BT (British Telecom) outages and service status in Pontarddulais, Wales

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontarddulais, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Llanelli, Swansea, and Port Talbot.

City	Problem Type	Report Time
Llanelli	E-mail	7 days ago
Swansea	E-mail	7 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

• 
  Laurence Carpanini (@lcarpanini) reported 2 minutes ago from Reynoldston, Wales

  @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

• 
  Daniel rees (@Racingdanny8) reported 3 minutes ago from Cwmafan, Wales

  My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

• 
  Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported 3 minutes ago from Pontyberem, Wales

  @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 11 minutes ago from Ammanford, Wales

  @bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!

• 
  Marc Teesdale (@Marct009) reported 13 minutes ago from Swansea, Wales

  @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

• 
  🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿Dan🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@Dbendle1988) reported 16 minutes ago from Swansea, Wales

  @bt_uk... I find it funny that I can't get internet out my back garden.. But a house few doors down can pick it up in their house? Of course I don't let them use it... Just find it funny..

• 
  Andy Jones (@andyj7) reported 16 minutes ago from Skewen, Wales

  @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

• 
  jasey (@llangyjack) reported 18 minutes ago from Port Talbot, Wales

  @bt_uk guess what it's not working again !!!!!!!!!!!

• 
  catherine lewis (@CathLew13) reported 18 minutes ago from Llanelli, Wales

  @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

• 
  Wayne Cater (@waynecater1) reported 19 minutes ago from Ammanford, Wales

  @btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.

• 
  Sonny Jim (@johneds53) reported 20 minutes ago from Carmarthenshire, Wales

  @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

• 
  🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿Dan🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@Dbendle1988) reported 21 minutes ago from Swansea, Wales

  @bt_uk getting really ****** off with the service from you guys!! Had 3 tv boxes of you!! All lasted a few months before suddenly faulty! Another way of trying to get me on a more expensive package! Thinking of going to @skytv

• 
  Gareth (@welshgje) reported 23 minutes ago from Gwaun-Cae-Gurwen, Wales

  Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

• 
  Steven (@steveirv39) reported 24 minutes ago from Dyffryn Clydach, Wales

  Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 35 minutes ago from Ammanford, Wales

  @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

• 
  PAUL REES (@PAULREES10) reported 42 minutes ago from Pontarddulais, Wales

  @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

• 
  Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported 43 minutes ago from Pontyberem, Wales

  @bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.

• 
  Jamie Thomas (@jamietomx) reported 44 minutes ago from Swansea, Wales

  @Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone

• 
  James Butler (@mrjpbutler) reported 47 minutes ago from Dunvant, Wales

  have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

• 
  Paul Potts (@paulpottsmusic) reported 49 minutes ago from Aberavon, Wales

  @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vicki (@vcotton21) reported 6 minutes ago

  @bt_uk Taken out new broadband with you last Friday and I’ve had nothing but trouble since connecting some of my devices & wifi frequently dropping out, previous Sky broadband handled it fine. Can’t log into my account, really unhappy. Do I have a 14day cooling off period?

• 
  Dwain Driver (@TrainDriver1982) reported 6 minutes ago

  If @bt_uk tries to insist your router is broken (when actually the network is down) DO NOT accept their new router unless you enjoy your tv stream constantly buffering….

• 
  Andrhu (@ALivMusico) reported 7 minutes ago

  @bt_uk MyBT is a mess. I’m stuck in a loop. When I log in it says I have to update the username to an email address. When I do so it says it’s already in use (it’s the one I use to log in?) end up in a never ending loop. Can’t pay the bill. What’s going on?

• 
  Broden 🇬🇧♿✝️ (@Gavtaraysin) reported 11 minutes ago

  @bt_uk I can't get in my account because of your pass code system is sending out multiple pass codes which neither work, and now it says to wait or cancel. Cancelling does nothing to fix the problem. How long do I have to wait until the pass code system resets?

• 
  TINA MOORE (@Sassytrip88) reported 12 minutes ago

  @Catheehello @bt_uk Same very annoying problem and really slow internet that keeps cutting out So much for quicker connection

• 
  Mark Haynes (@IQuitMuskspace) reported 14 minutes ago

  .@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody.

• 
  Richard Latto (@RichardLatto) reported 17 minutes ago

  @bt_uk Hello. Your email seems to be down on browsers. Keep getting the message "Unable to validate the information provided" when trying to login?

• 
  🇬🇧 (@JakeTheScalper) reported 18 minutes ago

  @bt_uk my broadband is down AND your website is down so I can’t report an outage. Such poor service no wonder everyone is moving to alt nets

• 
  Mr Blue (@LNielinger) reported 18 minutes ago

  @bt_uk Hi currently need and engineer visit but your website is stuck in 'LOADING' and thats it! HELP

• 
  Click Clack (@kharikola1) reported 20 minutes ago

  @bt_uk the BT app is very slow loading pages!