BT (British Telecom)

BT (British Telecom) Outage Report in Carmarthen, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Carmarthen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carmarthen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Carmarthen, Wales 12/31/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Carmarthen, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Llanelli, Burry Port and Carmarthen.

Loading map, please wait...
City Problem Type Report Time
United KingdomLlanelli Internet
United KingdomBurry Port Internet
United KingdomCarmarthen Phone
United KingdomLlanelli Internet
United KingdomLlanelli Internet
United KingdomLlanelli Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Carmarthen, Wales

Latest outage, problems and issue reports in Carmarthen and nearby locations:

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MarklovesNinty Mark (@MarklovesNinty) reported

    Well, biggest thanks to @bt_uk Who have essentially ruined Christmas! Can’t see my family over the holidays and now I’ll have no internet either. So no Gaming,TV, streaming and no FaceTime with family! Not to mention the gifts that rely on WiFi. Worst company ever!

  • ItsTimDixon Tim Dixon (@ItsTimDixon) reported

    @bt_uk I now request that you escalate my issue of 8 days of no broadband to a manager and request a call to my mobile ending in 08 this morning, to discuss next step (but I won't keep you on hold for 45 minutes). Your move.

  • CallumHeinrich CALLUM HEINRICH (@CallumHeinrich) reported

    Everyone. @bt_uk the the most incompetent company with no support. NO HELP AT ALL.

  • RhysRobertLewis Rhys Lewis (@RhysRobertLewis) reported

    Been without broadband for three weeks due to poor communication between @bt_uk & @plusnethelp. The worst switch over I’ve ever had. Worse as my partner and I are key workers (NHS & Local Gov). Will be making a complaint to regulator shortly.

  • DarnellTemenu DARNELL TEMENU (@DarnellTemenu) reported

    WiFi is down again come on @bt_uk

  • MartinOrigin8 Martin Smith (@MartinOrigin8) reported

    BT once again prove their inability to give customer service. Still sending a bill to the wrong address after many years of asking for it to change. Data protection? Privacy issues? @BTCare #GDPR @Ofcom

  • AnnaHanchard Anna Hanchard (@AnnaHanchard) reported

    @bt_uk Yes still having major problems but dealing with Head Office & engineer. Am being supplied with a 4g hub for Xmas.

  • AndrewRavenwood AndrewRavenwood (@AndrewRavenwood) reported

    @bt_uk You never told me you had broadband-only offers which would save me nearly £20 a month - Although there appear to be no actual details on the website for me to use as a comparison.

  • CallumHeinrich CALLUM HEINRICH (@CallumHeinrich) reported

    @bt_uk have made an error and not even offered a solution.

  • andrewfq Andrew Q (@andrewfq) reported

    @bt_uk Good morning - simple issue - I left BT about 8 months ago - you are however still sending me emails about a bill each month - any chance you could stop these please? thanks.