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BT (British Telecom)

BT (British Telecom) outages and service status in Carmarthen, Wales

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Carmarthen, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Carmarthen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carmarthen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Carmarthen, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Llanelli.

CityProblem TypeReport Time
Llanelli Phone 19 days ago
Llanelli Internet 29 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Carmarthen, Wales

Latest outage, problems and issue reports in Carmarthen and nearby locations:

  • jessicaharries
    ๐™น๐šŽ๐šœ๐šœ๐š’๐šŒ๐šŠ ๐™ท๐šŠ๐š›๐š›๐š’๐šŽ๐šœ (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi ๐Ÿ˜Š we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand youโ€™re very busy as

  • rapcolumbo
    les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • johneds53
    Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • stuartd32
    stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why Iโ€™m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • smithymanderz
    Claire ๐Ÿ’™๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

  • PAULREES10
    PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player ๐Ÿ‘๐Ÿ‘

  • MadocLeonard
    Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed ยฃ600. Mum pays monthly by direct debit, never more than ยฃ23!

  • smithymanderz
    Claire ๐Ÿ’™๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.

  • CathLew13
    catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!๐Ÿ˜‚

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TrainDriver1982
    Dwain Driver (@TrainDriver1982) reported

    @bt_uk Neighbours have same problem. Despite your test saying nothing wrong with line - USELESS BT

  • ah_potts
    Andrew Potts (@ah_potts) reported

    @bt_uk @cakey12 Broadband gone down, try logging into the app, do the 2 step verification, then select manage my account and it tries to load then goes back to the login screen. (s there a general issue?

  • Fliposteo
    Philip Godfrey (@Fliposteo) reported

    @bt_uk I havenโ€™t been able to access my account or log in on the BT app for days/weeks despite following instructions to change user name etc. the system sucks. Canโ€™t through on the phone How do I get my bills if I canโ€™t log in?! For a communication company this is a (bad) joke.

  • CatherineG2009
    CG2009 ๐Ÿฆ“๐Ÿฆ“ (@CatherineG2009) reported

    @btbusinesscare Not helpful really. Any business needing help has to wait for Tuesday. Absolutely useless service. Currently experiencing THIRD week this year of broken service. Bank holiday should be my busiest time, but Iโ€™ve had to close. 0/10.

  • TrainDriver1982
    Dwain Driver (@TrainDriver1982) reported

    @bt_uk no broadband. Phone just direct to visual service which doesnโ€™t work. Broadband test fails. NEED TO WORK

  • HounslowParking
    Asif Rana (@HounslowParking) reported

    @bt_uk Iโ€™ve told your complaint handlers Iโ€™m not spending one more minute of my time talking to anyone from BT. Even recalling any part of this mess will make me lose my temper and Iโ€™ve already spent hours. My monthly bills have gone from ยฃ125 to over ยฃ500. Why? BT has no answer.

  • stratfordmark
    mark stratford (@stratfordmark) reported

    @bt_uk Yes please, read my messages and tell me what I can do. Engineer never showed up with no information to tell me they had not picked the job up. Just as well i rang @bt_uk at 5pm to find out. Since I was warned that I would be charged ยฃ50 if I was not in im expecting some comp!

  • simonjbowler
    Simon Bowler (@simonjbowler) reported

    @bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.

  • NeilNmcculloch7
    Go-kart Mozart (@NeilNmcculloch7) reported

    @bt_uk why are you the worst broadband provider in history?

  • MrAndyMich
    Andy Mich (@MrAndyMich) reported

    @bt_uk I donโ€™t need to call any number I need BT and the people making these stupid decisions to realise theyโ€™re putting their customers at risk. The issue is you werenโ€™t able to spot whether it was a scam number or not. So the question is why are BT as a company putting their customers through this? Please listen to what Iโ€™m saying and pass my deep concerns to the people making these stupid decisions.