BT (British Telecom) Outage Report in Carmarthen, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Carmarthen come from postal codes SA31.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Carmarthen, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carmarthen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Carmarthen, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Carmarthen.
| City | Problem Type | Report Time |
|---|---|---|
 Carmarthen |
||
| Llanelli |
Internet | |
| Burry Port |
Internet | |
| Carmarthen |
Phone | |
| Llanelli |
Internet | |
| Llanelli |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Carmarthen, Wales
Latest outage, problems and issue reports in Carmarthen and nearby locations:
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Claire 💙🏴
(@smithymanderz) reported
from
Pontyberem, Wales
@bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess
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Sonny Jim
(@johneds53) reported
from
Carmarthenshire, Wales
@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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Claire 💙🏴
(@smithymanderz) reported
from
Pontyberem, Wales
@bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.
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les
(@rapcolumbo) reported
from
Llanelli, Wales
@MikeBubbins @btsport Ah right. Never had a BT box.
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stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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Gaynor Madoc Leonard
(@MadocLeonard) reported
from
Carmarthenshire, Wales
@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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catherine lewis
(@CathLew13) reported
from
Llanelli, Wales
@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂
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𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜
(@jessicaharries) reported
from
Llanelli, Wales
@bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Charles Wilson
(@charlesxwilson) reported
@bt_uk Oh Alannah, I did call & I can't cancel without the help of Royal Mail. Curious, I did cancel broadband over the phone last October. Not allowed to cancel my BT relationship over the phone this time. Odd.
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AnotherEmptyVoice
(@EdwardsBig) reported
Hey @bt_uk what's with leaving an 88 year old without landline access for a full week. Hospitals, doctor's, pharmacy, community nurses, all unable to contact him, and him not being able to make even an emergency 999 call?
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AnotherEmptyVoice
(@EdwardsBig) reported
@bt_uk Was reported on Sunday, told a call back Monday, never happened, called again today, to be told an engineer by 6pm, called again for the automated message to say fixed by the 9th, went through to a person to be told an engineer is booked for the 11th!
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AnotherEmptyVoice
(@EdwardsBig) reported
@bt_uk It's the telephone service through digital voice, broadband is fine.
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Paula Russell
(@paularusselluk) reported
@bt_uk Sadly that's not my experience. The elderly couple who I am writing this for have had an awful experience. From signing before xmas and due to start 28th Dec (WiFi, phone, TV package) they are get to be up and running. Two promised dates and contracts have been cancelled.
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🐭Dandemaus🐭
(@FairyTypeDJ) reported
@bt_uk I'm still having the same problem. It went even lower last night. But I spoke to somebody through the BT chat and they said theyre sending somebody out on Friday.
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Jam Bookshop - THE bookshop
(@jambookshopuk) reported
Infuriating that companies like @bt_uk force you to stick to the set-term contract that you both agree to at a certain price but at any time they can increase their prices. An epic effort to get shop costs down in Oct only to be told today that prices will increase by 14.4%
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#GlazersOut
(@Me04015494) reported
@UnitedStandMUFC ENOUGH!!!! Enough of this God damn insanity! This HAS to end immediately! EVERY game should be televised. There is NO excuse for this nonsense! How do we fight this? We need a plan of action. For starters, cancel your @SkySports / @btsport subscription as in today. ENOUGH!!!
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Liv Z
(@liv_za) reported
@bt_uk I don't have a landline number as I left that back in the 00s, so can't check if internet is down in my area, living in 2023 and all that. I'm working from home so need help to get this fixed.
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Lj
(@lj_thejack) reported
@bt_uk they like to take your money but not any responsibility. All I want is fibre and apparently they can't help. Everyone down my road has it so why can't I. Even the @OpenreachHelp engineers say I can but bt still refuse to help