BT (British Telecom) outages and service status in Carmarthen, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Carmarthen, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Carmarthen, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carmarthen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Carmarthen, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Llanelli.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli
|
Phone | 27 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Carmarthen, Wales
Latest outage, problems and issue reports in Carmarthen and nearby locations:
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PAUL REES (@PAULREES10) reported from Pontarddulais, Wales@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player ๐๐
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Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed ยฃ600. Mum pays monthly by direct debit, never more than ยฃ23!
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Sonny Jim (@johneds53) reported from Carmarthenshire, Wales@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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catherine lewis (@CathLew13) reported from Llanelli, Wales@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!๐
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Claire ๐๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@smithymanderz) reported from Pontyberem, Wales@bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess
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Claire ๐๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@smithymanderz) reported from Pontyberem, Wales@bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.
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stuart davies (@stuartd32) reported from Pen-y-groes, Wales@bt_uk can you please tell me why Iโm paying for a broadband service that keeps dropping ever few hours? Can someone please help
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๐น๐๐๐๐๐๐ ๐ท๐๐๐๐๐๐ (@jessicaharries) reported from Llanelli, Wales@bt_uk Hi ๐ we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand youโre very busy as
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ann Merrigan (@MerriganAnn) reported@bt_uk @bt_uk I want to give a shout out to Andy in your cancellation dept. Very helpful and resolved both my issues. Was night and day compared to the guy I spoke to a week ago
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mark stratford (@stratfordmark) reported@bt_uk Ok but as a customer that's been highly inconvenienced by @BT why dont you call me or send an email to me and we can discuss compensation? Why is it up to me to do the legwork?
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Andy Mich (@MrAndyMich) reported@bt_uk Iโm absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was โI promise I work on behalf of BTโ. I said I can promise Iโm the king of England. Do you see how stupid you allow people to do this? I think as a company you desperately need to review this practice, itโs dangerous and a disgrace and itโs making me think if you can be trusted at all. In this day and age itโs unforgivable to do this in this manner.
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Tracy Kydd (@injuredcyclist_) reported@bt_uk Have called them and they can't help me they keep saying to reset the router but fault is outside and I would like it fixed as bt broke it so please fix it
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Lizzie ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ฌ๐ง๐น (@Dizzylizzie19) reported@bt_uk Very frustrated that your new 2 step security verification is not working and apparently many cannot access their accounts. Please fix asap
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bakerbird ๎ (@cakey12) reported@bt_uk been trying for 3 days now see my bill. Please donโt tell me you are not aware of any problems. How about telling me how this can be resolved. You emailed to say bill is available โฆโฆ. All I get is 3 dancing dots !!!!!
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Glo ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ ๐ฌ๐ง๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ฌ๐ง (@Glo_Thienel) reported@bt_uk Hi. I have done that, cleared. Called the number which button to press, as it's all about products, not help with online account?
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Tommy (@leopardtommy) reported@bt_uk hi BT, Iโm still awaiting a response re: my complaint. This is nearly two weeks on and youโve done roughly NOTHING to connect me to your network.
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keely (@keely490544) reported@bt_uk disabled discrimination. made complaint. respond to complaint by CALL BACK ONLY what about millions who can't use phone, deaf, stroke, speak issues etc etc etc. disgusting
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Larissa Collins๐ฑ๐น๐ฎ๐ช๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@CollinsLarissa) reported@bt_uk So youโre making an upgrade I never asked for and itโs still cost me over an hour on the phone because you canโt get your appointments in the right order. I donโt care about your rigid systems - Iโm the customer. I care even less that โAI did itโ - you trained it.