BT (British Telecom)

BT (British Telecom) Outage Report in Carmarthen, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Carmarthen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carmarthen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Carmarthen, Wales 12/28/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Carmarthen, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Llanelli, Burry Port and Carmarthen.

Loading map, please wait...
City Problem Type Report Time
United KingdomLlanelli Internet
United KingdomBurry Port Internet
United KingdomCarmarthen Phone
United KingdomLlanelli Internet
United KingdomLlanelli Internet
United KingdomLlanelli Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Carmarthen, Wales

Latest outage, problems and issue reports in Carmarthen and nearby locations:

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • IanMillin2 Ian Millin (@IanMillin2) reported

    3 of 5 The Charities contact BT @bt_uk again and asked why their Broadband was cut off. BT say because Ms X cancelled it the tenant in the flat. The charities reply but this is our phone line and Broadband and that the tenant does not have the authority to cancel.

  • martinamercer Martina Mercer (@martinamercer) reported

    @bt_uk 1/2 I need your help. I have a challenge for you. It may need someone higher up. See we live right next to an exchange but the highest speed you offer is 1MB - my business is suffering because of this

  • Gavin_F_Brewis GfB 📚 (@Gavin_F_Brewis) reported

    @bt_uk @LucyBronze I hate your service. Combat that by reducing your prices.

  • RichardGoodier Richard Goodier (@RichardGoodier) reported

    @bt_uk Thank you. The last engineer said it was something called ‘crosstalk’ and they sent a team out to fix it but it’s worse than ever.

  • compucademy Compucademy (@compucademy) reported

    @bt_uk @MoneyTelegraph BT - beyond awful. It's making me ill. I can't face explaining the details of the ongoing saga again - I've already done so to a dozen or so support staff who can't help as the departments don't communicate.

  • MartinHolmes68 Martin Holmes (@MartinHolmes68) reported

    @bt_uk can you help with an expedite request please for a broadband order?

  • JSemper1 J Semper (@JSemper1) reported

    @bt_uk Tried all of the above. I had left my e-mail and all was well, then when I went back in, they had gone. I tried on my phone and also went in via the internet sign in. It’s all gone. Checked spam and trash and it’s not there.

  • ZoemMcbride Zoe McBride (@ZoemMcbride) reported

    The issue was all of a sudden in their house and not on the line, you were due to come today, my 86 year old nan cancelled her first coffee morning since the pandemic to wait for you...you didn’t show @bt_uk

  • compucademy Compucademy (@compucademy) reported

    @btbusinesscare @MoneyTelegraph I have chatted to about 10 different team members. The infrastructure doesn't exist for someone to take responsibility and make it right. I have spend about 10 hours of my life just trying to get my order working. Beyond awful customer service.

  • compucademy Compucademy (@compucademy) reported

    Serious question: can I sue BT for negative health impact of their appalling service and its impact on my business? @bt_uk @MoneyTelegraph