BT (British Telecom)

BT (British Telecom) Outage Report in Carmarthen, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Carmarthen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carmarthen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Carmarthen, Wales 01/25/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Carmarthen, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Llanelli and Burry Port.

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City Problem Type Report Time
United KingdomLlanelli Internet
United KingdomBurry Port Internet
United KingdomCarmarthen Phone
United KingdomLlanelli Internet
United KingdomLlanelli Internet
United KingdomLlanelli Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Carmarthen, Wales

Latest outage, problems and issue reports in Carmarthen and nearby locations:

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Northlander74 𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported

    @bt_uk I was, and because I don't have any mobile Internet, I figured I'd try the WIFI, but ironically it wouldn't sign in because I needed a mobile signal briefly to sign in to be allowed to use the WIFI, I gave up and just turned my phone off. Useless around here since December

  • 05astephenson annabelle (@05astephenson) reported

    @bt_uk do you know when outage in rg42 will be fixed? I need it to wfh. Download speed currently <1

  • 05astephenson annabelle (@05astephenson) reported

    @bt_uk Is there an outage in bracknell, berkshire? Had no wifi all day

  • mcgeo99 R MC (@mcgeo99) reported

    @bt_uk Completely hopeless. Report fault on 12th. Engineer booked, visited and fixed fault in 5 minutes according to tracker! Check yesterday about booked appointment today- no need to be at home sir. Cancel time off. Told today they do need access. Joke company.

  • Kasper_isnt_gay Daniel (@Kasper_isnt_gay) reported

    @bt_uk Is there an outage in DN31?

  • crugfarmplants Sue Wynn-Jones (@crugfarmplants) reported

    @bt_uk I wish you would reply to our messages regarding our landline. We have a contract for unlimited phone calls so why have you broken your contract and disconnected us?? Running a business is hard enough these days

  • newgrandmomma Fiona M More (@newgrandmomma) reported

    @bt_uk Thanks Laura, I will DM with details but I am furious. This appears to be quite normal for Bt customer service since WFH became the norm #unacceptable

  • mattderbyderby mdm (@mattderbyderby) reported

    @bt_uk how on earth do I make a complaint?? My wifi went down this morning and won’t be up and running for 5 days!!!! I require this for work! Yet it is impossible to talk to you!!!!

  • The_little_pea Justine (@The_little_pea) reported

    @bt_uk @BTCare I’ve spent a total of 7 hours on phone with BT just this week! Let down yet again by BT today. Worse company I’ve ever dealt with. They say they can’t use phones to speak to openreach, only fill in a form which can take 7 days!!!! Absolute joke. No customer care

  • chrishowie84 Christopher Howarth (@chrishowie84) reported

    @bt_uk again my bt Internet is down. it was down for 10 days only a couple of months ago! what is going on ??