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BT (British Telecom)

BT (British Telecom) Outage Report in Barry, Vale of Glamorgan, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Barry, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, and Pontyclun.

CityProblem TypeReport Time
Cardiff Internet 16 hours ago
Cardiff E-mail 18 hours ago
Cardiff Internet 18 hours ago
Cardiff Internet 2 days ago
Cardiff Wi-fi 2 days ago
Cardiff Total Blackout 2 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • MHswans
    Mike Houghton (@MHswans) reported from Cardiff, Wales

    Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?

  • cosmickx
    🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

  • iainmspillane
    anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported from Grangetown Community, Wales

    @btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?

  • crocker74
    Ryan Crocker (@crocker74) reported from Cardiff, Wales

    @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

  • desta_omar
    Desta Omar (@desta_omar) reported from Cardiff, Wales

    6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

  • martzreed1975
    Martz (@martzreed1975) reported from Cardiff, Wales

    @btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.

  • Owsh94
    Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • 4rickus4
    Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • ferch_Cenydd
    Hadley 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺☠️🌈 (@ferch_Cenydd) reported from Cardiff, Wales

    @btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!

  • Hanlccook
    Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Cardiff, Wales

    @bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?

  • johnsey80
    Steve Johns (@johnsey80) reported from Cardiff, Wales

    I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

  • speedupdating
    Nick Speed (@speedupdating) reported from Cardiff, Wales

    @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

  • cosmickx
    🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

  • crfc1876
    Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

  • DaveBStDW
    Dave Bowden (@DaveBStDW) reported from Cardiff, Wales

    @bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk

  • Statto1927
    Simon Hiscocks (@Statto1927) reported from Barry, Wales

    Commentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬

  • JanineBates
    Janine Bates (@JanineBates) reported from Cardiff, Wales

    @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

  • murfilicious
    Chris Murphy (@murfilicious) reported from Cardiff, Wales

    @bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)

  • GhGriff27
    Gavin (@GhGriff27) reported from Cardiff, Wales

    @btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.

  • Natalieball1984
    NATALIE BALL 🛡️ (@Natalieball1984) reported from Cardiff, Wales

    @bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • EdwardsBig
    AnotherEmptyVoice (@EdwardsBig) reported

    @bt_uk It's the telephone service through digital voice, broadband is fine.

  • 2020AAGAMER
    AAUTD (@2020AAGAMER) reported

    @btsport @SkySports Cancel subscriptions. This is a joke... When I spoke to them.. oh, we show the most football on TV... how on earth are premier league teams getting the revenue they do?, and we can't even watch United V Leeds... #ManUnited

  • EdwardsBig
    AnotherEmptyVoice (@EdwardsBig) reported

    @bt_uk Was reported on Sunday, told a call back Monday, never happened, called again today, to be told an engineer by 6pm, called again for the automated message to say fixed by the 9th, went through to a person to be told an engineer is booked for the 11th!

  • Me_Scuba_Steve
    It’s Me Scuba Man (@Me_Scuba_Steve) reported

    I hope the irony of @bt_uk sending me a weblink to access a “handy ebook” to fix my broadband is not lost on them. Thank **** the kettle doesn’t require Wi-Fi to work - I bet I’ll be able to make a cuppa before the ebook has downloaded. #FirstWorldProblems

  • lesserspottedH
    Dottoressa Maggie #StandWithUkraine #FBLC #FBPPR (@lesserspottedH) reported

    @EveryCountry @VodafoneUK @bt_uk This is what the famous service economy, where the customer is king or queen, has turned into. It’s not an isolated case: In all sorts of ways we are reminded by late capitalists’ virtual monopolies that we are at their beck and call.

  • charlesxwilson
    Charles Wilson (@charlesxwilson) reported

    @bt_uk Oh Alannah, I did call & I can't cancel without the help of Royal Mail. Curious, I did cancel broadband over the phone last October. Not allowed to cancel my BT relationship over the phone this time. Odd.

  • notEezzy
    notEezzy 🧸 (@notEezzy) reported

    @pikin_maro @bt_uk i think the problem is my apartment apparently they don’t put it in your tenancy agreement that there’s no fibre 💀

  • PenelopeCroft1
    Penelope Crawford (@PenelopeCroft1) reported

    @kethaniel @bt_uk This is happening to me today too. See they put up a notice about giving free texts, data and calls for Turkey and Syria... Great, however doesn't get my bills paid relying on you @bt_uk .. Worst service today ever in 22 years.. disgusted can't even run speed tests.

  • liv_za
    Liv Z (@liv_za) reported

    @bt_uk I don't have a landline number as I left that back in the 00s, so can't check if internet is down in my area, living in 2023 and all that. I'm working from home so need help to get this fixed.

  • hammerdad
    John McCarthy (⚒Irish Hammers⚒) (@hammerdad) reported

    @btsport you can piss off nobody needs to see that crap you are airing at the moment!