BT (British Telecom)

BT (British Telecom) Outage Report in Carmarthen, Wales

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The latest reports from users having issues in Carmarthen come from postal codes SA31.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Carmarthen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carmarthen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Carmarthen, Wales 12/12/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Carmarthen, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Burry Port, Carmarthen and Llanelli.

Loading map, please wait...
City Problem Type Report Time
United KingdomBurry Port Internet
United KingdomCarmarthen Phone
United KingdomLlanelli Internet
United KingdomLlanelli Internet
United KingdomLlanelli Wi-fi
United KingdomCarmarthen Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Carmarthen, Wales

Latest outage, problems and issue reports in Carmarthen and nearby locations:

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • aidankinnell Aidan Kinnell (@aidankinnell) reported

    @bt_uk your online team are telling me that my new broadband service that is £6 a month more expensive is costing me £10 for the 9 days that I paid on my old service. Go figure that maths! Currently online with oldest person in BT billing (their words)

  • claire_reuben Clary (@claire_reuben) reported

    @bt_uk I cannot believe you have just offered me 1p a month of my broadband package to reward 50 years of being a customer..a whole 12p for the year

  • Clarko2000 Paul Clarke (@Clarko2000) reported

    @Ofcom Thank you. Spoke to @bt_uk mobile and they gave me a full refund. To be fair they were excellent.I do think there should be some regulation stopping mobile users accidentally connecting to the MARITIME mobile network and their absolutely scandalous fees though.

  • thecheeseroom patricia michelson (@thecheeseroom) reported

    @btbusinesscare If only your team actually did something and replied to an Open Complaint No VP 7327470 - the worst customer care known to man.

  • pickledhen Karen Goodlett (@pickledhen) reported

    @bt_uk I have today emailed your CEO @bt_uk to escalate the matter. Enough with the back and forth which is getting us nowhere. I am disappointed at the level of customer care from a large corporate. Nobody seems to know what they are doing.

  • VentersGaming David Venters (@VentersGaming) reported

    just been contacted by bt about questions i want asked by bt general questions , theve asked for ammount bill and also details my bank account , never has this been asked for i am disgusted the lacksidasicle attitude towards a customer 13 yrs wanting to leave @bt_uk @Iromg

  • Stella_M_V Stella Vass (@Stella_M_V) reported

    @bt_uk Dear Lesley, No-one was in touch with me today. That's the fourth time I've been promised a phone call that never came.

  • RedAlexCrewe Red Alex (@RedAlexCrewe) reported

    @bt_uk Hi, when I spoke to the support team it suggests to contact they have said it is and that BT just need to contact the provider again to release funds?

  • chriscol6765 Chris (@chriscol6765) reported

    Wish I could get rid of this c**p service @bt_uk has to be the worst service EVER!!!!!

  • Karenma5on Karen Mason (@Karenma5on) reported

    @bt_uk We’re now on Day 5 of no Internet or Landline!!!😡😡😡 Rubbish customer service!!! Wish I’d never upgraded!!!🤯🤯🤯