BT (British Telecom) Outage Report in Pontarddulais, City and County of Swansea, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Neath, Llanelli, Burry Port, Swansea and Carmarthen.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Internet | |
| Llanelli |
Internet | |
| Burry Port |
Internet | |
| Swansea |
Internet | |
| Carmarthen |
Phone | |
| Llanelli |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok
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stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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gaz downey 🏴🏴
(@downeyg12) reported
from
Swansea, Wales
@LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!
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Claire 💙🏴
(@smithymanderz) reported
from
Pontyberem, Wales
@bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess
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Leanne Richards
(@leannemrichards) reported
from
Bishopston, Wales
@bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?
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Sonny Jim
(@johneds53) reported
from
Carmarthenshire, Wales
@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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Tony Sharpe 🍺🎤🦢🏴🤘🏻
(@CelticWarrior_3) reported
from
Swansea, Wales
@iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport
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mike noonan
(@noonanwales) reported
from
Port Talbot, Wales
@btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor
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𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜
(@jessicaharries) reported
from
Llanelli, Wales
@bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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James Butler
(@mrjpbutler) reported
from
Dunvant, Wales
have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
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Steven
(@steveirv39) reported
from
Dyffryn Clydach, Wales
Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Paul Owen
(@Paulowen300Paul) reported
from
Cwmafan, Wales
@btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!
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Wayne Cater
(@waynecater1) reported
from
Ammanford, Wales
@btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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eleanor mullins 🌈
(@ElzsMullins) reported
@bt_uk your a bloody joke your billing us twice a month at nearly 200 pounds plus your wifi is **** the worst customer service
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Chiltern Law - Solicitors
(@chilternlaw2013) reported
@bt_uk on the off chance that anyone cares about customer care and service can someone half sensible contact me today and deal with my multiple complaints? Nathan J Broad of EE seems to have disappeared and never replies to my emails.
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Robster
(@Robster33818854) reported
@bt_uk Current BT customer. Currently the shittest internet service on the market. Goes down more times than Monica Lewinsky!
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Dee
(@sheetro) reported
@bt_uk Hello! Wondering if you could help. I think you've sent the envelope to return the BT box back to you to our now old address! We took the equipment with us knowing we'd return it, but we won't get the return envelope. Could you send it to the new address please? Thanks!
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Luke 🏴
(@LukeWilliams22) reported
Any chance your of your network not going down every ten minutes @bt_uk?
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Robster
(@Robster33818854) reported
@bt_uk Good old BT - lets end a complaint by saying 'we've tried to help' - 'text our ****** helpline again' 😡 well handled.
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Donna Beamish
(@DonnaBeamish) reported
@bt_uk - managed to cancel my order over 3 weeks but you have just sent me text about upgrading my broadband. Please would you double check that I’m not a customer and remove me from your communications list
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Robster
(@Robster33818854) reported
@bt_uk Oh and when Openreach engineers and BT ever get joined up, the paying customers might get to know wtf is happening...
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Andrew D
(@AndyD_1874) reported
@bt_uk my home internet is down and the text message from BT said it aims to be fixed by midnight on Monday which isn't very good...🤔 (has been down since Tuesday night) If you could help, I would appreciate it.
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Harsh Singh
(@harshksin) reported
@SkyHelpTeam Hey team, any updates? This is the fifth day and no engineer/customer service team has contacted me yet. I am now very keen to switch to @bt_uk