BT (British Telecom) outages and service status in Pontarddulais, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Pontarddulais, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Internet.
- E-mail (50%)
- Internet (50%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Pontarddulais, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Neath, and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Neath
|
Internet | 11 days ago |
|
Swansea
|
14 days ago |
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BT (British Telecom) Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Rachel Roberts (@rachrob1987) reported from Swansea, Wales@btsport sort the sound out on bt box office. Didnβt have this issue when it was on by sport π€¬
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Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales@bt_uk so just Iβm settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now Iβm in a guaranteed 100mb do it they pay me Β£60 per day. Funny when I do a speed test itβs ok, but the whole house is Internet down!
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π¦’π΄σ §σ ’σ ·σ ¬σ ³σ ΏDanπ΄σ §σ ’σ ·σ ¬σ ³σ Ώπ¦’ (@Dbendle1988) reported from Swansea, Wales@bt_uk... I find it funny that I can't get internet out my back garden.. But a house few doors down can pick it up in their house? Of course I don't let them use it... Just find it funny..
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Jamie Thomas (@jamietomx) reported from Swansea, Wales@Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone
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Sonny Jim (@johneds53) reported from Carmarthenshire, Wales@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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Will Jones (@WillJones15) reported from Swansea, Wales@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
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πΉππππππ π·ππππππ (@jessicaharries) reported from Llanelli, Wales@bt_uk Hi π we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand youβre very busy as
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Paul Potts (@paulpottsmusic) reported from Aberavon, Wales@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
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James Butler (@mrjpbutler) reported from Dunvant, Waleshave watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
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David Taylor (@Davetails) reported from Aberavon, Wales@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
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mike noonan (@noonanwales) reported from Port Talbot, Wales@btsport got to say itβs one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasnβt done any research on Swansea what so ever Poor
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Rachel Roberts (@rachrob1987) reported from Swansea, Wales@btsport Iβll be expecting a refund for BT box office the sound is shit!! π€¬π€¬
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Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, WalesAnyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Andy Jones (@andyj7) reported from Skewen, Wales@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
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Wayne Cater (@waynecater1) reported from Ammanford, Wales@btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And itβs all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. Itβs Ongoing months now! Missed so much sport Iβve paid for.
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Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales@bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub
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Claire ππ΄σ §σ ’σ ·σ ¬σ ³σ Ώ (@smithymanderz) reported from Pontyberem, Wales@bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.
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catherine lewis (@CathLew13) reported from Llanelli, Wales@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!π
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Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed Β£600. Mum pays monthly by direct debit, never more than Β£23!
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Paul Potts (@paulpottsmusic) reported from Aberavon, Wales@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Si (@SimonHealey73) reported@bt_uk how do I make a complaint via phone or mobile app?
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Emma elf (@Emmaelf) reported@bt_uk Text service just about faults, I want to make a complaint now
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Yorkie Paul (@Yorkiebloke) reported@bt_uk Your guides basically said Iβll have to dispute it with Vodafone. Youβre expecting me to pay for a service that was cancelled when I switched to Vodafone. I even had an email stating my final bill would be Β£15. Loyal BT customer for over ten years
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Roibeard Mhuiris (@RMhuiris) reported@JimSpenceDundee @WeAreOpenreach @bt_uk 2) ...even though their network and ducts are right outside the properties the pole serves. They've caused so much trouble and wasted so much of my time, I've had to put the matter on hold. You can't allow anyone to disrupt your life to such an extent.
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Even The Stars Music (@eventhestarsuk) reported@bt_uk hey. Why are you charging me Β£84 for a package a new customer can now get for Β£35 and the best price you can offer me is Β£65 with a 24 month contract? Ripping off long-term customers is a very bad look
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Steve πππ΄σ §σ ’σ ·σ ¬σ ³σ Ώ (@Superfx101) reported@bt_uk Hi, thanks for the quick reply. That's what I did but they were significantly higher than what a new customer is offered. Is my only option to get the best deal is to switch provider? If so, then unfortunately I will have to do that.
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euanT (@euanT5) reported@JimSpenceDundee @WeAreOpenreach @bt_uk Jim, in Scot's law you own everything from your boundary to the sky. Openreach are ***************. Speak to a lawyer. I've had similar issues.
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πππ πππππ πππ ππ± (@thevegantim) reported@bt_uk fobbed off by three people in the last hour, possibly the worst customer service I've ever experienced in my life - which matches up with the broadband install service, which has been diabolically poor. How many hoops do I need to jump through to get an answer??
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Moyboy (@charlesdor66408) reported@JimSpenceDundee @WeAreOpenreach @bt_uk Fair bit of damage there Jim to soffits and fascia boards also looks like a scaffold job as well. Don't know why you have to chase up estimates?
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Stephen Sharples (@sharpysharps) reported@WeAreOpenreach And then there is @bt_uk who are just beyond useless and unable to get any info at all on the problem after being kept on hold for an hour. Absolutely tinpot from both companies.