BT (British Telecom) Outage Report in Rhoose, Vale of Glamorgan, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rhoose, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhoose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Rhoose, Vale of Glamorgan, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Bridgend, Penarth, Pontyclun and Rhoose.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Bridgend |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Rhoose, Wales
Latest outage, problems and issue reports in Rhoose and nearby locations:
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz
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Mike Houghton
(@MHswans) reported
from
Cardiff, Wales
Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off
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Owen Howe
(@Owsh94) reported
from
Coity, Wales
6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
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Martz
(@martzreed1975) reported
from
Cardiff, Wales
@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
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Nick Speed
(@speedupdating) reported
from
Cardiff, Wales
@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
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anfänglichinteressantesaberunterwältigendeslied
(@iainmspillane) reported
from
Grangetown Community, Wales
@btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?
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Dave Bowden
(@DaveBStDW) reported
from
Cardiff, Wales
@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Hadley 🏴🇪🇺☠️🌈
(@ferch_Cenydd) reported
from
Cardiff, Wales
@btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!
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Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ruhel
(@chonchol91) reported
@bt_uk This issue is, I’ve upgraded to Halo 3, or whatever name you’re calling this package, on Monday because I was told this would guarantee stable internet connection. This guarantee is a lie! I was also told I would receive 2 discs on Tuesday, it’s Wednesday now with no discs
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Dan
(@Dan14664692) reported
@bt_uk Dm. Please can I have a call tomorrow to discuss the issue
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Denise McQuaid
(@DeniseMcQuaid) reported
Have spent 1.47 minutes on hold @bt_uk and got cut off. Ridiculous customer service. Engineer doesn’t show today and it’s my job to waste my evening on hold. Nightmare company to deal with
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Paul Farnhill 🇵🇸
(@RevPaulCA) reported
.@bt_uk For a telephone company to take over 25 mins to answer the phone is a very poor reflection on your services. Employ more staff.
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Gina
(@BlondeTalksSkin) reported
@bt_uk really should rename their 'unbreakable' broadband. Pay £59 a month for it and currently sat waiting for a callback because it's been down for the last hour. Not what you need when working from home
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Ruhel
(@chonchol91) reported
@bt_uk So that’s Monday, Tuesday and now Wednesday. I guess with your companies track record it will continue. Am I going to be compensated this time because last time I raised an issue like this I was told I was but I was never compensated. Beginning to think BT promises are just lies
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rob
(@robessex1973) reported
@btbusinesscare still no cheque arrived as promised . My father called and was told account is in credit !!!! The account was closed in July !!! Absolute disgrace of a company and no one knows what they are doing . How can you treat pensioners like this and hold on their money
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carol
(@StapletonCarol) reported
@bt_uk What a waste of time - this number, once answered had the same menu as the general number. I have been transferred 4 times spent one hour six minutes on the phone and was cut off. No-one seems to know how to sort this problem and I’m at my wits end. Very stressful!
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veebareeba
(@Veronic05689621) reported
@bt_uk Have currently been waiting on phone for someone to answer. We reported a fault on the 18th October and it has still not been fixed. We rely on the connection for internet as well as phone calls. Any help appreciated ss we need to keep in touch with an elderly relative
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Shelly
(@popy_1) reported
@bt_uk paying for a wifi hotspot but barely any internet access today. Are there issues?