BT (British Telecom)

BT (British Telecom) Outage Report in Carmarthen, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Carmarthen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carmarthen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Carmarthen, Wales 01/19/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Carmarthen, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Llanelli, Burry Port and Carmarthen.

Loading map, please wait...
City Problem Type Report Time
United KingdomLlanelli Internet
United KingdomBurry Port Internet
United KingdomCarmarthen Phone
United KingdomLlanelli Internet
United KingdomLlanelli Internet
United KingdomLlanelli Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Carmarthen, Wales

Latest outage, problems and issue reports in Carmarthen and nearby locations:

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MalHughes17 Mal Hughes󠁧󠁢󠁷󠁧󠁢󠁷󠁬 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MalHughes17) reported

    @pjhj51 @btsport Red button showing service park coverage now 🤞Guess it wasn't Sky or Virgin TV's issue, just that coverage wasn't made available via the BT red button option 🤔

  • shamikaze84 Shami is Pro HUMAN Rights (@shamikaze84) reported

    @bt_uk you are clearly having some serious kinds of issues with your services at the moment, b/c my average length of Skype call with one of your customers is about 30s this morning. I'm counting my blessings that I'm not a customer of yours!

  • EllaB1983 The Gin Mum Club (@EllaB1983) reported

    @bt_uk DISGUSTING CUSTOMER SERVICE!! Day 3 of my very vulnerable 98yr grands father being left with no landline which affects his careline!! Day 3 of them saying they will be out and no show!!! How can you leave someone without their only form of help!!! DISGUSTING DO NOT USE

  • hairagon charles c (hairagon) (@hairagon) reported

    @dvotee @bt_uk @virginmedia I had a similar issue with BT. I opted for fibre and received esimates for the speed i would get. Engineer came and fitted a new phone line but none for the braodband. After several calls and confirmation of speed to mt area it turned out that fibre was not available in my area

  • hairagon charles c (hairagon) (@hairagon) reported

    @dvotee @bt_uk @virginmedia I had a similar issue with BT. I opted for fibre and received esimates for the speed i would get. Engineer came and fitted a new phone line but none for the broadband. After several calls and confirmation of speed to my area it turned out that fibre was not available in my area

  • RebellionRevo1 JinxedRebellion (@RebellionRevo1) reported

    @btsport Can I order and watch this if I'm not a sky or bt sports customer?

  • dvotee Dvotee (@dvotee) reported

    Well thnx @bt_uk I wait a month for full fibre installation, there's a fault and am told an engineer will be out with 2 days I chase just now and told I have to wait another month . Think I'll just cancel and go with @virginmedia unbelievable

  • edjlane Ed Lane (@edjlane) reported

    @bt_uk Is that the official BT position on loyal customers? To treat them worse than new customers?

  • NaziarHashemi Naziar Hashemi (@NaziarHashemi) reported

    Having waited for 2 months for @bt_uk to fix our broadband, they update their website a minute after the fix time to say they can't provide a fix time. @BTSopenreach have finally dug a couple of holes. No customer service, no respect for their customers.

  • esho_funi Clairey (@esho_funi) reported

    @bt_uk well after being promised that I would have a new router within 24/48hrs of last Saturday, I’m still left with no broadband. The 4th time it has gone wrong and stopped. How am I supposed to earn a living working from home if you keep letting me down…?