BT (British Telecom) Outage Report in Carmarthen, Wales
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The latest reports from users having issues in Carmarthen come from postal codes SA31.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Carmarthen, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carmarthen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Carmarthen, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Carmarthen and Llanelli.
| City | Problem Type | Report Time |
|---|---|---|
 Carmarthen |
Phone | |
| Llanelli |
Internet | |
| Llanelli |
Internet | |
| Llanelli |
Wi-fi | |
| Carmarthen |
Phone | |
| Llanelli |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Carmarthen, Wales
Latest outage, problems and issue reports in Carmarthen and nearby locations:
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stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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Gaynor Madoc Leonard
(@MadocLeonard) reported
from
Carmarthenshire, Wales
@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!
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les
(@rapcolumbo) reported
from
Llanelli, Wales
@MikeBubbins @btsport Ah right. Never had a BT box.
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Sonny Jim
(@johneds53) reported
from
Carmarthenshire, Wales
@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜
(@jessicaharries) reported
from
Llanelli, Wales
@bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as
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catherine lewis
(@CathLew13) reported
from
Llanelli, Wales
@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂
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Claire 💙🏴
(@smithymanderz) reported
from
Pontyberem, Wales
@bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess
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Claire 💙🏴
(@smithymanderz) reported
from
Pontyberem, Wales
@bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Past Perfect Vintage
(@vintagemusic) reported
@btbusinesscare Have currently been on an online chat for more than half an hour ... and still no clear sign of being sorted out! Why can't we get an efficient & accurate service? Disappointed with #BritishTelecom
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Tobias 'Bear Waltham
(@Waltham_Bear) reported
It will be ten days tomorrow @bt_uk with no broadband. Had @OpenreachHelp here since 0800 this morning reinstalling (again) into our house (3rd time), only to be told that its all plugged into the wrong exchange and he has no idea when it will be fixed. Utterly shocking service!!
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Ian Macaulay
(@IanMacaulay15) reported
@bt_uk Shocking help from business side not even sure if it's a real person I'm talking to as certainly not listening! Just told I would have to pay and have two connections and contracts and I can't upgrade or come over from a retail customer and would need to install a second fiber
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🏴 Shona Mackie 🏴
(@shonamackie) reported
from
Huntly, Scotland
@bt_uk Engineer the morn afterneen but when chatting to call handler they asked do you not think about moving with the signal you get nae good that ehh
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Andy B 💙
(@m7leicauser) reported
@bt_uk If I get three nuisance calls in a morning, it is clearly not working well for me. Sorry, Aisling, but this is really, really annoying .
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Emma Jones
(@Jonesec1976) reported
@bt_uk If only this were true but sending direct messages doesn't seem to address any of the problems that we encounter nor do any BT customer service agents seem to care about resolving our issues.
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Jenny 💙
(@Miss_JulietD001) reported
@bt_uk My father has gone into residential care. Am I able to cancel to landline and if so how?
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Emma Jones
(@Jonesec1976) reported
@bt_uk Not seeing evidence of brilliant people here when nobody is willing to help solve our issue of no service that we are still paying for. Shameful
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Coogrind
(@CaroleS91537175) reported
@pottingerstef @bt_uk Has she seriously not had her phone/broadband back on yet? Surely it should be classed as an emergency !! Leaving an elderly lady who lives on her own without contact with the outside world during a pandemic and the worst weather we have had all winter. shame on you @bt_uk !!!
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Emma Jones
(@Jonesec1976) reported
@bt_uk Shame that BT prioritises vacuous messages rather than addressing appalling customer service and addressing the fact that we have had no working landline since mid Feb and are still paying for it. Promises at every step of the way and total failure to deliver every time.