BT (British Telecom)

BT (British Telecom) Outage Report in Carmarthen, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Carmarthen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carmarthen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Carmarthen, Wales 02/02/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Carmarthen, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Llanelli and Burry Port.

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City Problem Type Report Time
United KingdomLlanelli Internet
United KingdomBurry Port Internet
United KingdomCarmarthen Phone
United KingdomLlanelli Internet
United KingdomLlanelli Internet
United KingdomLlanelli Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Carmarthen, Wales

Latest outage, problems and issue reports in Carmarthen and nearby locations:

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JackPilcherMay Jack Pilcher May (@JackPilcherMay) reported

    @bt_uk hi, I have one of your BT Halo Mini Hubs but we've lost the password card. Can you help me find/retrieve the password?

  • Nyishaaargh Enemarr (@Nyishaaargh) reported

    @bt_uk um.... Be GREAT to wake up one day n know FOR CERTAIN that the old account I've closed, customer services has closed.. ACTUALLY IS closed!? and I'm not STILL being chased for an account I was secretly charged for.. Twice!? One day #Help #CanSomeoneSortThisOnceAnfForAll

  • luke_m_m Luke MacKay-Morris (@luke_m_m) reported

    @bt_uk I need you lot to resolve Order reference VOL013-625174632750 pronto - I'm sick of this poor customer experience, had no phone since September and didn't even ask for a digital voice 'upgrade'

  • H_O_R_R_O_R 🎄SLEIGHER🎄 (@H_O_R_R_O_R) reported

    @bt_uk Ok, so is this fault an outage for many customers or just me because i see my neighbours wifi still on so im guessing their broadband is fine, which tells me its just my brordband thats out. Thx.

  • CrazyCa56780547 CrazyCat Lady (@CrazyCa56780547) reported

    @bt_uk Not doing enough. I am old, disabled and partially sighted and on the BT Vulnerable list and have been without broadband in a no mobile signal area for a week now! Have been told no chance of a repair until the 27th! So TV, no Talking Books and no broadband until the New Year.

  • helenhartley73 Helen Hartley (@helenhartley73) reported

    @bt_uk is your broadband service down in Failsworth, Manchester at the moment?

  • jack00096417 jack (@jack00096417) reported

    @BTCare i have no idea how u can actually make a wifi connection this **** its embarrassing

  • moongazerale Moon Gazer Ale (@moongazerale) reported

    @btbusinesscare Have just sent dm, broadband down again!!! Any help grateful received

  • JoolsTurrall ӄʟǟʊֆ ɮǟʀɮɨɛ 〓〓 (@JoolsTurrall) reported

    @bt_uk Your colleagues are stating the issue is with BT Wholesale who haven't signed off the switch over, and if this were to happen the issue would be resolved. Which seems to suggest it's easily resolved but a broken process is preventing it. Which makes this even more ridiculous!

  • allypallyDB Alix Taylor (@allypallyDB) reported

    Signed up to @bt_uk after a total nightmare with @TalkTalk . BT wanted £127 to set up. Called to cancel when they told me that. Now getting texts saying they plan to come set up on Christmas Eve. Don’t waste your engineers time. @SkyUK I choose you! You better not be ****!