BT (British Telecom)

BT (British Telecom) Outage Report in Carmarthen, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Carmarthen come from postal codes SA31.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Carmarthen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carmarthen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Carmarthen, Wales 03/18/2026 18:10

March 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Carmarthen, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Carmarthen.

Loading map, please wait...
City Problem Type Report Time
United KingdomCarmarthen E-mail
United KingdomLlanelli Internet
United KingdomBurry Port Internet
United KingdomCarmarthen Phone
United KingdomLlanelli Internet
United KingdomLlanelli Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Carmarthen, Wales

Latest outage, problems and issue reports in Carmarthen and nearby locations:

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • QuintonOHara Quinton O' Hara (@QuintonOHara) reported

    @BTCare Definitely not what my family went though you were no help look up your records 👎😡

  • PeteHarrison90 Peter Harrison (@PeteHarrison90) reported

    @bt_uk No ones working from home. As I work in retail. It seems a bit strange to me. We've never had this before, we turned it off and back on again

  • pipcell Phil Torpey 💙 (@pipcell) reported

    @bt_uk This is a very poor end user experience.

  • QuintonOHara Quinton O' Hara (@QuintonOHara) reported

    @BTCare It doesn’t matter anymore it’s when I seen someone else complaining about @BT the bad experience you put my parents through brought it all back again 👎😡

  • JhnDwsn John Dawson (@JhnDwsn) reported

    @bt_uk Thanks Janet. Don't mean to be impolite, but Are you a real person? I appreciate your reply, but Don't see why BT can't put a service update ou publicly. I know from social media (because I have a Vodafone mobile keeping me online) that hundreds , if not thousands are affected

  • JhnDwsn John Dawson (@JhnDwsn) reported

    @bt_uk Thanks for that - good to know, but we feel were being ignored here! So if you're blaming Openreach, why can't you preasure them for better I do? Makes BT look bad. There are thousands of local people affected by this. I accept problems occur. Why can't you tell us about them?

  • Redacted55 Woody (@Redacted55) reported

    @bt_uk It's exactly what I pay for. No problems . 👍

  • rich6013 Mark 🇺🇦 (@rich6013) reported

    Our broadband speed seems to go down as the price goes up? @bt_uk.

  • colwebsec Colin Scott 💙 (@colwebsec) reported

    @bt_uk You give me nothing new in return. Just empty apologies and excuses. Of course I signed the contract without reading 1000s of lines of legal garbage, who does read it. Fair enough rise with inflation but the extra 3.9% is a joke. £450 to terminate now. FFS.

  • rich6013 Mark 🇺🇦 (@rich6013) reported

    @bt_uk Price recently increased by 16+%, BB speed down by 18% and below guaranteed minimum. Had engineers look at things but they manage to wriggle out of it. Empty promises by BT of fibre to the house and that was the main driver for staying with you.