BT (British Telecom) outages and service status in Carmarthen, Wales

Problems in the last 24 hours in Carmarthen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carmarthen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Carmarthen, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Llanelli.

Community Discussion

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BT (British Telecom) Issues Reports Near Carmarthen, Wales

Latest outage, problems and issue reports in Carmarthen and nearby locations:

• 
  stuart davies (@stuartd32) reported 5 minutes ago from Pen-y-groes, Wales

  @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

• 
  𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported 7 minutes ago from Llanelli, Wales

  @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

• 
  Gaynor Madoc Leonard (@MadocLeonard) reported 16 minutes ago from Carmarthenshire, Wales

  @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

• 
  les (@rapcolumbo) reported 41 minutes ago from Llanelli, Wales

  @MikeBubbins @btsport Ah right. Never had a BT box.

• 
  PAUL REES (@PAULREES10) reported 42 minutes ago from Pontarddulais, Wales

  @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

• 
  catherine lewis (@CathLew13) reported 48 minutes ago from Llanelli, Wales

  @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

• 
  Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported 50 minutes ago from Pontyberem, Wales

  @bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.

• 
  Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported 55 minutes ago from Pontyberem, Wales

  @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

• 
  Sonny Jim (@johneds53) reported 55 minutes ago from Carmarthenshire, Wales

  @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Percival (@pencil316) reported 5 minutes ago

  Horrendous service from @bt_uk. Dealing with my Father in Laws account and getting threatening letters when we’d been reassured it was sorted. Disgusting. Stay well away.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 7 minutes ago

  @stokeygurl @bt_uk Sadly, BT are fobbing you off. This is a known issue and clearing your cache won't work. If it does by all means come back and update us. I've calIed 150 several times now about this issue and no resolution. I have asked for a paper bill and 7 days on and I'm still waiting.

• 
  Christian Trampenau (@trampenau) reported 8 minutes ago

  @bt_uk any idea when normal service will resume on the mobile EE/BT network in Mundesley Norfolk? the service has been down for over two days

• 
  Alexandra O'Byrne (@AlexaOByrne) reported 9 minutes ago

  @simboman @stokeygurl @bt_uk Could not agree more! During my many calls with BT I’ve been told this is affecting tens of thousands of customer accounts. Waiting for my paper bill for which BT “kindly waived the £3 fee”. Luckily, I’m “out of contract” and hence able to move to another provider.

• 
  Jon Chadwick (@JonD_Chadwick) reported 11 minutes ago

  @bt_uk Still can't get this problem fixed. Spent an hour on the phone yesterday, was promised a call back today at 3pm. No-one rang. Back on hold again. What do I do?

• 
  Mr Blue (@LNielinger) reported 12 minutes ago

  @bt_uk Hi currently need and engineer visit but your website is stuck in 'LOADING' and thats it! HELP

• 
  Emma (@88ejackson88) reported 13 minutes ago

  @bt_uk Internet cut out last night. Router is blue but says no Internet connection, struggling to even use phones on 4 and 5g and all other devices and gaming consoles not connecting. Its been rebooted and factory reset, help please?

• 
  Andrhu (@ALivMusico) reported 17 minutes ago

  Apparently @bt_uk according to your customer service rep I can’t log in because I have an outstanding bill. Yet your text messages tell me to log in? It’s complete bull. Your customer service haven’t a clue

• 
  Ann Palmer (@AnniePShoreham) reported 21 minutes ago

  @bt_uk No I won’t do that. I have spent far too many hours of my life at various times over the last year trying to get this sorted. Please pass this to the complaints team - the agent I spoke to on 5/3 promised to sort it. Another epic fail.

• 
  Sian (@SianElin_PT73) reported 23 minutes ago

  @bt_uk Not able to do this as I have no phone signal-hence need internet.