BT (British Telecom)

BT (British Telecom) Outage Report in Rhoose, Vale of Glamorgan, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Rhoose, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhoose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Rhoose, Vale of Glamorgan, Wales 12/11/2025 10:25

December 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rhoose, Vale of Glamorgan, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Pontyclun, Cardiff, Bridgend, Barry and Penarth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontyclun Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Rhoose, Wales

Latest outage, problems and issue reports in Rhoose and nearby locations:

  • DaveBStDW Dave Bowden (@DaveBStDW) reported from Cardiff, Wales

    @bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk

  • JanineBates Janine Bates (@JanineBates) reported from Cardiff, Wales

    @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

  • desta_omar Desta Omar (@desta_omar) reported from Cardiff, Wales

    6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

  • speedupdating Nick Speed (@speedupdating) reported from Cardiff, Wales

    @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

  • crocker74 Ryan Crocker (@crocker74) reported from Cardiff, Wales

    @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

  • Statto1927 Simon Hiscocks (@Statto1927) reported from Barry, Wales

    Commentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • ferch_Cenydd Hadley 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺☠️🌈 (@ferch_Cenydd) reported from Cardiff, Wales

    @btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!

  • Owsh94 Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • iainmspillane anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported from Grangetown Community, Wales

    @btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?

  • MHswans Mike Houghton (@MHswans) reported from Cardiff, Wales

    Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

  • murfilicious Chris Murphy (@murfilicious) reported from Cardiff, Wales

    @bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ChallengeKanza Kanza (@ChallengeKanza) reported

    At the final straw with @bt_uk. Broadband cuts out every 25 mins (great for home working right). Tried every suggestion..non worked. The hub is clearly broken. Told at 10:06 I would get a callback in 2 mins...it is now 13:08...but quite happy to take my money? Breach of contract!

  • ley_leysmith Ley Smith (@ley_leysmith) reported

    @bt_uk BT engineer has been out to assessed and has confirmed that @CityFibre engineers has damaged the cable following dig. This will take up to 2 days to replace damage cable.

  • shedges76 Sam Hedges (@shedges76) reported

    @hartleywintney @Sonos @bt_uk Thanks. Let's hope it's the same for us. Somehow I don't think it will be. Not just multiple devices. Permanent poor speed out in the sticks 🙄

  • sportsjock5 sportsjock (@sportsjock5) reported

    @JamieSanigar If he was English mate @SkySports and @btsport would be plugging the **** out of this fight 🥊

  • Sylvia_RockShow Sylvia_Rockshow 🎸🌻💚 #BeKind 😷 (@Sylvia_RockShow) reported

    Not on Twitter much as no broadband or phone Has been on and off service for 3 days now Thank you @bt_uk

  • quinacosatu Cristina Riudoms (@quinacosatu) reported

    This is unreasonable not transparent behaviour by @BT_uk @WeAreOpenreach and @Plusnet lesving the customer unprotected from abusive charges by big companies

  • TheChrisRitch Chris Ritch (@TheChrisRitch) reported

    @mrjakehumphrey @btsport Oh how generous. But if you’re team don’t make the final you need to spend £500 a year for it. But the ESL were the bad guys.

  • JPF1130 John-Paul French (@JPF1130) reported

    @btsport Too easy to be flippant and dismiss the Trolls as someone just winding you up, especially if your not on the end of it. Problem is, people take offence at anything that doesn't fit their agenda. That said, some of the evidence presented recently is horrific.

  • AlisonStammers Alison Stammers (@AlisonStammers) reported

    @bt_uk Says no known issues.Fine at the moment though. 🤞

  • d_smiththetruth DanJames (@d_smiththetruth) reported

    Think @EddieHearn and @btsport should make the Joshua vs Fury fight free for pubs and hospitality. Help us get some money back in to our businesses instead of rinsing us!🥊🍻