BT (British Telecom) outages and service status in Barry, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Barry, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jul 14, 10:58 AM GMT+1.
- Internet (59%)
- E-mail (12%)
- Wi-fi (12%)
- Phone (12%)
- Total Blackout (6%)
The latest reports from users having issues in Barry come from postal codes CF62 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Barry, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Barry, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 18 minutes ago |
|
Cardiff
|
Internet | 2 days ago |
|
Cardiff
|
Phone | 5 days ago |
|
Cardiff
|
Internet | 6 days ago |
|
Cardiff
|
7 days ago | |
|
Cardiff
|
Internet | 7 days ago |
Nearby cities with recent reports
7 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Barry, Wales
Latest outage, problems and issue reports in Barry and nearby locations:
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Desta Omar (@desta_omar) reported from Cardiff, Wales6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz
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Rebecca Irvine (@RebIrvine) reported from Cardiff, Wales@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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John Rose (@Thezimbabwean1) reported from Llantwit Major, Wales@dougiedonnelly @bt_uk A never ending story with my email subbed bt. Good luck finding someone to help. Grrr..
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Nörm•i•am (@storrmin571) reported from Cardiff, Wales@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
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Noga Fett (@darth_noga) reported from Barry, WalesAbsolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?
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Simon Evans (@SimonLemons47) reported from Cardiff, Wales@peteclase @btsport @virginmedia Yes it’s awful. Gone to @Channel4 instead. @btsportrugby @btsport aren’t bothered it seems #EDIvMUN
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Julian Evans 🏴 (@julianevans11) reported from Cardiff, Wales@bt_uk How about you just provide the service we’re paying for…
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Han🏴 (@Hanlccook) reported from Cardiff, Wales@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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lowri anne williams (@lowri_anne) reported from Cardiff, Wales@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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Hadley 🏴🇪🇺☠️🌈 (@ferch_Cenydd) reported from Cardiff, Wales@btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!
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Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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The Exiled Robin (@TheExiledRobin) reported from Llantrisant, WalesIf it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Julian Evans 🏴 (@julianevans11) reported from Cardiff, Wales@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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Simon Hiscocks (@Statto1927) reported from Barry, WalesCommentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬
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Steve Johns (@johnsey80) reported from Cardiff, WalesI'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Owen Howe (@Owsh94) reported from Coity, Wales6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
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Dave Bowden (@DaveBStDW) reported from Cardiff, Wales@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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Christian Nehls (@NYR_Jugs88) reported from Dinas Powys, WalesLet’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports
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Jo (@rubyrockcake111) reported from Barry, Wales@bt_uk @OpenreachHelp @WeAreOpenreach @BBCXRay @skytv No Broadband, no landline no downloads, no catchup etc, for 6 weeks. Every week it’s a different excuse. This week lightening strike! I’m getting really fed up. Please someone help.🤯
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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JamesWebb (@WebbyJamesHere) reported@bt_uk can you fix your website so people can actually log in! Put details in, get texted a code, put code in, go to look at acc & get taken back to password page… round & round 🔁 🙄 If you want people to pay their bills it’s quite useful to let them see their acc 🤨
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Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported@bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.
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Steve Lees (@measlewolf) reported@bt_uk my mum is a vulnerable customer and had a new connection on the 1st July and it’s never worked. An engineer was due on the 8th, 14th and today I’ve now been told it’s the 15th and she isn’t able to make it. Every-time I call I have to repeat the same tale. Help.
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Janey Sinnett (@JaneyJaney77) reported@bt_uk what is going on with btinternet? I can’t access my emails, currently in a lengthy queue for online help
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Vince (@vinc3h4ll) reported@keithapearson I’ve got a btclick account that was pre 2000, but I have no way of finding exact age as no web based access any more, @bt_uk can you help
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Alan Swanson (@Haggisguy) reported@bt_uk I cannot be the only person facing this issue, been doing it online for years, until the current bill.
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Kirsteen Campbell (@KirsteenCampbel) reported@EE having a nightmare with your broadband again! You have been nothing but failed promises! I was moved over from @bt_uk I had no issues with them. How can I find out when my contact is up? Thanks
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Chris Hill (@dochill82) reportedSo tell me @bt_uk: 1. Is this the excellent customer service you talk about being committed to? 2. Why was my account cancelled when you knew it didn’t come from me? 3. Why aren’t your customer service team bending over backwards to get me online again today?
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Seán (@mylastsatoshi) reported@bt_uk Hello. A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. I trust you will retain call recordings from June 7th, 2026, I know I will. Good evening to you and yours.
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Andy (@bigdaddymills1) reported@btbusinesscare day 3 of no broadband effecting my business and you reply saying you’ve opened a complaint wtf such a bad business