BT (British Telecom) Outage Report in Carmarthen, Wales
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Carmarthen, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carmarthen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Carmarthen, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Llanelli, and Carmarthen.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli
|
Internet | 1 day ago |
|
Carmarthen
|
1 month ago | |
|
Llanelli
|
Internet | 4 months ago |
|
Burry Port
|
Internet | 4 months ago |
|
Carmarthen
|
Phone | 4 months ago |
|
Llanelli
|
Internet | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Carmarthen, Wales
Latest outage, problems and issue reports in Carmarthen and nearby locations:
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Claire ๐๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@smithymanderz) reported from Pontyberem, Wales@bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess
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Sonny Jim (@johneds53) reported from Carmarthenshire, Wales@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed ยฃ600. Mum pays monthly by direct debit, never more than ยฃ23!
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Claire ๐๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@smithymanderz) reported from Pontyberem, Wales@bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.
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stuart davies (@stuartd32) reported from Pen-y-groes, Wales@bt_uk can you please tell me why Iโm paying for a broadband service that keeps dropping ever few hours? Can someone please help
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catherine lewis (@CathLew13) reported from Llanelli, Wales@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!๐
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PAUL REES (@PAULREES10) reported from Pontarddulais, Wales@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player ๐๐
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๐น๐๐๐๐๐๐ ๐ท๐๐๐๐๐๐ (@jessicaharries) reported from Llanelli, Wales@bt_uk Hi ๐ we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand youโre very busy as
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mr T0n3r๐ฌ๐ง๐ฎ๐ช (@toner1984) reported@bt_uk hi, I'm a BT customer, and need a new router. How can I order a new Hub? Thanks
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Gautam Das (@DasD36516180) reported@bt_uk hi I am from TW76AT. Our broadband seems to be failing from yesterday evening and completely stopped working. I need this broadband to function to continue with my work. Phone calls are ringing and response so far. Please can u give me a service update in my area
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Rhyan (@DataStore_) reported@bt_uk Hi, is there a particular reason I can't cancel my (soon to end) contract via your website? Seems your call centres are vacant.
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Sheila Evans ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@SAEvans66) reported@btbusinesscare we pay for Critical care on our business landline so that faults are repaired within 6 hours not the 8 days weโve been quoted!! When you have no mobile signal and are reliant on your landline this is shocking service.
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Jessica Maria (@jessica_mariac) reported@SkyUK @bt_uk so is it correct that the outage in Bedford is going to take 2-3 DAYS to repair?
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Anne P (@anniepants35) reported@bt_uk can you please contact me asap re mini-hub not working despite being re-assured it will remain on as continuation of home service not possible due to a BT error. Now unable to work from home!
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FijustFi (@bitchystichy) reported@hatetorycuts @bt_uk BT have always provided the emergency operator service, they handle the call before it goes to fire, police or ambulance. When you first call and are asked what service, thats the BT role.
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Tim Haines (@TimHaines77) reported@bt_uk The fault was supposed to have been fixed on Tuesday. You emailed to say you couldn't fix but have provided no date. You never paid automatic compensation last time my phone broke.
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Angela ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ โ๏ธ ๐ช๐บ ๐ค (@sistersurxang) reported@bt_uk Despite 5 phone calls to you and 2 promised call backs from your customer service team I've still not got my issue sorted out. All I want to do is cancel the broadband part of my package and keep my call plan (landline). Why is this so difficult to sort out
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Dylan Jones (@dylanjonesCAFC) reported@bt_uk your wifi is so ******* **** it makes me want to off myself yet again cutting out non stop stupid stupid company