BT (British Telecom) Outage Report in Pontarddulais, City and County of Swansea, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Carmarthen and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Carmarthen |
||
| Swansea |
Internet | |
| Neath |
Internet | |
| Llanelli |
Internet | |
| Burry Port |
Internet | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Jamie Thomas
(@jamietomx) reported
from
Swansea, Wales
@Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone
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FreshBites Ammanford
(@Freshbites_) reported
from
Ammanford, Wales
Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk
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Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬
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Will Jones
(@WillJones15) reported
from
Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
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Andy Jones
(@andyj7) reported
from
Skewen, Wales
@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
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𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜
(@jessicaharries) reported
from
Llanelli, Wales
@bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as
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Gaynor Madoc Leonard
(@MadocLeonard) reported
from
Carmarthenshire, Wales
@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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les
(@rapcolumbo) reported
from
Llanelli, Wales
@MikeBubbins @btsport Ah right. Never had a BT box.
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Marc Teesdale
(@Marct009) reported
from
Swansea, Wales
@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.
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Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬
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Laurence Carpanini
(@lcarpanini) reported
from
Reynoldston, Wales
@bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub
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Kieran
(@kiebenson) reported
from
Swansea, Wales
@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
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David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
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catherine lewis
(@CathLew13) reported
from
Llanelli, Wales
@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂
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jasey
(@llangyjack) reported
from
Port Talbot, Wales
@bt_uk guess what it's not working again !!!!!!!!!!!
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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rachel byrne
(@rachelemmabyrne) reported
Let's see if @bt_uk come through today. Broadband supposed to be live today but it's not working yet. #midnight
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Warrant Officer1 Jeff Crawford RN
(@JeffersWO1) reported
So @bt_uk after a year onto you with copious amounts of excuses why the fibre sitting outside my door is not connected you inform me my address is not on this rollout? Even though my post code is on your Facebook advert for fibre....utterly despicable way to treat people.
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Ju #AntiTory⚘ #AntiTrump
(@mmusJu) reported
@btsport @BBCSport I have nothing against ex #ManchesterUnited players being pundits but when they won't point out one of the obvious issues after being dumped out of the #ChampionsLeague they do a disservice to any intelligent football watcher - sort it out Scholes & P Neville
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Jane Williams
(@phwandjes) reported
@bt_uk So I called, got an automated message told to hang up and wait for text...Great I thought No text...not great And WiFi getting worse Will try again tomorrow, hoping for a better outcome @bt_uk
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Warrant Officer1 Jeff Crawford RN
(@JeffersWO1) reported
Oh and @bt_uk and the advice I can get my neighbours together to fund it ourselves with help from your grants ? Really? So if we fund it you supply? Why cannot you just fulfil your obligation and fit it ?
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Craig Baines
(@Bainesy2009) reported
@Dolly_Darren @bt_uk Good luck. I’m still waiting for BT to respond to a complaint I made with them. It’s been about 8 weeks. Certain it will be any day now ...
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Mark Hine
(@markhoundhine) reported
So it transpires that @WeAreOpenreach aren’t carrying out the work I need due to current Covid restrictions & @bt_uk didn’t know! Very poor communication from both companies not only with each other but also to the end user, it only took 5 unattended appointments to be told! #bt
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Danny Malone
(@DossDanny) reported
@plusnethelp How many messages do I need to send to get help removing the btsport app add-on? No reply to original tweet or numerous reminders. Shockingly bad service. In case the last tweets were unclear, this is me asking you to remove the @btsport app from my add-ons.
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Gordon
(@gordonwand) reported
@WeAreOpenreach @OpenreachHelp @BTCare openreach when are you going to finally sort out my new line. BT keep blaming you and every time you fail to turn up. This order has been in the system for ages. #manyana #inefficient
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Jeni Jones
(@jenijones40) reported
@btsport absolutely appalling service from you continually for sports channels. My husband far too polite - waste of money and time. Every time try to watch something there is no service and followed by umpteen minutes on the phone trying to sort it out! #sendanengineer