BT (British Telecom)

BT (British Telecom) Outage Report in Carmarthen, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Carmarthen come from postal codes SA31.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Carmarthen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carmarthen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Carmarthen, Wales 12/07/2025 10:45

December 07: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Carmarthen, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Carmarthen and Llanelli.

Loading map, please wait...
City Problem Type Report Time
United KingdomCarmarthen Phone
United KingdomLlanelli Internet
United KingdomLlanelli Internet
United KingdomLlanelli Wi-fi
United KingdomCarmarthen Phone
United KingdomLlanelli Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Carmarthen, Wales

Latest outage, problems and issue reports in Carmarthen and nearby locations:

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gozzand AJG (@gozzand) reported

    @bt_uk my landline phone isnt working, whatever i dial i get a constant beeeep, i cant log into my bt accounts as goes to 2 factor aut. and no passcode is coming to my email address? internet is still working, strangely, need help urgent

  • anand322 Anand (@anand322) reported

    @bt_uk Absolutely useless at resolving an error. Broadband down since 24th. The support staff have been trying to book an appointment with no luck due to system faults. No call backs, no updates and a FTTP supposedly the fastest 900 Mbps connection has gone down to 0 Mbps

  • NDTyler_VI Neil Tyler (@NDTyler_VI) reported

    Just watching #PoundLand on @btsport and I never realised the Bridge used to have a barbed wire, electrified fence! 👀 I knew the 80s were bad, just not that bad

  • Lyn6H Lyn (@Lyn6H) reported

    @bt_uk Received text and voicemail today " Another customer wants to take over the phone line at your address..................... call 0800 500 288 . Is this a scam please or something I need to take action over?

  • workssmoggycat Chris Nichol (@workssmoggycat) reported

    @bt_uk @Dave_CL_Clarke My service is down also but I can't report it as I don't know my landline number! The hub is stuck on the orange light

  • Advoftractorboy Graeme Brooke (@Advoftractorboy) reported

    @bt_uk @BTCare angry doesn’t describe fact my 89yr old mum without phone which is her only lifeline for second time in week. Trying to get urgent call out to fix more effort than getting blood out of a stone. Quick enough with your extortionate bills though

  • lalaladawson Bryce (@lalaladawson) reported

    @bt_uk That’s who I’ve been on the phone to Dee, apparently anyway. After speaking to 5 different advisors today and attempting to raise a complaint, which I was told would be closed straight away as resolved I got no further forward!

  • bjdasilvagrave Ben da Silva Grave (@bjdasilvagrave) reported

    @virginmedia considering how much you charge for your services. It is surprising that technical support doesn't operate 24hrs like @skytv and @bt_uk and all you are left with in the middle of the night is your automated system that isn't very helpful.

  • bkpriv0 SanchoSzn (@bkpriv0) reported

    @MrDragonfyr @bt_uk Such a **** time for it to cut out ffs

  • richard37736541 richard Dunbar (@richard37736541) reported

    @btsport why is your uploading of WWE smackdown so bad? For something that finished at 3am, to not have it available at 8am is bad considering I pay £30 a month to watch this. Almost every week there is issues with WWE on BT sport now, it's a joke