BT (British Telecom) outages and service status in Carmarthen, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Carmarthen, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Carmarthen, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carmarthen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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BT (British Telecom) Issues Reports Near Carmarthen, Wales
Latest outage, problems and issue reports in Carmarthen and nearby locations:
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Sonny Jim (@johneds53) reported from Carmarthenshire, Wales@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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stuart davies (@stuartd32) reported from Pen-y-groes, Wales@bt_uk can you please tell me why Iโm paying for a broadband service that keeps dropping ever few hours? Can someone please help
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Claire ๐๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@smithymanderz) reported from Pontyberem, Wales@bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.
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Claire ๐๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@smithymanderz) reported from Pontyberem, Wales@bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess
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PAUL REES (@PAULREES10) reported from Pontarddulais, Wales@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player ๐๐
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๐น๐๐๐๐๐๐ ๐ท๐๐๐๐๐๐ (@jessicaharries) reported from Llanelli, Wales@bt_uk Hi ๐ we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand youโre very busy as
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Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed ยฃ600. Mum pays monthly by direct debit, never more than ยฃ23!
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catherine lewis (@CathLew13) reported from Llanelli, Wales@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!๐
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Di- Rect..๐๏ธ๐ฎ๐ฑ๐ฌ๐ง(To The Point) (@ReformedMr) reported@bt_uk Iโve recently bought a business in Brentwood. And I have to be honest your service your communications has my other half in tears at the moment. Disgraceful doesnโt even come close to the way youโve handled things. Please DM me for information ASAP.
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Gari MacColl (@JGMacColl) reported@bt_uk I just feel paying ยฃ50 a month more than a new customer, shows a serious lack of customer service, loyalty goes both ways.
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Mark (@Walesguy2) reported@RSh234 @bt_uk @bt_uk are shockingly bad.
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Mark (@Walesguy2) reported@bt_uk Site is still downโฆ.four hours!!!
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(((Ian McKenzie))) ๐ฌ๐ง๐ช๐บ๐ซ๐ท๐บ๐ฆ๐ฎ๐ฑ๐ฌ๐ช๐ฌ๐ฑ (@iMcKenzied) reported@bt_uk Iโve already been told there is nothing that can be done. @bt_uk are going to take double payments for the same line for 7 months and have made clear that after 48 years do not want me as a customer when I do find somewhere to live. Seems unnecessary to me.
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Roibeard Mhuiris (@RMhuiris) reported@JimSpenceDundee @WeAreOpenreach @bt_uk My complaint was escalated directly to their Chief Executive who delegated it accordingly. Instead of resolving the problem, they actually compounded it.
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Claire #JusticeForNoah (@ClaireMadMax) reported@juliandc @bt_uk Also many places in rural Northern Ireland and Britain don't have any mobile phone signal at all
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Warren Peters (@wizza_wozza) reportedHad a most frustrating experiences trying to help an elderly friend with their broadband and wi-fi through @bt_uk - BTs support systems are designed to hamper rather than help. My friend has poor mobile signal and relies on BT for phone/internet, difficult to speak to a human.
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Mr Gray (@Monetization26) reported@robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying thereโs nothing wrong and Iโm saying well there definitely is as nothing it work?.
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Simon Caffrey (@caffrey_simon) reported@WeAreOpenreach @bt_uk 3/ I say again there is an Openreach network fault on Portland but you are not listening. The quote from @Starlink is on its way!