BT (British Telecom)

BT (British Telecom) Outage Report in Carmarthen, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Carmarthen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carmarthen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Carmarthen, Wales 12/25/2025 18:40

December 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Carmarthen, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Llanelli, Burry Port and Carmarthen.

Loading map, please wait...
City Problem Type Report Time
United KingdomLlanelli Internet
United KingdomBurry Port Internet
United KingdomCarmarthen Phone
United KingdomLlanelli Internet
United KingdomLlanelli Internet
United KingdomLlanelli Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Carmarthen, Wales

Latest outage, problems and issue reports in Carmarthen and nearby locations:

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 1Pebo Peter Boros (@1Pebo) reported

    @bt_uk Hello BT I have been holding for ages trying to terminate BT Sport on GB21889131. Its a hugely unacceptable way of forcing terminations to use this channel of communication only

  • fred_barwell Frederick Barwell (@fred_barwell) reported

    @bt_uk I'm trying to purchase WWE Extereme on sky box office but every time I try to book it via my sky Q Box or via the website it won't let me I have phoned both BT and sky on numerous occasions both you and sky have both failed to sort the problem out you say

  • Scuubersteve stephen wallwork (@Scuubersteve) reported

    @bt_uk are saying my routers faulty. @Onestream_UK are saying it’s BT resetting the dns at 7-9pm at night. Can I have an honest answer to why my internet is resetting at its busiest time every night please? I can’t see anyone else having the same problems.

  • X_OR Exclusive Or (@X_OR) reported

    Excellent customer service from Clare, @bt_uk. She responded promptly to my cry for help and resolved my case very quickly.

  • fred_barwell Frederick Barwell (@fred_barwell) reported

    @bt_uk The problem is with sky and sky say the problem is with you and neither of you want to help me by allowing me to watch this Box office event

  • donaldrnoble 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿Donald R Noble🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@donaldrnoble) reported

    @bt_uk Thanks Lesley, but that link is broken.

  • fred_barwell Frederick Barwell (@fred_barwell) reported

    @bt_uk this is an absolute disgrace BT and sky are both saying that they can't help me to fix my problem so is there any person on the planet that can help me to fix my problem or am going to be forced to suffer that I will never ever be able to watch BT

  • bethanyg27 Beth G (@bethanyg27) reported

    @bt_uk Oh and I won't receive compensation because it's not all day every day. Just many hours every day. But it COMES BACK. Not enough to consistently use. But enough to satisfy BT that they won't actually have to stop charging us for the privilege of awful service.

  • allan_brisbane Allan Brisbane (@allan_brisbane) reported

    @bt_uk Broadband is ridiculously slow. Can't log in to check if there is a problem locally.

  • fred_barwell Frederick Barwell (@fred_barwell) reported

    @bt_uk I want to pay either BT sports or sky £14.99 to watch a sports box office event but both BT are saying sky needs to sort it out and sky are saying that BT needs to sort it out and none of them want to do anything to help me out