BT (British Telecom)

BT (British Telecom) Outage Report in Carmarthen, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Carmarthen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carmarthen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Carmarthen, Wales 02/19/2026 13:20

February 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Carmarthen, Wales

Latest outage, problems and issue reports in Carmarthen and nearby locations:

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kernowimmigrant Neil 🤦‍♂️ 🤷‍♂️🏳️‍🌈 (@kernowimmigrant) reported

    @bt_uk This isn't an account issue, it's a network issue affecting multiple users. This clearly needs to be escalated up the chain without delay as it's a P1 issue for your Network Operations Centre.

  • alexsuprtramp G (@alexsuprtramp) reported

    @Krazyboy9Y @bt_uk Problem with bt. All over Twitter, don’t waste your time troubleshooting like I did

  • DiscoDan18 DiscoDan (@DiscoDan18) reported

    @bt_uk @AJG16598 Same problem here with PS5 NAT TYPE failing, Xbox also stuck on NAT TYPE moderate.

  • Giga_Chad_Lad69 Giga_Chad_Lad (@Giga_Chad_Lad69) reported

    @bt_uk Are you guys fixing this mass internet issue I can’t play ps with ma buddies 😔

  • stephen_1430 Stephen Fawcett (@stephen_1430) reported

    @PauI16_ @bt_uk I’m having same issue too, connections running at normal speed but the Nat type just says ‘failed’.

  • damiendavis Damien Davis (@damiendavis) reported

    Looks like @bt_uk having some DNS issues today? No Zoom, Alexa, but able to access some websites. Checked Twitter and looks like a LOT of affected people as well (not just me). Waiting for generic response from BT Help.

  • catmorse99 qwerty (@catmorse99) reported

    @bt_uk still unable to log in onto my Playstation 5. Keeps saying NAT error every single time. Help?

  • AJDeeganTV AJDeeganTV (@AJDeeganTV) reported

    @kernowimmigrant @bt_uk am fed up with BT m8 nothing but problems all the time and they always pass the blame on

  • stripedpinkpjs Just Me (@stripedpinkpjs) reported

    @bt_uk broadband partially down, I can browse the internet but my doorbell isn’t working and Alexa is freaking out. Looks like a nationwide issue. What say you?

  • _eeston John 🏊🚴🏃💻 (@_eeston) reported

    @kernowimmigrant @bt_uk Same issue. Thanks for flagging 🙏