minutes ago

  @bt_uk I need some help with my account can’t get through to anyone by phone

• 
  i Trader Invest (@iTraderInvest) reported 6 minutes ago

  @bt_uk BT look at your bloody personal messages! I’ve been on hold for over 30 minutes of my life that I won’t get back! For a communication company your a joke. I need to cancel my appointment on Monday DM me know as won’t call you again, time is to precious to waste on you.

• 
  Tim Gilbert (@trgilbert9) reported 7 minutes ago

  Absolute shambles from @bt_uk how hard is it transfer your internet to a new home? 🤬 2 cancelled orders by BT without correspondence / 6 hours spent on the phone chasing their mistakes and still no resolution!! Two people trying to work off an 4g for 2 WEEKS #btinternet

• 
  ethan (@wiavez) reported 9 minutes ago

  getting some dogshit orange light on my bt router and its not worked for like 2hrs @bt_uk help please im losing my mind

• 
  Insert name here (@thefxdream) reported 9 minutes ago

  @bt_uk Same issue here every time I ring, at least 45 mins to get through. I’ve only been waiting since January to get a phone/broadband line installed so what’s the rush! @bt_uk & @WeAreOpenreach are without a doubt the worst companies I have had the pleasure of dealing with, good job!

• 
  Jemma Woodhouse 💋 (@Jemzielou) reported 10 minutes ago

  @bt_uk is there an issue with your website today???

• 
  Stefan Kukula (@StefanKukula) reported 10 minutes ago

  @bt_uk Is e-mail down? Can't use webmail (says service not available). Is stuff getting through using a client?

• 
  🤘𝕸𝖆𝖙 𝖙𝖍𝖊 𝕯𝖆𝖒𝖓𝖊𝖉🤘 (@MaidenWatford) reported 15 minutes ago

  @bt_uk sitting on a phone nearly an hour so far. That's after 25 mins and then getting cutting off. Your DM is a stupid automated message. I would text my landline on sms but its not installed! Just a total joke

• 
  Liam (@MancunianCaviar) reported 16 minutes ago

  @BTGroup @BTCare @bt_uk No access to myBT to run tests. No one on live chat No one answering helpline (on hold for over an hour) No internet connection. What's going on? Working from home is difficult when you provider goes down and there's no one from support. #BTDown #BT