BT (British Telecom) outages and service status in Carmarthen, Wales

Problems in the last 24 hours in Carmarthen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carmarthen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Carmarthen, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Llanelli.

City	Problem Type	Report Time
Llanelli	Phone	25 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Carmarthen, Wales

Latest outage, problems and issue reports in Carmarthen and nearby locations:

• 
  𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported 31 seconds ago from Llanelli, Wales

  @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

• 
  Sonny Jim (@johneds53) reported 57 seconds ago from Carmarthenshire, Wales

  @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

• 
  PAUL REES (@PAULREES10) reported 9 minutes ago from Pontarddulais, Wales

  @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

• 
  Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported 19 minutes ago from Pontyberem, Wales

  @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

• 
  stuart davies (@stuartd32) reported 40 minutes ago from Pen-y-groes, Wales

  @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

• 
  les (@rapcolumbo) reported 43 minutes ago from Llanelli, Wales

  @MikeBubbins @btsport Ah right. Never had a BT box.

• 
  Gaynor Madoc Leonard (@MadocLeonard) reported 46 minutes ago from Carmarthenshire, Wales

  @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

• 
  catherine lewis (@CathLew13) reported 54 minutes ago from Llanelli, Wales

  @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

• 
  Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported 59 minutes ago from Pontyberem, Wales

  @bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ems7 (@ems7) reported 3 minutes ago

  @bt_uk how can I contact your complaints department? I have had two missed calls from them. The number on your complaints page won’t put me through. Live chat can’t help. I’ve already escalated the complaint.

• 
  AFCdonnilad (@afcdonnilad) reported 3 minutes ago

  PT1 @WeAreOpenreach Formal complaint incoming. @bt_uk @EE Order placed 6 April ahead of house move on 15th. Install promised 22nd. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr updates that deliver nothing. No broadband, TV, smart devices — for nearly a MONTH.

• 
  Lee Williams (@LeeWilliams154) reported 4 minutes ago

  @bt_uk Excellent service from Brian at your call centre BT when I called, got everything I wanted and possibly TV from you in a few months

• 
  Mark Haynes (@IQuitMuskspace) reported 5 minutes ago

  @bt_uk Why bother??? You only close them when you don't know how to fix the problems you make!!!

• 
  bakerbird  (@cakey12) reported 9 minutes ago

  @bt_uk you’ve emailed me saying I can view my bill, can’t get into my account. Is there a problem with your website ??? Been like it all day and I’d like to see my bill !

• 
  Nix's (@nickinoonoos) reported 9 minutes ago

  @bt_uk why can we not talk to an operator anymore, dyk how, annoying it is, when no one will pick up the call and you have no WIFi for 5 weeks now and all I get told is "there's a network error" Well sort the issue, you are quick to take payment, which I will be claiming back

• 
  Tubularswells (@Tubularswells) reported 10 minutes ago

  @bt_uk @OpenreachHelp unacceptable 7+ day broadband outage. Newborn at home, baby monitor offline, clear vulnerability risk. Already diagnosed fault. Need urgent escalation, 4G backup and review for full fibre upgrade. Considering switching provider.

• 
  Marc Harris (@Marcharris1687) reported 10 minutes ago

  @bt_uk you are actually useless phones are down in our area when we rung you to tell you you were already aware but can't do anything or update you because the team are off until Thursday what sort of bullshit is that you only got one team to deal with issues

• 
  Stockport871 (@stockport871) reported 12 minutes ago

  @bt_uk It’s linked to a vulnerability issue, reel feee to direct message me, the reason I can’t call is on the account.

• 
  Paul stagg (@Staggly) reported 13 minutes ago

  @bt_uk @NRManc they’ve messed up everyone’s account - it be worried they are taking money from old customers so check your bank - they aren’t acknowledging the issue