BT (British Telecom)

BT (British Telecom) Outage Report in Barry, Vale of Glamorgan, Wales

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The latest reports from users having issues in Barry come from postal codes CF62.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Barry, Vale of Glamorgan, Wales 12/26/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Barry, Vale of Glamorgan, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Pontyclun, Barry and Penarth.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff E-mail
United KingdomCardiff Total Blackout
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • Natalieball1984 NATALIE BALL 🛡️ (@Natalieball1984) reported from Cardiff, Wales

    @bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!

  • crocker74 Ryan Crocker (@crocker74) reported from Cardiff, Wales

    @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

  • martzreed1975 Martz (@martzreed1975) reported from Cardiff, Wales

    @btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.

  • speedupdating Nick Speed (@speedupdating) reported from Cardiff, Wales

    @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

  • murfilicious Chris Murphy (@murfilicious) reported from Cardiff, Wales

    @bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)

  • ferch_Cenydd Hadley 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺☠️🌈 (@ferch_Cenydd) reported from Cardiff, Wales

    @btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!

  • GhGriff27 Gavin (@GhGriff27) reported from Cardiff, Wales

    @btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.

  • desta_omar Desta Omar (@desta_omar) reported from Cardiff, Wales

    6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

  • Statto1927 Simon Hiscocks (@Statto1927) reported from Barry, Wales

    Commentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬

  • DaveBStDW Dave Bowden (@DaveBStDW) reported from Cardiff, Wales

    @bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk

  • Owsh94 Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

  • JanineBates Janine Bates (@JanineBates) reported from Cardiff, Wales

    @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

  • MHswans Mike Houghton (@MHswans) reported from Cardiff, Wales

    Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?

  • 4rickus4 Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Cardiff, Wales

    @bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?

  • iainmspillane anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported from Grangetown Community, Wales

    @btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

  • johnsey80 Steve Johns (@johnsey80) reported from Cardiff, Wales

    I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • totalfc_ Total Football Center (@totalfc_) reported

    (@BTSport via @SunSport) 🚨 Paul Scholes on Man United: "It's the same people running the team. I would be embarrassed being on the staff now after what happened to Ole. They all should have gone, sacked or gone off their own back. They have let the club down." #MUFC

  • PhilipDerbyshi5 Philip Derbyshire (@PhilipDerbyshi5) reported

    @bt_uk Hi BT, my broadband is yet again useless, I have tried to report it and you log it as a phone line fault which you received 6 days ago and no action from you. Its impossible to contact you hence the twitter message. Not a good service !

  • tankslappa Just Steve (@tankslappa) reported

    @bt_uk It magically came back... I have an ambition in life, to actually find an outage I'm suffering on your status page... And not just on downdetector or twitter.

  • G84962774 G (@G84962774) reported

    @bt_uk Funny enough BT never replies.. still awaiting a manager to call me after 15 hours they says they would.. no broadband for days and days.. appalling service

  • aubrey_mahlobo Aubrey Mahlobo (@aubrey_mahlobo) reported

    @ManUnitedZone_ @btsport Yes. We need to think past them. None of them will be here in two years. Greenwood doesn't have the body for it yet. We need to get #DusanVlahovic. He's perfect for United. Closest thing to Haarland. Aggressive. Power on the left foot. Goal machine in a crap team. Pace. Tall.

  • 5ykoz Sykoz. 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@5ykoz) reported

    @AstroSMZ @bt_uk ITS NOT JUST ME, THANK GOD ITS BEEN SO BAD

  • William99338098 William (@William99338098) reported

    @ManUnitedZone_ @btsport What Paul is saying may be right IF Ole's staff including Carrick were responsible for the most important part "The Tactics" and going by last nights performance it would seem the tactics were all down to Ole the team selection and the substitutions appear to be all down to Ole.

  • Double9InARow North men South men 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@Double9InARow) reported

    @GT_Football_ @btsport Pull the plug on showing this horrible clubs games and show solidarity with your employees

  • KyleUtterson5 Kyle Utterson (@KyleUtterson5) reported

    @btsport @mrjakehumphrey I'm so pleased that Jadon Sancho has got his 1st goal for Manchester United. He had a poor 1st half of the season last season for Dortmund but was sensational in the 2nd half of the season. Hopefully he can do the same for Manchester United. #UCLTonight

  • vjtheshrimp Andy Seagrave (@vjtheshrimp) reported

    @bt_uk We’ve already been in touch with BT on multiple occasions. The answer given is you need to pay more for guaranteed wifi signal over the whole home. This is in a small flat of under 100 square meters….