BT (British Telecom)

BT (British Telecom) Outage Report in Carmarthen, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Carmarthen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carmarthen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Carmarthen, Wales 01/30/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Carmarthen, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Llanelli and Burry Port.

Loading map, please wait...
City Problem Type Report Time
United KingdomLlanelli Internet
United KingdomBurry Port Internet
United KingdomCarmarthen Phone
United KingdomLlanelli Internet
United KingdomLlanelli Internet
United KingdomLlanelli Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Carmarthen, Wales

Latest outage, problems and issue reports in Carmarthen and nearby locations:

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Impablomations Impablomations (@Impablomations) reported

    @bt_uk @MarcSDuffy I just spoke to your loyalty team and basically been told 'tough' (not in those words) because im in contract. Been a loyal customer for years and this is the thanks I get. When my contract is up, I'm gone.

  • kevin_busby Kevin Busby (@kevin_busby) reported

    @MarcSDuffy @bt_uk Can you not go back & say you can’t pay as it will cause inflation to rise & the priority is to get inflation down? Works for the government 👍

  • The4thSong ChelseafortheCup (@The4thSong) reported

    @bt_uk Sorry, but you're not allowed to access the Internet at the moment. The BT access control in your Smart Hub has been set to prevent this computer or device from accessing the internet at this time. The access control period will need to be updated, wtf is this b/s

  • connelhooley Connel Hooley (@connelhooley) reported

    @MarcSDuffy @bt_uk Plus Net, which is a BT sister company. Mines going up 3.9%. I get BT Sport through them too. Customer service has always been good on the rare time I've called them.

  • srossi72 Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported

    @bt_uk Been having this issue for years but....The last 2 to 3 days my broadband connection has been dropping every 5 minutes, all day. Any idea why?

  • tina_rgb Tina (@tina_rgb) reported

    @bt_uk See that again contradicts what support said when I asked them, with them insisting that the adapter would replace this necessity. To be clear, if I choose not to switch to digital voice, would this mean I lose my landline?

  • dadofwar_ Steve 𐃈 (@dadofwar_) reported

    @bt_uk Evidently, the terms of service are not clear - as I’ve just got the above email.

  • J_92__ Jack (@J_92__) reported

    @MarcSDuffy @fnafilms @bt_uk Virgin, but they said they’re putting my bill up by nearly £20 a month in April. I’m thinking of getting one of those new customer offers with Sky

  • excitedpixels Jeremy Wood (@excitedpixels) reported

    @googledrive 10mbs and 13mbs is the usual awful @bt_uk service but it shouldn't take this long to upload. Wish you made a cloud based migration system from dropbox to google drive (or is there a better way). It'll take months to copy the photo's at this rate. :( just feels overly slow.

  • tina_rgb Tina (@tina_rgb) reported

    @bt_uk Any reason your support is still assuring people that they can switch to digital voice and keep using third party routers? Support insists an adapter is provided however doesn't this only allow third party phones with a BT hub required?