BT (British Telecom) Outage Report in Carmarthen, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Carmarthen, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carmarthen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Carmarthen, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Llanelli and Burry Port.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
Internet | |
| Burry Port |
Internet | |
| Carmarthen |
Phone | |
| Llanelli |
Internet | |
| Llanelli |
Internet | |
| Llanelli |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Carmarthen, Wales
Latest outage, problems and issue reports in Carmarthen and nearby locations:
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Claire 💙🏴
(@smithymanderz) reported
from
Pontyberem, Wales
@bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.
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Sonny Jim
(@johneds53) reported
from
Carmarthenshire, Wales
@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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Claire 💙🏴
(@smithymanderz) reported
from
Pontyberem, Wales
@bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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les
(@rapcolumbo) reported
from
Llanelli, Wales
@MikeBubbins @btsport Ah right. Never had a BT box.
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𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜
(@jessicaharries) reported
from
Llanelli, Wales
@bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as
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catherine lewis
(@CathLew13) reported
from
Llanelli, Wales
@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂
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stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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Gaynor Madoc Leonard
(@MadocLeonard) reported
from
Carmarthenshire, Wales
@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mr R - RQT (MCCT)
(@NqtThe) reported
@bt_uk Jules, I have fibre to the premises at almost 300mbs and yet cannot maintain a reliable bandwidth in order to teach from home. An engineer of yours has been incredibly helpful with sending equipment to manage the issue but it has not improved. #teacherontheedge
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Ian Marsden
(@charlie_croaker) reported
be very cautious if you're thinking of switching to @bt_uk for broadband! Been without broadband for nearly 2 weeks now purely down to the mismanagement of the switching process and still can't give a date for connection.
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Angela Harkness
(@Angela_Harkness) reported
.@btsport It is really poor practise that I have to sit on a phone for 15mins to cancel my subscription. Why can't I do it online?
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Kirsty Nunn
(@kirstyrosenunn) reported
Forever frustrated by the awful connection provided by @bt_uk, I’m sat right next to my router and still can’t get a strong enough connection for a zoom call without it cutting out every five seconds 😢
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Bored Barney
(@bored_barney) reported
How have @bt_uk been having issues for four days straight and not managed to fix it. Are you even trying 😔😔😔 Lagged out during stream, sorry y'all
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Robert Smith
(@grandadbike28) reported
@bt_uk Believe me, I’ve done all that. Now assured service will be live by Midnight Monday !! One day to switch off and 5 days to switch on. Crazy, and all BT’s fault. No point in talking to anyone else, as ‘the system’ won’t allow any quicker action.
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Steve Bone
(@stevebone1) reported
@bt_uk Hi BT - just sent you a DM and got an automatic reply which doesn't really help. Does this mean I won't get an actual reply on there?
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CharlotteRoberts
(@Charl_Roberts94) reported
@bt_uk can you tell me what 'stuck in the system' means? I've had no WiFi for 3 days now and engineers don't turn up when arranged! your CS tell me my fault is stuck in the system meaning they can't book another engineer and basically can't help at all. How am I supposed to work?
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Paul Coster
(@costerlotta) reported
@bt_uk Hi I have spent the past 2 hours trying to log a fault for my mum in law who has dementia, you keep asking for her password but she doesn’t know it, I spent 45 mins on hold only to be spoken to by someone who was rude beyond words. How can I get a meaningful response from you?
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Lynne H
(@hibsnibs) reported
@bt_uk you never visit.. you never write... you never call... not even a DM. Why would I trust my communications with a company that doesn't communicate? @SkyUK @virginmedia timescale & best price for superfast broadband in #Holnfirth please?