BT (British Telecom)

BT (British Telecom) Outage Report in Carmarthen, Wales

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The latest reports from users having issues in Carmarthen come from postal codes SA31.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Carmarthen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carmarthen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Carmarthen, Wales 11/26/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Carmarthen, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Carmarthen and Llanelli.

Loading map, please wait...
City Problem Type Report Time
United KingdomCarmarthen Phone
United KingdomLlanelli Internet
United KingdomLlanelli Internet
United KingdomLlanelli Wi-fi
United KingdomCarmarthen Phone
United KingdomLlanelli Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Carmarthen, Wales

Latest outage, problems and issue reports in Carmarthen and nearby locations:

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • benjaminhatch5 Benjaminhatch5@hotmail.com (@benjaminhatch5) reported

    @bt_uk we connect for good? Here to help? Worst customer service ever! 4 weeks of saying someone coming out still no show!

  • FelicityM Felicity Martin (@FelicityM) reported

    @MrJohnNicolson @bt_uk I would recommend leaving BT for phone and broadband so you never have to (try to) deal with them again. @zeninternet is good with no gimmicks.

  • ProntaprintWind Prontaprint Windsor (@ProntaprintWind) reported

    @bt_uk @OpenreachHelp Question: How long does it take to fix a Major Service Outage in Windsor reported on 4 January 2021? Answer: no one knows. I and several other businesses on my street have had no business landline this year with no end in sight. What on Earth is going on?

  • MattFrostie74 Matt Frost (@MattFrostie74) reported

    @bt_uk I work on the BT network and know the nearest FTTC is 7 miles away in cable length (not as the crow flies) clearly to upgrade these customers, a new cab or cable is required. It’s out dated at approximately 50yrs old!

  • ZaddleMarketing Liam Lally, Zaddle (@ZaddleMarketing) reported

    @MPBroadhurst @BTCare In all honesty I have done two things - 1. my internet service comes from Zen and I'm on a business plan (which just means there is a maximum number of people on the same "connection" and 2. I changed from the "run the wifi through the power cables" to Google Wifi

  • NorthExpWebzine Northern Exposure (Rachel Brown) (@NorthExpWebzine) reported

    @a5h_green @bt_uk I am not shocked. You won't believe hassle I've had, spent HOURS on the phone over the past 2 month. I moved beginning of December still waiting! Was meant to be 20th Dec, then Jan 20th but now its the 27th WTF!!! This is after an active complaint that was closed! Absolute JOKE!

  • PetalLC Paula (@PetalLC) reported

    @bt_uk Well the mini hub is hardly fixing the issue is it. Phone, Internet and TV services been on and off all day

  • _ChrisPrior Chris Prior (@_ChrisPrior) reported

    @bt_uk Thank you John, I took your advice and got a text back. Your website now says there's a fault in Hastings which was reported at a very similar time. Is this a related issue? Just hoping my issue wasn't lost in the ether

  • wendholden Wendy Holden (@wendholden) reported

    As if we weren’t unhappy enough with @bt_uk and @WeAreOpenreach over our appalling broadband speed and their non-existent ‘inspection’/follow up service we now haven’t had a working phone since the 11th and the fix date keeps getting put back and back 🤬

  • vamosdan86 Dan (@vamosdan86) reported

    @virginmedia got to be honest I’m tempted in my 14 day cooling period to cancel and move to @SkyUK or @BTCare I have a box stuck on CS1010 and have been on hold about 4 hours in two days to Virgin and they literally have no clue how to sort it, all I get is we have sent signals