BT (British Telecom)

BT (British Telecom) Outage Report in Carmarthen, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Carmarthen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carmarthen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Carmarthen, Wales 02/21/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Carmarthen, Wales

Latest outage, problems and issue reports in Carmarthen and nearby locations:

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SkitsBuddhaboy buddhaboy (@SkitsBuddhaboy) reported

    @bt_uk a whole month and 2 weeks for yet again ur **** service lol

  • JoJo_Snell Johanna Snell (@JoJo_Snell) reported

    @bt_uk my parents have had no landline or internet for 10 days. You said you’d fix it yesterday and now it’s being pushed back to tomorrow. It’s becoming a joke. Where is the apology, urgency and compensation for absolutely NO service???

  • sluggett_martin Martin Sluggett (@sluggett_martin) reported

    @bt_uk Having to revisit an issue i had already addressed and agreed to a solution to find it had not been executed then having to re examine all the details again to get to the same conclusion.

  • KathyPearson1 Kathy Pearson (@KathyPearson1) reported

    @bt_uk Never thought moving my phone and broadband would be so stressful. BT notified on 18/02. Given 3/03 as moving date. That was then changed to 8/03. Phone line done but am still waiting for broadband #poorservice #unacceptable Now looking at 12/03 at the earliest. 😡

  • Lindaa_D Linda Davidson (@Lindaa_D) reported

    Never met a company worse than @bt_uk. Left them 2 months ago and they STILL CONTINUE to take money out of my account

  • Kroenke_out1 Kroenke_Out1 (@Kroenke_out1) reported

    @jorgfegg @GaryLineker @btsport I didn't understand there was another my bad

  • mcpeake_mark Mark McPeake (@mcpeake_mark) reported

    @bt_uk So it's raining and what does that mean? It means a reasonable Internet connection of 35/4.5Mbs with a ping of 18ms drops to 5.7/0.73Mbs with a ping of 515ms. And before you ask, it isn't anything in my house. Same old problem. Go look at the pole connection. It's there!

  • jesshavingfun_ Jess 🦂 (@jesshavingfun_) reported

    @bt_uk hi, our Wifi has been down all afternoon but according to your service status check on your app there’s no know faults in our area, we’ve tried rebooting our box with no luck, anything else we can do?

  • paulusminimus Paul Gedge (@paulusminimus) reported

    @bt_uk Third time in about two weeks our internet's gone down for a protracted period. Seriously?

  • vilmsgreen Vilms Green (@vilmsgreen) reported

    @bt_uk incredible poor response to phone calls! Thousands on furlough why not get more staff!